att galaxy s5 wont update - AT&T Samsung Galaxy S 5

Hi. My fiance has the G900A galaxy s5 and it will not update. Its on 5.0 lollipop. Ive been trying to update it to marshmallow for months now and it won't. It always says software is up to date. It has enough room to update cause I know marshmallow is a big file. Does anyone here know why it won't update?
Its never been rooted or tampered with at all.

Anybody??

I'm having the same issue

I'm having the same issue, however, my daughter's ATT S5 is on Tmo. I put an ATT SIM in it yesterday and it showed the update available, but won't pull it down because we can't turn on her WiFi. I wiped the phone and restarted and still cannot turn on WiFi. Now I'm looking for a way to run the OTA update over ADB.

I had a similar issue. I missed one or two previous OTA updates and found that my phone would not update to 6.0 Marshmellow. AT&T store could not assist and was referred to Samsung employee at Bestbuy whose kiosk happened to be not working. I tried with Odin, Kies, and Samsung Sync all of which do not work since ATT does not supply them with their firmwares. They all just showed my phone as up to date. I found a thread on how to manually update via emergency mode. I followed the directions and downloaded the firmware. Dropped the file into my external sd card, named it update.zip, and rebooted in emergency mode. I was able to update with one of the in between firmware and after that then allowed me to use the OTA. I am on an ATT S5 active. I bet you would need to do something similiar since you're still on 5.0. I believe there was 2-3 in-between updates before the latest.
http://forum.xda-developers.com/att-galaxy-s5/general/galaxy-s5-android-version-6-0-1-t3419016

Updated do not show up unless a valid AT&T SIM is in the phone. For some reason it checks to see if you have a valid AT&T service account before accepting the request to connect to the OTA update server. You will not get an update otherwise.

Related

ota not getting update

Keeps saying my phone is up to date...I havent got the new ota though.
Do I need my sim in for att to let my phone have the update? I tried going back to stock with odin, but then put my sim in another phone to use. So the gs6 edge is only wifi.
this is the only reason I restored to stock, to grab the ota, now its saying my phone is already up to date.
any help would be appreciated...thanks
found my answer...i reset the phone and put my sim in and it started the update this time.
guess you have to have an active sim in?
I've had an active SIM in the phone since I received it, and it still won't show that I have an update. It just keeps saying I have the latest version, and then I have to wait another 24 hours to check again.

Unable to update/ find firmware for Samsung galaxy s4 active-i537.

problem is with a samsung galaxy s4 active -i537 which is from the ATT network and unlocked. I bought it from ebay and it says it was "ATT unlocked" having received the device; it was running android 4.4.2, everything was working fine. i wanted to update to lollipop and went over to settings> about phone> software update > check update. bam! says,"your phone is up-to-date." I know it wasn't as it was able to update to lollipop.
moreover, I went on the web and began searching. I was able to come across xda forum which guided me with the OTA files to update to lollipop. I followed through and everything went well. however, upon using the device I realized several bugs. one of which is the annoying one; not seeing the option or menu to toggle between 2g, 3g or 4g etc. I have searched longed and hard to find "android lollipop 5.0.1 firmware" so that I can flash the device via odin to fix the issue. the thing is; i am unable to find the firmware. It would be greatly appreciated if someone could direct me to a site where i can get pure stock rom of android 5.0.1 for sgh s4 active-i537. NB: i do not want the OTA file. I need the full firmware.
any answers regarding this thread please email me at [email protected].
thanks,
icoolie said:
problem is with a samsung galaxy s4 active -i537 which is from the ATT network and unlocked. I bought it from ebay and it says it was "ATT unlocked" having received the device; it was running android 4.4.2, everything was working fine. i wanted to update to lollipop and went over to settings> about phone> software update > check update. bam! says,"your phone is up-to-date." I know it wasn't as it was able to update to lollipop.
moreover, I went on the web and began searching. I was able to come across xda forum which guided me with the OTA files to update to lollipop. I followed through and everything went well. however, upon using the device I realized several bugs. one of which is the annoying one; not seeing the option or menu to toggle between 2g, 3g or 4g etc. I have searched longed and hard to find "android lollipop 5.0.1 firmware" so that I can flash the device via odin to fix the issue. the thing is; i am unable to find the firmware. It would be greatly appreciated if someone could direct me to a site where i can get pure stock rom of android 5.0.1 for sgh s4 active-i537. NB: i do not want the OTA file. I need the full firmware.
any answers regarding this thread please email me at [email protected].
thanks,
Click to expand...
Click to collapse
AT&T doesn't release the update Odin firmware files for their devices. Seriously ask anyone with an AT&T-specific Samsung device how literally impossible it is to find updated firmware files. That said, what can I get you, the OTA file for 5.0.1 (yes I read your post, read mine), stock firmware file for 4.4.2, or rooted stock 5.0.1 flashable zip? Your options are limited thanks to AT&T
icoolie said:
problem is with a samsung galaxy s4 active -i537 which is from the ATT network and unlocked. I bought it from ebay and it says it was "ATT unlocked" having received the device; it was running android 4.4.2, everything was working fine. i wanted to update to lollipop and went over to settings> about phone> software update > check update. bam! says,"your phone is up-to-date." I know it wasn't as it was able to update to lollipop.
moreover, I went on the web and began searching. I was able to come across xda forum which guided me with the OTA files to update to lollipop. I followed through and everything went well. however, upon using the device I realized several bugs. one of which is the annoying one; not seeing the option or menu to toggle between 2g, 3g or 4g etc. I have searched longed and hard to find "android lollipop 5.0.1 firmware" so that I can flash the device via odin to fix the issue. the thing is; i am unable to find the firmware. It would be greatly appreciated if someone could direct me to a site where i can get pure stock rom of android 5.0.1 for sgh s4 active-i537. NB: i do not want the OTA file. I need the full firmware.
any answers regarding this thread please email me at [email protected].
thanks,
Click to expand...
Click to collapse
Check the stickies in the General section:
http://forum.xda-developers.com/galaxy-s4-active/general/galaxy-s4-active-firmware-guide-t2892445
Thank you everyone. Thanks for taking your time reaponding. I am very appreciative for your effort.

Manual update to Marshmallow on G870A?

Is there still not a flashable zip update for the G870A? I've got a Cricket SIM in mine and it says I'm on the latest version, 5.1.1. I've also tried putting an AT&T GoPhone SIM in it (not in service though), with WiFi connected, and still get the same message. The SIM says it's connected to the AT&T network, so I figured that plus WiFi could get me somewhere. My phone is stock and unrooted.
you are on PB6??
I can't recall off hand.. It was the first build of 5.1.1 released I believe... It was a manual update through recovery. I will check the threads on here to see if I can find it. I want to say it's PB1.
Edit:
Ok so I was way off lol. I'm on OJ3. I followed the instructions here: http://forum.xda-developers.com/att-galaxy-s5/help/update-s5-active-5-0-to-5-1-1-of3-to-t3324312

Note 8 unlocked and still no Oreo firmware update?

Baseband: N950USQS3BRA8
Note 8 is unlocked and currently with T-MOBILE, previously AT&T. I've search all day today and still can't find why I don't have the Oreo update yet. I have the Samsung keis software and it tells me I'm up to date. Did it ever come out for my baseband? I apologized in advance if this was already talked about, I only saw discussions about it being rooted. I want to keep it stock. Thanks
jvaldez225 said:
Baseband: N950USQS3BRA8
Note 8 is unlocked and currently with T-MOBILE, previously AT&T. I've search all day today and still can't find why I don't have the Oreo update yet. I have the Samsung keis software and it tells me I'm up to date. Did it ever come out for my baseband? I apologized in advance if this was already talked about, I only saw discussions about it being rooted. I want to keep it stock. Thanks
Click to expand...
Click to collapse
You can check for latest firmware related to your specific model on sammobile.com, then download through updato.com (or using the SamFirm tool) and flash it through Odin.
jvaldez225 said:
Baseband: N950USQS3BRA8
Note 8 is unlocked and currently with T-MOBILE, previously AT&T. I've search all day today and still can't find why I don't have the Oreo update yet. I have the Samsung keis software and it tells me I'm up to date. Did it ever come out for my baseband? I apologized in advance if this was already talked about, I only saw discussions about it being rooted. I want to keep it stock. Thanks
Click to expand...
Click to collapse
Since you're using it with T-Mobile and it was previously AT&T you're not going to get updates anymore unless you use an AT&T sim card.. The only way to get the updates at this point is to download the update firmware yourself and flash it through odin. The reason being is because T-Mobile doesn't carry AT&Ts firmware updates so you have to get it yourself.. It's easy as hell to find the firmware on places like Android File Host. Also do not download T-Mobile firmware it will not flash... Use AT&Ts firmware only.
I have a AT&T iPhone 7 from work, you guys think if I take that SIM and put it into the Note 8 the updates would come through? I was looking through the Sam mobile thing. You guys make it seem easy to manually update and I'm terrified being my first time doing it that way. But if you think the SIM card swap would work I'll give that a try first.
jvaldez225 said:
I have a AT&T iPhone 7 from work, you guys think if I take that SIM and put it into the Note 8 the updates would come through? I was looking through the Sam mobile thing. You guys make it seem easy to manually update and I'm terrified being my first time doing it that way. But if you think the SIM card swap would work I'll give that a try first.
Click to expand...
Click to collapse
The sim card swap should work.. Can't hurt, try it and then check for updates.
It worked!!!
I swapped out the sim cards and it worked!
I ended up having to back up the device and restore, since the update wasn't showing up. I cleared the cache, checked and nothing. After restoring the phone the update became available. After the 8.0.0. update there was about 4 updates after (security patches). I'm now on 8.0.0 with Aug 2018 security patch. I put my tmobile sim card back in and restarted the phone. I even get the tmobile screen during boot up which I never gotten since I switched back in February. All in all it's working fine. I'll update if anything crops up. Thank you all for your help!
You can push software update with this procedure.
put this in your phone app: *#8736364#
Then go to Field Test mode.
Change "Device Initiated date" to one or a few minute ahead. wait until you see "SET" then press Home.
Wait until you see software update to kick it.
Try several times if it doesn't work at first.
jvaldez225 said:
I swapped out the sim cards and it worked!
I ended up having to back up the device and restore, since the update wasn't showing up. I cleared the cache, checked and nothing. After restoring the phone the update became available. After the 8.0.0. update there was about 4 updates after (security patches). I'm now on 8.0.0 with Aug 2018 security patch. I put my tmobile sim card back in and restarted the phone. I even get the tmobile screen during boot up which I never gotten since I switched back in February. All in all it's working fine. I'll update if anything crops up. Thank you all for your help!
Click to expand...
Click to collapse

Have note 8 Sprint on Verizon network and can not upgrade security or OS version

Phone system update checks always say up to date, phone is running android 8.0.0, I wanted android 9.0 on the phone. I downloaded 4 various sprint and verizon firmwares for this SM-N950U to use with ODIN, but it always fails.
Current firmware build number is R16NW.N950USQS5CRF6
What firmware will work on this phone, does it need to be SPR or Verizon?
Can I put a version android 9 on this phone?
Samsung smart switch also says firmware is up to date. Since my daughter has a Verizon note 8 on the verizon network she was able to upgrade to android 9.
Is it because this is a Sprint phone on the Verizon network, Verizon wont update the OS?
Solved it for now. Instead of sams mobile firmwares, I used UPDATO firmware, latest android 9 for a sprint phone. ODIN worked updating the system. Still when checking inside the phone for system updates, it says up to date. I now wonder if UPDATO firmware is non damaged and sams mobile has issues. And do you know definitively if you can not put a verizon firmware onto a sprint phone? None of the sams mobile firmwares worked whether they were sprint or verizon
sdowney717 said:
Solved it for now. Instead of sams mobile firmwares, I used UPDATO firmware, latest android 9 for a sprint phone. ODIN worked updating the system. Still when checking inside the phone for system updates, it says up to date. I now wonder if UPDATO firmware is non damaged and sams mobile has issues. And do you know definitively if you can not put a verizon firmware onto a sprint phone? None of the sams mobile firmwares worked whether they were sprint or verizon
Click to expand...
Click to collapse
The reason why it will not update is because you're using a Sprint branded phone on Verizon and if you think about it Verizon doesn't carry Sprints firmware it only carries Verizon firmware that's why you'll have to manually update it from now on. You can if you choose to put a Sprint sim card in it and then it'll update. Each carrier only carries their own branded firmware.. Make sense? Also try getting the firmware from here to it usually works the best. https://androidfilehost.com
MrMike2182 said:
The reason why it will not update is because you're using a Sprint branded phone on Verizon and if you think about it Verizon doesn't carry Sprints firmware it only carries Verizon firmware that's why you'll have to manually update it from now on. You can if you choose to put a Sprint sim card in it and then it'll update. Each carrier only carries their own branded firmware.. Make sense? Also try getting the firmware from here to it usually works the best.
Click to expand...
Click to collapse
Ok, makes sense, I am not familiar with any of this so I did not know. And neither did the verizon tech people know why it was not updating when I walked into the store apparently, because they claimed the Note 8 was too old and Verizon was no longer updating the OS software or security. Then they gave me Samsung's customer service number and told me if I give Samsung the serial number off the phone, Samsung will privately push the software update onto my phone...So I called them and they said no that IS WRONG. Run the Samsung program Smart Switch to update the OS, so I did and it failed, said it was uptodate. I was then told the phone can not be updated except by taking it into a samsung service center and pay a big fee.
So was very glad to at least get it up to date on my own without any of their 'expertise'
sdowney717 said:
Ok, makes sense, I am not familiar with any of this so I did not know. And neither did the verizon tech people know why it was not updating when I walked into the store apparently, because they claimed the Note 8 was too old and Verizon was no longer updating the OS software or security. Then they gave me Samsung's customer service number and told me if I give Samsung the serial number off the phone, Samsung will privately push the software update onto my phone...So I called them and they said no that IS WRONG. Run the Samsung program Smart Switch to update the OS, so I did and it failed, said it was uptodate. I was then told the phone can not be updated except by taking it into a samsung service center and pay a big fee.
So was very glad to at least get it up to date on my own without any of their 'expertise'
Click to expand...
Click to collapse
That's just Verizon's way of getting you out of the store or tricking you into buying a new phone. Samsung cannot "push" an update to your phone either seeing as they don't carry Sprints firmware either! The only thing you can do is just use odin and flash your own updated firmware.

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