Related
Briefly, I have had a few issues with my device. One was the inability to register my S/N on HTC's EU site. Several other reports of this have surfaced as well. That is being addressed through MobilePlanet's very helpful rep James. Glitch on HTC's database apparantly. The second, as Dan mentioned, is my phones total failure to see the 3G network. I now know why...
I spent almost an hour on with AT&T's data support and the guy said the reason was the failure of my devices IMEI# to register the devices hardware. There seems to be no hardware profile for the TyTnII ansd therefore it comes up as an "unknown device" in their provisioning system. I confirmed this on my visit to the store this afternoon as the rep there showed me the screen and sure enough, it comes up as unknown, and the setting for this selection is GSM, not UMTS which all of their 3G phones are set to. He said, your device "does not exist" in a valid profile as a UMTS device and therefore will never be able to see a 3G signal even if I was sitting under a 3G tower... He showed me his phone which is 3G capable and id did indeed have UMTS and a valid hardware profile.
So, looks like I am SOL for 3G unless MP can help. Not happy tonight... I am going to speak with MP again tomorrow or Monday, and see what they suggest, if this can't be solved, I may be returning my new baby. 3G was an important selling point 4 me as I do a lot of data xfers.
BTW, I'm in NorhtEast NJ within a known 3G area. area.
hummmmmmm??? granted i'm in dallas, but, i'm on AT&T and i just popped my 3G SIM (used for a 3125) into my Kaiser and i get 3G with no issues. i would have tried the ATT guy's SIM in your phone (and vice-versa) to validate the profile issue. you didn't mention this, but i assume you have a 3G SIM , correct? i'm interested to hear if other ATT users have had this problem....what about trying a new SIM or one from a friend that has 3G?
cortezzi said:
hummmmmmm??? granted i'm in dallas, but, i'm on AT&T and i just popped my 3G SIM (used for a 3125) into my Kaiser and i get 3G with no issues. i would have tried the ATT guy's SIM in your phone (and vice-versa) to validate the profile issue. you didn't mention this, but i assume you have a 3G SIM , correct? i'm interested to hear if other ATT users have had this problem....what about trying a new SIM or one from a friend that has 3G?
Click to expand...
Click to collapse
Yes, that will work. Per AT&T data support, since mine is an unlocked unit with an IMEI# not in ATT's system, it will never be able to do 3G. Everyone that did get it to work just switched out their existing 3G capable sim to the new Kaiser. I came over from Verizon, so unless I buy a cheap 3G ATT phone, I'm out of luck.
Switching the sim for a new one did no good, same IMEI#, so no help.
Bill
I made the mistake of giving at&t my new IMEI# when I went from the 8525 to the Kaiser. Now my phone profile is set to GSM only since it is an unknown profile in there system. I will either have to buy a cheap 3G phone and use that SIM and IMEI# so there system thinks I have a 3G phone or return the Kaiser since I won't be able to get 3G. Right now it is not an issue since I don't live in a 3G area. hhhmmmmm
cortezzi said:
hummmmmmm??? granted i'm in dallas, but, i'm on AT&T and i just popped my 3G SIM (used for a 3125) into my Kaiser and i get 3G with no issues. i would have tried the ATT guy's SIM in your phone (and vice-versa) to validate the profile issue. you didn't mention this, but i assume you have a 3G SIM , correct? i'm interested to hear if other ATT users have had this problem....what about trying a new SIM or one from a friend that has 3G?
Click to expand...
Click to collapse
There is no need for 3G SIM card. Any card should work. I'm using old AT&T Blue SIM with no problems at all.
joedoe said:
There is no need for 3G SIM card. Any card should work. I'm using old AT&T Blue SIM with no problems at all.
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Click to collapse
True any card will work. Did your old phone have 3G on it already when you swapped it?
I call BS...
JB
Buzz313th said:
I call BS...
JB
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Click to collapse
Bill will test it tommorrow when he borrows a persons sim who has 3G. If it works then they are correct.
You got a pretty good load of BS from the AT&T guy. All you need is a 3G capable phone and the right provisioning to get access to the 3G network. Signing up for a MediaNet, MediaMax, or PDA plan should so it. YOu should NEVER give them your IMEI # unless it is an AT&T phone. Cuz at that point, if there are any issues that require deviations from their "scripted" support, they will say that's the issue. Unless you happen to get lucky and get a real technical support rep.
Just tell them you got an aftermarket unlocked Blackjack and you want the 19.99 MediaMax 200 plan. If they ask for an IMEI number, tell them that shouldn't matter. You can then make any changes to your plan online if you'd like. And that should get you access to the 3G network.
Thats the problem. Talked to several CSR and they won't change the provisions becauses we did give them our IMEI numbers already. They got us there but there are workarounds and lesson learned.
BillMNJ said:
Yes, that will work. Per AT&T data support, since mine is an unlocked unit with an IMEI# not in ATT's system, it will never be able to do 3G.
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Click to collapse
Not so -- my last two phones (Kaiser & Wizard) have been unlocked & not registered with AT&T, and I get 3G HSDPA. However, I don't have (and never have had) a data plan -- I pay $0.01 per KB for data a la carte.
I have a suggestion based on what i'm facing: try disabling the HSDPA in settings and reboot (it will ask you to reboot anyway) then see if you have 3G.
See this:
http://forum.xda-developers.com/showthread.php?t=332839
BillMNJ said:
Yes, that will work. Per AT&T data support, since mine is an unlocked unit with an IMEI# not in ATT's system, it will never be able to do 3G. Everyone that did get it to work just switched out their existing 3G capable sim to the new Kaiser. I came over from Verizon, so unless I buy a cheap 3G ATT phone, I'm out of luck.
Switching the sim for a new one did no good, same IMEI#, so no help.
Bill
Click to expand...
Click to collapse
That is total BS sounds to me you dont have the right settings on your phone. Did you use the Network wizard to set things up for you? that might be the problem if you did. I have AT-T and a brand new Kaiser direct from HTC and have no no no issues what so ever with 3G or HSDPA i also think i am getting a little a HSUPA here and there
FYI and a request for some assistance
I use quite few different phones and one day my account froze on me. I had been using a palm treo 650 because my kaiser was out of battery.
when i reinserted the sim into my kaiser days later phone worked but no data no sms worked again. in any att phone all shapes and sizes. I thought it was from the treo because i used the data no problem.
its a company acccount need password to talk to csr at att.
after researching and seeing this thread I retracted my steps
the only other thing i have done is reported an imei on my account for a tilt i needed to unlock for a friend before there was an unlocker.
I believe the imei on file controls my provisions.
Provisions
the only solution to no data on phone that was working is provisioning a pit stop to a service center.
Is it possible to create a solution or is it totally a carrier fix at this point? Is there any other way to adjust provisions with out a walk in or call?
FYI
to change a reported imei number simply call 1-(916)-843-4685 and have them update your device to what ever imei you want them to have.
Note once they update the system make all your changes for rates online the only info att has is what is provided at point of sale or givin by the client
this is just some info to add
I am on the old $39.99 ATT plan the one that does not have 3G and my with an old “blue” SIM card. I have been using Sony S710a for the past two years which in fact worked fine. A week ago I have obtained ATT Tilt (HTC 8925), unlocked it so that it would read my card and started using it.
Here is the problem that I can’t solve>
Sometimes my phone loses service, completely, and I cannot reconnect to ATT Service. I have tried to find a pattern but so far I am clueless of what might be causing it.
According to my observation:
1. It has been happening in certain neighborhoods.
2. When I do find service and connect to it shows E and then switches to 3G
3. When my phone starts to show 3G it loses connection.
This phenomenon happens only from time to time. Other times I have 3G icon and everythign is fine. I have tried T-mobile card in it and there is no problem. It connects to T-mobile service and has all bars. Thereafter I have put my card into an unlocked Nokia 6300 and my ATT connection works fine. The only thing I can blame is 3G.
Please if anyone knows what this, why its happening and how I can avoid this issue let me know. Thank you.
it looks like I have got a solution...
Im not sure yet, but so far I have installed an application that supposed to keep me away from [3G]. The application that I have installed is Bandswitch. So far it only shows [E] . I have to travel to those areas where I had no service to be sure that this program works. Ill keep you updated on this issue.
go get a new sim card. ATT and Cingular towers were different so some older sim cards have trouble connecting to some towers. its only something like 15 bucks.
when i went to the ATT storeto get my tilt, even though i already had a 64k sim they still upgraded the sim (for free seince i was about to pay 400 bucks).
Its your sim card
The old sim cards don't have enough memory. Get a new one with the 3g logo on it. You should probably upgrade your service too. Or you'll get a big surprise when your bill comes.
I have the same problem here in germany with the O2 3G Network... My phone has a GPRS Connection and when the 3G Icon appears there is a total loss of connection for like 10 seconds and its back to GPRS again... End of the story (like i assumed and wrote to O2 ;P) my SIM Card is too old, new one on the way Should work for you as well, like all the other posters before me claimed
Edit: Oh and it didn't cost me one buck, all inclusive service because i didn't lose or broke my SIM Card. When it is too old to be able to allow you to use your full contract properties, i guess they pretty much have to send you a new new SIM card for free. At least here it works this way
Thank you...
The problem is that I dont have a contract and the only way for them to upgrade my sim to 3G is when i sign up. Curently I have 1000 min, nights and weekends from 7pm, free mobile to mobile, free long distance and free incoming SMS. Its highly unlikely that any one of you would give that up and pay more money for less minutes and less services. Right? Thank you. at this point i think im fine with what I have got, in addition to not needing 3G at all. by the way, i think that this program Bandswitch is doing a good job keeping me of 3G. Thank you.
Yarikd said:
The problem is that I dont have a contract and the only way for them to upgrade my sim to 3G is when i sign up.
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Click to collapse
I never had to 'upgrade' my sim to 3G, nor sign a new contract. I just took my old GSM SE phone in to ask about service, and they asked if I would like a sim swap to the latest.. Sure, done.
Now works fine with the Kaiser, and never did any form of 3G 'upgrade'.
NuShrike said:
I never had to 'upgrade' my sim to 3G, nor sign a new contract. I just took my old GSM SE phone in to ask about service, and they asked if I would like a sim swap to the latest.. Sure, done.
Now works fine with the Kaiser, and never did any form of 3G 'upgrade'.
Click to expand...
Click to collapse
Were you part of the old ATT Blue network? Cingular actually started giving out 3g cards in early 2006 in my area. I got one with my 8125 where they FIRST came out. So it's possible if you've gotten a phone since then and now that your card is already 3g...
Nate731 said:
Were you part of the old ATT Blue network? Cingular actually started giving out 3g cards in early 2006 in my area. I got one with my 8125 where they FIRST came out. So it's possible if you've gotten a phone since then and now that your card is already 3g...
Click to expand...
Click to collapse
You're right, I think it may be important to be on the 'orange network' because 3G never existed for the old at&t wireless 'blue'.
I was always part Cingular, and did go through the free-sim upgrade, but got another one when I just walked in after that.
Well I'm in malaysia, Using Maxis 3G network. I also having problem same symptoms like you guys. What do i realize sometime it give my device freeze for sometime. But the freeze just like for few second. And what do i realize when 3G appear our phone signal become weak. From full bar drop to 2 or 1 bar.
Did u guys having this issue too?
My simcard is 128k if im not mistake.
See this: http://forum.xda-developers.com/showthread.php?t=335074
Most likely the same problem. RMA ahead.
Try this on your phone settings (dialer --> menu --> options) on the network tab is network selection set to automatic? i was experimenting with my phone to see if i could get a better signal and set it to manual and choose my network but when im no a 3G connection its called 3G T-mobile and when not its just called T-mobile and on the manual list its just called T-Mobile so each time i got a 3G connection it would lose signal completely and start searching for i think T-mobile not 3G T-mobile the moment i set it back to Auto and soft-reset it worked fine again.
my phone did this at first, and all i had to do was get a new SIM. they didn't charge me a dime for it at the att store, but if they ask just tell them your phone won't connect and that it's a problem with your SIM
I have the same problem and have a new phone on the way. I already have a 3G sim card.
When you call, they'll probably make you hard reset your phone. Just a heads up.
Having slight issues with my note on vodafone Uk, whenever I try to browse the internet and the 3g sign in status bar shows weboages don't load at all, when the H is showing bam they load really fast, and even when the E is showing they load but slowly, which is to be expected with edge. So why wouldn't it be loading when on 3g? Have I got some setting wrong on the phone?
HSDPA is faster than 3G.
3G (3rd Generation of Telecommunication Standards) is a standard of cellular connectivity which allows for speeds of up to 384 Kb/s downstream and 64 Kb/s upstream. 3G HSDPA is a 3G enhancement. HSDPA (High-Speed Downlink Packet Access) is a new mobile data protocol and is sometimes referred to as a 3.5G. Theoretically, HSDPA speeds can reach 3.6 Mbps downstream and 348 Kbps upstream. But the purpose of putting both on a smartphones is to make sure that your phone get internet access even when the other one is not available or have no access
possibly an issue with vodafone, have you contacted them to see if there are any issues?
as for the above post, totally irrelevant and hsdpa wil lgo alot faster than 3.6
Richy99 said:
possibly an issue with vodafone, have you contacted them to see if there are any issues?
as for the above post, totally irrelevant and hsdpa wil lgo alot faster than 3.6
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Click to collapse
Yeah they seems to think my sim card needed resetting, but hasn't made a difference, still does it. Hopefully someone has the same issues with a work around searched the net for hours, with not effect. The other weird thing is if its stuck on 3g and not loading I usually disable data on power button menu then er enable and H usually comes back and it works again, even if I turn it to GSM only in network setting, so Edge is only possible it works fine also just takes ages to load any pages which is annoying!
how long you had the sim card? it might be a provisioning issue with it
You think? Well I've had it a few years now like, 3 I think.
Vodafone SIM card works fine in my Note (SIM free from Germany).
I'd suggest try your SIM card with a different phone and try a different SIM card in your Note if possible to see if the fault is with your SIM card or Note.
P.S. Are you using any custom ROM? Could be a problem there.
No I'm on stock rom kka, yeah sure its something today with network or sim card, just rang them to get a new similar. Hopefully that will sort it out.
.
Fixed my issue, turns out it was happening a lot with people who have the galaxy s2, needed to enter code *#301279#, and release 5 hspa only, then disable fast dormancy mode on the phone, now I'm getting fast 3g everywhere :-D
It does say 3g and not just g?
if youre in the uk and only getting edge or gprs it may not be the phones fault.
I had a similar issue, we all assume we can get full 3G everywhere, not necessarily.
To solve this you need to buy the Vodafone sure signal box, it basically plugs into your home broadband router and then transmits full 3g around your house to whatever numbers you register on the box, including dongles.
The whole family can use it as you can register 32 numbers into it.
Cost about £50 new, i have a BNIB never been used or taken out of the box new one here, up for sale as it happens for £25.
Anyone interested should PM me....
Or you could just use wifi as you are at home anyway.
As I said sorted the issue it had something to do with the phone locking into search for hspa, and not reverting back to 3g when there wasn't any hspa signal. Apparently its a problem Samsung are working on. But the little fix of only scanning for 3g works for now, and I did a bandwidth test on hepatitis, and 3g, and 3g was actually faster. So not bothered.
Great find bud u should start another thread explaining the steps in a guide cause this is great info for Vodafone UK users
Sent from the HD2's closest replacement, the Samsung Galaxy Note
Hi All
I bought my galaxy note i9220 in China on 18th Aug. It is a genuine phone, NOT a clone just to note.
It was working perfectly fine when I was in China using a China Mobile SIM card.
Last Sunday I went to hongkong to catch a flight to London, and when I was in Hong kong, I changed back to my UK 3 SIM card, which again, was working OK in hongkong.
Before flight took off, I switched the phone off.
During the flight, I must have hit some button and accidently switched the phone on ( as when I landed, I took my phone out and it was “ON” with no signal).
Ever since I landed in Heathrow, I got no signals. The phone shows I can only make emergency calls.
I have tried all of the below but none worked:
1) Switching the phone off & on.
2) Take out battery (while phone was off) & SIM and put them back later.
3) Take out battery (while phone was on) & SIM and put them back later.
4) Reset to manufactory status.
When I go to Setting – Wireless & Network – Mobile Network – Search operator, I can see “3” in the list of operator, but when tried to connect to it, it said “Unable to connect to the network”.
The “3” sim worked fine in my old NOKIA phone so I don’t think it’s a problem on the SIM.
Anyone able to help? Thanks sooo much!
a suggestion..try to make sure you inserted the sim card with the bend angle facing the bottom of your phone..sometimes you insert your sim in a wrong way and this cause your problem..am not trying to be funny but it happen with quite a lot of people including me...
or Could be a fault on your phone..and these things happen..
or your sim is invalid for a reason..i suggest to get a pay as you go 3 uk sim card and try it ...or call 3 customer service and speak to one of their agents to have a look at your account ... they might send you another sim or pop in one of their stores and speak to someone about it...if nothing wrong with your account then am afraid it is a hardware issue with your phone..
Are you sure the phone is not a 4G phone?
This won't work in the UK as our Cell's are different as well.
Also: http://www.chinaphonereview.com/hdc-galaxy-note-plus-gt-n7000-i9220
scorpion100 said:
a suggestion..try to make sure you inserted the sim card with the bend angle facing the bottom of your phone..sometimes you insert your sim in a wrong way and this cause your problem..am not trying to be funny but it happen with quite a lot of people including me...
or Could be a fault on your phone..and these things happen..
or your sim is invalid for a reason..i suggest to get a pay as you go 3 uk sim card and try it ...or call 3 customer service and speak to one of their agents to have a look at your account ... they might send you another sim or pop in one of their stores and speak to someone about it...if nothing wrong with your account then am afraid it is a hardware issue with your phone..
Click to expand...
Click to collapse
The sim works fine on my old Nokia phone, and i tiredputing the SIM different ways but still no luck....anooying thins is the phone was working fine but started to give me prob. as soon as i landed UK...
santoz said:
Are you sure the phone is not a 4G phone?
This won't work in the UK as our Cell's are different as well.
[/url]
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Click to collapse
Got my mum called the phone provider back in CHina they said it should be ok to use in the UK.
They asked me to check my SIM freuency (or sth like this). and said as long as it is on GSM900/1800/1900MHZ, then it should work...what is that???
Try change your network settings between the options, gsm, hspa, and wcdma. Think it's settings, more, mobile networks, network mode.
Probably one of those should sort you out.
hkgrob said:
Try change your network settings between the options, gsm, hspa, and wcdma. Think it's settings, more, mobile networks, network mode.
Probably one of those should sort you out.
Click to expand...
Click to collapse
Thanks.
When i went into the"mobile networks", the phone started auto search of network.
And it returns network lists:
3
O2 (forbidden)
Vodafone (forbidden)
I understand the 2 being forbidden as im not a custmer of either O2 or VDF, but it just does not allow me even to connect to 3..grrr very anooying.....
I will try changing the settings when i get home today.
hkgrob said:
Try change your network settings between the options, gsm, hspa, and wcdma. Think it's settings, more, mobile networks, network mode.
Probably one of those should sort you out.
Click to expand...
Click to collapse
THere is no network mode in the mobile network ....how can i change the mobile network type in the SGN?
So I have this phone (Samsung Galaxy Exhibit II 4G) from T-Mobile, I am on the 30$ monthly 4G plan with 100 minutes of talking, 5GB of 4G and Unlimited Texting. My question is since I recently tried to unlock my phone, but not sure if it was already unlocked since I purchased it through amazon and its the prepaid version of the phone, or if the sim just needs to be unlocked, whatever the case I am traveling to Europe next year and wanted to know if I can use this phone with the networks there. I just tried today going into the Select network option under wireless and networks and after searching for some time I had a choice between T-mobile and At&t and some how I acctually was able to connect to At&t even with my T-mobile sim card in it. So does this mean I can use it in Europe and just connect to networks there that way? I know its alot of money but I will fill up my account with money forsure before I go. Is it possible?:laugh:
Call TMobile and tell them your traveling to Europe and you need your phone unlocked. They will probably want to email you the unlock code.
When you get to europe set up a service and drop in their sim card. The Galaxy Exhibit (Exhibit 2) specs say it will work in Europe however, for some unknown reason, some people have problems.
NomadSpin said:
Call TMobile and tell them your traveling to Europe and you need your phone unlocked. They will probably want to email you the unlock code.
When you get to europe set up a service and drop in their sim card. The Galaxy Exhibit (Exhibit 2) specs say it will work in Europe however, for some unknown reason, some people have problems.
Click to expand...
Click to collapse
Thanks for the reply! and I acctually did that and its been 3 days since I called asking for the unlock code and they said they would email it to me but no luck yet..its strange as to why unlockcell.com or something like that didnt work...But i meen something is already unlocked if I can search and connect to other networks other than Tmobile right? I connected to At&t just by going to the select network operator in android settings..
I can switch between carriers believe that would just be considered roaming.
I used this exact phone, Samsung Galaxy Exhibit ii 4G, somewhat successfully in Europe last year. This was the WalMart phone that I paid to unlock. Here's what I experienced.
The first try was in England with the O2 network. I popped in their SIM card. While I got the phone and texts to work I never got the internet to work. For some reason it did not automatically download the APN information. I tried manually loading that information and it still never worked. While it seemed it should have had internet access, it showed data transfer at the top of the screen, it was so sloooooow that it was useless. I had purchased the SIM card at a place called Carphone Warehouse. They ended up lending us a phone for about a month so we could use the SIM. I would recommend trying a different carrier than O2 and make sure before you leave the store that it's actually working or that you can get your money back if it doesn't or that you can get a loaner phone. BTW: there isn't much 4G in Europe either.
In Germany I bought a Tmobile SIM card and it worked find.
In Italy I bought a TIM SIM card. Again it did not properly download the APN data. But with a little online searching I found the correct APN information, manually loaded it in, and it worked fine.
Data usage in England, Germany, and Italy is actually fairly reasonable. Don't even consider it in France. First it costs 15 euros just for the SIM card and data cost per mb is horrendous.
Be sure to go to an actual phone store to buy your card and not a tobacco shop. At least at the phone stores you can get help if you are having trouble.
Caryllb said:
I used this exact phone, Samsung Galaxy Exhibit ii 4G, somewhat successfully in Europe last year. This was the WalMart phone that I paid to unlock. Here's what I experienced.
The first try was in England with the O2 network. I popped in their SIM card. While I got the phone and texts to work I never got the internet to work. For some reason it did not automatically download the APN information. I tried manually loading that information and it still never worked. While it seemed it should have had internet access, it showed data transfer at the top of the screen, it was so sloooooow that it was useless. I had purchased the SIM card at a place called Carphone Warehouse. They ended up lending us a phone for about a month so we could use the SIM. I would recommend trying a different carrier than O2 and make sure before you leave the store that it's actually working or that you can get your money back if it doesn't or that you can get a loaner phone. BTW: there isn't much 4G in Europe either.
In Germany I bought a Tmobile SIM card and it worked find.
In Italy I bought a TIM SIM card. Again it did not properly download the APN data. But with a little online searching I found the correct APN information, manually loaded it in, and it worked fine.
Data usage in England, Germany, and Italy is actually fairly reasonable. Don't even consider it in France. First it costs 15 euros just for the SIM card and data cost per mb is horrendous.
Be sure to go to an actual phone store to buy your card and not a tobacco shop. At least at the phone stores you can get help if you are having trouble.
Click to expand...
Click to collapse
Are you able to connect to 2100mhz HSPA which is the 3G frequencies used in these countries. My understanding is that the phone is triband HSPA at 850/1700/1900 HSPA and wouldn't be compatible with the 2100mhz used in Europe. There is a small overlap between the 850mhz spec and the 900mhz so it might be possible if the winds were blowing right to get a 3G signal in some European country occasionally, but that you were mostly relegated to a 2G signal and that you should absolutely avoid carriers like 3 who had no 2g licenses.
stufried said:
Are you able to connect to 2100mhz HSPA which is the 3G frequencies used in these countries. My understanding is that the phone is triband HSPA at 850/1700/1900 HSPA and wouldn't be compatible with the 2100mhz used in Europe. There is a small overlap between the 850mhz spec and the 900mhz so it might be possible if the winds were blowing right to get a 3G signal in some European country occasionally, but that you were mostly relegated to a 2G signal and that you should absolutely avoid carriers like 3 who had no 2g licenses.
Click to expand...
Click to collapse
Actually it's a quad band phone.
GSmarena.com lists the full specs for this phone and they show this:
2G Network GSM 850 / 900 / 1800 / 1900
3G Network HSDPA 850 / 1700 / 2100 / 1900
I was getting 3G in Germany and Italy, no problem. Sometimes, depending upon where I was, it would drop down to Edge. I have no clue why it didn't work with the 3 network other than I just couldn't get the APN right. So for England, try a different network and make sure it's really a different network. Some of the carriers have the same names but are on the same network. When you can I'd suggest sticking with Tmobile. That way you're most likely to have it work. Oh, to get the SIM cards on the continent you usually need to have your passport to set up the account. So don't forget to bring that along when you go to the phone store.
Oh, when I said I tried the O2 network I actually meant the 3 network. Sorry about that. I stand corrected. I never did try O2.
All in all it worked pretty well. Usually the plans include around 200 mb data per month. So you do have to be careful as to how much you use your internet. Fortunately many McDonalds have free wifi these days. In Germany, however, you have to have a local phone number to use the McDonalds wifi because each time you want to use it they have to send you an SMS with a daily passcode and you only get 1 hour per day usage.
My understanding is that Europe used Band I HSPA (2100mhz) and that 1700/2100mhz was "Band IV" and something different:
Take a look at this Wikipedia article to see where I am coming from:
http://en.wikipedia.org/wiki/UMTS_frequency_bands
I used this phone last month on a trip to Brazil with a local carrier, without any problem at all. Just like people on the thread said, you just need to call TMo and ask them about the unlock code, should be on your mailbox by next day. If you didn't get it, call them, 611, and use the option 9 to call straight to the operator, and tell them that you are traveling next week. However, to get the unlock code, you have to be using the phone on TMo for at least 3 months, or have someone that has a plan that has been active for such period.
Hi there my friend!
I went to US last month and brought one of this with me. I had to unlock it through an internet service because TMo SMS with unlock code never arrived – even though I called Costumer Service when I was at the US.
I can confirm that my cellphone worked with both 850 and 2100 frequencies. These are the two ones we have here in Brazil – actually, one of the operator uses 850/2100 and all other use 2100. I have one SIM of each operator and I tested them all with my SGE4G.
One little remark that I feel I should make although I almost know it does not matter: I never tested them with stock ROM since I flashed custom and AOSP since day one.
In Europe I used just the stock ROM. I hadn't even used the phone in the US at all so it didn't have any updates either. The only thing I did was unlock it. As I said it worked fine in Germany with Tmobile. Fine in Italy on TIM once I got the APN right. But never worked in England with 3. In England, try a different network than 3 and make sure the internet is really working before you leave the store. Otherwise you can't get your money back.
If you get the SIM at Cellphone Warehouse in England ask if you can get a "standby" phone to borrow if the SIM doesn't work in your phone. Their 'standby" phones aren't very powerful but at least you'd have something to use. You just need to return it to any of their stores when you leave.
The phone drops down to Edge when it wasn't in a 3G network. So I set up the browser to download text only, worked with mostly mobile only sites, and avoided all video. You need to do this anyway in most countries as your amount of data included in the monthly fee is very limited.
Hey,can any developers try to change the software of the radio so the phone work in asia&europe wcdma900/2100MHz