So I'm having problems with this as I bought the phone used i did a factory reset and it popped up i and don't know the login info. I was able to get into the phone but I'm not able to untick the box so this doesn't happen again any help would be great.
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Anyone know how to enable this ?
I already have a Samsung Link Account, and a Samsung Account (They are different because after I finished opening an account for Samsung Link, it asked me to create another Samsung Account using a different email).
But there is no way I can see the option to turn Reactivation Lock on.
Anyone know how?
I think it is a good feature to have because even though someone gets your phone, they literally cannot do anything since if the phone will ask them to log into your samsung account if that person wants to do a factory reset.
Even though they can get into recovery mode to do a factory reset there, but after it boots, it again will ask them to log into your samsung account in order to use the phone.
http://content.samsung.com/mobile/us/contents/aboutn/findMyMobileIntro.do All I could find
econan1214 said:
Anyone know how to enable this ?
I already have a Samsung Link Account, and a Samsung Account (They are different because after I finished opening an account for Samsung Link, it asked me to create another Samsung Account using a different email).
But there is no way I can see the option to turn Reactivation Lock on.
Anyone know how?
I think it is a good feature to have because even though someone gets your phone, they literally cannot do anything since if the phone will ask them to log into your samsung account if that person wants to do a factory reset.
Even though they can get into recovery mode to do a factory reset there, but after it boots, it again will ask them to log into your samsung account in order to use the phone.
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Hello. The girl bought a phone at the auction, unfortunately, the phone is locked and requires a Samsung ID and password. The guy from whom it bought do not reply to e-mails and do not answer the phone. Is there a way to bypass or delete? The phone is Samsung S6 Edge.
kazet87 said:
Hello. The girl bought a phone at the auction, unfortunately, the phone is locked and requires a Samsung ID and password. The guy from whom it bought do not reply to e-mails and do not answer the phone. Is there a way to bypass or delete? The phone is Samsung S6 Edge.
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Click to collapse
Sounds like the phone was reported stolen to Samsung and they locked out down.
If the phone can get to download mode, maybe Odin the update to wipe it completely. Don't know if this will work.
Sent from my SAMSUNG-SM-G920A using Tapatalk
I did a factory reset with reactivation lock enabled on my s6. Upon set up and after I enter my Google account info, I am now also required to enter my Samsung account ID and PW. I am entering the correct info but get "processing failed" error message. I've tried everything for days now. After calling AT&T without resolution, I called Samsung and am told my only option is to mail them my phone with proof of purchase and a tech will fix it...3-4 week turn around
Holhat said:
I did a factory reset with reactivation lock enabled on my s6. Upon set up and after I enter my Google account info, I am now also required to enter my Samsung account ID and PW. I am entering the correct info but get "processing failed" error message. I've tried everything for days now. After calling AT&T without resolution, I called Samsung and am told my only option is to mail them my phone with proof of purchase and a tech will fix it...3-4 week turn around
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Click to collapse
Have the same problem....Anybody know how to fix... I will pay you..
Hello,
i've got a SM-N950X Demo Unit that i bought to use it as a small tablet at home. I've flashed SM-N950F without a Problem, it runs fine. I had used my Samsung account to download a font from the Galaxy store. everything was fine. So today i wanted to use bixby and it wanted me to log into my Samsung account, but everytime i try it, it says "processing failed". But i know for 100% sure the Password is correct, because i can log in on my S9 without a Problem. Also, if i Input a wrong Password it will say "wrong Password" and not "processing failed". So i tried to create another account from the phone. it worked, but i could not enter the Samsung account Settings anymore, it Always goes back after 0,5 seconds. So i changed the Password of my new account and now i am again stucked at "processing failed". I cant factory reset too, because he wont take my Samsung account, Always "processing failed".
I can still use the phone but cant use Samsung account functions. I fear of a recovery factory reset because of FRP lock? Or Samsung Lock? Are they the same?
OEM Lock and FRP Lock in Download-Mode are turned off, i am save to reflash or will i get permanently locked out because of Samsung account lock?
Phone is completely stock, no root, no knox triggered.
Thanks a lot!
If you purchased it at a store you should go there and request help. As far as I know owners of "Demo" units issues are rarely or never helped in XDA because of the probabilities of it being a stolen device ( not saying that's the case...)
Sent from my SM-N950W using Tapatalk
Ok, i purchased it from a private Person on eBay, so i dont think i can get help from him.
thanks anyway.
Hellow, I am the owner of a Samsung Galaxy S6 I think its Europe version because I bought it in spain.
In march 2020 I had decided to factory resset my phone because I had a lot of junk. To my surprise when the Welcome screen for a setup showed up and I was trying to set it up (I did this probably once a year) a message of "The phone was factory resseted on a anormal way please sign in to your samsung account to unlock the device". Keep in mind here in spain we were in a complete lock down. I did put my email and password it showed 2 messages and noething happned, and I know its not the wrong password because if i did type a random thing it will show "Wrong ID" so I tried contacting samsung but as we were on a lockdown it was imposible, I tried from find my phone (samsung version) and I clickcked on unlock phone (while the phone was connected to the inernet) but noething happned as a last resource I tried flashing a custom rom (I had Samsung Official Rom) but when I go to oddin mode or download mode it shows: Reactivation Lock: ON.
Is there any way to unlock it, my mothers phone is broken and she is in need of one.
I have attached some imagenes.
I hope I can find a fix, because the most anoing thins is that is supposed to be a mecanisim so if the phone gets stolen, but i have been the owner of it for 5 years
Hi.
My daughter has somehow managed to pin lock her phone and from what i can find online . The only way to remove the pin is to restore the phone to factory setting and loose all data. Ive tried a few diffrent programs to try and remove the pin but all give the warning that all data will be lost. Is there any way to remove the pin without loosing the phone data and pictures. The programs i have purchased are Pass Fab android unlocker. 4uKey for android.
Thank you.
Hello Gavshell, your daughter has a goofle account through the account here https://support.google.com/accounts/answer/9395014?hl=en
your answer is there
Thank you for the reply. We have tried that method. It works all through the process until the very last verification point and for some reason fails. I have contacted Samsung direct and they say the phone will need to be erased to log back in to it.