Problem when I call someone. - Xperia Z3 Compact Q&A, Help & Troubleshooting

Hello everyone,
I have a problem since today.
When I try to call someone, my phone get blocked immediatly and it's impossible to unlock it, when I try to unlock it with the unlock button, it does nothing, I have a black screen, as like as my phone is blocked.
When I plug the battery cable, I can unlock it.
So, anyone can help me ?
Thank you.
Sorry for my bad english.

Is it possible to desactivate the proximity sensor ?

tifil said:
Hello everyone,
I have a problem since today.
When I try to call someone, my phone get blocked immediatly and it's impossible to unlock it, when I try to unlock it with the unlock button, it does nothing, I have a black screen, as like as my phone is blocked.
When I plug the battery cable, I can unlock it.
So, anyone can help me ?
Thank you.
Sorry for my bad english.
Click to expand...
Click to collapse
hi there
you may flash the latest build(.291) official rom via flashtools.

My problem was due to loose screen.
My phone was also peeling off from the left corner, and I put some glue on the corner, and now it work fine.

Related

problem don't incoming, but start in boot loader

Hi men! My friend has a kaiser faulty. We don't know what happened with it, but it powering off at the Windows Mobile screen, accompanied by a flashing red light and beeping sound. It does not get past the vodafone screen whilst on the charger either.
Holding the camera button puts the phone in bootloader mode which is the screen with the red green and blue bars on it.
What I can do? What is happened? thx
thats a new one for me
ive never seen a kaiser faulty
why you tell us? is there some people who can help me?
Try flashing a new ROM
I don't know if it is cid lock or unlock, if it is lock, can I unlock it without problem? Remember it doesn't start and don't sincronize with activesync
granchi0 said:
I don't know if it is cid lock or unlock, if it is lock, can I unlock it without problem? Remember it doesn't start and don't sincronize with activesync
Click to expand...
Click to collapse
Read the Wiki about CID lock / unlock.
If it is unlocked, then there should be something on the screen of the bootloader to tell you if I remember correctly.

Blackstone bricks!! Please help!!!!

Hello guy,
After flashing new rom (official release) on my Blackstone, works fine for a month, after start the home screen being black like the phone is off but he was not. I try first hard reset from the button located next to the sim card, splash screen appears after went black again. I did not realized is a problem with the screen and I perform a hard reset (volume up+down & power up) . The phone perform the hard reset because I heard the power up sound, plus for about one minute I have the screen on, asking me to make the screen line up. During the screen line up the screen went black again and no way to see it showing something again. The problem is in active sync the phone is not recognized anymore, I can't flash it again (I try run RUU but give a error message to connect the phone) plus I'm going blind without seeing anything on the screen. My question is there is any way to solve this problem.
Thank you in advance.
Although screen is black, you should still be able to get into bootloader by normal procedure (turn off device, hold vol down & then press power on). Once in bootloader try flashing (you may wanna try returning phone to stock rom as it sounds like your screen has become loose from motherboard and needs fixed under warranty).
To return to stock rom follow guidelines at bottom of first post in this thread.
Still not working
Thank you for the quick reply, I manage to flash it again with the original rom, but nothing happen, the screen is still black. Probably as you said is something wrong with the display. Another problem is I don't have any more warranty; maybe there is a solution to solve the problem?
The Blackstone is out for less than one Year. Your should really have warranty. oO
Yes you wright but I’m 10000 km from home where who knows where the receipt is. Still hopping there is a solution, maybe I can fix it somehow. By the time I get home the waranty is gone. Thanks.
open it up, and attach the ribbon cable back in, just take your time if you need the htc touch hd service manual, i have it. if you wish to use it let me know i will post it here.
That is going to be a big help because I never open up a phone, I watch couple of times some videos on you tube but that’s all about. Anyway I have to open it because I flash it with 3 different roms and still the screen is black. Even when flashing does not showing anything on the screen. I remember for my old blackjack I had a app called My Mobile to see the screen on your desktop I install that I so the splash screen , the align the screen but I couldn’t go more taping the screen of the phone by looking to the desktop.
Thank you for your help and I waiting for the service manual.
Thanks’ one more time.
You can get the service manual here: http://htcdriver.com/index.php?page=htc-blackstone-touch-hd-service-manual
Start downloading. Thank you
Keep us up-to-date on your progress so we can aid & assist if possible
Ta
Rick
Fallen Spartan said:
Keep us up-to-date on your progress so we can aid & assist if possible
Ta
Rick
Click to expand...
Click to collapse
Thank you,
First I have to find a place where I can buy the tools, probably in couple of days I let you know about the evolution of the HTC operation.
You dont have the possibility to contact youre retailer and require a copy of the receipt?
Since the phone got an IMEI number, you could probably just send them the phone and they'll see that you still have warranty on it.
I'd call them before sending the phone, also.. don't forget to restore the spl etc..

[Q] Lock Screen won't "Unlock"

The lock screen on my Droid will not unlock. It will move when I try to swipe it, but it snaps back and won't open. Knew it won't help, but did a battery pull, re-booted and nothing changed. I can't get to any kind of menu that I know of because it is an unrooted, stock phone. I can't use the phone at all if I can't unlock it. PLEASE HELP!!!
Come on, no responses? I know someone on here can offer up something...
PeanutTM said:
It will move when I try to swipe it, but it snaps back and won't open.
Click to expand...
Click to collapse
u sure u swipe/pull ALLLLL the way to the right?
It happens to me sometimes for the phone call, when you did not complete the whole sliding on the very 1st time. Dunno why, but a double power button click (off screen/on) solves the problem.

Forgot screen lock

Hi there,
I seem to have forgotten my screen lock pin and i restarted my device now it won't let me into the phone at all, anyone know how to get into the phone again?
CleverFogs said:
Hi there,
I seem to have forgotten my screen lock pin and i restarted my device now it won't let me into the phone at all, anyone know how to get into the phone again?
Click to expand...
Click to collapse
Edit: i used xperia companion software repair and it sorted the problem out

HELP PLEASE! Phone won't wake up after being locked.

Hi guys. I need help ASAP. I purchased a RP2 and I'm experiencing the following: randomly my phone screen won't turn on after I lock it. When the screen is active and I'm using the phone everything is okay, the problem appears when after I'm done and I lock it sometimes it won't turn on (the phone is still on, buttons vibrate and it makes sounds). The only """"fix"""" is to hard reset it by holding the power button for a couple of seconds.
I TRIED EVERYTHING! Restoring the phone to factory settings, flashing official Android 9 ROM, downgrading to Android 8.1 and the problem persists! I don't know if by installing an unofficial ROM would solve this or if the flex from the screen is loose so I gotta tear it down and reconnect it.
There's no way for me to RMA it since 1) warranty is void and 2) I'm from Argentina.
Please guys I beg for help I dont know what to do. Thanks for reading

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