Can't connect to HiSuite - Huawei P9 Questions & Answers

Running stock Vodafone EVA-L09C02B137
Developer mode enabled,
USB debugging enabled
"All HiSuite to use HDB" enabled
connect phone to PC - PC auto-detects phone, installs hisuite etc.
Run hisuite and get "Please authorise your computer to manage your device" with a picture of the phone which says "Allow connection in HDB mode" - which I don't get on the device.
I've been through the forum and uninstalled everything, restarted both PC and phone, installed the APK from the hisuite program files folder, enabled files and photos mode (both work correctly in explorer) but can't get through to hisuite.
Any help would be appreciated.

i have the same problem since yesterday
p9 is on nougut b361
hisuite cant connect to the phone
but it shows as a separate drive and i can move files
only hisuite wont connect to the phone

the same problem here
i have the same problem since i got the nougat update. maybe is has the problem the branded vodafone model ( which is mine as yours) but i haven't found any solutions. if you have found something, it would be great. thanks a lot

Kostas3ara said:
i have the same problem since i got the nougat update. maybe is has the problem the branded vodafone model ( which is mine as yours) but i haven't found any solutions. if you have found something, it would be great. thanks a lot
Click to expand...
Click to collapse
I have the same problem here....

The Same Here !!
I came back from vacationd and after some updates Huawei did (actually its the latest version), my phone won't connect to computer using HiSuite.
So i went to this site and Downloaded the previous version of HiSuite . https://hisuite.software.informer.com/versions/
Uninstalled the latest version from my mobile and from my computer --> rebooted my phone (no i didn't rebooted the computer.)
I downloaded the version 5.0.2.301 (it's the previous version)
Installed it on computer !!!
When you will be asked to upgrade DO NOT UPGRADE !!!
Follow the rest of procedures and it will work...

Related

Can't upgrade HiSuite to 1.8.10.2806

Hello
Been fighting this problem for days now. Tried uninstalling, reinstalling no change.
PC runs 64-bit Windows 7 Home Premium SP1
Current HiSuite version installed is 1.8.10.2706
It keeps telling there is a newer version of HiSuite - 1.8.10.2806
When i agree to download it, it downloads it, runs and when installation is complete version stays the same - 1.8.10.2706
Judging by the file name it downloads, it should be right version but ... i am at loss what to do.
On HuaWei site latest version download is 1.8.10.26.06
Of course i downloaded it as well - it also wants to upgrade to 28.06, with the same results.
Anyone of you have ran into this issue?
pirx73 said:
Hello
Been fighting this problem for days now. Tried uninstalling, reinstalling no change.
PC runs 64-bit Windows 7 Home Premium SP1
Current HiSuite version installed is 1.8.10.2706
It keeps telling there is a newer version of HiSuite - 1.8.10.2806
When i agree to download it, it downloads it, runs and when installation is complete version stays the same - 1.8.10.2706
Judging by the file name it downloads, it should be right version but ... i am at loss what to do.
On HuaWei site latest version download is 1.8.10.26.06
Of course i downloaded it as well - it also wants to upgrade to 28.06, with the same results.
Anyone of you have ran into this issue?
Click to expand...
Click to collapse
Try to uninstall Hisuite and after remove (if present) the folder where the program was installed; then connect the phone with usb in Hisuite mode and start the installer that appears when you connect the phone.. now it should start download the latest version... my hisuite version is 1.8.10.2806
usb2 said:
Try to uninstall Hisuite and after remove (if present) the folder where the program was installed; then connect the phone with usb in Hisuite mode and start the installer that appears when you connect the phone.. now it should start download the latest version... my hisuite version is 1.8.10.2806
Click to expand...
Click to collapse
Exactly this I wanted to say
Thanks!
I uninstalled HiSuite, then removed all folders. Found out that there is one folder with Huawei service still running even after removal of HiSuite!
I suspected this was the culprit.
Killed this service and removed the folder.
After that i downloaded 1.8.10.2606 from the web and installed. On first run it downloaded 1.8.10.2806 itself (it showed download progress indicator) and installed it successfully.
Thank you all!

[Q] Helpp me , the pc don't recognized my ascend p7 driver!!!!

Hello everyone I ask a big help, for weeks trying to solve a problem I can not.
Practically a few weeks ago I tried to root my ascend p7 l10 but unfortunately it did not work and since then no pc recognizes the calling terminal device unknown ( request descriptor try to contact the supplier of the product ), but even if you do not install the right drivers recognized .
I tried installing drive adb generic either automatically or manually, but nothing .
Most do not know what to do you help me please. : ' (
TAscendp7 said:
Hello everyone I ask a big help, for weeks trying to solve a problem I can not.
Practically a few weeks ago I tried to root my ascend p7 l10 but unfortunately it did not work and since then no pc recognizes the calling terminal device unknown ( request descriptor try to contact the supplier of the product ), but even if you do not install the right drivers recognized .
I tried installing drive adb generic either automatically or manually, but nothing .
Most do not know what to do you help me please. : ' (
Click to expand...
Click to collapse
Is USB debugging enabled? You can turn it on in Settings -> All -> Developer options -> USB Debugging
If Developer options is not available, go to About phone and tap on Build number about 5 times. It will tell you if Developer options is unlocked.
Also, please specify OS version (which Windows or Linux) and ADB version (check with adb version command
I also debugging usb but not recognized by pc, the os is 4.4.2 firmware b619 help
I had the same problem and my phone was also not recognized b windows 7.
When I reÏnsalled the ADB drivers my problems were gone.
Maybe it works for you too.

HELP! Bootloop after android pie update using Hisuite

Hi every one. I can't find solution to my problem so I decided to ask your help.
Few days ago I read that I can update my Huawei p10 to android pie officialy through Hisuite. Scanned for update and it said that I'm on the latest android which was emiui 5.1 so I started to look for a way to force it and found solution (will be posted bellow).
After it Hisuite found pie 9.0.1 update and after downloading the files it started installing it. After that it loaded 100% and rebooted, then rebooted again and again and again... shortly realised that it's bootlooping. Tried to turn it off and yet it kept bootlooping, took it apart disconected battery and hopped to enter recovery mode or fastboot, boot as soon as i plug the battery in and put usb or power on button same thing continued and i can't enter those modes whatever i do. Can anyone help me with this?
Oh yeah, I've tryied this methode on mate 9 pro from 5.1 to 9.1 and it worked flawlessly, then right next after that I attempted p10. Also i think i didn't do anything with firmware finder couse i saw update anyway.
Also on backup photo Details it shows build VTR-L09C432B171 ithat was before me trying to update it
Update methode
"Instructions how to get an authorized version of EMUI 9 on EMUI 9 via Firmware Finder
Attention, this method requires more success checks.
1. Add a line to C:\Windows\System32\drivers\etc\hosts
188.225.84.142 query.hicloud.com
2. Download and install HiSuite9.0.2.304, BUT NOT RUN:
3. Replace the files:
httpcomponent.dll move with the replacement in C:/Program Files (x86)/HiSuite or other directory in which the application is installed HiSuite
HiSuiteConfig.xml move with the replacement in C:/Users/YOURUSERNAME/AppData/Local/Hisuite/userdata/UpdateDogDev
4. Open FF (any, I like the smartphone to register - less action)
Looking for a permitted Android 9 for your device on the principle: device_model: VTR-L29 or VTR-L09,
NOTE: Firmware must be approved for your IMEI
Once again, make sure it is permitted, registers the update for eRecovery.
NOTE: There are two types of firmware: CHN, i.e. for Chinese devices and OVS, for all the rest. So if you do not have Chinese firmware, then you need to pay attention exclusively to OVS.
5. Run HiSuite, connect the device, looking for an update, update, enjoy."
IIm still lost. Is there anything i can do?

P40Pro+ USB Debugging Pop-UP not Showing

Hi Xda Members, i have a p40pRO+ but the issue is that my usb debugging popup is not showing when we enable usb debugging and connect to pc we get a popup saying to trust this computer i am not getting that pop up even tho my pc recognizes p40 pro and all drivers are installed but that pop up is not showing also huawei HDB pop up is also not showing seems like software is not showing that pop up my EMUI Version is 10.1.0.137 PLEASE help me if anyone knows about this issue
Noman8 said:
Hi Xda Members, i have a p40pRO+ but the issue is that my usb debugging popup is not showing when we enable usb debugging and connect to pc we get a popup saying to trust this computer i am not getting that pop up even tho my pc recognizes p40 pro and all drivers are installed but that pop up is not showing also huawei HDB pop up is also not showing seems like software is not showing that pop up my EMUI Version is 10.1.0.137 PLEASE help me if anyone knows about this issue
Click to expand...
Click to collapse
It will not work until updated via ota to Emui 12
jocanunu said:
It will not work until updated via ota to Emui 12
Click to expand...
Click to collapse
Seems like huawei wants us to Update to emui 12 BUT i am not doing that because my Google Apps are working perfectly on this version anyways thank you brother for replying
Noman8 said:
Seems like huawei wants us to Update to emui 12 BUT i am not doing that because my Google Apps are working perfectly on this version anyways thank you brother for replying
Click to expand...
Click to collapse
If you can update, you just have to remove the automatic updates in the play store, and you do not lose Google services

SOLVED:Soft-brick Huawei P30 pro:Your device has loaded a different operating system

I already sent a private message to a Recognized Contributor on XDA.I think that If post here I could help also other members.
I have problem with my new huawei p30 pro.It was stuck on android 9 and emui 9 ,I tried every official modes to force the update.But I couldn't achieve that.
So I tried with hisuite proxy .I finded my Device model(VOG-L29) region: C431-HW-EEA , then clicked on add rom on firm Finder v2 .The version was the lastest 102.0.0.134
The procedure was smooth and I choosed the right ROM (100% sure!I already have that webpage open)Once finished the smartphone installed the EMUI 12 but once restarted the massage: Your device has loaded a different operating system! scared me .
Do I broke the phone? Is there a way to fix it without changing the motherboard?
Thanks a lot every help will be appreciated so much
Little Update.
I tried several methods trying solving this big issue.
1.Update from Erecovery trying to download and recover the package via WIFI
RESULT:the phone updated from 12.0.0.134 to 12.0.0.149 but once rebooted the
same result with black screen and the massage: Your device has loaded a different operating system
2.I done the same procedure of this guy
I also saved the log file of hisuite and here are the version before I made that mess:
* FirmWare_Base:VOG-LGRP2-OVS 9.1.0.240
* FirmWare_Cust:VOG-L29-CUST 9.1.0.4(C431)
* FirmWare_Preload:VOG-L29-PRELOAD 9.1.0.2(C431R2)
So The ROM I selected on huawei firm finder v2 was good(VOG-l29 102.0.0.134)
I succeeded to Recover and install the previous ROM,the 9.1.240,with hisuite and hisuite proxy
but once finished an error on the p30pro appear: Software install failed.
tried also the 10.0.0.195
I'm thinking about dload with otg or nm card but I don't know the procedure.
Could you guys help me?
Thanks
As the title changed I solved the problem of soft brick.
I write here the tutorial to help those who might have the same problem.
Requirement :OTG cable ,exFat formatted pen drive and the right Firmware to flash.
Create a dload called folder inside the pen drive and put in it the 3 Firmware's .zip file(base,cust and preload)
I specify that my p30 was bricked on version 12, so my first attempt was to load the version
VOG-L29 hw eea VOGUE-L29C 9.1.0.115(C431E4R2P2).
To flash the firmaware from usb pen take the phone off and hold the volume up button for several seconds while we connect to charge the phone .Connect the usb pen and from erecovery choose OTG update mode.
The result was an unbricked p30 pro but no fast charge and usb data tranfer and I can't get any type of update from OTA.
So I downloaded this version:
https://huaweidownload.com/download/p30-pro/vog-l29-2/10-1-0-123/
I flashed my P30 Pro once again, and of course no USB connection and fast charging. But system afetr few minutes started finding upgrades via OTA. Passed from 10.1.0.179 to 10.1.0.201. Of course I let it upgrade.
It was 11.0.0.138 first, then 11.0.0.174(last EMUI version before version 12 ) came and USB connection was restored.
you can also find other firmware here:
https://androidhost.ru/search.html
https://www.hardreset.info/it/devices/huawei/huawei-p30-pro/faq/firmware/huawei-firmware/
Even if I am a programmer I am new in the world of android bricks and I spent 2 afternoons and many attempts to solve the problem.
The last problem concerns the creation of a backup point. I have tried different version of HiSuite and both windows 10 and 8.1.But I couldn't get data from phone
The solution is to install the Androis ADB inteface Drivers while the phone is connected to the PC. I believe that this way data information is injected to the phone as well as installed on the PC.
take the drivers from here: https://oemdrivers.com/usb-adb-interface
or here: https://www.drivermarket.net/adb-fastboot-drivers-v1-4-3-download-for-windows-latest/
once you carry out this procedure you fixed everything

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