Weird Battery issues - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

So my turbo just turned 2. For the past 6 months or so been having some weird issue. I was on RR Remix for a while, then went to CM14 by BBH27 for a while, and then back to RR, and now on ComputerFreak Stock. I don't have any issue with charging the phone. Quick charge works just fine.
I have had issues where the battery will just be dead even if it was at like 50% and confirmed charging.
I thought maybe it was my stupid charger (I have another that I have yet to test) but then last night, after charging my phone before I went to bed i unplugged it. I woke up around 6:45 to find my phone once again dead. It looks like around 2 am the battery just fell. Dead. Just gone. I go and hit the power button and i got 1%. The battery graph looks as if i turned the phone off. For the most part my battery last all day 12+ hours with some good usage too.
I'm getting ready to flash back to stock now that full stock MM is out now to flash and see if that makes any difference.

For what it's worth, my Turbo would just straight up shutdown when I was on RR. And not go through the shutdown process, just crash to a powered off state. It would happen if the battery was full, low, or anywhere in between. I don't know if that's the issue you were experiencing, but I suppose it's possible.

My daughters is having the same issue.
Anyone have a solution?
I've tried clearing caches, battery recalibration, etc.
Going to see about doing a fully clean install tomorrow if she is okay with it.

When this happens and the phone just shuts down, does the battery percentage immediately jump back up when you plug in a charging cable? I was having that problem when using wireless charging a lot. It turned out be a battery calibration issue. You can re-calibrate by holding the power button and KEEP holding it when the "Power Off" dialog pops up. The phone will eventually reboot itself then leave it overnight on the factory turbo-charger.
One warning - Since the marshmallow update, performing this procedure seems to wipeout your BT connections.

Related

(Not) Brick - Didn't Calibrate Battery After ROM

Right off the bat, my Revo is non-responsive, no buttons will light, backlight, vibration, sound, and of course no splash screen since the screen isn't lighting. The only sense that it is partly there is after a time connected to USB/wall charger the battery warms as if it is charging. Yet, there is no indication during charge on the screen, it stays totally black as described above.
I have been poring over forum posts, CWR threads, and the like, but have come up short on a method of reviving this puppy. thecubed had posted something that seemed promising but doesn't work for me here. At all steps, the phone remains non-responsive and connecting it to the PC yields no mass storage connection. The only step I have abbreviated is letting it charge for an hour since the phone had charged about four hours since it shut down.
Two evenings ago, I flashed from Revolt ROM 1.0 to 1.1. It was successful but since I had just gone through battery calibration and running my battery down until the phone shut down the day before when I flashed it to 1.0, I was hoping (naive?) that I wouldn't have to do it this time (yes, naive!). So, I left the phone on all night, on the wall charger.
I was using it the next day and at one point, while using it in a low reception area, browsing the web, it rebooted on me. No biggie, had that happen in the past. After reboot however, the battery level seemed different so I wanted to get it topped off then calibrate. 1-2 hours later I noticed that the calibration app was showing the mV lower and capacity was at 70%. The battery felt unusually hot. I shut it down, removed the battery and cooled both battery and phone in a small fridge to accelerate the process (was near time to leave work).
Next boot was I recall having an extra FC, one beside the CarHome normal FC with Revolt ROM 1.1. This boot the battery showed maybe 20% capacity so I said "screw it" and deleted battery.bin with the battery calibration app (I recall the mV was low, in the 3600 range). I discharged it on the way home and left the display on to run the last couple percent down. It appeared to try and shutdown but ended abruptly. That was the last time I saw any life from my Revo.
The day after its first and only ever root, I did have an odd occurrence which I posted.
Boot Trouble - Rooted After Phone Downloaded OTA, Not Installed
That time, I had not installed a ROM yet but the phone got itself into a boot up funk. Removing the battery, connecting to wall charger, watching buttons flash ~5 times, disconnecting (which stopped the flashing lights), then battery in, power on... success! I was hoping that would happen this time around but I haven't been able to.
Full history, being my first root, I used S1C successfully, installed Titanium Backup (ran system and app backup), and RevoToolkit. The phone did download the OTA but I never let it install, instead selecting to delay it by 24hrs when it asked to install. Fearing that deadline and getting one more warning that it wanted to reboot and install the OTA, I went ahead and installed the Revolt ROM 1.0. All went fine, no drama. The next afternoon I thought going to 1.1 was going well too, until this brick hit me.
My hope of hopes is it's just a bad battery and the phone won't respond because the mV is too low. Reading thecubed's comment in his first link (above) how recoverable this phone is lends me hope.
It sounds like a bad battery. I would take it to a verizon store and see if you can try a different battery. If it still will not boot then they should warranty it out for you.
Sent from my VS910 4G using XDA Premium App
P.s. I never do anything for my battery. I charge until full then use until empty. Yesterday with moderate tI heavy use I made it from 6am until 8:30 pm
Sent from my VS910 4G using XDA Premium App
Thanks for the responses. I will be going to VZW shortly to figure this out. This phone is maybe two months old so hopefully the battery is the answer *fingers crossed*
Impressive battery life! At my office, I'm in a bit of a metal cubicle area and a bit low on signal strength. My phones will sometimes use up the battery trying to keep connected, it seems, so I am usually plugged in most of the time.
While I have your ear, thanks for the great work on Revolt ROM. I am very happy with it and look forward to its future development
Good news and bad.
The good news was they swapped in a new battery and the phone worked. Having the warranty, it didn't cost anything.
The bad news is that it looks like there may be another problem. On the way out of the store the battery was indicating 1% so I quickly got it on the charger in the car. Driving home, about 10 minutes later, I got a warning for battery temperature. Thinking the low battery may just be taking a charge and getting hot from that, I turned the car A/C on full, took the back cover off, and kept the phone in the cold air.
In about two minutes, just feet from home, I noticed the display was off. Faintly I could see the battery charge symbol that shows when the phone is powered down and charging, but the backlight was off and I couldn't see if there was any color or animation to it.
As soon as I shut the car off and the power quit, that faint display disappeared, full black, dead. Now it seems it is behaving exactly the same. I haven't fiddled with it much, holding out hope of hopes it can be started and maybe recovered.
Could calibrating the battery at the wrong time have caused something like this? Do batteries have a safety lockout if they overheat? To be fair, I was running an intensive app at the time, Waze GPS. Maybe the battery didn't keep up and the phone decided it was too low and shut off. I will post back after letting it sit, cool, hopefully charge, and see what comes of it.
My phone is behaving exactly the way you describe too. A couple of days with Revolt 1.1, and this is the only problem. I had my phone hooked to a lithium ion usb battery pack all day, and it showed "100%" while hooked up, but as soon as I disconnected the battery pack, the battery icon changed to red, then it refused to boot like the situation described in the Revolt 1.1 thread in Development. It also would not go into charge mode on the battery pack, but when I came home and hooked it to a genuine AC adapter and it went into power-off charge display. I'm going to give it a few hours on the charger before I attempt to boot it again, and I'll report back.
Still no luck. I haven't charged it too much yet for fear that it isn't charging properly. Seeing the new battery work for about 20 minutes yesterday lent me hope that if I figure out how to get a fresh battery in or just shell out for another new one, I can have a window of opportunity to change ROMs and see if that has anything to do with it.
This morning I got out my digital multimeter to measure the battery pos to neg and am getting nothing (unless you consider 0.01v something). I tested my old LG clamshell's bulging, old, and damaged 1000mAh battery and it reads 3.99v but couldn't keep my old phone up (lacks oomph now).
Comparing that battery to the Revo's, they have the same four contact pattern but different connection scheme which just stops contact when test fitting. After shaving down its casing on the bottom a little bit, it was just enough to make contact. Using four hands (yes, I am very talented ) to hold the phone, hold the test battery properly, and hold the power button, I was able to get the power-up vibration and the first LG splash screen. We lost it after that but that's likely due to the very weak test battery and/or losing contact while holding it in the Revo.
Since the spankin' brand-new battery is now reading zero, I'm left second guessing my decision of not shutting the phone down when I got the temperature warning. Maybe these batteries do have an internal protection to prevent runaway failure and it too is trash. I have no experience with this otherwise so this is just guesswork.
I'm contemplating rigging the new battery into my old LG phone to see if it can tell it "all clear" and charge it up. I'll post anything I find out here. Any other suggestions are highly welcome. Still, last ditch, I'm pretty certain I can set up another ROM to flash on the SD ahead of time, get another battery, and Clockwork to test another ROM if it's the phone or ROM. I may have had 20 minutes of uptime on the last battery.
I think I've gotten to the bottom of my problem. It's a syndrome of things that I have hopefully untangled.
First off, I had been messing with Power Manager, and wanted the phone to not sleep or timeout the display when plugged into both AC and USB. I figured that would help when I'm plugged into the computer, but it was probably a bad choice.
Yesterday I was out on a boat, which probably put me into a weak signal area, causing the phone to expend extra energy staying locked on a tower. In addition, I had plugged it into the external USB power pack, and thrown them in a bag together. This did two very bad things: 1) It allowed heat to build up from both the charging and 2) it invoked the "USB powered" Power Manager profile which kept the display active which created both additional heat AND crazy battery drain.
Here's what I think happened:
1. The battery overheated
2. The USB battery pack couldn't charge as fast as the display and radio could suck it out -- so five hours in that mode BOTH drained the internal battery AND tapped into about 30% of the external battery pack.
3. The USB battery pack will not provide enough initial juice to restart a flat-dead, overheated phone, or the firmware "knows" it is hooked to USB and refuses to start the phone -- for some bizarre reason.
So, I think my phone demonstrated normal behavior for a flat-dead, overheated phone, and hooking it up to AC brought it right back to life -- after about 5 hours of continuous charging. The battery also got very warm during charging -- more than I recall feeling ever in the past.
I'm hoping there is nothing that software power management could have done to physically damage the battery, but I assume Verizon would claim it could -- as part of the reason they forbid system modifications, and therefore withdraw their warranty if you modify.
At this point I think I have dodge a bullet, and my phone is fine -- other than a few of the quirks others are seeing in Revolt 1.1 (Phone occasionally FC, etc.)
Good to hear your phone is fine. Seems like mine is too as posted above but time will tell. I got the Revo battery set up and charging on my old phone. It seems to be connected well enough. The phone complained the first try that there was no battery but my second try has it displaying that it is charging. The battery isn't warm at all but maybe that's due to a different charging rate for the old phone's 1000mAh battery vs. the Revo's 1500mAh. Or, it really isn't connected perfectly. We shall see.
Success. The surrogate charge setup got the Revo battery up to 4.11v and indicated charge complete. The Revo completed a full boot on the battery and appeared normal.
Not normal was quick heating (still unsure of the cause). Going straight to Battery Calibrator, it indicated 68% and around 3.7v and falling. Not wanting to push my luck, I shut it down. Battery now read 3.9v. Not bad but it sure seems to be getting drained quickly which would explain all the heat. Going to set up later and see if I can get it back to stock and see if the behavior persists.
I don't know how to fix any of your issues but I would like to say thanks for giving such a detailed display of what you've been doing to fix this problem should anyone else run into this issue. Also, That picture in you one post: That is the most jerry rigged set-up to charge a phone I have ever seen in my life and I love it. Good luck getting your phone working I hope everything turns out for the best.
You're welcome. It was a bit of impromptu brainstorming with some fellow tinkerers that helped come up with a way to test charge the battery. Having it come back to life
I've come to a conclusion. Somehow, I think when the battery overheats, it must internally soft protect itself. Charging it on the old phone reset it and then it worked again on the Revo. Why the old phone works and not the Revo, unsure. That would at least explain why the battery tested at zero volts before the charging rig.
After many starts and stops on my Revo now, I have found that what was heating up first was the casing of the phone. I'm guessing heat conduction of heat from the processor as it wasn't the display which was set to minimum brightness (those are the main heat sources, right?). Looking into Settings > About > Battery Stats, it only showed Android System at 98%. It seems like the processor got locked into some some high power continuous use situation which survived reboots.
The battery gets hot later due to the high consumption and proximity to the hot casing (processor), especially with the back on. Withing 1-2 minutes from start, the sides of the phone would be quite warm and after 5 minutes becomes concerning. It seems that's why the battery was never able to get to 100%, but instead its percentage was always falling, phone over consuming greater than charge rate.
With the processor going full tilt, battery cover on, protective case on phone, sitting in a warm car without A/C, that got the battery too hot within 20 minutes. It was a similar situation with the prior battery when the problem cropped up.
I don't know what the cause of this predicament was in the first place however. The phone was plain stock, then rooted, later flashed Revolt 1.0, then Revolt 1.1. Between Titanium Backup, RevoToolkit for CWM, basically nothing unusual, I have no idea how it happened. Maybe I should have done Decrap first since I've read others doing such. Thinking back to my first post/thread, I had a boot issue and only had rooted, Titanium, and RevoToolkit, no ROMs yet.
And, don't get me wrong. I'm not placing blame anywhere, just documenting my "progress." There was a time I was on Revolt where it wasn't behaving this way. I am left without a solid conclusion as to the cause.
How to avoid the battery drain?
I had a similar situation, downgraded and then installed Revolt 1.3. Can't say what did it, but the battery got hot and drained so far it would even start charging.
I got the battery charged on the old phone, and the new one, with Revolt 1.3 is working. But I'm not sure how to make sure the overheating/draining problem doesn't occur again. After 10 minutes the phone is starting to get hot again, battery is down to 57%. With the phone on or off, it does not charge the battery, even with an AC wall charger. With the phone on, it indicates 57% charge, with the phone off, the battery icon just sits at red, no charging is happening. I erased the battery stats in ClockworkMod, but is there anything else to do? Any other ideas?
It sounds like Haxid had it happen and he got back to LG stock and unrooted, all good.
http://forum.xda-developers.com/showthread.php?t=1233668
Mine happened again this time totally dead battery. Trying to get some charge in it now to boot and remove cwm so I can take it to verizon.
Decrap 1.0 rom this time w/ CWM
I do not believe it is the rom. It has to be an app or hardware.
Were you having spontaneous reboots? That's when it happened to me, after a spontaneous reboot.
Good luck. Hope it all works out.
Bait-Fish said:
Were you having spontaneous reboots? That's when it happened to me, after a spontaneous reboot.
Good luck. Hope it all works out.
Click to expand...
Click to collapse
No my phone is actually super stable it just is sucking battery like its candy. Been off charger only 1 hour right now and its down to 83%. It has to be an app doing it but I have no idea which one. The phone shows 64% battery usage by android system.
When mine was hogging battery, same here. All I saw was Android process.
just to add my 2 cents here. I noticed my phone draining like crazy, I tried everything, then I changed the battery. boom. everything is now stable. I'm going to try to exchange that battery I think its my drain and reboot culprit.

Battery calibration problem.

I was playing with my tablet last night with what I thought was 60% battery left when it suddenly turned off. I thought at first it will reboot but no it didn't, not even if I press the power button to start it up. It was only after connecting it to the charger that it finally powered up. It was a surprise that the battery showed it is at 0%. I charged it to full and then disconnected it.
Now the problem is that it is stuck at 100%, both in the status bar display and when checking in the settings and then battery. Any insight to this issue?
Stock, rooted but not unlocked.
UPDATE: After reading around with posts of the problem similar to mine, I tried a suggestion of turning the tablet completely off for at least an hour. Others did so overnight. I chose to power it off for an hour and now it is already discharging. Maybe this is a bug or a hardware fault, no one can tell for sure.
pipopipz said:
I was playing with my tablet last night with what I thought was 60% battery left when it suddenly turned off. I thought at first it will reboot but no it didn't, not even if I press the power button to start it up. It was only after connecting it to the charger that it finally powered up. It was a surprise that the battery showed it is at 0%. I charged it to full and then disconnected it.
Now the problem is that it is stuck at 100%, both in the status bar display and when checking in the settings and then battery. Any insight to this issue?
Stock, rooted but not unlocked.
UPDATE: After reading around with posts of the problem similar to mine, I tried a suggestion of turning the tablet completely off for at least an hour. Others did so overnight. I chose to power it off for an hour and now it is already discharging. Maybe this is a bug or a hardware fault, no one can tell for sure.
Click to expand...
Click to collapse
It's a bug in the battery calibration software. We've seen it on the TF700 and TF300 and now it appears you haver the same thing on your TF701.
Usually a full discharge and full charge fixes it.

Battery %100.-0% in over night

I charged my battery. Took it off the charger and turned off the screen. When I woke up the phone was off and I dead. I am on cm12.1 fairly recent update. I updated a couple days ago. I just want to know if anyone else had this issue?
Only time thats ever happened to me is when I was camping in the woods. Like it was searching for a signal all night and killed the battery.
I had something similar happen to me over the weekend. I mostly use a Choetech Qi charger, and pulled it off the charger Saturday morning before heading out for a day of motorcycle riding. After the ride...~6hrs later my phone still showed 100% battery. As I was catching up on emails etc..the phone just shut itself down. I rebooted...then it shut down again within 30 secs of use.
While it was still off, a quick press on the power button popped up a battery image showing 0% battery. Within 2 seconds of plugging in a charger...it jumped to 100% again. But the phone would not stay on, unplugged at all. I tried wiping the cache hoping that would clear out the battery monitor, but not luck there. The only that worked was turning the phone off, plugging in the OEM Turbo Charger, and letting it charge over night.
Do you have any app monitoring battery usage like betterbatterystats or gsm battery monitor?
sometime obviously kept your usage on while you slept. not normal. either searching for a signal all night, or a misbehaving app, etc. y
I do not have currently have any 3rd party monitoring app. But it's probably not a bad idea. I just think that something with the wireless charging eventually whacks out the battery calibration. As long as I can "reset" everything with a night on the Turbo charger, I can deal.
radon222 said:
I had something similar happen to me over the weekend. I mostly use a Choetech Qi charger, and pulled it off the charger Saturday morning before heading out for a day of motorcycle riding. After the ride...~6hrs later my phone still showed 100% battery. As I was catching up on emails etc..the phone just shut itself down. I rebooted...then it shut down again within 30 secs of use.
While it was still off, a quick press on the power button popped up a battery image showing 0% battery. Within 2 seconds of plugging in a charger...it jumped to 100% again. But the phone would not stay on, unplugged at all. I tried wiping the cache hoping that would clear out the battery monitor, but not luck there. The only that worked was turning the phone off, plugging in the OEM Turbo Charger, and letting it charge over night.
Click to expand...
Click to collapse
Radon,
I'm seeing nearly the same problem, but mine is at 80% not 100%. I tried doing a full charge on a standard (non-Turbo) charger overnight, and it changed things, but still not in an acceptable state. Did you try using a standard charger? Or did you only try the Turbo charger?
Verizon and Motorola are telling me I need to do a factory reset and/or get a new phone, but I'm trying to do my research first.
Clear the app cache (Go to Settings->Storage then click on Cached data and hit OK). Then reboot into recovery to wipe the cache there (note it'll take upwards to half and hour so don't freak out if it looks frozen). Then turn the phone off and leave it on the factory charger overnight (or for a while after it reads 100%) with the phone still off. This clears the cruft to fix misbehaving apps, then calibrates the phones understanding of what a full charge is. You also might want to delete any apps you no longer use, especially ad-ridden games, system hook apps like keyboards, and things that track location or status which might keep the phone awake.
After I shattered my screen on my last turbo and got a replacement I've been having issues with my battery. It would randomly die and wouldn't respond or let me turn it on without connecting to a charging cable. Sometimes it goes from a good charge to 39% and turns itself off but often, like I observed today, when I looked at my battery trend it actually went from 75% to 8% in an instant. Not sure what the cause is. Could the battery be discharging somehow??

[Q] Battery problems

Hello, lately I've been having some battery drainage issues with my Huawei Ascend P7.
For some reason it drains really quickly (sometimes even when the screen is turned off). Sometimes my battery jumps from 40%+ to 15% and when I plug in the charger, it jumps back to 30%+ really fast.
My phone is rooted, I'm using Doze and Greenify to save some of the battery when the screen is turned off and I also have "Screen power saving" option turned on.
I have taken some screenshots of the battery usage and one of my phone's specifications.
Does someone know what might be wrong with my phone or could there be something wrong with the battery all of a sudden?
Did you try to reinstall Android new?
Or at first a factory reset?
RangerP7 said:
Did you try to reinstall Android new?
Or at first a factory reset?
Click to expand...
Click to collapse
I flashed B852 package's recovery and boot. Then rebooted to recovery mode, wiped data and cache, then rebooted to install mode and installed B852 ROM (dload/UPDATE.APP).
The phone turns on fine, but the battery percentage just drops so quickly and once it even shut off when it was at 60%. When I tried to boot it back up it said it was outta battery.
And one time when my phone turned off and wouldn't turn back on, I plugged in the charger and it told me the phone still had 32% battery. I turned on the phone, unplugged the charger and it shut off in a minute or two. When I plugged the charger back in, it still told me I had 30%+ battery left.
I think the problems began when I flashed https://forum.xda-developers.com/as.../kernel-huawei-ascend-p6s-p7-k-tuned-t3355223 kernel. But I installed a clean B852 ROM and the problem still persists.
Thats really strange, but this kernel is not the problem.
I also have a P7-L10 B852 and using this kernel without any problem...
But right after installing this kernel I also had some strange problems...
Sometime my phone rebooted it self or if it was locked and I pressed the power button to wake it up, it just stayed black and it got really hot...
I don't know what py phone did at this moment because if you are looking at the battery info in settings, it says my phone just was turned off and even lost battery but it wasn't really off...
My solution was a clean install (erasing and flashing every single image and after that 3-button-method)
After that boot up your phone
Now shut it downs install the kernel again
Boot up
Shut downs
(Maybe flash original boot.img
Boot up
Shut down)
Install kernel again
Boot up
I'm using this kernel for more then a half year now and I don't face any problems anymore...
I think the battery itself was the problem. I removed the back cover, removed the battery and cleaned the connector pins with alcohol. When I turned the phone back on about 30 minutes later, under "Power saving" smart power plan option shows me the phone will last for 11 h 30 min at 83% (WiFi turned on), when it used to be like 2-4 hours at 90%. I'll keep monitoring for a while to see if the problem is truly gone.
Thanks for your help.
//edit1: Never mind, I tried playing with the CPU voltages and it froze, so I turned it off. Turned it back on and the problem was back. It jumped down from 80% to 14% and in a minute or two, the battery died. When I booted it into recovery, TWRP says I still have 34% left. So I rebooted into system, it showed me I did have 34% left, but it turned off. Going to try your advice now.
//edit2: Got it to work properly again. Hopefully I won't touch something that will mess it up again.
Maybe your battery itself is the problem but to proof that you will need a second P7 to change batteries of them...
But such extrem battery-problems I have never faced...
You could send it to Huawei support, maybe they will say you if your battery is damaged...
So you could buy a new one and change it
Have you tried calibrating your battery?
I don't think it's a calibration problem
But if you want you could try it...
Charge your phone to 100%
Now delete the batterystats.bin at /data/system
Reboot your phone
Use your phone normally and let it discharge right before it's shutting down it self (3% I think)
Now charge it again to 100%
While charging your phone you should not touch it or unplug the charger
Last night I went to sleep with the battery being at 90%+, woke up to my phone being dead (the alarm didn't go off).
Tried turning it on, it showed me I had 50%+ battery, but it turned off shortly after. I plugged the charger in, and it said I have 58%.
And yes, I have tried calibrating my battery. But I can try doing it again when I get back home from work tonight.
//edit: Battery calibration didn't help. I'll just have to wait until the new battery arrives. Or should I try locking the bootloader?
Why you want locking your bootloader?
Do you want to send it to the support
If you already bought a new battery, wait for it and put it in
Seems that the battery itself was the issue after all. After putting in the new battery, everything seems to be back to normal.

Moto X won't charge past 3%

I have a Moto X 2013 that, after replacing the battery with a supposedly new, OEM battery, refuses to charge past 3%. This phone is rooted and was rom'd with the Nougat xPerience rom, but I tried flashing it with Nougat Lineage as a troubleshooting test.
I replaced the battery last night without incident, and the phone booted and seemed to behave fine, and the battery had about 30% charge. The only issue I found immediately after replacing the battery was a battery app installed on the phone saying the battery hasn't been charged for -19000 hours, or something a long those lines (I can't remember exactly what it said, as I did not install the app, my friend did who I was fixing the phone for. I just remember it was some outrageously large negative number.). Thought it was weird, and maybe thought it was a software issue, so I booted to TWRP and wiped the cache and dalvik. Rebooted the phone, and the app reset to something along the lines of 500 hours. That is a bit more believable.
I plugged the phone into my laptop to let it charge (as it was the only way I could charge it at the time), my laptop saw the Moto, and the Moto said "Charging..." and "Android Debugging...", and thought it was working. I had to run an errand, and when I returned about an hour later, the phone hadn't moved a drop up or down. My laptop was asleep, so I assumed maybe it just stopped charging when my laptop shut off, and I was exhausted myself so I just let it sit on standby all night.
Morning came, and the Moto is dead. I plug it into the wall charger I was just using to charge my v10 with (brand new cord, made for data transferring and charging that I used once before with the old battery), and head to class, hoping it'll charge. Guess what? It didn't charge. Well, it did a little. It went up from 0% to 3%, and sat there. Annoyed, I unplugged and replugged in the phone. It came up with the white battery charging screen, switched to the Nougat "N", vibrated, then went to a black battery charging thing. Once there, the battery icon went up two squares, the screen flashed, and the phone died and stopped charging, then repeated itself a few more times until it went silent.
I started to think maybe my brand new cord was screwing up, so I grabbed another one I had and plugged it into my desktop. I had read on another thread that sometimes you can force the phone to jumpstart charging by plugging in the phone and holding down power + volume down for upwards of two minutes. I tried this, and it charged enough that I could turn the phone on again, but it wouldn't charge enough to do much more. I left it plugged into my desktop for a few hours, not allowing the desktop to fall asleep, and yet the phone was still not rising above 3 or 4% despite the fact that it says that it is charging. Oh, and the phone was on the whole time if it was plugged in, but the moment I unplugged it (Like the one time it got over 5%), it immediately shuts down.
I know I'll probably just have to buy another new battery for the dumb thing, but I am just curious to see if there is anything I can do to fix this, just because I cannot currently afford to buy another new battery (and my friend, who this phone belongs to, is getting impatient on getting it back.)
Thanks for any help!
I have the same problem, charging topping out at 3% with a "new" battery.
Did you change the battery? Did it work?
Thanks for your feedback.
(FYI, this phone is running the stock lollipop firmware.)

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