Related
I think I just figured out how to fix it!!!!!!! I was tinkering around and got my red light brick to turn on!!!! I'm not sure exactly what fixed it so here's everything I did-
1. Removed the storage & sim cards.
2. Took off the backplate.
3. Removed the battery.
4. Bent these 2 pins up a little bit:
5. Put the battery in at an angle, so that the power leads were connected, but the metal shielding plate on the back of the battery was not touching:
6. Hit the power button (with the battery still "halfway" installed) Bam, green light of life.
Somebody please confirm this. Meanwhile I'll be copywriting this process so anyone who performs it owes me 10 bucks
So my replacement Tilt isn't working either, so they're overnighting me a third one. In the meantime, I haven't sent back my original (RLoDed) Tilt, so I thought I'd play around with some of your theories.
skuzz said:
Another thought I had. After the tilt goes into red brick death mode, has anyone tried plugging it into power, battery installed, and then holding down power+camera(all the way) and then pushing in the reset button on the bottom? This may trigger it to go into flash mode - although I kinda doubt it'll work. Worth a shot! Might be able to reflash it back to life! Holding down power and camera while it boots is how you manually force it to get in the Red/Green/Blue firmware flash mode. If it let us do that much when the device bricked we might have a snowball's chance in hell of getting them working. I didn't think of trying it before I returned mine tho. D'oh!
Click to expand...
Click to collapse
I didn't know what to try besides installing the battery and SIM card and trying to push down the power, camera, and stylus buttons (I knew I was doing it correctly, because I had to use this to return my second Tilt to factory specs). No response whatsoever! This thing is deader than a doornail. Except for the red LED, of course... that works REALLY well whenever it's plugged in.
sWuRv said:
I think I just figured out how to fix it!!!!!!! I was tinkering around and got my red light brick to turn on!!!! I'm not sure exactly what fixed it so here's everything I did-
1. Removed the storage & sim cards.
2. Took off the backplate.
3. Removed the battery.
4. Bent these 2 pins up a little bit:
5. Put the battery in at an angle, so that the power leads were connected, but the metal shielding plate on the back of the battery was not touching:
6. Hit the power button (with the battery still "halfway" installed) Bam, green light of life.
Somebody please confirm this. Meanwhile I'll be copywriting this process so anyone who performs it owes me 10 bucks
Click to expand...
Click to collapse
I appreciate your enthusiasm, but the only thing I can confirm is that this did NOT work on my RLoDed Tilt. Tried it several times in various ways. I think you just seriously lucked out!
As such, I'd also have to vote against stickying this... for now.
Best of luck, all... if not actually in fixing your RLoDed Tilts, then definitely in avoiding the $500 service fee if AT&T discovers we voided our warranties.
alright i will confirm this too....my phone was truely RLOD..... i did the same thing that these guys did just jammin the battery in and out and it "jump started the phone"
exact process used
Moto Razr charger
hold down power button
"bounce" battery on and off the contacts for the battery a good 100 times or so
green light apeared after the red light started to flicker a little bit..... tis as if you were giving the phone CPR or something
im not going to call this a fix all i know is that the phone was RLOD and now it is working....battery is at 54% right now and i will post back in a bit to see if it has risen at all....
no smell arising from device
running origional rom but have had other roms on there (alex's)
hard SPL still installed on device
SPB phone suite is the last software that was installed on the device
reg tweaks installed as well, the usual ones no sms, hsdpa enabled blah blah blah
that is about all i can provide....the unit was on the computer overnight charging....when i woke up it was RLOD....and i was sad....i did have the ATT store replace the battery for me as well dunno if that had anything to do with the issue...
in the time that it has taken me to write this the battery is now at 55% so it is charging.....on wall charger with MOTO razr charger
ok lets take a little closer look at what happened within the past little bit....
after gettin the device all up and running it was behaving very oddly.... it would go through multiple attempts to connect to the data network for various reasons....after showing that it was at 55% on the charger it went back down to 54%... i pulled it off the charger and took it into the other room to do something......within 10 min it was down to 46%....now having a data connection my blackberry connect should have a valid network connection....but it did not... not sure why...
the best that i can conclude is that it was trying to connect to so many things all at the same time that it exhausted its self that fast....
so the question is how many people out there that have RLOD are running the BB connect software on there devices and have made REG edits to the data connection time outs and the HSDPA mod availability
editing those settings together may confuse the device and make it think that it has to connect to too many things at one time....
just another thought process that i thought that i would throw out there...
here are some things on the my device that would use the DATA connection and automatically initiate the connection on the device rather than you opening a program forcing it to connect such as Internet explorer
GPS update
HTC home weather tab
SPB weather tab
Blackberry connect
SPB insight....RSS Reader
text messages going in and out....my phone sees quite a few of those
Edit/Delete Message
There have been a few other people who have now fixed their RLOD's. Confirmed it was done by messing about with the battery. If you have revived yours, please post your method in here so we can compare them and eventually pinpoint the fix. Thanks.
i had the same prob..took out the batterly wiped the four contact points on the phone (might of pushed them down or up) and put battery back in and worked..
I believe sWuRv was onto something. My Tilt had the RLOD today. I tried everything, even what he suggested above to no avail. So I called warranty and got my replacement on it's way, express shipping waved and all. So I decided to everything I could think of to try and get the thing back on so I might be able to back up my data again.
I started fooling with the battery, like sWuRv suggested but I moved it all around at 45 degrees or so pushing the power on button. I noticed while it was plugged to the USB with red light on that every now and then the red light would flash when I moved the battery so the contacts moved (while holding the battery at that 45 degrees). I started getting the light to go yellow but it would not stay. So I unplugged from the USB and kept trying it while pushing the power button. It eventually started and I was able to back up to my SD card. One thing I can tell you is that this process caused the phone to get hot and smell like electronics burning a little. There is definitely a power problem inside.
I have no idea how or why this worked but it did. I think I will still take the replacement even though I have to figure out how to swap my fancy invisible armor clear protector skin.
I'll try and update on whether this phone dies again or what until I get the new one.
rlod
I tried messing with the battery in a variety of ways for 30 minutes with no sucess. RLOD stayed solid.
RLOD
Holy shoot............After bouncing my battery up and down about 40 times my phone came to life!!!!!!!!!!!!!!!
Reseating the battery and/or sim/storage cards is hardly a revolutionary procedure. Its Cellphone 101.
you guys are LIFE SAVERS. I have been on this forum for about a month now and I finally found a reason to post. I haven't posted because I always find my answers. I just wanted to thank everyone, as I have been on the phone with Amazon.com (where i got my tilt), went into an AT&T store and was on the phone with HTC tech support ALL day trying to resolve my red light issue. Unbelievable that all I needed to do was give it some "battery CPR":
UGHHHH. Well i found reason to make post #2. The fix lasted less than 5 minutes.
this did not work for me
These stories remind me off all the bad batteries/no powerup of my Motorola Q and those of others. My mother is on her 4th Q and I know its the battery, but the store just swaps out the whole phone. I've seen batteries last as little at 2 weeks, especially if let run down to empty at any point.
My questions are, is this just a bad battery problem? Does anyone with RLoD have a spare battery to try? If these batteries fail in the shorted condition, will they over draw power from the phone and mess up the charging circuit?
Roto
"Not the Mama", OR, NOT THE BATTERY
rotohammer said:
These stories remind me off all the bad batteries/no powerup of my Motorola Q and those of others. My mother is on her 4th Q and I know its the battery, but the store just swaps out the whole phone. I've seen batteries last as little at 2 weeks, especially if let run down to empty at any point.
My questions are, is this just a bad battery problem? Does anyone with RLoD have a spare battery to try? If these batteries fail in the shorted condition, will they over draw power from the phone and mess up the charging circuit?
Roto
Click to expand...
Click to collapse
I certainly don't believe it's a bad battery problem. I had 2 spare batteries, fully charged with separate docking charger - none of the 3 batteries made any difference once I got the RLOD.
cushcalc said:
I certainly don't believe it's a bad battery problem. I had 2 spare batteries, fully charged with separate docking charger - none of the 3 batteries made any difference once I got the RLOD.
Click to expand...
Click to collapse
Very good, thanks for the insight!
I finished a call yesterday and then dropped my phone on to the pavement cos I was a bit drunk... Anyway this caused my phone to go from working fine (all be it with pants battery life) to just flashing the red light. Fixed it today. I tried the methods prescribed in this thread without success although I did not persevere for very long. I then put a spare battery in to the phonea and bingo the orange light comes on, phone boots up and it's now happilly charging. Note that I charged the old battery for several hours before trying the fix. Pity nobody seems to know what the problem actually is. I wish HTC would let us know....
sWuRv said:
There have been a few other people who have now fixed their RLOD's. Confirmed it was done by messing about with the battery. If you have revived yours, please post your method in here so we can compare them and eventually pinpoint the fix. Thanks.
Click to expand...
Click to collapse
I had a similar problem with my old iPAQ hw6515, and a Motorola V3. The contacts on the battery don't spring forward as well on an older phone as they do when it was new. I shimmed the battery. I did this by taking a business card and holding it against the opposite side of the battery from the contacts I traced the battery's profile and cut it out. I scotch taped my new shim to that side of the battery, then re-inserted it. This forces the battery up against the contacts better and in many times resolves inoperable phones, failure to charge, and spontaneous rebooting issues.
-Jay
My replacement tilt (first one had a bad USB connector) died Sunday.
Had it on the charger, looked down, red LED. Back of phone was pretty
warm. Pulled the battery, SIM, memory card, slammed the battery onto the
battery contacts rapidly 5-6 times, put the SIM, memory, battery back into
it, and it charged up. Did a hard reset. Battery was 100% charged, I turned
it completely OFF when I went to bed. Got up, battery was 0% drained!
Red LED again. Did the rapid thingy with the battery again, orange charge
light came on.
Called at&t warranty replacement. When I told her I had a red LED, she didn't
even ask me to do anything else. She just asked for the IMIE number and shipped me another one.
Maybe the 3rd one will be the charm LOL.......
I'm beginning to think that HTC doesn't stand for "high tech computes" but
"high tech CRAP"....
Maybe you guys got the margin of error productions? I know its really unlikely that you could get them again after a replacement but it is possible, and it maybe your computer. What do you think could be making this things go crazy? Overly protective anti-virus, I know, I know but it could do things secretly and screw around like mine does and wont let me into sites I have been on before on the same app no changes . . . Well I hope you luck.
ok I just tried everything you guys said, but it didn't work for me
so as some of you have stated it must be the battery, so what I did is put it between my hands for about 1 minute and put it in and it worked again!
really weird... must be the heat?
well hope that helps the research
Cheers
Jay
I've seen several threads about this in the past month on other websites with no solutions so it seems to be a common issue.
The problem I'm having is that after not using my gear for a few days it refuses to charge or turn on. Not even a flicker when the charger is attached. Tried two different cords. Pins are clean and lined up. Left it plugged in overnight several times. Anyone else having or had this issue? Thanks
I don't have an answer for the problem at hand but I would like to stay updated with this thread. I'm looking into getting one very soon.
53N7 FR0M M4 N073-3 V1A 7A9A7A7K
Had not heard of issue before. Did you try holding down power button for 10secs+?
Brendo said:
Had not heard of issue before. Did you try holding down power button for 10secs+?
Click to expand...
Click to collapse
Yes but since the unit is completely dead it has no effect
Here are some other threads where users are having the same issue:
http://forums.androidcentral.com/samsung-galaxy-gear-smartwatch/345647-gear-wont-power-charge.html
http://forums.androidcentral.com/sa...watch/348248-gear-watch-wont-charge-turn.html
http://forums.androidcentral.com/sa...watch/323132-galaxy-gear-will-not-charge.html
After trying a third cord for a Samsung blue tooth headset I finally got the gear to show it is charging and states 60% battery. Very strange. Tried turning it on and resetting it several times beforehand too so even though it had charge it was temporarily bricked. Hope this doesn't happen again
I had an similar experience the other day, the clock wouldn't start/charge or react to the power button. After i repeatedly tried to hold the powerbutton i finally rebooted. I suspect the gear was actually on, but that the system froze. Was about to do the surgery to remove the battery to check when it booted up
sent from my carrier pidgeon
I recently had this issue with one of my gear.this problem comes when you leave you watch on and battery drains and you don't charge for couple of weeks.I think it has something to do motherboard.only way to fix this is to replace battery which has juice in it.that's how I got mine working.I replaced the battery from my working watch and it started working and the dead battery I took out put in my other watch also started charging and working.this is a factory defect and Samsung should replace it free lifetime of watch instead of one year.
FIX
bladerealm124 said:
I've seen several threads about this in the past month on other websites with no solutions so it seems to be a common issue.
The problem I'm having is that after not using my gear for a few days it refuses to charge or turn on. Not even a flicker when the charger is attached. Tried two different cords. Pins are clean and lined up. Left it plugged in overnight several times. Anyone else having or had this issue? Thanks
Click to expand...
Click to collapse
I found that if you take the Galaxy Gear apart and disconnect the power from the motherboard then plug back in and put the gear back together has got them to turn back on almost every time just give it a charge for a few minutes. This will fix it as long as the issue was not due to rooting to trying to put a custom ROM on the Gear. There is a few videos on YouTube that can help you take it apart.
- I work for Samsung experience shop and i have run into this issue often and just about every time this has fixed it.
- sorry for late response hope your back in the business with the Gear.
I've had this issue with wall chargers and did some reading online. Someone suggested to plug it into a computer/laptop usb port.
I plugged it into the laptop and walked away and guess what? It's charging. I tried many different chargers varying in ratings but nothing worked
Try leaving it plugged into the pc for a good while. After two days of trying various chargers, my gear is back up and running
Had this issue as well. I tried a series of taps to the power button followed by a hold and it eventually turned on and has been working fine since.
tap - hold
tap tap - hold
tap tap tap - hold
eventually it will come on, i cant remember how many taps it was when it finally reset.
Hi had this issue also spent 3 hours trying to figure it out as had just got gear out of its box at very first plugging charger in a quick image appeared on screen then off after that nothing. Eventually being as carefully as possible while gear was in charging dock still plugged in i opened the lid not once did i move gear off contacts but did give sight wiggle then it came to life appears to me its a docking problem of some sort. of course I DON'T RECOMMEND opening lid while charging but thought id pass on what i figured out do at your own risk, I hope this helps others with this issue
Thanx
robfarley772 said:
I found that if you take the Galaxy Gear apart and disconnect the power from the motherboard then plug back in and put the gear back together has got them to turn back on almost every time just give it a charge for a few minutes. This will fix it as long as the issue was not due to rooting to trying to put a custom ROM on the Gear. There is a few videos on YouTube that can help you take it apart.
- I work for Samsung experience shop and i have run into this issue often and just about every time this has fixed it.
- sorry for late response hope your back in the business with the Gear.
Click to expand...
Click to collapse
I was suffering from this issue for days.. Finally made it.. Thank you buddy... Now working like charm!
Gear Watch Charging FIXED!
Thanks to this thread I am very happy!
Just bought a 2nd hand Gear Watch at auction. No idea about how they work and wondered why it wouldn't switch on or respond when charging. Just a black screen regardless of which charger or cable was connected. Read above about disconnecting the power from the motherboard so watched this youtube video on tear down ( won't let me post the full link but this is the video number... v=5WzGC0786U0 )
Luckily had a small 'star' toolset available. Pulled the watch apart... disconnected the power...reconnected the power...reassembled the watch... plugged into the charger and voila! Instantly showed up on the screen with an orange timer and then went black (held my breath) then came on with the battery symbol with 0% charge. Looking at it as I write...touched the screen and now has 10% charge (only been about 5 minutes).
Looking forward to playing with it when fully charged Thank you to the contributors to this thread. I thought I'd been ripped off...but now it seems I'm the one who has scored a working Gear Watch for £20 )))
mine started working on its own... strangely enough.
taking the advice from this thread, i looked into alternate ways to get my Galaxy Gear up and running. I tried cleaning the metal tabs that connect, tried opening the holster while it was plugged in, nothing. i didn't have a star kit to take it apart, so i left it on the charger while i could go find one. thing is, i completely forgot about it, since i've got the Gear 2 for my S5. i was cleaning around my desk and bumped into the gear which fell over and showed that it was at 100% charged capacity. beforehand, it was completely dead, despite the fact that i left it on the charger for a solid 24 hours and no response. maybe it just needed a little more time on there, who knows. but i powered it on, and it's fully functioning. the only drawback is that it needs a factory reset since it was without power for so long. i could connect it as an accessory to my S5, but i couldn't use it in the place of my Gear 2 as it's been rooted/running a _null ROM, and the Gear Manager software has been updated a few times. i'm going to factory reset it and pair it with my Note 3, and see if _null has an updated version of his ROM out there. but i figured i'd let someone know my experience in case it might help in some way.
Fixed it !
terryzzz said:
Thanks to this thread I am very happy!
Just bought a 2nd hand Gear Watch at auction. No idea about how they work and wondered why it wouldn't switch on or respond when charging. Just a black screen regardless of which charger or cable was connected. Read above about disconnecting the power from the motherboard so watched this youtube video on tear down ( won't let me post the full link but this is the video number... v=5WzGC0786U0 )
Luckily had a small 'star' toolset available. Pulled the watch apart... disconnected the power...reconnected the power...reassembled the watch... plugged into the charger and voila! Instantly showed up on the screen with an orange timer and then went black (held my breath) then came on with the battery symbol with 0% charge. Looking at it as I write...touched the screen and now has 10% charge (only been about 5 minutes).
Looking forward to playing with it when fully charged Thank you to the contributors to this thread. I thought I'd been ripped off...but now it seems I'm the one who has scored a working Gear Watch for £20 )))
Click to expand...
Click to collapse
Just to share my experience, I left my gear about 2 months discharged, today I tried to charge it and nothing. I tried everything, clean, connect, disconnect etc, so, I pulled the watch apart and disconnected the power etc and everything is working fine now, charging as usual.
Here's what worked for me
I read on another site to try a piece of paper folded and put next to the on button so when the charging cradle is snapped closed it pushes it down. I just tried it and after many days of a dead gear watch....ta da! Success. Now it's on and charging. Take the paper out once it starts to reboot otherwise it will just cycle over and over. Hope this helps someone else. It's tricky to fit just right...i folded a tiny piece of post it note ...good luck. Penelope
ph00ny said:
I've had this issue with wall chargers and did some reading online. Someone suggested to plug it into a computer/laptop usb port.
I plugged it into the laptop and walked away and guess what? It's charging. I tried many different chargers varying in ratings but nothing worked
Try leaving it plugged into the pc for a good while. After two days of trying various chargers, my gear is back up and running
Click to expand...
Click to collapse
I had the same problem: the gear is dead and not charging with a wall charger after leaving the gear for more than 1 month unused. I followed ph00ny's advice and tried to charge it via usb and it immediately started to charge. So before taking it apart I suggest try it out with usb charger.
Cheers
Stopped my gear update by shutting off my phone and now gear wont power on
I have been trying everything to get it to turn on.... (holding down the power button, tap and hold, charging with USB) nothing is working. Don't have a star driver to open it up, but may have to invest in one.
Anyone have the same issue? This is driving me crazy!
Galaxy gear charging
itisagoodname said:
Had this issue as well. I tried a series of taps to the power button followed by a hold and it eventually turned on and has been working fine since.
tap - hold
tap tap - hold
tap tap tap - hold
eventually it will come on, i cant remember how many taps it was when it finally reset.
Click to expand...
Click to collapse
Bingooooooo, It's paradoxal All you have to do when the battery is left drained for a couple of days is to start charging on a Laptop or a desktop with a s4 usb cord for about 10 mn then you continue charge if you like with à wall charger
Regards
tarhounir said:
Bingooooooo, It's paradoxal All you have to do when the battery is left drained for a couple of days is to start charging on a Laptop or a desktop with a s4 usb cord for about 10 mn then you continue charge if you like with à wall charger
Regards
Click to expand...
Click to collapse
Oddly enough this is nothing but the truth. Funny enough. I lost my charger dock thingamajig recently and not one hour ago i started making my own out of a 2x4, and a few bits laying around. Was sad to see gear wouldnt charge or boot. tried different chargers and nothing. I read everything and saw this and didnt think to try as im only running two wires to charge my gear, as those with homemade chargers know. Plugged it into a laptop and boom. charging... please someone explain to me the theory behind this. and dont say the current as i even tried 500ma and 250ma chargers to no avail. how does a pc usb magically do it without data lines connected.... so confused..
Hi everyone, hopefully someone can help me out here. Yesterday I noticed that after being fully charged my battery went down to 20% in one day. My battery usually lasts around 4-5 days even after 2.0.1. I figured it was a bug so I updated the firmware to 2.0.2 and tried to charge it. I then noticed that my pebble was hot and it was not charging even though the icon was there. After attempts to factory reset a few times, then troubles with reconnecting and reinstalling the pebble app I finally ran across someone on the Pebble forums that said his watch would not charge unless it was fully drained. So, I let the watch die and while it being off I plugged it overnight. I woke up and it did actually charge, after which I had a hard time reconnecting but eventually it worked. However, it does not seem like the problem is fixed so whenever I have to charge it again I will have the same issue.
Just some info for troubleshooting I suppose, I use a N5 with the latest pebble app and pebble fw 2.0.2. I tried charging with multiple outlets as well as two external batteries. I noticed that with the external batteries they don't even light up because it's not drawing any power from them. The charging icon does show up however theres no animation of the battery filling up. It reminds me of a laptop charger that is connected but not charging. I thought maybe something was wrong with the cable but since it did seem to charge after it died that's probably not the case. Anyway, thanks for reading and I really hope someone can give me a good suggestion.
I would contact Pebble for a warranty issue.
Hello,
Regarding "External batteries even don't light up" issue - this is absolutely normal condition. Pebble uses very small current when it charges. Just compare its 130mAh battery with regular cellphone's 1000+mAh battery, and note comparable charging time (several hours). So if the phone uses about 500 or more mA for charging, Pebble uses just somewhere around 50mA, which gets unnoticed by many external batteries.
Did you try to charge your Pebble from computer's USB port?
And yes, if nothing helps, I would also recommend contacting Pebble. Consider that it usually takes large amounts of time to wait an answer from them.
Hi,
Two days ago, I got my first Samsung Gear Live. Ordered it directly from Google Play. When I wanted to start it by holding the button down a few seconds, it didn't react. I tried to charge it, but nothing seemed to happen: Nothing on the display, and the charger didn't get warm either, even after hours of charging (I tried multiple ones, and directly connecting it to USB on my PC). I thought that I was just out of luck and so I sent it back and got a replacement. Today, the replaced Gear Live arrived, and I have exactly the same problem. Not turning on, not charging, nothing. To find out if it was actually charging, I plugged it up to my lab power supply and found it drew ~330mA for a second, then stopped drawing anything at all. Sometimes it would decide to draw something again after 10 or 20 seconds, and sometimes it does so when I hit/hold the power button, but it will always stop shortly afterwards, and nothing else seems to happen.
Now, I have already called the support, and will hopefully get a third replacement soon. Just wanted to post this here to ask if anybody has experienced something like that. I can't believe I got two totally dead ones in a row. I'm still thinking I might have done something wrong, but... I mean, it's a smartwatch with a single button and a charging clip, what could possibly go wrong?
I feel for you, I got a dead on arrival and had it shipped to New Zealand at my own expense and back again, worth it for android wear though.
I'm living the same! I just got the second and the watch won't charge or turn on!
---------- Post added at 11:41 AM ---------- Previous post was at 10:49 AM ----------
I think I begin to understand. Watches in stock inventories are discharged and can not take their loads!
Just got my THIRD watch, and surprise: Doesn't work either. Exactly the same problem. Won't turn on, won't charge. This time I will try to let it charge over night, maybe the battery decides to randomly start loading after hours, for whatever reason. I don't have much hope though.
Otherwise, I'll send it in and get my money back. I suppose I'll have to look out for other smartwatch models that I like then. It's just a shame, because I really like the design of the Gear Live.
Same here. I have 2 pcs of Gear Live and both aren't working
Same problem here. I just received my third Gear Live from Google play. Doesn't work...
Charged it overnight, still nothing, so I'll send it back again.
Just got my THIRD watch too, and guess what?: Doesn't work either. Exactly the same problem. Won't turn on, won't charge. so I ask to the support of google play to find a solution!
My 3rd is DOA. My first 2 worked though.
Here is what NOT to do with a smart watch that I can do with my citizen echo drive (took 3 years to break that but covered under the 5 year warranty).
Go shooting with it. I think I blew out the microphone because it stopped responding to voice commands.
Run a saws all. We have been building a deck and after a weekend of cutting wood, it stopped counting my steps.
I hope watch # 4 is good! I promise to be more gentle with it
I'm waiting on my third RMA from Google. The other two were dead on arrival also. If the third one is DOA too, I may just ask for a refund or possibly getting the Asus Zen watch instead.
My 4th is DOA. I'm trying to decide if I just want a refund or if I should try the ifixit route.
Same here: 2 consecutive DOAs
I had a watch with a broken charging clip and got a replacement. Guess what: DOA! So I send it back and got a second replacemente: Again DOA. So I was offered a refund.
It's irritating how many DOAs the have. Maybe the lion bats in the watches discharge to death and cannot be revived.
Hey My 4th is DOA again \o/ L'ets try a other one !
Got my second replacement to Germany via Google Play. Both of them DOA. I'm nearly sure, that the third Watch also would be DOA. Maybe I'm gonna make a uncut Movie like makakiel from the unboxing of the third replacement ...
I got my Gear Live from Google Japan and it worked OK for about 3 months. I usually turn it off in the evening and give it an overnight charge. Then a couple of weeks ago, it would not power up in the morning. I change to another charging station and after several hours, it was still dead. So, I RMA to Japan and got a replacement; my heart dropped when it was DOA. Am now arranging for a second RMA and if this again arrives DOA, then I will ask for a refund (but not sure whether this is easy enough to obtain in Japan).
I think Samsung has a big problem in their hands. Judging from what I have read, this power-up failure problem seems widespread. Is Google/Samsung doing anything about this?
I send the vidéo to google! and they don't really care ! ....
makakiel said:
I send the vidéo to google! and they don't really care ! ....
Click to expand...
Click to collapse
I sent my DOA Gear Live back to Google PlayStore Japan for a (yet another!) RMA replacement, but has been informed that they are out-of-stock and I have to wait for replenishments to arrive. I guess the Samsung Gear Live is at the end of its production cycle - a short one indeed!
same here, possible solution
Alemarius Nexus said:
Hi,
Two days ago, I got my first Samsung Gear Live. Ordered it directly from Google Play. When I wanted to start it by holding the button down a few seconds, it didn't react. I tried to charge it, but nothing seemed to happen: Nothing on the display, and the charger didn't get warm either, even after hours of charging (I tried multiple ones, and directly connecting it to USB on my PC). I thought that I was just out of luck and so I sent it back and got a replacement. Today, the replaced Gear Live arrived, and I have exactly the same problem. Not turning on, not charging, nothing. To find out if it was actually charging, I plugged it up to my lab power supply and found it drew ~330mA for a second, then stopped drawing anything at all. Sometimes it would decide to draw something again after 10 or 20 seconds, and sometimes it does so when I hit/hold the power button, but it will always stop shortly afterwards, and nothing else seems to happen.
Now, I have already called the support, and will hopefully get a third replacement soon. Just wanted to post this here to ask if anybody has experienced something like that. I can't believe I got two totally dead ones in a row. I'm still thinking I might have done something wrong, but... I mean, it's a smartwatch with a single button and a charging clip, what could possibly go wrong?
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I plugged in the watch for a few minutes, then pressed the button. It will show the battery and that it was charging and then it would go away. It looks like it was way too drained. I would unplug and plug it back in and I will do the same and then it would turn off again. Eventually I just left it for a longer time and when I press the button multiple times it loaded. I was able to do the setup and then it went from 40 percent to life 3%.knowing that it have worked it before this time I let it charge for a few hours. when I got home I turned it on and it worked. The first day it only last me 10 hours. I read lithium batteries reach their full potential after two to three charges. are you at least getting the battery icon or charging icon on the screen?. basically plug in for a few minutes like around 3 minutes and then press the button a few times and see if anything shows up so at least you know it's not totally dead
This isn't really a question, so much as just something that happened to me over the weekend. Take it for what it's worth I guess.
When I purchased my Edge, I also picked up a Verizon branded wireless charger, and Fast Car Charger, with some other stuff. The car charger didn't look exactly "new" when I opened it up, and sure enough only worked for about a week. Since I'm a half hour in the wrong directions to a corporate store, I just reverted back to my old normal car charger in the meantime. Everything else worked as expected, though the phone would get a little warmer if I was tethering and on the wireless charger. But nothing I would call unexpected.
Saturday, I managed to go past a corp store, and went in and had the charger exchanged. This one was definitely new, and a coiled one instead of a straight wire. Whatever, I prefer that anyway. Plugged it in, red light, good. Got home, and was on skype and saw my battery getting down to the 30%ish area, so I reached for my trusty Samsung charger and plugged it in. And whereas the Fast Charging would show up in the dropdown, this time it didn't. Just Charging, and 4 hours to full. Um... weird. I cranked the brightness down and turned on powersaving, and it still was dropping very steadily, which never happened before. I tried another cable, same result. "Normal" charging, but not able to keep up if the phone was actually in use. Tried another wall adapter, with combinations of either cable, same. Wireless WOULD keep up, barely, and the phone would get ridiculously hot after a few minutes. Plugged that new car charger in, red light charging, no Fast Charge though.
Tried a soft reboot, tried turning it off and let it charge all the way, nothing. So when I resigned myself to needing to try a factory reset on it, I plugged it into the computer to try to save off pictures. No go, computer won't recognize the phone, in any of the half dozen USB ports, and no matter what cable. The phone doesn't recognize a connection there either for transfer, no notification, just a trickle charge.
Ultimately, called into tech support, 56 minutes of basically rehashing everything I had done to ensure that I didn't miss any steps. I understand the need to go through the checklist but man, at the end of the list, don't try fishing online for other "options". I could tell, too, because they were reading word for word the same sites I had just spent an hour looking through. "Let's see... phone will charge faster with the phone powered off"... Really, Sherlock? Doesn't change the fact that it's not behaving normally. So they ordered up for a replacement device, which I'm awaiting confirmation of. And I have a feeling my lunch break will be calling back to verify, because this was at 8 O'clock last night, and here it is 2:30 in the afternoon and I have yet to get any information on the replacement. (EDIT: Sure enough 3 minutes after hitting post, I get the txt with the tracking number. Go figure.)
I'll also be sending the car charger to a friend of mine who works the corp store I got the phone at, sometime, so he can plug it into THEIR phones and test it. If it is in fact a problem with that charger that fried something in mine, I'm not about to plug it into another one of mine first. I've been very lucky with phones over the years, but it never changes the frustration when it DOES happen.
Same
I had a similar issue with my S6 Edge this past weekend. I tredi charging it with 2 different fast chargers and three other cables. It said charging and I would walk out of the room and within minutes, it was no longer charging.
My wife's edge charged just fine.
I called VZ and we walked through all the typical stuff. Finally, we did a "wipe cache" option on the boot screen (Hold Power and Home button Reset)
It worked.
Rep said there must have been some corrupted file that was screwing me up. I had just downloaded a game about an hour earlier from the app store. I deleted that for good measure. (though in fairness, no idea if that is what caused it-- but seems logical given that is the only change made since last charge)
Hmm odd. Usually charging issues are hardware related and I don't believe I've heard of a software action fixing it. Good for you though.
Very strange, I had the very same issue last night and today. Since I ordered mine online it was a bigger hassle especially considering the gold platinum variant is out of stock everywhere. they're sending me a new one and then I'll return this one does this week.
Wow I thought I was the only one with this issue. I also picked up a Verizon branded fast charger and now I can't even charge my phone with it since it'd just slow charge and whereas with the original charger would tell me normal charging but give me a time estimate of 2 hours from 70 percent.
Yeah, the replacement phone works fine, including with the fast car charger. Now it's been just shy of one month since getting the replacement phone, and I had the original about a month, so guess we'll see if it lasts, but I'm pretty confident it was a rare phone issue instead, and keeping my fingers crossed that this one continues going fine.
CharlzO_2000 said:
This isn't really a question, so much as just something that happened to me over the weekend. Take it for what it's worth I guess.
When I purchased my Edge, I also picked up a Verizon branded wireless charger, and Fast Car Charger, with some other stuff. The car charger didn't look exactly "new" when I opened it up, and sure enough only worked for about a week. Since I'm a half hour in the wrong directions to a corporate store, I just reverted back to my old normal car charger in the meantime. Everything else worked as expected, though the phone would get a little warmer if I was tethering and on the wireless charger. But nothing I would call unexpected.
Saturday, I managed to go past a corp store, and went in and had the charger exchanged. This one was definitely new, and a coiled one instead of a straight wire. Whatever, I prefer that anyway. Plugged it in, red light, good. Got home, and was on skype and saw my battery getting down to the 30%ish area, so I reached for my trusty Samsung charger and plugged it in. And whereas the Fast Charging would show up in the dropdown, this time it didn't. Just Charging, and 4 hours to full. Um... weird. I cranked the brightness down and turned on powersaving, and it still was dropping very steadily, which never happened before. I tried another cable, same result. "Normal" charging, but not able to keep up if the phone was actually in use. Tried another wall adapter, with combinations of either cable, same. Wireless WOULD keep up, barely, and the phone would get ridiculously hot after a few minutes. Plugged that new car charger in, red light charging, no Fast Charge though.
Tried a soft reboot, tried turning it off and let it charge all the way, nothing. So when I resigned myself to needing to try a factory reset on it, I plugged it into the computer to try to save off pictures. No go, computer won't recognize the phone, in any of the half dozen USB ports, and no matter what cable. The phone doesn't recognize a connection there either for transfer, no notification, just a trickle charge.
Ultimately, called into tech support, 56 minutes of basically rehashing everything I had done to ensure that I didn't miss any steps. I understand the need to go through the checklist but man, at the end of the list, don't try fishing online for other "options". I could tell, too, because they were reading word for word the same sites I had just spent an hour looking through. "Let's see... phone will charge faster with the phone powered off"... Really, Sherlock? Doesn't change the fact that it's not behaving normally. So they ordered up for a replacement device, which I'm awaiting confirmation of. And I have a feeling my lunch break will be calling back to verify, because this was at 8 O'clock last night, and here it is 2:30 in the afternoon and I have yet to get any information on the replacement. (EDIT: Sure enough 3 minutes after hitting post, I get the txt with the tracking number. Go figure.)
I'll also be sending the car charger to a friend of mine who works the corp store I got the phone at, sometime, so he can plug it into THEIR phones and test it. If it is in fact a problem with that charger that fried something in mine, I'm not about to plug it into another one of mine first. I've been very lucky with phones over the years, but it never changes the frustration when it DOES happen.
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I've sent my phone to Samsung and they fixed the problem changing the charging port, the battery and the fast charger.
Original Problem:
POWER - CHARGING ISSUES - PHONE BEEPS W/O BEING CONNECTED
Problem found:
IF/CHARGING PORT - FWT - INTERNAL BATTERY FAILURE - SIDE KEY FAILURE
Solution:
REPLACED COMPONENT
If you have any additional questions, please call us at 1-800-SAMSUNG