I'll be on a call and the other person will suddenly be unable to hear me. This happens with stock and Pure Nexus (running on both elemental and shamu). It doesn't happen regularly. It hasn't happened in weeks, but yesterday it happened twice on one phone call and once on another. I can fix it during the call if I mute and unmute the phone on the display. When the phone mutes itself, the display control doesn't show that mute is active, only I after I press it and "activate" it.
I used to think it might have been my face pressing against the screen, but that can't be it as the screen is off while I'm talking. In order to fix it during a call, I have to turn the screen on first. Has anyone else had this problem?
I had this problem and found call screen lock in the play store (which solved it). It turned out I was somehow tapping mute with my face while on the phone after not tripping the proximity sensor...
It only happened rarely, but you can tell if you might be doing this if your screen occasionally wakes up while on the call without being pulled away from your face (the proximity sensor thinks it is not close to you face intermittently).
Related
Hi all.
I was wondering what the sensor is for.
Shouldn't it prevent the screen to turn off during phone calls ? If this is the case, mine is defective.
Thanks for the help
It should, do you have any problems when the display is on while you talk? Stuff like randomnly calling other people, turn on mute, hang calls, etc. If this happens then it's obviously defective and you should ask for a replacement
It should turn off the screen when you place your phone to your ear to prevent accidental phone call disconnect if you press end call touch button.
I.e., iPhone4 out of the box when was released was notorious to proximity sensor issues, it was a software bug on behalf of Apple.
I've noticed mine isn't as sensitive as my hd2, but then again, I haven't hung up on anybody yet either....
Hi all,
I've come across a couple of problems with the phone that I've put down to manufacturing, but I'm not really seeing anyone else complain about them. I'd just like to see if anyone else is experiencing these issues or if I should have my phone replaced under warranty.
Issue 1: Microphone.
During a call, people can hear me clearly, but if I switch to speakerphone (or use an app like Skype or Viber, which usesspeakerphone for video calls), they have trouble hearing me. I know there is an issue where the mic stops working for some people, but mine is still working...only I sound very faint to the other person. If I bring my face right up to the phone and speak, they can hear me somewhat clearly, but it defeats the purpose holding it to my face when I'm in a video call.
Issue 2: Screen touches during a call.
I've noticed that when in a regular call, the screen turns off when I bring the phone to my face, and turns back on as I pull the phone away, which is fine. The problem is though, that while the screen is off and pressed to my ear, shortly after the light of the screen turns back on and it seems I've been pressing things with my ear, e.g. pulled down the notification shade, opened an app on my home screen or opened my app drawer, etc. Is anyone else noticing the screen turning back on mid-call? Or does anyone know if the screen still responds to touches even though the backlighting is off? Or is this an iPhone 4-esque situation where I'm "holding it wrong"?
Thanks guys
I take it the lack of responses means that no one else is experiencing the issue and that I should swap it under Warranty :/
ronnie301184 said:
I take it the lack of responses means that no one else is experiencing the issue and that I should swap it under Warranty :/
Click to expand...
Click to collapse
nope. my speakerphone works great, everyone hears me very clearly. and during calls, when my screen goes off, the screen is actually off and my ear doesnt register touches. and yea, id rma it.
ronnie301184 said:
Hi all,
I've come across a couple of problems with the phone that I've put down to manufacturing, but I'm not really seeing anyone else complain about them. I'd just like to see if anyone else is experiencing these issues or if I should have my phone replaced under warranty.
Issue 1: Microphone.
During a call, people can hear me clearly, but if I switch to speakerphone (or use an app like Skype or Viber, which usesspeakerphone for video calls), they have trouble hearing me. I know there is an issue where the mic stops working for some people, but mine is still working...only I sound very faint to the other person. If I bring my face right up to the phone and speak, they can hear me somewhat clearly, but it defeats the purpose holding it to my face when I'm in a video call.
Issue 2: Screen touches during a call.
I've noticed that when in a regular call, the screen turns off when I bring the phone to my face, and turns back on as I pull the phone away, which is fine. The problem is though, that while the screen is off and pressed to my ear, shortly after the light of the screen turns back on and it seems I've been pressing things with my ear, e.g. pulled down the notification shade, opened an app on my home screen or opened my app drawer, etc. Is anyone else noticing the screen turning back on mid-call? Or does anyone know if the screen still responds to touches even though the backlighting is off? Or is this an iPhone 4-esque situation where I'm "holding it wrong"?
Thanks guys
Click to expand...
Click to collapse
Never faced any of such issues with my nexus. You should go for a replacement
Hi,
It seems like my proximity sensor just randomly switches off during a call and I touch buttons with my face. I don't exactly know what's happening though, my phone is in the same exact position always when I talk. Sometimes it goes mute, sometimes it goes on speakers, sometimes both.. etc.
Any tips?
Thanks
I could swear their used to be a setting in the phone app to automatically turn off the screen during calls. I can't find it in the version with this device, and although the proximity sensor works when I'm holding it to my ear during a call, when it's in my pocket the screen stays on, (or if receiving a call/connecting while driving it turns on), leading to the mute, bluetooth, or end call buttons being randomly pressed during calls and causing issues. Am I just not finding the setting, or is it gone, or is there some other way to shut off the screen automatically when a call is connected? ( I know, don't leave the phone in my pocket by driving, but looking for something a little more functional here). Thanks!
Hello,
Just wondering if you guys have the same problem.
Phone is updated on 12.5.8.
Just bought for my wife last week
The app we are having trouble with is Viber during Video Calls. Whenever she video calls someone, while it is ringing, the screen turns OFF. Nothing happens even if she double taps the screen or presses the power button. After a few rings and presses on the power button, the screen will turn ON and everything seems back to normal.
I tried video calling via FB messenger and I am not encountering the same issue.
I tried to test the proximity sensor using Viber call and phone call and it is responding well but not 100%. Sometimes when I put in on my ears, the screen doesn't turn OFF. Most of the time, it does.
I also tested via the CIT (Secret Menu in the About Phone>Kernel Version), the result was mixed. If I just put my hand over the sensor, it does not turn to 0.0. It only goes to 0.0 if I put the phone down facing the table and then goes back to 5.0 when I pick it up.
I tried clearing cache, data, uninstalled, reboot then installed viber but the issue still exist.
Here is a video link of the issue I am talking about
VID_20211002_222722 - COMPRESSED.mp4
tinyurl.com
Do any of you face the same issue? TIA!