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I'm getting some sort of buzzing from my phone, whenever I press a navigation button, or press any on screen button/action. I first noticed this when I was setting up my phone and deselecting which apps to install from a previous backup. Every time I would untick a box, it would make a sound for about 2 seconds. The best way to describe the sound, is like the ticking/buzzing sound a hard disk drive makes, only much quieter.
This seems to happen only when I take an action (IE pressing the home button, pressing on an app to open, ticking a check box, etc.)
This seems to only be noticeable in a quiet room, and regardless of the phone being on mute or not.
Obviously there is no disk drive in the phone, so my only guess would be some sort of interference, or static coming from the top earpiece. I'm leaning towards a blown speaker, because when I play music, I can hear a very faint buzzing/popping sound coming from the top earpiece.
Anyone else able to duplicate this?
Bales75 said:
I'm getting some sort of buzzing from my phone, whenever I press a navigation button, or press any on screen button/action. I first noticed this when I was setting up my phone and deselecting which apps to install from a previous backup. Every time I would untick a box, it would make a sound for about 2 seconds. The best way to describe the sound, is like the ticking/buzzing sound a hard disk drive makes, only much quieter.
This seems to happen only when I take an action (IE pressing the home button, pressing on an app to open, ticking a check box, etc.)
This seems to only be noticeable in a quiet room, and regardless of the phone being on mute or not.
Obviously there is no disk drive in the phone, so my only guess would be some sort of interference, or static coming from the top earpiece. I'm leaning towards a blown speaker, because when I play music, I can hear a very faint buzzing/popping sound coming from the top earpiece.
Anyone else able to duplicate this?
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You may have a defective device. Where did you purchase it?
stevemw said:
You may have a defective device. Where did you purchase it?
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Play Store. Just picked it up yesterday from UPS. That's what I'm thinking as well. Do you know how the RMA process is like with the GPS?
they'll replace your phone for free. what they do is they Charge you another $649 (as a temporary hold on your credit card), while they send you a replacement unit. WHEN you send them the defective one back, they cxl the $649 hold on your credit card.
Bales75 said:
Play Store. Just picked it up yesterday from UPS. That's what I'm thinking as well. Do you know how the RMA process is like with the GPS
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The RMA instructions can be found here: https://support.google.com/googleplay/answer/2411741?hl=en&ref_topic=3244667
I've read good things but have no experience for any device I've purchased. Because of the stocking issues (worse than the N4 and N5 at their launches combined), I don't know how soon you can expect a replacement. (Way to shine, Moto!)
Have you all considered that the sound you are hearing is the feedback sounds from preforming actions?
To access (which they are all on by default) and turn them off go into Settings>Sound & Notification>Other Sounds
Before doing anything, be sure that these are not the sounds you are talking about. Last thing you want to do is RMA something that is not broke.
Dr Faustus said:
Have you all considered that the sound you are hearing is the feedback sounds from preforming actions?
To access (which they are all on by default) and turn them off go into Settings>Sound & Notification>Other Sounds
Before doing anything, be sure that these are not the sounds you are talking about. Last thing you want to do is RMA something that is not broke.
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I did this too, I checked and the sound i get is "expected" slightly different if you enable and test agains the nexus 5 in lollipop but its is quite similar in sound. Its more of a popping sound for the lock screen and a bop sound for touching the screen.
rahul0705 said:
I did this too, I checked and the sound i get is "expected" slightly different if you enable and test agains the nexus 5 in lollipop but its is quite similar in sound. Its more of a popping sound for the lock screen and a bop sound for touching the screen.
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I have the same thing happen. Don't think it's a defect. I've noticed it when I'm using speakphone to make a call then the pop comes when I hang up. I think it's the touch sound....
rpolito73 said:
I have the same thing happen. Don't think it's a defect. I've noticed it when I'm using speakphone to make a call then the pop comes when I hang up. I think it's the touch sound....
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You can disable it in
Settings -> Sounds & Notifications -> Other Sounds -> Touch Sounds
-> Lock Sounds (I don't like how it sounds)
rahul0705 said:
You can disable it in
Settings -> Sounds & Notifications -> Other Sounds -> Touch Sounds
-> Lock Sounds (I don't like how it sounds)
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I liked the sound on my nexus 5 but don't like it on the 6. I am not sure if it is just more clear now or what but I turned them off.
I just noticed this as well. I had Kritika (game) running on my phone, media volume at 0. I set it down on my desk to do something else and that's when I heard a faint static-y, hissing/crackling noise. It was coming from the top speaker. I held the phone up to my ear to be sure. I switched into Kik and the sound went away. I closed Kritika and opened up Slingshot Braves (another game, media volume still at 0) and there was a consistent white noise coming from the top speaker. Same thing happened when I tried it with SoundCloud and Play Music. It wasn't erratic like it was when Kritika was open, but there was definitely something there.
Seems to me like something is wrong with the media volume control.
EDIT: I've started a thread on the Google forums. Feel free to chime in.
https://productforums.google.com/forum/#!category-topic/nexus/other-discussions/nexus-6/IwOrn3Fj8U0
You're not alone.
I'm experiencing this issue as well. There's also a subreddit post and another post here on XDA about it... I'm wondering if it's a defect or if it's normal.
Happens in top speaker for me as well. I notice it particularly well with the second half of the ringtone/notification sound, "Ganymede." Should we ask for a replacement?
Nexus 6 Volume/Speaker Bug
Same here. I am using the ATT Nexus 6 and have also noticed that the volume drops drastically when receiving a phone call. Also, it is difficult to hear the person on the other end even with the volume all the way up. The volume issue also applies when the phone is on "speaker" mode. It is still hard to hear. This may be a Lollipop issue.
I don't want to double post but I can confirm after receiving a replacement device that my original device did have a speaker defect. More info in my other post @ http://forum.xda-developers.com/showthread.php?p=57118790#post57118790
I have the crackle too
fryingpan0613 said:
I have the crackle too
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=[ get it replaced!
Does anyone else have a slight crackle noticeable at high volume while playing songs or loud noises? Its a slight crackle and you can tell the sound is not as pure as it should be. Put a song on YouTube full blast and see if you can notice any little crackle, you might notice sound is not butter smooth....
I have a crackle on the bottom speaker with the stock ringtone. i posted about it on here, but noone responded
I have the same issue with the volume is all the way up. But if I lower the volume a little it's good. This phone is crazy loud
a software update can fix that.........
mr pnut said:
a software update can fix that.........
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If it does it will just limit the max volume.
Yea it sounds like a software blip actually. The sound isnt like a rattle from an unseated or blown speaker its strange. I wonder why no one else hasnt brought this up...
I had issues the first day but none recently... Maybe they just need to break in
Yea if i blownin the top speaker while its playing it crackles loke crazy. Not that you shoukd do that. I did very lightly. The bottom speaker does not. Might have to rma.
Happens in top speaker for me as well. I notice it particularly well with the second half of the ringtone/notification sound, "Ganymede." Should we ask for a replacement?
shadrage said:
Happens in top speaker for me as well. I notice it particularly well with the second half of the ringtone/notification sound, "Ganymede." Should we ask for a replacement?
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I'm not sure.. I wish I had another nexus to compare it too... Since we have a month ill wait until I can somehow get to test another. Ill post back.
NightSkyCode said:
I'm not sure.. I wish I had another nexus to compare it too... Since we have a month ill wait until I can somehow get to test another. Ill post back.
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This has to be an audio bug. I have also noticed it on my ATT Model. I have also noticed that the ringer volume drops dramatically when receiving calls. It is also hard to hear the person on the other unless the phone is held close to the ear.
Been having the same issue. It seems to mainly happen at the beginning of some notification sounds, almost like it has trouble initializing the sound on command.
I noticed this when I was playing a game, after muting all sounds, it sounds like the speaker is still active and produces noise. Its more of a hum than a crackle, for me at least. I I'm pretty sure its a software issue and not a hardware.
jazzstatic2 said:
This has to be an audio bug. I have also noticed it on my ATT Model. I have also noticed that the ringer volume drops dramatically when receiving calls. It is also hard to hear the person on the other unless the phone is held close to the ear.
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With regards to the popping/crackling/buzzing that I posted earlier in this thread (I think on the last page to be exact; also this may be different from what you're describing), I have confirmed via a replacement device that I just received today that it was a hardware defect, NOT a software defect. There is no popping/crackling/buzzing or anything like that with the new one, and I even held them side by side and did a comparison for another person just to make sure I'm not crazy haha (though it was pretty apparent when the new one didn't exhibit the problem I was hearing with the first one). On a side note, the screen on the new one looks like it has better whites (I didn't have a problem with the other screen, and it looked just fine to me, but side by side you can see a difference and I guess I got a two for one on this by doing the exchange!)
And finally, I didn't have to update the replacement out of the box like I did the first phone, which means they're now shipping phones that already have the latest update applied to them. Just thought I'd check back to let you all know that if you do have this issue, you SHOULD RMA/exchange it for a new one, because it is NOT a software glitch if you have the same issues that I described previously.
Hope this helps =]
shadrage said:
With regards to the popping/crackling/buzzing that I posted earlier in this thread (I think on the last page to be exact; also this may be different from what you're describing), I have confirmed via a replacement device that I just received today that it was a hardware defect, NOT a software defect. There is no popping/crackling/buzzing or anything like that with the new one, and I even held them side by side and did a comparison for another person just to make sure I'm not crazy haha (though it was pretty apparent when the new one didn't exhibit the problem I was hearing with the first one). On a side note, the screen on the new one looks like it has better whites (I didn't have a problem with the other screen, and it looked just fine to me, but side by side you can see a difference and I guess I got a two for one on this by doing the exchange!)
And finally, I didn't have to update the replacement out of the box like I did the first phone, which means they're now shipping phones that already have the latest update applied to them. Just thought I'd check back to let you all know that if you do have this issue, you SHOULD RMA/exchange it for a new one, because it is NOT a software glitch if you have the same issues that I described previously.
Hope this helps =]
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Yes it does help, thanks! Im going to rma mine monday and post back with my results also.
I first noticed a problem with my speakers when I made my first call. My nexus 5 always had great call quality but my friend sounded so hollow and not at all as clear as on the 5.
Then I tried sounds, music. It definitely has a noticeable 'peak' and high and low notes flatten and rattle. Is this what you all are experiencing?
Sent from my Nexus 6
Anyone noticing issues with WhatsApp? I can't seem to hear the conversation tone while I'm chatting. The notification rings just fine, it's just the conversation tone. I've factory reset, but made no difference. Any help will be appreciated.
hey all, i definitely have crackle on the bottom speaker. i do not have any issues with the top. I hear it with notifications as well as music. Here is a good test YouTube video that i am using to see if anyone can compare. I have to hit the vol rocker down 7 times from full volume to get crackling to go away.
I've contacted Google (i purchased through Google Play Store) and they are shipping out a replacement saying this should not happen.
Here are the steps they had me take to test the device.
1) make sure Bluetooth was off
2) check the volume settings for all types of notifications (ringtone, alerts, alarm...)
3) reboot into safe mode and see if it still persists
---> to boot into safe mode, hold the power button like u are going to turn the phone off, when the "Power off" option pops up on screen, long press it and it will ask if you;d like to boot into safe mode. THIS ONLY LETS STOCK APPS TO RUN, thats why i used youtube for the example.
4) factory reset(they asked how i did it, i did it normally through the system settings)
After this, the rep explained that this was the first time she heard of the issue and the replacement device shouldn't have any speaker issues.
I also asked if it will be a new device and she said yes, no refurbishes. If the issue happens again, she mentioned to call back in and they will replace it no problem. Hopefully this first replacement won't have the same problem, but i love the phone so much that im willing to have them ship multiple out until i get a good one.
hope this helps!!
EDIT: forgot to mention, they put a hold on your credit card for up to 7 days until they receive the device back. You SHOULD choose next day shipping as that will be part of the hold and your card will NOT get charged for any extra shipping charges.
Wish me luck!!!
here is a quick youtube video i made comparing a faulty device and a working device
pay attention to the "dings" in the beginning of each part of the video, you may have to watch it a couple times to hear the difference - to me its noticeable right away. The first 3-4 seconds of the video sounds fuzzy/crackly... The same "dings" around 7 seconds are not fuzzy or crackly at all.... there you have it folks, Hardware defect!
Same issue here
Tried factory reset etc, still same volume lowering amd crackling
I was wondering if anyone else was having a problem with their speakers on the Nexus 6 when receiving calls or messages?
Randomly my ringtones & notifications come in crackling as if the speakers are blown. It doesn't happen much but it's kinda annoying. I think the speakers are fine because playing music or watching videos at max volume sounds great.
Any feedback is greatly appreciated
I have also had this issue. I'm running stock rooted with no mods. Would like to hear If anyone else is having this issue as well. Also would this issue be addressed in the new 5.0.1 update?
I am having issues hearing the conversion tone when sending or receiving messages via WhatsApp. The notification rings but within a chat it doesn't play any sound. Is this happening to anyone else? It's driving me crazy.
Same thing here. Especially with FB Messenger.
There definitely seems to be some static or degradation on some of the notification sounds and ringtones. I noticed the same thing.
I think it has an overactive EQ/Preamp type of ordeal going on. I think there is some sort of software built in that is trying to act like a DSP to save the speakers. For Example just turn up your volume to max and keep hitting the up volume. You will probably notice the volume beep will change volume several times throughout that. it will also be noticeable when playing music.
I have also noticed some strange crackling that I never had on previous Nexus devices. I am certain it is software and hope for an update to resolved it. I also noticed that many of the things going through the speakers slowly get louder. For instance, hit the speakerphone button while in a call and it starts at like 50% volume and goes to max in about 5 seconds. Kind of a strange fade up that I haven't had before...
TOCS88 said:
I have also noticed some strange crackling that I never had on previous Nexus devices. I am certain it is software and hope for an update to resolved it. I also noticed that many of the things going through the speakers slowly get louder. For instance, hit the speakerphone button while in a call and it starts at like 50% volume and goes to max in about 5 seconds. Kind of a strange fade up that I haven't had before...
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I also noticed the gradual increase in volume on everything including alarms. Glad it's a common issue that will hopefully be addressed in a future software update.
Thanks everyone for your feedback.
Nexus 6 Stereo Speaker issue
danotoriusodo said:
I also noticed the gradual increase in volume on everything including alarms. Glad it's a common issue that will hopefully be addressed in a future software update.
Thanks everyone for your feedback.
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I am having an issue with the stereo speakers on my Nexus 6. Every time I listen to music, watch a you tube video or watch a movie on my nexus 6 device, I notice that when I put it on maximum volume it will get loud then suddenly drop down to between 30 to 50%. I'm not sure what is the deal with that, but I can tell you its freaking annoying. Also been having issues with the fade in as well.
Any ideas on how to fix this issue?
wassefkamal said:
I am having an issue with the stereo speakers on my Nexus 6. Every time I listen to music, watch a you tube video or watch a movie on my nexus 6 device, I notice that when I put it on maximum volume it will get loud then suddenly drop down to between 30 to 50%. I'm not sure what is the deal with that, but I can tell you its freaking annoying. Also been having issues with the fade in as well.
Any ideas on how to fix this issue?
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Click to collapse
Sorry, I haven't had that problem. Since updating to 5.0.1 I've noticed that my original problem hasn't been happening for calls or alarms. It still does happen with the clock app though. What version are you on?
Ever since i updated to 5.0.1
QUOTE=danotoriusodo;58061396]Sorry, I haven't had that problem. Since updating to 5.0.1 Im on 5.0.1, it started after i ran the update.
I've noticed that my original problem hasn't been happening for calls or alarms. It still does happen with the clock app though. What version are you on?[/QUOTE]
I would like to see some of the Viper4Android users chime in. I am hoping V4A fixes all these issues...
What is the probem??
Sent from my Nexus 6 using XDA Free mobile app
Same issue
I'm having the same issue. were you able to get yours resolved? If so, how?
wassefkamal said:
I am having an issue with the stereo speakers on my Nexus 6. Every time I listen to music, watch a you tube video or watch a movie on my nexus 6 device, I notice that when I put it on maximum volume it will get loud then suddenly drop down to between 30 to 50%. I'm not sure what is the deal with that, but I can tell you its freaking annoying. Also been having issues with the fade in as well.
Any ideas on how to fix this issue?
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Click to collapse
The Viper audio download fixed my issues
:good:
jcrawford79 said:
I'm having the same issue. were you able to get yours resolved? If so, how?
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Click to collapse
Same issue. On CM12. Uugh.
Sent from my Nexus 6 using XDA Free mobile app
anyone had this issue sorted yet. today i noticed while using speaker phone there is a static sound and low voice volume any ideas
Viper did not fix the issue
I'm thinking its hardware as I have tried stock and benzo ROM. Nothing seems to fix my low volume issue
Mine does this after flashing kernels or roms sometimes. A clean flash back to stock then reflash rom/kernal with extreme beats fixes it. I've had 3 nexus 6s and they all did this. Even when I flash stock image it don't sound quite right until I flash extreme beats 4.1. Viper has only caused problems for me.
Crackle is noticeable
I noticed the crackle sound straight out of the box simply by testing out some ringtones. This had me disappointed but even worse if I start to think I got a defective unit. It's weird because the problem does not happen very often and it's an issue that I can't demonstrate so easily, but it's there. Reading this post about people having the same problems makes me believe that there could be a update or software solution. By the way, playing music sounds great, the thing happens mostly with game sounds and ringtones.
Hello everyone,
First of all, I would honestly like to praise how good the Z3 Compact looks, feels, and performs. I got it 2 days ago (from a non-Sony supplier), and I don't regret investing in it.
I have a problem, though, and it's the only one on this device - the microphone during calls. There's this echo that the other party hears when calling me, and on top of that, my microphone's quality is not the best.
Since it's new, I don't want to open it up and see what's wrong with it, but my guess is that both microphones (the second belonging to the camera) are on during calls and that's what makes the echo - the other party's voice is heard via the second mic and it gets sent back to them with a small delay.
Is there a software-related solution to this? I'm running the latest SliMM (6.0.1) with an unlocked bootloader. Thanks in advance for all your help!
Its most likely just a software problem, try fiddling with the Call Settings in Settings and see if anything there helps alleviate the problem if not, try using another Audio Engine ( e.g Beats Audio, Viper ) and see if that helps.
Also check if its a signal related problem, slurred speach and cut audio are signs of low/poor cell signal. Good luck
Revontheus said:
Its most likely just a software problem, try fiddling with the Call Settings in Settings and see if anything there helps alleviate the problem if not, try using another Audio Engine ( e.g Beats Audio, Viper ) and see if that helps.
Also check if its a signal related problem, slurred speach and cut audio are signs of low/poor cell signal. Good luck
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Click to collapse
Thanks! I will definitely mettle with audio mods, but as far as Call Settings go, I've already disabled the "Mic noise suppression" feature, which makes a difference, but the echo is still present.
The bug is still present, by the way. Should I find an actual fix for it, I will update this post.
Sent from my D5803 using XDA-Developers mobile app
Update: It has nothing to do with the Android version nor the ROM...the microphone picks up whatever the speaker plays during a phone call.
SDee96 said:
Hello everyone,
First of all, I would honestly like to praise how good the Z3 Compact looks, feels, and performs. I got it 2 days ago (from a non-Sony supplier), and I don't regret investing in it.
I have a problem, though, and it's the only one on this device - the microphone during calls. There's this echo that the other party hears when calling me, and on top of that, my microphone's quality is not the best.
Since it's new, I don't want to open it up and see what's wrong with it, but my guess is that both microphones (the second belonging to the camera) are on during calls and that's what makes the echo - the other party's voice is heard via the second mic and it gets sent back to them with a small delay.
Is there a software-related solution to this? I'm running the latest SliMM (6.0.1) with an unlocked bootloader. Thanks in advance for all your help!
Click to expand...
Click to collapse
I had similar issue. I disabled 'Microphone Noise Suppression' in call settings and it helped. Give it a try.
etushar89 said:
I had similar issue. I disabled 'Microphone Noise Suppression' in call settings and it helped. Give it a try.
Click to expand...
Click to collapse
I have already done that, a long time ago, but it doesn't help. It does make my own voice sound more clear, if anything.
EDIT: I seem to have found the cause of this problem, and more on that can be found here. The thing is, the Google App and the "OK Google" feature are active in the background at all times, which might be what causes both microphones to always remain on. So what's the solution? Get rid of the Google App - freeze it, delete it with Link2SD, whatever.
I will definitely keep checking if that truly is the solution, and I'll definitely ask the mods to close this post, once everything's clear.
I am facing an issue with my video calls with all firmwares of global rom since first release untill 12.5.4. the issue is the other side can't hear me well as the volume is really low, and if a group of us are on the video, only the holder of the phone is heard, and the rest are heard like speaking under water.
Tried several apps, all types of available video calls and all same, DUO, messenger, imo, line, Skype, etc.
However, if speaker is on instead of video call, the sound is amazing. Tested mics of all 3 of them and working perfect.
Anyone facing same issue and was able to resolve it? Please let me know how to get it sorted as it is really annoying.
Nothing here I'm afraid, sounds like a mic issue
xNAPx said:
Nothing here I'm afraid, sounds like a mic issue
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Tested mic and tried with speaker, video recording and voice calls are all perfect, except video calls using third party apps only
The First thing I can say is to force stop those apps and clear cache and data and see if the issue persists,try also a reboot after done it
xNAPx said:
The First thing I can say is to force stop those apps and clear cache and data and see if the issue persists,try also a reboot after done it
Click to expand...
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Done, done ,done and a factory reset also done. I believe It is something related to software priorities or algorithm to reduce ambient noise but in a bad way instead of a good way.
As example, I make a phone call with my parents on video call using duo, if my daughter is far around 2-3 Meters from the phone then they would hear her like speaking under water, if further they would not hear her, if closer would be okay. Also, even if close to the phone the volume is lower than usual. However, if it is a voice call with speaker, everything is loud and clear.
This concludes to me as a software issue or apps compatibility with this device. I cannot find a solution, and I see it a very common issue with many devices as well, not only mi 11 ultra, but for this device I cannot find a solution.
Try to make a video call using Duo with people around you, the other side will hear you only and with a lower volume than usual. If you use WhatsApp it is slightly better but still poor.
What Cover do you have? Did you try the same with the phone without cover? Because I don't have this issue (using WhatsApp)
xNAPx said:
What Cover do you have? Did you try the same with the phone without cover? Because I don't have this issue (using WhatsApp)
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Click to collapse
With cover or without cover, same issue
Would much appreciate if anyone got an idea of what is going on and can explain it
a new update
-----------------------------
I found what is the cause, it is called voice gain or volume gain. it is set as low by default and cannot be changed except by root. there are a few applications that can boost gain. as gain by default is set at 1 and can go as high as you could. an app called (Microphone Amplifier) is a simple app that really helped me with it for now but still needs more testing. the app got a very low rate because of no instructions how to use it and very poor UI, but the function is simply what am I looking for.
if anyone have an idea to fix the microphone gain without root please share it with me.
I've tried SetEdit but couldnt find the correct lines (tried volume_voice_xxx) but non of them worked.