XT 1068 - Retrieving data from locked phone - G 2014 Q&A, Help & Troubleshooting

Hi guys.
My girlfriend got a Moto G2 (XT 1068) and she crashed the top part of the screen. And now the light sensor got affected, and whenever you try to unlock the cellphone it locks itself right after being unlocked.
She has already bought another cellphone, but she wants to retrieve some data from her phone. The problem is that I can't acess it from my pc because it's locked... I tried to connect while in recovery too, but it says "Cellphone locked" or something like that.
Any tips? ^^
Thank you.

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[Q] Network locked but Phone not personalised

Hello.
I'm in a bit of a jam. I have a orange sim-card which works with no problem, now I'm in vacation and bought a I-Wind(Italy) sim-card and this one isn't working. It says network locked. I tried the 2945#*970# code and when I choose ANY of the options it says "Phone not personalised", so i'm thinking it isn't actually locked.
Tried installing 3 different ROMS(ICS and GB) and still the same.
Anyone has any idea?
Thanks
Come on guys, not a single opinion?
Do I need to buy a unlock code or ... what do I do?

LG G Flex D950 Wi-Fi malfunctioning...

Ello everyone! I bought an unlocked G Flex D950 on Ebay a week ago and hooked it up to T-Mobile. The same day after I loaded all my contacts in and installed a few apps and got it all ready to go the Wi-Fi just stopped working and gets stuck trying to turn on/off. Sometimes on a restart I can get it to work but then no matter where I go it will still think I'm connected to the Wi-Fi at my house and won't turn off. I've done 2 factory resets and still the same problem. Couldn't get reflashing to work either... The closest thing I've found to better explain what it's doing was this thread http://forum.xda-developers.com/g-flex2/help/wi-fi-connection-issue-t3126539#post61671837 Same problem just different model. Halp?

[Q] No network issue LG Optimus 4x HD

Hi guys,
I have a LG Optimus 4x HD with stock rom (Jelly bean). About three weeks ago, I suddenly lost my network connection and it looked like my phone didn't recognize my SIM card. I put my battery and my Sim out and in my phone, but that didn't help. I tried many SIM cards and they work excellent on my other phone. When I turn my device on It just boots up and doesn't ask for my pin code at all. I see no difference when my SIM card is in or out my device. However, it does recognize my SD card, so I think there is a problem with the software? On the lock screen I just see the message ''no service'' and at the top I see this (first pic). When I try to dial someone it says ''reorganization of internal processes. Try it later.''. I read on a forum that I had to go to ''mobile networks'' in settings, but that isn't possible (pic 2).I also tried to put some paper between my sim card and my sim card slot but that didn't work either. Does someone have this problem too or is there somebody who can help me to solve this problem? Your help would be greatly appreciated.
Tob1234 said:
Hi guys,
I have a LG Optimus 4x HD with stock rom (Jelly bean). About three weeks ago, I suddenly lost my network connection and it looked like my phone didn't recognize my SIM card. I put my battery and my Sim out and in my phone, but that didn't help. I tried many SIM cards and they work excellent on my other phone. When I turn my device on It just boots up and doesn't ask for my pin code at all. I see no difference when my SIM card is in or out my device. However, it does recognize my SD card, so I think there is a problem with the software? On the lock screen I just see the message ''no service'' and at the top I see this (first pic). When I try to dial someone it says ''reorganization of internal processes. Try it later.''. I read on a forum that I had to go to ''mobile networks'' in settings, but that isn't possible (pic 2).I also tried to put some paper between my sim card and my sim card slot but that didn't work either. Does someone have this problem too or is there somebody who can help me to solve this problem? Your help would be greatly appreciated.
Click to expand...
Click to collapse
I discovered that my phone doesn't have an IMEI and IMEI SV code anymore. It also doesn't have an baseband version. Do you guys know this caused the lost of my network connection and does anyone know how I can recover my IMEI number? Finally I managed to enter the mobile networks in settings by do a long tap on the data icon in the notification center. I hope someone can help me.
I have the same problem as you. With every restart the phone is unable to read the sim card. Also the baseband is shown as unknown, and I don't have imei no. The solution for me is to remove the battery, and put the phone in the refrigerator for 10 minutes.(yes in the refrigerator The phone is getting very hot when is searching for network and to have it really cool helps apparently. Try it yourself to see if it does the job for you and let us know.
dracool84 said:
I have the same problem as you. With every restart the phone is unable to read the sim card. Also the baseband is shown as unknown, and I don't have imei no. The solution for me is to remove the battery, and put the phone in the refrigerator for 10 minutes.(yes in the refrigerator The phone is getting very hot when is searching for network and to have it really cool helps apparently. Try it yourself to see if it does the job for you and let us know.
Click to expand...
Click to collapse
Thanks for your reply! This morning, my phone finally asked for the first time for the sim password and I finally got a signal. I got my IMEI and my baseband number back. Unfortunately, after an hour or so I tried to send a sms and I wasn't able to send it. I got the error no USIM or so. The IMEI and Baseband number disappeared agian. I turned flightmode on and of and I didn't get a signal again... New today was that I am now unable to connect to multiple wifi networks too. Now my WI-FI MAC-adress is 00:00:00:00:00:00. I already lost the phone and I now also lost the smart part of my smartphone... I also tried to put my phone in the refrigerator but sadly it didn't help. I think I have to buy a new phone....
Tob1234 said:
Hi guys,
I have a LG Optimus 4x HD with stock rom (Jelly bean). About three weeks ago, I suddenly lost my network connection and it looked like my phone didn't recognize my SIM card. I put my battery and my Sim out and in my phone, but that didn't help. I tried many SIM cards and they work excellent on my other phone. When I turn my device on It just boots up and doesn't ask for my pin code at all. I see no difference when my SIM card is in or out my device. However, it does recognize my SD card, so I think there is a problem with the software? On the lock screen I just see the message ''no service'' and at the top I see this (first pic). When I try to dial someone it says ''reorganization of internal processes. Try it later.''. I read on a forum that I had to go to ''mobile networks'' in settings, but that isn't possible (pic 2).I also tried to put some paper between my sim card and my sim card slot but that didn't work either. Does someone have this problem too or is there somebody who can help me to solve this problem? Your help would be greatly appreciated.
Click to expand...
Click to collapse
Sorry to say that "It's time to say goodbye"
I got same problem with you and try all kind of possibility. Here is final verdicts:
- Some phone repairers I know said It's the encrypted baseband partition is damaged, unless you have backup of that, it's a no-go
- I've tried to reflash the phone and it will stuck at 10%, you have to push really hard at some point at the back to make is flashable. After that, the signal back on with baseband and IMEI.... but only for a few restarts it will be gone
Hi blbterminator,
I already said goodbye to my p880 (has been replaced for the G3), but thanks for your reply. Now it's clear for me that's it's a hardware issue.
Maybe do you know if this problem only affects the lg p880 or other brands or models too?
Many thanks!
klbterminator said:
Sorry to say that "It's time to say goodbye"
I got same problem with you and try all kind of possibility. Here is final verdicts:
- Some phone repairers I know said It's the encrypted baseband partition is damaged, unless you have backup of that, it's a no-go
- I've tried to reflash the phone and it will stuck at 10%, you have to push really hard at some point at the back to make is flashable. After that, the signal back on with baseband and IMEI.... but only for a few restarts it will be gone
Click to expand...
Click to collapse

Motorola Modem Service

Hi XDA, i have a moto e5 Play (xt1921-6) from my sister but she don't use it anymore on verizon for that reason she's looking for unlocking this device but she brought the phone to a technician in Mexico for unlocking but the technician says its imposible to unlocking but now appears "Motorola Modem Service Has Stopped" when i turn on the phone.
I tried to restore the phone with the software upgrade assistant of Verizon but appear the same error.
Anything else?
Thanks to all

Mi 8 Sim not detected and wifi doesnt work at all

how u doing people?
I have an issue with my mi 8 Global Stable miui 10. One day it stopped working the sim, calls and data. Suddenly the wifi also didnt work anymore. And I still havent unlock the bootloader. So I started looking everywhere, tried a lot of methods and stuff but none of them worked because the bootloader is locked.
And worse. I did a hard reset trying to fix it, but it got stuck on Mi Account to activate device, so I cant pass this because it cant connect to internet on any way, wifi or data connections. I try turning on Wifi but it disconnect by itself.
Please somebody can help what should I do?
(Once I could connect to wifi and finished the set up, but when I tried to add account to unlock bootloader, on developer options, the sim still doesnt work at all, and so wifi's,because I had to turn it off)
i got a dead phone on my hands...
thanks in advance
I am having currently the same issue. Could you finally solve it?
Same issue with mi note 3
Same problem
You guys should take your devices to the local service center.
That happened to me this vacation, I had the phone in warranty so it went to the service center, no reparation was possible so they offered me a refurbished phone instead.
Just one solution to this case
Change to custom rom
I have the same case last month
fflp said:
how u doing people?
I have an issue with my mi 8 Global Stable miui 10. One day it stopped working the sim, calls and data. Suddenly the wifi also didnt work anymore. And I still havent unlock the bootloader. So I started looking everywhere, tried a lot of methods and stuff but none of them worked because the bootloader is locked.
And worse. I did a hard reset trying to fix it, but it got stuck on Mi Account to activate device, so I cant pass this because it cant connect to internet on any way, wifi or data connections. I try turning on Wifi but it disconnect by itself.
Please somebody can help what should I do?
(Once I could connect to wifi and finished the set up, but when I tried to add account to unlock bootloader, on developer options, the sim still doesnt work at all, and so wifi's,because I had to turn it off)
i got a dead phone on my hands...
thanks in advance
Click to expand...
Click to collapse
Did you find a solution to your problem by now? I'm facing the same issue.

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