problem with my usb - Nexus 6 Q&A, Help & Troubleshooting

Hello guys/girls, i got a real serious problem on my nexus 6, the usb doesn't work... i aleardy tried to format, but the computer connection does not work either, and it didn't seem to work when i tried to format from my phone itself. remote connected adb didn't work either, and even installing a custom rom from the stock recovery didn't work (it writes "failed to mount sd card storange"). any ideas how to fix that? I can still charge it, but now when i charge it the battery usage writes "charging over usb" instead of just "charging". before it happend, it wrote "charging over usb" when i connected it to a computer... also, the fast charging does not work, it charges to 100 percent from 0 percent at something like 10 hours
I am have android nougat 7.0.0.
update: also, now i realized that if my phone isn't charging, it will automatically turn off...

aricet2133 said:
Hello guys, i got a real serious problem on my nexus 6, the usb doesn't work... i aleardy tried to format, but the computer connection does not work either, and it didn't seem to work when i tried to format from my phone itself. remote connected adb didn't work either, and even installing a custom rom from the stock recovery didn't work (it writes "failed to mount sd card storange"). any ideas how to fix that? I can still charge it, but now when i charge it the battery usage writes "charging over usb" instead of just "charging". before it happend, it wrote "charging over usb" when i connected it to a computer... also, the fast charging does not work, it charges to 100 percent from 0 percent at something like 10 hours
I am have android nougat 7.0.0.
Click to expand...
Click to collapse
Hi... Your phone is not recognized in bootloader either? Have you already tried to flash a factory image?

aricet2133 said:
Hello guys, i got a real serious problem on my nexus 6, the usb doesn't work... i aleardy tried to format, but the computer connection does not work either, and it didn't seem to work when i tried to format from my phone itself. remote connected adb didn't work either, and even installing a custom rom from the stock recovery didn't work (it writes "failed to mount sd card storange"). any ideas how to fix that? I can still charge it, but now when i charge it the battery usage writes "charging over usb" instead of just "charging". before it happend, it wrote "charging over usb" when i connected it to a computer... also, the fast charging does not work, it charges to 100 percent from 0 percent at something like 10 hours
I am have android nougat 7.0.0.
Click to expand...
Click to collapse
Have you tried with a different USB cable?

5.1 said:
Hi... Your phone is not recognized in bootloader either? Have you already tried to flash a factory image?
Click to expand...
Click to collapse
nope... when i connect my phone to my pc, my phone acts like i connected it to a charger....

Arju said:
Have you tried with a different USB cable?
Click to expand...
Click to collapse
yup, a few times.... i think it is possible that the problem is with the phone's usb port itself, but i'm not quite sure about that....

aricet2133 said:
nope... when i connect my phone to my pc, my phone acts like i connected it to a charger....
Click to expand...
Click to collapse
Have you activated usb-debugging in developer options?

Arju said:
Have you activated usb-debugging in developer options?
Click to expand...
Click to collapse
yes.

aricet2133 said:
yes.
Click to expand...
Click to collapse
When you connect the phone to your computer, don't you get a message on the notification shade where you can press and change from charging to data transfer?

Arju said:
When you connect the phone to your computer, don't you get a message on the notification shade where you can press and change from charging to data transfer?
Click to expand...
Click to collapse
nope, it's just charging.

Same problem
I got the same problem with my nexus6. I suspect it might had begin with the nougat 7.1.1 to nougat 7.0 OTA.
Rings a bell to anyone?

kassisto said:
I got the same problem with my nexus6. I suspect it might had begin with the nougat 7.1.1 to nougat 7.0 OTA.
Rings a bell to anyone?
Click to expand...
Click to collapse
Usually the problem lies with the cable or the USB port. The ports can get dirty allowing it to charge but not data transfer. A bad cable can do the same thing. There are people who have had to replace the port.
The OTA history was more like 7.0 to 7.1.0 to 7.1.1 [emoji6]

usb port
I did clean the Usb port and i did use several cables, tested on other phones. I'm a IT ingenior in France, with some soldering skill. I did change the battery, in an attempt to increase it's short duration without fast charge... but no result. I think it may be related to this :
www . androidpolice . com/2017/03/15/google-sending-android-7-0-ota-update-nexus-6-phones-running-7-1-1/#1
Since the device isn't recognize by any pc through USB, anyone with the same symptoms since this update managed to get back to 7.1.1 without USB?

kassisto said:
I did clean the Usb port and i did use several cables, tested on other phones. I'm a IT ingenior in France, with some soldering skill. I did change the battery, in an attempt to increase it's short duration without fast charge... but no result. I think it may be related to this :
www . androidpolice . com/2017/03/15/google-sending-android-7-0-ota-update-nexus-6-phones-running-7-1-1/#1
Since the device isn't recognize by any pc through USB, anyone with the same symptoms since this update managed to get back to 7.1.1 without USB?
Click to expand...
Click to collapse
FlashFire is an option, particularly for the N6.

i have the same problem i think its because of the custom rom or something

Related

[SOLVED] Usb charging/port problem

Hi guys,
I'm having a problem with my incs lately, it WILL ONLY charge on any mode other than charge only... That means I can only charge it using a computer on either usb tether/usb storage. (When its in USB Storage, I can read my SD card from my computer)
The problem come when i tried to try the USB host using the Y cable, I think i messed up somewhere. The phone thinks that there is a data session running INTO my device, and to make things worse, I set my USB to PC connection to Disk Drive by default. After I unplug the device from the Y cable the Disk Drive symbol still exist and the led (orange) still lighting up. I connect it to the charger and plug off, it seems to turn off the disk mount and led. However after that point, I can't never charge using charger/usb charge only. (Its a flash drive and a 5VDC power source on the other end of the Y cable if you are wondering)
I have tried flashing different ROMs, even charge when the device is off, charge in recovery, and wipe battery status. None works.
So... For now I think I fried the USB controller, so can anyone suggest any solution? HW replacement or a SW that will make the phone think all plug that goes to the microusb is a data? or any other?
Thank you in advance
What kernel/mod are you using for USB host?
Nonverbose said:
What kernel/mod are you using for USB host?
Click to expand...
Click to collapse
Well, I failed using it, I was using ARHD, and there was no USB host capability.
Can someone suggest what the problem might be? Is it just the port or something deeper? If its just port, thank god this spare part is avaiable
http://www.parts4repair.com/htc-incredible-s-charging-connector-flex-cable/
Or its the controller
wpra3 said:
Well, I failed using it, I was using ARHD, and there was no USB host capability.
Can someone suggest what the problem might be? Is it just the port or something deeper? If its just port, thank god this spare part is avaiable
http://www.parts4repair.com/htc-incredible-s-charging-connector-flex-cable/
Or its the controller
Click to expand...
Click to collapse
You can change what it defaults to, can't you? Change it to charge only mode. How is your device unlocked and have you done any other mods?
I can assure you its not something to do with the mod/software. Currently the phone cant be charged t all unless you charge the battery separately.
I think when i plug a charger , the current goes in reverse direction, making it discharge even faster, rather than charging
Sent from my cm_tenderloin using Tapatalk
wpra3 said:
I can assure you its not something to do with the mod/software. Currently the phone cant be charged t all unless you charge the battery separately.
I think when i plug a charger , the current goes in reverse direction, making it discharge even faster, rather than charging
Sent from my cm_tenderloin using Tapatalk
Click to expand...
Click to collapse
That's actually not possible, but you may have a charger issue. Have you tried another one?
wpra3 said:
I can assure you its not something to do with the mod/software. Currently the phone cant be charged t all unless you charge the battery separately.
I think when i plug a charger , the current goes in reverse direction, making it discharge even faster, rather than charging
Sent from my cm_tenderloin using Tapatalk
Click to expand...
Click to collapse
Hi wpra3, i think i have exactly the same problem with you, initially i thought is the usb spoil, when i plug to computer, it prompt me that unrecognized device, recently it become worst when i plug in the usb, it not charging but is discharging and some time it prompt me that my phone is using too much battery while i am charging.
Have you find any solution yet?
allenschuan said:
Hi wpra3, i think i have exactly the same problem with you, initially i thought is the usb spoil, when i plug to computer, it prompt me that unrecognized device, recently it become worst when i plug in the usb, it not charging but is discharging and some time it prompt me that my phone is using too much battery while i am charging.
Have you find any solution yet?
Click to expand...
Click to collapse
I've solved my problem go to this thread, i made a guide on how to replace USB port that ultimately solve the problem
http://forum.xda-developers.com/showthread.php?p=26492940#post26492940

[Q] USB Connection not detected - Strange charging bahavior

Well this problem drives me crazy.
My phone (i9070) doesn't make any sound when I plug it on my computer or charger and no charging indication appears either on the phone.
On computer side device appears under the storage devices.
However is seems that the power connection is working since if I restart the phone while the power plug is still connected the charging indicator appears. In addition after the restart the battery seems to reach 100% extremely soon (which is not normal at all). Unplugging the charger (or the computer) doesnt detected either by phone, the charging indicator is still active until restart.
I tried to factory reset the device and still "no juice".
I have tried 3 different cables with two computers where the device was connected few days ago without any problem.
I don't know what should I suspect.
Faulty battery? Faulty data connection on phone plug? OS based issue?
Any ideas?
limbo666 said:
Well this problem drives me crazy.
My phone (i9070) doesn't make any sound when I plug it on my computer or charger and no charging indication appears either on the phone.
On computer side device appears under the storage devices.
However is seems that the power connection is working since if I restart the phone while the power plug is still connected the charging indicator appears. In addition after the restart the battery seems to reach 100% extremely soon (which is not normal at all). Unplugging the charger (or the computer) doesnt detected either by phone, the charging indicator is still active until restart.
I tried to factory reset the device and still "no juice".
I have tried 3 different cables with two computers where the device was connected few days ago without any problem.
I don't know what should I suspect.
Faulty battery? Faulty data connection on phone plug? OS based issue?
Any ideas?
Click to expand...
Click to collapse
What ROM and what kernel you are using?
Sent from my GT-I9070 using Tapatalk
Sorry forgot to mention these info:
Kernel
3.0.31-CoCore-EP-8.2
Updated to 8.2 after the problems I had CoCore 8.0 until the problem appeared.
ROM
LightJB v1.2
I used to work with JellyMod v4.0 until the problem appeared and I switched to LIghtJB v1.2 to test if the problem fixed but the same behavior here.
Should I replace my battery?
Is there any way to check if the USB connection gets detected by the phone hardware (a diagnostic procedure)?
limbo666 said:
Sorry forgot to mention these info:
Kernel
3.0.31-CoCore-EP-8.2
Updated to 8.2 after the problems I had CoCore 8.0 until the problem appeared.
ROM
LightJB v1.2
I used to work with JellyMod v4.0 until the problem appeared and I switched to LIghtJB v1.2 to test if the problem fixed but the same behavior here.
Should I replace my battery?
Is there any way to check if the USB connection gets detected by the phone hardware (a diagnostic procedure)?
Click to expand...
Click to collapse
Put the phone in download mode, connect to PC via USB cable and open Odin. If the phone connects, I recommend a reflash with one firmware.
mathei said:
Put the phone in download mode, connect to PC via USB cable and open Odin. If the phone connects, I recommend a reflash with one firmware.
Click to expand...
Click to collapse
Device cannot be detected either download mode.
:crying:
Am I doomed?
limbo666 said:
Device cannot be detected either download mode.
:crying:
Am I doomed?
Click to expand...
Click to collapse
Install Samsung USB drivers.
http://developer.samsung.com/android/tools-sdks/Samsung-Andorid-USB-Driver-for-Windows
shut_down said:
Install Samsung USB drivers.
http://developer.samsung.com/android/tools-sdks/Samsung-Andorid-USB-Driver-for-Windows
Click to expand...
Click to collapse
Drives are already installed.
The phone is not responding on the cable when it is connected to its usb port.
Computer doesn't detect any device either.
Any ideas?
limbo666 said:
Drives are already installed.
The phone is not responding on the cable when it is connected to its usb port.
Computer doesn't detect any device either.
Any ideas?
Click to expand...
Click to collapse
Is it charging? Bad cable? Change USB port on PC, put it in some other.
You said you have charging problems? It is not shown (in phone, procentage is not going up) or it is not charging at all?
Luckily for u it's a broken flex (cheap) it costs $10 including tools to fix it yourself on ebay
Sent from my GT-S5367 using xda app-developers app
Hi All,
I also have the same problem.....
Can anyone help me.....

[Q] HTC Desire 500 won't charge

Hi there HTC fans.,
I'm having a problem with my HTC Desire 500, and I really need your help because I can't really figure out the cause of it. Basically, my phone just doesn't want to charge anymore.
The problem first started at work. I had to download some photos from my phone into the PC from work, and I did that using a data cable from one of my colleagues. At first, the phone didn't connect to the PC, but after I unplugged it and connect it back, it worked and I was able to copy the photos I needed. However, a notification message appeared on my HTC's screen. The message was "Your phone is in USB Host Mode" or something like that. I'm having this Desire 500 for about 6 months and this message never appeared before when I copied things from or into my phone. I ignored that message and I unplugged the data cable and carried on my work.
When I went home, I tried to charge my phone but that didn't worked. I tried the both ways available: directly with AC charger and connected to my PC. But nothing happened; no charging signal, no red LED on. Nothing. I tried to go into fastboot, and even made a factory reset, but still the phone didn't charge.
However, I noticed today that somehow (by a miracle) the phone started charging when I used the same data cable that I downloaded those photos at work.
In conclusion, my HTC Desire 500 can't charge unless I use that specific data cable (from one of my colleagues).
So my question is: why is this happening and how I can solve my problem?
Thanks in advance for all of your answers and sorry for my bad english.
Maybe USB port is damaged? Check if there isn't anything suspicious inside your phone USB or the cable plug
IgiK said:
Maybe USB port is damaged? Check if there isn't anything suspicious inside your phone USB or the cable plug
Click to expand...
Click to collapse
Thanks for your answer, lgiK.
1) regarding the phone's USB - I don't think it's a problem with the phone's USB jack, because the phone actually charged with the data cable from the colleague that I've told you about. He also has a microUSB cable (like all the other Android devices).
2) regarding the cable plug - I don't think the problem is with the cable plug, because I've tried to charge the phone at home with 3 different AC chargers (all from other Android based devices), but it still won't charge.
I really don't think that it's a hardware problem, I suspect that it's more a software bug (or something similar). I think that mainly because that message appeared for the first time ("Your phone is in USB Host Mode"), although I'm having this phone for nearly 6 months.
Did anyone had the same problem like I do?
If you switch off your phone charge it?
ufonek said:
If you switch off your phone charge it?
Click to expand...
Click to collapse
Thanks for the answer, ufonek
Last night my phone completely ran out of battery and has turned off. I put it to charge on a normal AC charger, and I noticed this morning that his battery was full.
So... yes, I suppose the phone charges when it's turned off.
le.pra said:
Thanks for the answer, ufonek
Last night my phone completely ran out of battery and has turned off. I put it to charge on a normal AC charger, and I noticed this morning that his battery was full.
So... yes, I suppose the phone charges when it's turned off.
Click to expand...
Click to collapse
Then try factory reset. Maybe there is something wrong in the software of the phone. Switching modes USB is a software issue. In the USB host mode, the phone is not charging.
ufonek said:
Then try factory reset. Maybe there is something wrong in the software of the phone. Switching modes USB is a software issue. In the USB host mode, the phone is not charging.
Click to expand...
Click to collapse
I've already did that, but no change occured. I also tried going into fastboot (that also didn't helped). So i'm running out of options. The phone is still in guarantee, so I'm thinking I will just take the phone to them.
le.pra said:
I've already did that, but no change occured. I also tried going into fastboot (that also didn't helped). So i'm running out of options. The phone is still in guarantee, so I'm thinking I will just take the phone to them.
Click to expand...
Click to collapse
Maybe this help:
Guys,
I had the same "in USB host mode, can not charge" problem when the power is on, after 3 months of use of my new HTC One. It may be related to the charger but I am not 100% sure. It was very annoying and I had to turn the phone off before plugging in the power cable to charge. It happened when I was in Taiwan, so, I called the HTC help line there and they gave me a solution.
The guy on the other end asked me to go to Power setting and click off the "Fast Boot" and "Power Saver Mode" options first. ( I am not sure if these steps are necessary, but, anyway I did as he requested.) Then, power off the phone by pushing down "Power Off" for 2-3 seconds to allow restarting in Safe Mode. Once the phone restarts in Safe Mode, some of the Apps may not work but the phone can be charged normally. After restarting my phone in it's normal mode, the "USB Host Mode, Can't Charge phone" problem was gone. I can charge your phone normally and also click back on the "Power Saver Mode" and "Fast Boot" options in Power Setting, without problems. I hope this will also work for your phone.
ufonek said:
Maybe this help:
Guys,
I had the same "in USB host mode, can not charge" problem when the power is on, after 3 months of use of my new HTC One. It may be related to the charger but I am not 100% sure. It was very annoying and I had to turn the phone off before plugging in the power cable to charge. It happened when I was in Taiwan, so, I called the HTC help line there and they gave me a solution.
The guy on the other end asked me to go to Power setting and click off the "Fast Boot" and "Power Saver Mode" options first. ( I am not sure if these steps are necessary, but, anyway I did as he requested.) Then, power off the phone by pushing down "Power Off" for 2-3 seconds to allow restarting in Safe Mode. Once the phone restarts in Safe Mode, some of the Apps may not work but the phone can be charged normally. After restarting my phone in it's normal mode, the "USB Host Mode, Can't Charge phone" problem was gone. I can charge your phone normally and also click back on the "Power Saver Mode" and "Fast Boot" options in Power Setting, without problems. I hope this will also work for your phone.
Click to expand...
Click to collapse
Thanks for your advice. I will try this solution when I'll go home.
Have a great day.
le.pra said:
Thanks for your advice. I will try this solution when I'll go home.
Have a great day.
Click to expand...
Click to collapse
I tried to restart my phone in Safe Mode, but the phone still won't charge. Any other ideas?
le.pra said:
I tried to restart my phone in Safe Mode, but the phone still won't charge. Any other ideas?
Click to expand...
Click to collapse
Check the usb connector. And then just send in for repair.

No charging after nougat update

I applied OTA nougat update yesterday. Since then my phone won't charge even when off. It also gets very hot when connected to the charger.
When connecting to a charger that has a led in it, the light will flicker one and off repeatedly.
[update April 21]
Samsung is asking for $400 to fix the phone.
For complete disclosure, the phone was purchased from Amazon US. My interaction is with Samsung Israel. They place the responsibility on the seller (an Amazon store) instead of owning it, even though the update malware came from Samsung Mobile.
mobile.dev said:
I applied OTA nougat update yesterday. Since then my phone won't charge even when off. It also gets very hot when connected to the charger.
When connecting to a charger that has a led in it, the light will flicker one and off repeatedly.
Click to expand...
Click to collapse
I'd suggest you save as much as possible of your stuff that you want and then do a factory reset so that there's no old apps or other stuff that's causing it.. Make sure you have OEM unlock enabled to in Developer options so you don't end up with no FRP crap.
MrMike2182 said:
do a factory reset
Click to expand...
Click to collapse
Thanks for offering a solution. Unfortunately with the battery at zero I can't do anything on the phone.
So the first priority is getting some charge into the battery.
mobile.dev said:
Thanks for offering a solution. Unfortunately with the battery at zero I can't do anything on the phone.
So the first priority is getting some charge into the battery.
Click to expand...
Click to collapse
Do you happen to have a wireless charger? If not try another wire or even try using the usb ports on a laptop or desktop computer.
MrMike2182 said:
Do you happen to have a wireless charger? If not try another wire or even try using the usb ports on a laptop or desktop computer.
Click to expand...
Click to collapse
It's not a wire or port issue. Wireless charger doesn't work too. I tried different cables and chargers, nothing worked.
When connecting to a Macbook, I get a message "USB Accessories Disabled - Unplug the accessory using too much power to re-enable USB devices."
I'm guessing part of the update was a change to the circuit that guards the battery. Perhaps an aftermath of the exploding Note 7 fiasco.
I'll talk with Samsung next week and will update here.
When booting into recovery, I get the following screens:
Installing system update
No command
After these screens the device goes into the recovery menu.
Anyone know of a way to disable charging on USB? If I could get the USB working I could flash again.
Also, is it safe to flash to stock Marshmallow after the (failed) Nougat update?
Hi I have the same problem. Did you happen to find a solution?

I think my phone is dead!!

I have using the phone yesterday and it was working fine but in the morning when i plugged in the charger nothing happened so I waited for sometime but no use.
Since then I have tried adb access laptop doesn't recognize the device and no device found comes in adb.
Also i tried wugfresh toolkit no device in that also.
I haven't dropped the device no water issue at all so if you can tell me if there is any way around so that I can turn on the device.
Doesn't boot in recovery bootloader in short I think its bricked only thing that is working is that when I connect in laptop connection sound is there apart from nothing is working.
Have you tried a forced reboot: keep power button down for 10 to 20 seconds.
You should also try another cable.
runekock said:
Have you tried a forced reboot: keep power button down for 10 to 20 seconds.
You should also try another cable.
Click to expand...
Click to collapse
I have tried everything bootloader recovery adb toolkit but laptop does not recognise the device only it gives pop up sound on connection.
Maybe try wireless charging, in case the USB socket has gone bad.
runekock said:
Maybe try wireless charging, in case the USB socket has gone bad.
Click to expand...
Click to collapse
USB port is working for charging and USB connection only thing is it is not recognized by laptop
goti(0) said:
USB port is working for charging and USB connection only thing is it is not recognized by laptop
Click to expand...
Click to collapse
It is possible to still be detected yet not charge.

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