Database Develop

Whatsapp Crashed & Loses Data..

Hi guys,
I had a problem with whatsapp on the Galaxy Note which just had a crash and loses a day worth of messages. This happen to be the 2nd time in 3 month since I've updated the Note to JB..
Wondering if anyone may able to help on this? Does this problem related to JB ROM? Anyone experience this problem before?
Appreciate any help..

this is the problem of whats app not JB. update your whats app from play store as they have fixed force close and crash bug on JB.

I have updated the Whatsapp to the latest, but still have this problem..

My only problerm with whatsapp is that the notification alert din't shown on my screen (off screen mode), I noticed when I'm in the group the notification will not be shown till I manually open the whatsapp, noticed the message was sent out by 5 or 10 mins earlier. Sometimes a single message also din't show till I open up the program. Already did the unistall and reinstall the app. Any clue one how to resolve this?

figo007 said:
My only problerm with whatsapp is that the notification alert din't shown on my screen (off screen mode), I noticed when I'm in the group the notification will not be shown till I manually open the whatsapp, noticed the message was sent out by 5 or 10 mins earlier. Sometimes a single message also din't show till I open up the program. Already did the unistall and reinstall the app. Any clue one how to resolve this?
Click to expand...
Click to collapse
Galaxy Note doesn't have notification light (off screen mode). If you meant by the pop-up notification alert, sometime it will delayed the notification. If you may want try to use wifi for the internet, because with 3G (I never tried 4G) may not have a stable internet. Not stable internet = delayed messages in Whatsapp..
ANOTHER way that I've tried for delayed messages, try to switch network mode to WCDMA only at Settings>More Settings>Mobile Networks>Network Mode.
Hope these (my experience) help..

Anyone has experience for the sudden Whatsapp crash and lost a day worth of messages?

Holywolf said:
Anyone has experience for the sudden Whatsapp crash and lost a day worth of messages?
Click to expand...
Click to collapse
well, my whats app is working fine after the update. You should uninstall whats app, delete odex file and whats app folder from your sd card/ext sd card and then reboot and wipe dalvik cache and then reinstall

[Q] Problems with whatsapp on z3c

Hi guys,
Has anyone had any problems with whatsapp on our phone? The app seems to get killed somehow when the phone goes to sleep, so I don't receive any messages until I open it up. I've not got any powersaver modes running and background data is allowed etc etc, it's getting very annoying and i'm sure the phone is killing a background process but can't work out how to fix it.
Anyone have any ideas?
Cheers

I had a similar issue with hangouts but I cleared cache and data and it worked again. maybe give this a shot for whatsapp
Sent from my D5803

No problem at all.
I use stamina mode all the time, excluding Gmail, Whatsapp, Timely and Cerberus, and I receive emails and messages.
My firmware version is 23.0.A.2.98

I have stamina mode activated all the time but whatsapp works great

Thanks for your replies, i don't what the problem is. The same thing happens if i am in stamina mode (with the app whitelisted) or not in stamina mode.
I have tried re-installing, clearing cache and data etc but the problem perists. I guess i will have to ask the app developers, presumably they will blame the phone

danhughes1961 said:
Thanks for your replies, i don't what the problem is. The same thing happens if i am in stamina mode (with the app whitelisted) or not in stamina mode.
I have tried re-installing, clearing cache and data etc but the problem perists. I guess i will have to ask the app developers, presumably they will blame the phone
Click to expand...
Click to collapse
When you notice it start happening, check the "running apps" in settings. Do most of them show "restarting" etc? I think I have the same issue. It looks like a memory leak on my side.

I've seen similar to this but I think it might also be related to when other people have a connection. My wife has issues with her work wifi and sometimes I only get her messages once she's back on our home network. I see the time stamp in whatsapp as the time she originally wrote the message...

Thanks - will check that next time i see it happening, it doesn't look like it has restarted recently but possibly was "pausing". I've restarted my phone now so all processes are on the same clock so i can spot any breaks easier next time
Moist said:
When you notice it start happening, check the "running apps" in settings. Do most of them show "restarting" etc? I think I have the same issue. It looks like a memory leak on my side.
Click to expand...
Click to collapse

piratemoon said:
I've seen similar to this but I think it might also be related to when other people have a connection. My wife has issues with her work wifi and sometimes I only get her messages once she's back on our home network. I see the time stamp in whatsapp as the time she originally wrote the message...
Click to expand...
Click to collapse
Cheers but seems not likely as messages from multiple contacts appear at the same time when i open the app, so the problem must be on my end

Quick update, i've had the problem happen again and checked the running apps, there was no pause happening. Even this morning on the train i was looking at the internet, so my phone was connected to data and obviously not asleep and i got no messages. Later on, i opened the app and a message appeared, sent at the time i was looking at the internet. I'm flummoxed. Will raise a support call and update if i have any luck

whatsapp notification push issue

Hello fellow note 9 owners....
I'm facing an issue when I close whatsapp and lock the screen I don't get notifications that I have new messages nor do they get delivered to me unless I open WhatsApp. I think I tried everything to fix it.... Here's what I tried
I put WhatsApp in the unmonitored app list in the battery settings, I'm in performance mode, I cleared cache, I uninstalled WhatsApp, reinstalled it fresh not from a restore. Is there anything else I should do to fix this?

Mine is okay so far (exynos) however, when I am connected to whatsapp web (on my computer, on the same wifi network with my note 9) , it'll lose connection to the phone at random intervals. I'd have to unlock the phone, launch whatsapp for whatsapp web to be connected once again.

angvil said:
Hello fellow note 9 owners....
I'm facing an issue when I close whatsapp and lock the screen I don't get notifications that I have new messages nor do they get delivered to me unless I open WhatsApp. I think I tried everything to fix it.... Here's what I tried
I put WhatsApp in the unmonitored app list in the battery settings, I'm in performance mode, I cleared cache, I uninstalled WhatsApp, reinstalled it fresh not from a restore. Is there anything else I should do to fix this?
Click to expand...
Click to collapse
put whatsapp notification to urgent check in setting / notification / advance/ whatsapp and see inside
Sent from my SM-N960F using Tapatalk

carlitobahsoun said:
put whatsapp notification to urgent check in setting / notification / advance/ whatsapp and see inside
Click to expand...
Click to collapse
I tried still the same problem

Got the same problem with both Whatsapp and Viber, and often with fb messenger.
It seems that I cannot fix it since I tried literally everything and yet, on my friend's note 9, everything is working flawless.

psychofedex said:
Got the same problem with both Whatsapp and Viber, and often with fb messenger.
It seems that I cannot fix it since I tried literally everything and yet, on my friend's note 9, everything is working flawless.
Click to expand...
Click to collapse
Have you put the app to sleep?

Same issue but for nearly all apps which require the internet for a notification. Only get the issue on mobile data, when connected to wi-fi all are instant.

angvil said:
Hello fellow note 9 owners....
I'm facing an issue when I close whatsapp and lock the screen I don't get notifications that I have new messages nor do they get delivered to me unless I open WhatsApp. I think I tried everything to fix it.... Here's what I tried
I put WhatsApp in the unmonitored app list in the battery settings, I'm in performance mode, I cleared cache, I uninstalled WhatsApp, reinstalled it fresh not from a restore. Is there anything else I should do to fix this?
Click to expand...
Click to collapse
Make sure you turn this off.

I also have the same problem i have tried a lot of solution but none works.
Changed Rom several times, using PNF-root to change heartbeat interval, uninstalled Universal GMS Doze, setting whatsapp as not optimized, deleted whatsapp and data.
Nothing just nothing have helped, im currently on syberia Rom xiaomi Mi5.
But i dont think its Rom related because i had the same problem on Xiaomi.eu ROM and other Roms

Thks for this tip as I was struggling to find the culprit despite knowing this was rhe issue I had it on by mistake.
This settings now are more buried on pie so forgotten this one.
EDIT: STILL HAVING THE ISSUE

zeanong said:
Make sure you turn this off.
Click to expand...
Click to collapse
Funny that menu wasn't available via device care app. My WhatsApp and telegram are optimized blue bar enabled and I dont get issues with notifications .
Sent from my SM-N960U1 using Tapatalk

insaned said:
Thks for this tip as I was struggling to find the culprit despite knowing this was rhe issue I had it on by mistake.
This settings now are more buried on pie so forgotten this one.
Click to expand...
Click to collapse
Hi, How did you solve your problem?

JazonX said:
Hi, How did you solve your problem?
Click to expand...
Click to collapse
Actually I thought it was solved by turning off the battery optimization (which it was on by mistake) and thought it was solved but tonight had again the same issue.
In the morning received only the notifications/messages after opening whatsapp.
I'm not sure if this options below might not also be part of the issue (despite not making sense but who knows...)

This might be a problem for people running Android Pie and One Ui on their Note 9s. I don't believe these problems existed on Oreo. Lets wait a see when an update will be pushed to fix this problem. Until then my wife's Note 9 is staying on Oreo.
For those of you that have updated to Pie how has it affected battery life? Better or worse? If better by how much? SOT Etc

Hazzay88 said:
This might be a problem for people running Android Pie and One Ui on their Note 9s. I don't believe these problems existed on Oreo. Lets wait a see when an update will be pushed to fix this problem. Until then my wife's Note 9 is staying on Oreo.
For those of you that have updated to Pie how has it affected battery life? Better or worse? If better by how much? SOT Etc
Click to expand...
Click to collapse
When I got the note 9 the update for Pie was 3 days after so didn't have the chance to have it properly tested, but I think I had the issue on both versions.

This issue exists since Samsung introduced their device maintenance. Switching off batterie optimisation for WhatsApp was the solution for me. Actually only WhatsApp, threema and k9-mail have problems receiving push in standby on my phones, any other apps I use don't have this issue. Therfore I think it's more an issue with the apps, less with the rom. Also Samsung states in the settings that apps in standby may not receive actualisations or send notifications.
Go to stettings->apps->WhatsApp and turn off batterie optimisation
Before Samsung introduced this feature, I was using greenify and had the same issue with some apps.

Like I mentioned earlier. I had issues with Telegram and WhatsApp notifications on Oreo. Now on pie beta 3 no issues. Also my WhatsApp and telegram *are* battery optimized. So I'd say you should be looking at other avenues to remedy this problem. Maybe review the app notifications for whatsapps carefully.
Sent from my SM-N960U1 using Tapatalk

Limeybastard said:
Like I mentioned earlier. I had issues with Telegram and WhatsApp notifications on Oreo. Now on pie beta 3 no issues. Also my WhatsApp and telegram *are* battery optimized. So I'd say you should be looking at other avenues to remedy this problem. Maybe review the app notifications for whatsapps carefully. View attachment 4689288
Sent from my SM-N960U1 using Tapatalk
Click to expand...
Click to collapse
The app notifications are flawless.
The issue is not the notifications, otherwise they would be there but just not being notified on the system.
Even when opening the phone and unlocking it, they are not on the phone, BUT when the app is opened you start actually receiving the messages in a fast manner flow almost like they are just being texted at a very fast pace, so it seems more like they have just been pushed rather than having the message there and simply not notified, otherwise would be having a static last message.
The app seems to be in sleep mode even when whitelisted.
At the moment I have absolutely everything off inside the optimization
The background mobile data is ON
IS even allowed while data saver is ON (Which I don't use anyway)
The sleeping apps, for whatsapp is whitelisted (OFF)
AND it still have the same issue, either the app is optimized or not optimized which does not make sense.

insaned said:
The app notifications are flawless.
The issue is not the notifications, otherwise they would be there but just not being notified on the system.
Even when opening the phone and unlocking it, they are not on the phone, BUT when the app is opened you start actually receiving the messages in a fast manner flow almost like they are just being texted at a very fast pace, so it seems more like they have just been pushed rather than having the message there and simply not notified, otherwise would be having a static last message.
The app seems to be in sleep mode even when whitelisted.
At the moment I have absolutely everything off inside the optimization
The background mobile data is ON
IS even allowed while data saver is ON (Which I don't use anyway)
The sleeping apps, for whatsapp is whitelisted (OFF)
AND it still have the same issue, either the app is optimized or not optimized which does not make sense.
Click to expand...
Click to collapse
Are you using version 2.18.380?
Also try backing up and deleting and re installing .
Sent from my SM-N960U1 using Tapatalk

Limeybastard said:
Are you using version 2.18.380?
Also try backing up and deleting and re installing .
Sent from my SM-N960U1 using Tapatalk
Click to expand...
Click to collapse
Thanks for the suggestion.
I have 1 note 9 with Gbwhatsapp and another note 9 with stock Whatsapp. Have issues on both.
One was updated to pie and then did factory reset and restored from cloud (unless the backed up settings somehow contributed to an error and other was just OTA updated without any reset. They even operate on different networks.
Seems pretty odd...
To me the app is showing exactly the same behavior as behaving like the list of "sleeping apps", despite the fact it's whitelisted.

Samsung Note 8 - individual apps losing notification sound reference

Phone: dual sim Samsung Galaxy Note 8 (SM-N9500) running Android 8.0
Does anyone get individual apps losing their notification sound setting? Recently my Twitter app stopped making audible notifications and when I checked, I found that the notification sound was set to "24270" which is not in my sounds list. This last happened to the default SMS app. Any ideas as to a) why this happened and b) is it possible to globally reset sound notifications?
TIA

Thanks for bringing it to my attention. I've noticed that my N950F doesn't always play Whatsapp notification tones, although I see the LED and notification bar. Rebooting the phone, works for a few hours.

I found this was a problem for a long time, but after doing a factory reset and installing Pie it's all working again. I also had issues with the notification LED that are gone now.

I had the same probleme since pie-update with just one of some chats in telegram. Only one was set to "silense" over night. I had tried first to exclude it from accu-optimization. Next day it was the same, same chat in telegram was set to silence. Now i tried the "apps in standby" under battery->.../settings->apps in standby. If there is your "problem"-app showing up, then delete it from that list withe delete in the right top corner. that solved it for myself, since 2 days now no silnce anymore.

Yeah, make sure any apps you want notifications from are not blocked from using battery or background data in the app settings.

It is probably a software conflict. Try wiping the Cache Partition in Recovery Mode. If that doesn't work backup the data stored on your device and perform a hard factory reset.

Anonymously_Unknown said:
Thanks for bringing it to my attention. I've noticed that my N950F doesn't always play Whatsapp notification tones, although I see the LED and notification bar. Rebooting the phone, works for a few hours.
Click to expand...
Click to collapse
I have the same issue with Whatsapp, sometimes, but mine seems to fix itself again after a while. I'm using a modded version of Whatsapp and I just chalked it up to be an issue with that. It's interesting to note the problems other people are having.

EMUI 10 Notification issue

Hello everyone, I just wanted to clarify that I used the search and checked all the sis I could
I got some nom notification or in other apps super delayed ones
Emails seem to arrive fine, but especially charts are either delayed or not shown till I open the app
I really love this device but in terms of delivering notifications it had been very unreliable so far, any other tips?
I would gladly trade battery life for timely notifications

SnowyNight said:
Hello everyone, I just wanted to clarify that I used the search and checked all the sis I could
I got some nom notification or in other apps super delayed ones
Emails seem to arrive fine, but especially charts are either delayed or not shown till I open the app
I really love this device but in terms of delivering notifications it had been very unreliable so far, any other tips?
I would gladly trade battery life for timely notifications
Click to expand...
Click to collapse
If trying all the usual stock methods for app launch and battery saving exclusions for the apps and they're still not working, you need to kill Power Genie
https://dontkillmyapp.com/huawei
Was the same for me with WhatsApp on 9.1, but it seems to be behaving itself so far on 10 and I haven't had to disable it

thank you, another thing that i suspect is maybe i got this issue due to doing a backup and a recovery once i went to emui10 instead of reinstalling everything, but i will try the powergenie thing now
UPDATE: it didnt seem to work..just for a little while, i also noticed likee in another thread that the always on display also stops working after a while.
the cmd told me "success" after the command from the tutorial

SnowyNight said:
thank you, another thing that i suspect is maybe i got this issue due to doing a backup and a recovery once i went to emui10 instead of reinstalling everything, but i will try the powergenie thing now
UPDATE: it didnt seem to work..just for a little while, i also noticed likee in another thread that the always on display also stops working after a while.
the cmd told me "success" after the command from the tutorial
Click to expand...
Click to collapse
Did you reboot the phone?
If not, then would not be a bad idea to factory reset after such a big upgrade

you know what, i will try it with a factory reset, i'm sjust scared that it might be the telekom patch that is coming in due to my carrier sim that always slightly alters the firmware and installs some carrier bloat

SnowyNight said:
you know what, i will try it with a factory reset, i'm sjust scared that it might be the telekom patch that is coming in due to my carrier sim that always slightly alters the firmware and installs some carrier bloat
Click to expand...
Click to collapse
Should be able to remove bloat using the same ADB method as PowerGenie

I just wanted to thank you, it really did the trick even without using adb I receive all notifications since the rest, no matter if the phone is idling since an hour

Notification problems
I've just upgraded to android 10 and my hangouts, WhatsApp and Facebook messenger won't display notifications until I open app I've tried all suggestions above and it didn't work any suggestions?

After the lastest updates of HMS, I started receiving notifications.

I'm having the same problem...my notifications won't come on until I open the app or a few occasions I've noticed all my notifications came at once around 11am??? This has happened a few times...