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Hi guys,
I had a problem with whatsapp on the Galaxy Note which just had a crash and loses a day worth of messages. This happen to be the 2nd time in 3 month since I've updated the Note to JB..
Wondering if anyone may able to help on this? Does this problem related to JB ROM? Anyone experience this problem before?
Appreciate any help..
this is the problem of whats app not JB. update your whats app from play store as they have fixed force close and crash bug on JB.
I have updated the Whatsapp to the latest, but still have this problem..
My only problerm with whatsapp is that the notification alert din't shown on my screen (off screen mode), I noticed when I'm in the group the notification will not be shown till I manually open the whatsapp, noticed the message was sent out by 5 or 10 mins earlier. Sometimes a single message also din't show till I open up the program. Already did the unistall and reinstall the app. Any clue one how to resolve this?
figo007 said:
My only problerm with whatsapp is that the notification alert din't shown on my screen (off screen mode), I noticed when I'm in the group the notification will not be shown till I manually open the whatsapp, noticed the message was sent out by 5 or 10 mins earlier. Sometimes a single message also din't show till I open up the program. Already did the unistall and reinstall the app. Any clue one how to resolve this?
Click to expand...
Click to collapse
Galaxy Note doesn't have notification light (off screen mode). If you meant by the pop-up notification alert, sometime it will delayed the notification. If you may want try to use wifi for the internet, because with 3G (I never tried 4G) may not have a stable internet. Not stable internet = delayed messages in Whatsapp..
ANOTHER way that I've tried for delayed messages, try to switch network mode to WCDMA only at Settings>More Settings>Mobile Networks>Network Mode.
Hope these (my experience) help..
Anyone has experience for the sudden Whatsapp crash and lost a day worth of messages?
Holywolf said:
Anyone has experience for the sudden Whatsapp crash and lost a day worth of messages?
Click to expand...
Click to collapse
well, my whats app is working fine after the update. You should uninstall whats app, delete odex file and whats app folder from your sd card/ext sd card and then reboot and wipe dalvik cache and then reinstall
Hello fellow note 9 owners....
I'm facing an issue when I close whatsapp and lock the screen I don't get notifications that I have new messages nor do they get delivered to me unless I open WhatsApp. I think I tried everything to fix it.... Here's what I tried
I put WhatsApp in the unmonitored app list in the battery settings, I'm in performance mode, I cleared cache, I uninstalled WhatsApp, reinstalled it fresh not from a restore. Is there anything else I should do to fix this?
Mine is okay so far (exynos) however, when I am connected to whatsapp web (on my computer, on the same wifi network with my note 9) , it'll lose connection to the phone at random intervals. I'd have to unlock the phone, launch whatsapp for whatsapp web to be connected once again.
angvil said:
Hello fellow note 9 owners....
I'm facing an issue when I close whatsapp and lock the screen I don't get notifications that I have new messages nor do they get delivered to me unless I open WhatsApp. I think I tried everything to fix it.... Here's what I tried
I put WhatsApp in the unmonitored app list in the battery settings, I'm in performance mode, I cleared cache, I uninstalled WhatsApp, reinstalled it fresh not from a restore. Is there anything else I should do to fix this?
Click to expand...
Click to collapse
put whatsapp notification to urgent check in setting / notification / advance/ whatsapp and see inside
Sent from my SM-N960F using Tapatalk
carlitobahsoun said:
put whatsapp notification to urgent check in setting / notification / advance/ whatsapp and see inside
Click to expand...
Click to collapse
I tried still the same problem
Got the same problem with both Whatsapp and Viber, and often with fb messenger.
It seems that I cannot fix it since I tried literally everything and yet, on my friend's note 9, everything is working flawless.
psychofedex said:
Got the same problem with both Whatsapp and Viber, and often with fb messenger.
It seems that I cannot fix it since I tried literally everything and yet, on my friend's note 9, everything is working flawless.
Click to expand...
Click to collapse
Have you put the app to sleep?
Same issue but for nearly all apps which require the internet for a notification. Only get the issue on mobile data, when connected to wi-fi all are instant.
angvil said:
Hello fellow note 9 owners....
I'm facing an issue when I close whatsapp and lock the screen I don't get notifications that I have new messages nor do they get delivered to me unless I open WhatsApp. I think I tried everything to fix it.... Here's what I tried
I put WhatsApp in the unmonitored app list in the battery settings, I'm in performance mode, I cleared cache, I uninstalled WhatsApp, reinstalled it fresh not from a restore. Is there anything else I should do to fix this?
Click to expand...
Click to collapse
Make sure you turn this off.
I also have the same problem i have tried a lot of solution but none works.
Changed Rom several times, using PNF-root to change heartbeat interval, uninstalled Universal GMS Doze, setting whatsapp as not optimized, deleted whatsapp and data.
Nothing just nothing have helped, im currently on syberia Rom xiaomi Mi5.
But i dont think its Rom related because i had the same problem on Xiaomi.eu ROM and other Roms
Thks for this tip as I was struggling to find the culprit despite knowing this was rhe issue I had it on by mistake.
This settings now are more buried on pie so forgotten this one.
EDIT: STILL HAVING THE ISSUE
zeanong said:
Make sure you turn this off.
Click to expand...
Click to collapse
Funny that menu wasn't available via device care app. My WhatsApp and telegram are optimized blue bar enabled and I dont get issues with notifications .
Sent from my SM-N960U1 using Tapatalk
insaned said:
Thks for this tip as I was struggling to find the culprit despite knowing this was rhe issue I had it on by mistake.
This settings now are more buried on pie so forgotten this one.
Click to expand...
Click to collapse
Hi, How did you solve your problem?
JazonX said:
Hi, How did you solve your problem?
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Click to collapse
Actually I thought it was solved by turning off the battery optimization (which it was on by mistake) and thought it was solved but tonight had again the same issue.
In the morning received only the notifications/messages after opening whatsapp.
I'm not sure if this options below might not also be part of the issue (despite not making sense but who knows...)
This might be a problem for people running Android Pie and One Ui on their Note 9s. I don't believe these problems existed on Oreo. Lets wait a see when an update will be pushed to fix this problem. Until then my wife's Note 9 is staying on Oreo.
For those of you that have updated to Pie how has it affected battery life? Better or worse? If better by how much? SOT Etc
Hazzay88 said:
This might be a problem for people running Android Pie and One Ui on their Note 9s. I don't believe these problems existed on Oreo. Lets wait a see when an update will be pushed to fix this problem. Until then my wife's Note 9 is staying on Oreo.
For those of you that have updated to Pie how has it affected battery life? Better or worse? If better by how much? SOT Etc
Click to expand...
Click to collapse
When I got the note 9 the update for Pie was 3 days after so didn't have the chance to have it properly tested, but I think I had the issue on both versions.
This issue exists since Samsung introduced their device maintenance. Switching off batterie optimisation for WhatsApp was the solution for me. Actually only WhatsApp, threema and k9-mail have problems receiving push in standby on my phones, any other apps I use don't have this issue. Therfore I think it's more an issue with the apps, less with the rom. Also Samsung states in the settings that apps in standby may not receive actualisations or send notifications.
Go to stettings->apps->WhatsApp and turn off batterie optimisation
Before Samsung introduced this feature, I was using greenify and had the same issue with some apps.
Like I mentioned earlier. I had issues with Telegram and WhatsApp notifications on Oreo. Now on pie beta 3 no issues. Also my WhatsApp and telegram *are* battery optimized. So I'd say you should be looking at other avenues to remedy this problem. Maybe review the app notifications for whatsapps carefully.
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
Like I mentioned earlier. I had issues with Telegram and WhatsApp notifications on Oreo. Now on pie beta 3 no issues. Also my WhatsApp and telegram *are* battery optimized. So I'd say you should be looking at other avenues to remedy this problem. Maybe review the app notifications for whatsapps carefully. View attachment 4689288
Sent from my SM-N960U1 using Tapatalk
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Click to collapse
The app notifications are flawless.
The issue is not the notifications, otherwise they would be there but just not being notified on the system.
Even when opening the phone and unlocking it, they are not on the phone, BUT when the app is opened you start actually receiving the messages in a fast manner flow almost like they are just being texted at a very fast pace, so it seems more like they have just been pushed rather than having the message there and simply not notified, otherwise would be having a static last message.
The app seems to be in sleep mode even when whitelisted.
At the moment I have absolutely everything off inside the optimization
The background mobile data is ON
IS even allowed while data saver is ON (Which I don't use anyway)
The sleeping apps, for whatsapp is whitelisted (OFF)
AND it still have the same issue, either the app is optimized or not optimized which does not make sense.
insaned said:
The app notifications are flawless.
The issue is not the notifications, otherwise they would be there but just not being notified on the system.
Even when opening the phone and unlocking it, they are not on the phone, BUT when the app is opened you start actually receiving the messages in a fast manner flow almost like they are just being texted at a very fast pace, so it seems more like they have just been pushed rather than having the message there and simply not notified, otherwise would be having a static last message.
The app seems to be in sleep mode even when whitelisted.
At the moment I have absolutely everything off inside the optimization
The background mobile data is ON
IS even allowed while data saver is ON (Which I don't use anyway)
The sleeping apps, for whatsapp is whitelisted (OFF)
AND it still have the same issue, either the app is optimized or not optimized which does not make sense.
Click to expand...
Click to collapse
Are you using version 2.18.380?
Also try backing up and deleting and re installing .
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
Are you using version 2.18.380?
Also try backing up and deleting and re installing .
Sent from my SM-N960U1 using Tapatalk
Click to expand...
Click to collapse
Thanks for the suggestion.
I have 1 note 9 with Gbwhatsapp and another note 9 with stock Whatsapp. Have issues on both.
One was updated to pie and then did factory reset and restored from cloud (unless the backed up settings somehow contributed to an error and other was just OTA updated without any reset. They even operate on different networks.
Seems pretty odd...
To me the app is showing exactly the same behavior as behaving like the list of "sleeping apps", despite the fact it's whitelisted.
So, over the last few weeks I've found that my P20 Pro vibrates for no (known reason), every now and again. Usually multiple times per day.
I've tried turning it off and back on, killing the apps, checking for updates, turning notifications off on most apps.
Has anyone had a similar problem and /or has any way of diagnosing or fixing it?
I have experienced the same thing, so you're not totally alone if that helps. I haven't found the cause yet either. I suspect it might be WiFi+ vibrating when the source switches back and forth so it'll happen in stints for me.
i have the same thing and i think i might found the reason, i have some muted WhatsApp chat groups and it seems like that every now and then when i get messages in these groups my phone vibrates although i muted them . There is no notification but a short vibration.
Another thing that bothers me more is when receiving an whats app message my phone vibrates once short and after that the way i set it up in the settings...
I begin to get it after an update. hope to see a solution soon.
No
I believe I've found the cause and solution to the Huawei mate 20 pro random vibrations.
I installed a notification logger from the play store and found that it was logging notifications of repetitive image downloads completing that lined up with every buzz.
If you go into settings, apps and choose to see system apps in the menu, you can force close the download and download manager apps. If you then clear the data and cache from each, you should find the phantom notifications stop.
I haven't had one in days now, and it was all the time.
I hope this is of help.
This happens to me a lot. Its mainly due to voice recognition thinking I'm am speaking to the phone. It happens randomly when watching TV, at work on even in the train. There's no specific key work that triggers it,. It happens at random. This is my issue with the random vibration but your could be a different reason although
Ereckson said:
This happens to me a lot. Its mainly due to voice recognition thinking I'm am speaking to the phone. It happens randomly when watching TV, at work on even in the train. There's no specific key work that triggers it,. It happens at random. This is my issue with the random vibration but your could be a different reason although
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Click to collapse
Mine was definitely the download manager continuously redownloading Google photos images. Force stop, clear data, clear cache of the download and download manager system apps and mine has been fine now for a week. Try it!
Had the same issue months ago. Cleaning cache and data of stock download manager app solved it for me.
Mine started doing same yesterday ?
I have the mate 20 pro, and it's just started randomly vibrating with no notification
So my phone is now starting to randomly vibrate like bursts of short vibrations that last a while, but there's no notifications or anything? I don't know how to find the "download manager" to check if it's that. I'm not sure which apps to force stop. It's really annoying though.
Do you use Textra? Happened to my wife's s8 and she just uninstalled then reinstalled Textra to make the problem go away.
I have cleared the download manager and everything else several times, but it only works for few days even hours and starts again. I'm not sure if it activities itself again after I download something, but nevertheless, this just shouldn't happen. How can I disable download manager permanently (or preferably just the vibrations, as I assume DM is there for a reason)
Had the same issue. No problem from textra, for me it was google drive. I uninstalled it, cleared cahe and data and I am now using OneDrive. I haven't experienced any random vibrations since then.
Mate 20 X had similar issue after EMUI 9.1 upgrade and turned out to be contacts sync system app constantly trying to sync contacts. Force stop and cleared data and all good now.
I have the same issue on regular mate 20 since the last software update to EMUI 9.1.0. All the suggested solutions here did not resolve the issue. If someone has more suggestions please share
I fixed it. It's a system application called "Contacts Sync" disabling it solved the issue for me.
Settings > apps > show system processes > search for Contacts Sync > disable and force close it
humax1 said:
I fixed it. It's a system application called "Contacts Sync" disabling it solved the issue for me.
Settings > apps > show system processes > search for Contacts Sync > disable and force close it
Click to expand...
Click to collapse
This didnt work for me, but i found another solution. I stopped almost all apps from autostart. except email and messangers. that immediately solved the issue and the phone boots much faster as well, nice sideeffect
You need to go into battery usage and then click on the individual app, then app launch.
I hope that helps
shingers5 said:
Mate 20 X had similar issue after EMUI 9.1 upgrade and turned out to be contacts sync system app constantly trying to sync contacts. Force stop and cleared data and all good now.
Click to expand...
Click to collapse
I just noticed this on my mate 20x on 9.1 on vibrate mode. Did your solution permanently resolve this issue or do you have to do it multiple times or after restarts?
Pacman1969 said:
I just noticed this on my mate 20x on 9.1 on vibrate mode. Did your solution permanently resolve this issue or do you have to do it multiple times or after restarts?
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Click to collapse
Yes it did. I force close it and disabled it from app settings. Never came back
Hi folks,
I've the weird bug that sometimes I can't answer an incoming call. The accept button is not reacting if I'm trying to press. I don't think this has something to do with the touch, since I can see that the green button is getting greyed out as soon as I press on it. The only workaround seems to be a restart.
Did any of you had the same issue? What would be the best solution for that? For the record: I'll factory reset my device soon, but maybe this is a software bug or sth.
Thanks!
Update: Did a factory reset. Before I did a backup with HiSuite and restored the data (would not recommend since it doesn't restored all the apps) but the issue still occurred a few calls later. I hope this will be fixed with the next update.
Similar issue
Hello did this problem still occur? I have a similar issue where I recieve an incoming call with the ringtone but it doesn't appear fully in my screen like a phone calls does. Instead it appears when you slide down to check notifications in your phone and it disappears and reappears while the call is coming through. I also cannot accept the call as it doesn't seem to work, I have restarted my phone 3 times since and nothing changed. Also this morning while I was in the phone to one person, for 2 seconds it disconnected and stated calling another contact. I did think about factory resetting but I'm not sure if I should do or not. Never had a problem with my handset up until now.
De2291 said:
Hello did this problem still occur? I have a similar issue where I recieve an incoming call with the ringtone but it doesn't appear fully in my screen like a phone calls does. Instead it appears when you slide down to check notifications in your phone and it disappears and reappears...
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Click to collapse
exactly the same problem occured to my P20 lite today. The more: at my outgoing calls I can get a connection, but when I put the phone on my ear the screen goes dark and lit periodically as if I touched it (in fact by face but it didn't do it this way in the past, the phone "recognized" the touch by cheek). It is similar to on/off switching of a notification tab when call is incoming. I was recommended to make a factory reset by a support guy at O2.
latware said:
exactly the same problem occured to my P20 lite today. The more: at my outgoing calls I can get a connection, but when I put the phone on my ear the screen goes dark and lit periodically as if I touched it (in fact by face but it didn't do it this way in the past, the phone "recognized" the touch by cheek). It is similar to on/off switching of a notification tab when call is incoming. I was recommended to make a factory reset by a support guy at O2.
Click to expand...
Click to collapse
Also having the exact same issue on my Huawei P10. But the fact that the same problem appeared to you guys at the exact same time makes me feel relieved, this is certainly a problem on Huawei's end that will soon be fixed
De2291 said:
Hello did this problem still occur? I have a similar issue where I recieve an incoming call with the ringtone but it doesn't appear fully in my screen like a phone calls does. Instead it appears when you slide down to check notifications in your phone and it disappears and reappears while the call is coming through. I also cannot accept the call as it doesn't seem to work, I have restarted my phone 3 times since and nothing changed. Also this morning while I was in the phone to one person, for 2 seconds it disconnected and stated calling another contact. I did think about factory resetting but I'm not sure if I should do or not. Never had a problem with my handset up until now.
Click to expand...
Click to collapse
Hello!
Had the same issue with friends Huawei P20 Lite with the incoming call showing only on notification bar, flickering and reapearing all the time. Found something that could help you out, worked for my friend so maybe you can try too. Go to Settings-Apps-Apps(again)-3 dots on right upper corner-Show System Processes From here find 3 apps (Phone, Phone Services and Phone/Messaging Storage). Open each up, press - Force Stop, then press Storage and Clear both (Cache and Data). Should be it. Then try to call your phone from different number to check if it helped you.
My p20 lite started with this yesterday too. Unable to answer calls or hang up. Flashing screen. I had to do a full back up using HiSuite and then restore to factory settings. I've used HiSuite to restore my phone but I can't get the apps to work properly. I wonder if there has been an update that has screwed everything up.
try this
DaniiiTs said:
Hello!
Had the same issue with friends Huawei P20 Lite with the incoming call showing only on notification bar, flickering and reapearing all the time. Found something that could help you out, worked for my friend so maybe you can try too. Go to Settings-Apps-Apps(again)-3 dots on right upper corner-Show System Processes From here find 3 apps (Phone, Phone Services and Phone/Messaging Storage). Open each up, press - Force Stop, then press Storage and Clear both (Cache and Data). Should be it. Then try to call your phone from different number to check if it helped you.
Click to expand...
Click to collapse
definition-->system-->restore-->restore network definitions-->accept
DaniiiTs said:
Hello!
Had the same issue with friends Huawei P20 Lite with the incoming call showing only on notification bar, flickering and reapearing all the time. Found something that could help you out, worked for my friend so maybe you can try too. Go to Settings-Apps-Apps(again)-3 dots on right upper corner-Show System Processes From here find 3 apps (Phone, Phone Services and Phone/Messaging Storage). Open each up, press - Force Stop, then press Storage and Clear both (Cache and Data). Should be it. Then try to call your phone from different number to check if it helped you.
Click to expand...
Click to collapse
This worked like a charm! Thank you so much, you legend!
"Had the same issue with friends Huawei P20 Lite with the incoming call showing only on notification bar, flickering and reapearing all the time. Found something that could help you out, worked for my friend so maybe you can try too. Go to Settings-Apps-Apps(again)-3 dots on right upper corner-Show System Processes From here find 3 apps (Phone, Phone Services and Phone/Messaging Storage). Open each up, press - Force Stop, then press Storage and Clear both (Cache and Data). Should be it. Then try to call your phone from different number to check if it helped you."
Had this really annoying issue with P Smart, the above fixed it thanks so much!
Thanks a lot DaniiiTs!
Couldn't find any answer on German Websites, but your solution worked perfectly!
Greetings from Germany and again, thanks for your help
DaniiiTs said:
Hello!
Had the same issue with friends Huawei P20 Lite with the incoming call showing only on notification bar, flickering and reapearing all the time. Found something that could help you out, worked for my friend so maybe you can try too. Go to Settings-Apps-Apps(again)-3 dots on right upper corner-Show System Processes From here find 3 apps (Phone, Phone Services and Phone/Messaging Storage). Open each up, press - Force Stop, then press Storage and Clear both (Cache and Data). Should be it. Then try to call your phone from different number to check if it helped you.
Click to expand...
Click to collapse
Sadly it didn't work for me
I'm experiencing the same but after the call disappear the carrier signal drop
(Also i have additional issue with the Bluetooth, the Bluetooth turn of after a few minutes/hours, (i don't think it's because the ram that slow this))
This might be the app itself but I didn't have any issue on my S20. Since I updated the phone it randomly cuts out. Any ideas? Never on WiFi though...
arknailed7754 said:
This might be the app itself but I didn't have any issue on my S20. Since I updated the phone it randomly cuts out. Any ideas? Never on WiFi though...
Click to expand...
Click to collapse
Is it when the screen is off? Check it's not been put to sleep in battery settings
it seems that latest ROM updates (I think I have this on all AUB* ones) is weirdly strict on background activities and cuts every one of them. my whole device acts strangely - apps not showing notification or showing them late (hours later than they were supposed to show), my apps are not updating: I have to repeatedly FC play store, then clear its cache so that currently installing app changes state from downloading to installing, than do it again to change state fomr installing to installed etc. worked fine on AUA* ones. it is really annoying. btw I tried to clear cache and dalvik/art cache from recovery, but that did not help. I have not tried factory seset yet...
It seems that it was data corruption during regular OTA. Factory reset seems to fix problems for me.
I'll try a reset.. thankyou
Let's be honest, the Spotify app has issues too begin with. On my S21 and Pixel 4 it can be playing songs to my earbuds then suddenly stop running in the background on its own! Unlock the phone and itis still open in the foreground.
Perhaps it's time for a new music app if this is a known Spotify issue... But if it's not a Spotify issue, then check in your battery settings (as others have mentioned) to see if your phone automatically started putting it into "Sleep Mode".