after sometime my captivate speaker wont let me play any music but all the ringtones are ringing and sound is working perfectly on the loud speaker .. but when i play music from a music player there is no sound .. i did flash the stock rom and still the same problem any help ??
front speaker dosent work either ??
If you think all your volume settings are correct, then answer the following questions:
Can you make phone calls normally?
Yes - front speaker is OK
No - front speaker problem
Is your phone ringing normally?
Yes - rear speaker OK
No - rear speaker problem
Do you have a problem with specific app only?
Yes - check app settings (any updates lately?)
No, multiple apps problem - check your volume settings again
Your description sounds like you are having a software problem with the same app on different ROMs.
Val D. said:
If you think all your volume settings are correct, then answer the following questions:
Can you make phone calls normally?
Yes - front speaker is OK
No - front speaker problem
Is your phone ringing normally?
Yes - rear speaker OK
No - rear speaker problem
Do you have a problem with specific app only?
Yes - check app settings (any updates lately?)
No, multiple apps problem - check your volume settings again
Your description sounds like you are having a software problem with the same app on different ROMs.
Click to expand...
Click to collapse
when reviving a call the phone rings with sound
when i go to setting and pick a ringtone it rings .. but when i play music from an app no sound is coming !and in call front speaker does not work but in loud speaker it works !
anymore help ?
anymore help ?
Did you try another music player?
If your front speaker is not working during a phone call, then it's broken. This issue though is not related with your app not playing music.
Val D. said:
Did you try another music player?
If your front speaker is not working during a phone call, then it's broken. This issue though is not related with your app not playing music.
Click to expand...
Click to collapse
speaker works during a phone call but when playing music is dosent work.
slytidar said:
and in call front speaker does not work but in loud speaker it works !
Click to expand...
Click to collapse
slytidar said:
speaker works during a phone call but when playing music is dosent work.
Click to expand...
Click to collapse
You are not getting more answers because you don't describe your problem well. You've been asked 3 times have you tried another music player... and your answer is? I have a feeling you are confused which speaker is "front" and which is "back". In 2 consecutive replies I got 2 completely opposite answers from you.
Front speaker is the tiny one with a little black mesh and it will never play any music. It's one and only purpose is to hear other party during a normal phone call. Rear speaker is the one under battery door. It's purpose is to play all system sounds (rings, notifications, etc), work as speakerphone during a phone call (only if speakerphone enabled) and play music when no headphones attached (if Media Volume is properly set, of course).
Val D. said:
You are not getting more answers because you don't describe your problem well. You've been asked 3 times have you tried another music player... and your answer is? I have a feeling you are confused which speaker is "front" and which is "back". In 2 consecutive replies I got 2 completely opposite answers from you.
Front speaker is the tiny one with a little black mesh and it will never play any music. It's one and only purpose is to hear other party during a normal phone call. Rear speaker is the one under battery door. It's purpose is to play all system sounds (rings, notifications, etc), work as speakerphone during a phone call (only if speakerphone enabled) and play music when no headphones attached (if Media Volume is properly set, of course).
Click to expand...
Click to collapse
i know your confused
yes i did try other music players .. i have tried other stock roms . front speaker dosent work when i a phone call .. and the rear speaker works when incoming a call but when playing music it dosent work. if i go to settings and change a ringtone then the rear speaker works . and when in a phone call if i turn on the speaker it works .
hope this helps
OK, lets fight one issue at a time:
1. As I understand, your tiny front speaker never works. If it's correct, then it is broken - hardware issue, can't fix it with software updates/changes. Needs to be replaced.
2. Your back speaker plays ringtones and notifications, but not music in any player. Obviously, the speaker itself is OK, but something else prevents music to play on it. Could be two reasons:
a) software issue with the app(s) you are using or with media volume control settings (you said you checked this already)
b) since ringtones and notifications always play through rear speaker and never through headphones, your phone might think headphones are plugged in and this is why it never plays music through back speaker. I've seen similar issue with an iPhone. The cause was dirty headphone jack. Small resistance between ground and L/R contacts makes the phone think headphones are plugged in. This causes the same issue as yours - you hear the phone ringing, but you can't play music. If you hear the music normally through your headphones, than all you need to do is to clear very well the phone jack. If it doesn't help, than more "aggressive" cleaning is needed. If it was my phone I would dissemble it and clean the PCB thoroughly.
3. If nothing helps, than you need a new phone. There is no point to pay for diagnostic/repairs on a 3y old phone.
Val D. said:
OK, lets fight one issue at a time:
1. As I understand, your tiny front speaker never works. If it's correct, then it is broken - hardware issue, can't fix it with software updates/changes. Needs to be replaced.
2. Your back speaker plays ringtones and notifications, but not music in any player. Obviously, the speaker itself is OK, but something else prevents music to play on it. Could be two reasons:
a) software issue with the app(s) you are using or with media volume control settings (you said you checked this already)
b) since ringtones and notifications always play through rear speaker and never through headphones, your phone might think headphones are plugged in and this is why it never plays music through back speaker. I've seen similar issue with an iPhone. The cause was dirty headphone jack. Small resistance between ground and L/R contacts makes the phone think headphones are plugged in. This causes the same issue as yours - you hear the phone ringing, but you can't play music. If you hear the music normally through your headphones, than all you need to do is to clear very well the phone jack. If it doesn't help, than more "aggressive" cleaning is needed. If it was my phone I would dissemble it and clean the PCB thoroughly.
3. If nothing helps, than you need a new phone. There is no point to pay for diagnostic/repairs on a 3y old phone.
Click to expand...
Click to collapse
it was after i tried slimbean
i think your right maybe i will clean it will let you know
the tiny speaker worked but after slimbean it stopped and like spending 2 dyas on a stock rom everything worked great and again after slimbean its gone
SlimBean is not the cause of your problems. Like many other users here, I'm currently running SlimBean with no sound issues.
Tone sound on device is often working
slytidar said:
after sometime my captivate speaker wont let me play any music but all the ringtones are ringing and sound is working perfectly on the loud speaker .. but when i play music from a music player there is no sound .. i did flash the stock rom and still the same problem any help ??
front speaker dosent work either ??
Click to expand...
Click to collapse
I know this might sound off, and I could be wrong, but if all else fails read up on taking the phone apart and re-seat the ribbon for the rear speaker/vibration component and re-seat the connector for the headphone jack/ front speaker/ proximity sensor component.
Yes, it seems weird that the rear speaker seems to work for some things but not others but I had your exact problem after I dropped my phone. After re-seating the rear speaker ribbon my problem was fixed. I've been using it with no issues now almost a year after I did this.
The only reason I say to re-seat both is that I did push on the phone jack connector too so I suppose that could have fixed it, but I'm fairly certain that the rear speaker ribbon was my issue....What happens is the ribbon works itself out of its seat in an off center fashion so the ribbon ends up almost crooked as can be seen when you look at the printed lines used to ensure it has been inserted all the way.
rmntruexjr said:
I know this might sound off, and I could be wrong, but if all else fails read up on taking the phone apart and re-seat the ribbon for the rear speaker/vibration component and re-seat the connector for the headphone jack/ front speaker/ proximity sensor component.
Yes, it seems weird that the rear speaker seems to work for some things but not others but I had your exact problem after I dropped my phone. After re-seating the rear speaker ribbon my problem was fixed. I've been using it with no issues now almost a year after I did this.
The only reason I say to re-seat both is that I did push on the phone jack connector too so I suppose that could have fixed it, but I'm fairly certain that the rear speaker ribbon was my issue....What happens is the ribbon works itself out of its seat in an off center fashion so the ribbon ends up almost crooked as can be seen when you look at the printed lines used to ensure it has been inserted all the way.
Click to expand...
Click to collapse
i didnt try that but i had 3 captivates so i changed the whole motherboard to a new screen and sound works everything is fine. however when the screen of the caprtivate which had problem was inserted with a new mothrebord and now sound doesent work ? no idea why ?
Bought Xperia Z3C and from the first day some calls didn't work well... Others couldn't hear me about 60-70% of the calls, sometimes they heard like strong wind is blowing into the mic and when I put the call on loudspeaker then it worked, they heard me loud and clear.
So I took the phone back and ordered a new one, cause I really like Z3C, even more, if it would work with no problems
So my new, second Z3C, same green beauty - but same problem! I tried repairing with the first phone and tried doing the tests, neither helped. Only this time about half of the calls act like that. Sometimes if I put the call on speaker and then back, it works again, but not always.
So my question would be - Has anyone else had this kind of problem? And if so, what did You do? Is there even anything to do? Is it hardware or software?
There is no other phone I would like but it would be silly for me to try the same thing third time.
sorry to hear that,i guess that when you take the calls ,you cover the loudspeaker at the bottom of the phone
Sent from my D5833 using XDA Free mobile app
Similar thing happened to me, I had to yell first few days untill I discovered I had a bad habit from old mobile phone.
When i talk and holding the phone, my thumb is on the one side, three fingers on the other side, but that little finger is on the bottom, like i hold the phone not to slip down.
And the mic is positioned exactly so my little finger would cover it. That was my reason people couldn't hear me.
I doubt it's your case, but try to see if you do the same thing
Agree with others -- the mic is in a slightly odd place and I had to adjust the way I hold the phone to avoid blocking it in some way. Aren't the mics usually on the bottom left instead of the bottom right like the Z3c?
exact same problem
stinarammul said:
Bought Xperia Z3C and from the first day some calls didn't work well... Others couldn't hear me about 60-70% of the calls, sometimes they heard like strong wind is blowing into the mic and when I put the call on loudspeaker then it worked, they heard me loud and clear.
So I took the phone back and ordered a new one, cause I really like Z3C, even more, if it would work with no problems
So my new, second Z3C, same green beauty - but same problem! I tried repairing with the first phone and tried doing the tests, neither helped. Only this time about half of the calls act like that. Sometimes if I put the call on speaker and then back, it works again, but not always.
----
I have the same problem in All voice communication apps and normal calls.
If i test the microphone at The built in test i get no problem but in skype, Facebook and All other things that uses my Mic it cuts off and makes a windy sound. I was allmost ripping my own head off in anger and confusion because everybody i call is making me say things 5 - 10 times. And now i see im not the only one... What to do? Great phone beside that and headphone and aux volume is adjusting it self..
Click to expand...
Click to collapse
stinarammul said:
Bought Xperia Z3C and from the first day some calls didn't work well... Others couldn't hear me about 60-70% of the calls, sometimes they heard like strong wind is blowing into the mic and when I put the call on loudspeaker then it worked, they heard me loud and clear.
So I took the phone back and ordered a new one, cause I really like Z3C, even more, if it would work with no problems
So my new, second Z3C, same green beauty - but same problem! I tried repairing with the first phone and tried doing the tests, neither helped. Only this time about half of the calls act like that. Sometimes if I put the call on speaker and then back, it works again, but not always.
So my question would be - Has anyone else had this kind of problem? And if so, what did You do? Is there even anything to do? Is it hardware or software?
There is no other phone I would like but it would be silly for me to try the same thing third time.
Click to expand...
Click to collapse
I had this kind of a problem on the latest firmware (.77) sometimes. How about you try downgrading to an older firmware? Like the .93 firmware which can also be rooted
Sent from my D5833 using XDA Free mobile app
Got the same problem. After disabling "noise cancellation" (not sure how it's named in English FW) in settings > Call problems is resolved.
But now everyone hears everything within range of the main mic and thats not cool.
Can anyone confirm its related to 23.0.1.A.5.77 Firmware?
On previous version didn't had any issues except phone went underwater and died, and new one is already on the newest fw ;/
Don't want to do root due to guarantee issues after this.
hiryu_pl said:
Got the same problem. After disabling "noise cancellation" (not sure how it's named in English FW) in settings > Call problems is resolved.
But now everyone hears everything within range of the main mic and thats not cool.
Can anyone confirm its related to 23.0.1.A.5.77 Firmware?
Click to expand...
Click to collapse
+1 the same issue,
serviceman flushed the original firmware twice
nothing helped, they even refused to refund saying that they can not identify the problem .
Farewell guaranty, I'll try CM mb that will help.
The problem is floating, suspect bad mic contact or bad capacitor installed.
both require disassembling for proof.
Service tests shows that mic is ok.
Does anyone know how to get voltage\capacity curves from mic without disassembling ? mb some test pins on the back ?
olomagik said:
+1 the same issue,
serviceman flushed the original firmware twice
nothing helped, they even refused to refund saying that they can not identify the problem .
Farewell guaranty, I'll try CM mb that will help.
The problem is floating, suspect bad mic contact or bad capacitor installed.
both require disassembling for proof.
Service tests shows that mic is ok.
Does anyone know how to get voltage\capacity curves from mic without disassembling ? mb some test pins on the back ?
Click to expand...
Click to collapse
Do you can tell what is the sound recorded by 2nd mic? Mine is very low, like almost subwoofer
And on what Firmware you are?
stinarammul said:
Bought Xperia Z3C and from the first day some calls didn't work well... Others couldn't hear me about 60-70% of the calls, sometimes they heard like strong wind is blowing into the mic and when I put the call on loudspeaker then it worked, they heard me loud and clear.
So I took the phone back and ordered a new one, cause I really like Z3C, even more, if it would work with no problems
So my new, second Z3C, same green beauty - but same problem! I tried repairing with the first phone and tried doing the tests, neither helped. Only this time about half of the calls act like that. Sometimes if I put the call on speaker and then back, it works again, but not always.
So my question would be - Has anyone else had this kind of problem? And if so, what did You do? Is there even anything to do? Is it hardware or software?
There is no other phone I would like but it would be silly for me to try the same thing third time.
Click to expand...
Click to collapse
I had this problem, people did not understand what I said, TrackID was struggling to identify music. I left a message on my mailbox and could barely hear, changing the phone position helped a bit but it was still not loud. Sent the phone in repair and now it's perfect, I can whisper and people understand me
difto said:
I had this problem, people did not understand what I said, TrackID was struggling to identify music. I left a message on my mailbox and could barely hear, changing the phone position helped a bit but it was still not loud. Sent the phone in repair and now it's perfect, I can whisper and people understand me
Click to expand...
Click to collapse
You had issues with the main mic - I do not have (luckilly) such an issue. Only 2nd has some problems, but if I launch service tests it records sounds fine. With different quality than 1st mic but records properly.
Mine was recording fine in service tests also (replay sounded ok), but it was apparently not sufficient in calls. I think the service test is very sensitive, with my repaired unit I can whisper at 10 cm and still perfectly understand on the recording.
difto said:
Mine was recording fine in service tests also (replay sounded ok), but it was apparently not sufficient in calls. I think the service test is very sensitive, with my repaired unit I can whisper at 10 cm and still perfectly understand on the recording.
Click to expand...
Click to collapse
Please post reply to those questions:
1. Do you have enabled noise-cancelling function.
2. Which mic you test in service menu?
hiryu_pl said:
Please post reply to those questions:
1. Do you have enabled noise-cancelling function.
2. Which mic you test in service menu?
Click to expand...
Click to collapse
1) Tried both, no difference
2) Tested microphone
Microphone in Z3C is the worst part of the phone
Im also have problems, or people Im talking to via phone, cause previous phone which I still have - SGS 5 mini - has very sensitive mic.
Both my phones are watter proof, also has special membrane, but when Im callling one to another difference are HUGE.
I checked 2 phones of my friends, and thier Z3C's have the same sensitivity, but the dont complain, as suppose they are usualy yelling
In SGS5mini I can rotate phone around the ear and still very louldy and clearly someone can hear me, thera are little diffrences ofcourse, but in Z3C where even when Im trying to have microphone close to mouth sound is much quieter - moving the phone little bit and conversation can be irritating.
It already pissed me off 3 times so much that I ended conversation, because of complaining of the other people.
P.S. Before someone will ask - yes, I disabled noise cancelling function from the begining, also trying different sound settings in call and sound menu.
SOLVED - at least in my case
What I did till today was:
disable any sound "improvements" in menu
cleaning microphone hole with compressed air
After test I saw little improvement, but still I was merely heard by other caller.
Looking mixer_paths.xml tried few times changing parameters and found the right one to rise sensitivity of internal mic.
Below are unchanged section that I'm talking about - in bold specific value that we can rise.
Code:
<path name="handset-mic">
<path name="adc4" />
<!-- 67 % of 124 (range 0 - 124) Register: 0x231 -->
<ctl name="DEC3 Volume" value="[B]83[/B]" />
<!-- 63 % of 19 (range 0 - 19) Register: 0x15F -->
<ctl name="ADC4 Volume" value="12" />
</path>
I choose value=92 as this found to be still safe (don't use to high values as it can damage your device) and I'm pretty happy now of my Z3C
Prepared MOD for this change to apply from recovery.
I've sent mine for repair. They said everything is ok, since repair service does not test calling in real life - just service tests, where this issue is impossible to catch. Had to ask them for "special" test - calling from my phone to somebody, and checking the difference between Noice cancelling feature turned on and off.
Hi any mod for stock ?
My wife have z3c everything was fine just one day start cut off world etc.
Will try with disabled reduce noise option
Any other solution ?
Guys I had the same problem, solved it today
Mine was running latest android 5.0.2(23.1.A.1.28) Z3 compact.
In my Music application(Walkman app updated to Music)-settings-Audio Settings- Mic sensitivity set to High.
Other person can hear me crystal clear
I suspect this is a Bluetooth related issue. I have my Bluetooth always on and when driving and calling there is no issue on car kit. I found an workaround, when calling before connected I press loudspeaker and mute unmute
Hey folks,
I had the problem with the stock ROM and now I have the similar problem with jackeagels 5.5.1 (SM-G800F).
My microphone works sometimes and sometimes doesn't. People I want to call can't hear me. Eventually after a few calls they do. This is a state I don't want to stay in so does one has any idea what the problem could be? A while ago I pulled some dust out of the mic hole (with a needle) but that doesn't seem to be the problem here
Mines always been dust in the hole. Get compressed air can and blast it. Very annoying.
Hey Guys!
I have a similar problem but only when I use the internal mic, the problem does not occur when I use my headset.
Sometimes, the people I'm calling say that they can hear me very quietly.
Mostly, they say that they hear a constant noise or sound like a "bom bom bom" which is in the background. I can't hear this sound myself and as I said it does not occur when the headset is plugged in.
Any help is appreciated!
Regards, Jens
What phone model? What OS?
The main mic is at the bottom, near USB port. Recording a voice note without earphone, of course, works? The mic hole is dirt or blocked somehow?
lfom said:
What phone model? What OS?
The main mic is at the bottom, near USB port. Recording a voice note without earphone, of course, works? The mic hole is dirt or blocked somehow?
Click to expand...
Click to collapse
Thanks for your reply.
It is a G800F with CyanogenMod 13.
I tested the issue after my initial post with the voice recorder in detail.
So the sound is a kind of buzzing like in the early days of mobile phones when you put your phone near a radio and you get an incoming call.
When I record with the voice recorder, then I hear the buzzing. It is stronger when I say something and quiter when I record silence. Then I also made the same test with my headset, and, unfortunately the buzzing also occured. The intensity was bit lower I think but the sound was there.
Unfortunately, I never tested it with the stock rom. Could this problem be related to a software problem? I'm not sure if I backup my CM and install a stock rom for testing...
Thx!
Yeah, the best way to mak sure it's not software is backup and going back to stock. If it still doesn't work then you have a hardware issue almost certainly...
Hey,
My phone got really quiet during phonecalls 2 weeks ago. I have the slight feeling that I got a software update in that timeframe, but since I can't pinpoint either, that might be coincidence (unless others have the same problem). I also noticed that before while watching videos, you would get the feeling that the sound came from the middle of your phone (and had proper stereo), while now I notice pretty obviously that the sound comes out of the speakers near the USB-C connector..
I've also confirmed that everything is fine when I have a call on Bluetooth Headsets or on Loudspeaker, so it seems that only the speaker next to the front facing camera is affected.
Anybody else with similar issues? Makes phonecalls without bluetooth close to impossible in any crowded area.
Thanks, Olli
pilzkopf92 said:
Hey,
My phone got really quiet during phonecalls 2 weeks ago. I have the slight feeling that I got a software update in that timeframe, but since I can't pinpoint either, that might be coincidence (unless others have the same problem). I also noticed that before while watching videos, you would get the feeling that the sound came from the middle of your phone (and had proper stereo), while now I notice pretty obviously that the sound comes out of the speakers near the USB-C connector..
I've also confirmed that everything is fine when I have a call on Bluetooth Headsets or on Loudspeaker, so it seems that only the speaker next to the front facing camera is affected.
Anybody else with similar issues? Makes phonecalls without bluetooth close to impossible in any crowded area.
Thanks, Olli
Click to expand...
Click to collapse
Check your audio settings anyway. Leave it on music, seems to help and check if mono is turned on in accessibility.
If like me you blocked up your earpiece grill, then get a toothbrush and get it clean, no water just (light) stabbing motions and circular whilst pushing against it .
For me it was what worked.
The main speaker (bottom) I would avoid pushing anything in there at all, but compressed air would work as it should.