Has anybody experienced so far any sort of pixel failure? My Xperia X1 has developed one recently. Its at the upper edge of the screen approximately in the middle. Its one pixel only that is costantly white. Once it was there and disappeared after a while and now it has reappeared.
My device still has got warranty but Im afraid to send it in because of several reasons:
- Would it be covered? I mean it is only a minor disturbance.
- I dont want my phone being replaced. Apart from this minor flaw my Xperia is perfect, no cracks, no keyboard failure, no nothing.
On the other hand if I dont claim warranty now the device might develop more pixel failures and I will not be able to get it repaired under warranty because it (the warranty) will be expired.
What do you think? Has anyone ever heard of such problems?
Mine has not developed any pixel failures yet. Lucky me. When does your warranty expires? I would call up the service line (in Germany we have an Xperia Center) and ask them if it's covered.
But regarding your fear of a new phone - absolutely reasonable. Those could be in much worse condition than your phone is now. Thus mentioned, when ONE pixel failure is not bothering you, keep the phone (in my humble opinion). This does not make the phone likely to have more pixel failures...I would not see a connection
(...but I'm also not a pro in that area)
Hope I could help ya!
The warranty will expire in November 2010. I think I will wait a bit to see in what condition my phone will be in a few months. The pixel failure is barely visible because it is really at the edge of the screen. I doubt that there are more than 2 - 3 pixels between the defective one and the edge. And like I wrote it disappeared once. Maybe the same will happen again.
I really dont want to risk a replacement because of the extraordinary good condition my phone is in right now. So I would say let's see.
Has anybody a tipp what could be done to support the disappearance of the pixel failure? Relative to pc monitors I heard once a proposition to freeze it for 24 hours? Would this really help?
Great news: The pixel failure disappeared again. So I think I can call it a temporary error. Brings a bit of surprise into the normally boring soft reset. I never know whether the pixel failure will be there after the next softreset or not Or if it will disappear again with the next restart
Sending for warranty might be a bit of a game of dice because I know sometimes they replace it with a refurbished phone. If you have big issues with the screen you're probably better off buying yourself a new screen and installing it.
My current Xperia:
Camera has artifacts when takes pics/vids
Keyboard unresponsive
Mic doesnt work
crack in case
i'd send it back because unless its a problem with the like motherboard they should just replace the screen only
Thats exactly what I thought. Since it is only one pixel that fails then and again Im not willing to take the risk of getting my Xperia which is apart from this minor issue in perfect shape replaced by a refurbished phone. So I plan to wait until the warranty will have expired and then Im going to replace the screen myself. It should be possible to do this since I once worked as a radio/ tv technician. Do you know where I can buy a screen?
Hello,
I have recently bought nexus one and now randomly I have problems with the screen - I click on one place and it does something totally differently. It is fixed if I turn off and on screen. Before posting the question I did do my homework - I found this
- Q5: Sometimes my screen registers touches in incorrect places, and I need to turn the phone off and on to make it work correctly again
A: This is a hardware problem, nothing can be done about it. Nexus One's digitizer sucks.
in FAQ and found out that screen can't be calibrated. Now the questions that I have are:
1) Do all of the nexus ones have this issue? Would you advice me to return the phone and get a different model or replace for the same model (I already have bought screen protectors and case).
2) How often does this happen?
3) Is this a truly a hardware issue or software issue?
If this is a hardware issue - can it be fixed by software (e.g. by restarting the driver for the digitizer every minute or something like that...). I've read somewhere on this forum (or on a different one) that motorola had similar issues and they have released a patch that has fixed the issue
4) Are their any hopes it will get fixed in future releases?
5) People who have the same phone - how often do you have to turn off and on it (the screen - not reboot)?
Any other issues I should be aware of?
About the phone - its android 2.3.4
1) Yes. Some are more affected, some are less, all have it. It also depends on a zillion of factors - including climate, average finger moisture, etc.
2) See answer 1.
3) I've never looked at the code, but Nexus One is out for a year. If it was possible to fix - I'd bet it would have been done by now.
4) See answer 3.
5) See answer 1.
You've done your homework, but still came to ask "just in case". Well, the answers didn't change for the last 1/2 year.
Thank you for the quick answer.
If all the phones have this issue - why people are still using them? Or this is something they have just got used to? Also I understand that the frequency is different for everybody, but can I please have some numbers? Its one thing if it does it once a day or once a week and totally different if it does it every hour or every 15 minutes of use... Can you please let me know how often it does it for your phone? Also are you using screen protector? Is there any corolation between screen protector and and frequency?
Screen protector is known to cause less sensitivity and less responsive screen, which might account for some of the trouble.
People got used to it.
It mostly depends on the moisture and heat - the hotter the phone, the more likely is the screen to fail. Without moisture and with casual use it'll fail once a day or so. When playing a game, it can fail more than once an hour.
stillwater2 said:
Thank you for the quick answer.
If all the phones have this issue - why people are still using them? Or this is something they have just got used to? Also I understand that the frequency is different for everybody, but can I please have some numbers? Its one thing if it does it once a day or once a week and totally different if it does it every hour or every 15 minutes of use... Can you please let me know how often it does it for your phone? Also are you using screen protector? Is there any corolation between screen protector and and frequency?
Click to expand...
Click to collapse
It happens to all nexus ones, its a hardware problem. But it only happens about once or twice a week, so most people just live with it. Just turning off then on the screen fixes it, so only takes a second to clear the error.
Also heat seems to cause it, particularly when its charging.
I go weeks without ever seeing the issue. Other times I see it once a week. It sucks but not a huge deal really.
Hi guys,
Just a quick question.... if this problem is hardware and relates to the digitizer then is it worth just replacing the digitizer?
I notice you can purchase a replacement digitizer on eBay.
Is it worth a try? And if so, is the N1 easy to take apart?
I've taken other phones apart and repaired them so have some experience.
If you replace it all you're doing is waisting your time. It will be the same thing. It is not like the digitizer is broken/failing or anything. It just sucks. Its not broken. Better way of thinking of it is a hardware limitation.
Hi guys,
Well, not wanting to be beaten by this screen problem, having suffered for over a year, I decided to take the plunge and buy a new digitizer off eBay. Cost about £20.
Found a couple of vids on Youtube which show you how to take the phone apart etc.
Two months on and all working fine. Not one single screen issue since replacing the digitizer.
Now a VERY happy Nexus One owner. Just wish Vodafone or HTC could have done the same thing on anyone of those four occasions I sent the phone for repair!!!
Now also running the MIUI custom OS... what a fantastic OS!!
Well, I'm pretty surprised no one filed class action suit against Google or HTC for supplying faulty digitizers on Nexus One
---------- Post added at 04:50 PM ---------- Previous post was at 04:12 PM ----------
jamjam11 said:
Hi guys,
Well, not wanting to be beaten by this screen problem, having suffered for over a year, I decided to take the plunge and buy a new digitizer off eBay. Cost about £20.
Found a couple of vids on Youtube which show you how to take the phone apart etc.
Two months on and all working fine. Not one single screen issue since replacing the digitizer.
Now a VERY happy Nexus One owner. Just wish Vodafone or HTC could have done the same thing on anyone of those four occasions I sent the phone for repair!!!
Now also running the MIUI custom OS... what a fantastic OS!!
Click to expand...
Click to collapse
wow! which seller did you buy it from? is it an OEM part or third party? was the multi-touch issue fixed e.g. X-Y axis all over the place when fingers come too close together? does it now register more than 2 fingers?
The seller on eBay was e_cell. Search for this item to see the digitizer I purchased: 190567591678
It was listed as: 'GENUINE HTC NEXUS ONE G5 TOUCH SCREEN DIGITIZER + TOOLS'
I used a video on YouTube to dismantle the phone and insert the new digitizer.
Search YouTube for 'Google Nexus One Screen Replacement & Take Apart Directions'
Sorry I haven't include direct links but the forum wouldn't let me.
Note: Once I'd taken the phone apart I ran a warm hairdryer over the old digitizer in order to soften the glue that holds it in the frame of the phone. Then I slowly eased the old digitizer out of the frame and inserted the new one. The original adhesive in the frame will hold the new digitizer in place.
Tip: Make sure you remove any dust or finger prints from the new digitizer before reassembling the phone. You'll kick yourself if you forget to do this as they will be visible on the inside of the digitizer and it will drive you mad! I made this mistake and had to take the phone apart again to clean it up. DOH!
jamjam11 said:
The seller on eBay was e_cell. Search for this item to see the digitizer I purchased: 190567591678
It was listed as: 'GENUINE HTC NEXUS ONE G5 TOUCH SCREEN DIGITIZER + TOOLS'
I used a video on YouTube to dismantle the phone and insert the new digitizer.
Search YouTube for 'Google Nexus One Screen Replacement & Take Apart Directions'
Sorry I haven't include direct links but the forum wouldn't let me.
Note: Once I'd taken the phone apart I ran a warm hairdryer over the old digitizer in order to soften the glue that holds it in the frame of the phone. Then I slowly eased the old digitizer out of the frame and inserted the new one. The original adhesive in the frame will hold the new digitizer in place.
Tip: Make sure you remove any dust or finger prints from the new digitizer before reassembling the phone. You'll kick yourself if you forget to do this as they will be visible on the inside of the digitizer and it will drive you mad! I made this mistake and had to take the phone apart again to clean it up. DOH!
Click to expand...
Click to collapse
I would love to know what sort of problems did the new digitizer fix?
My problem was when I touched one area of the screen another area would respond.
So a screen calibration issue.
It was most noticeable when texting. For example I'd press a key on the top row of keys and a key on the bottom row would respond.
A work around was to press the power button to put the phone into standby and press it again to continue using the phone. Sadly the problem would always come back.
I'd also have problems selecting App icons. I'd press one and another would respond.
I asked both Vodafone and HTC to swap out the screen but all they ever did was flash the rom or say they couldn't find any problem.
The issue I had is well documented on the internet.
So glad I never gave up on this.
wait so a new digitizer fixed the issue?
so theres a different version of this digitizer?
or is the model and product number still the same?
jamjam11 said:
My problem was when I touched one area of the screen another area would respond.
So a screen calibration issue.
It was most noticeable when texting. For example I'd press a key on the top row of keys and a key on the bottom row would respond.
A work around was to press the power button to put the phone into standby and press it again to continue using the phone. Sadly the problem would always come back.
I'd also have problems selecting App icons. I'd press one and another would respond.
I asked both Vodafone and HTC to swap out the screen but all they ever did was flash the rom or say they couldn't find any problem.
The issue I had is well documented on the internet.
So glad I never gave up on this.
Click to expand...
Click to collapse
sweet! I have the exactly the same issue! so yeah...i'll replace the digitizer. thanks!
---------- Post added at 04:16 AM ---------- Previous post was at 04:12 AM ----------
jamjam11 said:
My problem was when I touched one area of the screen another area would respond.
So a screen calibration issue.
It was most noticeable when texting. For example I'd press a key on the top row of keys and a key on the bottom row would respond.
A work around was to press the power button to put the phone into standby and press it again to continue using the phone. Sadly the problem would always come back.
I'd also have problems selecting App icons. I'd press one and another would respond.
I asked both Vodafone and HTC to swap out the screen but all they ever did was flash the rom or say they couldn't find any problem.
The issue I had is well documented on the internet.
So glad I never gave up on this.
Click to expand...
Click to collapse
Do you have the part number of this new digitizer you replaced? it turn out there are a number of OEM parts with different parts number
Unfortunately I can't state the part number as I don't have that information.
I simply searched eBay for a digitizer and looked for a good seller who appeared to be trusted and had a good feedback rating.
I'd bought from 'e_cell' before and knew they provided a good service.
All along I knew I was taking a gamble when buying the digitizer but the problem with the phone was so annoying I decided it was my last hope to get the thing working properly.
I've had the phone close to a year and a half, and during that time its spent most of its life either away for repair (Vodafone or HTC) or sitting in its box because I refused to use it. Instead I bought myself a second hand iPhone 3G off eBay to get by. Things were made worse by the fact I am tied into a two year contract with Vodafone.
So trying a new digitizer was my last throw of the dice, so to speak.
And the fact it worked is brilliant. I still feel this phone (Nexus One) is the best phone I've had, and I've had quite a few.
Please remember... if you decide to do what i did then see it as a gamble. There are no guarantees in life.
Oh, and be real careful when taking the phone apart and reassembling. It's not particularly hard but there is always a risk you may damage something. So be warned.
jamjam11 said:
Unfortunately I can't state the part number as I don't have that information.
I simply searched eBay for a digitizer and looked for a good seller who appeared to be trusted and had a good feedback rating.
I'd bought from 'e_cell' before and knew they provided a good service.
All along I knew I was taking a gamble when buying the digitizer but the problem with the phone was so annoying I decided it was my last hope to get the thing working properly.
I've had the phone close to a year and a half, and during that time its spent most of its life either away for repair (Vodafone or HTC) or sitting in its box because I refused to use it. Instead I bought myself a second hand iPhone 3G off eBay to get by. Things were made worse by the fact I am tied into a two year contract with Vodafone.
So trying a new digitizer was my last throw of the dice, so to speak.
And the fact it worked is brilliant. I still feel this phone (Nexus One) is the best phone I've had, and I've had quite a few.
Please remember... if you decide to do what i did then see it as a gamble. There are no guarantees in life.
Oh, and be real careful when taking the phone apart and reassembling. It's not particularly hard but there is always a risk you may damage something. So be warned.
Click to expand...
Click to collapse
Thank you for the information, so it turn out nexus one have quite a number of unresolved issues. I was wondering why didn't big G did not order product recall for people with faulty digitizer?
I looked around and found that a number of users have having all kind of issues after replacing the digitizer. Geez...what should I do? Perhaps I should take it to a professional phone repair shop?
poor reception
http://forum.xda-developers.com/showthread.php?t=961274
broken digitizer connector
http://forum.xda-developers.com/showthread.php?t=904013
replacement experience
http://forum.xda-developers.com/showthread.php?t=797203
Well, luckily for me no problems as yet (though never say never!).
The most important thing when taking the phone apart is to take your time, and memorise where everything is located. Be firm but not heavy handed. There are some delicate parts inside the phone so you have to be careful.
Common sense really.
I've had no issues with signal strength. I get HSDPA most of the time, or standard 3G. My data (internet) is working fine and so is GPS.
Inside the phone there are a couple of connectors that control signal so you have to be careful and make sure if they disconnect that you reconnect them again properly.
I build and repair computers and laptops. If you've ever taken a laptop apart that has wireless LAN capability then you'll know there are specific wires which connect the antenna to the motherboard. The same applies in the N1 but on a smaller scale.
Good luck to anyone who tries this!
does anyone from the UK have a source to get a new digitizer from that fixes the heat related issue?
ebay has one for £22.50 (id: 10goodseller2012), and i'm almost ready to click BUY, just want to see if anyone else has more info before i 'blindly' click buy...
edit: i should add, 'e_cell' seller no longer has the N1 digitizers listed...
No matter what anybody says, replacing the digitizer itself won't fix the issue. It is deeper than that. It is the digitizer mixed with the onboard hardware to interpret the digitizer inputs. Usually it ends up just being heat related. I haven't had the issue with my phone for awhile, but that is because it doesn't get as hot as it used to with older versions of CM, but if I have it in the sun, in my car dock, using GPS, it will freak out all the time.
bassmadrigal said:
No matter what anybody says, replacing the digitizer itself won't fix the issue. It is deeper than that. It is the digitizer mixed with the onboard hardware to interpret the digitizer inputs. Usually it ends up just being heat related. I haven't had the issue with my phone for awhile, but that is because it doesn't get as hot as it used to with older versions of CM, but if I have it in the sun, in my car dock, using GPS, it will freak out all the time.
Click to expand...
Click to collapse
i too was sceptical, and i still am.
however, I've replaced the digitizer and so far it's perfect! i'm not sure it's placebo as i could get it todo it 100% of the time.
prior to ordering the new digitizer, i ran tests to see at what temp ranges the screen would play up - according to the battery temp (Battery Monitor Widget), it will play up over 40c.
what i SUSPECT is the fix, is the digitizer i bought is a newer hardware revision than the one i had. the new digitizer did come with it's own chip on the flexible PCB.
i did mean to write down the new digitizer number and compare from the old one to see if they have revised it - alas, i forgot to get the new number. (old one is 940-473-1r5)
its been installed for almost 2 hours now, and on test for around an hour to build up heat - screen on full, camera on, GPS on (using aLapRecorder HD) and it's perfect. before i could guarantee a problem with screen dimmed, camera on, GPS off, so early impressions are good!
I'll give it a proper test tonight on the way home from work - it'll have the windscreen blower aswell..
Hey guys. I have an HTC vivid. I dropped it and the screen cracked, but the phone worked perfectly (LCD is perfect). To fix it, I first bought a replacement digitizer from gounlock.com (SST Trading). This part had a dead zone, basically a horizonal bar 1/3 up from the bottom of the screen. I took the phone apart repeatedly and I'm 100% sure everything was installed correctly. I never contacted the company about the replacement since so much time had passed by when I finally installed the part. Next, I found people who had ordered from repairuniverse.com with good stories, so I ordered the digitizer from them. Instead of risking it, I paid a local repair shop to do the install, and there was zero response from the touch screen, even though it boots correctly. The shop reinstalled the part 3 times, still nothing. The seller gave me some line how the professional installer damaged the ribbon cable and I should order another part. To me, this is a bs excuse, because I've found plenty of threads about cheapo ebay digitizers not working or partially working in various HTC phones. They told me they test their parts, but im sure this doesn't involve actually installing on a real phone to make sure it actually works/is designed correctly, just that it might not have a manufacturing defect.
So, where can I order this part and not have problems? Unfortunately I don't have the original screen anymore to compare part numbers, although these things all seem to be low quality china knock-offs, hence why they frequently don't work.
Thanks for whatever advice you can give me =) It's been a very frustrating experience dumping money into this old phone to fix a relatively simple problem.
well, I probably threw more money down the drain ordering a third digitizer. At least this one only costs 10 bucks. If this one doesn't work I'm just going to sell the phone on ebay and someone else can try to fix it.
Hi,
Last week I bought a new Sony Z3 compact, and I'm having some difficulties with the touchscreen. I'm experiencing some of the sensitivity / bouncing problems I saw in the forum earlier. It's making typing sometimes very difficult.
The build date of the phone (which came with no accessorizes like headphones or something, only a charger, something strange as well) is: week 35 of 2014. Rather old for a new device. I'm wondering if my device is completely new and it's not just a repaired phone with a repaired screen. Is it possible to check whether the screen is original?
The reason I went to the shop was that they're willing to buy my old iPhone which I got temporarily, because my Nexus 5 was broken. I hated the iPhone and they gave me a good deal for the Z3C. But I hope that I bought a new phone and not just a repaired one with a cheap display....
The headset itself doesn't have a single scratch, it looks completely shiney btw
It's possible that they gave you a refurbished device true, but if I'm correct those devices or any sold by any store 'must' be repaired with OEM parts, so it's highly unlikely that they used 'cheap' parts to repair it. You could check to see if the phone is still waterproof by doing the pressure test or putting the in water.
Even phones with OEM parts had the same problem that you described.
If you're not satisfied I'd suggest to go back to the store.
P. S. There is no way to check whether the screen is original or not.
Sent from my D5803
Hi Dsteppa,
Thanks for your quick reply. The pressure test seems fine, so I'm guessing the phone is still water proof. Perhaps an update to Lollipop will fix it. Maybe I'll go to another shop first and compare the two screens before returning my device if Lollipop won't help.
All
I bought my wife this lovely phone in November last year. Within a week she cracked the back glass. So i bought her a new case for it. In the last month she's managed to crack the front but only the bottom right. Everything has been working but as of a few days ago the top half of the phone is unresponsive to touch. Which basically makes the phone a nightmare to use. I've search the web and one guy had the same problem on you tube but didn't mention a way of fixing it. Any one else had this problem and knows a way to fix it?
Any help would be great.
Cheers
Baker0
You might want to see this thread. If your wife was sure she didn't crack it by dropping it or something else, then you may be able to return her phone to Sony for warranty and get it fixed.
If it was her fault, well, you need to send it to Sony and pay for the damages/repairs, go to a local store (or online if you want) and have someone fix the screen, or order a screen online and fix it yourself if you so wish.
Either way the phone is out of commission until you get it fixed. Go back to the store she bought it from and ask if they can do a warranty repair.
The best indicator on if the phone is viable for warranty is to look at the cracks - if it's one line, it was a manufacturer defect. If it branches out into multiple cracks (known as a spider web crack') you most likely wont get warranty repairs for it.
There's nothing you can really do otherwise. I had this same issue on my Xperia Z, it was either pay 250$ for a repair or buy a new one... I just bought the Z3C to upgrade.
There's no magical application that will fix your screen's responsiveness since it sounds like she damaged the touchscreen.