OmePlus 3 Phantom Presses - OnePlus 3 Guides, News, & Discussion

Just wondering if anyone has had or heard of the screen registering touches when you're not actually touching it?
I love this phone and had it since October last year not had an issue do far. I had the stock screen protector on all this time but started to notice the screen registering presses when I wasn't touching it. I thought it was down to the screen protector as I've had the issue before with them. However after removing it I'm still having the issue. Phone is clean and dry.
Sent from my ONEPLUS A3003 using Tapatalk

You should try to call the ghostbusters or the winchesters maybe.
But for real, have you tried another rom or factory reset? If the problem is still there then, it sounds like a hardware issue and you should contact oneplus.

Not tried another rom as I am on stock. Guess I should reflash stock ROM or something before I complain. I am using the Open Betas of Oxygen.
Sent from my ONEPLUS A3003 using Tapatalk

ephumuris said:
Not tried another rom as I am on stock. Guess I should reflash stock ROM or something before I complain. I am using the Open Betas of Oxygen.
Sent from my ONEPLUS A3003 using Tapatalk
Click to expand...
Click to collapse
if you're sing beta i'd advice to revert to stable to make sure the bug doesn't persist...

MarcTremonti said:
You should try to call the ghostbusters or the winchesters maybe.
But for real, have you tried another rom or factory reset? If the problem is still there then, it sounds like a hardware issue and you should contact oneplus.
Click to expand...
Click to collapse
i follow the winchesters bro.. lol..
off topic: im a fan. lol.

My best guess is that the digitizer is shorting out somewhere on the chassis. Best to send it in for repairs.

MarcTremonti said:
You should try to call the ghostbusters or the winchesters maybe.
But for real, have you tried another rom or factory reset? If the problem is still there then, it sounds like a hardware issue and you should contact oneplus.
Click to expand...
Click to collapse
Lol I read your post when watching the Winchesters here what a coincidence!

Related

Very BAD screen issues

So for some reason, my screen keeps recognizing clicks that i don't do. In another way, it clicks on itself. I can leave it on the table with the screen on and by itself, it will make a phone call, or open an app or something. It only clicks on stuff that are in the bottom 1/5th of the screen. Its on every rom, not just the midnote 2.0 that i am using.
Anyone have a solution?
Sounds like a display issue. have u recently sat on it or maybe applying pressure to that part of the screen? or it may be cause by magnets on cases etc....not really sure if it can be fixed unless u replace the whole screen entirely...
Same screen issue!
My Galaxy Note just started doing this as well. Mine is on a stock rom, and I've tried a factory reset and it hasn't helped. I'm wondering if there's some sort of screen diagnostics out there that can help identify the issue. The problem is intermittent, but sometimes when it gets going its just click after click after click on the same spot...
Nope I haven't sat on it. Do you think Samsung would fix it under the two year warranty?
Sent from my GT-N7000 using Tapatalk
kkg720 said:
Nope I haven't sat on it. Do you think Samsung would fix it under the two year warranty?
Sent from my GT-N7000 using Tapatalk
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After the factory wipe and reset do you check to see what applications are running? Do you have absolutely no other apps that have been installed?
There have been some early warnings of virus being written for android so I have used an antivirus program for last eight weeks and never had a problem - perhaps you have an unwelcome visitor?
Otherwise definitely go for a replacement, especially if the phone is only a few weeks old.
I use an antivirus app that I downloaded from the market a little while ago. I ran a scan with it and there is nothing wrong so I guess that my best bet would be to get a replacement. Will Samsung replace it even though I am in the us?
Sent from my GT-N7000 using Tapatalk

Is something wrong with my camera?

Whenever I take a picture, the end result will always be a little blurry and have yellow tinting towards the left side of the picture. To some extent, the life side even has an entire bar going across it. What can I do with my problem?
Sent from my HTC One using Tapatalk 4 Beta
ipeemyself said:
Whenever I take a picture, the end result will always be a little blurry and have yellow tinting towards the left side of the picture. To some extent, the life side even has an entire bar going across it. What can I do with my problem?
Sent from my HTC One using Tapatalk 4 Beta
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Click to collapse
Seems like a hardware issue to me, I'd return it.
Good luck
jodeltje said:
Seems like a hardware issue to me, I'd return it.
Good luck
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Click to collapse
Alright thanks but do you think that this will be covered under the warranty?
Sent from my HTC One using Tapatalk 4
ipeemyself said:
Alright thanks but do you think that this will be covered under the warranty?
Sent from my HTC One using Tapatalk 4
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I would be highly surprised if it would not. Especially if your phone is still newish. Just say no user error could ever cause this.
jodeltje said:
I would be highly surprised if it would not. Especially if your phone is still newish. Just say no user error could ever cause this.
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Click to collapse
Thanks I'll give it a shot. Anyways, does warranty usually replace the entire phone or do they usually just repair the damaged areas?
ipeemyself said:
Thanks I'll give it a shot. Anyways, does warranty usually replace the entire phone or do they usually just repair the damaged areas?
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Click to collapse
Depends, my carrier swaps out defective units for a new one right away if it's 2 months old or less. Otherwise it gets send away for repair.
I'd steer the conversation towards a new one in any case...
Buddy had same issue took it back got a knew one never asked a question had it for only like a week tho
Alright so when your provider decides to replace the phone for warranty, will you have to wait a few days for the new phone or will they give you a new one on that same time?

[Q] Z1 screen skipping

I noticed that every once in a while, the touchscreen on my Z1 "skips". i.e., if I draw a straight line with my finger, it will actually come out as a few short lines with a break between them.
I notice it most in the pattern unlock screen. I will draw my pattern, but it will connect 2 dots, jump, connect another 2 dots, jump again, until I get the pattern wrong error, and in the second attempt everything is fine.
Has anyone else experienced that?
Distaplia said:
I noticed that every once in a while, the touchscreen on my Z1 "skips". i.e., if I draw a straight line with my finger, it will actually come out as a few short lines with a break between them.
I notice it most in the pattern unlock screen. I will draw my pattern, but it will connect 2 dots, jump, connect another 2 dots, jump again, until I get the pattern wrong error, and in the second attempt everything is fine.
Has anyone else experienced that?
Click to expand...
Click to collapse
This happens every once in a while for me while using Swype keyboard. I thought it was a Swype issue, but if you're having this then maybe it's the phone. Haven't noticed it anywhere else but haven't tested.
Sent from my C6902 using Tapatalk
I have this problem too... I tested it with "touch test", and confirmed my suspicion...
Sent from my C6903 using xda app-developers app
I've run into something like this when trying to pull up the pie menu. Normally, sliding up onto the screen from below will trigger the pie menu to pop up (similar to the default "google now" trigger gesture). Every once in a while it'll instead register as a number of taps on whatever is already on that area of the screen (thus triggering some untended action or link most of the time). Of course it won't happen when I'm trying to reproduce it or running some kind of test, but when I least expect it, it happens again.
To verify this issue you can also try going to: Settings, About Phone (last entry on the bottom), Diagnostics, Test Device, Touchscreen.
If the recorded line really does skip you should contact your reseller/ Sony.
If it is just an occasional error it might be Software and not Hardware related. I have not had this problem yet, though.
Oh finally so it's not me alone. Great phone but this single problem lets it down. I'm suspecting a lot ppl have it and dont realise. Not everyone uses swype keyb or swype pattern unlock.
My suspicion is the sony screen protector fitted at factory. Tempted to rip it off.
Sent from my C6903 using Tapatalk
Hmm strange my phone's been having fur over a day now. I removed the screen protector that came supplied in the box and found the problem still existed. Now I've got a real cheapy one on and swyping has been real good.
Sent from my C6903 using Tapatalk
Hey guys I'm having the same problem, too! Which firmware version were you guys using? Because I think the newest firmware .257 has problems has touch I will try to revert to .524 and update you guys later
EDIT : Okay, I have just went back to 524 firmware to test and I can confirm that the problem still persists.
No problem here, maybe it's related to screen protector?
Ok now
@[email protected] said:
Hey guys I'm having the same problem, too! Which firmware version were you guys using? Because I think the newest firmware .257 has problems has touch I will try to revert to .524 and update you guys later
EDIT : Okay, I have just went back to 524 firmware to test and I can confirm that the problem still persists.
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Click to collapse
Running 257: tried it with screen protector packaged in box plus no screen protector = same problem. Day 2 and still seems ok since installing the cheapest screen protector going
amm009uk said:
Running 257: tried it with screen protector packaged in box plus no screen protector = same problem. Day 2 and still seems ok since installing the cheapest screen protector going
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Click to collapse
Hi, is your problem fixed? havent tried changing my screen guard.
Nope not really even though I was convinced at first. Problem comes and goes randomly.
My real issue is using Swype and it's driving me mad. As a workaround if I use my thumb it works fine. Must be the amount of surface contact while I swype.
Sent from my C6903 using Tapatalk
I confirmed the problem too
Please see this video
ttp://youtu.be/CeAw17LrdKE
Probably it is a cause of a hardware issue.
router0520 said:
Please see this video
ttp://youtu.be/CeAw17LrdKE
Probably it is a cause of a hardware issue.
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Click to collapse
Can't see the video, how does it look like? is it really a hardware issue? if then my phone is hopeless.
Defenetly hardware... The metal frame ruinsvthe touch screen when finger connect them. Some onsulating case will solve this though, not such a horrible hw fault...
Sent from my C6903 using Tapatalk
shteren said:
Defenetly hardware... The metal frame ruinsvthe touch screen when finger connect them. Some onsulating case will solve this though, not such a horrible hw fault...
Sent from my C6903 using Tapatalk
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where to get an insulating case and what it's made of so I can get it to check if that works
brapicoco said:
where to get an insulating case and what it's made of so I can get it to check if that works
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Click to collapse
Any thing feom plastic that will seperate the body from the screen I think, so you can't short them with your fingers
Sent from my C6903 using Tapatalk
I have mine since end of September & I don't have any problems. Maybe bad batch ?
Sent from my C6903 using xda app-developers app
LahiruRD said:
I have mine since end of September & I don't have any problems. Maybe bad batch ?
Sent from my C6903 using xda app-developers app
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yes it's a batch problem..
brapicoco said:
yes it's a batch problem..
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Click to collapse
So is hardware problem and will never be fixed?
For few weeks I never saw that problem on mine so I was not worry about it but today I tested few nice games and I realized that after a minute playing the game (Minimotor or HAWX) the virtual joystick stopping working. I have to retouch the joystick with my hand or take off my hand from the phone. All the time.
This is bad, so the Flagship Device is comming to be a Crap Device.
Wee are here too:
http://forum.xda-developers.com/showthread.php?t=2540950
http://forum.xda-developers.com/showthread.php?t=2564985

PLEASE HELP! Screen not showing

Hello there,
Could anyone help me on this.
The scree of my OP 3t got stuck like this.
No matter what i do it gets stuck with it.
What can i do?
Thanks.
You definitely need to RMA that phone. Open a case with OnePlus.
Sent from my MHA-L29 using Tapatalk
CptAwesomeTT said:
You definitely need to RMA that phone. Open a case with OnePlus.
Sent from my MHA-L29 using Tapatalk
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Seriously?!
Mother fu*kin* garbage phone.
It's completely imaculate and i use a stupid leather flip cover... and got this...
It's unfortunate but you got a bad apple hmmmm no wait Oneplus lol it happens unfortunately & i would return ASAP and get a replacement, no it's not a rubbish phone (understand your frustration) you just got unlucky.....
pmarotos said:
Seriously?!
Mother fu*kin* garbage phone.
It's completely imaculate and i use a stupid leather flip cover... and got this...
Click to expand...
Click to collapse
Did you try holding the power button for +/- 30 seconds (you might have already done this but just saying)
ive had this happen to me before when i installed a rom. i do believe it is the calibration for the Amoled screen. It usually takes about a quarter second though.... When mine got stuck i let the battery die then used fastboot to wipe my phone. My phone responded to fastboot even in that state twrp loaded okay after that.
OcazPrime said:
ive had this happen to me before when i installed a rom. i do believe it is the calibration for the Amoled screen. It usually takes about a quarter second though.... When mine got stuck i let the battery die then used fastboot to wipe my phone. My phone responded to fastboot even in that state twrp loaded okay after that.
Click to expand...
Click to collapse
Please, could you tell me how did you do that?
Thanks.

Note 9 Green Polka Dot "Burn in?"

My phone is less that 3 months old. I take care of it religiously. My display turns off after 30 sec, and I dont use auto brightness. It's never at max and I don't leave my screen still for extended periods of time.
Noticed this green discoloration on my screen a few days ago. Now it's all I see. Gives white pages a greenish tint and can be seen better on certain colors.
Very annoying to have on a $1000 brand new device.
Has anyone else noticed this on their devices?? Never had this happen on any of my previous 4 Samsung phones.
Edit - Found out it's called a "screen uniformity" problem.
http://imgur.com/gallery/2vYEsr8
Mattyg17 said:
My phone is less that 3 months old. I take care of it religiously. My display turns off after 30 sec, and I dont use auto brightness. It's never at max and I don't leave my screen still for extended periods of time.
Noticed this green discoloration on my screen a few days ago. Now it's all I see. Gives white pages a greenish tint and can be seen better on certain colors.
Very annoying to have on a $1000 brand new device.
Has anyone else noticed this on their devices?? Never had this happen on any of my previous 4 Samsung phones.
P.s sorry I couldn't post the real url link. Newbie here.
imgur.com/gallery/2vYEsr8
Click to expand...
Click to collapse
That is odd. Have you tried a factory reset to see if that helps at all? Does seem like a burn in issue. If all else fails you have a 1 year warranty to get you a replacement.
I have tried a factory reset. Did a little bit of research and found it it's a "screen uniformity" problem.
Seen a few threads of people seeing this under uv light and it is the glue that holds the glass on.
I'm thinking the glue didnt properly cure on my device and is now showing through. I'm sending my device in to get repaired. I hope it gets fixed the first time. Seen people say it came back again and again.
Try using this app from the Play Store https://play.google.com/store/apps/details?id=com.oledtools
See this thread: https://forum.xda-developers.com/galaxy-note-9/how-to/screen-burn-check-thread-t3851263/
Unfortunately it sounds like you'll need to get it repaired
In the market for a Note 9, but seeing these reports popping up makes me wonder if I should wait for the 10.
This screen is defective and for a replacement.
Gently apply some heat with a hairdryer while pressing down with a credit card wrapped in a soft cloth.
Sent from my SM-N960U1 using Tapatalk
Microwave it! 2 seconds on hi... You don't want a repaired phone!
Photo's[emoji2398] by Sully using SM-N960U or SM-870A
sullytrny said:
Microwave it! 2 seconds on hi... You don't want a repaired phone!
Photo's[emoji2398] by Sully using SM-N960U or SM-870A
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Click to collapse
Lol I'm not going to microwave my $1000 device that is under warranty.
Also if I am not satisfied with the repair then I will send it back. If that keeps happening i will demand a new phone or a refund.
Either way I'm getting it fixed right lol
sullytrny said:
Microwave it! 2 seconds on hi... You don't want a repaired phone!
Photo's[emoji2398] by Sully using SM-N960U or SM-870A
Click to expand...
Click to collapse
silkwood shower.
Mattyg17 said:
Lol I'm not going to microwave my $1000 device that is under warranty.
Also if I am not satisfied with the repair then I will send it back. If that keeps happening i will demand a new phone or a refund.
Either way I'm getting it fixed right lol
Click to expand...
Click to collapse
So if you know what to do, why ask?
Sent from my SM-N960U1 using Tapatalk
sullytrny said:
Microwave it! 2 seconds on hi... You don't want a repaired phone!
Photo's[emoji2398] by Sully using SM-N960U or SM-870A
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Click to collapse
Limeybastard said:
So if you know what to do, why ask?
Sent from my SM-N960U1 using Tapatalk
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Trying to see if anyone else has had this issue or have delt with this. Why troll?
Mattyg17 said:
Trying to see if anyone else has had this issue or have delt with this. Why troll?
Click to expand...
Click to collapse
this issue has been reported.
its the Cheeeze gratorrr
ask @oneandroidnut
I had the same issue on mine. Did a chat with Samsung, they gave me a case number and told me to contact a repair center. I went to Best Buy, they ordered a screen and had it repaired today. Definitely much better. Hopefully it stays that way.
tourbound129 said:
I had the same issue on mine. Did a chat with Samsung, they gave me a case number and told me to contact a repair center. I went to Best Buy, they ordered a screen and had it repaired today. Definitely much better. Hopefully it stays that way.
Click to expand...
Click to collapse
Mine only took 2 and a half months. Hopefully they have better quality screens now. I hope it doesnt start happening again 3 months down the road
Mattyg17 said:
Mine only took 2 and a half months. Hopefully they have better quality screens now. I hope it doesnt start happening again 3 months down the road
Click to expand...
Click to collapse
Agreed because next time I'll have to send it off most likely. Best buy told me if the issue happened again I'd probably have to get Samsung to do the repair.
bober10113 said:
this issue has been reported.
its the Cheeeze gratorrr
ask @oneandroidnut
Click to expand...
Click to collapse
yeah common issue with these junk notes

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