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[Q] Nano sim activation through Verizon - insight needed

I'm unsure if my problem has to do with Verizon or if I need to run a factory reset or try other options. Here's my story:
As soon as the phone arrived today, I unlocked, rooted, and flashed TWRP. No sim was in at any point since I didn't have a nano sim to use for it.
I tried cutting my Galaxy Nexus micro sim into a nano sim (apparently this works for some people), but the N6 states "no sim card - no service" so I don't think it worked.
Went to a Verizon store and got a nano sim for 28 cents, but the clerk couldn't activate it or bind it to my account since Verizon doesn't have the N6 IMEI numbers in their database. He told me to call support. Support was actually helpful, somewhat knowledgeable at least, and tried to activate the sim card over the phone.
Apparently the sim is pending activation from the phone, but I'm still getting the "no sim card - no service" errors. Does anyone know if this error means that it can't connect to the network, or if the phone thinks the sim is physically missing? There seems to be only one way to add the sim to the little tray as far as I can tell (gold face up, matched corner).
Has anyone else had similar issues? Should I try reverting (unroot/stock recovery/etc)? I'm not sure what the best approach is to activate the sim as I'm uncertain if the issue is still with Verizon or the N6.
EDIT: Everything is working now. For those of you moving from a phone with a micro sim, all you need to do is:
1. Cut the micro card down to the size of a nano
2. Drop it in your nexus6
3. Make sure wifi is off if you've already run through the setup. This was my mistake!
4. Give it a few minutes and you'll see the mobile icon flash LTE
It may help if you change your mobile network settings to LTE preferred.

Same thing happened to me. Did you try spinning the sim card around? The notched corner didn't look so much like a notch by the time I was done trimming...

Larzzzz82 said:
Same thing happened to me. Did you try spinning the sim card around? The notched corner didn't look so much like a notch by the time I was done trimming...
Click to expand...
Click to collapse
Interesting. I trimmed off all the white plastic on the left and right sides so that I can rotate it or even flip it over. Going to try a few permutations... nothing yet. That's all it took eh?

That's all it took for me. Everything works. Data, voice, sms,mms... Everything.:good:

Larzzzz82 said:
That's all it took for me. Everything works. Data, voice, sms,mms... Everything.:good:
Click to expand...
Click to collapse
Still no dice. The gold face should be face up, right? I noticed that after a few minutes the error changes to "selected network unavailable", so maybe I'm putting it in right but now its just not being registered.

So far in my experience that message means you need to nuke and repave, including userdata.....YMMV
EDIT: Probably easier to get a new SIM from VZW, thats what I did

cmh714 said:
So far in my experience that message means you need to nuke and repave, including userdata.....YMMV
EDIT: Probably easier to get a new SIM from VZW, thats what I did
Click to expand...
Click to collapse
Thanks, I'll try a factory reset. I'm only running stock... can't imagine root or custom recovery would prevent the sim from being recognized. Perhaps when you click "skip" for the sim card part of the setup it can never be reconciled.

Factory reset didn't work either. Really irritating, it looks like the N6 that shipped from the play store came with android 5.0 instead of 5.0.0 or 5.0.1... possibly a development version from months ago?
I flashed the latest 5.0.1 factory images (boot, system, radio), then flashed TWRP, then did a factory reset to wipe data. At the setup prompt when I rebooted, it still says "insert sim card".
I'm not sure what else to try. If the sim card isn't activated I can't tell if that's why it wants me to insert a card, or if it physically thinks it is missing. I may need to order a nano sim to micro sim adapter, then put that in my old gnex and activate it that way, and finally move it over to the N6.
Does anyone have any other ideas or think I may have overlooked something?

mordrukk said:
Factory reset didn't work either. Really irritating, it looks like the N6 that shipped from the play store came with android 5.0 instead of 5.0.0 or 5.0.1... possibly a development version from months ago?
Click to expand...
Click to collapse
All of the stock shipped with 5.0 so far. Not 5.0.0. 5.0.1 update notification "should" arrive after initial bootup

Contacts screen side up. It took a while to get onto the network initially. .#.#4636#.#. On the dialer opens a testing menu. There is a drop down menu, middle of the phone info page. Mine is set to lte/cdma auto

Thanks, never knew about hidden dialer apps. I set mine to the same. It's been a few hours and still no connection, so I'm going to assume the fact that the sim isn't activated is what's causing the phone to believe it's not inserted. I really need another phone to test with... if the sim card can be activated or work on another device, and still doesn't work in the N6, then it'd be a hardware problem.
Also good to know 5.0 is standard.

Update: I tried using the cut micro sim again, but this time turned wifi off. Looks like cutting the micro sim worked after all. I'm somewhat recognized by the network, but the sim used no longer maps to my account, so I'm getting a verizon webpage stating "device error" and to call customer support. I think if I can get verizon to revert changes made on my account yesterday back to the gnex with my old sim that this will work.
Moral of the story - cutting micro sim cards will work, but turn off wifi when trying to test your sim!
I'll report back once this is finally resolved. Hopefully this helps someone else.

Got it working - just had to get a new micro sim for my gnex, re-activate that device, then I was able to cut it down to nano size and load it into my nexus6. With wifi off this time, everything worked, and it connected to the network.
I've updated the original post with instructions for anyone else who might be having this problem.

[Q] Nexus 6 Verizon Network problem

I've had a T-mobile Nexus 6 on Verizon network since Thanksgiving. I've had no problems at all UNTIL today. Woke up and my network symbol has an exclamation point next to it and when I try and make calls it sends me to Verizon's customer account services. Also, a dropdown bar with the words "sign into network" appear. After clicking on it it sends me to the Verizon's broadband page.
Anybody else have this problem and no what to do? Wanna run this by before I call and navigate customer service.
Edit: My account is fully paid and up to date

Try reinserting the sim card and reboot with WiFi off. Otherwise you might need a new activated nano sim.
Its weird that it'd suddenly become deactivated though. That would suggest they cut you off intentionally.

mordrukk said:
Try reinserting the sim card and reboot with WiFi off. Otherwise you might need a new activated nano sim.
Its weird that it'd suddenly become deactivated though. That would suggest they cut you off intentionally.
Click to expand...
Click to collapse
Yeeup. I've tried a factory reset and exchanging the sim. I put my wife's micro sim in and it deactivated her whole account. Verizon did this on purpose and I'm not happy. I've been using this phone for 3 months with NO problems

So any sim inserted to your N6 has the associated account deactivated? What did Verizon support say when you called them?

mordrukk said:
So any sim inserted to your N6 has the associated account deactivated? What did Verizon support say when you called them?
Click to expand...
Click to collapse
Okay, so I called Verizon and the tech could not get my phone activated. She said the phone number on that account wasn't working. While this was going on I randomly checked my EMEI number on Swappa and my phone was just reported Stolen/blacklisted! Although I bought on CL unopened in box with triple-checked clean ESN. I've used it for almost 3 months with no issues and a clean ESN. I even registered it through Motorola's website. I am beside myself. I didn't say anything to the tech because she was determined to get it working and I didn't want to be like "oh hey, yeah by the way I just realized this phone is reported stolen".
Well, it is still not working and tech pretty much gave up. So I'm gonna go down to Verizon and see if there is another workaround. I don't know if this is the reason it isn't working, but all evidence says so.
Anybody have any ideas on if this phone can be used again? Am I screwed?

That's sucks how that can happen. I to bought my nexus from someone and I sure hope he doesn't do the same thing. They should see one you activate it and use it for a period of time. Then all of a sudden reported stolen, that is a scam.
Sent from my Nexus 6 using Tapatalk

Haha! Figured it out.... Finally got to a tech who knew what was up. I'm on a family plan and unbeknownst to me my inlaw had an ipad stolen and reported it to Verizon, which in turn deactivated and reported device stolen. BUT, instead of reporting just the ipad, they reported the phone too. Doesn't make a whole lot of sense. But the tech fixed it.
I told him it up front it wasn't a verizon "branded" device, that I cut my micro sim card down to fit it and he said no problem he would get it working....AND he did.

Similar issue
I'm having exactly the same symptoms as you mentioned, but on Swappa my IMEI comes up clean. I've talked with Google, Motorola (source for my N6), and Verizon. This happened right after a *611 call related to a billing issue. The sim in the phone is a microsim cut from my S3. Worked for about a month, then boom. Finally talked to someone last night that "fixed" my issue, but it's flaky and temporary at best. The tech support person activated my phone as my old S3 somehow, but it does seem to work. One of the other Verizon techs put in a service request to add my IMEI to the Verizon database, but it was denied because of differences between the firmware/software on the Verizon N6's making mine "not safe" to be on their network. I'm looking for a long term solution. Every time I jump off WiFi I get the aforementioned network exclamation point and then it comes back. I'm wondering if the phone had Verizon's firmware version if they'd activate it? I think my IMEI is blacklisted?
I didn't want to start a new thread since this is similar.
Hoping I didn't break any other rules. Any help would be greatly appreciated.

[Q] Voice: Out of service / Data: In service HELP!

I have lurked so much around XDA and still I have no solution
I own a Moto X XT1053 on Movistar (Mexico)
Everything was working fine until I got my SIM card replaced. Now Voice and SMS don't seem to function but Data from my carrier works fine.
When I try to dial I get a "Mobile network not available"
I have done "fastboot oem config carrier (all possible options) No luck.
I have switched from 4G to Edge since that seems to be the solution for many but that didn't work for me.
Yes I have searched for networks and selected "Choose Automatically" No luck.
I have flashed back to stock firmware using T-Mobile's firmware (which has always been my solution and everything worked flawlessly) but now that doesn't work. I've actually not a fan of custom roms I only do stock and xposed the [email protected]#$! out of it but even a clean stock doesn't seem to fix it.
I even went to Movistar and they believe its my phone since they tested my sim on another phone and voice worked on theirs.
Any thoughts on what could be the solution? Please Help!

Check the APNs?

Alecegonce101 said:
Everything was working fine until I got my SIM card replaced....
....they tested my sim on another phone and voice worked on theirs.
Click to expand...
Click to collapse
I think your first statement supersedes your latter statement and everything in between. Just because your new SIM worked properly in another phone doesn't mean it's guaranteed to work in your moto x. Maybe for some reason your moto x is reading the sim as a data only Sim, or maybe it's registering on the network as a data only Sim.
did you cut the Sim to nano or did it come as nano?
Did you try a different SIM in your Moto X?

dtg7 said:
I think your first statement supersedes your latter statement and everything in between. Just because your new SIM worked properly in another phone doesn't mean it's guaranteed to work in your moto x. Maybe for some reason your moto x is reading the sim as a data only Sim, or maybe it's registering on the network as a data only Sim.
did you cut the Sim to nano or did it come as nano?
Did you try a different SIM in your Moto X?
Click to expand...
Click to collapse
They did try another Sim on my phone and same, no good. Voice seemed to work on other phones. I personally believe my phone was blacklisted. When I went to get my Sim changed I forgot to mention the account was under my moms name. Now my new Sim is under my name but with the number of another owner (my mom). Which could explain why I get no voice or SMS but data works fine. I am actually on my way to customer service right now.

Well just returned from customer service. No good. Its the phone itself. :/

Well just returned from customer service. No good. Its the phone itself. :/

Problem solved?
Alecegonce101 said:
Well just returned from customer service. No good. Its the phone itself. :/
Click to expand...
Click to collapse
Have you solved the problem? I'm using Samsung Galaxy S5 and has similar problem... After couple of times of change rom the problem occur... I'm not genius and I have struggle with this problem for more than 2 weeks... See whether we can work this out...
My situation is:
1. Voice: out of service, data: inservice;
2. IMEI: seems normal
3. I tried two SIM card with different ISP, neither work;
4. I also try that two SIM card on my iphone4, both work well.
5. Since my phone is G900F HK version, and I'm currently in UK, so I tried latest UK stock firmware and latest HK stock firmware. Same...
I had do some searching and said that there are few reason that might lead to this problem:
1. IMEI error. Flash rom may damage your partition, if your IMEI is 0046*** or 0000*** something then this is the case;
2. Baseband related. Just flash some wired rom that no capable with your local bands?
3. still looking...
Good luck then...

Same thing
Did you ever solve this? I am having the same problem on my Moto x Pure 2015.

Texting and LTE issue using P30 Pro on AT&T in the US

I ordered a P30 Pro from Amazon on July 2nd. While waiting for it to be delivered, I put my (new) AT&T sim card into a Galaxy S10. I used the S10 for about a week. Right away, I noticed an issue with the text messaging. I could send SMS texts to an individual, but when sending bulk SMS texts to a group, only some of the group would receive the texts. I tried troubleshooting the problem with no luck. In the meantime, my P30 Pro was delivered, so I switched the sim card to it. The texting problem persisted, so I called AT&T tech support. The customer support rep decided it was an issue with an IMEI mismatch in their system. Apparently, the system still had me set up using the IMEI of the S10. After updating the IMEI in the system, the text issue seemed to be improved, but I completely lost LTE connectivity. The customer support rep said this happened because my device was registered as a 2G device using the correct IMEI. I explained to her that it was not a 2G device, but she told me as long as I continued using the IMEI from my phone, it would only function as a 2G device. Ultimately, I had her switch the IMEI back to that of the S10. The LTE is definitely more important to me than having the ability to group text.
I have 3 questions:
1. How could the IMEI be the issue when the text issue started with the S10? Unless they were using the IMEI of a device different to the S10 to begin with, this doesn't make sense to me.
2. Has anyone experienced the texting issue, and if so, how did you fix it?
3. Does using the IMEI of the P30 Pro automatically kill LTE on the AT&T network? Seems like if this is true, it is purely an issue with AT&T and how they have the device set up in their system.

I have no problems on AT&T and have used many Huawei phones over the years. They definitely have your line/device provisioned incorrectly. Go into a store (or call and request) that a new SIM card is sent to you. Put this new card in an AT&T branded device and then move it over to your P30 Pro. I'm betting all of your issues will go away.

Goronok said:
I have no problems on AT&T and have used many Huawei phones over the years. They definitely have your line/device provisioned incorrectly. Go into a store (or call and request) that a new SIM card is sent to you. Put this new card in an AT&T branded device and then move it over to your P30 Pro. I'm betting all of your issues will go away.
Click to expand...
Click to collapse
Goronok, thank you for the advice. I have a new SIM card coming. I really hope this will fix the issue! :fingers-crossed:

Goronok said:
I have no problems on AT&T and have used many Huawei phones over the years. They definitely have your line/device provisioned incorrectly. Go into a store (or call and request) that a new SIM card is sent to you. Put this new card in an AT&T branded device and then move it over to your P30 Pro. I'm betting all of your issues will go away.
Click to expand...
Click to collapse
Well, I put a new SIM card in the phone last night, and the text messaging issues persist. I took out my SIM card and put my daughter's SIM in the device, and everything worked as it was supposed to. I called AT&T tech support, and they insisted it was a device specific issue. They had me turn off and turn back on Advanced Messaging, but nothing changed. I tested my SIM in two phones, my P30 Pro and my daughter's S10, and the text messaging issue followed my SIM. I put my daughter's SIM in both phones, and the text messaging issue went away both times. It must be a provisioning issue of some sort.

Quick Update - My text messaging issue has not been resolved. AT&T insists that it is an issue with a mismatched IMEI number. We correctly set the IMEI number and as a result lost LTE connectivity. Since they don't have a P30 Pro profile loaded into their computer system, it has to be registered as a generic 2G device when using the correct IMEI number. I had them escalate the IMEI issue to have it correctly programmed into the system so that it will be recognized as a legitimate 4G device. I am currently using a different IMEI number in the short term that belongs to another 4G device on my account so that I won't be without LTE. Once this is fixed, we will go back to addressing the messaging issue. As a side note, I don't believe the IMEI mismatch is causing the messaging issue. For the one day I had the correct IMEI number listed in their system, the messaging still did not work correctly.

Question X90 Pro Plus Network Issues?

Just wondering if anyone else might have had this issue I'm having and if there is any fix or work around for this. So I imported a Vivo X90 Pro Plus China variant and am currently using it in the US. I originally was using Verizon on it but was having network issues. Would work for a week or so (4G data,text,voice all worked), then would go to no bars and no service and would not re-connect with the network. I would have to remove the sim card, and re insert it multiple times or activate a new sim card and put it back into the phone for the phone to re connect and show signal bars and work again. So I assumed its just Verizon thus switched to a T-mobile sim and started using T-mobile with the device. With T-mobile worked better, got 5G instead of only 4G and everything was smooth for about 3 weeks. Then again I am having this same issue. Every week it drops service and says no service, I have to remove the sim card, insert a completely different sim and remove that sim and re insert my active sim for the phone to re establish and activate with the network.
SO the only thing I can think is that either the phone software somewhere is rejecting and blocking the sim or network after a while for some reason, or that the carrier (tmobile and verizon) are rejecting the phone being on their network and kicking it out. But if that is the case, why does it work again when I remove the sim, insert a different sim and re insert the same active sim back again. Makes me lean toward a software lock or something.
Any ideas? Thanks guys.

Im now in US too, currently running on mint and i didnt see any problems with network issues, most of time in on wifi but every time i need data it works fine. Only difference is im running european sim on slot 1 and us on slot 2.

oh, hmm not sure what could be causing this issue for me. I'm thinking maybe one of the installed Chinese apps are interfering with it but not sure.

I'm on mint as well (uses T-Mobile network).
Never had any network issues.
It might be worth trying to restore the phone and try the newer 2.6.4 debloat script as a baseline.
Then after that you can try removing some of the additional system packages like vivo store or vivo.pem (although the jury is mixed on whether it's useful to do that).

blabba said:
I'm on mint as well (uses T-Mobile network).
Never had any network issues.
It might be worth trying to restore the phone and try the newer 2.6.4 debloat script as a baseline.
Then after that you can try removing some of the additional system packages like vivo store or vivo.pem (although the jury is mixed on whether it's useful to do that).
Click to expand...
Click to collapse
I may have to try that and look into it. I'm not too familiar with doing any rooting or running adb stuff (been years since I did that sort of thing) so worried I might mess something up rather than fix it lol