I recently received a Sprint Note 5 and am trying to use it on my existing MetroPCS account. I went in to the Metro store for an ESN swap, received a new sim card, yet when I popped it in my phone it says "sim not recognized" or something to that effect; also the APN settings section disappears when the Metro sim is installed (visible when Sprint sim is in, but the options are greyed-out). I've searched for almost two hours online for a solution, to no avail. I am certain that at least a few of these LTE bands are going to work on MetroPCS, but not sure why the sim registers as unrecognizable. I called Sprint and they assured both the previous owner of the phone and myself (separate calls) that the phone is unlocked. Are they lying? Did I receive a defective sim from Metro? Am I the ultimate idiot because my search parameters are faulty and this is some common sense issue? I appreciate any help you guys can offer. Love my XDA fam.
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I have an unlocked AT&T xt1097 but it won't register my T-Mobile Sim card. It registered for about 3 minutes, got a welcome to T-Mobile text and that was that. My phone number shows up in settings, but it shows I have zero service. I've reset, and rebooted several times to no avail. My sim works in a nexus 6 so it's not the sim. Imei os clean. Does anyone have any ideas what it could be or how I could get it to work with my T-Mobile sim?
When you say unlocked, unlocked Sim or unlocked boot loader?
sim unlock. As far as I know there's no boot loader unlock.
Could it be that the imei isn't in T-Mobile's data base since it's an at&t moto x?
Edit: went and put the imei in to tmobiles imei checker and it couldn't figure out what device it was and if it was okay to use on their network. Now I just need to verify with T-Mobile and see if they can register the imei.
Bl00dRunzC0ld said:
I have an unlocked AT&T xt1097 but it won't register my T-Mobile Sim card. It registered for about 3 minutes, got a welcome to T-Mobile text and that was that. My phone number shows up in settings, but it shows I have zero service. I've reset, and rebooted several times to no avail. My sim works in a nexus 6 so it's not the sim. Imei os clean. Does anyone have any ideas what it could be or how I could get it to work with my T-Mobile sim?
Click to expand...
Click to collapse
did you ever get it to work? i am experiencing the same issue. it connects to my friends AT&T network fine but with t-mobile it just says "cant register" etc,etc.
Change the APN settings
I have had a problem like this with my unlocked phone and AT&T, but when they set it up in the AT&T store they fiddled with the APN settings. I had to do the same to get my wife's unlocked Lumia 635 to work on the T-Mobile network. Try the values used in the link attached and see if it works.
http://www.4gtricks.com/2013/04/t-mobile-4g-apn-t-mobile-4g-apn-settings.html
Att motox on tmobile
Reireichan said:
did you ever get it to work? i am experiencing the same issue. it connects to my friends AT&T network fine but with t-mobile it just says "cant register" etc,etc.
Click to expand...
Click to collapse
.
I was able to connect to tmobile network some times, able to make calls. No data connection at all. I played with APN settings and everything else. any help..?
I have an unlocked ATT x1097 and it works just fine with tmobile.
You just have to MAKE A NEW APN SETTING.
When you put a tmobile sim in it, it will automatically create a couple of T-MOBILE apn settings. Just leave that as is and create a NEW APN SETTING with same info you can find from Google. Select that as your data apn. And reboot the device for the best result. It should fixed the problem.
For those of you whose sim does not register into tmobile network; i think it could be one of the following reasons:
1. Original ATT modem does not work well with tmobile frequency in your area
2. The device is locked (stolen, non-payment, etc)
3. The device is broken
4. Your SIM card is damaged
As long as you are at the home screen with tmobile sim, your phone is GSM UNLOCKED, and it iwill never lock again.
keoaloha said:
I have an unlocked ATT x1097 and it works just fine with tmobile.
Click to expand...
Click to collapse
Where did you get it unlocked?
keoaloha said:
I have an unlocked ATT x1097 and it works just fine with tmobile.
You just have to MAKE A NEW APN SETTING.
When you put a tmobile sim in it, it will automatically create a couple of T-MOBILE apn settings. Just leave that as is and create a NEW APN SETTING with same info you can find from Google. Select that as your data apn. And reboot the device for the best result. It should fixed the problem.
For those of you whose sim does not register into tmobile network; i think it could be one of the following reasons:
1. Original ATT modem does not work well with tmobile frequency in your area
2. The device is locked (stolen, non-payment, etc)
3. The device is broken
As long as you are at the home screen with tmobile sim, your phone is GSM UNLOCKED, and it iwill never lock again.
Click to expand...
Click to collapse
Just wanted to say thank you. My T-Mobile SIM wouldn't connect and I even went to the T-Mobile SIM store to get a new SIM Card but it didn't help. As you stated, adding a new APN setting was the only thing that worked.
For those of you who want to unlock your Moto X, I purchased a code on eBay for about $8 and received it within 6 hours. I would post the link but I'm afraid it might be considered spam.
What type of data signal are you getting? LTE?
keoaloha said:
I have an unlocked ATT x1097 and it works just fine with tmobile.
You just have to MAKE A NEW APN SETTING.
When you put a tmobile sim in it, it will automatically create a couple of T-MOBILE apn settings. Just leave that as is and create a NEW APN SETTING with same info you can find from Google. Select that as your data apn. And reboot the device for the best result. It should fixed the problem.
For those of you whose sim does not register into tmobile network; i think it could be one of the following reasons:
1. Original ATT modem does not work well with tmobile frequency in your area
2. The device is locked (stolen, non-payment, etc)
3. The device is broken
4. Your SIM card is damaged
As long as you are at the home screen with tmobile sim, your phone is GSM UNLOCKED, and it iwill never lock again.
Click to expand...
Click to collapse
Yes, LTE and 4G
keoaloha said:
Yes, LTE and 4G
Click to expand...
Click to collapse
Nice. Where did you get your unlock code?
I don't know about OP but I have always used swiftunlocks and have had great luck. Got my N6 from ATT unlocked through them without issues as well.
http://www.swiftunlocks.com/unlock/motorola-at-t-tmobile-worldwide
I noticed that sometimes phone picks up apn without issues and sometimes you have to restart so I just restart every time I make a change to be on the safe side.
Just in case anyone else has the same issue as OP, you should use the
Code:
epc.tmobile.com
APN, NOT the
Code:
fast.tmobile.com
one.
The fast.tmobile.com one would not let me register on the network. epc one did immediately.
Bl00dRunzC0ld said:
I have an unlocked AT&T xt1097 but it won't register my T-Mobile Sim card. It registered for about 3 minutes, got a welcome to T-Mobile text and that was that. My phone number shows up in settings, but it shows I have zero service. I've reset, and rebooted several times to no avail. My sim works in a nexus 6 so it's not the sim. Imei os clean. Does anyone have any ideas what it could be or how I could get it to work with my T-Mobile sim?
Click to expand...
Click to collapse
Hey, I know this post is kind of old but I am currently having the same problem with my moto X 2014 going from At&t to T-Mobile, were you able to get it fixed and if you did, what did you do?
Any luck? I've just come accross the same issue. Got phone unlocked, and bought a new sim and activated. I'll get like 3-4 minutes of service randomly here and there, but about 99% of the time no service. Tried multiple variations of APN settings that I've found online. No luck
Fixed all my seriously annoying connection problems by flashing the 4.4.4 modem.
http://forum.xda-developers.com/showpost.php?p=61208627&postcount=5
I just gotta upload the 4.4.4 modem from my pc, will do that later for you.
edit: https://www.mediafire.com/?4ydw34c4bjxk423
thorasaurus said:
Just in case anyone else has the same issue as OP, you should use the
Code:
epc.tmobile.com
APN, NOT the
Code:
fast.tmobile.com
one.
The fast.tmobile.com one would not let me register on the network. epc one did immediately.
Click to expand...
Click to collapse
Neither one works for data... Just got it unlocked from swiftlocks and I can get voice, but no data :crying:
Someone help!! ...plz
Anyone ?? T-Mobile reps are mostly useless, and keep telling me that my device may have been ' re-locked ' to AT&T after a hard reset !! I know that's not the case because I've thrown in a Vodafone sim and it recognized it ! The sim unlock was purchased from SwiftUnlocks and the phone took it in one try w/o any issues!
Now, I can't even get voice to work... All I see is ' No Service ' and when manually trying to register with T-Mobile, it says ' unable to connect to the T-Mobile network. Please try later '
Someone please help out!!
So I recently got a T-Mobile Samsung Galaxy Note 4. As we know, it's unlocked 100% without any special root methods or entering in codes into the dial pad. With that being said, I popped in an LTE Straight Talk SIM card, transferred my old number to the new SIM and configured the APN and for a long while it was working fine with no issues. Then out of the blue, I had no data. It absolutely quit without warning. I go to check the APN settings I had previously and they were gone. I had redone everything and saved the settings. However, when I go back out a menu, no Straight Talk APN. I did the same thing again....and once again no APN settings. Just the default T-Mobile LTE APN.
So I'm at a loss. It was working fine previously and now I cannot set APN settings. I have reset the phone more than once (reluctantly). Any thoughts? Any help would be appreciated since I'm paying those bastards $45 and some change a month for service I cannot get. Also as a note, I can receive and send text messages with no problem. Calling number results in "you are not registered on a network," but I know the fix for that.
blckdragn22 said:
So I recently got a T-Mobile Samsung Galaxy Note 4. As we know, it's unlocked 100% without any special root methods or entering in codes into the dial pad. With that being said, I popped in an LTE Straight Talk SIM card, transferred my old number to the new SIM and configured the APN and for a long while it was working fine with no issues. Then out of the blue, I had no data. It absolutely quit without warning. I go to check the APN settings I had previously and they were gone. I had redone everything and saved the settings. However, when I go back out a menu, no Straight Talk APN. I did the same thing again....and once again no APN settings. Just the default T-Mobile LTE APN.
So I'm at a loss. It was working fine previously and now I cannot set APN settings. I have reset the phone more than once (reluctantly). Any thoughts? Any help would be appreciated since I'm paying those bastards $45 and some change a month for service I cannot get. Also as a note, I can receive and send text messages with no problem. Calling number results in "you are not registered on a network," but I know the fix for that.
Click to expand...
Click to collapse
Try setting the APN with this app https://play.google.com/store/apps/details?id=com.tracfone.straighttalk.stdatasettings
Sounds like your phone got black listed. Did you buy it from Tmobile? If you bought it from some one else it was either a stolen phone or the previous own stopped paying for it.
Sent from my SM-N910T using XDA Free mobile app
ShrekOpher said:
Sounds like your phone got black listed. Did you buy it from Tmobile? If you bought it from some one else it was either a stolen phone or the previous own stopped paying for it.
Click to expand...
Click to collapse
I had bought the phone from a local gas station owner (who had 2 other T-Mobile phones with him). It was working while he showed me the phone (he had gotten several text message and Facebook updates). He then reset it. I bought a Straight Talk SIM kit and went to work. I had working data until the next day. I had played around with some more internal settings, like updating the touch sensitivity and more. Everything was working until I refreshed the Wi-Fi antennae. Don't think that would have anything to do with the 4G/LTE radios or regular antennas. Overall, it was working, so I don't see how it could just magically stop.
Sent from my SM-N910T using XDA Free mobile app
blckdragn22 said:
I had bought the phone from a local gas station owner (who had 2 other T-Mobile phones with him). It was working while he showed me the phone (he had gotten several text message and Facebook updates). He then reset it. I bought a Straight Talk SIM kit and went to work. I had working data until the next day. I had played around with some more internal settings, like updating the touch sensitivity and more. Everything was working until I refreshed the Wi-Fi antennae. Don't think that would have anything to do with the 4G/LTE radios or regular antennas. Overall, it was working, so I don't see how it could just magically stop.
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
If he bought the phone on a lease from T-MOBILE and never fully paid it off T-Mobile would black list it. Or if he sold you a lost\stolen phone.
You can contact T-Mobile or check the IMEI on one of those checker sights to see if it has been blacklisted.
Sent from my SHIELD Tablet using XDA Free mobile app
You can check to see if you're blacklisted by visiting the T-Mobile website and using their IMEI checker. If you're blacklisted you would not be able to place calls. I will attach sample AT&T APN that works for me. I'm on Cricket and not StraightTalk but it may work for you.
For all who helped out on this post, THANK YOU! I figured what my issue was. SIM card is fine and the data settings work as long I don't configure the MCC & MNC settings. Changing the MNC from 260 to 410 is what caused my saved APN to disappear. Not sure why that happens, but if any of you have an idea of why, direct me to the thread that explains this or if you know, quote this reply. And another thing, I am able to send texts and make calls, but due to the location I was in, texts sent at half the speed of smell and making a call was impossible due the phone claiming I was "not on a registered network" even though ST is a network (duh). I have no service issues on my Note 3 N900A when I that. Anyone think it could be because AT&T's device antennas differ from that of a T-Mobile Note 4? Personally, I don't think they would since they are both GSM and operate on the same bands (I would think), even though the Note 4 has "newer" technology. Not really worried about data, texts or calls since I have Wi-Fi in said location.
Again, thanks to those that helped me out. And, again, if anyone has any ideas to the information said above, by all means give your say or direct me to where there is substantial info.
I have a friend who is on MetroPCS here in the States and he can't seem to get his SIM card to be seen by this device. It was originally meant as a going-to-college gift but has turned into more of a headache than a gift. Yes, we know that MetroPCS uses T-Mobile's towers and the Blu R1 HD is entirely compatible with it...we just don't know why his SIM won't work. Originally we had to get a SIM adapter for the Nano SIM to make it fit the MicroSIM slots, but regardless of which slot we put it in, the phone is stuck on "Emergency Calls Only".
If anyone could help, that'd be a lifesaver, as he starts school on the 22nd of August.
Things we've tried:
Going through the searching for operators function in settings->more->cellular networks
Entering different values in APNs (settings->more->cell networks->APNs)
Restarting a bagillion times
Changing preferred networks
Repeatedly tapping on which sim slot to use for data and messaging
Going into Data Usage only to not find the Cellular data option next to MetroPCS
Did you try another SIM? It's possible that the phone itself is shot. Otherwise, the SIM could be shot. Did you try the SIM in another device? It seems unlikely (however, not impossible) that the SIM and the phone just don't like each other. It's also possible that your adapter is positioning the SIM incorrectly. You should be able to get a good one by going to a T-Mobile store. They usually have a few laying around.
Doesn't Metro require you to give them the phone's IMEI before being able to use the new phone? Contact Metro CS and tell them you got a new phone that you want to use and give them the IMEI
If you alrdy did that then try using another active SIM (borrow from friend/family) and see if that works fine with the phone in case the phone is defective
I have Metro PCS and this phone. You need to call MetroPCS and give them the IMEI. Make sure you give them the right IMEI as there are 2 SIM slots on the phone - each with its own IMEI
We went to a T-mobile store to get a good adapter for free.
Thanks, we'll try this!
It worked. His phone is now setup thanks.
I was wondering if anyone can help me with my current predicament. What do I need to do in order to edit the APN settings so that my phone can receive mobile data?
I had recently moved from the United States to the Netherlands. In moving, I took my Samsung Galaxy S8 (Model No. SM-G950U) with me because Verizon Wireless, my old carrier, had said my phone was unlocked and could be used with any other carrier worldwide. In arriving to the Netherlands, I promptly switched my Verizon SIM with a Vodafone one. Everything worked fine except my phone did not receive mobile data. In speaking with a Vodafone rep face-to-face, they said it's because under APN, only 'Verizon Internet' is shown. They pointed out that no new APNs could be added since the option was grayed out / locked. They also said this is why I have a constant message on my phone saying, "Activation Incomplete. Your phone will try again when you restart." Until the APN issue was resolved, the Vodafone rep said my phone would not receive mobile data.
Later that day, I called Verizon three times and each rep said Verizon did not do anything to lock the APN settings and that I would need to call Samsung for support ... I knew it was a waste of time but I called Samsung anyhow. In my brief conversation with them, they said Verizon had to fix the issue ...
At this point, I'm out of options. Has anyone run into a similar issue? If so, what do you recommend to resolve this?
So everyone is aware, I factory re-setted my phone and it did not resolve any of the issues.
Hi Guys, I'm wondering if someone more knowledgeable can help advise. I've spent 12 hours and cant activate my Unlocked Qualcomm Note8 on any of my service providers (SMN-950U1.)
I want to use it on Boom Mobile Red (Verizon MVNO)
I cant get the Network Operator to configure, when I select Verizon it fails on configuration. I'm not referring to APN because I do not even get calls, the Operator is listed as "Emergency Calls Only". The Sim works perfect on my Pixel XL and iPhone 7 Plus. This phone was purchased unlocked form Samsung direct with clean IMEI. I called Samsung and they have no idea, they said the phone is defective, which I believe it is not.
I had an issue activating with Sprint and still have not had Data working, though I was able to get calls. I've given up w/ Sprint and will upgrade that line with a iPhone X.
I inserted my friends Verizon Post Paid Sim from his Moto Mod phone and everything was perfect (calls, TM, LTE calling) and the phone got LTE+. Is it possible the Note8 unlocked will only work with the big 4 carriers, ST and TW? I read a similar issue people from Boost Mobile have when they insert their sims it says invalid Sim. I really have no idea what is going on - Boom doesn't have many customers and their support team has never delt with this issue, they said the phone is defective. Has anyone been able to use a Unlocked Note8 on Boom? I've tried flashing various variants of firmware, including Verizon with no success. I'm puzzled with what is going on.