Database Develop

Broken Touch Diamond Screen

Hi
I recently dropped my diamond a few days ago and caused a big crack around the top right corner of my diamond.(it was only on a wodden floor ive dropped my n95 on concrete before and i havn't got a scratch) I didnt have any insurance or any cover on it. I rang up the htc customer helpline and they couldn't give me a final price, they quoted between £50-£100!!! I then rang up orange and they said that they would swap it for a one off fee of £30 + atleast a 4 month subscription to orange care at £6 a month. This comes to £54 which is a bit better but still quite a bit. It isnt the actual lcd screen broken and from what I can see its just the touch screen on top.(unless theres another layer of something). The phone is working fine, theres no problems using the touch screen except for when i tap it I can see pressure marks around the crack being applied to the lcd screen.
Is there any other place that could repair my phone for a cheaper price? I did look for the touch screen and I can get it for £30 but I would not want to risk opening my phone up and causing more damage.
Thank you
p.s. I can upload pictures of the crack if required

its better in the long run to send it off to a service center
this is a bit tough because it will cost you but thats the price
that you will have to pay, it will better in the long run than
buying the screen and doing a DIY bodge job on your phone.
HD

I am in the same side as HtcDia on that.
Send your phone to HTC, you'll pay the price but it's worth it.

Well I disagree with the other two posters in this thread.
I had a similar problem with a samsung phone and finally I bought the screen off ebay and ventured to change it myself (with some courage and no experience at all in this matters) and I succeeded!!.
Wall, as your phone isn't covered by warranty if I where you I'll try to change the touchscreen myself as it is the outermost layer it'll probably be easier.
Good luck

Who said his phone's not covered by warranty? Dropping it and cracking the screen isn't covered, but by replacing it yourself you'll likely void any warranty you do have. This means if you have problems in the future that are actually HTC's fault, and not just a simple mistake, they won't fix it for you. I know it sucks, it's not a good position to be in when you're down 50 pounds for a completely unintentional mishap... But I think that's the way to go. Sorry.

$100 serviced Hd2 repair goes awry

I took my shattered glass HD2 in to replace the glass today at a local store. I was quoted $100 for the glass replacement. I thought, "hey excellent price. I'd rather pay a bill than ruin my phone by doing it myself." (I have fixed all my prior lcds on my phones just FYI) Needless to say about 5 hours later they tell me that due to the damaged state of the phone the lcd was affected as well from the jarring it took when it was shattered. Apparently there were was one large tear of the anti-glare coat on the top left hand side and two other areas where it was lifted as well.
I tried calling them out by saying the technician did not take the required precautions to avoid tearing the anti-glare coat on the lcd when separating the digitizer and lcd.
Unfortunately, I had the option of continuing as is or ordering an lcd screen from them for another $100. The owner who seemed pretty nice said he would try and see if he could get the price on the replacement lcd lowered. Personally, I believe I should not have to pay for the lcd since it was NOT damaged when I took it in.
I probably don't have any recourse though since they say it's a risk associated with this phone. I should have just bought the combo together and done it myself. That's what I get for trying to save a few dollars.
Would you gentlemen have any suggestions?

theres not really much you can do unless you just want to live with it. i was going to suggest getting a warranty replacement but realized it voids warranty when taken apart. if you want things done right DIY cant really rely on shops to do anything anymore..

That sucks. I'd want to be damn sure they are replacing the screen with a genuine article too.
Unfortunately you can't really prove that the membrane wasn't damaged prior to them touching the phone so it will be hard to get out of this one without forking out extra, however I suppose you could always politely threaten them with legal action and a public flaming on a busy internet forum if they don't want to play nice.
It's worked for me i nthe past when i've had issues with car servicing.

Warranty?
k20a1 said:
theres not really much you can do unless you just want to live with it. i was going to suggest getting a warranty replacement but realized it voids warranty when taken apart. if you want things done right DIY cant really rely on shops to do anything anymore..
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No warranty for physical damage to unit. Insurance would have covered it, if insurance was purchased? I did..

[Q] Cracked my screen :(

Long time lurker, first time poster.
Today my phone leaped out of my hand and shattered its screen on impact with the ground.
I rang a local phone repair man, and he said he could replace the glass for £50. Great!
When I got home I did a quick search and found a few places where it said that this is not possible, something to do with the glass being stuck to the LCD underneath. Apparently you need to replace both the screen and the glass together.
Does anybody had any experience with this? Am I going to be stuck with a hefty repair bill?
Thanks

The glass is with the digitizer wich are very hard to be separated, even impossible. But if he has some spare part from another SXL he can give you a lower price i guess. I don't think that the price is to low. Here it costs about 120 eur. So you can ask him if its a new or used one. Just to be clear. And don't forget to take your battery with you when you leave the phone. Because there is 99% chance that they swap your battery

XL imposible to change digitizer only
Sands2038 said:
Long time lurker, first time poster.
Today my phone leaped out of my hand and shattered its screen on impact with the ground.
I rang a local phone repair man, and he said he could replace the glass for £50. Great!
When I got home I did a quick search and found a few places where it said that this is not possible, something to do with the glass being stuck to the LCD underneath. Apparently you need to replace both the screen and the glass together.
Does anybody had any experience with this? Am I going to be stuck with a hefty repair bill?
Thanks
Click to expand...
Click to collapse
On HTC XL it is imposible to change digitizer only .I just experience myself and ruined semi usable phone with cracked but fully working glass. Touch digitizer screen and lcd are (unlike some other models) GLUED together.!.
So sellers who sell digitizer only for 30$ are essentialy fakers, not telling you that it is imposible to change Digitizer only. But for 30$ many try and both throw that money and render phone totaly unusable. So they must buy whole LCD +TOUCH assembly that is much expensive. now about 150$ .
TIP: If you have cracked SXL - use it that way if you can (like me 30day with almost no problems) or buy whole assembly. No middle here

cracked screen; all replacement shops are quoting more than the phone is worth...

I cracked the screen on my Nexus 6, however the LCD and digitizer still work fine. Every replacement shop I have spoken with in NYC is quoting me $220-250 US to replace the entire LCD / glass screen together and won't remove and replace the glass screen alone. I paid $250 CDN ($180 US) for this phone, so spending that much on a screen replacement isn't worth it to me.
What alternatives do I have? How difficult is replacing the glass screen alone? I know its bonded to the LCD, but is it worth while to try and repair? Can anyone suggest a shop that does glass screen replacement alone in NYC?
Thanks

paradigmGT said:
I cracked the screen on my Nexus 6, however the LCD and digitizer still work fine. Every replacement shop I have spoken with in NYC is quoting me $220-250 US to replace the entire LCD / glass screen together and won't remove and replace the glass screen alone. I paid $250 CDN ($180 US) for this phone, so spending that much on a screen replacement isn't worth it to me.
What alternatives do I have? How difficult is replacing the glass screen alone? I know its bonded to the LCD, but is it worth while to try and repair? Can anyone suggest a shop that does glass screen replacement alone in NYC?
Thanks
Click to expand...
Click to collapse
buy a new n6 instead of replacing the glass

Seconded. We get far too attached to devices and our judgment becomes clouded. If the repair cost is more than the device is worth, then you've pretty well answered your own question. Me, I'd go for a Oneplus 3.

paradigmGT said:
I cracked the screen on my Nexus 6, however the LCD and digitizer still work fine. Every replacement shop I have spoken with in NYC is quoting me $220-250 US to replace the entire LCD / glass screen together and won't remove and replace the glass screen alone. I paid $250 CDN ($180 US) for this phone, so spending that much on a screen replacement isn't worth it to me.
What alternatives do I have? How difficult is replacing the glass screen alone? I know its bonded to the LCD, but is it worth while to try and repair? Can anyone suggest a shop that does glass screen replacement alone in NYC?
Thanks
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Click to collapse
I highly doubt that you will find a repair shop that just does glass. Just google the price of the screen, the cheapest screen I found is from china for 134 on ebay. That price range is about normal depending on where they get the screen for. At the repair shop I help manage we charge the customer for part+tax+shipping+50 for labor. Why not just do the repair yourself, if not, then your alternative is buying another one. I have run into plenty of phones that it is cheaper for a used phone, than for the repair, and we let customers know that. We normally order the phone for them.

Swappa should have a fair number of used devices available. If looking to upgrade, other devices can be found there.

When I broke my screen a few months ago, I looked around and the glass-only replacement looked like a real pain. I just got a used one in excellent condition on Craigslist for $100 and called it a day.

I honestly don't believe that it is even POSSIBLE to do a glass-only replacement.
Not just because you can't buy just the digitizer (glass), but because the AMOLED layer is only about a QUARTER OF ONE MILLIMETER THICK, and incredibly brittle.
While you could potentially do the job without the front FRAME, given the price difference (about $5-$10), and since you would end up spending that on GLUE anyway, you might as well do a full frame replacement.
https://www.amazon.com/gp/offer-listing/B00ZGPELXQ/ref=dp_olp_new?ie=UTF8&condition=new
Its a fairly easy job.
The only tools you really need are a T3 torx screwdriver and a hair dryer to soften the glue on the back cover.

It's not impossible to do a glass only replacement, but a glass-only replacement is not something I ever recommend. Not only because the AMOLED display is so thin, but because getting the glass off requires softening optical glue and wedging things between the digitizer and the display. More than one of my fellow Galaxy S4 owners destroyed the display trying to replace only the glass.
Replacing the entire display, preferably with the midframe, is the way to go here.

Motorola offers an exchange for $150... I did it a few months ago, fairly easy process.

LCD Screen broken, need replacement

Hi, today i found out that i can't work with my phone in the pouch, i've broken the glass simply by picking something that fell on the ground. Now i need replacement, some suggested me to buy the LCD with the frame, others say that a s*itty frame could give me issues with gps and antennas in general. I don't want to wait one month for a replacement screen only to find out that the quality is rubbish, so i ask you: what and where is the best replacement part i can buy? Thanks in advance

Tyorgg said:
Hi, today i found out that i can't work with my phone in the pouch, i've broken the glass simply by picking something that fell on the ground. Now i need replacement, some suggested me to buy the LCD with the frame, others say that a s*itty frame could give me issues with gps and antennas in general. I don't want to wait one month for a replacement screen only to find out that the quality is rubbish, so i ask you: what and where is the best replacement part i can buy? Thanks in advance
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All the replacements you buy will be the same sh*t quality, the only difference is gonna be the price. The best solution is to take to the Authorize MI service centre, but that will cost a lot and it will probably take a month. Or, maybe finding a damaged/used Mi Max which has a and not damaged screen.

just wait for max3

ekin_strops said:
All the replacements you buy will be the same sh*t quality, the only difference is gonna be the price. The best solution is to take to the Authorize MI service centre, but that will cost a lot and it will probably take a month. Or, maybe finding a damaged/used Mi Max which has a and not damaged screen.
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Click to collapse
Eh, I bought this replacement screen on Amazon for $36 CAD. It came in about a month, and works just fine. It *is* a bit dimmer than the stock display, so I have to use a brighter setting when outdoors, but otherwise, no issues. It even comes with the tools / 3M Tape / Etc for the repair (though I didn't opt to DIY, I paid a local shop $50 to do it for me with my provided materials).