Any way to unbrick a 'hard-bricked' device? - Fire Q&A, Help & Troubleshooting

I recently tried to downgrade my 5.3.3 (Amazon Fire 5th Gen) to 5.3.1, yes I didn't read the part about bricking it, so I have no one to blame but myself. However, I saw people could undo a soft brick but my device is hard-bricked (won't even turn on, no logo, nothing...) What can I do? Is there a bios battery in the motherboard like a computer that I can reset?
Thanks in advance.

Ladicius said:
I recently tried to downgrade my 5.3.3 (Amazon Fire 5th Gen) to 5.3.1, yes I didn't read the part about bricking it, so I have no one to blame but myself. However, I saw people could undo a soft brick but my device is hard-bricked (won't even turn on, no logo, nothing...) What can I do? Is there a bios battery in the motherboard like a computer that I can reset?
Thanks in advance.
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no known fix, if device is still under warranty, return to Amazon for one time replacement
Sent from my XT1080 using Tapatalk

sd_shadow said:
no known fix, if device is still under warranty, return to Amazon for one time replacement
Sent from my XT1080 using Tapatalk
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Click to collapse
Thanks for the info.

Ladicius said:
Thanks for the info.
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I wanted to update this topic.
I simply asked Amazon Support for a new tablet. They sent me one after I sent the old one back.

Related

Is this bricked?

To start i have no experience with "bricked" phones and could only assume to identify one if it just didnt work, so i could be way off here. I met a fellow who owns a Nexus One and he is trying to sell it as it no longer works. He tells me that he was preforming a firmware update, the phone "crashed" so he yanked the battery and since then he is unable to power it up. Im looking for more specifics on this to see exactly what is happening when he tries to power on. Given this info is it likely that his phone is bricked, and if so is there any way to fix it? Im inclined to think no, but would appre iate the opinions of others just like to make sure as he has offered it to me for next to nil. Thanks for any help.
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If he pulled the battery while flashing a radio image update, it is likely bricked.... but a bricked phone should power on to the static X initial boot image, and would stay there indefinitely.
Sounds like something else might be going on (battery dead/malfunctioning?), but I don't think it's officially "bricked" as much as "broken"
If it can't power on, I don't think there's any good in it
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Power buttons have been known to fail on a number of Nexus Ones.... maybe it's a case that the button is broke...
Think if you pull the batt while usb powered and put batt back in it will power on...
Thanks for the speedy replies. Ill wait for further info from the guy to see exactly what is happening and post again if its significant. Thanks again
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brunswick000 said:
To start i have no experience with "bricked" phones and could only assume to identify one if it just didnt work, so i could be way off here. I met a fellow who owns a Nexus One and he is trying to sell it as it no longer works. He tells me that he was preforming a firmware update, the phone "crashed" so he yanked the battery and since then he is unable to power it up. Im looking for more specifics on this to see exactly what is happening when he tries to power on. Given this info is it likely that his phone is bricked, and if so is there any way to fix it? Im inclined to think no, but would appre iate the opinions of others just like to make sure as he has offered it to me for next to nil. Thanks for any help.
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Sent via the XDA Tapatalk App
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Click to collapse
If it doesn't even power on, I would just warranty the phone and get a new one.
prettyboy85712 said:
If it doesn't even power on, I would just warranty the phone and get a new one.
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Click to collapse
Our warranties are non-transferable, so don't get yourself stuck in a hardplace.
wesbalmer said:
Our warranties are non-transferable, so don't get yourself stuck in a hardplace.
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Click to collapse
I was actually referring to the original owner.
wesbalmer said:
Our warranties are non-transferable, so don't get yourself stuck in a hardplace.
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where did you learn that? that's not what htc told me..

Kindle Fire HD die after install TWRP

Hello guys, i need a lot of yours help!
I rooted my kindle fire HD and trying install TWRP to change rom with this tutorial http://forum.xda-developers.com/showthread.php?t=1398603 and my kindle died after reboot i doing the hard reset and made a factory cable to try recovery and didnt work.
I need help to try another solution because i living in Brazil and here dont selling this device. i diont have option to contact amazon to repare or something like that.
Thanks
You're screwed. Like every other brick owner here.. You flashed an unsigned boot loader to a secured partition.
That recovery belongs to the first generation kindle fire.
Your only option is to return the device to Amazon
--
Sent from my mind to your screen.
We should really pin a warning at the bootloader flashing stuff... too many bricks.
flopower1996 said:
We should really pin a warning at the bootloader flashing stuff... too many bricks.
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Click to collapse
Agreed, and I know it sounds harsh, but people need to read and make sure they are looking at the forum for their device. Too many people are using tools for other types of Kindle.
Best option is to contact Amazon to see what they can do. They ate used to people taking their Kindles abroad, and I think they have a worldwide warranty?
Sent from my Amazon Kindle Fire2 using Tapatalk HD
really guy, so i screw because i believe that amazon dont have garantty in brazil because this device dont selling Kindle Fire Hd in brazil. selling only kindle reader.
I try talk to amazon to verify what i can do.
Thanks for help and are u sure about i dont have other option to restore mu device?
Thanks
tferreri said:
really guy, so i screw because i believe that amazon dont have garantty in brazil because this device dont selling Kindle Fire Hd in brazil. selling only kindle reader.
I try talk to amazon to verify what i can do.
Thanks for help and are u sure about i dont have other option to restore mu device?
Thanks
Click to expand...
Click to collapse
None.
--
Sent from my mind to your screen.
There is no way... the device's hardware has security mechanism to prevent executing from an unisgned bootloader.
Yeah, you got an expensive paper weight now, welcome to the club. I was thinking about getting a kindle fire 2 with a cracked screen and switching it.
Hey guys, I rooted my kindle fire HD 8.9 inch and I attempted to get TWRP (or however you spell it) on there and it told me there would be a high risk of failure but I decided to take the risk and I bricked my Kindle because it would only stay on the darn boot up logo without going any further. I read these forums and people who bricked their device were immediately told to return their product or to use it as a paper weight and I was upset there wasn't anything I could do about it. However, I got it to fix because when I plugged in (I would say a standard) usb cable connected to my kindle into my computer, it recognized the device and I immediately put it into fastboot and recovered it. It ended up coming back to life. Now I'm not saying it's suddenly possible for everyone and I maybe I didn't brick it after all, but if I did and I managed to get it working again then I think people should keep trying to fix their device (nothing to drastic) and see what happens as time progresses. In other words, don't give up so easily...
Everenferno said:
Hey guys, I rooted my kindle fire HD 8.9 inch and I attempted to get TWRP (or however you spell it) on there and it told me there would be a high risk of failure but I decided to take the risk and I bricked my Kindle because it would only stay on the darn boot up logo without going any further. I read these forums and people who bricked their device were immediately told to return their product or to use it as a paper weight and I was upset there wasn't anything I could do about it. However, I got it to fix because when I plugged in (I would say a standard) usb cable connected to my kindle into my computer, it recognized the device and I immediately put it into fastboot and recovered it. It ended up coming back to life. Now I'm not saying it's suddenly possible for everyone and I maybe I didn't brick it after all, but if I did and I managed to get it working again then I think people should keep trying to fix their device (nothing to drastic) and see what happens as time progresses. In other words, don't give up so easily...
Click to expand...
Click to collapse
The people who end up with a device that doesn't power on, doesn't charge and isn't recognised by the PC or doesn't respond to a fastboot cable have no recovery options.
Maybe in 6 months someone will find a way, but it is highly unlikely.
Sent from my Amazon Kindle Fire2 using Tapatalk HD
Hardware solder
chronicfathead said:
The people who end up with a device that doesn't power on, doesn't charge and isn't recognised by the PC or doesn't respond to a fastboot cable have no recovery options.
Maybe in 6 months someone will find a way, but it is highly unlikely.
Sent from my Amazon Kindle Fire2 using Tapatalk HD
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I read somewhere it could be possible to unblock hard brick KFHD2 by soldering a flash drive to the motherboard. Is this possible on the KFHD7?
Theoretically yes, but we haven't mapped out the pins yet because it involves most likely sacrificing a kindle fire because we have to actually pull the emmc off the motherboard to figure out which pins go where. Also it uses a usb sdcard reader not a flash drive so to speak. Kurohyou is working on it though.
Sent from my Amazon Kindle Fire HD running CM10.1 Tablet UI using xda-developers app
Anything on this yet? I have a new brick myself. I liked the idea of buying a cracked screen one... Lol

Kindle Fire HD 7 flashed with Fire2 bootloader - Dead Brick

I admit, I got totally confused with all the multiple threads (this, this, this) on installing a second bootloader on the various Fire devices.
Somewhere along the line I ended up on the KFire2 thread and flashed that device's bootloader on my Kindle Fire HD 7.
Result? It's now a brick - no power, no boot, doesn't respond to charging, no response when connected to computer.
Is there anything that can be done to recover the device, or is it just good enough to be sold for "parts" on eBay?
Please advice.
If its within your 1 year warranty of purchasing it then amazon should send you a free replacement if you tell them it won't turn on. Otherwise I'd take a look at @kurohyou's thread in the kf2 section, it should work with a kfhd, but he has to map the contacts to the emmc out first.
Sent from my Amazon Kindle Fire HD running CM10.1 Tablet UI using xda-developers app
Thank you @stunts513.
I sent a PM to kurohyou to see if he can spare his time to help.
Btw, I keep reading posts about a "shorting trick" but I can't seem to locate the thread. If you know where the thread is, would you mind posting it here for me please ?
Thanks a ton!
EDIT: Do you think, if I buy a new board off eBay and replace the bricked board on my device, I'd be able to have a working KFHD7? They seem to be selling for around 45$-65$ so it's not cheap, but still cheaper than a new tablet.
Nothing definite to replace drivers on the KFHD7, yet. If it's within warranty you will be fine. All Amazon checks for is physical damage and sends it back to China.
Sent from my Amazon Kindle Fire HD running CM 10.2 using xda app-developers
LinearEquation said:
Nothing definite to replace drivers on the KFHD7, yet. If it's within warranty you will be fine.
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It already is out of warranty
Shorting trick doesn't work on 2nd gen devices because there's a file we need that has to be signed and pushed to the device and only amazon has it so the short trick is useless without that signed file.
Sent from my Amazon Kindle Fire HD running CM10.1 Tablet UI using xda-developers app
stunts513 said:
Shorting trick doesn't work on 2nd gen devices because there's a file we need that has to be signed and pushed to the device and only amazon has it so the short trick is useless without that signed file.
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Thank you!
Excuse me for my n00bness, but if I replace the bricked motherboard with a working one, I get a working tablet, correct ?
Appreciate your patience!
Um it should I think, hardware is all the same on the same model from what I know, as long as you make sure u buy a working mobo then it should work.
Sent from my Amazon Kindle Fire HD running CM10.1 Tablet UI using xda-developers app
update?
Any update? Has OP purchased a new motherboard to get this to work? I have (stupidly) made the same mistake and, as you stated, my kindle is completely unresponsive (no power, flashing screen, nothing - not even with a fastboot cable).
Any update/help would be greatly appreciated.
A little late to the party here, but... I finally had a chance to reply to urover's PM today. Also, I had another person contact me about fixing KFHD7s... I made both the offer (and make it in general to everyone) that if someone could supply a KFHD7 that they do not expect to get back (specifically, finding a cheap broken one on ebay; only requirement is that the motherboard isn't grossly damaged), I'd be willing to do the work to trace where to solder to access the EMMC. After that, it's just a matter of actually soldering some wires and reflashing the bootloader.

[Q] Kindle in fastboot but PC claims device has malfunctioned?

Hey guys,
Bit of a problem here. I'm bricked and have to use my fastboot cable to restore my Kindle, but every time I plug in my normal USB cable in to the device after entering fastboot, I get a message on my PC telling me that Windows can't recognize my USB device because it has malfunctioned. At first I thought it was a driver thing, but I've tried it on three separate computers now, and no dice. Is there any way to fix this? Did I short out the micro USB port on my Kindle? And if I did, is it easy enough to replace it (preferably myself)?
Sent from my iPod touch using Tapatalk
Ouch, I think I have seen this before, not positive but I,m guessing your fastboot cable shorted the chip in charge of USB related stuff.
Sent from my Amazon Tate using Tapatalk
stunts513 said:
Ouch, I think I have seen this before, not positive but I,m guessing your fastboot cable shorted the chip in charge of USB related stuff.
Sent from my Amazon Tate using Tapatalk
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Crap. I've used this cable multiple times without any trouble (before this particular brick I used it and almost burned down the house, but my Kindle was okay). Is there any way of fixing this? Or am I better off investing in a new Kindle?
Perhaps this is why I'm told that I'm not allowed to have nice things...
Eh Idk if that's going to be fixable, i'd ask someone more knowledgeable like hashcode to make sure, just ask on the irc and you may get a quicker response.
Sent from my Amazon Tate using Tapatalk
stunts513 said:
Eh Idk if that's going to be fixable, i'd ask someone more knowledgeable like hashcode to make sure, just ask on the irc and you may get a quicker response.
Sent from my Amazon Tate using Tapatalk
Click to expand...
Click to collapse
I posted a thread on the Q&A, hoping someone would see it there, and I guess no one has an answer. No dice. I messaged Hashcode as well, but he never replied. What if, rather than replacing the chip, I tried swapping out whole motherboard? I found one on (of all places) Amazon for about $25. And if I could do this, would it be possible to extract anything from the sdcard off of the old motherboard? I read somewhere about this using Linux and an sdcard reader. I've got Ubuntu on my Windows 8 machine, and a reader wouldn't be to hard to find.
If just rather not have to spend more money on a new tablet if there's a chance I can fix the problem myself.
Sent from my iPod touch using Tapatalk, somewhere in the time vortex
Ph0enix_216 said:
I posted a thread on the Q&A, hoping someone would see it there, and I guess no one has an answer. No dice. I messaged Hashcode as well, but he never replied. What if, rather than replacing the chip, I tried swapping out whole motherboard? I found one on (of all places) Amazon for about $25. And if I could do this, would it be possible to extract anything from the sdcard off of the old motherboard? I read somewhere about this using Linux and an sdcard reader. I've got Ubuntu on my Windows 8 machine, and a reader wouldn't be to hard to find.
If just rather not have to spend more money on a new tablet if there's a chance I can fix the problem myself.
Sent from my iPod touch using Tapatalk, somewhere in the time vortex
Click to expand...
Click to collapse
yea you should be able to retrieve your data from the chip, we have a pinout for the 7" 2012 now supposedly, i haven't seen many people attempt it yet but it should be doable, just use the directions for the otehr kindle but match it up to your pins on the motherboard. Should automatically mount in ubuntu. Heck you could technically fix it and try reflashing the bootloader as well and see if it solves the problem while your at it. Though i'm pretty sure hardware malfunction.
Heres teh 7" pinout: http://forum.xda-developers.com/showthread.php?t=2674737
stunts513 said:
yea you should be able to retrieve your data from the chip, we have a pinout for the 7" 2012 now supposedly, i haven't seen many people attempt it yet but it should be doable, just use the directions for the otehr kindle but match it up to your pins on the motherboard. Should automatically mount in ubuntu. Heck you could technically fix it and try reflashing the bootloader as well and see if it solves the problem while your at it. Though i'm pretty sure hardware malfunction.
Heres teh 7" pinout: http://forum.xda-developers.com/showthread.php?t=2674737
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Click to collapse
Okay, I guess my next step is to retrieve whatever I can from the sdcard from the current motherboard, and order another one from Amazon (I can swap out the motherboard, right? I mean, $25 for a part is better than $200-some for a new tablet). I'm assuming that once I get my hands on an sdcard reader, I just solder the wire to the metal strips or whatever in the reader slot.
Now I just have to find a Torx screwdriver to get the battery out of the way to reach the motherboard. Not sure how I'll replace the copper tape that's used for heat dispersion either.
By the way, is THIS the chip that's fried?
EDIT: Okay, images aren't showing up for whatever reason, but I'm assuming you're talking about the eMMC flash chip?
No I seriously doubt the emmc chip is fried or you'd probably be seeing an omap device in your device manager. I have no idea exactly what controls the microusb port on the kindle considering we can change its vid and pid at will. I assume there's a chip that is shorted I just don't know where, either that or your bootloader is malfunctioning.
Sent from my Amazon Tate using Tapatalk
Ph0enix_216 said:
Crap. I've used this cable multiple times without any trouble (before this particular brick I used it and almost burned down the house, but my Kindle was okay). Is there any way of fixing this? Or am I better off investing in a new Kindle?
Perhaps this is why I'm told that I'm not allowed to have nice things...
Click to expand...
Click to collapse
Did you try another fastboot cord? Also, Swappa is a great place to pick up used tablets. http://swappa.com/buy/amazon-kindle-fire-hd/us they have your tablet for $110 which is a lotta bread but way less than $200.
Sent from my Nexus 7 Flo running CM 11 4.4.2 with ElementalX Kernel using XDA Premium 4 mobile app
LinearEquation said:
Did you try another fastboot cord? Also, Swappa is a great place to pick up used tablets. http://swappa.com/buy/amazon-kindle-fire-hd/us they have your tablet for $110 which is a lotta bread but way less than $200.
Sent from my Nexus 7 Flo running CM 11 4.4.2 with ElementalX Kernel using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I've looked at Swappa. I'm figuring that I'm just gonna swap motherboards and hope that it works. If not, than I'll probably hit Swappa again.
Sent from my iPod touch using Tapatalk, somewhere in the time vortex
Ph0enix_216 said:
Hey guys,
Bit of a problem here. I'm bricked and have to use my fastboot cable to restore my Kindle, but every time I plug in my normal USB cable in to the device after entering fastboot, I get a message on my PC telling me that Windows can't recognize my USB device because it has malfunctioned. At first I thought it was a driver thing, but I've tried it on three separate computers now, and no dice. Is there any way to fix this? Did I short out the micro USB port on my Kindle? And if I did, is it easy enough to replace it (preferably myself)?
Sent from my iPod touch using Tapatalk
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Use the new firerooter 0.2.2. It works great!.
shivadow said:
Use the new firerooter 0.2.2. It works great!.
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Click to collapse
Thanks, but this is for the 2013 version (soho). I've got the 2012 version (tate). Thanks anyway though. It does look like an interesting project.
Victory!!!
Sucess!!!
I ordered a new motherboard from here, pulled out the other one, and replaced it. It booted up like a charm!
One interesting find was that it came pre-loaded with Amazon OS 7.4.6 (unrooted of course).
I now have three issues:
->I have no audio (although this should be an easy fix)
->My power button doesn't funtion (this too should be an easy fix)
->My device is recognized on Amazon's servers as my SECOND Kindle Fire (but who cares what Amazon thinks?)
But hey, it's nice to see that $35 for parts will fix my Kindle, versus shelling out about $200-plus for a whole new tablet
You still going to hook the old board up to Linux to pull data off the sdcard? Also the boot0block could be useful.
Sent from my Amazon Tate using Tapatalk
stunts513 said:
You still going to hook the old board up to Linux to pull data off the sdcard? Also the boot0block could be useful.
Sent from my Amazon Tate using Tapatalk
Click to expand...
Click to collapse
If I can get my hands on an sdcard reader that no one minds getting trashed, than definetly.
>>>Sent from my homebuilt TARDIS running Android 4.4... or maybe it's a Kindle Fire HD running Cyanogenmod 11<<<
Ph0enix_216 said:
If I can get my hands on an sdcard reader that no one minds getting trashed, than definetly.
>>>Sent from my homebuilt TARDIS running Android 4.4... or maybe it's a Kindle Fire HD running Cyanogenmod 11<<<
Click to expand...
Click to collapse
Hey if you do this could you take pics, idk if you want to or i might do it but i don't believe there is a tutorial for reviving using this manner specifically for the kfhd 7 2012 yet so it would be a good idea to take some pics to throw a tutorial together. I would take pics but i don't feel like soldering on a perfectly good kindle xD.
stunts513 said:
Hey if you do this could you take pics, idk if you want to or i might do it but i don't believe there is a tutorial for reviving using this manner specifically for the kfhd 7 2012 yet so it would be a good idea to take some pics to throw a tutorial together. I would take pics but i don't feel like soldering on a perfectly good kindle xD.
Click to expand...
Click to collapse
Yeah I could probably do it. I might also do one for swapping out the motherboard as well, and post it here as well as on iFixit. It might be a while, because between a Memorial weekend vacation and getting my wisdom teeth yanked this weekend, I'll have a smaller paycheck and won't have money for an sdcard reader, but I will look into it. Guess its time to brush up on my soldering skills again
Still gotta find a way to fix audio output and my power button. Any idea if Mariomi's double-tap-to wake feature still works?
>>>Sent from my homebuilt TARDIS running Android 4.4... or maybe it's a Kindle Fire HD running Cyanogenmod 11<<<
I haven't checked but as of m6 it did, last I saw I think it was broken on nightlies but I could be wrong. And ouch, wisdom teeth, still haven't had to have mine pulled yet and I'm 22, not looking forward to the day when I do.
Sent from my LG-P769 using Tapatalk

XT1097 bricked after installing update

Hi,
I have an AT&T Moto X, unrooted and not modified in any way. Last night, I got an update that I tried to install, but it caused my phone to not be bootable anyone. I can get to the stage where I see the Moto animation but after that all I get is a black screen. None of the options in the bootloader seem to help. Is there any way I can fix this without talking to Motorola? I am traveling right now and I can't deal with an RMA (assuming that they'll be willing to do it).
Thanks!
Sent from my iPad using Tapatalk
oracle.larry said:
Hi,
I have an AT&T Moto X, unrooted and not modified in any way. Last night, I got an update that I tried to install, but it caused my phone to not be bootable anyone. I can get to the stage where I see the Moto animation but after that all I get is a black screen. None of the options in the bootloader seem to help. Is there any way I can fix this without talking to Motorola? I am traveling right now and I can't deal with an RMA (assuming that they'll be willing to do it).
Thanks!
Sent from my iPad using Tapatalk
Click to expand...
Click to collapse
A factory reset would be my suggestion.

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