No service SIM on Honor 5c - Honor 5C Questions & Answers

Hi,
I ve had my honor 5c for a month and its great. Everything was working just fine and since last nightI dont have any service. I went to AT&T, they did everything that was possible, in settings, APN settings, network settings, we even reset the phone back to factory settings, and of course changed sim card, changed slot, everything... but my honor still tells me 'no service'. Can it be linked to the last update?
Please tell me there's a solution!
I don't know what to do... thank you so much for your help.
Barbara

Boubare said:
Hi,
I ve had my honor 5c for a month and its great. Everything was working just fine and since last nightI dont have any service. I went to AT&T, they did everything that was possible, in settings, APN settings, network settings, we even reset the phone back to factory settings, and of course changed sim card, changed slot, everything... but my honor still tells me 'no service'. Can it be linked to the last update?
Please tell me there's a solution!
I don't know what to do... thank you so much for your help.
Barbara
Click to expand...
Click to collapse
did it work with updatr at any point?

This is a strange problem
Boubare said:
Hi,
I ve had my honor 5c for a month and its great. Everything was working just fine and since last nightI dont have any service. I went to AT&T, they did everything that was possible, in settings, APN settings, network settings, we even reset the phone back to factory settings, and of course changed sim card, changed slot, everything... but my honor still tells me 'no service'. Can it be linked to the last update?
Please tell me there's a solution!
I don't know what to do... thank you so much for your help.
Barbara
Click to expand...
Click to collapse
Hi
Dial this code *#06# imei numbers available?

Yes it shows both imeis when dialing *#06#
And it just updated this morning but the issue started last night and the update did not change anything...

Boubare said:
Yes it shows both imeis when dialing *#06#
And it just updated this morning but the issue started last night and the update did not change anything...
Click to expand...
Click to collapse
Hello, hey dude, what firmware are you on now? )

SCUZZY1337 said:
Hello, hey dude, what firmware are you on now? )
Click to expand...
Click to collapse
Hi I'm on Android 7 and EMUI 5.0
Version L51C432B350

Boubare said:
Hi I'm on Android 7 and EMUI 5.0
Version L51C432B350
Click to expand...
Click to collapse
Have you solved it?
Sent from my Honor 8 using XDA Labs

I dont think he did

No problem is still unsolved I had to.buy a new phone for my sim but this is so frustrating

Boubare said:
No problem is still unsolved I had to.buy a new phone for my sim but this is so frustrating
Click to expand...
Click to collapse
Did you try another sim first?

Boubare said:
No problem is still unsolved I had to.buy a new phone for my sim but this is so frustrating
Click to expand...
Click to collapse
Plz try another sim and see if it is working . If not then it is a modem issue . Try to revert back to marshmallow and see it will work for sure. Try to roll back

adriansticoid said:
Did you try another sim first?
Click to expand...
Click to collapse
Yes we tried everything at AT&T store, new sim, APN settings, starting the phone, etc.

Boubare said:
Yes we tried everything at AT&T store, new sim, APN settings, starting the phone, etc.
Click to expand...
Click to collapse
Now pls try a factory reset for well and good

Related

[Q] 4G

Well, hey guys. I don't know if this is a problem or not. But when I enable the 4G on my Ascend P7 it works good. But then suddenly it doesn't anymore. The weirdest thing is that the 4G icon is on the top, but just doesn't recieve any data. So I have to reenable the 4G again. Otherwise it doesn't work. I wanted to know if it is my 4G operator problem, or it is related to system? I'm running that B609 Firmware. EMUI 3.0 Thanks in advance.
I don't know...i nave no problems with 4G. Try to contact your telephone company.
Madzix said:
Well, hey guys. I don't know if this is a problem or not. But when I enable the 4G on my Ascend P7 it works good. But then suddenly it doesn't anymore. The weirdest thing is that the 4G icon is on the top, but just doesn't recieve any data. So I have to reenable the 4G again. Otherwise it doesn't work. I wanted to know if it is my 4G operator problem, or it is related to system? I'm running that B609 Firmware. EMUI 3.0 Thanks in advance.
Click to expand...
Click to collapse
Did you manually upgrade to Emui 3.0 or you received OTA? Go to settings ->about phone->certification and click on it. It will tell you for which country your phone is. This way you'll now if you have the right update on your phone. B609 is Europe General, there are two other updates for Europe, one is provider specific (Italy - B613) and the other is for Russian locale (B615). Check Huawei support for other regions update.
ibeqa said:
Did you manually upgrade to Emui 3.0 or you received OTA? Go to settings ->about phone->certification and click on it. It will tell you for which country your phone is. This way you'll now if you have the right update on your phone. B609 is Europe General, there are two other updates for Europe, one is provider specific (Italy - B613) and the other is for Russian locale (B615). Check Huawei support for other regions update.
Click to expand...
Click to collapse
Well, I opened the certification part and it shows me like a triangle, below that it is written Serbia. Above that country there is written a Russia´´i´´ letter 011 14 code. And yeah, I manually upgraded it, trough local update
Madzix said:
Well, I opened the certification part and it shows me like a triangle, below that it is written Serbia. Above that country there is written a Russia´´i´´ letter 011 14 code. And yeah, I manually upgraded it, trough local update
Click to expand...
Click to collapse
Check the B615 ROM, it's for Russian locale. http://forum.xda-developers.com/ascend-p7/general/ota-update-b613-russian-t3034161
Try it and check 4G with this ROM.
Cheers
ibeqa said:
Check the B615 ROM, it's for Russian locale. http://forum.xda-developers.com/ascend-p7/general/ota-update-b613-russian-t3034161
Try it and check 4G with this ROM.
Cheers
Click to expand...
Click to collapse
Ok. Will try that out and report back. :highfive:
Well, I tried to install the firmware but my phone said that Install failed. And it asked me to power the phone off. So I'm not going to try that firmware again.
Madzix said:
Well, I tried to install the firmware but my phone said that Install failed. And it asked me to power the phone off. So I'm not going to try that firmware again.
Click to expand...
Click to collapse
Read the whole thread before updating... You have to revert to B123 first and than flash B615.
ibeqa said:
Read the whole thread before updating... You have to revert to B123 first and than flash B615.
Click to expand...
Click to collapse
Damn, that's a long process lol
Madzix said:
Well, hey guys. I don't know if this is a problem or not. But when I enable the 4G on my Ascend P7 it works good. But then suddenly it doesn't anymore. The weirdest thing is that the 4G icon is on the top, but just doesn't recieve any data. So I have to reenable the 4G again. Otherwise it doesn't work. I wanted to know if it is my 4G operator problem, or it is related to system? I'm running that B609 Firmware. EMUI 3.0 Thanks in advance.
Click to expand...
Click to collapse
unfortuantly i don't have this problem...sometimes when i've a low 4g signal the phone loose all the connectivity and the signal for 1 sec when i'm using the browser... are you sure that your carrier connection is ok?
ibeqa said:
Did you manually upgrade to Emui 3.0 or you received OTA? Go to settings ->about phone->certification and click on it. It will tell you for which country your phone is. This way you'll now if you have the right update on your phone. B609 is Europe General, there are two other updates for Europe, one is provider specific (Italy - B613) and the other is for Russian locale (B615). Check Huawei support for other regions update.
Click to expand...
Click to collapse
a stupid clarification :silly:
italy-b615
russia-b613
[Q] Can't access internet thru mobile data (3G SIM)
Hi , I am from India
Recently one of my friend gifted me a Huawei Ascend P7 from Oman.
I've tried to use internet via my 3G SIM Card (using Mobile Data ),but I was unable to get the same .
I am using a 64K SIM card . when I am inserting the SIM card there is a message coming ''The inserted SIM cannot support 4G network''. but still I can make phone call SMS and I can acces internet though wi-fi,its perfect. I'd visited 4 service providers ,but none of them can't resolve the issue.
dear techies ...please help me to solve this issue and enjoy the features of this device.
Aadharsh said:
''The inserted SIM cannot support 4G network''.
Click to expand...
Click to collapse
Of course it will not support 4G! You have a 3G sim. You have to go to your provider and change the sim.
Huawei Ascend P7 Mobile Data Not working
ibeqa said:
Of course it will not support 4G! You have a 3G sim. You have to go to your provider and change the sim.
Click to expand...
Click to collapse
Hi,
thank you very much for your reply.
I have visited Huawei Service center.. they they never faced any problems like this and they inserted my SIM (3G) to another Huawei Ascend P7 device ( which is sold in india).. they selected network mode in Automatic (4G & 3G & 2G ) and everything was perfect including mobile data thru 3G network . still I cant understand why only my device is not working with same SIM card. is there any region settings problem making this issue..???
please help me to resolve the issue .
here I am attaching a screen shot of error which is coming when I am inserting the SIM card

BQL1 New verizon firmware update

I just updated to the new BQL1 firmware and now my sim card is saying it is not registered on the network. I replaced the sim card and it was working until my battery died. I charged phone and turned it on and now sim card not registered on network again. I have reset network settings and toggled everything I know how to try to get it to work but nothing helps. Has anyone else experienced this problem? Sim was working fine on bqk5 firmware. Thanks.
fersayken2 said:
I just updated to the new BQL1 firmware and now my sim card is saying it is not registered on the network. I replaced the sim card and it was working until my battery died. I charged phone and turned it on and now sim card not registered on network again. I have reset network settings and toggled everything I know how to try to get it to work but nothing helps. Has anyone else experienced this problem? Sim was working fine on bqk5 firmware. Thanks.
Click to expand...
Click to collapse
I upgraded from G950USQU1AQG4 to G950USQS2BQL1 today and had the same issue. Even factory reset didn't work. Bootloader changed from 1 to 2 so going back wasn't an option for me. Registering a new sim card was the only option for me. I only tried a new sim card because the vzw site gave me this message while trying to re-activate the one i had been using:
HTML_COTENT_NOT_FOUND_FOR_CONTENT_KEY: devicechange_sim_aging_message
Glad i wasn't the only one who wasted a day with this crp.
Can we upgrade BQk1 to oreo?
Sent from my [device_name] using XDA-Developers Legacy app
I'd updated to Oreo from BQL1 and am trying to Odin back, but it keeps failing. Anyone have any suggestions? I'm using the 3.12.7 odin.
Thanks!
All good. Re-installed the samsung drivers and everything worked perfectly.
mirajman said:
I upgraded from G950USQU1AQG4 to G950USQS2BQL1 today and had the same issue. Even factory reset didn't work. Bootloader changed from 1 to 2 so going back wasn't an option for me. Registering a new sim card was the only option for me. I only tried a new sim card because the vzw site gave me this message while trying to re-activate the one i had been using:
HTML_COTENT_NOT_FOUND_FOR_CONTENT_KEY: devicechange_sim_aging_message
Glad i wasn't the only one who wasted a day with this crp.
Click to expand...
Click to collapse
Hey. A new sim card worked for you? Didn't work for me.
fersayken2 said:
Hey. A new sim card worked for you? Didn't work for me.
Click to expand...
Click to collapse
Try using Odin3 v3.12 PrinceComsy to roll back to GS950USQU2BQK5.
Also, did you activate the new sim card on the vz website first?
I'm pretty sure this is what I did...
Factory reset, shutdown, remove the old sim, activated the new sim online, insert the new sim into the s8, turn on the phone.
mirajman said:
Try using Odin3 v3.12 PrinceComsy to roll back to GS950USQU2BQK5.
Also, did you activate the new sim card on the vz website first?
I'm pretty sure this is what I did...
Factory reset, shutdown, remove the old sim, activated the new sim online, insert the new sim into the s8, turn on the phone.
Click to expand...
Click to collapse
Can we roll back to the previous firmware from S2QBLI back to U2BQK5 so I can then root my phone and use my hotspot
Sent from my SM-G950U using Tapatalk
Can someone please post a mirror to the firmware, every site I go to download has a d/l speed of about 15kbps and I can't be annoyed with that. Thank you!!
megaghostgamer said:
Can someone please post a mirror to the firmware, every site I go to download has a d/l speed of about 15kbps and I can't be annoyed with that. Thank you!!
Click to expand...
Click to collapse
Have you tried Updato?
Cyclone Emperor said:
Have you tried Updato?
Click to expand...
Click to collapse
yeah the download was awful on it for me.

Sim card not working?

Few days back, I was just messing with my phone settings and. I went to dialer and typed #*#*4636#*#* and without knowing what SMSC number is, I changed it to my phone number and since then my sim card isn't working?.
I did factory reset from TWRP and flashed the Stock 6.0 but still Sim card is not detected.
I tried updating to default but getting update error. Even tried resetting it from a Non-Android phone but didn't work.
Please help....??
!!!!!!!Root2!!!!!! said:
Few days back, I was just messing with my phone settings and. I went to dialer and typed #*#*4636#*#* and without knowing what SMSC number is, I changed it to my phone number and since then my sim card isn't working?.
I did factory reset from TWRP and flashed the Stock 6.0 but still Sim card is not detected.
I tried updating to default but getting update error. Even tried resetting it from a Non-Android phone but didn't work.
Please help....??
Click to expand...
Click to collapse
Reflash stock modem through fastboot that should work
ttocs99 said:
Reflash stock modem through fastboot that should work
Click to expand...
Click to collapse
Okay I'll try and let you know. Thanks
ttocs99 said:
Reflash stock modem through fastboot that should work
Click to expand...
Click to collapse
Hey, doesn't the stock firmware include the modem files in it?
I'll try Stock lollipop now and see if it works.
!!!!!!!Root2!!!!!! said:
Hey, doesn't the stock firmware include the modem files in it?
I'll try Stock lollipop now and see if it works.
Click to expand...
Click to collapse
I would download latest mm for your device as it has the latest bootloader and modem
ttocs99 said:
I would download latest mm for your device as it has the latest bootloader and modem
Click to expand...
Click to collapse
I did. I wiped cache, dalvik cache, internal storage and system and flashed stock lollipop with latest modem from MM. After my phone booted the Sim card was detected but later system ui stopped working. So I restored my previous Los 14.1 twrp backup but now Sim card is not working again?
Flash full stock marshmallow let it boot up set it up but don't add Google or anything let it detect ya SIM then try flashing clean Los 14
ttocs99 said:
Flash full stock marshmallow let it boot up set it up but don't add Google or anything let it detect ya SIM then try flashing clean Los 14
Click to expand...
Click to collapse
How to not add Google account? Will there be an option to skip?
I'll try tomorrow. Thank you:good:
!!!!!!!Root2!!!!!! said:
How to not add Google account? Will there be an option to skip?
I'll try tomorrow. Thank you:good:
Click to expand...
Click to collapse
Yep,there is a skip button
ttocs99 said:
Flash full stock marshmallow let it boot up set it up but don't add Google or anything let it detect ya SIM then try flashing clean Los 14
Click to expand...
Click to collapse
Flashed stock 6.0 and completed setup. First few minutes the sim was working but later no service
!!!!!!!Root2!!!!!! said:
Flashed stock 6.0 and completed setup. First few minutes the sim was working but later no service
Click to expand...
Click to collapse
Other screenshot
https://i.imgur.com/M8gsHBY.png
!!!!!!!Root2!!!!!! said:
Flashed stock 6.0 and completed setup. First few minutes the sim was working but later no service
Click to expand...
Click to collapse
Is it like that with both SIM slots I find it strange?? Have you tried another similar card to see if that works
ttocs99 said:
Is it like that with both SIM slots I find it strange?? Have you tried another similar card to see if that works
Click to expand...
Click to collapse
Yes I tried both sim slots and both are not working. And other sim isn't working too.
When someone calls it says Phone is switched off.
?
!!!!!!!Root2!!!!!! said:
Yes I tried both sim slots and both are not working. And other sim isn't working too.
When someone calls it says Phone is switched off.
?
Click to expand...
Click to collapse
I don't know if there's anything else? I know after you flash you have signal for a moment so it's still working but maybe someone with a bit more experience can help
ttocs99 said:
I don't know if there's anything else? I know after you flash you have signal for a moment so it's still working but maybe someone with a bit more experience can help
Click to expand...
Click to collapse
?Okay...Thanks for your help.?
!!!!!!!Root2!!!!!! said:
?Okay...Thanks for your help.?
Click to expand...
Click to collapse
Don't give up though keep flashing stock till it comes back on lol.i think that's all the advice I can give on this but good luck and hope your device gets sorted
Im going with a bad sim card, go to your carrier and get another. Good luck.
Sent from my SM-G955U using Tapatalk
railslave said:
Im going with a bad sim card, go to your carrier and get another. Good luck.
Click to expand...
Click to collapse
I tried other sim card.. It didn't work either?
railslave said:
Im going with a bad sim card, go to your carrier and get another. Good luck.
Click to expand...
Click to collapse
Just got other sim card with the same phone number swapped. At first when I inserted Sim it was showing no service but sim was working and after few mins... Phone locked itself and now it shows No Sim card...??
Yay!! It's fixed now!!
I went back to the sim card shop and he put that sim in his lava non android but java phone and the did something and put it back in my phone and now my Sim is working!!!

H872, no network service and service disabled after latest update

It was working fine on android 8 since it came out (4-5 months?)
There was an annoying notification since the past 2- 3 weeks for a software update, so I decided to finally do it.
No changes after doing that update, I received an another update notification of around 150 mb. ( not really sure but def. under 300mb)
After that, my mobile network service suddenly went out, mobile data is disabled and grayed out, same when I try to click on Mobile connections.
On the lock screen, it says "service disabled" and *#06# says imei null.
What happened? I know this definitely happened after the update, and my phone was bought brand new, how can i fix this?
Also, I'm located in India and use a Vodafone sim card, I tried putting other carrier sim and it's still giving the same error which worked perfectly before the update
Any help would be appreciated
I'm guessing I might have to do a factory restore, but I would like to have that as the last option
try revert back to 20d
immns said:
try revert back to 20d
Click to expand...
Click to collapse
Yeah, had to do a default firmware flash to 20d
. Thanks!
How
Pastasan said:
Yeah, had to do a default firmware flash to 20d
. Thanks!
Click to expand...
Click to collapse
Hello
How do you do that ??? Do you have the unlock app installed ?
Because the same happened to me !! Hlp !
69janez said:
Hello
How do you do that ??? Do you have the unlock app installed ?
Because the same happened to me !! Hlp !
Click to expand...
Click to collapse
unlock app will be pre-installed, it's stock app on H872
Yes, it is installed and worked fine, but after last security update few days ago, blocked and i could not use my lg g6 anymore ! I got a note that my phone is not agilibili anymore. I bought it on e- bay its fine phone, but i dont know the solution to resolve this ! We dont haved T mobile in Slovenia ! Tnx for answere !
69janez said:
Yes, it is installed and worked fine, but after last security update few days ago, blocked and i could not use my lg g6 anymore ! I got a note that my phone is not agilibili anymore. I bought it on e- bay its fine phone, but i dont know the solution to resolve this ! We dont haved T mobile in Slovenia ! Tnx for answere !
Click to expand...
Click to collapse
my device also shows that message "not eligible bla..bla.." I think you have to downgrade to 20d firmware. But as you can see my phone is running latest update and cellular is working fine since I believe once this phone is unlocked permanently, it will remains unlocked.
immns said:
my device also shows that message "not eligible bla..bla.." I think you have to downgrade to 20d firmware. But as you can see my phone is running latest update and cellular is working fine since I believe once this phone is unlocked permanently, it will remains unlocked.
Click to expand...
Click to collapse
As i understand T mobile unlock sheet app, after you unlock phone, app should delete itself !! In my case this didnt happend, and the result is as I describe before ! It seems i spend 240 € for very fine but lockedphone. Next time dont buy on e- bay you idiot, i say to myself. Because two days ago i bought new Samsung A7 2018 with 64 gb for les money ! And unlocked, of course !!
All the besdt in the future !!! JR !

no network on 3g/4g on galaxy note 8 2g & wifi is working

:crying::crying: Please Help there is no network on LTE OR CDMA on SM-950F/DS & same sim card is working in other phone with 4g
after the update of march 2020 security update this problem is caused & Yes 2g & wifi Working Fine Please Please help :crying:
try downloading 4g only app and try force 4g only
zx1202 said:
try downloading 4g only app and try force 4g only
Click to expand...
Click to collapse
already done brother but not succeeded :crying:
ankurocxy said:
already done brother but not succeeded :crying:
Click to expand...
Click to collapse
It is a long shot but go to settings/general management/reset/reset network settings, then reboot the phone.
stonedpsycho said:
It is a long shot but go to settings/general management/reset/reset network settings, then reboot the phone.
Click to expand...
Click to collapse
Already Done
Network Reset Done
Hard Reset Done
Firmware Reflashed Done
Still Nothing Happen :crying:
Please Help its its really difficult to live without internet in lockdown :crying:
ankurocxy said:
Already Done
Network Reset Done
Hard Reset Done
Firmware Reflashed Done
Still Nothing Happen :crying:
Please Help its its really difficult to live without internet in lockdown :crying:
Click to expand...
Click to collapse
I rely heavily on internet, and lose my not so many marbles left when without it, I feel your pain.
From what I am seeing trying to look into your problem, you have done all that is suggested, other than a service centre visit
Hopefully someone who has suffered but resolved this will comment and share the steps for you :fingers-crossed:
stonedpsycho said:
I rely heavily on internet, and lose my not so many marbles left when without it, I feel your pain.
From what I am seeing trying to look into your problem, you have done all that is suggested, other than a service centre visit
Hopefully someone who has suffered but resolved this will comment and share the steps for you :fingers-crossed:
Click to expand...
Click to collapse
waiting for your comment brother
Have you check your APN settings?
Replaced your SIM card? (It might work on other phones but not on yours either to not sitting properly or something else. So try replacing it.)
Take your sim card out and try this.
Do a factory reset and flash firmware with CSC file (not home-CSC file, backup first. )
Let phone boot without sim card first.
ankurocxy said:
waiting for your comment brother
Click to expand...
Click to collapse
Done Both the things
same sim card is working in all the other phone at my home
factory reset done with the csc file but no result
M just pissed of with this problem
please help
ankurocxy said:
Done Both the things
same sim card is working in all the other phone at my home
factory reset done with the csc file but no result
M just pissed of with this problem
please help
Click to expand...
Click to collapse
Please check network settings if you enabled 4G or is it at 2G onlyView attachment 5002743
Sent from my SM-G985F using Tapatalk
ankurocxy said:
Done Both the things
same sim card is working in all the other phone at my home
factory reset done with the csc file but no result
M just pissed of with this problem
please help
Click to expand...
Click to collapse
You're not going to get CDMA to work on the F version of the phone as far as I know you can only use GSM that's why nothing that's being suggested is working. You need to get a GSM carrier sim card.
Edit: Samsung Galaxy Note 8 SM-N950F/DS Dual-SIM 64GB (GSM Only, No*CDMA) Factory Unlocked 4G/LTE Smartphone International Version. ... This phone*WILL*NOT*WORK*with any*CDMA*Networks such as VERIZON, SPRINT, US CELLULAR.
vash_h said:
Please check network settings if you enabled 4G or is it at 2G only
Click to expand...
Click to collapse
yes i know m from india before the ota update everything was working fine please help
ankurocxy said:
yes i know m from india before the ota update everything was working fine please help
Click to expand...
Click to collapse
Ok i am trying to understand something.
Your device is SM-N950F/DS.
You are in india.
The phone can't connect to 4g/Lte after the security update. 2G and wifi is ok.
Before the update 4g/lte is fine.
You tried your simcard on other phones is able to connect to 4g/lte.
Is this correct?
May i ask how did you update to the latest firmware? ota, odin or smart switch?
Sent from my SM-G985F using Tapatalk
vash_h said:
Ok i am trying to understand something.
Your device is SM-N950F/DS.
You are in india.
The phone can't connect to 4g/Lte after the security update. 2G and wifi is ok.
Before the update 4g/lte is fine.
You tried your simcard on other phones is able to connect to 4g/lte.
Is this correct?
May i ask how did you update to the latest firmware? ota, odin or smart switch?
Click to expand...
Click to collapse
Yes that's correct
I have updated throught ota & after problem done flashing through odin
vash_h said:
Ok i am trying to understand something.
Your device is SM-N950F/DS.
You are in india.
The phone can't connect to 4g/Lte after the security update. 2G and wifi is ok.
Before the update 4g/lte is fine.
You tried your simcard on other phones is able to connect to 4g/lte.
Is this correct?
May i ask how did you update to the latest firmware? ota, odin or smart switch?
Click to expand...
Click to collapse
any Update brother
ankurocxy said:
yes i know m from india before the ota update everything was working fine please help
Click to expand...
Click to collapse
Have you checked the settings?
Sent from my SM-G985F using Tapatalk

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