H872, no network service and service disabled after latest update - T-Mobile LG G6 Questions & Answers

It was working fine on android 8 since it came out (4-5 months?)
There was an annoying notification since the past 2- 3 weeks for a software update, so I decided to finally do it.
No changes after doing that update, I received an another update notification of around 150 mb. ( not really sure but def. under 300mb)
After that, my mobile network service suddenly went out, mobile data is disabled and grayed out, same when I try to click on Mobile connections.
On the lock screen, it says "service disabled" and *#06# says imei null.
What happened? I know this definitely happened after the update, and my phone was bought brand new, how can i fix this?
Also, I'm located in India and use a Vodafone sim card, I tried putting other carrier sim and it's still giving the same error which worked perfectly before the update
Any help would be appreciated
I'm guessing I might have to do a factory restore, but I would like to have that as the last option

try revert back to 20d

immns said:
try revert back to 20d
Click to expand...
Click to collapse
Yeah, had to do a default firmware flash to 20d
. Thanks!

How
Pastasan said:
Yeah, had to do a default firmware flash to 20d
. Thanks!
Click to expand...
Click to collapse
Hello
How do you do that ??? Do you have the unlock app installed ?
Because the same happened to me !! Hlp !

69janez said:
Hello
How do you do that ??? Do you have the unlock app installed ?
Because the same happened to me !! Hlp !
Click to expand...
Click to collapse
unlock app will be pre-installed, it's stock app on H872

Yes, it is installed and worked fine, but after last security update few days ago, blocked and i could not use my lg g6 anymore ! I got a note that my phone is not agilibili anymore. I bought it on e- bay its fine phone, but i dont know the solution to resolve this ! We dont haved T mobile in Slovenia ! Tnx for answere !

69janez said:
Yes, it is installed and worked fine, but after last security update few days ago, blocked and i could not use my lg g6 anymore ! I got a note that my phone is not agilibili anymore. I bought it on e- bay its fine phone, but i dont know the solution to resolve this ! We dont haved T mobile in Slovenia ! Tnx for answere !
Click to expand...
Click to collapse
my device also shows that message "not eligible bla..bla.." I think you have to downgrade to 20d firmware. But as you can see my phone is running latest update and cellular is working fine since I believe once this phone is unlocked permanently, it will remains unlocked.

immns said:
my device also shows that message "not eligible bla..bla.." I think you have to downgrade to 20d firmware. But as you can see my phone is running latest update and cellular is working fine since I believe once this phone is unlocked permanently, it will remains unlocked.
Click to expand...
Click to collapse
As i understand T mobile unlock sheet app, after you unlock phone, app should delete itself !! In my case this didnt happend, and the result is as I describe before ! It seems i spend 240 € for very fine but lockedphone. Next time dont buy on e- bay you idiot, i say to myself. Because two days ago i bought new Samsung A7 2018 with 64 gb for les money ! And unlocked, of course !!
All the besdt in the future !!! JR !

Related

[Q] 4G

Well, hey guys. I don't know if this is a problem or not. But when I enable the 4G on my Ascend P7 it works good. But then suddenly it doesn't anymore. The weirdest thing is that the 4G icon is on the top, but just doesn't recieve any data. So I have to reenable the 4G again. Otherwise it doesn't work. I wanted to know if it is my 4G operator problem, or it is related to system? I'm running that B609 Firmware. EMUI 3.0 Thanks in advance.
I don't know...i nave no problems with 4G. Try to contact your telephone company.
Madzix said:
Well, hey guys. I don't know if this is a problem or not. But when I enable the 4G on my Ascend P7 it works good. But then suddenly it doesn't anymore. The weirdest thing is that the 4G icon is on the top, but just doesn't recieve any data. So I have to reenable the 4G again. Otherwise it doesn't work. I wanted to know if it is my 4G operator problem, or it is related to system? I'm running that B609 Firmware. EMUI 3.0 Thanks in advance.
Click to expand...
Click to collapse
Did you manually upgrade to Emui 3.0 or you received OTA? Go to settings ->about phone->certification and click on it. It will tell you for which country your phone is. This way you'll now if you have the right update on your phone. B609 is Europe General, there are two other updates for Europe, one is provider specific (Italy - B613) and the other is for Russian locale (B615). Check Huawei support for other regions update.
ibeqa said:
Did you manually upgrade to Emui 3.0 or you received OTA? Go to settings ->about phone->certification and click on it. It will tell you for which country your phone is. This way you'll now if you have the right update on your phone. B609 is Europe General, there are two other updates for Europe, one is provider specific (Italy - B613) and the other is for Russian locale (B615). Check Huawei support for other regions update.
Click to expand...
Click to collapse
Well, I opened the certification part and it shows me like a triangle, below that it is written Serbia. Above that country there is written a Russia´´i´´ letter 011 14 code. And yeah, I manually upgraded it, trough local update
Madzix said:
Well, I opened the certification part and it shows me like a triangle, below that it is written Serbia. Above that country there is written a Russia´´i´´ letter 011 14 code. And yeah, I manually upgraded it, trough local update
Click to expand...
Click to collapse
Check the B615 ROM, it's for Russian locale. http://forum.xda-developers.com/ascend-p7/general/ota-update-b613-russian-t3034161
Try it and check 4G with this ROM.
Cheers
ibeqa said:
Check the B615 ROM, it's for Russian locale. http://forum.xda-developers.com/ascend-p7/general/ota-update-b613-russian-t3034161
Try it and check 4G with this ROM.
Cheers
Click to expand...
Click to collapse
Ok. Will try that out and report back. :highfive:
Well, I tried to install the firmware but my phone said that Install failed. And it asked me to power the phone off. So I'm not going to try that firmware again.
Madzix said:
Well, I tried to install the firmware but my phone said that Install failed. And it asked me to power the phone off. So I'm not going to try that firmware again.
Click to expand...
Click to collapse
Read the whole thread before updating... You have to revert to B123 first and than flash B615.
ibeqa said:
Read the whole thread before updating... You have to revert to B123 first and than flash B615.
Click to expand...
Click to collapse
Damn, that's a long process lol
Madzix said:
Well, hey guys. I don't know if this is a problem or not. But when I enable the 4G on my Ascend P7 it works good. But then suddenly it doesn't anymore. The weirdest thing is that the 4G icon is on the top, but just doesn't recieve any data. So I have to reenable the 4G again. Otherwise it doesn't work. I wanted to know if it is my 4G operator problem, or it is related to system? I'm running that B609 Firmware. EMUI 3.0 Thanks in advance.
Click to expand...
Click to collapse
unfortuantly i don't have this problem...sometimes when i've a low 4g signal the phone loose all the connectivity and the signal for 1 sec when i'm using the browser... are you sure that your carrier connection is ok?
ibeqa said:
Did you manually upgrade to Emui 3.0 or you received OTA? Go to settings ->about phone->certification and click on it. It will tell you for which country your phone is. This way you'll now if you have the right update on your phone. B609 is Europe General, there are two other updates for Europe, one is provider specific (Italy - B613) and the other is for Russian locale (B615). Check Huawei support for other regions update.
Click to expand...
Click to collapse
a stupid clarification :silly:
italy-b615
russia-b613
[Q] Can't access internet thru mobile data (3G SIM)
Hi , I am from India
Recently one of my friend gifted me a Huawei Ascend P7 from Oman.
I've tried to use internet via my 3G SIM Card (using Mobile Data ),but I was unable to get the same .
I am using a 64K SIM card . when I am inserting the SIM card there is a message coming ''The inserted SIM cannot support 4G network''. but still I can make phone call SMS and I can acces internet though wi-fi,its perfect. I'd visited 4 service providers ,but none of them can't resolve the issue.
dear techies ...please help me to solve this issue and enjoy the features of this device.
Aadharsh said:
''The inserted SIM cannot support 4G network''.
Click to expand...
Click to collapse
Of course it will not support 4G! You have a 3G sim. You have to go to your provider and change the sim.
Huawei Ascend P7 Mobile Data Not working
ibeqa said:
Of course it will not support 4G! You have a 3G sim. You have to go to your provider and change the sim.
Click to expand...
Click to collapse
Hi,
thank you very much for your reply.
I have visited Huawei Service center.. they they never faced any problems like this and they inserted my SIM (3G) to another Huawei Ascend P7 device ( which is sold in india).. they selected network mode in Automatic (4G & 3G & 2G ) and everything was perfect including mobile data thru 3G network . still I cant understand why only my device is not working with same SIM card. is there any region settings problem making this issue..???
please help me to resolve the issue .
here I am attaching a screen shot of error which is coming when I am inserting the SIM card

No service SIM on Honor 5c

Hi,
I ve had my honor 5c for a month and its great. Everything was working just fine and since last nightI dont have any service. I went to AT&T, they did everything that was possible, in settings, APN settings, network settings, we even reset the phone back to factory settings, and of course changed sim card, changed slot, everything... but my honor still tells me 'no service'. Can it be linked to the last update?
Please tell me there's a solution!
I don't know what to do... thank you so much for your help.
Barbara
Boubare said:
Hi,
I ve had my honor 5c for a month and its great. Everything was working just fine and since last nightI dont have any service. I went to AT&T, they did everything that was possible, in settings, APN settings, network settings, we even reset the phone back to factory settings, and of course changed sim card, changed slot, everything... but my honor still tells me 'no service'. Can it be linked to the last update?
Please tell me there's a solution!
I don't know what to do... thank you so much for your help.
Barbara
Click to expand...
Click to collapse
did it work with updatr at any point?
This is a strange problem
Boubare said:
Hi,
I ve had my honor 5c for a month and its great. Everything was working just fine and since last nightI dont have any service. I went to AT&T, they did everything that was possible, in settings, APN settings, network settings, we even reset the phone back to factory settings, and of course changed sim card, changed slot, everything... but my honor still tells me 'no service'. Can it be linked to the last update?
Please tell me there's a solution!
I don't know what to do... thank you so much for your help.
Barbara
Click to expand...
Click to collapse
Hi
Dial this code *#06# imei numbers available?
Yes it shows both imeis when dialing *#06#
And it just updated this morning but the issue started last night and the update did not change anything...
Boubare said:
Yes it shows both imeis when dialing *#06#
And it just updated this morning but the issue started last night and the update did not change anything...
Click to expand...
Click to collapse
Hello, hey dude, what firmware are you on now? )
SCUZZY1337 said:
Hello, hey dude, what firmware are you on now? )
Click to expand...
Click to collapse
Hi I'm on Android 7 and EMUI 5.0
Version L51C432B350
Boubare said:
Hi I'm on Android 7 and EMUI 5.0
Version L51C432B350
Click to expand...
Click to collapse
Have you solved it?
Sent from my Honor 8 using XDA Labs
I dont think he did
No problem is still unsolved I had to.buy a new phone for my sim but this is so frustrating
Boubare said:
No problem is still unsolved I had to.buy a new phone for my sim but this is so frustrating
Click to expand...
Click to collapse
Did you try another sim first?
Boubare said:
No problem is still unsolved I had to.buy a new phone for my sim but this is so frustrating
Click to expand...
Click to collapse
Plz try another sim and see if it is working . If not then it is a modem issue . Try to revert back to marshmallow and see it will work for sure. Try to roll back
adriansticoid said:
Did you try another sim first?
Click to expand...
Click to collapse
Yes we tried everything at AT&T store, new sim, APN settings, starting the phone, etc.
Boubare said:
Yes we tried everything at AT&T store, new sim, APN settings, starting the phone, etc.
Click to expand...
Click to collapse
Now pls try a factory reset for well and good

Help , Samsung Note 9 SM-N960U

Hello everyone , i recently got an unlocked AT&T Note 9 and i have yet to get the Pie update , i currently live in Europe and i was wondering if my location is preventing me from getting the update . Last security update this phone got is the November 1st security update .
Baseband version is : N960USQ1ARJA
I also tried to manually flash the Pie update from firmware.science but while i was on recovery mode and tried update from SD card it kept showing "could not mount SD" even though SD card is readable on my phone , i haven' tried to flash via odin because i wanted your thoughts first , any help would really be appreciated
Thanks in advance
jonuz said:
Hello everyone , i recently got an unlocked AT&T Note 9 and i have yet to get the Pie update , i currently live in Europe and i was wondering if my location is preventing me from getting the update . Last security update this phone got is the November 1st security update .
Baseband version is : N960USQ1ARJA
I also tried to manually flash the Pie update from firmware.science but while i was on recovery mode and tried update from SD card it kept showing "could not mount SD" even though SD card is readable on my phone , i haven' tried to flash via odin because i wanted your thoughts first , any help would really be appreciated
Thanks in advance
Click to expand...
Click to collapse
A few years ago,I had the same issue (using an unlocked AT&T phone on another network) & I had to get a cheap prepaid AT&T SIM to get the OTA update pushed to my phones (Note & LG G Flex2).
I had heard this wasn't the case anymore,but,I found this post from an AT&T forum & it still seems to be the case:
https://forums.att.com/t5/Samsung/A...date-when-not-on-AT-amp-T/td-p/5591432#M38714
You might as well use Odin,it won't hurt a thing,you'll still have Knox intact/etc.........
KOLIOSIS said:
A few years ago,I had the same issue (using an unlocked AT&T phone on another network) & I had to get a cheap prepaid AT&T SIM to get the OTA update pushed to my phones (Note & LG G Flex2).
I had heard this wasn't the case anymore,but,I found this post from an AT&T forum & it still seems to be the case:
https://forums.att.com/t5/Samsung/A...date-when-not-on-AT-amp-T/td-p/5591432#M38714
You might as well use Odin,it won't hurt a thing,you'll still have Knox intact/etc.........
Click to expand...
Click to collapse
Just to make sure , should i flash the version from firmware.science or is there another better version that i don't know about?
jonuz said:
Just to make sure , should i flash the version from firmware.science or is there another better version that i don't know about?
Click to expand...
Click to collapse
Have you tried updating via Samsung's Smart Switch PC Tool? (Corresponding app needs to be installed on your phone as well)
https://www.samsung.com/us/support/owners/app/smart-switch
KOLIOSIS said:
Have you tried updating via Samsung's Smart Switch PC Tool? (Corresponding app needs to be installed on your phone as well)
https://www.samsung.com/us/support/owners/app/smart-switch
Click to expand...
Click to collapse
I have and it show the phone as up to date
jonuz said:
I have and it show the phone as up to date
Click to expand...
Click to collapse
Sounds like Odin is your best bet to get on the latest update. Here's the AT&T specific thread that has links to the AT&T firmware & patched Odin.
https://forum.xda-developers.com/galaxy-note-9/how-to/stock-official-android-pie-t3897339
KOLIOSIS said:
Sounds like Odin is your best bet to get on the latest update. Here's the AT&T specific thread that has links to the AT&T firmware & patched Odin.
https://forum.xda-developers.com/galaxy-note-9/how-to/stock-official-android-pie-t3897339
Click to expand...
Click to collapse
Thank you, much appreciated
jonuz said:
Thank you, much appreciated
Click to expand...
Click to collapse
Did you get it updated?
KOLIOSIS said:
Did you get it updated?
Click to expand...
Click to collapse
Not yet , currently at work and won't be able to get back home in a couple of days.
jonuz said:
Not yet , currently at work and won't be able to get back home in a couple of days.
Click to expand...
Click to collapse
Please keep us posted on your outcome. :good:

Note 9 ATT ROM Update SEPT 2019

Hi everyone.
Below is the link for last update for Note ATT.
{https://androidfilehost.com/?fid=1899786940962593461}
I've trying to update the ATT note 9 , but is very difficult to found the update.
Finally I found this link for TMobile, and is working 100% actually on my ATT phone.
All the applications are working ok, and the ATT apps are woking too.
On my first try I forgot use the USER DATA using ODIN and phone stuck on updating logo.
Then I've reinstalled using, AP,BL, CSC, CP, AND USER DATA, and all works OK.
Please remember
"Backup all your data previously with Samsung SMART SWITCH"
""""FLASH IT UNDER YOUR RISK"""
On my phone is working perfectly.
I was just about to do this myself. Figured it'd be ok. Still running right? And is there a change in Service Provider SW version or does it self-correct based on SIM?
Sticks210 said:
I was just about to do this myself. Figured it'd be ok. Still running right? And is there a change in Service Provider SW version or does it self-correct based on SIM?
Click to expand...
Click to collapse
My phone was updated using the rom provided in the link.
All is working OK at this moment , without any problem.
All the options and applications still working without issues
Nothing in Service provider was changed , still sending ATT logo during normal restart or reboot.
Also still unlocked like before update.
Thunderxxx said:
My phone was updated using the rom provided in the link.
All is working OK at this moment , without any problem.
All the options and applications still working without issues
Nothing in Service provider was changed , still sending ATT logo during normal restart or reboot.
Also still unlocked like before update.
Click to expand...
Click to collapse
Can confirm its working flawlessly for me as well.
On further use background data is trash, and sound work that great over the built in speakers. Trying to find the causes. Radio issue isn't that surprising, audio is.
Just got OTA on Att U2CSI3. Pretty sure its October security patch.
Sent from my SM-N960U using Tapatalk
Got the update today also. October security but no clue what if anything else.
Yeah with other carriers they usually show a change log..but At&t, nope..lol
Sent from my SM-N975U using Tapatalk
butchieboy said:
Yeah with other carriers they usually show a change log..but At&t, nope..lol
Click to expand...
Click to collapse
They never do. It's like they love keeping us in the dark
KingVekxin said:
They never do. It's like they love keeping us in the dark
Click to expand...
Click to collapse
Guess I should give up searching for more info then.

pixel 4 xl mobile network problem

need some help here , my pixel 4 xl just updated to jan 2021 update
, post update im unable to connect to mobile network .
already tried hard reset not working
also flashed previous factory image still aint working
is any other thing i can try to solve the problem or im doomed?
capayam said:
need some help here , my pixel 4 xl just updated to jan 2021 update
, post update im unable to connect to mobile network .
already tried hard reset not working
also flashed previous factory image still aint working
is any other thing i can try to solve the problem or im doomed?
Click to expand...
Click to collapse
Who is your provider? Are you using SIM or eSIM? Are you rooted? Did you disable all the Magisk modules before the update? If you forgot that step, have you since disabled all Magisk modules and started over?
While you may be out of commission on the phone side (although, Google Voice would be a good band-aid), you may not be out of commission on the SMS side. Google's text app, Messaging, recently went live with RCS messaging and it can send texts via WiFi.
Incidentally, if it's Google Fi that's giving you fits, the same thing happens to me every time I do a clean install. Fi refuses to connect until I've rebooted two or three times and then the final confirmation comes several hours later.
im in malaysia bought secondhand 1 year ago on grey market , check my sim with another phone , working well on that phone. had been running my phone on regular stock since bought.
capayam said:
im in malaysia bought secondhand 1 year ago on grey market , check my sim with another phone , working well on that phone. had been running my phone on regular stock since bought.
Click to expand...
Click to collapse
Okay, you answered almost none of my questions but it's irrelevant at this point because it sounds like the phone was stolen. If the IMEI is reported as stolen, it's flagged in a database and alerted carriers will shut off the service.
If that's the case, at this point, I'd be more concerned about the police knocking on my door than lack of mobile service. I'd send you over to IMEI.info to verify but I'm guessing I haven't told you anything you didn't already know.
imei number legit not reported or blacklisted, but yeah i think this phone is doomed unless there some magic update resolved this
capayam said:
imei number legit not reported or blacklisted, but yeah i think this phone is doomed unless there some magic update resolved this
Click to expand...
Click to collapse
Why don't you try to reset using the last official 10 firmware (to reset all partitions), then activate through setup, then flash and test a custom rom. This is of course only possible if it's an unlocked bootloader (which you didn't mention) but that's where I'd start especially if it worked before the update. You say is legit and sounds like it worked BEFORE the last update so roll back and then use a custom rom.
GROOVYJOSHCLARK said:
Why don't you try to reset using the last official 10 firmware (to reset all partitions), then activate through setup, then flash and test a custom rom. This is of course only possible if it's an unlocked bootloader (which you didn't mention) but that's where I'd start especially if it worked before the update. You say is legit and sounds like it worked BEFORE the last update so roll back and then use a custom rom.
Click to expand...
Click to collapse
will try it later dude
capayam said:
will try it later dude
Click to expand...
Click to collapse
Unfortunately it's my best guess because I can't reproduce it myself but if it worked prior to the firmware upgrade, it should work by reverting the firmware to the previous firmware in my opinion. I'd take it the step furtherand go with a custom 10 ROM to remove Google firmware updates messing with it in the future (assuming we get it working again).
Interestingly enough, I searched other forums and found other users reporting the same issue. Again, assuming it worked on the previous firmware, I would roll bak to it. Ideally, I would rollback to 10 because I know 10 works (not sure how well it works for you in your local and provider), but thats where I would start. Backup everything you need, then use the last 10 firmware to -w the device and activate then start over.
Why is this posted in development?
shiftr182 said:
Why is this posted in development?
Click to expand...
Click to collapse
who knows

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