My Xperia Z1 c6902 some apps. , mx player, messenger, facebook app, messenger lite, are autometicaly crushing & when I launched the apps the device got hangs & auto force restart the device.
I tryed factory data reset and also system repair from PC companeion. But it does not worked. When I reset the device it work well 2/3 hrs & then starts the problem.
What to do now.
I think i have the same problem now. As soon as device starts it freezes, gets unresponsive and then restarts itself. Problem started today. Dont know what to do.
Latest facebook app made the same problems on my device. As soon as any app that usess facebook login would start(instagram, tapatalk etc..), phone would crash. After uninstalling facebook and installing older signed version of facebook every thing works ok.
I've read that every Xperia Z1 user have the same problems.
For now I uninstalled facebook app and installed Facebook Lite and everything seems to be good.
However I cannot understand how could facebook hang the phone and restart it. Shouldn't Android kill fb app instead?
same with my z1
22th night was ok 23th morning was ok. after 10am i had the same issues. dont know if an update rolled through though.
also tried to repair through pc companion but still same issues. device crashed even in mid of backup session so i was not able to full backup. advice for those who are going through it now is to backup piece by piece at a time. dont try full backup at a time because it will freeze at some point anyway and restart, backup will freeze.
andreasae said:
22th night was ok 23th morning was ok. after 10am i had the same issues. dont know if an update rolled through though.
also tried to repair through pc companion but still same issues. device crashed even in mid of backup session so i was not able to full backup. advice for those who are going through it now is to backup piece by piece at a time. dont try full backup at a time because it will freeze at some point anyway and restart, backup will freeze.
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Same here, 23th afternoon instagram, facebook & Clash Royale can't be accessed.
Got freeze then force to restart.
I've done the factory reset twice and flash it using flashtool seems work as a brand new phone, but after running 3-4 the problem cameback.:crying:
As i said apps that use facebook login will crash with facebook installed. Use older version of Facebook(pre june), signed version or facebook lite.
all problems above is on my Z1 now , crashing and heating and facebook app cannot opening !
saif-aljanahi said:
all problems above is on my Z1 now , crashing and heating and facebook app cannot opening !
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Uninstall Facebook App and install older version or Facebook lite.
Wysłane z mojego C6903 przy użyciu Tapatalka
Hi all,
I have a similar problem with my Z1. But I don't have any issue with the Facebook app in my other phone (OnePlus 3T).
So, it may not be Facebook app in general. My Accuweather app also getting crashed quite frequently. Are there any updates for Xperia Apps recently?
Thanks
mail2eswar said:
Hi all,
I have a similar problem with my Z1. But I don't have any issue with the Facebook app in my other phone (OnePlus 3T).
So, it may not be Facebook app in general. My Accuweather app also getting crashed quite frequently. Are there any updates for Xperia Apps recently?
Thanks
Click to expand...
Click to collapse
Facebook App is generating problems only on z1.
Wysłane z mojego C6903 przy użyciu Tapatalka
I'm facing the same issue... My device was working fine until 4 days ago, but then I went and updated the SU Binary Files.
After that, my device went into a boot loop.
I restored using "Sony My Companion", the device turned on (with factory settings) but it was presenting this issue...
I tried formating again with the same build, nothing changed.
Now I'm using the Kryptonian Custom Rom, but the same issue is still present...
Almost any app can cause the freeze>reboot. Alarm Clock Extreme, WhatsApp, some bank apps weren't working at all... I don't see how they are related to Facebook.
Just tried unninstalling Facebook and let's see what happens now...
EDIT:
Actually, believe it or not, but it seems that after unninstalling FB the issue went away.
At least I can create a new alarm now... I wasn't being able to do that before, app would crash 100%.
Same Problem Here
I had same problem my phone get crazy. Guys can someone made a download list for latest working version of apps. It can help us very well
You can found old version of apps here instagram.tr.uptodown.com/android/old
Hi
I had a same problem and the last stable version of FB is the 128.00.26.68.
Install it and there is no problem with Z1.
Hi y'all.
I have the same problem.
I've tried resetting my phone twice but the problem is still here.
Now I'm about to wipe my phone out of data than I'll tell you if it works or not.
Same problem with z1 compact users. Sony ****ed up something. Reinstalling system doesnt help either. I think problem is in crash monitor since it keeps crashing. Irony
same here, I'll try uninstall FB
I have this problem with Z1 and couple of Z Ultras, 2 out of 3 tested and fixed with uninstalling fb.
talk about planned obsolesence... imagine someone out there still using Z1 and not knowing about this, they might as well just think their phone broke and they need a new one... such a crazy bug
same thing happened to me after the 14.6.A.1.236 update
Related
Hi i have an s3 mini with stock firmware and facebook or whatsapp crash regular, then the phone starts to reboot and the phones battery is drained to almost zero. I did a reset and installed everything back again. But the same problem appears with Facebook or whatsapp. Is this because of a firmware update or a facebook app update. For the rest it works normal.
Phoneboot said:
Hi i have an s3 mini with stock firmware and facebook or whatsapp crash regular, then the phone starts to reboot and the phones battery is drained to almost zero. I did a reset and installed everything back again. But the same problem appears with Facebook or whatsapp. Is this because of a firmware update or a facebook app update. For the rest it works normal.
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Click to collapse
try the previous version of both .. for me latest whatsapp work normally
I think may there is a problem with your battery too
Case solved the battery is bad
Sent from my GT-I9070 using XDA Free mobile app
I don't know if this is related to the app itself or the phone so I don't know if this is the correct place to ask. I'm using Sony's Lifelog app on my Z1 and it works as a total s**t. It measures everything but when I enter the app to see results, I have to press Refresh lots of times before it gets refreshed. Sometimes I even have to close the app and reopen it or just wait. There were several updates but the problem isn't fixed. Sometimes it starts working normally and after some time, same problems again. Now I'm trying to see my results but it won't refresh again. I keep pressing refresh, I get the "Refreshing" message which disappears after few seconds and that's it. I tried reinstalling the app, it sometimes fixes the problem for a short time and later it appears again.
It should be refreshed instantly. Is there a problem with my phone or this app is done by the worst programmers ever? I just can't understand how something like this can happen.
PS. Yes, my 3G/4G is on and fast enough. The same is with WI Fi.
Sent from my Sony Xperia Z1 using Tapatalk
here's the catch, when i had my phone on 4.1 the Xperia with Facebook feature worked flawlessly, syncing contacts photos calendar etc but now i decided to use it on 4.3 again and problems occured, first it's slow as hell, second i can't access Contacts or messages normaly there's a 10 - 15 sec delay or apps don't respond, the phone heats up fast and the sync doesn't, how to say this stops it keeps saying that it's syncing going but it does nothing. First i thought it maybe because i have a lot a friends on facebook but then a friend of mine has the exact phone and firmware and he has more friends of facebook but he doesn't experience any lag of sort or problems it works flawlessly. These problems a accuring for the past few days. I've tried factory reset, phone repair force reset the phone clear cache etc even left the phone on wifi for about 12 hours to hopefully sync completly ( i know alot of time ) still no hope more hickups and crashes. Also it sucks my battery very fast. Can this be a faulty hardware or ? Any type of help would be greatly appreciated cause i kida like the high resolution photos for my contacts, thx in advance guys
Hello there Xperia users. I have some issues with my phone and i will go for it now.
So, i have Xperia z1 c6902 and i have following issues
1.i am often using messenger by Facebook, but my phone keeps closing it over and over by time like once in per 35 mins, once it closes i am returning back to home screen which is.actually lagged, when i am pressing apps drawer key it needs around 15 seconds to load menu, it only happens when my apps are getting closed so it is so annoying i tough it was overheating problem but at all time when it occurs my phone is in normal condition, not even hot a bit, factory reset didn't brought any help for this issue, phone currently working on Android version 5.1.1 and 14.6.A.0.368 build version, any solutions? Sony is my favorite product but my phone is messing up with me over
You don't have issue with the phone. The issue is with Facebook messenger. I have C6902 and no Facebook messenger and nothing of this problem. Check out the Facebook messenger forums, maybe there are others like your problems.
Sent from my C6902 using XDA Premium 4 mobile app
DetmL said:
You don't have issue with the phone. The issue is with Facebook messenger. I have C6902 and no Facebook messenger and nothing of this problem. Check out the Facebook messenger forums, maybe there are others like your problems.
Sent from my C6902 using XDA Premium 4 mobile app
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Thank you so much for taking time for my issue, actually i will go to Facebook forums directly and contact them
I noticed a bug in the YouTube app on my device (note 8 SM-N950F).
while a video is playing if I minimized the movie and then maximized it (quickly few times in a row) the phone crash to boot.
I didn't face any kind of crash in the month I have it except this scenario in the youtube app .
the app version 12.44.53
as you can see :
https://youtu.be/OPA2KdPunsA
anyone else can try and report ?
thanks
I have had the same thing. It would just randomly crash out and reboot my phone when minimising/maximising videos from the little preview window when scrolling.
xMadMike said:
I have had the same thing. It would just randomly crash out and reboot my phone when minimising/maximising videos from the little preview window when scrolling.
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I manage to find more info by trying diffrent things. I think maybe it's memory management bug. If the device is fresh from boot with nothing else running then it won't crash. But with some apps open in the background then it always happens. not randomly at all.
Did you solved it?
Sent from my SM-N950F using Tapatalk
It happens so rarely that I haven't really done anything about it. It will happen out of the blue one day and won't show up for weeks. I have gone on the Samsung Members app and it detected an unexpected reboot which it reported to Samsung so maybe they will fix it eventually.
Same thing for me. Happened already 3 times. While resizing the window or passing from portrait to landscape.
nafroman said:
I manage to find more info by trying diffrent things. I think maybe it's memory management bug. If the device is fresh from boot with nothing else running then it won't crash. But with some apps open in the background then it always happens. not randomly at all.
Did you solved it?
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I have same problem like you. Whenever there is an apps running in the background, it will crash. I happen rarely for me but this week, youtube and instagram crash 4 times already each. Yea most likely its Ram management.
any update on how to fix it? Thanks
Zz'Rot said:
any update on how to fix it? Thanks
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I've checked now and it won't crash. I don't know if it's related but Yesterday I've installed the latest OTA update (which was the first since I've got my unit). Any way it's seems fixed as far as i can see. Didn't do anything except updating all my apps and the unit itself to the latest version available. If it will happen again I'll keep you update.
Sent from my SM-N950F using Tapatalk
nafroman said:
I've checked now and it won't crash. I don't know if it's related but Yesterday I've installed the latest OTA update (which was the first since I've got my unit). Any way it's seems fixed as far as i can see. Didn't do anything except updating all my apps and the unit itself to the latest version available. If it will happen again I'll keep you update.
Sent from my SM-N950F using Tapatalk
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Same, i also got the first update on my Note8 yesterday too.