Related
Just wondering if anyone has them applied to your phone. I believe Nillkin sells tempered glass covers for the camera lenses. Anyone care to share pics/reviews?
My camera lens is super scratched and it affects my pictures. My warranty replacement should arrive tomorrow or soon. I don't want to keep the phone if the lens will continue to be an issue. My DUO lens and the rest of the phone are in perfect condition.
its_dale said:
Just wondering if anyone has them applied to your phone. I believe Nillkin sells tempered glass covers for the camera lenses. Anyone care to share pics/reviews?
My camera lens is super scratched and it affects my pictures. My warranty replacement should arrive tomorrow or soon. I don't want to keep the phone if the lens will continue to be an issue. My DUO lens and the rest of the phone are in perfect condition.
Click to expand...
Click to collapse
You got a warranty replacement because of the scratched camera lens?
My lens also has some scratches even though I handled the phone like a raw egg... I simply don't understand why HTC uses the cheapest kind of plastic to cover the camera lens, when the rest of the phone is premium quality?!
I bought the Nillkin protector and used the camera lens protectors as well.
See my post here: http://forum.xda-developers.com/showpost.php?p=52353778&postcount=384
I put the Nillkin protectors on the device as soon as I could, dunno if they'll affect the marginal camera in this thing, but the inevitable scratches, which your experience bears out, sure would.
Squpix said:
You got a warranty replacement because of the scratched camera lens?
My lens also has some scratches even though I handled the phone like a raw egg... I simply don't understand why HTC uses the cheapest kind of plastic to cover the camera lens, when the rest of the phone is premium quality?!
Click to expand...
Click to collapse
yeah. I complained to ATT about how it's susceptible and I shouldn't have to pay insurance for a manufacturer error blah blah. HTC referred me to the carrier I told them.
I use the camera lens protector thst came with the Nilkin glass protector
TieNN89 said:
I use the camera lens protector thst came with the Nilkin glass protector
Click to expand...
Click to collapse
How is it? Mine should be in the mail when I get home later.
its_dale said:
How is it? Mine should be in the mail when I get home later.
Click to expand...
Click to collapse
It's pretty good I'm happy with it
Except they could of made the protector a mm or so bigger and it could of covered the whole camera hole but I suspect they didn't so it would be easier to stick on
its_dale said:
Just wondering if anyone has them applied to your phone. I believe Nillkin sells tempered glass covers for the camera lenses. Anyone care to share pics/reviews?
My camera lens is super scratched and it affects my pictures. My warranty replacement should arrive tomorrow or soon. I don't want to keep the phone if the lens will continue to be an issue. My DUO lens and the rest of the phone are in perfect condition.
Click to expand...
Click to collapse
My camera lens got a large scratch on it within days of getting it, seems it's the same cheap soft plastic lens cover like all other HTC phones use, such a shame.
Lucky for me the scratch was just off the centre and doesn't seem to notice on picture quality.
To try stop any more scratches I got a martin fields screen protector, as they come with 4 x lens covers, 2 for each rear camera.
I don't notice any loss of picture quality with the protectors over the lenses, so is well worth doing.
I really wish someone would start making lens protectors on their own
Squpix said:
You got a warranty replacement because of the scratched camera lens?
My lens also has some scratches even though I handled the phone like a raw egg... I simply don't understand why HTC uses the cheapest kind of plastic to cover the camera lens, when the rest of the phone is premium quality?!
Click to expand...
Click to collapse
How do people do this? I don't understand. I work in the oilfield... Lots of dirt, dust, and sand and have never scratched the lenses. Are you guys using the device naked? Not sure how else it would be possible.
tkoreaper said:
How do people do this? I don't understand. I work in the oilfield... Lots of dirt, dust, and sand and have never scratched the lenses. Are you guys using the device naked? Not sure how else it would be possible.
Click to expand...
Click to collapse
Exactly what I want to know too. How is it possible? Never happened to any of my other phones. They wouldn't be replacing it for free if it wasn't possible.
It happens when you try to clean the lens when it has fingerprint smudges on it. Because it's inset, it's much more difficult to clean. I ordered a Nilkin tempered glass protector mainly just for the camera protection.
Sent from my HTC6525LVW using Tapatalk
Div033 said:
It happens when you try to clean the lens when it has fingerprint smudges on it. Because it's inset, it's much more difficult to clean. I ordered a Nilkin tempered glass protector mainly just for the camera protection.
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
Same here. It arrived, but waiting for the replacement phone to come in
Div033 said:
It happens when you try to clean the lens when it has fingerprint smudges on it. Because it's inset, it's much more difficult to clean. I ordered a Nilkin tempered glass protector mainly just for the camera protection.
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
What are you using to clean it???!
A paper towel is *not* suitable at all!
Only a microfibre cloth OR lens pen should be used.
In a bind something soft-ish, i.e. terrycloth, could be used.
But never use a paper towel or napkin. Way too harsh for AR coatings, for example.
If the cover is loaded with silica dusts, these should be removed with a lens pen before using any kind of material to clean.
Otherwise you will wind up with tiny scratches that work similar to a diffraction grating filter creating "star" effects around pinpoint sources, lines and and other aberrations that will definitely mar your images.
The only remedy at that point is to replace the cover or remove it completely which puts the actual camera objective lens at risk of exposure.
Slickwraps are considering making lens protectors
http://forum.xda-developers.com/showthread.php?p=52455851
I had an M8 replaced (unrelated issue) which had a bunch of scratches on the main lens cover. I treated it exactly the same as my M7 which didn't get scratches in the 6 months I owned it. I defs think HTC has changed something.
Anyway I got a lens protector with the Nillkin screen protector I bought for the replacement handset, but I mucked up the install so I took it off. Using the Nillkin one as a template, I cut out a circle from a spare M7 screen protector I had lying around. It's not pretty but it does the job perfectly.
Michealtbh said:
Slickwraps are considering making lens protectors
http://forum.xda-developers.com/showthread.php?p=52455851
Click to expand...
Click to collapse
It's Live Now..
Thanks!
Weston
cpufrost said:
What are you using to clean it???!
A paper towel is *not* suitable at all!
Only a microfibre cloth OR lens pen should be used.
In a bind something soft-ish, i.e. terrycloth, could be used.
But never use a paper towel or napkin. Way too harsh for AR coatings, for example.
If the cover is loaded with silica dusts, these should be removed with a lens pen before using any kind of material to clean.
Otherwise you will wind up with tiny scratches that work similar to a diffraction grating filter creating "star" effects around pinpoint sources, lines and and other aberrations that will definitely mar your images.
The only remedy at that point is to replace the cover or remove it completely which puts the actual camera objective lens at risk of exposure.
Click to expand...
Click to collapse
I used to use paper towels to clean my camera lens, but after reading about how you can remove slight imperfections and scratches by using abrasive materials, I've switched to sandpaper almost exclusively. I tried using a napkin once, but the barbecue sauce (I thought the napkin had dried) got stuck in between the cracks of the lens and device. Needless to say, I don't use napkins anymore.
/s
I've never heard of a "lens pen" as I have the photographic skill of an untrained rock, but luckily am familiar with microfiber cloths. However I don't see the value in carrying one around as I had no such need with my GS3, a device made almost entirely of cheap plastic. I had no issue using the cloth from my T-shirt and pants pockets (soft, light material) to clean the screen and lens.
The current scratching is minimal and is not affecting my photos. But I know that unless I act now I will have those issues you mentioned. Whether its between buying a lens pen or carrying a microfiber cloth around, I'd much rather just slap a protector on it and call it a day.
Sent from my HTC6525LVW using Tapatalk
i just ordered this incase the Nillkin doesn't work out
http://www.slickwraps.com/HTC-One-M8-Lens-Protector-p/sw-htconem8-lenspro.htm
Hi,
Noticed that my camera lens was getting scratched. I was trying to look at it closely and it seems something like the asf (a plastic film) is also on the camera lens. At least thats what it seems like to me.
Can someone confirm if that is indeed the case or am I just seeing things?
Thanks in advance
SharekhaN
SharekhaN said:
Hi,
Noticed that my camera lens was getting scratched. I was trying to look at it closely and it seems something like the asf (a plastic film) is also on the camera lens. At least thats what it seems like to me.
Can someone confirm if that is indeed the case or am I just seeing things?
Thanks in advance
SharekhaN
Click to expand...
Click to collapse
You're probably seeing things, unless you put a protector on there yourself.
Mind you that the glass for the camera is a separate piece of glass, so the edge is visible just inside the silver ring - not to be confused with a protector. A protector wouldn't actually be needed anyway since the glass doesn't go as far as the glass backplate. That is, it doesn't touch any surface when you put the phone down (unless you got huge pieces of dirt underneath).
I myself have accidentally scratched the factory screen protector on the back of the phone quite a lot, but my camera lens is still perfectly intact. And no, I really cannot see a protector on my camera lens :cyclops:
Hermantje said:
You're probably seeing things, unless you put a protector on there yourself.
Mind you that the glass for the camera is a separate piece of glass, so the edge is visible just inside the silver ring - not to be confused with a protector. A protector wouldn't actually be needed anyway since the glass doesn't go as far as the glass backplate. That is, it doesn't touch any surface when you put the phone down (unless you got huge pieces of dirt underneath).
I myself have accidentally scratched the factory screen protector on the back of the phone quite a lot, but my camera lens is still perfectly intact. And no, I really cannot see a protector on my camera lens :cyclops:
Click to expand...
Click to collapse
If the glass gets scratched a little, say on the bottom left part, above the black ring. Does it influence the camera quality? Just like i somehow got a minor piece of dust behind the glass over there.
saintgein said:
If the glass gets scratched a little, say on the bottom left part, above the black ring. Does it influence the camera quality? Just like i somehow got a minor piece of dust behind the glass over there.
Click to expand...
Click to collapse
As long as it's not right in front of the lens and it's tiny, it shouldn't pose a problem.
Actually, if you take a bunch of pictures and you can't find one spot they all have in common that looks odd, there's no problem anyway :angel:
Hermantje said:
As long as it's not right in front of the lens and it's tiny, it shouldn't pose a problem.
Actually, if you take a bunch of pictures and you can't find one spot they all have in common that looks odd, there's no problem anyway :angel:
Click to expand...
Click to collapse
I didn't find any spot, yet sometimes i doubt a little about the lighting. But that can also be the normal lighting effects. Not that big of a photographer with experience hehe.
The glass covering the camera lens at the back is protruding so putting it down on any surface would make the glass touch it...how do you guys keep it from scratching?
koppee1 said:
The glass covering the camera lens at the back is protruding so putting it down on any surface would make the glass touch it...how do you guys keep it from scratching?
Click to expand...
Click to collapse
A case that's raised more than the camera is what I'm doing. Have done this for years without ever having my lens scratch.
Sent from my SM-N910U
I'm keeping the protective little plastic cover over it. Took it off to see if any difference in pic quality and there was none.
lawtq said:
I'm keeping the protective little plastic cover over it. Took it off to see if any difference in pic quality and there was none.
Click to expand...
Click to collapse
When I pick mine up from the shop I'll be leaving the plastic on - my S4 has a gaping scratch across its camera lense!
Normally there should be no need to worry unless you intend to drag your phone across a rocky road. It's protected by a veryt scratchresistant glass, simlar to sapphire glass. It can stand a heavy beating and still perform.
The only real problem is fat from your fingers smearing onto the protective glass, this will cause weird looking arefacts with highlights so make sure you keep it clean.
/ Magnus
lawtq said:
I'm keeping the protective little plastic cover over it. Took it off to see if any difference in pic quality and there was none.
Click to expand...
Click to collapse
The plastic never covered over the sensor itself, only the outside edges.
Nitemare3219 said:
The plastic never covered over the sensor itself, only the outside edges.
Click to expand...
Click to collapse
Correct. Good protection. Or you could get the Nillkin Amazing H+ 9H Hardness Anti-Explosion Tempered Glass*for the note 4, it comes with 2 mini tempered glass camera lense protectors
Though I have not used any case or screen protector for the front screen, I have cut exact size glossy screen protector for the camera lens. I developed lots of scratches in S2 lens, from then on I started protecting camera lenses.
Note 4
If you look carefully the platic frame around the glass is just slightly above the glass so really the glass doesn't make contact with a flat surface
The Samsung s-view case is just big enough to keep the lens from touching. It's a good option if you are concerned about the lens getting scratched and want front of phone protection.
If the plastic cover doesn't affect the photos then chances are the odd scratch won't either..
Wife has S5 and glass on the lens seems pretty tough! No scratches yet!
When not using my Note 4, I shoot pictures with high end Nikon glass (lenses). Some will say to put a plain UV filter on the lens as a means of protection, never go naked. Others will ask why would one put an $80 piece of glass in front of finely tuned and crafted $2,500 piece of glass? Additionally, all those large sport photographer lenses you see taking photos.......no filters are made that size, they use hoods which extend several inches from the front of the lens as a means of protection. Now, given the camera in the Note 4 is not a high end DLSR you may not see the difference all that much, depending on the shot. However adding some form of adhoc protector over the camera will certainly cause some form of photo degradation.
If you have a phone case where the camera lens is recessed you should be perfectly fine if: (1) you pay attention how and where you place it down and (2) keep it out of your pants, bags...etc that hold keys and your loose change..etc.
Remove any added plastic or glass in front of your lens; take clearer and sharper pictures!
Goodluck
lawtq said:
I'm keeping the protective little plastic cover over it. Took it off to see if any difference in pic quality and there was none.
Click to expand...
Click to collapse
I didn't even know there was one those lol I put a skinomi skin on mine hoping that it's raised just enough xD
---------- Post added at 01:45 PM ---------- Previous post was at 01:39 PM ----------
lawtq said:
I'm keeping the protective little plastic cover over it. Took it off to see if any difference in pic quality and there was none.
Click to expand...
Click to collapse
I didn't even know there was one those lol I put a skinomi skin on mine hoping that it's raised just enough xD
Well, my first tip would be to not place your note 4 on a textured surface, press it down into the textured surface and then rubbing it vigorously against it, with your pressure RIGHT on the lens.
Other than that, just use it normally. Dont keep it in a bag of quarters, dont hack at it with nails, dont keep it with your keys in a pocket... The usual nobrainer things.
Should be totally fine. When I place it on a table, the lens doesnt touch the table.
Magnus3D said:
Normally there should be no need to worry unless you intend to drag your phone across a rocky road. It's protected by a veryt scratchresistant glass, simlar to sapphire glass. It can stand a heavy beating and still perform.
The only real problem is fat from your fingers smearing onto the protective glass, this will cause weird looking arefacts with highlights so make sure you keep it clean.
/ Magnus
Click to expand...
Click to collapse
/thread - really, the glass on the camera lens is the strongest glass you will find on your mobile device - applies to any phone.
Couldn't resist...cut out an extra screen protector and stuck it on the camera glass lol
lawtq said:
Correct. Good protection. Or you could get the Nillkin Amazing H+ 9H Hardness Anti-Explosion Tempered Glass*for the note 4, it comes with 2 mini tempered glass camera lense protectors
Click to expand...
Click to collapse
Never heard of this before.. Have Otterbox but realized my camera lens for smashed today while outside doing yard work... This what you use? Installation hard? Got URL? Thanks in advance.
DrDank said:
Never heard of this before.. Have Otterbox but realized my camera lens for smashed today while outside doing yard work... This what you use? Installation hard? Got URL? Thanks in advance.
Click to expand...
Click to collapse
I liked it. Gad the halo effect though unfortunately. But loved the 2 little camera screen protector too! Easy install.
Sorry, don't d have much time to search, url anyone it could i get camera protection for otterbox?
Got this phone for few weeks now and just noticed that i got scratches on the camera lens cover. I mean few weeks, really?! with case on and not placed together with any sharp objects. It's so annoying, my P10 plus is way more durable than this phone. Anyone having the same issue?.
coolraffy said:
Got this phone for few weeks now and just noticed that i got scratches on the camera lens cover. I mean few weeks, really?! with case on and not placed together with any sharp objects. It's so annoying, my P10 plus is way more durable than this phone. Anyone having the same issue?.
Click to expand...
Click to collapse
I have the same scratches plus a huge one(fingernail size) on the screen. Am a bit disappointed on how easy is to scratch the phone... .
Been using since day one and there's not a scratch in sight both front and back.
giwta said:
I have the same scratches plus a huge one(fingernail size) on the screen. Am a bit disappointed on how easy is to scratch the phone... .
Click to expand...
Click to collapse
I have 2 scratches on the screen too!! I’m so angry, had to buy a tempered glass...1k€ and scratched after 10 days :crying: so annoying.
Camera seems to be still ok, but I’ve bought a protector for it too (will get it next month).
No scratches here, and no protectors
giwta said:
I have the same scratches plus a huge one(fingernail size) on the screen. Am a bit disappointed on how easy is to scratch the phone... .
Click to expand...
Click to collapse
I feel you. The phone price is premium so we deserve high quality build phone which is clearly not the case here.
JJay666 said:
Been using since day one and there's not a scratch in sight both front and back.
Click to expand...
Click to collapse
How I wish I could turn back time :crying:
coolraffy said:
How I wish I could turn back time :crying:
Click to expand...
Click to collapse
The camera lens sticks out quite a bit. Have seen several phones like Samsung and Apple with cracked rear camera lens pieces, so I know better about that area. According to one source, they use aluminosilicate glass. Although the glass may not be exactly Gorilla Glass, Gorilla Glass itself is also aluminosilicate glass. Huawei's glass is likely a different chemical composition. The phone is the slipperiest I've ever encountered, my number one dislike about it.
There are no scratches in my situation. No case or protection has been used. Dislike cases and front tempered glass pieces. In general, careful which surfaces I lay the phone on and how I hold it. Have seen it sliding off uneven surfaces with too much ease.
Thanks for the warnings. I ordered a film protector for the curved screen and a tempered glass protector for the camera with the phone.
Isnt the screen a gorilla glass? I never dropped my phone and still Ive got a scratch on the bottom right corner of my screen. I could run my nail across it to feel the crack. Maybe it got scratched with a key or a coin. F***ng ridiculous. Never happened to any of my previous phones. I seriously doubt the quality now.
Hello Everyone,
Been using the S21U for 2 weeks now and I have recently noticed micro scratches on the lens element!
The phone is in transparent TPU case since day 1 and I have hardly went outdoors. I traded off my S20+ and the camera bump didn't had a single line from 10 months of usage.
Has anyone encountered this? Maybe others can have a closer look now at their devices.
Any insights, suggestions on what needs to be done or can be prevented will be welcome!
Really sorry to hear that. Just out of precaution, I have placed a whitestone dome glass protector on mine, just because I dont want to experience anything like that with a EUR1300 phone. Not that much expensive and you get two protectors in the box.
shetty08 said:
Hello Everyone,
Been using the S21U for 2 weeks now and I have recently noticed micro scratches on the lens element!
The phone is in transparent TPU case since day 1 and I have hardly went outdoors. I traded off my S20+ and the camera bump didn't had a single line from 10 months of usage.
Has anyone encountered this? Maybe others can have a closer look now at their devices.
Any insights, suggestions on what needs to be done or can be prevented will be welcome!
Click to expand...
Click to collapse
how was it scratched? only from keys?
Be very wary of scratching this phone. I recently figured out that the S21 Ultra supposedly does not have the same Victus glass design as the Note 20 Ultra... It has a slightly modified form of Victus that's much, much thinner (as it's covered by another, easily scratch-able glass material...and so the cameras might be like this too)... So instead of being resistant to most micro-scratches, they are actually easier to get and become permanent immediately on this phone (learned this by scratching my display with denim jeans - no metal/button contact) =(.
I'm just assuming that they're doing this to increase their glass repair jobs... Granted, Apple has been doing this with their iPhones for an extremely long time now... But hey, Samsung has started acting kinda like they're the Apple-like company of Android, lol.
im sorry, but you what?
you scratched glass with jeans?
I'm a stainless steel fabricator do I'm in the worst possible job for scratching phones so have the screen and camera protected, ESR TPU for the front and LK glass for the camera, don't even notice they are on at all and only coast 20 yo-yos for both
The lenses don't scratch easily, but depending on what you do during your day you might end up with stuff in your pockets that will do it. There are a lot of glass protectors for the cameras out there for the S21U, for example in the US you can get a 2-pack from Spigen for $12, and a bunch more that are even cheaper.
If you get one, get one of the blacked out ones, You will get artifacts in your photos from the flash/AF light as they get channeled across the glass of the protector if you don't; learned that one from using clear cases over the years.
Are you sure the lenses are scratched or the camera bump? Because the camera bump is not made of glass! It's metal and the darker colors of phones will be a horrible one, especially phantom black!!
That's not the lense. It's a factory protector.
May have been marred during assembly.
Don't sweat as it can be replaced if needed. A very slight may no effect the images at all but because the otherall area is so small it might. Protectors are a waste of money; it -is- the lense protector!
Any added optic elements will degrade the image.
It's possible to polish out micro scratches with a clean, dry finger tip by rubbing back and forth on glass or antireflective coatings. Takes at least 30 minutes or more... if it really bugs you. Yes dry callus is abrasive and hard enough to polish glass.
Likewise even the smallest amount of grit, sand etc rubbed against it by your finger can marred it.
Don't use that opening in the case as a pickup point.
It can also be marred by improper cleaning. Only use a clean dry microfiber cloth. Wet it a little if need be. Ordinary cotton cloth will eventually cause scratches owing to unseen debris it picked up. Seen many a pair of glasses made of glass scratched like this. Grit stinks into the microfiber material away from the surface being cleaned helping to protect it.
My 10+ lense protector is plastic. I live in the desert. I occasionally clean it but only with a microfiber cloth the same way I treat high dollar optics. No damage after a year and a half.
Just use a good case with a raised cam guard.
blackhawk said:
That's not the lense. It's a factory protector.
May have been marred during assembly.
Don't sweat as it can be replaced if needed. A very slight may no effect the images at all but because the otherall area is so small it might. Protectors are a waste of money; it -is- the lense protector!
Any added optic elements will degrade the image.
It's possible to polish out micro scratches with a clean, dry finger tip by rubbing back and forth on glass or antireflective coatings. Takes at least 30 minutes or more... if it really bugs you. Yes dry callus is abrasive and hard enough to polish glass.
Likewise even the smallest amount of grit, sand etc rubbed against it by your finger can marred it.
Don't use that opening in the case as a pickup point.
It can also be marred by improper cleaning. Only use a clean dry microfiber cloth. Wet it a little if need be. Ordinary cotton cloth will eventually cause scratches owing to unseen debris it picked up. Seen many a pair of glasses made of glass scratched like this. Grit stinks into the microfiber material away from the surface being cleaned helping to protect it.
My 10+ lense protector is plastic. I live in the desert. I occasionally clean it but only with a microfiber cloth the same way I treat high dollar optics. No damage after a year and a half.
Just use a good case with a raised cam guard.
Click to expand...
Click to collapse
Hey thanks man for the reassuring reply!
As I said in the post, Its barely been 2 weeks and I didn't even travelled much, put it in jeans with keys, coins etc. It was lying dormant with little use.
On close inspection in direct sunlight / outdoors. I saw lines which are underneath the lens glass and not on the surface.
I just don't want the image quality to suffer and plus the service center sucks (experience in dealing with S20+)
Not sure if they will acknowledge it or tag it as a user handling damage.
What are my options?
nightoooo said:
Are you sure the lenses are scratched or the camera bump? Because the camera bump is not made of glass! It's metal and the darker colors of phones will be a horrible one, especially phantom black!!
Click to expand...
Click to collapse
The lens area only, the bump I know is metal and it is intact.
shetty08 said:
Hey thanks man for the reassuring reply!
As I said in the post, Its barely been 2 weeks and I didn't even travelled much, put it in jeans with keys, coins etc. It was lying dormant with little use.
On close inspection in direct sunlight / outdoors. I saw lines which are underneath the lens glass and not on the surface.
I just don't want the image quality to suffer and plus the service center sucks (experience in dealing with S20+)
Not sure if they will acknowledge it or tag it as a user handling damage.
What are my options?
Click to expand...
Click to collapse
If it's on the internal side there's no way you did. Make sure you specify that if returning it.
If it's on the inside without direct inspection it's hard to tell if it's on or into the glass.
It may simple be a smear albeit a hard to remove smear.
Either way shoddy assembly. Having put together thousands of display assemblies I was always careful that the internal surfaces were spotless.
They are selling camera protectors on aliexpress. However, they are not exactly sticking to the actual lens as they are slightly deeper. That basically would create s small gap between the camera lens and the protector. I would assume it MIGHT slightly degrade quality in some cases. Not sure but it may be worth trying out.
I solved all these problems I bought
Galaxy S21 Ultra Case with Camera Cover,S21 Ultra Slim
https://www.amazon.com/Polycarbonate-Protective-Shockproof-Upgraded-Samsung/dp/B08RRTLX71
shetty08 said:
Hello Everyone,
Been using the S21U for 2 weeks now and I have recently noticed micro scratches on the lens element!
The phone is in transparent TPU case since day 1 and I have hardly went outdoors. I traded off my S20+ and the camera bump didn't had a single line from 10 months of usage.
Has anyone encountered this? Maybe others can have a closer look now at their devices.
Any insights, suggestions on what needs to be done or can be prevented will be welcome!
Click to expand...
Click to collapse
I solved all these problems I bought
Galaxy S21 Ultra Case with Camera Cover,S21 Ultra Slim
oraned said:
I solved all these problems I bought
Galaxy S21 Ultra Case with Camera Cover,S21 Ultra Slim
Click to expand...
Click to collapse
I had one of these on my note20u ugliest case ever! But yeah it did its job of protecting.
blackhawk said:
If it's on the internal side there's no way you did. Make sure you specify that if returning it.
If it's on the inside without direct inspection it's hard to tell if it's on or into the glass.
It may simple be a smear albeit a hard to remove smear.
Either way shoddy assembly. Having put together thousands of display assemblies I was always careful that the internal surfaces were spotless.
Click to expand...
Click to collapse
hey man,
this smear or minute lines on the inside or whatever is really bugging me!
My experience with samsung support (In my region and India) hasn't been good in the past. They all act as fools who recommend factory reset via their tool for every issue.
My question is will samsung own this or pass on the blame to me as improper handling or usage marks.
I just don't want the already botched up image processing to suffer further.
shetty08 said:
hey man,
this smear or minute lines on the inside or whatever is really bugging me!
My experience with samsung support (In my region and India) hasn't been good in the past. They all act as fools who recommend factory reset via their tool for every issue.
My question is will samsung own this or pass on the blame to me as improper handling or usage marks.
I just don't want the already botched up image processing to suffer further.
Click to expand...
Click to collapse
Samsung phone support sucks, real bad.
You can send it in as it's clearly their fault but that will take a lot of time.
Remove back cover and clean or replace if need be. Make sure you have the OEM adhesive strips needed to reassemble it. The replacement lense protector is held on by an adhesive strip*.
It may be easier to get the whole OEM rear panel assembly.
If you do it yourself use heat carefully/evenly and take as long as it takes to carefully pry it open without breaking it. A small amount of isopropyl alcohol can be injected to help break the adhesive seal.
*it maybe replaceable without taking off the rear cover but that maybe hard or impossible to do without marring the cover.
adamlee2012 said:
Keys/coins couldn't scratch the glass anyway. Physically impossible as the glass is harder.
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Sand will easily scratch it. The OP stated that the marks are on the inside, an assembly blunder.
satanatos said:
Really sorry to hear that. Just out of precaution, I have placed a whitestone dome glass protector on mine, just because I dont want to experience anything like that with a EUR1300 phone. Not that much expensive and you get two protectors in the box.
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I just got the Whitestone lens protector myself it's pretty awesome stays on REAL well and adds a bit more sexiness to the already sexy camera bump