Hi everyone!
I recently purchased a Mi Max 2 global version. And I got an update as soon as I set it up. And for some reason the primary speaker doesn't seem to work. Only the ear piece is working as loud speaker. And I'm not able to hear sound from the primary loud speaker (the grill on the bottom-right).
It'd be helpful if someone could help me... And I hope it's just a software side issue (which I could solve on my own) & not at hardware level... :crying:
So please guys just confirm me on this, if your facing such issues after update or not...
Thanks in advance...
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Fixed:
I believe it's a software issue... I tried reinstalling the update. Now it's fixed.
updated to 8.5.6.0 NFFMIED all working ok both speakers i only with to use both speakers in voice call because botom is weak in calls
yosef019 said:
updated to 8.5.6.0 NFFMIED all working ok both speakers i only with to use both speakers in voice call because botom is weak in calls
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Might most probably be another software issue... ?
Got this phone as a secondary device for our new business and so far I'm very happy with it for the price and my mum has just got it to replace her aging Honor V10. However I have noticed when on video calls with her, her voice sounded very muffled and like she was underwater and I could barley hear her on Whatsapp. However, when we did a voice only call on whatsapp she sounded fine. I have tested with my phone as well and exactly the same problem occurred which suggests that this is a common hardware limitation or software issue. Any advice?
Got the same problem on my WhatsApp video call with remi note 10 pro. But when I'm using a headset to make a video call, my voice was clear. Any suggestion or advice?
same i was reported even on messenger that people couldnt hear me well , and there is no option to adjust microphone
it's totally software related problem, there's lot of bug and issues in this miui 12.5 rom, if don't have problem with this issues then wait for their miui update, or you can unlock bootloader then install custom rom in it, I did it and now work well for me. Install pixel experience rom
Dmn100 said:
Got this phone as a secondary device for our new business and so far I'm very happy with it for the price and my mum has just got it to replace her aging Honor V10. However I have noticed when on video calls with her, her voice sounded very muffled and like she was underwater and I could barley hear her on Whatsapp. However, when we did a voice only call on whatsapp she sounded fine. I have tested with my phone as well and exactly the same problem occurred which suggests that this is a common hardware limitation or software issue. Any advice?
Click to expand...
Click to collapse
it's totally software related problem, there's lot of bug and issues in this miui 12.5 rom, if don't have problem with this issues then wait for their miui update, or you can unlock bootloader then install custom rom in it, I did it and now work well for me. Install pixel experience rom
Yes, same problem with calls and video calls through Viber. Some problem with noise mics.
Same issue on miui 12.5.3. note 10 pro
Any solution???
Dmn100 said:
Got this phone as a secondary device for our new business and so far I'm very happy with it for the price and my mum has just got it to replace her aging Honor V10. However I have noticed when on video calls with her, her voice sounded very muffled and like she was underwater and I could barley hear her on Whatsapp. However, when we did a voice only call on whatsapp she sounded fine. I have tested with my phone as well and exactly the same problem occurred which suggests that this is a common hardware limitation or software issue. Any advice?
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Click to collapse
Yes.. I got redmi note 10 pro yesterday and I am facing the same problem. Did xiomi acknowledge this problem and will provide fox for this ? or Do I need to return this mobile?
What to do for this problem? I got it from Amazon, Shall I request for replacement or return the product? Please guide.
Returning this product. Have a serious microphone problem in whatsapp video calla
Rednera said:
Returning this product. Have a serious microphone problem in whatsapp video calla
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Here in Pakistan, service center is saying they will check the product and will take time. Pathatic service. Seriously disappointed by xiaomi. Waste of money
Dmn100 said:
Got this phone as a secondary device for our new business and so far I'm very happy with it for the price and my mum has just got it to replace her aging Honor V10. However I have noticed when on video calls with her, her voice sounded very muffled and like she was underwater and I could barley hear her on Whatsapp. However, when we did a voice only call on whatsapp she sounded fine. I have tested with my phone as well and exactly the same problem occurred which suggests that this is a common hardware limitation or software issue. Any advice?
it's totally software related problem, there's lot of bug and issues in this miui 12.5 rom, if don't have problem with this issues then wait for their miui update, or you can unlock bootloader then install custom rom in it, I did it and now work well for me. Install pixel experience rom
I'm facing the exact same issue what you're going through.
I brought redmi note 10 pro max on Saturday 7/8/2021 and I was checking all the specs and all.. All was truly good but the problem happened only on call.
1. My bf investigated that when he calls me. His voice I can't hear it beaks and for him, he is having issue with not hearing my voice.. It sound like my voice is breaking in middle of conversation, so I've to repeat my sentences and this is frustrating.
2. I checked the speaker quality, this is more worse than without speaker quality. Realme xt was indeed my ideal phone which I've to give to my sister. When I kept the phone on speaker, it sounded like I was speaking softly, and some of my words were cancelled. He said that the noise cancellation of redmi note 10 pro max when kept in speaker is also cancelling the my voice.it like can't distinguish between sender voice and background voice.realme is so much better. I really wish realme bring again glass body in 20 k range with AMOLED screen.
I checked even with my mom, she faced the same issue, without speaker worse and with speaker my voice was worst!
I requested for replacement from Amazon, it ws arriving next day.
While it comes, I did factory reset and phone service rest and check for latest update. It was smoothly working for sometime, hence cancelled the replacement which I made mistake. The issue again persists next day only with speaker.. Without speaker, anyone can listen carefully.
So I contacted customer care of Amazon for replacement again but they said they can't replace it.. The replacement is done only twice
1. Original phone replacement
2. Replaced phone replacement
Since I cancel that replace phone, I can only now get refund that is 4-6 working days.
This is so frustrating.
The main functionality of phone is calling, if that only purpose is lost, its like wasting money for nothing.
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I think I have found the "solution" for this problem. Im currently on update 12.5.8. The work around for this problem is to reduce the video call volume to half or below. My girlfriend and I have been experimenting recently and found that when the video call volume is less than half , the other person can hear you much clearer. I hope this would help.
Dmn100 said:
Got this phone as a secondary device for our new business and so far I'm very happy with it for the price and my mum has just got it to replace her aging Honor V10. However I have noticed when on video calls with her, her voice sounded very muffled and like she was underwater and I could barley hear her on Whatsapp. However, when we did a voice only call on whatsapp she sounded fine. I have tested with my phone as well and exactly the same problem occurred which suggests that this is a common hardware limitation or software issue. Any advice?
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Click to collapse
I have the same problem on Redmi Note 10 Pro on WhatsApp and Messenger.
I get no issues either with native ViLTE video call or Google duo video call.
Same issue with me as well
In July 2021, we bought two RMN10Pro phones in Pakistan. Both have this exact issue, it's so much torturing that I feel like throwing it out of the window whilst video calling. No one can hear what we say at the receiving end. So far, non of the official OTA updates fixed the issue, hoping MIUI 13 will, and are waiting for it eagerly.
My old trusty HTC 10 has a crystal clear call experience at the same time.
Rizdi said:
Got the same problem on my WhatsApp video call with remi note 10 pro. But when I'm using a headset to make a video call, my voice was clear. Any suggestion or advice?
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harri2cool said:
In July 2021, we bought two RMN10Pro phones in Pakistan. Both have this exact issue, it's so much torturing that I feel like throwing it out of the window whilst video calling. No one can hear what we say at the receiving end. So far, non of the official OTA updates fixed the issue, hoping MIUI 13 will, and are waiting for it eagerly.
My old trusty HTC 10 has a crystal clear call experience at the same time.
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Hi, Is it hardware or software issue ? Did you find a replacement or found a solution ?
I'm still under warranty, will they do anything you think ?
Vitale87 said:
Same issue with me as well
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Amir. Talk said:
I have the same problem on Redmi Note 10 Pro on WhatsApp and Messenger.
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Dmn100 said:
Got this phone as a secondary device for our new business and so far I'm very happy with it for the price and my mum has just got it to replace her aging Honor V10. However I have noticed when on video calls with her, her voice sounded very muffled and like she was underwater and I could barley hear her on Whatsapp. However, when we did a voice only call on whatsapp she sounded fine. I have tested with my phone as well and exactly the same problem occurred which suggests that this is a common hardware limitation or software issue. Any advice?
Click to expand...
Click to collapse
Rizdi said:
Got the same problem on my WhatsApp video call with remi note 10 pro. But when I'm using a headset to make a video call, my voice was clear. Any suggestion or advice?
Click to expand...
Click to collapse
mite_jan said:
same i was reported even on messenger that people couldnt hear me well , and there is no option to adjust microphone
Click to expand...
Click to collapse
Rednera said:
Returning this product. Have a serious microphone problem in whatsapp video calla
Click to expand...
Click to collapse
Hello 2022 February Here and I'm facing this problem. Speaker not clear when On voip calls. it's irritating.
Is it software or Hardware issue. I'm still on my warranty, have a couple of months.
What I should do ?
Can you please share what happened in your case ? Did your issue get resolved by replacing your device ? If yes, then I'll have to replace mine as we. still have a couple of months left.
Zemmourien said:
Hi, Is it hardware or software issue ? Did you find a replacement or found a solution ?
I'm still under warranty, will they do anything you think ?
Hello 2022 February Here and I'm facing this problem. Speaker not clear when On voip calls. it's irritating.
Is it software or Hardware issue. I'm still on my warranty, have a couple of months.
What I should do ?
Can you please share what happened in your case ? Did your issue get resolved by replacing your device ? If yes, then I'll have to replace mine as we. still have a couple of months left.
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Click to collapse
Try going to the Xiaomi service center near you and discussing it with them. Report back to us their reply. If they say it is a hardware issue, get it replaced/repaired by them, if they say it is a software issue, also then ask them to fix it. IT IS INDEED VERY IRRITATING!, we have two of these with problems out of the box.
I came to Germany from Pakistan so one of them is with me and I can't go for warranty services, don't know if it has an international warranty. Others back home are not that tech-savvy, so I was looking for a possible solution. Plus, I can't get it replaced from here even if there was a possibility as it would lose the very costly PTA (Pakistan Telecom Authority) registration. The phone was purchased from a Pakistani market, so its IMEI is already registered.
If the upcoming MIUI 13 update doesn't fix it, I'd unlock the bootloader and go for a Pixel Experience ROM.
Hello everyone,
So I just bought the Xiaomi 11T and I really love this phone, but I'm facing a bizarre issue. During a call if I turn to loudspeaker, the other person on the line says that I sound like my mic is blocked or something, and my voice is lower. It doesn't occur if I'm talking in handset mode of with any kind of earphones. It occurs on any kind of call (Phone, WhatsApp, Telegram...)
Another weird thing is that the when in loudspeaker, the other person hears any noise resulting from me moving the phone in my hand very very loudly. I'm on MIUI 13.0.5 EU version.
I really like this phone and do not wish to return it, does anyone face this issue? how do you solve it?
Thank you