Got this phone as a secondary device for our new business and so far I'm very happy with it for the price and my mum has just got it to replace her aging Honor V10. However I have noticed when on video calls with her, her voice sounded very muffled and like she was underwater and I could barley hear her on Whatsapp. However, when we did a voice only call on whatsapp she sounded fine. I have tested with my phone as well and exactly the same problem occurred which suggests that this is a common hardware limitation or software issue. Any advice?
Got the same problem on my WhatsApp video call with remi note 10 pro. But when I'm using a headset to make a video call, my voice was clear. Any suggestion or advice?
same i was reported even on messenger that people couldnt hear me well , and there is no option to adjust microphone
it's totally software related problem, there's lot of bug and issues in this miui 12.5 rom, if don't have problem with this issues then wait for their miui update, or you can unlock bootloader then install custom rom in it, I did it and now work well for me. Install pixel experience rom
Dmn100 said:
Got this phone as a secondary device for our new business and so far I'm very happy with it for the price and my mum has just got it to replace her aging Honor V10. However I have noticed when on video calls with her, her voice sounded very muffled and like she was underwater and I could barley hear her on Whatsapp. However, when we did a voice only call on whatsapp she sounded fine. I have tested with my phone as well and exactly the same problem occurred which suggests that this is a common hardware limitation or software issue. Any advice?
Click to expand...
Click to collapse
it's totally software related problem, there's lot of bug and issues in this miui 12.5 rom, if don't have problem with this issues then wait for their miui update, or you can unlock bootloader then install custom rom in it, I did it and now work well for me. Install pixel experience rom
Yes, same problem with calls and video calls through Viber. Some problem with noise mics.
Same issue on miui 12.5.3. note 10 pro
Any solution???
Dmn100 said:
Got this phone as a secondary device for our new business and so far I'm very happy with it for the price and my mum has just got it to replace her aging Honor V10. However I have noticed when on video calls with her, her voice sounded very muffled and like she was underwater and I could barley hear her on Whatsapp. However, when we did a voice only call on whatsapp she sounded fine. I have tested with my phone as well and exactly the same problem occurred which suggests that this is a common hardware limitation or software issue. Any advice?
Click to expand...
Click to collapse
Yes.. I got redmi note 10 pro yesterday and I am facing the same problem. Did xiomi acknowledge this problem and will provide fox for this ? or Do I need to return this mobile?
What to do for this problem? I got it from Amazon, Shall I request for replacement or return the product? Please guide.
Returning this product. Have a serious microphone problem in whatsapp video calla
Rednera said:
Returning this product. Have a serious microphone problem in whatsapp video calla
Click to expand...
Click to collapse
Here in Pakistan, service center is saying they will check the product and will take time. Pathatic service. Seriously disappointed by xiaomi. Waste of money
Dmn100 said:
Got this phone as a secondary device for our new business and so far I'm very happy with it for the price and my mum has just got it to replace her aging Honor V10. However I have noticed when on video calls with her, her voice sounded very muffled and like she was underwater and I could barley hear her on Whatsapp. However, when we did a voice only call on whatsapp she sounded fine. I have tested with my phone as well and exactly the same problem occurred which suggests that this is a common hardware limitation or software issue. Any advice?
it's totally software related problem, there's lot of bug and issues in this miui 12.5 rom, if don't have problem with this issues then wait for their miui update, or you can unlock bootloader then install custom rom in it, I did it and now work well for me. Install pixel experience rom
I'm facing the exact same issue what you're going through.
I brought redmi note 10 pro max on Saturday 7/8/2021 and I was checking all the specs and all.. All was truly good but the problem happened only on call.
1. My bf investigated that when he calls me. His voice I can't hear it beaks and for him, he is having issue with not hearing my voice.. It sound like my voice is breaking in middle of conversation, so I've to repeat my sentences and this is frustrating.
2. I checked the speaker quality, this is more worse than without speaker quality. Realme xt was indeed my ideal phone which I've to give to my sister. When I kept the phone on speaker, it sounded like I was speaking softly, and some of my words were cancelled. He said that the noise cancellation of redmi note 10 pro max when kept in speaker is also cancelling the my voice.it like can't distinguish between sender voice and background voice.realme is so much better. I really wish realme bring again glass body in 20 k range with AMOLED screen.
I checked even with my mom, she faced the same issue, without speaker worse and with speaker my voice was worst!
I requested for replacement from Amazon, it ws arriving next day.
While it comes, I did factory reset and phone service rest and check for latest update. It was smoothly working for sometime, hence cancelled the replacement which I made mistake. The issue again persists next day only with speaker.. Without speaker, anyone can listen carefully.
So I contacted customer care of Amazon for replacement again but they said they can't replace it.. The replacement is done only twice
1. Original phone replacement
2. Replaced phone replacement
Since I cancel that replace phone, I can only now get refund that is 4-6 working days.
This is so frustrating.
The main functionality of phone is calling, if that only purpose is lost, its like wasting money for nothing.
Click to expand...
Click to collapse
I think I have found the "solution" for this problem. Im currently on update 12.5.8. The work around for this problem is to reduce the video call volume to half or below. My girlfriend and I have been experimenting recently and found that when the video call volume is less than half , the other person can hear you much clearer. I hope this would help.
Dmn100 said:
Got this phone as a secondary device for our new business and so far I'm very happy with it for the price and my mum has just got it to replace her aging Honor V10. However I have noticed when on video calls with her, her voice sounded very muffled and like she was underwater and I could barley hear her on Whatsapp. However, when we did a voice only call on whatsapp she sounded fine. I have tested with my phone as well and exactly the same problem occurred which suggests that this is a common hardware limitation or software issue. Any advice?
Click to expand...
Click to collapse
I have the same problem on Redmi Note 10 Pro on WhatsApp and Messenger.
I get no issues either with native ViLTE video call or Google duo video call.
Same issue with me as well
In July 2021, we bought two RMN10Pro phones in Pakistan. Both have this exact issue, it's so much torturing that I feel like throwing it out of the window whilst video calling. No one can hear what we say at the receiving end. So far, non of the official OTA updates fixed the issue, hoping MIUI 13 will, and are waiting for it eagerly.
My old trusty HTC 10 has a crystal clear call experience at the same time.
Rizdi said:
Got the same problem on my WhatsApp video call with remi note 10 pro. But when I'm using a headset to make a video call, my voice was clear. Any suggestion or advice?
Click to expand...
Click to collapse
harri2cool said:
In July 2021, we bought two RMN10Pro phones in Pakistan. Both have this exact issue, it's so much torturing that I feel like throwing it out of the window whilst video calling. No one can hear what we say at the receiving end. So far, non of the official OTA updates fixed the issue, hoping MIUI 13 will, and are waiting for it eagerly.
My old trusty HTC 10 has a crystal clear call experience at the same time.
Click to expand...
Click to collapse
Hi, Is it hardware or software issue ? Did you find a replacement or found a solution ?
I'm still under warranty, will they do anything you think ?
Vitale87 said:
Same issue with me as well
Click to expand...
Click to collapse
Amir. Talk said:
I have the same problem on Redmi Note 10 Pro on WhatsApp and Messenger.
Click to expand...
Click to collapse
Dmn100 said:
Got this phone as a secondary device for our new business and so far I'm very happy with it for the price and my mum has just got it to replace her aging Honor V10. However I have noticed when on video calls with her, her voice sounded very muffled and like she was underwater and I could barley hear her on Whatsapp. However, when we did a voice only call on whatsapp she sounded fine. I have tested with my phone as well and exactly the same problem occurred which suggests that this is a common hardware limitation or software issue. Any advice?
Click to expand...
Click to collapse
Rizdi said:
Got the same problem on my WhatsApp video call with remi note 10 pro. But when I'm using a headset to make a video call, my voice was clear. Any suggestion or advice?
Click to expand...
Click to collapse
mite_jan said:
same i was reported even on messenger that people couldnt hear me well , and there is no option to adjust microphone
Click to expand...
Click to collapse
Rednera said:
Returning this product. Have a serious microphone problem in whatsapp video calla
Click to expand...
Click to collapse
Hello 2022 February Here and I'm facing this problem. Speaker not clear when On voip calls. it's irritating.
Is it software or Hardware issue. I'm still on my warranty, have a couple of months.
What I should do ?
Can you please share what happened in your case ? Did your issue get resolved by replacing your device ? If yes, then I'll have to replace mine as we. still have a couple of months left.
Zemmourien said:
Hi, Is it hardware or software issue ? Did you find a replacement or found a solution ?
I'm still under warranty, will they do anything you think ?
Hello 2022 February Here and I'm facing this problem. Speaker not clear when On voip calls. it's irritating.
Is it software or Hardware issue. I'm still on my warranty, have a couple of months.
What I should do ?
Can you please share what happened in your case ? Did your issue get resolved by replacing your device ? If yes, then I'll have to replace mine as we. still have a couple of months left.
Click to expand...
Click to collapse
Try going to the Xiaomi service center near you and discussing it with them. Report back to us their reply. If they say it is a hardware issue, get it replaced/repaired by them, if they say it is a software issue, also then ask them to fix it. IT IS INDEED VERY IRRITATING!, we have two of these with problems out of the box.
I came to Germany from Pakistan so one of them is with me and I can't go for warranty services, don't know if it has an international warranty. Others back home are not that tech-savvy, so I was looking for a possible solution. Plus, I can't get it replaced from here even if there was a possibility as it would lose the very costly PTA (Pakistan Telecom Authority) registration. The phone was purchased from a Pakistani market, so its IMEI is already registered.
If the upcoming MIUI 13 update doesn't fix it, I'd unlock the bootloader and go for a Pixel Experience ROM.
Related
I'm on my second tilt. I returned the first one because it was impossible for me to carry on a conversation on the railroad to and from work (or in other mildly noisy situations). While I have no issues hearing the person on the other end, my voice cuts in and out to such an extent that I cannot carry on a conversation. This occurs in the morning on relatively empty trains and in the evening on crowded trains.
There is another thread in which most people have been complaining about the quality on the other end when using the speakerphone, but some had a problem similar to mine as well. AT&T claims that this has not yet been identified as a widespread issue with the device, but before I really raise a stink with them, I wanted to find out if this was really a widespread issue or not.
If this is to ultimately be useful to others, I guess it makes sense to identify which version of the Kaiser you are using.
Thanks.
Turn on Automatic Gain Control
Start / Settings / System / Microphone AGC
"Enable"
*really* helps voice quality a lot.
DLD
One of the main reasons i upgraded to the tilt (it was a huge upgrade, basic phone to a all-in-one phone) was because my phone calls dropped all the time. I thought it was because of the phone (it was old, been dropped ALOT), but I'm beginning to wonder. when talking on the tilt the other day, the other person complained that i was dropping in and out. i was pacing on the upstairs of the house, and kept passing TVs, computers and their moniters and past the wireless router, so it could be that, but, again, i don't know for sure.
That's funny, in the other thread people were saying to turn it off. It is off by default on the tilt so I never bothered to turn it on (yes, I'm a noob...). I'll give it a try...thanks!
mjizzy said:
That's funny, in the other thread people were saying to turn it off. It is off by default on the tilt so I never bothered to turn it on (yes, I'm a noob...). I'll give it a try...thanks!
Click to expand...
Click to collapse
Yes, it's a curious thing the AGC. In a way it would be helpful to have a hard key for it because how well or badly it works depends on the background noise level. So in some situations you might want it off and even in the same conversation you might want it on. Also it's behaviour is affected by whether you are on speaker phone where volume level and feedback become issues. (Not the easiest thing to test out either!)
Mike
Weird, I have it both with or without the speaker.
HTC contacted me today, saying that the problem is now known with them, so they are searching for a solution.
clippy said:
Weird, I have it both with or without the speaker.
HTC contacted me today, saying that the problem is now known with them, so they are searching for a solution.
Click to expand...
Click to collapse
That's very good to hear.
I thought AGC only Adjusts the volume of your voice automatically when you are recording.
TroyBoy30 said:
I thought AGC only Adjusts the volume of your voice automatically when you are recording.
Click to expand...
Click to collapse
It does help, but only slightly when calling on my device.
It seems to help on my tilt as well, but I really haven't had much of a chance to test it out. I will say that, however small the sample size (and assuming it is random), it is somewhat comforting that most respondants have not had any problems at all. Maybe ours are just from a bad batch. I'm going to try calling AT&T to see if they'll swap mine out again.
I just got off the phone with HTC support again (here in Belgium). He URGED me that everybody that has the problem would report it: the more requests on the problem they receive, the faster they will start developing a fix.
So everybody, start calling HTC support and ask they make a ticket for it!
clippy said:
Weird, I have it both with or without the speaker.
HTC contacted me today, saying that the problem is now known with them, so they are searching for a solution.
Click to expand...
Click to collapse
i hope they can make a fix... common htc how come thei never faced this problem on their test .. cant believe it!
My 2 cents on AGC, auto-gain automatically turns up the mic volume to capture "light" low volume sounds. It would really help capture a wispering speaker in a quiet room. On a loud train it should automatically turn it's gain down because of the loud ambient noise and I would expect the speakers voice to be harder to hear by the other party.
In a loud place I'd say turn it off, but as always, your own trials will tell what's best for you.
RemE said:
My 2 cents on AGC, auto-gain automatically turns up the mic volume to capture "light" low volume sounds. It would really help capture a wispering speaker in a quiet room. On a loud train it should automatically turn it's gain down because of the loud ambient noise and I would expect the speakers voice to be harder to hear by the other party.
In a loud place I'd say turn it off, but as always, your own trials will tell what's best for you.
Click to expand...
Click to collapse
so in resume, TyTN II / Kaiser Speaker phone SUX
this is a very important feature in a phone, i don't care if it's the best PDA phone in the world... a good phone must respond as a good phone and the Kaiser doesnt...
rocho said:
i hope they can make a fix... common htc how come thei never faced this problem on their test .. cant believe it!
Click to expand...
Click to collapse
Did you already contact HTC?
In some cases. Yes, but I only have issues with people hearing me while using the speakerphone.
xmoo said:
In some cases. Yes, but I only have issues with people hearing me while using the speakerphone.
Click to expand...
Click to collapse
With my device, the sounds also drops when I'm calling with the phone held to my ear :-(. Doesn't happen often, but it does happen.
Calling HTC
I called HTC America (HTC India is more like it) to report the issue. They were very thankful and apologetic and mentioned the possibility of getting a new device. He said he was going to dispatch an e-mail about the issue to HQ immediately and that they would be sitting down with AT&T in the near future (as they do 30 days after a new phone is released with a given carrier) and would do his best to make sure the issue is addressed at that time.
Here's hoping...
mjizzy said:
I called HTC America (HTC India is more like it) to report the issue. They were very thankful and apologetic and mentioned the possibility of getting a new device. He said he was going to dispatch an e-mail about the issue to HQ immediately and that they would be sitting down with AT&T in the near future (as they do 30 days after a new phone is released with a given carrier) and would do his best to make sure the issue is addressed at that time.
Here's hoping...
Click to expand...
Click to collapse
I've reported the issue to the HTC authorised service center close to 2 weeks ago. When I called up the service center, their reply is : no response from the HTC Taiwan yet..... What a surprising innocent reply from them!!!! As if they have never got any feedback on such issue before!
Hi
I wonder if the problem is caused by excessive volume of the in built earpiece? Do you have this up on maximum or high?
The inbuilt earpiece goes very loud and so the sound would easily be picked up by the microphone causing it to behave similar to when you have it on speaker phone as it tries to stop feedback and echo.
There isn't a lot that can be done about this apart from turning down the earpiece volume or using a wired headphones with mic. It may be worth turning down your volume on the earpiece to see if it improves.
Regards
Phil
So I recently rooted my phone and installed CWM and currently am using a Nandroid backup of the Tmobile Stock ROM. Here's my issue: The microphone doesn't work when making phone calls. I'm trying to figure out if it's an issue with the phone itself or if I did something when I rooted/flashed a rom. The speakerphone microphone works but in regular calls, nothing gets picked up by the microphone. Any ideas?
alexsaidtome said:
So I recently rooted my phone and installed CWM and currently am using a Nandroid backup of the Tmobile Stock ROM. Here's my issue: The microphone doesn't work when making phone calls. I'm trying to figure out if it's an issue with the phone itself or if I did something when I rooted/flashed a rom. The speakerphone microphone works but in regular calls, nothing gets picked up by the microphone. Any ideas?
Click to expand...
Click to collapse
I think we have the same issue. Here's my thread regarding my problem:
http://forum.xda-developers.com/showthread.php?p=41872872
People on the other line say my voice is very muffled and distant. And I also don't hear anything on the right side when recording a video. It must be a defect with the bottom microphone. I wish there was a fix rather than having to get the phone replaced.
jpzsports said:
I think we have the same issue. Here's my thread regarding my problem:
http://forum.xda-developers.com/showthread.php?p=41872872
People on the other line say my voice is very muffled and distant. And I also don't hear anything on the right side when recording a video. It must be a defect with the bottom microphone. I wish there was a fix rather than having to get the phone replaced.
Click to expand...
Click to collapse
hi, I also same problem, I went to the dealer and they replaced the phone.
stempox said:
hi, I also same problem, I went to the dealer and they replaced the phone.
Click to expand...
Click to collapse
Thanks for the reply. Is your new HTC One working correctly now? Clearer sound on calls and records both left and right channels of audio?
Also, you said you went to the dealer to get it replaced. I ordered my phone from T-Mobile.com and they said I would have to mail it in first and then they'd mail me a replacement. I wish there was an easier way.
jpzsports said:
Thanks for the reply. Is your new HTC One working correctly now? Clearer sound on calls and records both left and right channels of audio?
Also, you said you went to the dealer to get it replaced. I ordered my phone from T-Mobile.com and they said I would have to mail it in first and then they'd mail me a replacement. I wish there was an easier way.
Click to expand...
Click to collapse
I went today, and for the moment it seems to work okay, I brought my phone directly from the dealer, and they replaced me with another new phone.
It's definitely an issue with my bottom microphone because when I make a call using the speakerphone, the other caller can hear me perfectly, since the speakerphone mode uses the back mic. But regular calls using the bottom mic sound awful.
Has anyone been able to get a replacement that has resolved the microphone issue? I just bought my HTC One from T-mobile a little over a week ago and I'm debating whether or not I should return it to the store to get replacement(which may have not solve the issue) or to send it to HTC through product warranty and hope for them to repair it.
I've got the exact same issue here in Australia, just the last few days when I make a call the person at the other end can hardly hear me but when I put it on speakerphone its fine. Looks like I'll have to return it. I bet I don't get a replacement. Over here the phone has to be sent back to be fixed. I had terrible issues with my Galaxy S3 that was finally replaced after being sent back twice. Thought my luck would change with the One but looks like that isnt the case. Very frustrating.
Can anyone shed any light on this issue yet? Mine messed up out of nowhere... Went to a concert a week ago and recorded a video and it sounded fantastic, a week later however, when I record a video all I get is very loud static. Same goes with voice calls. If I set it to speakerphone they can hear me fine. Idk whether to contact HTC or AT&T I have the insurance + warranty.
Any help would be appreciated. I don't really wanna flash or root it yet because of warranty issues and what not.
iMammoth said:
Can anyone shed any light on this issue yet? Mine messed up out of nowhere... Went to a concert a week ago and recorded a video and it sounded fantastic, a week later however, when I record a video all I get is very loud static. Same goes with voice calls. If I set it to speakerphone they can hear me fine. Idk whether to contact HTC or AT&T I have the insurance + warranty.
Any help would be appreciated. I don't really wanna flash or root it yet because of warranty issues and what not.
Click to expand...
Click to collapse
I had the same issue with the loud static through the bottom mic but mine was from dropping it no more than 3 feet from the ground with the otter box on. I had my carrier send it out for repairs and the replaced the flex board and the bottom speaker and mic and since I've gotten it back, I have no more issues with static on my phone calls.
However, I am getting a lot of complaints of people not hearing me when I speak or it sounds like I'm too distant. Now I'm frustrated.
nKiwan said:
I had the same issue with the loud static through the bottom mic but mine was from dropping it no more than 3 feet from the ground with the otter box on. I had my carrier send it out for repairs and the replaced the flex board and the bottom speaker and mic and since I've gotten it back, I have no more issues with static on my phone calls.
However, I am getting a lot of complaints of people not hearing me when I speak or it sounds like I'm too distant. Now I'm frustrated.
Click to expand...
Click to collapse
Hmm did it cost you any money (if you don't mind me asking)?
HTC wants me to ship it out and I haven't contacted AT&T about it yet.
Idk what the better choice would be!
I'm glad your static issue is gone though! It's very frustrating to not be able to make phone calls on my cell phone...
iMammoth said:
Hmm did it cost you any money (if you don't mind me asking)?
HTC wants me to ship it out and I haven't contacted AT&T about it yet.
Idk what the better choice would be!
I'm glad your static issue is gone though! It's very frustrating to not be able to make phone calls on my cell phone...
Click to expand...
Click to collapse
It didn't cost me anything as it was under warranty. I got the phone the day it was released.
I'm not sure how it is in America, but I'm with Rogers and they deal with all repairs. So, they sent my phone out to HTC and had it returned to me at no cost.
To be honest I don't even know how it works here either. I've never had to send a phone back.
It's seems as if I can go through HTC directly or through AT&T.
Looks like im going to have to do some research!
Same problem, just crept up out of nowhere. Speakerphone works during calls, but callers tell me I am going in and out, so I was like, what. I tried to record a video right next to my tv, no audio. Hmmm, opened voice recorder and I was yelling into phone and it came out almost silent. Voice search is also useless unless I scream at my phone, that's what really started this whole thing wondering what is going on as I really do use Now for alot. Owned phone from day one, 64 GB ATT model. What gives.
nKiwan said:
I had the same issue with the loud static through the bottom mic but mine was from dropping it no more than 3 feet from the ground
Click to expand...
Click to collapse
I dropped my phone from literally four inches above a hardwood floor - EDIT - possibly relevant detail - I dropped it while in the act of recording video - and had serious static issues immediately after that.
Before sending it in for repair, I tried gently rapping it a few times in various ways ( see http://en.m.wikipedia.org/wiki/Percussive_maintenance ).
I also experimented with recording a few really loud sounds thinking some kind of automatic gain control on the dual membrane mic may have gotten stuck at an extreme value.
One way or another the problem went away and never came back. I consider myself lucky.
Sent from my HTC One using xda app-developers app
I just called HTC and they have basically told me I am out of luck and aren't going to do a thing for me. I purchased an unlocked AT&T HTC ONE brand new for 800 ish dollars. Since I am in Canada, that's their loop hole I guess. Either way, I don't care what country I'm in, I paid 800 for a product that clearly has a hardware issue.
SHAME ON YOU HTC, ILL NEVER SUPPORT YOUR PRODUCTS AGAIN!
Mbuxx said:
I just called HTC and they have basically told me I am out of luck and aren't going to do a thing for me. I purchased an unlocked AT&T HTC ONE brand new for 800 ish dollars. Since I am in Canada, that's their loop hole I guess. Either way, I don't care what country I'm in, I paid 800 for a product that clearly has a hardware issue.
SHAME ON YOU HTC, ILL NEVER SUPPORT YOUR PRODUCTS AGAIN!
Click to expand...
Click to collapse
This is how I fixed mine.
Start the recording app, you'll see that the visualizer indicates that it is recording sound, it's the static.
now grab 2 bristles from a toothbrush and gently stick them in the bottom mic
rotate them gently, you'll notice the visualizer getting smaller if you're doing it right, means less static coming in.
do this until the static is gone. worked for me, took 5 minutes.
Same Issue
I am having the same problem now. My phone is one month old and it was working fine and then i rooted the phone two weeks back it still was working fine and then today suddenly i didn't hear anything when my friend called me thought it to be signal issue then it happened same with every one of my calls. Do i have to unroot and lock my boot loader before i take it to HTC or at&t?
Possible Fix
Hey all,
Here's what I did to fix my Sprint HTC One
I went into system --> build.prop
I changed persist.audio.handset.mic=digital to persist.audio.handset.mic=analog
Reboot
This solved my issue after I've tried many things. Here were some temporary fixes that worked for me before I found this permanent fix:
Screaming into the microphone for around a minute. After that, the rest of the call seemed to work. Note: The microphone is on the bottom, underneath the bottom speaker.
Covering the second microphone that's on the BACK of the HTC One (you'll see it in the top right). That helped as well.
I hope this helps someone.
Cheers.
I too had a problem after about six months... No one could hear me when I spoke into my phone. So I took a needle and carefully put it in the small hole in the bottom, scraping against one of the sides - and voila: up came some pocketwhool (is that the word for that hairy dust that comes out of nothing in the pocket all the time...?)
The microphone has worked perfectly ever since... ??? ?
Hi community,
I just ordered a 3t a few days ago but read afterwards about the massive microphone problems the 3 is suffering.
Phone calls shall be OK but sound recordings in videorecorder, WhatsApp, Skype etc shall sound very distorted, quiet and muffled.
Rumors are that this is a software issue but OnePlus isn't able (or willing) to fix this issue for months now. As the 3t has a slightly newer software build i want to know if this issue is present at the 3t too.
Kind regards
No issues with sound recorded on my 3t. I just listened to several videos I took and the sound was fine.
Thx for your reply. As I just read in a changelog the issue with recording videos got fixed with the 3.2.2 update. But the bad recording quality in WhatsApp, Skype, etc. shall still remain.
So it would be good if someone could test it with WhatsApp or Skype.
Used Skype last night talking to my niece and no issues with the microphone. She said she could hear me loud and clear.
I've noticed very low volume when I record in Snapchat, but haven't tested other applications.
Hmm, so it can not be fully excluded that this issue got transferred from 3 to 3t, damn...
It seems low overall to me, honestly. Snapchat in particular just seems to have a hard time picking up other sounds--like if I take a video of the TV, I have to be fairly close to the sound source. Or it has to do with the media sound level, as that seems super low until the top 20% or so to me.
Duo
My calling partners on Duo report hearing themselves as they speak. Is the microphone too close to the speaker on the 3t?
https://forums.oneplus.net/threads/noise-cancelling-mic-too-aggressive.477798/
Made a bug report for this. Watch/reply if you're having the same issue to try and get some attention on the subject, as I hear it didn't work so well for the regular Oneplus 3 and took a while for a fix to roll out. Regular video recording sounds fine, but Snapchat cracks and pops when I record video of another source (TV, etc).
As far as I know it's not completely fixed on the 3 yet!
Still people are complaining about the awkward soundrecording. I think you should have mentioned that this issue is present in almost every third party app that uses the microphone.
Hello guys how´s going?
I´ve just bought an OnePlus 3T and noticed that the sound recording in whatsapp is very distorced and muffled..
I´m running 100% stock the latest update (Nougat 7.0).
Is there any fix for this issue on the mic?
Tks guys
aramyscampos said:
Hello guys how´s going?
I´ve just bought an OnePlus 3T and noticed that the sound recording in whatsapp is very distorced and muffled..
I´m running 100% stock the latest update (Nougat 7.0).
Is there any fix for this issue on the mic?
Tks guys
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Click to collapse
I have no issue on the mic. and have updated to the latest update of Nougat 7.0.
I use to send sound record on whatsapp also just fine. call on whatsapp, or BBM also just fine.
Am sorry i just reply to tell u mine has no issue on the latest update of Nougat 7.0.
but I have no idea on the issue and the fix for it.
Hello guys
Just to add some information, this issue with the mic only happens with WhatsApp recording.
When it comes to record some audio with native SW, the sound is perfect.
aramyscampos said:
Hello guys
Just to add some information, this issue with the mic only happens with WhatsApp recording.
When it comes to record some audio with native SW, the sound is perfect.
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Click to collapse
i notice this problem too.....during snapchat video audio is not perfect but when we record in audio recorder it is perfect
Major issues here as well...Skype and Hangout Calls are absolutely horrific, I literally have to talk into the device (like 1cm away from it) in order to make sure that my voice remains clear. Even after 10 cm distance my skype/hangout partner has quite a hard time to understand anything. I just tested it with skype test call as well - horrific. I´m on the newest stock. Had no problems with my nexus 6p or my iphone 6S plus, I was able to have calls from like 5 meters distance without problems (honestly)
All this complaining about Snapchat WhatsApp etc... Who cares there all stupid worthless apps that everyone thinks it's so cool to put every second of their lives on there (lames). Heres few permanent solutions for you people. 1. Just stop using those dumb social media apps and talk to people with your mouth like it was intended. 2. Go buy a stupid Samsung phone or something that is commercially big in the States then you wouldn't have a problem. Think about it oneplus probably knew about these bugs before it was ever mentioned here. They aren't concerned with social media apps. They are concerned with their oos bugs and improving there devices.
se7ensde said:
All this complaining about Snapchat WhatsApp etc... Who cares there all stupid worthless apps that everyone thinks it's so cool to put every second of their lives on there (lames). Heres few permanent solutions for you people. 1. Just stop using those dumb social media apps and talk to people with your mouth like it was intended. 2. Go buy a stupid Samsung phone or something that is commercially big in the States then you wouldn't have a problem. Think about it oneplus probably knew about these bugs before it was ever mentioned here. They aren't concerned with social media apps. They are concerned with their oos bugs and improving there devices.
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Click to collapse
may i politely ask you to leave this forum please? thank you so much! :good:
se7ensde said:
All this complaining about Snapchat WhatsApp etc... Who cares there all stupid worthless apps that everyone thinks it's so cool to put every second of their lives on there (lames). Heres few permanent solutions for you people. 1. Just stop using those dumb social media apps and talk to people with your mouth like it was intended. 2. Go buy a stupid Samsung phone or something that is commercially big in the States then you wouldn't have a problem. Think about it oneplus probably knew about these bugs before it was ever mentioned here. They aren't concerned with social media apps. They are concerned with their oos bugs and improving there devices.
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Click to collapse
Why buy a SMARTphone if you can't use social media on it ? Maybe if you had a brain you could answer us.
Me too !! I get the same problem with the recording sound !! Have you find a solution ?
Factory reset that's at least what did the job for me.
help,
all of a sudden my mic on the phone is crap, i havnt droped it on the floor or anythiing like that.
but today it startet to make a very loud noise so the reciever of call couldnt hear a thing, tryed to restart the phone, it helped but only briefly,
is it a general problem?
or im just unlucky
regards
Hey man,
I just registered to say that I have the same problem. I own Nokia 8 and sometimes when I call with people they cant hear me at all or they can but they hear a loud noise. It looks like it is randomly occuring, I can call the same person 5 minutes later and they can hear me loud and clear all of a sudden.
Its very strange I think its the problem with microphone and I think its software related because I believe camera is using the same microphone for recording and that seems to be fine whenever I record a video.
Messenger/Viber/Whatsapp voice messages doesnt work sometimes tho so its linked. Hopefully this can be solved with via future updates but we should let Nokia know so they can sort this out.
Freeloader8 said:
Hey man,
I just registered to say that I have the same problem. I own Nokia 8 and sometimes when I call with people they cant hear me at all or they can but they hear a loud noise. It looks like it is randomly occuring, I can call the same person 5 minutes later and they can hear me loud and clear all of a sudden.
Its very strange I think its the problem with microphone and I think its software related because I believe camera is using the same microphone for recording and that seems to be fine whenever I record a video.
Messenger/Viber/Whatsapp voice messages doesnt work sometimes tho so its linked. Hopefully this can be solved with via future updates but we should let Nokia know so they can sort this out.
Click to expand...
Click to collapse
I hope you let Nokia know through the Nokia care app... They should fix that!
i delivered my cell to the tore where i bought it, the send it to a workshop to fix it, the software updatet it and testet it, im getting it back later today, then i will return with answer if it solved the problem
emmanuelw said:
I hope you let Nokia know through the Nokia care app... They should fix that!
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Nokia Care app?
You mean Nokia Mobile Support? I already post a topic on their forum so we will see
brianj41 said:
i delivered my cell to the tore where i bought it, the send it to a workshop to fix it, the software updatet it and testet it, im getting it back later today, then i will return with answer if it solved the problem
Click to expand...
Click to collapse
Well in my case its much worse, I bought it from a guy who won it in a Facebook contest from Nokia that was held back in September I think. I am not sure if warranty applies to my phone, I hope so. But even if it did I would have to send it to UK and I am from different country
Freeloader8 said:
Nokia Care app?
You mean Nokia Mobile Support? I already post a topic on their forum so we will see
Well in my case its much worse, I bought it from a guy who won it in a Facebook contest from Nokia that was held back in September I think. I am not sure if warranty applies to my phone, I hope so. But even if it did I would have to send it to UK and I am from different country
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Click to collapse
ohh, that suck.
i have to go back to the store with mine, since the error is the same, sounds like its held out of a driving car on a highway
brianj41 said:
ohh, that suck.
i have to go back to the store with mine, since the error is the same, sounds like its held out of a driving car on a highway
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Click to collapse
Tell them that it might be a software issue on Nokia end so I dont think they can do anything with it other than give you a new device.
same here
I found the same here. It is like interference. Since there are 3 mics, is it possible to disable one for testing?
Same here, happened today for the second time! BT and speakerphone modes are not affected, and only calls are affected - recording through an app does not produce the same issue. It's like someone is blowing air with full force into the mic!
zdravke said:
Same here, haphpened today for the second time! BT and speakerphone modes are not affected, and only calls are affected - recording through an app does not produce the same issue. It's like someone is blowing air with full force into the mic!
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Click to collapse
Exactly like you describe, blowing air with full force into the mic.
But recently the problem somehow stopped and the mic is working BUT he audio is still damaged I believe because when I record a video there is interference in the background and no way its the same quality as advertised with OZO audio.
I also noticed that it stopped working after CHARGING the phone everytime, so I had to restart it after every charge, so maybe problem with electricty damaging the microphone ?
Freeloader8 said:
Exactly like you describe, blowing air with full force into the mic.
But recently the problem somehow stopped and the mic is working BUT he audio is still damaged I believe because when I record a video there is interference in the background and no way its the same quality as advertised with OZO audio.
I also noticed that it stopped working after CHARGING the phone everytime, so I had to restart it after every charge, so maybe problem with electricty damaging the microphone ?
Click to expand...
Click to collapse
I have no idea what to do, will have to trash the phone for something else. It's still not working after hours of troubleshooting.
I managed to restore the mic functionality by entering safe mode (by pressing volume down during power up). We'll see how long will it last.
It's back. Nokia never again.
Sent from my TA-1004 using Tapatalk
Nokia 8 Oreo. EDIT Ok found the thread - it Was specifically about Receiving calls, but might apply.
SEARCH xda nokia 8 questions & answers speakerphone
First question was 12 march 2018
Possible solutions:- 1 Full factory reset, setup Google account, don't install apps and Try it to see if solved.
2 Use Macrodroid app to turn off speakerphone 1 to 2 seconds into call (wow great app)
3 Press speakerphone icon twice at start of each call
4 Oreo 8.1 seems to have the problem less
Hope This Helps
I think I have solved this problem with my Nokia 8 which had been persistent for the last week.
I just took a household vacuum cleaner and cleaned out all the microphone slots and bingo the problem was solved!
Unfortunately I can't log in to the Nokia community forum to post there, I just get three endlessly pulsating dots, so if anyone can copy and paste this post over there it would be great.
Bad Mike.
I faced the same after last security upgrade. Today it became an issue for ANY call. And nothing I tried/found helped. (Soft resets, charging, Safe mode). Nokia 8 just generated noise like I would be staying on windy hill.
I've contacted Nokia via the Care app. It tooke ONE HOUR but in the end the operator helped me and I hope I've explained they should at least respond on their forum when the issue is reported almost a year. And their developers should know about issue that prevents using of phone for calling.
So the what worked for me part of answer:
- Settings>>Apps¬if>>See all apps>>Phone>>Storage>>Clear cache and Clear data
- Settings>>Apps¬if>>See all apps>>Carrier Services>>Storage>>Clear cache and Clear data
- perform soft restart (Power + Up buttons for 10 secs untill you see powered by Android)
Even before performing of the soft restart it worked again but it should be better to make it as well.
The microphone problem happened to me for the second time yesterday in a couple months. I tried the following, and it did NOT help. That said, the microphone returned to normal later in the day - it seemed to coincide with battery saver kicking as the battery become low.
I wish it would fail hard, so at least I can easily warranty the phone. At present, just when I give up and think about claiming warranty, the phone works again.
Chocholo3 said:
So the what worked for me part of answer:
- Settings>>Apps¬if>>See all apps>>Phone>>Storage>>Clear cache and Clear data
- Settings>>Apps¬if>>See all apps>>Carrier Services>>Storage>>Clear cache and Clear data
- perform soft restart (Power + Up buttons for 10 secs untill you see powered by Android)
Click to expand...
Click to collapse
I am having problem with recording voice message with WhatsApp and any other voice recording apps.
I did everything and Nokia support member said it can be because of last security patch.
I can make calls and no problem but when I wanted to send voice message no success.
Please help me
Mine has been having the same problem for about a month now, had to start using my earphones for calls.
Using Google camera to record the audio is perfectly find, but stock camera and dialer have this noise.
None of the above has helped.
Considering sending it to the Nokia phone repair?
Hello guys Mi A2 new update Android PIE has a issue of call speaker and mic.
Did anyone find out same.
Sometimes when I get a call my speaker make a strange sound
Hell... I thought its only my phone's problem well its a bug. Some time whenever on incoming calls my speaker sounds like its damaged. Report it...
Mine works fine ?
I am also facing this problem
Yes I do have this problem as well. Sometimes it rings correctly otherwise it slows down the ringtone and distorts it. I did a factory reset as well.
aniketkuber said:
Yes I do have this problem as well. Sometimes it rings correctly otherwise it slows down the ringtone and distorts it. I did a factory reset as well.
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Bro after factory reset it solve or not
Same issue
naseer1410 said:
Hello guys Mi A2 new update Android PIE has a issue of call speaker and mic.
Did anyone find out same.
Click to expand...
Click to collapse
Temporary solution is restart and dont know if factory reset works or not
same . strange sound during incoming call .
same problem, i am in colombia
palladinhue said:
Sometimes when I get a call my speaker make a strange sound
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Click to collapse
Same here, send this problem with feedback app ...
Same problem. Pls help
Hi!
update to android 9, but the proximity sensor continues to fail, does anyone know how to fix it?
and I wanted to ask you which is the best google cam running on android 9 and with what configuration
sorry if my words are not exact, I use translator
No fix for proximity..
maurostf said:
Hi!
update to android 9, but the proximity sensor continues to fail, does anyone know how to fix it?
and I wanted to ask you which is the best google cam running on android 9 and with what configuration
sorry if my words are not exact, I use translator
Click to expand...
Click to collapse
Proximity is located far away from the earpiece.. U r gonna have to live with it
naseer1410 said:
Hello guys Mi A2 new update Android PIE has a issue of call speaker and mic.
Did anyone find out same.
Click to expand...
Click to collapse
You should try to install custom rom or reinstall stock rom with fastboot.
during deep sleep, when a call arrives
sound is slow and distorted in incoming call
Me too
WTH, I thought it was a problem with my A2. Right after Pie update I have had 2 issues, 1. Front camera was not working and 2. Speaker distortion during incoming call. Took it to service center who simply flashed a firmware and said both the problems will be solved, but they didn't, they said the front camera module needs to be changed and they didn't have in stock, took it to other service center who refused to login for service stating its just a software issue and will be solved by factory reset! Finally took it to a third service center who opened up and said "the camera connection was lose, and fixed both the issues", front cam was working fine but the speaker distortion was still there. Had to take it to the third service center one more time and replicate the problem there, then they took the phone and said they will be replacing the speaker under warranty, the mobile is still with them as we speak.
And interestingly, when I gave to them to fix the front camera, they reverted to 8.1 but the problem was still there. Wrong proximity sensor placement, yellow band, memory management issues (I can't clean the Chrome cache!), and all the bugs Pie brought in, the worst android phone I have ever owned till date.
I love how this phone falls to pieces slowly and we keep hoping for fixes but each iteration of an update introduces a new bug ... Mi A3 slowly shows up and still nothing : ))