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Microphone cutting out during Speakerphone calls

Dear all,
As stated in the subject line, I am experiencing issues with the mic while on speaker. So this is happening whenever I used the speakerphone. It will work fine(ie the other side can hear me talk) but after awhile, it will stop working(the other side cannot hear). I will then have to take it off speaker and put it back on. That seems to work. This happens during normal mobile calls and also whatsapp calls. Unfortunately, when trying to record something with Audio Recorder, I haven't hit that issue, and it was recording for more than 4 minutes.
Has anybody else run into this problem? I am running a completely stock Note 5 out of the box, on 5.1.1.
Thanks in advance!
Best,
Ben

runningdeer said:
Dear all,
As stated in the subject line, I am experiencing issues with the mic while on speaker. So this is happening whenever I used the speakerphone. It will work fine(ie the other side can hear me talk) but after awhile, it will stop working(the other side cannot hear). I will then have to take it off speaker and put it back on. That seems to work. This happens during normal mobile calls and also whatsapp calls. Unfortunately, when trying to record something with Audio Recorder, I haven't hit that issue, and it was recording for more than 4 minutes.
Has anybody else run into this problem? I am running a completely stock Note 5 out of the box, on 5.1.1.
Thanks in advance!
Best,
Ben
Click to expand...
Click to collapse
Same issue here, I'm using note 5 duos N9208 64gb. Please somebody help us...I think is some software issue

Edited my other post, putting the information here where it belongs. I found out how to replicate this bug on a SM-N920I with Android 5.1.1 thanks to a rooted ROM, 3.10.95-SkyHigh_TW_v3.9 UpInTheAir #1.
Turning on speaker AFTER a call connects mutes your own microphone, with no subsequent fix by turning on/off speaker during that call.
Turning on speaker BEFORE a call connects (i.e. you have to make the call) does not mute your microphone.

Scribblette said:
Edited my other post, putting the information here where it belongs. I found out how to replicate this bug on a SM-N920I with Android 5.1.1 thanks to a rooted ROM, 3.10.95-SkyHigh_TW_v3.9 UpInTheAir #1.
Turning on speaker AFTER a call connects mutes your own microphone, with no subsequent fix by turning on/off speaker during that call.
Turning on speaker BEFORE a call connects (i.e. you have to make the call) does not mute your microphone.
Click to expand...
Click to collapse
hi
Found your issue interesting and decided to test according to your theory (set out above )
As i use speaker quite a lot when making calls.
Firstly i have a N920 C , not rooted ,stock Rom .Tested calls speaker (numerous times ) with my Note5 and Note 3 .
Repeated , test after call connects and before calls connect etc etc .
.Well i was relieved , that speaker works 100% .No issues.
So its seems to me,
your bug could be limited to certain Roms or software ..? or did you perhaps use Package Disabler to disable some processes and now have a knock on effect ...no ?
hope you can sort issue out .!
Good luck .

Thanks for your reply and thank you for testing it out! I didn't use Package Disabler at all. I'm trying to find out how to go back to Stock ROM, but the baseband version of N920IDVU2AOKC is hard to find and I have, too late, stupidly realized I don't know how I can do it without having the stock ROM to start with.
Edit: Google is my friend. Samsung-firmware website...
Edit 2: Google is NOT my friend. That was a premium cash grabbing page. Link removed.
Edit 3: Google can be my sometimes buddy. http://www.galaxynote5update.com/ga...firmware-australia-and-new-zealand-singapore/
Edit 4: Fine. I'll use Smart Switch since nothing else is not pay locked. :|

Same issue with MM rom...

Microphone not working in call. Please help.. :(

Suddenly my Microphone not working in call. People at the other end can't hear me at all (both normal or in speaker phone). However if I use wired headset or Bluetooth headset in call the everything is fine.It was working fine (I was at CF Rom sutl44 with exposed) then it suddenly stop working since a week ago.
My phone is Verizon Droid Turbo XT1254 bootloader unlocked with sunshine.
At first I thought that maybe my mic is dead but it is not. The voice recorder app (Hi-Q MP3 recorder) can still record from the mics without problem.
I read a lot of this issue and mostly because of software problem, so I tried all that I can think of.
I have reset my phone, even do a full wipe and start clean install but the problem still same.
I flash full stock odexed firmware (sutl44 or 49) with same result.
I flashed resurrection remix rom (the latest) still same problem.
I changed build prop as per some people suggest but still same problem.
From the hardware side, I disassembled my phone and clean mic holes, check mics condition, all seems fine. When I tried using the voice recorder it can register any sound or even touch so the mics are working and sensitive.
FYI, this phone has 5 mics, I checked and tested (with voice recording) them when I disassembled the phone. All are working fine.
I'm really desperate right now.. I love this phone and this is my main phone. I will appreciate any help or suggestions.
Maybe some ROM recommendation that may fix the mics problem.

I just flashed RR Marshmallow to see if I get any luck but unfortunately no.. mic still not working in call.
I tried to remember when this problem start to happen.. I guess it was after I install GravityBox in Xposed and start played around with the GB settings.
I have TWRP backup before I install that GB, I tried to restore the backup but still mic not working in call.
Did Xposed can change something very basic (like a 'driver' in windows) that can't be changed back by re-flash or load a TWRP backup?
Because somehow I think that this 'driver' or 'library' for mic in call is bad or gone.
Please.. any suggestion?

This might be a long shot, but I just had the same issue. After making a call using Google Hangouts, it started working again for me.

riplayne said:
This might be a long shot, but I just had the same issue. After making a call using Google Hangouts, it started working again for me.
Click to expand...
Click to collapse
I have tried that since I mic is not working.. still problem

tertiary
Remove your tertiary microphone. It is the lower right when looking at the back. After this you must ground your audio output pin or you will get buzzing sound during recordings and conversation. This pin will be lower left out of the four where microphone was removed, there will be a chevron shape beside it which is a convenient ground location. This problem as far as I can tell happened after a security update from Verizon. I realize this sounds like a bogus fix but it made my phone work GREAT. This microphone is picking up your voice as well as the main mic and causing noise reduction to the point of no audio.

snugroho3 said:
Suddenly my Microphone not working in call. People at the other end can't hear me at all (both normal or in speaker phone). However if I use wired headset or Bluetooth headset in call the everything is fine.It was working fine (I was at CF Rom sutl44 with exposed) then it suddenly stop working since a week ago.
My phone is Verizon Droid Turbo XT1254 bootloader unlocked with sunshine.
At first I thought that maybe my mic is dead but it is not. The voice recorder app (Hi-Q MP3 recorder) can still record from the mics without problem.
I read a lot of this issue and mostly because of software problem, so I tried all that I can think of.
I have reset my phone, even do a full wipe and start clean install but the problem still same.
I flash full stock odexed firmware (sutl44 or 49) with same result.
I flashed resurrection remix rom (the latest) still same problem.
I changed build prop as per some people suggest but still same problem.
From the hardware side, I disassembled my phone and clean mic holes, check mics condition, all seems fine. When I tried using the voice recorder it can register any sound or even touch so the mics are working and sensitive.
FYI, this phone has 5 mics, I checked and tested (with voice recording) them when I disassembled the phone. All are working fine.
I'm really desperate right now.. I love this phone and this is my main phone. I will appreciate any help or suggestions.
Maybe some ROM recommendation that may fix the mics problem.
Click to expand...
Click to collapse
ramseymarka said:
Remove your tertiary microphone. It is the lower right when looking at the back. After this you must ground your audio output pin or you will get buzzing sound during recordings and conversation. This pin will be lower left out of the four where microphone was removed, there will be a chevron shape beside it which is a convenient ground location. This problem as far as I can tell happened after a security update from Verizon. I realize this sounds like a bogus fix but it made my phone work GREAT. This microphone is picking up your voice as well as the main mic and causing noise reduction to the point of no audio.
Click to expand...
Click to collapse
Since it's a software based issue, flashing a ROM different from stock firmware wouldn't fix it? He said he tried flashing Resurrection Remix.

BHB27 kernel's problem
I don't read your post carefully, so I don't know if your ROM and kernel is same to me, but I have similar problem in last few days. Finally, I find the problem is the custom kernel, the lastest BHB27 kernel, when I flash the old version custom kernel, the problem is solved. I hope this information can help you.
My ROM: http://forum.xda-developers.com/droid-turbo/development/rom-mpg24-107-70-2-brazilian-6-0-1-t3426234
Kernel: http://forum.xda-developers.com/moto-maxx/development/kernel-bhb27-kernel-t3207526
The new kernels have problem, so I flash back to BHB27-Kernel-V201-8-M.zip

i was able to solve the issue by plugging in a headset and then unplugging it. sometimes some dirt/junk get stuck in there, and the phone thinks that it is plugged in, thus muting audio out except through the jack.

I have the same problem, you fixed this problem in your phone?
I try RR (Android L, M and N), CRDROID (Android N) and NX (Android M). In all of this ROMs, I have the same problem.

ramseymarka said:
Remove your tertiary microphone. It is the lower right when looking at the back. After this you must ground your audio output pin or you will get buzzing sound during recordings and conversation. This pin will be lower left out of the four where microphone was removed, there will be a chevron shape beside it which is a convenient ground location. This problem as far as I can tell happened after a security update from Verizon. I realize this sounds like a bogus fix but it made my phone work GREAT. This microphone is picking up your voice as well as the main mic and causing noise reduction to the point of no audio.
Click to expand...
Click to collapse
i had the problem where i can make calls in whatsapp without any problem but when i call using my regular cellular network (not using VOLTE), i can hear the other phone ringing but my when they pick up, i cant hear them and they cant hear me. i tried headphones and its the same thing. can hear the phone ringing but once they pick up, no sound what so ever. i just want to confirm that you and i were facing the same situation before i go ahead and perform surgery on my phone. any help will be appreciated.
---------- Post added at 01:23 AM ---------- Previous post was at 01:21 AM ----------
archnine said:
I don't read your post carefully, so I don't know if your ROM and kernel is same to me, but I have similar problem in last few days. Finally, I find the problem is the custom kernel, the lastest BHB27 kernel, when I flash the old version custom kernel, the problem is solved. I hope this information can help you.
My ROM: http://forum.xda-developers.com/droid-turbo/development/rom-mpg24-107-70-2-brazilian-6-0-1-t3426234
Kernel: http://forum.xda-developers.com/moto-maxx/development/kernel-bhb27-kernel-t3207526
The new kernels have problem, so I flash back to BHB27-Kernel-V201-8-M.zip
Click to expand...
Click to collapse
can you give more details about the problem that you faced?

After nougat update in Moto M mic not working.
I was not ready to do a factory reset. But there is no other option to fix mic issue after nougat update.
So, last night kept back up of all important folder and run factory reset without automatic restore.
Now, everything looks fine to me. Incoming and outgoing calls are working fine.
So, I am suggesting everyone to do a factory reset, this is one and only option to fix mic issue.
Thanks,
Saurav Sinha
email: [email protected]

help mic.

help,
all of a sudden my mic on the phone is crap, i havnt droped it on the floor or anythiing like that.
but today it startet to make a very loud noise so the reciever of call couldnt hear a thing, tryed to restart the phone, it helped but only briefly,
is it a general problem?
or im just unlucky
regards

Hey man,
I just registered to say that I have the same problem. I own Nokia 8 and sometimes when I call with people they cant hear me at all or they can but they hear a loud noise. It looks like it is randomly occuring, I can call the same person 5 minutes later and they can hear me loud and clear all of a sudden.
Its very strange I think its the problem with microphone and I think its software related because I believe camera is using the same microphone for recording and that seems to be fine whenever I record a video.
Messenger/Viber/Whatsapp voice messages doesnt work sometimes tho so its linked. Hopefully this can be solved with via future updates but we should let Nokia know so they can sort this out.

Freeloader8 said:
Hey man,
I just registered to say that I have the same problem. I own Nokia 8 and sometimes when I call with people they cant hear me at all or they can but they hear a loud noise. It looks like it is randomly occuring, I can call the same person 5 minutes later and they can hear me loud and clear all of a sudden.
Its very strange I think its the problem with microphone and I think its software related because I believe camera is using the same microphone for recording and that seems to be fine whenever I record a video.
Messenger/Viber/Whatsapp voice messages doesnt work sometimes tho so its linked. Hopefully this can be solved with via future updates but we should let Nokia know so they can sort this out.
Click to expand...
Click to collapse
I hope you let Nokia know through the Nokia care app... They should fix that!

i delivered my cell to the tore where i bought it, the send it to a workshop to fix it, the software updatet it and testet it, im getting it back later today, then i will return with answer if it solved the problem

emmanuelw said:
I hope you let Nokia know through the Nokia care app... They should fix that!
Click to expand...
Click to collapse
Nokia Care app?
You mean Nokia Mobile Support? I already post a topic on their forum so we will see
brianj41 said:
i delivered my cell to the tore where i bought it, the send it to a workshop to fix it, the software updatet it and testet it, im getting it back later today, then i will return with answer if it solved the problem
Click to expand...
Click to collapse
Well in my case its much worse, I bought it from a guy who won it in a Facebook contest from Nokia that was held back in September I think. I am not sure if warranty applies to my phone, I hope so. But even if it did I would have to send it to UK and I am from different country

Freeloader8 said:
Nokia Care app?
You mean Nokia Mobile Support? I already post a topic on their forum so we will see
Well in my case its much worse, I bought it from a guy who won it in a Facebook contest from Nokia that was held back in September I think. I am not sure if warranty applies to my phone, I hope so. But even if it did I would have to send it to UK and I am from different country
Click to expand...
Click to collapse
ohh, that suck.
i have to go back to the store with mine, since the error is the same, sounds like its held out of a driving car on a highway

brianj41 said:
ohh, that suck.
i have to go back to the store with mine, since the error is the same, sounds like its held out of a driving car on a highway
Click to expand...
Click to collapse
Tell them that it might be a software issue on Nokia end so I dont think they can do anything with it other than give you a new device.

same here
I found the same here. It is like interference. Since there are 3 mics, is it possible to disable one for testing?

Same here, happened today for the second time! BT and speakerphone modes are not affected, and only calls are affected - recording through an app does not produce the same issue. It's like someone is blowing air with full force into the mic!

zdravke said:
Same here, haphpened today for the second time! BT and speakerphone modes are not affected, and only calls are affected - recording through an app does not produce the same issue. It's like someone is blowing air with full force into the mic!
Click to expand...
Click to collapse
Exactly like you describe, blowing air with full force into the mic.
But recently the problem somehow stopped and the mic is working BUT he audio is still damaged I believe because when I record a video there is interference in the background and no way its the same quality as advertised with OZO audio.
I also noticed that it stopped working after CHARGING the phone everytime, so I had to restart it after every charge, so maybe problem with electricty damaging the microphone ?

Freeloader8 said:
Exactly like you describe, blowing air with full force into the mic.
But recently the problem somehow stopped and the mic is working BUT he audio is still damaged I believe because when I record a video there is interference in the background and no way its the same quality as advertised with OZO audio.
I also noticed that it stopped working after CHARGING the phone everytime, so I had to restart it after every charge, so maybe problem with electricty damaging the microphone ?
Click to expand...
Click to collapse
I have no idea what to do, will have to trash the phone for something else. It's still not working after hours of troubleshooting.

I managed to restore the mic functionality by entering safe mode (by pressing volume down during power up). We'll see how long will it last.

It's back. Nokia never again.
Sent from my TA-1004 using Tapatalk

Nokia 8 Oreo. EDIT Ok found the thread - it Was specifically about Receiving calls, but might apply.
SEARCH xda nokia 8 questions & answers speakerphone
First question was 12 march 2018
Possible solutions:- 1 Full factory reset, setup Google account, don't install apps and Try it to see if solved.
2 Use Macrodroid app to turn off speakerphone 1 to 2 seconds into call (wow great app)
3 Press speakerphone icon twice at start of each call
4 Oreo 8.1 seems to have the problem less
Hope This Helps

I think I have solved this problem with my Nokia 8 which had been persistent for the last week.
I just took a household vacuum cleaner and cleaned out all the microphone slots and bingo the problem was solved!
Unfortunately I can't log in to the Nokia community forum to post there, I just get three endlessly pulsating dots, so if anyone can copy and paste this post over there it would be great.
Bad Mike.

I faced the same after last security upgrade. Today it became an issue for ANY call. And nothing I tried/found helped. (Soft resets, charging, Safe mode). Nokia 8 just generated noise like I would be staying on windy hill.
I've contacted Nokia via the Care app. It tooke ONE HOUR but in the end the operator helped me and I hope I've explained they should at least respond on their forum when the issue is reported almost a year. And their developers should know about issue that prevents using of phone for calling.
So the what worked for me part of answer:
- Settings>>Apps&notif>>See all apps>>Phone>>Storage>>Clear cache and Clear data
- Settings>>Apps&notif>>See all apps>>Carrier Services>>Storage>>Clear cache and Clear data
- perform soft restart (Power + Up buttons for 10 secs untill you see powered by Android)
Even before performing of the soft restart it worked again but it should be better to make it as well.

The microphone problem happened to me for the second time yesterday in a couple months. I tried the following, and it did NOT help. That said, the microphone returned to normal later in the day - it seemed to coincide with battery saver kicking as the battery become low.
I wish it would fail hard, so at least I can easily warranty the phone. At present, just when I give up and think about claiming warranty, the phone works again.
Chocholo3 said:
So the what worked for me part of answer:
- Settings>>Apps&notif>>See all apps>>Phone>>Storage>>Clear cache and Clear data
- Settings>>Apps&notif>>See all apps>>Carrier Services>>Storage>>Clear cache and Clear data
- perform soft restart (Power + Up buttons for 10 secs untill you see powered by Android)
Click to expand...
Click to collapse

I am having problem with recording voice message with WhatsApp and any other voice recording apps.
I did everything and Nokia support member said it can be because of last security patch.
I can make calls and no problem but when I wanted to send voice message no success.
Please help me

Mine has been having the same problem for about a month now, had to start using my earphones for calls.
Using Google camera to record the audio is perfectly find, but stock camera and dialer have this noise.
None of the above has helped.
Considering sending it to the Nokia phone repair?

Microphone problem

Hi guys, anyone with problems to the mic? Works fine for hours and then it stars having serious trouble of "weird voice" and sometimes doesn't work at all. After a reboot everything restart working well...Very very annoying!

ricky94.v said:
Hi guys, anyone with problems to the mic? Works fine for hours and then it stars having serious trouble of "weird voice" and sometimes doesn't work at all. After a reboot everything restart working well...Very very annoying!
Click to expand...
Click to collapse
Mine too, in the first day! I had to restart. Coming from an iPhone, I was shocked (along with other irregularities) to the point, I think I might have to sell p20 pro.

I had a similar issue on my p20. As it seemed to be a software issue I went into the apps and notifications part of the settings. In here I went to permissions and changed what had permission to use the phone and microphone. I took permission off everything unless it was essential. It has since solved my problem but I am not entirely sure which thing caused the issue however I would guess at the Huawei apps that were trying to use them. Hope this helps with your problems

Problems with Mic
ricky94.v said:
Hi guys, anyone with problems to the mic? Works fine for hours and then it stars having serious trouble of "weird voice" and sometimes doesn't work at all. After a reboot everything restart working well...Very very annoying!
Click to expand...
Click to collapse
I have had 4 p20 pros in 6 weeks and all of them have mic issues. I live in London so signal has never been an issue but with these phones, most of the time indoors people cant hear me...its ridiculous. Nobody has a clue what to do....about to send the phone back for good but I really want it....any ideas?

ricky94.v said:
Hi guys, anyone with problems to the mic? Works fine for hours and then it stars having serious trouble of "weird voice" and sometimes doesn't work at all. After a reboot everything restart working well...Very very annoying!
Click to expand...
Click to collapse
After the last update, my Mate 10 pro, have the same mic issue. sometimes the other side dont ear nothing, and when im activate the hand free, fix

Sort this out huawei...!!!
My p20 pro has same mic problem.. people endlessly can't hear me.....it's pathetic. It's a ****ing PHONE & people actually hearing you is fundamental..!!
Get it sorted Huawei...!

Anyone found out what app i causing this or found a fix for it, other than a restart? I have this issue of stuttering chipmunk voice when i call someone or answer the phone or they just can't hear me at all. It also seems to happen when I record a video with the phones camera app. The video sound comes out all stuttered and chimpunk like again.

Hello, someone that have trouble whit p20 pro screen goes black when starting a call and you have to pusch the start button to get screen going again? Some one who knows how to solve this so the screen shows when start a call? The problem is that I can't cut the call when screen is black

Question Redmi Note 10 Pro video call audio problem

Got this phone as a secondary device for our new business and so far I'm very happy with it for the price and my mum has just got it to replace her aging Honor V10. However I have noticed when on video calls with her, her voice sounded very muffled and like she was underwater and I could barley hear her on Whatsapp. However, when we did a voice only call on whatsapp she sounded fine. I have tested with my phone as well and exactly the same problem occurred which suggests that this is a common hardware limitation or software issue. Any advice?

Got the same problem on my WhatsApp video call with remi note 10 pro. But when I'm using a headset to make a video call, my voice was clear. Any suggestion or advice?

same i was reported even on messenger that people couldnt hear me well , and there is no option to adjust microphone

it's totally software related problem, there's lot of bug and issues in this miui 12.5 rom, if don't have problem with this issues then wait for their miui update, or you can unlock bootloader then install custom rom in it, I did it and now work well for me. Install pixel experience rom

Dmn100 said:
Got this phone as a secondary device for our new business and so far I'm very happy with it for the price and my mum has just got it to replace her aging Honor V10. However I have noticed when on video calls with her, her voice sounded very muffled and like she was underwater and I could barley hear her on Whatsapp. However, when we did a voice only call on whatsapp she sounded fine. I have tested with my phone as well and exactly the same problem occurred which suggests that this is a common hardware limitation or software issue. Any advice?
Click to expand...
Click to collapse
it's totally software related problem, there's lot of bug and issues in this miui 12.5 rom, if don't have problem with this issues then wait for their miui update, or you can unlock bootloader then install custom rom in it, I did it and now work well for me. Install pixel experience rom

Yes, same problem with calls and video calls through Viber. Some problem with noise mics.

Same issue on miui 12.5.3. note 10 pro

Any solution???

Dmn100 said:
Got this phone as a secondary device for our new business and so far I'm very happy with it for the price and my mum has just got it to replace her aging Honor V10. However I have noticed when on video calls with her, her voice sounded very muffled and like she was underwater and I could barley hear her on Whatsapp. However, when we did a voice only call on whatsapp she sounded fine. I have tested with my phone as well and exactly the same problem occurred which suggests that this is a common hardware limitation or software issue. Any advice?
Click to expand...
Click to collapse
Yes.. I got redmi note 10 pro yesterday and I am facing the same problem. Did xiomi acknowledge this problem and will provide fox for this ? or Do I need to return this mobile?

What to do for this problem? I got it from Amazon, Shall I request for replacement or return the product? Please guide.

Returning this product. Have a serious microphone problem in whatsapp video calla

Rednera said:
Returning this product. Have a serious microphone problem in whatsapp video calla
Click to expand...
Click to collapse
Here in Pakistan, service center is saying they will check the product and will take time. Pathatic service. Seriously disappointed by xiaomi. Waste of money

Dmn100 said:
Got this phone as a secondary device for our new business and so far I'm very happy with it for the price and my mum has just got it to replace her aging Honor V10. However I have noticed when on video calls with her, her voice sounded very muffled and like she was underwater and I could barley hear her on Whatsapp. However, when we did a voice only call on whatsapp she sounded fine. I have tested with my phone as well and exactly the same problem occurred which suggests that this is a common hardware limitation or software issue. Any advice?
it's totally software related problem, there's lot of bug and issues in this miui 12.5 rom, if don't have problem with this issues then wait for their miui update, or you can unlock bootloader then install custom rom in it, I did it and now work well for me. Install pixel experience rom
I'm facing the exact same issue what you're going through.
I brought redmi note 10 pro max on Saturday 7/8/2021 and I was checking all the specs and all.. All was truly good but the problem happened only on call.
1. My bf investigated that when he calls me. His voice I can't hear it beaks and for him, he is having issue with not hearing my voice.. It sound like my voice is breaking in middle of conversation, so I've to repeat my sentences and this is frustrating.
2. I checked the speaker quality, this is more worse than without speaker quality. Realme xt was indeed my ideal phone which I've to give to my sister. When I kept the phone on speaker, it sounded like I was speaking softly, and some of my words were cancelled. He said that the noise cancellation of redmi note 10 pro max when kept in speaker is also cancelling the my voice.it like can't distinguish between sender voice and background voice.realme is so much better. I really wish realme bring again glass body in 20 k range with AMOLED screen.
I checked even with my mom, she faced the same issue, without speaker worse and with speaker my voice was worst!
I requested for replacement from Amazon, it ws arriving next day.
While it comes, I did factory reset and phone service rest and check for latest update. It was smoothly working for sometime, hence cancelled the replacement which I made mistake. The issue again persists next day only with speaker.. Without speaker, anyone can listen carefully.
So I contacted customer care of Amazon for replacement again but they said they can't replace it.. The replacement is done only twice
1. Original phone replacement
2. Replaced phone replacement
Since I cancel that replace phone, I can only now get refund that is 4-6 working days.
This is so frustrating.
The main functionality of phone is calling, if that only purpose is lost, its like wasting money for nothing.
Click to expand...
Click to collapse

I think I have found the "solution" for this problem. Im currently on update 12.5.8. The work around for this problem is to reduce the video call volume to half or below. My girlfriend and I have been experimenting recently and found that when the video call volume is less than half , the other person can hear you much clearer. I hope this would help.

Dmn100 said:
Got this phone as a secondary device for our new business and so far I'm very happy with it for the price and my mum has just got it to replace her aging Honor V10. However I have noticed when on video calls with her, her voice sounded very muffled and like she was underwater and I could barley hear her on Whatsapp. However, when we did a voice only call on whatsapp she sounded fine. I have tested with my phone as well and exactly the same problem occurred which suggests that this is a common hardware limitation or software issue. Any advice?
Click to expand...
Click to collapse
I have the same problem on Redmi Note 10 Pro on WhatsApp and Messenger.

I get no issues either with native ViLTE video call or Google duo video call.

Same issue with me as well

In July 2021, we bought two RMN10Pro phones in Pakistan. Both have this exact issue, it's so much torturing that I feel like throwing it out of the window whilst video calling. No one can hear what we say at the receiving end. So far, non of the official OTA updates fixed the issue, hoping MIUI 13 will, and are waiting for it eagerly.
My old trusty HTC 10 has a crystal clear call experience at the same time.

Rizdi said:
Got the same problem on my WhatsApp video call with remi note 10 pro. But when I'm using a headset to make a video call, my voice was clear. Any suggestion or advice?
Click to expand...
Click to collapse
harri2cool said:
In July 2021, we bought two RMN10Pro phones in Pakistan. Both have this exact issue, it's so much torturing that I feel like throwing it out of the window whilst video calling. No one can hear what we say at the receiving end. So far, non of the official OTA updates fixed the issue, hoping MIUI 13 will, and are waiting for it eagerly.
My old trusty HTC 10 has a crystal clear call experience at the same time.
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Hi, Is it hardware or software issue ? Did you find a replacement or found a solution ?
I'm still under warranty, will they do anything you think ?
Vitale87 said:
Same issue with me as well
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Amir. Talk said:
I have the same problem on Redmi Note 10 Pro on WhatsApp and Messenger.
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Dmn100 said:
Got this phone as a secondary device for our new business and so far I'm very happy with it for the price and my mum has just got it to replace her aging Honor V10. However I have noticed when on video calls with her, her voice sounded very muffled and like she was underwater and I could barley hear her on Whatsapp. However, when we did a voice only call on whatsapp she sounded fine. I have tested with my phone as well and exactly the same problem occurred which suggests that this is a common hardware limitation or software issue. Any advice?
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Rizdi said:
Got the same problem on my WhatsApp video call with remi note 10 pro. But when I'm using a headset to make a video call, my voice was clear. Any suggestion or advice?
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mite_jan said:
same i was reported even on messenger that people couldnt hear me well , and there is no option to adjust microphone
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Rednera said:
Returning this product. Have a serious microphone problem in whatsapp video calla
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Hello 2022 February Here and I'm facing this problem. Speaker not clear when On voip calls. it's irritating.
Is it software or Hardware issue. I'm still on my warranty, have a couple of months.
What I should do ?
Can you please share what happened in your case ? Did your issue get resolved by replacing your device ? If yes, then I'll have to replace mine as we. still have a couple of months left.

Zemmourien said:
Hi, Is it hardware or software issue ? Did you find a replacement or found a solution ?
I'm still under warranty, will they do anything you think ?
Hello 2022 February Here and I'm facing this problem. Speaker not clear when On voip calls. it's irritating.
Is it software or Hardware issue. I'm still on my warranty, have a couple of months.
What I should do ?
Can you please share what happened in your case ? Did your issue get resolved by replacing your device ? If yes, then I'll have to replace mine as we. still have a couple of months left.
Click to expand...
Click to collapse
Try going to the Xiaomi service center near you and discussing it with them. Report back to us their reply. If they say it is a hardware issue, get it replaced/repaired by them, if they say it is a software issue, also then ask them to fix it. IT IS INDEED VERY IRRITATING!, we have two of these with problems out of the box.
I came to Germany from Pakistan so one of them is with me and I can't go for warranty services, don't know if it has an international warranty. Others back home are not that tech-savvy, so I was looking for a possible solution. Plus, I can't get it replaced from here even if there was a possibility as it would lose the very costly PTA (Pakistan Telecom Authority) registration. The phone was purchased from a Pakistani market, so its IMEI is already registered.
If the upcoming MIUI 13 update doesn't fix it, I'd unlock the bootloader and go for a Pixel Experience ROM.