Hi community,
I just ordered a 3t a few days ago but read afterwards about the massive microphone problems the 3 is suffering.
Phone calls shall be OK but sound recordings in videorecorder, WhatsApp, Skype etc shall sound very distorted, quiet and muffled.
Rumors are that this is a software issue but OnePlus isn't able (or willing) to fix this issue for months now. As the 3t has a slightly newer software build i want to know if this issue is present at the 3t too.
Kind regards
No issues with sound recorded on my 3t. I just listened to several videos I took and the sound was fine.
Thx for your reply. As I just read in a changelog the issue with recording videos got fixed with the 3.2.2 update. But the bad recording quality in WhatsApp, Skype, etc. shall still remain.
So it would be good if someone could test it with WhatsApp or Skype.
Used Skype last night talking to my niece and no issues with the microphone. She said she could hear me loud and clear.
I've noticed very low volume when I record in Snapchat, but haven't tested other applications.
Hmm, so it can not be fully excluded that this issue got transferred from 3 to 3t, damn...
It seems low overall to me, honestly. Snapchat in particular just seems to have a hard time picking up other sounds--like if I take a video of the TV, I have to be fairly close to the sound source. Or it has to do with the media sound level, as that seems super low until the top 20% or so to me.
Duo
My calling partners on Duo report hearing themselves as they speak. Is the microphone too close to the speaker on the 3t?
https://forums.oneplus.net/threads/noise-cancelling-mic-too-aggressive.477798/
Made a bug report for this. Watch/reply if you're having the same issue to try and get some attention on the subject, as I hear it didn't work so well for the regular Oneplus 3 and took a while for a fix to roll out. Regular video recording sounds fine, but Snapchat cracks and pops when I record video of another source (TV, etc).
As far as I know it's not completely fixed on the 3 yet!
Still people are complaining about the awkward soundrecording. I think you should have mentioned that this issue is present in almost every third party app that uses the microphone.
Hello guys how´s going?
I´ve just bought an OnePlus 3T and noticed that the sound recording in whatsapp is very distorced and muffled..
I´m running 100% stock the latest update (Nougat 7.0).
Is there any fix for this issue on the mic?
Tks guys
aramyscampos said:
Hello guys how´s going?
I´ve just bought an OnePlus 3T and noticed that the sound recording in whatsapp is very distorced and muffled..
I´m running 100% stock the latest update (Nougat 7.0).
Is there any fix for this issue on the mic?
Tks guys
Click to expand...
Click to collapse
I have no issue on the mic. and have updated to the latest update of Nougat 7.0.
I use to send sound record on whatsapp also just fine. call on whatsapp, or BBM also just fine.
Am sorry i just reply to tell u mine has no issue on the latest update of Nougat 7.0.
but I have no idea on the issue and the fix for it.
Hello guys
Just to add some information, this issue with the mic only happens with WhatsApp recording.
When it comes to record some audio with native SW, the sound is perfect.
aramyscampos said:
Hello guys
Just to add some information, this issue with the mic only happens with WhatsApp recording.
When it comes to record some audio with native SW, the sound is perfect.
Click to expand...
Click to collapse
i notice this problem too.....during snapchat video audio is not perfect but when we record in audio recorder it is perfect
Major issues here as well...Skype and Hangout Calls are absolutely horrific, I literally have to talk into the device (like 1cm away from it) in order to make sure that my voice remains clear. Even after 10 cm distance my skype/hangout partner has quite a hard time to understand anything. I just tested it with skype test call as well - horrific. I´m on the newest stock. Had no problems with my nexus 6p or my iphone 6S plus, I was able to have calls from like 5 meters distance without problems (honestly)
All this complaining about Snapchat WhatsApp etc... Who cares there all stupid worthless apps that everyone thinks it's so cool to put every second of their lives on there (lames). Heres few permanent solutions for you people. 1. Just stop using those dumb social media apps and talk to people with your mouth like it was intended. 2. Go buy a stupid Samsung phone or something that is commercially big in the States then you wouldn't have a problem. Think about it oneplus probably knew about these bugs before it was ever mentioned here. They aren't concerned with social media apps. They are concerned with their oos bugs and improving there devices.
se7ensde said:
All this complaining about Snapchat WhatsApp etc... Who cares there all stupid worthless apps that everyone thinks it's so cool to put every second of their lives on there (lames). Heres few permanent solutions for you people. 1. Just stop using those dumb social media apps and talk to people with your mouth like it was intended. 2. Go buy a stupid Samsung phone or something that is commercially big in the States then you wouldn't have a problem. Think about it oneplus probably knew about these bugs before it was ever mentioned here. They aren't concerned with social media apps. They are concerned with their oos bugs and improving there devices.
Click to expand...
Click to collapse
may i politely ask you to leave this forum please? thank you so much! :good:
se7ensde said:
All this complaining about Snapchat WhatsApp etc... Who cares there all stupid worthless apps that everyone thinks it's so cool to put every second of their lives on there (lames). Heres few permanent solutions for you people. 1. Just stop using those dumb social media apps and talk to people with your mouth like it was intended. 2. Go buy a stupid Samsung phone or something that is commercially big in the States then you wouldn't have a problem. Think about it oneplus probably knew about these bugs before it was ever mentioned here. They aren't concerned with social media apps. They are concerned with their oos bugs and improving there devices.
Click to expand...
Click to collapse
Why buy a SMARTphone if you can't use social media on it ? Maybe if you had a brain you could answer us.
Me too !! I get the same problem with the recording sound !! Have you find a solution ?
Factory reset that's at least what did the job for me.
Related
hi:
besides the galaxy s I have a nokia 72e and I want to ask if anyone has a problem with microphone (with Galaxy s)? maybe is not something serious but when i`m talking from the e72 the people hear me more clearly than i talk from Galaxy s;they complain that my voice is muffed.
i don`t know what to do .... if i go to warranty and stand in lines and let the phone for almost a week in their custody,and find out after that the phone was alright...?!
i discovered the difference by chance,when I called the same person from both phones shortly.
if anyone knows this kind of problem please let me know......
First of all, this doesn't belong in development.
Secondly, yes there is a known issue with the mic on the SGS, or rather the mic drivers and settings. I don't think there is a community fix for this, and Samsung has not acknowledged it publicly, so I don't think it will be fixed any time soon.
jap, I just finished my mic mod there. I looked the youtube video
how to disassemble the phone and bettered the mic part.
The mic is situated 90 degree and little rubber channel is used
to direct the sound to mic. This tiny rubber channel was incorrectly
pressed in so half of the input was covered. So a I widened the channel input
and also drilled the hole in case little bigger (do not do that! it may ruin the
case chrome). Sounds little bit better.
Now, is this normal, to make a mod to better mic sound for a elite phone ?
yes, there absolutely a known issue. I purchased two of these phones, and both had the exact same thing you describe. It was absolutely horrible!! I received two replacements, and the sound quality is MUCH MUCH better... BUT, it is still no where near where i think it should be. all my previous HTC devices had far superior sound quality than the Samsung GS. The Galaxy picks up voices 100 feet away... and noises from other crap that none of my other phones ever did... I'm hoping that it is in fact a software thing, and once 2.2 is released, it has better canceling technology built in. Will see..
Construction of built-in microphone is not a problem... The problem lies in software. If you connect external mic (fe. headset) sound is still disorted. There's no way 2 microphones will be broken. This is the same headset which is shipped with Samsung Wave and that phone has no problems with build in and headsets microphone.
uberberben said:
Construction of built-in microphone is not a problem... The problem lies in software. If you connect external mic (fe. headset) sound is still disorted. There's no way 2 microphones will be broken. This is the same headset which is shipped with Samsung Wave and that phone has no problems with build in and headsets microphone.
Click to expand...
Click to collapse
Good point !
But in my case there was 50% better quality with headset ..
Now that I have some of yours attention - why don't I see more post
of video jerkiness, stuttering problems ?
In my phone After every 1 sec. the video recording stutters slightly.
I saw this we saw this all ready in first galaxy test video.
My main problem with the mic is the distortion... It's so bad you can't even record a clip in the car with the radio on. It already gets distorted, something to be ashamed of samsung.
Nice to have HD recording, too bad the only thing worthwhile is the picture since the audio is utter crap.
(Yes, a bit frustrated )
Is it still this bad with the JPK Froyo firmware?
Moved thread to Q&A section
Never noticed this before. I hope this is software related. More and more bugs keep on appearing, almost wishing I picked another phone. The Galaxy S has downright amazing hardware, yet Samsung choose to let it down with all the bugs
Sent from my GT-I9000 using XDA App
I've just bought the Galaxy S for my other half and have noticed exactly the same problem . Went back to the shop and tried the test phone they have in the shop. I only noticed a very marginal improvement (guy in the shop didn't notice any difference).
Anyway I would be interested to know if anyone has swapped the phone since noticing this problem and had an improvement - i.e. is it just a dodgy batch of microphones from Samsung?
Thanks all!
Is there still no fix for the microphon problem? 5 million items sold and each owner of it cannot take a proper video from a concert or on a fair or even on a birthday party, where there are louder surroundings. Annoying.
Please, devolopers, have an eye, ups, ear on that!
I've been complaining about this since July... no response
Sent from my GT-I9000M using Tapatalk
ranjib said:
Is there still no fix for the microphon problem? 5 million items sold and each owner of it cannot take a proper video from a concert or on a fair or even on a birthday party, where there are louder surroundings. Annoying.
Please, devolopers, have an eye, ups, ear on that!
Click to expand...
Click to collapse
Most smartphone will get crappy sound when using built in microphone on High volume environements. Basically, it's hardware limitation with the built in microphone.
I've done some test (see in the accesorie sections for result with video) and you can use an external microphone with an adapter for theses type of recording.
So, the delivered headset does nothing better than the onboard mic.
It is definitely a matter of the hardware?
Asap I'll give an external mic a try....(using the Nokia-made TV-cable...)
Grashoper said:
yes, there absolutely a known issue. I purchased two of these phones, and both had the exact same thing you describe. It was absolutely horrible!! I received two replacements, and the sound quality is MUCH MUCH better... BUT, it is still no where near where i think it should be. all my previous HTC devices had far superior sound quality than the Samsung GS. The Galaxy picks up voices 100 feet away... and noises from other crap that none of my other phones ever did... I'm hoping that it is in fact a software thing, and once 2.2 is released, it has better canceling technology built in. Will see..
Click to expand...
Click to collapse
Pls reply to other forum messages showing that u also have the same problem after replacing the phone (it only solve part of your problem), because I see your msg from another post that u were saying that u have no problem after replacing the phone. And that is not totally correct, u still encounter some problems
My problem is slightly different
Hi,
I got a sgs early 2011 and I quickly noticed that the voice recorder gives a very bad sound when listening back. I started to be afraid I would be as bad when calling someone. The problem I have is a horribly distorted sound with a terrible noise in the background. The recorded sound is simply useless.
later I was very happy when I did the call test as the use of the embedded microphone to call is alright. I even rang a friend beside asking what he thought about the sound qualify and he said it was ok. Then we swapped phones and I too thought the sound was fine.
But we tested again a recorded sound & video with my friend and it was awful.
After finding this thread I decided to try again and to compare with the head set microphone. For me it makes a huge difference ! The noise disappears and the distortion too.
first I thought the problem came from the compression rather than the microphone and now I don't know what to think...
My phone is on Froyo 2.2.1 (thanks to this website).
My problem is slightly different
Hi,
I got a sgs early 2011 and I quickly noticed that the voice recorder gives a very bad sound when listening back. I started to be afraid I would be as bad when calling someone. The problem I have is a horribly distorted sound with a terrible noise in the background. The recorded sound is simply useless.
later I was very happy when I did the call test as the use of the embedded microphone to call is alright. I even rang a friend beside asking what he thought about the sound qualify and he said it was ok. Then we swapped phones and I too thought the sound was fine.
But we tested again a recorded sound & video with my friend and it was awful.
After finding this thread I decided to try again and to compare with the head set microphone. For me it makes a huge difference ! The noise disappears and the distortion too.
first I thought the problem came from the compression rather than the microphone and now I don't know what to think...
http://www.youtube.com/watch?v=FLZbz6KXLso
I have the same issue.
Check the comments, there is a guy who says how to fix it, but he is not very precise, so i asked for more info.
We'll see
Πάνος
Try out Speedmod by Hardcore in the dev section. Includes fixes for the mic and headphone output.
No need for Audio boost or any hacks. Sound is the way it should be now
A lot less background noise on mic now and no more EU regulations degrading the audio quality anymore.
Sent from my GT-I9000 using XDA App
In a video in 1080p on the outside, the video will look and hear perfectly. The problem comes when a video is recorded inside a house for example. If you record a video in total silence, when playing the video if you put the volume up will listen very weak one "shhh" If you record a video with a TV background with the TV volume on the sound sounded choppy. Or if ye are silent recording, you begin to talk, you will notice a change to play between silence and sound.
I leave some videos from youtube where you will notice the problem (play with the volume as high as possible to notice more the problem):
http://www.youtube.com/watch?v=SQm6Yeo0DxE - This video perfectly burn notice the change on the outside and when passing record indoors
http://www.youtube.com/watch?v=EB4_awhWd9A - The television cut sound.
http://www.youtube.com/watch?v=TyciEt7dsSs - Here notice the cuts perfectly with the TV sound in the background.
http://www.youtube.com/watch?v=8JG1KhMYCTI
Some websites have already started to talk about this topic:
http://www.androidpolice.com/2013/11...nd-recordings/
http://www.androidheadlines.com/2013...gs-suffer.html
And This is the forum where this google talking about this:
https://productforums.google.com/forum/#!topic/nexus/0hvTK4eMVGk[126-150-false]
Google worker says this:
"Hi everyone, I know you're curious about the Android 4.4.1 update. Although the update does include camera improvements and other bug fixes, it does not address the audio issue mentioned in this discussion. I'd like to assure you that we are still working on it -- the information you've provided has been quite helpful, and we've reproduced it ourselves. We're still investigating improvements, however any potential updates will have to wait for a future release.
I'm sorry I don't have happy news to share at this time. I would again like to thank all of you for your assistance tracking this down, and for your continued patience during our investigation."
Same here, my nexus is a new one , 5 days old.
Fix with 4.4.2¿?
I've got the same problem.
Updated to 4.4.2 right now, but can't test as it's night atm.
djnord said:
Fix with 4.4.2¿?
Click to expand...
Click to collapse
the problem seems still not fixed
Yeah I noticed this a day after I got my phone 5 weeks ago.
Tapatalked from my Nexus 5
there are users who have ordered 4 replacements and all have the bug
I have notice this problem too...!!
Come on Google put yourself together.
This bug is pretty lame...!!
you can comment here:
https://productforums.google.com/forum/#!topic/nexus/0hvTK4eMVGk[126-150-false]
up
This happens to me as well. Not just when recording, but most annoyingly when talking to people on the phone. They complain that my sound is cutting out like the videos shown above, even though I hear them perfectly.
I am on stock 4.4.2 and my n5 does have the issue with audio in video rec. I am on fauxClock b15.
Sent from my Nexus 5 using XDA Premium 4 mobile app
up
up
Nexus 5
same problems but thanks,.
I have exactly the same problem. I had it on 4.4.0 and I still have it on 4.4.2.
The hissing on silence in audio/video recordings is really annoying.
I hope this can be fixed...
I leave this article (written in Spanish)
http://androtalk.es/2013/12/posible-bug-en-el-microfono-de-los-nexus-5/
Up
Same
Same problem here :crying: it has to be a software problem, can't be a hardware issue in all devices. I love the phone! but for me this is a deal breaker :crying:
Was trying to test this for myself but mine won't save videos at all. Bizarre, probably a consequence of messing with the camera software.
Hello, I was wondering if you also have this problem. For example, when I record video on Instagram the volume the mic captures is way too low, people complains about my stories not being heard. And also I can notice on the phone, with the volume at the maximum, the audio is weak, but it doesn't happen when I record videos with the camera app. Also, on WhatsApp audio messages it doesn't happen, the volume is ok, but maybe it applies some autogain or something.
I don't know, do you know anything about this issue?
alexdody said:
Hello, I was wondering if you also have this problem. For example, when I record video on Instagram the volume the mic captures is way too low, people complains about my stories not being heard. And also I can notice on the phone, with the volume at the maximum, the audio is weak, but it doesn't happen when I record videos with the camera app. Also, on WhatsApp audio messages it doesn't happen, the volume is ok, but maybe it applies some autogain or something.
I don't know, do you know anything about this issue?
Click to expand...
Click to collapse
Yes, it has already been discussed in different topics. Some third party apps have this "bug". I personally tried several apps and so far "manual camera Pro" is the only who works as good as the built in camera app.
Any idea if a newer FW fixes this?
vapor said:
Any idea if a newer FW fixes this?
Click to expand...
Click to collapse
Well if Huawei would actually let people update, instead of doing two updates that are not released to the masses. So far no third party app have had decent volume, not even the one mentioned by another user (I tried).
I also tried FiLMiC Pro and DJI's camera app for gimbals. Both have the same problem. I think it could be fixed in a firmware update, but I don't think it IS, not yet (that includes .153 update which very few have). Great that they spend millions of dollars on a camera focused marketing campaign, only to let people down so much.
Interesting that right after you mentioned 153, I got the 153 update. Hope you get it soon and that the microphone issue is fixed. Surprised I'm not seeing a bigger thread about this issue considering it is a critical functionality.
Got this phone as a secondary device for our new business and so far I'm very happy with it for the price and my mum has just got it to replace her aging Honor V10. However I have noticed when on video calls with her, her voice sounded very muffled and like she was underwater and I could barley hear her on Whatsapp. However, when we did a voice only call on whatsapp she sounded fine. I have tested with my phone as well and exactly the same problem occurred which suggests that this is a common hardware limitation or software issue. Any advice?
Got the same problem on my WhatsApp video call with remi note 10 pro. But when I'm using a headset to make a video call, my voice was clear. Any suggestion or advice?
same i was reported even on messenger that people couldnt hear me well , and there is no option to adjust microphone
it's totally software related problem, there's lot of bug and issues in this miui 12.5 rom, if don't have problem with this issues then wait for their miui update, or you can unlock bootloader then install custom rom in it, I did it and now work well for me. Install pixel experience rom
Dmn100 said:
Got this phone as a secondary device for our new business and so far I'm very happy with it for the price and my mum has just got it to replace her aging Honor V10. However I have noticed when on video calls with her, her voice sounded very muffled and like she was underwater and I could barley hear her on Whatsapp. However, when we did a voice only call on whatsapp she sounded fine. I have tested with my phone as well and exactly the same problem occurred which suggests that this is a common hardware limitation or software issue. Any advice?
Click to expand...
Click to collapse
it's totally software related problem, there's lot of bug and issues in this miui 12.5 rom, if don't have problem with this issues then wait for their miui update, or you can unlock bootloader then install custom rom in it, I did it and now work well for me. Install pixel experience rom
Yes, same problem with calls and video calls through Viber. Some problem with noise mics.
Same issue on miui 12.5.3. note 10 pro
Any solution???
Dmn100 said:
Got this phone as a secondary device for our new business and so far I'm very happy with it for the price and my mum has just got it to replace her aging Honor V10. However I have noticed when on video calls with her, her voice sounded very muffled and like she was underwater and I could barley hear her on Whatsapp. However, when we did a voice only call on whatsapp she sounded fine. I have tested with my phone as well and exactly the same problem occurred which suggests that this is a common hardware limitation or software issue. Any advice?
Click to expand...
Click to collapse
Yes.. I got redmi note 10 pro yesterday and I am facing the same problem. Did xiomi acknowledge this problem and will provide fox for this ? or Do I need to return this mobile?
What to do for this problem? I got it from Amazon, Shall I request for replacement or return the product? Please guide.
Returning this product. Have a serious microphone problem in whatsapp video calla
Rednera said:
Returning this product. Have a serious microphone problem in whatsapp video calla
Click to expand...
Click to collapse
Here in Pakistan, service center is saying they will check the product and will take time. Pathatic service. Seriously disappointed by xiaomi. Waste of money
Dmn100 said:
Got this phone as a secondary device for our new business and so far I'm very happy with it for the price and my mum has just got it to replace her aging Honor V10. However I have noticed when on video calls with her, her voice sounded very muffled and like she was underwater and I could barley hear her on Whatsapp. However, when we did a voice only call on whatsapp she sounded fine. I have tested with my phone as well and exactly the same problem occurred which suggests that this is a common hardware limitation or software issue. Any advice?
it's totally software related problem, there's lot of bug and issues in this miui 12.5 rom, if don't have problem with this issues then wait for their miui update, or you can unlock bootloader then install custom rom in it, I did it and now work well for me. Install pixel experience rom
I'm facing the exact same issue what you're going through.
I brought redmi note 10 pro max on Saturday 7/8/2021 and I was checking all the specs and all.. All was truly good but the problem happened only on call.
1. My bf investigated that when he calls me. His voice I can't hear it beaks and for him, he is having issue with not hearing my voice.. It sound like my voice is breaking in middle of conversation, so I've to repeat my sentences and this is frustrating.
2. I checked the speaker quality, this is more worse than without speaker quality. Realme xt was indeed my ideal phone which I've to give to my sister. When I kept the phone on speaker, it sounded like I was speaking softly, and some of my words were cancelled. He said that the noise cancellation of redmi note 10 pro max when kept in speaker is also cancelling the my voice.it like can't distinguish between sender voice and background voice.realme is so much better. I really wish realme bring again glass body in 20 k range with AMOLED screen.
I checked even with my mom, she faced the same issue, without speaker worse and with speaker my voice was worst!
I requested for replacement from Amazon, it ws arriving next day.
While it comes, I did factory reset and phone service rest and check for latest update. It was smoothly working for sometime, hence cancelled the replacement which I made mistake. The issue again persists next day only with speaker.. Without speaker, anyone can listen carefully.
So I contacted customer care of Amazon for replacement again but they said they can't replace it.. The replacement is done only twice
1. Original phone replacement
2. Replaced phone replacement
Since I cancel that replace phone, I can only now get refund that is 4-6 working days.
This is so frustrating.
The main functionality of phone is calling, if that only purpose is lost, its like wasting money for nothing.
Click to expand...
Click to collapse
I think I have found the "solution" for this problem. Im currently on update 12.5.8. The work around for this problem is to reduce the video call volume to half or below. My girlfriend and I have been experimenting recently and found that when the video call volume is less than half , the other person can hear you much clearer. I hope this would help.
Dmn100 said:
Got this phone as a secondary device for our new business and so far I'm very happy with it for the price and my mum has just got it to replace her aging Honor V10. However I have noticed when on video calls with her, her voice sounded very muffled and like she was underwater and I could barley hear her on Whatsapp. However, when we did a voice only call on whatsapp she sounded fine. I have tested with my phone as well and exactly the same problem occurred which suggests that this is a common hardware limitation or software issue. Any advice?
Click to expand...
Click to collapse
I have the same problem on Redmi Note 10 Pro on WhatsApp and Messenger.
I get no issues either with native ViLTE video call or Google duo video call.
Same issue with me as well
In July 2021, we bought two RMN10Pro phones in Pakistan. Both have this exact issue, it's so much torturing that I feel like throwing it out of the window whilst video calling. No one can hear what we say at the receiving end. So far, non of the official OTA updates fixed the issue, hoping MIUI 13 will, and are waiting for it eagerly.
My old trusty HTC 10 has a crystal clear call experience at the same time.
Rizdi said:
Got the same problem on my WhatsApp video call with remi note 10 pro. But when I'm using a headset to make a video call, my voice was clear. Any suggestion or advice?
Click to expand...
Click to collapse
harri2cool said:
In July 2021, we bought two RMN10Pro phones in Pakistan. Both have this exact issue, it's so much torturing that I feel like throwing it out of the window whilst video calling. No one can hear what we say at the receiving end. So far, non of the official OTA updates fixed the issue, hoping MIUI 13 will, and are waiting for it eagerly.
My old trusty HTC 10 has a crystal clear call experience at the same time.
Click to expand...
Click to collapse
Hi, Is it hardware or software issue ? Did you find a replacement or found a solution ?
I'm still under warranty, will they do anything you think ?
Vitale87 said:
Same issue with me as well
Click to expand...
Click to collapse
Amir. Talk said:
I have the same problem on Redmi Note 10 Pro on WhatsApp and Messenger.
Click to expand...
Click to collapse
Dmn100 said:
Got this phone as a secondary device for our new business and so far I'm very happy with it for the price and my mum has just got it to replace her aging Honor V10. However I have noticed when on video calls with her, her voice sounded very muffled and like she was underwater and I could barley hear her on Whatsapp. However, when we did a voice only call on whatsapp she sounded fine. I have tested with my phone as well and exactly the same problem occurred which suggests that this is a common hardware limitation or software issue. Any advice?
Click to expand...
Click to collapse
Rizdi said:
Got the same problem on my WhatsApp video call with remi note 10 pro. But when I'm using a headset to make a video call, my voice was clear. Any suggestion or advice?
Click to expand...
Click to collapse
mite_jan said:
same i was reported even on messenger that people couldnt hear me well , and there is no option to adjust microphone
Click to expand...
Click to collapse
Rednera said:
Returning this product. Have a serious microphone problem in whatsapp video calla
Click to expand...
Click to collapse
Hello 2022 February Here and I'm facing this problem. Speaker not clear when On voip calls. it's irritating.
Is it software or Hardware issue. I'm still on my warranty, have a couple of months.
What I should do ?
Can you please share what happened in your case ? Did your issue get resolved by replacing your device ? If yes, then I'll have to replace mine as we. still have a couple of months left.
Zemmourien said:
Hi, Is it hardware or software issue ? Did you find a replacement or found a solution ?
I'm still under warranty, will they do anything you think ?
Hello 2022 February Here and I'm facing this problem. Speaker not clear when On voip calls. it's irritating.
Is it software or Hardware issue. I'm still on my warranty, have a couple of months.
What I should do ?
Can you please share what happened in your case ? Did your issue get resolved by replacing your device ? If yes, then I'll have to replace mine as we. still have a couple of months left.
Click to expand...
Click to collapse
Try going to the Xiaomi service center near you and discussing it with them. Report back to us their reply. If they say it is a hardware issue, get it replaced/repaired by them, if they say it is a software issue, also then ask them to fix it. IT IS INDEED VERY IRRITATING!, we have two of these with problems out of the box.
I came to Germany from Pakistan so one of them is with me and I can't go for warranty services, don't know if it has an international warranty. Others back home are not that tech-savvy, so I was looking for a possible solution. Plus, I can't get it replaced from here even if there was a possibility as it would lose the very costly PTA (Pakistan Telecom Authority) registration. The phone was purchased from a Pakistani market, so its IMEI is already registered.
If the upcoming MIUI 13 update doesn't fix it, I'd unlock the bootloader and go for a Pixel Experience ROM.
I am facing an issue with my video calls with all firmwares of global rom since first release untill 12.5.4. the issue is the other side can't hear me well as the volume is really low, and if a group of us are on the video, only the holder of the phone is heard, and the rest are heard like speaking under water.
Tried several apps, all types of available video calls and all same, DUO, messenger, imo, line, Skype, etc.
However, if speaker is on instead of video call, the sound is amazing. Tested mics of all 3 of them and working perfect.
Anyone facing same issue and was able to resolve it? Please let me know how to get it sorted as it is really annoying.
Nothing here I'm afraid, sounds like a mic issue
xNAPx said:
Nothing here I'm afraid, sounds like a mic issue
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Tested mic and tried with speaker, video recording and voice calls are all perfect, except video calls using third party apps only
The First thing I can say is to force stop those apps and clear cache and data and see if the issue persists,try also a reboot after done it
xNAPx said:
The First thing I can say is to force stop those apps and clear cache and data and see if the issue persists,try also a reboot after done it
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Done, done ,done and a factory reset also done. I believe It is something related to software priorities or algorithm to reduce ambient noise but in a bad way instead of a good way.
As example, I make a phone call with my parents on video call using duo, if my daughter is far around 2-3 Meters from the phone then they would hear her like speaking under water, if further they would not hear her, if closer would be okay. Also, even if close to the phone the volume is lower than usual. However, if it is a voice call with speaker, everything is loud and clear.
This concludes to me as a software issue or apps compatibility with this device. I cannot find a solution, and I see it a very common issue with many devices as well, not only mi 11 ultra, but for this device I cannot find a solution.
Try to make a video call using Duo with people around you, the other side will hear you only and with a lower volume than usual. If you use WhatsApp it is slightly better but still poor.
What Cover do you have? Did you try the same with the phone without cover? Because I don't have this issue (using WhatsApp)
xNAPx said:
What Cover do you have? Did you try the same with the phone without cover? Because I don't have this issue (using WhatsApp)
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With cover or without cover, same issue
Would much appreciate if anyone got an idea of what is going on and can explain it
a new update
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I found what is the cause, it is called voice gain or volume gain. it is set as low by default and cannot be changed except by root. there are a few applications that can boost gain. as gain by default is set at 1 and can go as high as you could. an app called (Microphone Amplifier) is a simple app that really helped me with it for now but still needs more testing. the app got a very low rate because of no instructions how to use it and very poor UI, but the function is simply what am I looking for.
if anyone have an idea to fix the microphone gain without root please share it with me.
I've tried SetEdit but couldnt find the correct lines (tried volume_voice_xxx) but non of them worked.