Problems with microphone volume on third party apps - Huawei P30 Pro Questions & Answers

Hello, I was wondering if you also have this problem. For example, when I record video on Instagram the volume the mic captures is way too low, people complains about my stories not being heard. And also I can notice on the phone, with the volume at the maximum, the audio is weak, but it doesn't happen when I record videos with the camera app. Also, on WhatsApp audio messages it doesn't happen, the volume is ok, but maybe it applies some autogain or something.
I don't know, do you know anything about this issue?

alexdody said:
Hello, I was wondering if you also have this problem. For example, when I record video on Instagram the volume the mic captures is way too low, people complains about my stories not being heard. And also I can notice on the phone, with the volume at the maximum, the audio is weak, but it doesn't happen when I record videos with the camera app. Also, on WhatsApp audio messages it doesn't happen, the volume is ok, but maybe it applies some autogain or something.
I don't know, do you know anything about this issue?
Click to expand...
Click to collapse
Yes, it has already been discussed in different topics. Some third party apps have this "bug". I personally tried several apps and so far "manual camera Pro" is the only who works as good as the built in camera app.

Any idea if a newer FW fixes this?

vapor said:
Any idea if a newer FW fixes this?
Click to expand...
Click to collapse
Well if Huawei would actually let people update, instead of doing two updates that are not released to the masses. So far no third party app have had decent volume, not even the one mentioned by another user (I tried).
I also tried FiLMiC Pro and DJI's camera app for gimbals. Both have the same problem. I think it could be fixed in a firmware update, but I don't think it IS, not yet (that includes .153 update which very few have). Great that they spend millions of dollars on a camera focused marketing campaign, only to let people down so much.

Interesting that right after you mentioned 153, I got the 153 update. Hope you get it soon and that the microphone issue is fixed. Surprised I'm not seeing a bigger thread about this issue considering it is a critical functionality.

Related

[Q] Sound noises when recording video

This is my first time asking a question on xda-developers so if this question has been answered in another forum, i'm sorry i didn't realize it.
This has been an issue for me since last year but i didn't mind at the time but now that this is 2013, I've had it.
Every time I record video using the Nexus One, there's this hissing noise like "BZZ,BZZ,BZZ..." in rapid succession and instead of sound coming from my surroundings, the hissing noise is there and I can't do anything about it. I did tests such as blowing my breath to the mic or tapping the phone and yet there's this noise that isn't what i recorded. Surprisingly, the mic works in almost EVERY application EXCEPT the camera app.
The Nexus One is rooted with Cyanogen7 running 7.2.0 and I think the problem is with the camera app.
I even tried going back to stock to see if that would work but it hasn't!
I was wondering if this has been confirmed with other phones or if there's a solution for this kind of problem.

Nexus 5 MICROPHONE - Audio Recorded On Videos

In a video in 1080p on the outside, the video will look and hear perfectly. The problem comes when a video is recorded inside a house for example. If you record a video in total silence, when playing the video if you put the volume up will listen very weak one "shhh" If you record a video with a TV background with the TV volume on the sound sounded choppy. Or if ye are silent recording, you begin to talk, you will notice a change to play between silence and sound.
I leave some videos from youtube where you will notice the problem (play with the volume as high as possible to notice more the problem):
http://www.youtube.com/watch?v=SQm6Yeo0DxE - This video perfectly burn notice the change on the outside and when passing record indoors
http://www.youtube.com/watch?v=EB4_awhWd9A - The television cut sound.
http://www.youtube.com/watch?v=TyciEt7dsSs - Here notice the cuts perfectly with the TV sound in the background.
http://www.youtube.com/watch?v=8JG1KhMYCTI
Some websites have already started to talk about this topic:
http://www.androidpolice.com/2013/11...nd-recordings/
http://www.androidheadlines.com/2013...gs-suffer.html
And This is the forum where this google talking about this:
https://productforums.google.com/forum/#!topic/nexus/0hvTK4eMVGk[126-150-false]
Google worker says this:
"Hi everyone, I know you're curious about the Android 4.4.1 update. Although the update does include camera improvements and other bug fixes, it does not address the audio issue mentioned in this discussion. I'd like to assure you that we are still working on it -- the information you've provided has been quite helpful, and we've reproduced it ourselves. We're still investigating improvements, however any potential updates will have to wait for a future release.
I'm sorry I don't have happy news to share at this time. I would again like to thank all of you for your assistance tracking this down, and for your continued patience during our investigation."
Same here, my nexus is a new one , 5 days old.
Fix with 4.4.2¿?
I've got the same problem.
Updated to 4.4.2 right now, but can't test as it's night atm.
djnord said:
Fix with 4.4.2¿?
Click to expand...
Click to collapse
the problem seems still not fixed
Yeah I noticed this a day after I got my phone 5 weeks ago.
Tapatalked from my Nexus 5
there are users who have ordered 4 replacements and all have the bug
I have notice this problem too...!!
Come on Google put yourself together.
This bug is pretty lame...!!
you can comment here:
https://productforums.google.com/forum/#!topic/nexus/0hvTK4eMVGk[126-150-false]
up
This happens to me as well. Not just when recording, but most annoyingly when talking to people on the phone. They complain that my sound is cutting out like the videos shown above, even though I hear them perfectly.
I am on stock 4.4.2 and my n5 does have the issue with audio in video rec. I am on fauxClock b15.
Sent from my Nexus 5 using XDA Premium 4 mobile app
up
up
Nexus 5
same problems but thanks,.
I have exactly the same problem. I had it on 4.4.0 and I still have it on 4.4.2.
The hissing on silence in audio/video recordings is really annoying.
I hope this can be fixed...
I leave this article (written in Spanish)
http://androtalk.es/2013/12/posible-bug-en-el-microfono-de-los-nexus-5/
Up
Same
Same problem here :crying: it has to be a software problem, can't be a hardware issue in all devices. I love the phone! but for me this is a deal breaker :crying:
Was trying to test this for myself but mine won't save videos at all. Bizarre, probably a consequence of messing with the camera software.

Microphone issue on 3t?

Hi community,
I just ordered a 3t a few days ago but read afterwards about the massive microphone problems the 3 is suffering.
Phone calls shall be OK but sound recordings in videorecorder, WhatsApp, Skype etc shall sound very distorted, quiet and muffled.
Rumors are that this is a software issue but OnePlus isn't able (or willing) to fix this issue for months now. As the 3t has a slightly newer software build i want to know if this issue is present at the 3t too.
Kind regards
No issues with sound recorded on my 3t. I just listened to several videos I took and the sound was fine.
Thx for your reply. As I just read in a changelog the issue with recording videos got fixed with the 3.2.2 update. But the bad recording quality in WhatsApp, Skype, etc. shall still remain.
So it would be good if someone could test it with WhatsApp or Skype.
Used Skype last night talking to my niece and no issues with the microphone. She said she could hear me loud and clear.
I've noticed very low volume when I record in Snapchat, but haven't tested other applications.
Hmm, so it can not be fully excluded that this issue got transferred from 3 to 3t, damn...
It seems low overall to me, honestly. Snapchat in particular just seems to have a hard time picking up other sounds--like if I take a video of the TV, I have to be fairly close to the sound source. Or it has to do with the media sound level, as that seems super low until the top 20% or so to me.
Duo
My calling partners on Duo report hearing themselves as they speak. Is the microphone too close to the speaker on the 3t?
https://forums.oneplus.net/threads/noise-cancelling-mic-too-aggressive.477798/
Made a bug report for this. Watch/reply if you're having the same issue to try and get some attention on the subject, as I hear it didn't work so well for the regular Oneplus 3 and took a while for a fix to roll out. Regular video recording sounds fine, but Snapchat cracks and pops when I record video of another source (TV, etc).
As far as I know it's not completely fixed on the 3 yet!
Still people are complaining about the awkward soundrecording. I think you should have mentioned that this issue is present in almost every third party app that uses the microphone.
Hello guys how´s going?
I´ve just bought an OnePlus 3T and noticed that the sound recording in whatsapp is very distorced and muffled..
I´m running 100% stock the latest update (Nougat 7.0).
Is there any fix for this issue on the mic?
Tks guys
aramyscampos said:
Hello guys how´s going?
I´ve just bought an OnePlus 3T and noticed that the sound recording in whatsapp is very distorced and muffled..
I´m running 100% stock the latest update (Nougat 7.0).
Is there any fix for this issue on the mic?
Tks guys
Click to expand...
Click to collapse
I have no issue on the mic. and have updated to the latest update of Nougat 7.0.
I use to send sound record on whatsapp also just fine. call on whatsapp, or BBM also just fine.
Am sorry i just reply to tell u mine has no issue on the latest update of Nougat 7.0.
but I have no idea on the issue and the fix for it.
Hello guys
Just to add some information, this issue with the mic only happens with WhatsApp recording.
When it comes to record some audio with native SW, the sound is perfect.
aramyscampos said:
Hello guys
Just to add some information, this issue with the mic only happens with WhatsApp recording.
When it comes to record some audio with native SW, the sound is perfect.
Click to expand...
Click to collapse
i notice this problem too.....during snapchat video audio is not perfect but when we record in audio recorder it is perfect
Major issues here as well...Skype and Hangout Calls are absolutely horrific, I literally have to talk into the device (like 1cm away from it) in order to make sure that my voice remains clear. Even after 10 cm distance my skype/hangout partner has quite a hard time to understand anything. I just tested it with skype test call as well - horrific. I´m on the newest stock. Had no problems with my nexus 6p or my iphone 6S plus, I was able to have calls from like 5 meters distance without problems (honestly)
All this complaining about Snapchat WhatsApp etc... Who cares there all stupid worthless apps that everyone thinks it's so cool to put every second of their lives on there (lames). Heres few permanent solutions for you people. 1. Just stop using those dumb social media apps and talk to people with your mouth like it was intended. 2. Go buy a stupid Samsung phone or something that is commercially big in the States then you wouldn't have a problem. Think about it oneplus probably knew about these bugs before it was ever mentioned here. They aren't concerned with social media apps. They are concerned with their oos bugs and improving there devices.
se7ensde said:
All this complaining about Snapchat WhatsApp etc... Who cares there all stupid worthless apps that everyone thinks it's so cool to put every second of their lives on there (lames). Heres few permanent solutions for you people. 1. Just stop using those dumb social media apps and talk to people with your mouth like it was intended. 2. Go buy a stupid Samsung phone or something that is commercially big in the States then you wouldn't have a problem. Think about it oneplus probably knew about these bugs before it was ever mentioned here. They aren't concerned with social media apps. They are concerned with their oos bugs and improving there devices.
Click to expand...
Click to collapse
may i politely ask you to leave this forum please? thank you so much! :good:
se7ensde said:
All this complaining about Snapchat WhatsApp etc... Who cares there all stupid worthless apps that everyone thinks it's so cool to put every second of their lives on there (lames). Heres few permanent solutions for you people. 1. Just stop using those dumb social media apps and talk to people with your mouth like it was intended. 2. Go buy a stupid Samsung phone or something that is commercially big in the States then you wouldn't have a problem. Think about it oneplus probably knew about these bugs before it was ever mentioned here. They aren't concerned with social media apps. They are concerned with their oos bugs and improving there devices.
Click to expand...
Click to collapse
Why buy a SMARTphone if you can't use social media on it ? Maybe if you had a brain you could answer us.
Me too !! I get the same problem with the recording sound !! Have you find a solution ?
Factory reset that's at least what did the job for me.

Recording Video - No sound

I've just been testing the stereo speakers in a quiet environment, by speaking from either side of the phone, however on playback I can initially hear white noise and slight rustling and then the audio just cuts out completely at the point that I spoke in the recording.
I'm a bit perplexed as to what is causing the issue. Has anyone else encountered this problem?
I have encountered the same issue. The phone completely stops recording sounds in video mode
Had the same issue.
Changed codec to h.264 in camera settings in Video Size section and all of problems had gone.
But the phone still cuts sound after ~3 sec while recording in applications like snapchat or messenger.
Edit: After restarting the phone both applications record sound
So this problems still occurs, despite being on the latest update.
Anyone else encountered this? Just wondering whether it's worse doing a full reset
I have the same issue. Do you have other sound apparatus BT associated? It seems to be linked with BT associated sound with my car. It comes back after turning off and on the phone.
Still quite annoying..
Reboot your phone.
Turn off all Bluetooth devices and Bluetooth on phone.
Try another camera app.
Turn off accessibility features.
Clear data for the camera app.
Verify the mic is working on other apps.
Verify permissions for the camera app.
Are you on a stock firmware or did you perform a different kind of upgrade?
What ROM / firmware.
Thanks for all those tips.
Emui 9 as I had the phone. I bought the P20Pro used two weeks ago and upgraded Ota to 203. I did not tried the camera before the upgrade so don't know the issue was already there.
I have found same issue with P30 Pro.
I'm normal camera mode I had the shutter set to mute.
When then going to video mode this setting carries over and sets mute too.
Still testing if other apps and services can override this setting when
---------- Post added at 06:07 PM ---------- Previous post was at 05:58 PM ----------
If you wish to silence shutter on camera but not use the native camera setting to do so, use tasker to mute the phone when camera app is launched.
This mutes the shutter sound but does not stop video audio from recording.
Hi guys, Huawei P30, ELE-L29, EMUI 9.1.0.153 (C431E4R2P2)
All videos recorded using the phone have sound when played back on the phone (with 80% volume setting) but it can be hardly heard after taking such a video file to YouTube or any other smartphone/computer. Mic gain problem?
I have the P20 Pro and although all setting on video are set to mute it still records sound and it's really annoying as I cant turn the dam thing off, someone techy please help, I'm going back to apple when my contract is up don't like this at all, camera is amazing and only reason I moved back to an android tbh, thanks x
Tracey farmer said:
I have the P20 Pro and although all setting on video are set to mute it still records sound and it's really annoying as I cant turn the dam thing off, someone techy please help, I'm going back to apple when my contract is up don't like this at all, camera is amazing and only reason I moved back to an android tbh, thanks x
Click to expand...
Click to collapse
Mute won't mute the video audio, I think it's for UI sounds whilst in the camera app, don't think you can disable audio whilst recording..
Why do you want to? Just curious.
Just to add, I ran into the same issue on my fully update P30 pro.
I was out on vacation and recorded 3 videos back to back. 4K30, HEVC. When I tried the play them back, I found no audio was recorded. The video does have an audio track, but when I pull it out and look at it, it has nothing. Very annoying when you record something that you'll prob never see again in your lifetime (unless you return someday) and find out it didnt work right.
If I test right, everything's working fine. This is the first time this has happened.

Question Poor video call sounds

I am facing an issue with my video calls with all firmwares of global rom since first release untill 12.5.4. the issue is the other side can't hear me well as the volume is really low, and if a group of us are on the video, only the holder of the phone is heard, and the rest are heard like speaking under water.
Tried several apps, all types of available video calls and all same, DUO, messenger, imo, line, Skype, etc.
However, if speaker is on instead of video call, the sound is amazing. Tested mics of all 3 of them and working perfect.
Anyone facing same issue and was able to resolve it? Please let me know how to get it sorted as it is really annoying.
Nothing here I'm afraid, sounds like a mic issue
xNAPx said:
Nothing here I'm afraid, sounds like a mic issue
Click to expand...
Click to collapse
Tested mic and tried with speaker, video recording and voice calls are all perfect, except video calls using third party apps only
The First thing I can say is to force stop those apps and clear cache and data and see if the issue persists,try also a reboot after done it
xNAPx said:
The First thing I can say is to force stop those apps and clear cache and data and see if the issue persists,try also a reboot after done it
Click to expand...
Click to collapse
Done, done ,done and a factory reset also done. I believe It is something related to software priorities or algorithm to reduce ambient noise but in a bad way instead of a good way.
As example, I make a phone call with my parents on video call using duo, if my daughter is far around 2-3 Meters from the phone then they would hear her like speaking under water, if further they would not hear her, if closer would be okay. Also, even if close to the phone the volume is lower than usual. However, if it is a voice call with speaker, everything is loud and clear.
This concludes to me as a software issue or apps compatibility with this device. I cannot find a solution, and I see it a very common issue with many devices as well, not only mi 11 ultra, but for this device I cannot find a solution.
Try to make a video call using Duo with people around you, the other side will hear you only and with a lower volume than usual. If you use WhatsApp it is slightly better but still poor.
What Cover do you have? Did you try the same with the phone without cover? Because I don't have this issue (using WhatsApp)
xNAPx said:
What Cover do you have? Did you try the same with the phone without cover? Because I don't have this issue (using WhatsApp)
Click to expand...
Click to collapse
With cover or without cover, same issue
Would much appreciate if anyone got an idea of what is going on and can explain it
a new update
-----------------------------
I found what is the cause, it is called voice gain or volume gain. it is set as low by default and cannot be changed except by root. there are a few applications that can boost gain. as gain by default is set at 1 and can go as high as you could. an app called (Microphone Amplifier) is a simple app that really helped me with it for now but still needs more testing. the app got a very low rate because of no instructions how to use it and very poor UI, but the function is simply what am I looking for.
if anyone have an idea to fix the microphone gain without root please share it with me.
I've tried SetEdit but couldnt find the correct lines (tried volume_voice_xxx) but non of them worked.

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