Hi, phone (EVA-L09) was previously Vodafone branded and freshly upgraded to nougat.
After that the touchscreen sometimes doesn't respond to user input.
It's like you scroll down and if you want to immediatly scroll up it's not responding.-
Wait 2 minutes and it works again.
It's not bound to a specific region on the screen.
I downgraded to Android 6 via the debranding method and the touchscreen worked again as expected.
I then upraded to Nougat (B183) via OTA update and the touchscreen showed the same weird behaviour.
Also did a factory reset incl. internal storage.
Still no chance.
Anybody an idea, why the touchscreen isn't working in Nougat but works flawlessly in MM?
kwasi76 said:
Hi, phone (EVA-L09) was previously Vodafone branded and freshly upgraded to nougat.
After that the touchscreen sometimes doesn't respond to user input.
It's like you scroll down and if you want to immediatly scroll up it's not responding.-
Wait 2 minutes and it works again.
It's not bound to a specific region on the screen.
I downgraded to Android 6 via the debranding method and the touchscreen worked again as expected.
I then upraded to Nougat (B183) via OTA update and the touchscreen showed the same weird behaviour.
Also did a factory reset incl. internal storage.
Still no chance.
Anybody an idea, why the touchscreen isn't working in Nougat but works flawlessly in MM?
Click to expand...
Click to collapse
Do a HARD RESET
Rafa Mistry said:
Do a HARD RESET
Click to expand...
Click to collapse
I already did that but still no luck
Same problem here. With c432b386 the touchscreen works bad. B182 works perfectly. I don't know how to repair this...
Anybody around here with a high Version. Is it probably fixed in later versions? - or anybody with the same problem?
PiX3LaDo said:
Same problem here. With c432b386 the touchscreen works bad. B182 works perfectly. I don't know how to repair this...
Click to expand...
Click to collapse
Just made an interesting discovery.
I you switch the phone to landscape the touchscreen is working fine.
So it's somehow related to the display mode.
Can you confirm this?
...and the next finding:
I enabled "Show visual touch feedback" which shows a marker wherever a touch is registered on screen.
All touches are registered correctly and shown by the marker there are just times where the OS doesn't react upon these touches.
It's like if the GUI thread gets stalled for some reason and then works again.
Definitly not a HW problem buzt also no idea how this can be fixed
-Go to settings>smart assistance and try disabling enabling gloves mode. (It changes the screen sensitivity)
-Do you have a tempered glass screen protector?
When yes try removing it.
- Try installing a Rom like BlueWei or Moonlight (With BlueWei v3.7 you get Nougat B390)
Same issue
I have the same exact issue i debranded ee uk p9 now im running nougat.
I have to slightly swipe and press the screen to use it properly did you find any fix for that?
Same problem for me. Any EMUI 4.x.x works fine, but any EMUI 5.x has scroll issue. Someone found fix for that?
Video
I guess I am not alone with this issue. I can run ANY version of Marshmallow just fine but as soon as I update it to Nougat (B361 or B389) my touchscreen will not allow me to scroll. I can tap an icon and launch any app but I cannot scroll anywhere on my screen. No fixes???
Same issue here. I had to switch to custom rom to solve this issue. Resurrection remix works good.
Do you have a refurbished or repaired P9?
Rucha said:
Do you have a refurbished or repaired P9?
Click to expand...
Click to collapse
Mine is refurbished.
---------- Post added at 09:59 PM ---------- Previous post was at 09:58 PM ----------
BussanyiG said:
Same issue here. I had to switch to custom rom to solve this issue. Resurrection remix works good.
Click to expand...
Click to collapse
Thanks for the info. I may give this a try.
On mine I did myself the repair of the screen, because it was cracked. But this error with the touchscreen started to appear only when I updated the phone to the EMUI 5.
It looks like all we have not original screens that is not supported in EMUI 5 anymore. Probably they changed driver in new version.
It can be possible. Custom rom is better for me, I just miss the EMUI camera app.
BussanyiG said:
I just miss the EMUI camera app.
Click to expand...
Click to collapse
It's a big deal!
The quality of the picture from the RROS rom is good by I think the black& white camera is not working. Just the RGB one.
Taking touch/display driver from RROS and using it by overriding existing one in original ROM would be good solution.
Related
Hi guys,
First of all, sorry for my really bad use of the English language;
Second: I recently switched from a Nexus 6P to an E6553 (because...reasons), and I'm really feeling home with my new smartphone.
The only thing is driving me crazy is...the camera focus.
What's the problem? Simple: it doesn't work, I'm sure it's a software problem and I'll let you know why I think this.
Just after the Setup Wizard, the camera works, and works really really well (it shots awesome pics!). Focuses even little objects such as insects, without the littlest issue. An example is the first attachment: I shot that pic just after a factory reset.
But the problem comes when I restore my apps, my photos and then reboot the phone. Then, the focus literally DIES. No way to get it working, it just stucks. End.
The only way to get it working is...formatting the phone another time and then never reboot it again!
I tried a factory reset from setting, a software repair via Xperia Companion, I even tried to refash the stock ROM through Flashtool (which...simply stucks at "Writing data", and the only thing I can do is repairing the software with XC).
Nothing to do: the camera works flawlessly after a reset/repair/flash, but after a reboot it becomes unusable.
And focus isn't the only problem (as it was a little one ????) : opening the Video Mode in camera makes the device freeze, meanwhile using third party apps for the camera makes me see an huge amount of glitches. The strange thing is that everything works without issues until a reboot, so it's certainly a software bug, but I don't know related to what. And no, it's not an app or something I installed: focus doesn't works even when booting in Safe Mode or creating a new user from settings.
And no again, bootloader is not unlocked, it isn't even unlockable, so no DRM Keys fault.
What you suggest me to do? I really love that phone, but using it with this camera is just impossible.
Uh, last details: I'm on the latest firmware, 32.1.A.1.185, Customised IT (Italy). I tried to flash another firmware (CE1) but as I said before, it stucks on "Writing data".
Thanks in advance.
Today I'm going to send it in warranty for replace the camera. It will be back in a couple days, I'll let you know if the bug is solved.
I have focus problem too.
E6533, .185
unlocked bootloader--->flashed rootable kernel--->TWRP--->root--->flashed drm
After all those steps bootloader is now locked. Everything works fine except rear camera focus.
Oveana said:
I have focus problem too.
E6533, .185
unlocked bootloader--->flashed rootable kernel--->TWRP--->root--->flashed drm
After all those steps bootloader is now locked. Everything works fine except rear camera focus.
Click to expand...
Click to collapse
I managed to fix it! The bug doesn't appears if I skip the setup wizard and I log in my Google account in a second time. All is working well, and I performed a reset 3 days ago.
Yay!
ale29-09 said:
I managed to fix it! The bug doesn't appears if I skip the setup wizard and I log in my Google account in a second time. All is working well, and I performed a reset 3 days ago.
Yay!
Click to expand...
Click to collapse
Thanks for your Solution. KEEP US UPDATED
ale29-09 said:
I managed to fix it! The bug doesn't appears if I skip the setup wizard and I log in my Google account in a second time. All is working well, and I performed a reset 3 days ago.
Yay!
Click to expand...
Click to collapse
Sorry, I did not understand what you did. Could you say that again with different words?
Oveana said:
Sorry, I did not understand what you did. Could you say that again with different words?
Click to expand...
Click to collapse
I skipped the setup wizard (initial configuration) at the startup after the factory reset, then I added my Google Account opening Play Store.
ale29-09 said:
I skipped the setup wizard (initial configuration) at the startup after the factory reset, then I added my Google Account opening Play Store.
Click to expand...
Click to collapse
Thank you for your solution. But it did not work for me. Maybe because my situation is different from yours. I unlocked the bootloader.
Oveana said:
Thank you for your solution. But it did not work for me. Maybe because my situation is different from yours. I unlocked the bootloader.
Click to expand...
Click to collapse
Why you unlocked bootloader Man?
arokososoo said:
Why you unlocked bootloader Man?
Click to expand...
Click to collapse
For rooting
Oveana said:
For rooting
Click to expand...
Click to collapse
If you again lock bootloader+ Ta restore, then camera problem gonna stay as it is now I.e no focus?
Hi all,
I had the VIE-L09C432B161 Firmware on my phone, everything was fine and the fingerprintreader worked perfect.
Because of a broken display it was repaired and as special "service" they flashed the B180 Version.
So far so good, but now I can`t unlock the screen or wake up the phone with the fingerprintreader.
Is there an issue with Fingerprint unlock/wake issue with B180?
Also when I try to download the B161 oder B173 from the Firmware Threads, I get errors.
It seems the URl has changed or Huawei removed the firmwares from there page.
Thanks!
guili2 said:
Hi all,
I had the VIE-L09C432B161 Firmware on my phone, everything was fine and the fingerprintreader worked perfect.
Because of a broken display it was repaired and as special "service" they flashed the B180 Version.
So far so good, but now I can`t unlock the screen or wake up the phone with the fingerprintreader.
Is there an issue with Fingerprint unlock/wake issue with B180?
Also when I try to download the B161 oder B173 from the Firmware Threads, I get errors.
It seems the URl has changed or Huawei removed the firmwares from there page.
Thanks!
Click to expand...
Click to collapse
The B180 works fine with fingerprint. U should send the phone back to service center because i think when they removed the back cover to fix your display didnt atach the flexcabel of the fingerprint sensor to the motherboard.
Sent from my VIE-L29 using XDA Labs
Thanks.
But I was not clear enough in my first post.
I can register Fingerprint and the Fingerprint reader also deny to register the same Fingerprint again and tell`s me that.
So the Fingerprintreader is working but not the screen unlock feature.
guili2 said:
Thanks.
But I was not clear enough in my first post.
I can register Fingerprint and the Fingerprint reader also deny to register the same Fingerprint again and tell`s me that.
So the Fingerprintreader is working but not the screen unlock feature.
Click to expand...
Click to collapse
Ok, have u try factory reset the phone?
Sent from my VIE-L29 using XDA Labs
This was a really good hint!
I did`t execute the factory reset, however this remembered me that I removed some games and bloatware from the phone in the beginning.
Accidently I removed also an app called Tastatur-Sperre (Keyboard-Lock). The good thing is: it was in the recycler.
So reinstalled, reboot and TATA. It works again!
Puhhh, really without that I probably missed this change I made.
Lesson learned: Even if you have experience with rooting, removing bloatware and installing custom roms.
Don`t do it if you are sick! And I am sick....
My p10 was just got back from warranty claim for broken screen. When i turn it on, there was this menu asking to recalibrate fingerprint sensor because the sensor was just replaced (not inputting new fingerprint). It was unclear how i should do it at first, however after few attempts it was supposedly asking me to rotate the phone while the finger resting on top of the sensor.
Too bad, i think my first few failed attempts may have miscalibrated the whole sensor.
Anyone knows how to get back into that menu?
Allesa said:
My p10 was just got back from warranty claim for broken screen. When i turn it on, there was this menu asking to recalibrate fingerprint sensor because the sensor was just replaced (not inputting new fingerprint). It was unclear how i should do it at first, however after few attempts it was supposedly asking me to rotate the phone while the finger resting on top of the sensor.
Too bad, i think my first few failed attempts may have miscalibrated the whole sensor.
Anyone knows how to get back into that menu?
Click to expand...
Click to collapse
Remove the fingerprint in Settings and add a new one.
Sent from my LON-L29 using XDA Labs
Mostar088 said:
Remove the fingerprint in Settings and add a new one.
Sent from my LON-L29 using XDA Labs
Click to expand...
Click to collapse
that was the first thing i did.
well it is solved now. Solution is to re-flash full firmware. Factory reset wont do.
how did u reflashed it .. bcz I tried volume down+up+lock method but always it fails to updata
Allesa said:
that was the first thing i did.
well it is solved now. Solution is to re-flash full firmware. Factory reset wont do.
Click to expand...
Click to collapse
can u plz tell me how u reflashed it... bcz I have the same problem but my firmware always fails installing at 5%
kanishka1234 said:
can u plz tell me how u reflashed it... bcz I have the same problem but my firmware always fails installing at 5%
Click to expand...
Click to collapse
https://forum.xda-developers.com/mate-9/how-to/guide-mate-9-flash-update-package-t3593108/page58
I replaced a broken display on a P10 VTR-L29 and the fingerprint button is not working, everything else is. At first I though the display is faulty, but now I have doubts since the fingerprint option on the menu is just not there. I re-flashed the same version of the firmware (B369) via TWRP and the problem persists. I may have to try a factory reset.
sky|ined said:
I replaced a broken display on a P10 VTR-L29 and the fingerprint button is not working, everything else is. At first I though the display is faulty, but now I have doubts since the fingerprint option on the menu is just not there. I re-flashed the same version of the firmware (B369) via TWRP and the problem persists. I may have to try a factory reset.
Click to expand...
Click to collapse
Fingerprint is not accidentally paired with PCB like in iPhone?
is there any solution for now? cause i cant unlock the bootloader any more
StarSix01 said:
is there any solution for now? cause i cant unlock the bootloader any more
Click to expand...
Click to collapse
So this is how it ends when noobs messing with phones they don´t understand.
-You can unlock bootloader by paying some bucks to DC phoenix.
When you have no fgingerprint sensor options enabled it points that:
- the fingerprint sensor is broken
- the fingerprint sensor is not conected right
Hi alll
I had the same problem after replacing my screen.
I used Quick tuneup, and since the fingerprint sensor work correctly.
DallasCZ said:
So this is how it ends when noobs messing with phones they don´t understand.
-You can unlock bootloader by paying some bucks to DC phoenix.
When you have no fgingerprint sensor options enabled it points that:
- the fingerprint sensor is broken
- the fingerprint sensor is not conected right
Click to expand...
Click to collapse
Who are You to call me a noob??
Ive got the phone from a friend and just asked for help.
Did i say, that there is no Option for fingerprint? NO there is one
StarSix01 said:
Who are You to call me a noob?
Ive got the phone from a friend and just asked for help.
Did i say, that there is no Option for fingerprint? NO there is one
Click to expand...
Click to collapse
Sorry bro, my fault, i thought you are the one who asked before you.
You didnt say anything about your problem just asked if there is a solution and that you cannot unlock bootloader. With this info no one is able to help you. But anyway:
1. method:
-Remove existing fingerprints
-do a factory reset
-add a new fingerprint (when finger not scaned properly try to push a little bit harder on the sensor and rotate the finger)
-After the new fingeprint is scaned it should work well
2. method:
-after you recieve OTA notification (every month) go to settings/system updates/ there are three dots in upper right corner and select "get the whole latest package". This will download the whole firmware and perform a factory reset low level and this should work (if simple factry reset didnt work for you).
if this methods don´t work i will suggest you to go to phone service.
DallasCZ said:
Sorry bro, my fault, i thought you are the one who asked before you.
You didnt say anything about your problem just asked if there is a solution and that you cannot unlock bootloader. With this info no one is able to help you. But anyway:
1. method:
-Remove existing fingerprints
-do a factory reset
-add a new fingerprint (when finger not scaned properly try to push a little bit harder on the sensor and rotate the finger)
-After the new fingeprint is scaned it should work well
2. method:
-after you recieve OTA notification (every month) go to settings/system updates/ there are three dots in upper right corner and select "get the whole latest package". This will download the whole firmware and perform a factory reset low level and this should work (if simple factry reset didnt work for you).
if this methods don´t work i will suggest you to go to phone service.
Click to expand...
Click to collapse
No problem Bro
I managed to download a filmware package with the filmware Finder (somehow it worked) do i have to use the dload method now?
spoolerbloque said:
Hi alll
I had the same problem after replacing my screen.
I used Quick tuneup, and since the fingerprint sensor work correctly.
Click to expand...
Click to collapse
thank you very very much its work for me
Hello,
Try somebody to rollback on 7.1.1? I have request that few days ago but nothing happen.
i read that there is an option from the beta menu...don't know for sure i am still using 7.1.1 but can you/did you check in the system menu or developers etc?
i cant even get into the "boot menu" using volume up +power button. very odd
Starting from yesterday Rollback from Oreo beta to Nougat is working, i got OTA and i'm back to Nougat.
i had to rollback to android 7 via OTA because the camera only worked once and then never again (black screen).
even a factory reset on android 8 didn't help (camera was again able to take only one picture and then black screen again).
of course i immediately reported the problem via feedback function.
wondering why noone in here noticed and reported that so far...
for me, a phone is useless without camera working.
anyways.. now after rollback i am stuck with september 1st security update (rom version 3.08B).
before i entered the ad8 beta, i could receive october security patch on ad7 (rom version 3.09A).
anyone else also stuck and not receiving october-patch when back on android 7?
HD2Owner said:
i had to rollback to android 7 via OTA because the camera only worked once and then never again (black screen).
even a factory reset on android 8 didn't help (camera was again able to take only one picture and then black screen again).
of course i immediately reported the problem via feedback function.
wondering why noone in here noticed and reported that so far...
for me, a phone is useless without camera working.
anyways.. now after rollback i am stuck with september 1st security update (rom version 3.08B).
before i entered the ad8 beta, i could receive october security patch on ad7 (rom version 3.09A).
anyone else also stuck and not receiving october-patch when back on android 7?
Click to expand...
Click to collapse
You're the first person I've heard have issues on Oreo. No problems with camera for me.
mitchst2 said:
You're the first person I've heard have issues on Oreo. No problems with camera for me.
Click to expand...
Click to collapse
ok.. that's surprising since even a hard-reset did not solve-it for me.
i used the ported google camera-app with hdr+.
and after taking one initial picture, neither the nokia cam, nor the google cam was working anymore.
nokia cam reports that it can't connect to the camera hardware even after deleting google-camera app.
is noone using the google camera and experiencing the same problem?
After your post google camera uninstalled from my Nokia
HD2Owner said:
i had to rollback to android 7 via OTA because the camera only worked once and then never again (black screen).
even a factory reset on android 8 didn't help (camera was again able to take only one picture and then black screen again).
of course i immediately reported the problem via feedback function.
wondering why noone in here noticed and reported that so far...
Click to expand...
Click to collapse
because it might not have happened to anyone else. I don't have any issues so far on beta. NIL I have installed the google camera and that app works heaps better than the nokia stock.
edit. No errors of any sort, black screens or hang. Just buttery smooth. Just wondering if the model variant is the cause. I have the 1012
Does the rollback formats/resets the phone?
stuffynet said:
Does the rollback formats/resets the phone?
Click to expand...
Click to collapse
It does and iirc that warning was given.
I am sick of asking nokia and sarvikas on twitter and elsewhere maybe XDA can help in this matter. As there is no official PC suite of sorts for nokia android What is the best option available to create a local backup including( or mainly ) app data. I need something that can restore it after the roll back as it will be wiped out for some reason. MIUI didn't do that.
After upgrading to MIUI 12 Global OTA yesterday, fingerprint unlock stopped working. When I select fingerprint unlock in settings to switch it on and enter my PIN, phone goes dark and restarts (MIUI splash screen). Any suggestions? Phone is stock and not rooted.
Additional info: from CIT menu I ran the fingerprint sensor test. Result shows: all success. Next test (Fod fingerprint input test) gives following message: Your phone has password can not enroll fingerprint information
Not sure I understand the result of this test. Phone of course has a password (required to set fingerprint unlock).
Sent from my Mi 9T Pro using Tapatalk
You've got the same problem as me after update to miui12. Have you ever replaced the lcd on your phone? Because I did it.
laanrobe said:
After upgrading to MIUI 12 Global OTA yesterday, fingerprint unlock stopped working. When I select fingerprint unlock in settings to switch it on and enter my PIN, phone goes dark and restarts (MIUI splash screen). Any suggestions? Phone is stock and not rooted.
Additional info: from CIT menu I ran the fingerprint sensor test. Result shows: all success. Next test (Fod fingerprint input test) gives following message: Your phone has password can not enroll fingerprint information
Not sure I understand the result of this test. Phone of course has a password (required to set fingerprint unlock).
Sent from my Mi 9T Pro using Tapatalk
Click to expand...
Click to collapse
Happened with me also....Its a software problem only. Format and reinstall the ROM...My issue got resolved after complete fresh install
mannu_in said:
Happened with me also....Its a software problem only. Format and reinstall the ROM...My issue got resolved after complete fresh install
Click to expand...
Click to collapse
how do you reinstall the rom? Do you use updater on xiaomi or twrp something? because I did reinstall via mipcsuit china version but still get this problem.
Yogariku said:
how do you reinstall the rom? Do you use updater on xiaomi or twrp something? because I did reinstall via mipcsuit china version but still get this problem.
Click to expand...
Click to collapse
Using TWRP, did a clean wipe(Format Data/Internal Storage and all). Then install from beginning. I got this issue using Xiaomi EU MIUI 12 Beta ROM. Issue only got resolved when I clean install new ROM
mannu_in said:
Using TWRP, did a clean wipe(Format Data/Internal Storage and all). Then install from beginning. I got this issue using Xiaomi EU MIUI 12 Beta ROM. Issue only got resolved when I clean install new ROM
Click to expand...
Click to collapse
So now you are using miui 12 EU not global rom? I use the global rom, did format and clean install too but still get this problem
Yogariku said:
You've got the same problem as me after update to miui12. Have you ever replaced the lcd on your phone? Because I did it.
Click to expand...
Click to collapse
Yes, I have a replacement screen too... Seems that is related to fingerprint unlock issues.
However, fingerprint unlock was working for me on MIUI 11, even with the new screen.
Sent from my Mi 9T Pro using Tapatalk
mannu_in said:
Happened with me also....Its a software problem only. Format and reinstall the ROM...My issue got resolved after complete fresh install
Click to expand...
Click to collapse
I installed MIUI 12 through OTA global version. I am not rooted and therefore not easy to reinstall. I might try factory reset, although that also involves some extra work...
Sent from my Mi 9T Pro using Tapatalk
laanrobe said:
Yes, I have a replacement screen too... Seems that is related to fingerprint unlock issues.
However, fingerprint unlock was working for me on MIUI 11, even with the new screen.
Sent from my Mi 9T Pro using Tapatalk
Click to expand...
Click to collapse
I suspect it's because replaced LCD, right now I'm using non original LCD. Is your replacement screen original or not?
Yogariku said:
I suspect it's because replaced LCD, right now I'm using non original LCD. Is your replacement screen original or not?
Click to expand...
Click to collapse
Yes, it was an original Xiaomi branded screen.
Sent from my Mi 9T Pro using Tapatalk
Hi, I have the same issue. Screen also was replaced, service installed non original part. I had MIUI 11.0.3 before update with no issues, now MIUI 12.0.1 fingerprint not working.
Yogariku said:
You've got the same problem as me after update to miui12. Have you ever replaced the lcd on your phone? Because I did it.
Click to expand...
Click to collapse
Same I did replace my display yesterday from service center and this happened I'm so fed up no wants to know what's problem even my AOD not working properly ;_;
Ash Luhera said:
Same I did replace my display yesterday from service center and this happened I'm so fed up no wants to know what's problem even my AOD not working properly ;_;
Click to expand...
Click to collapse
Too bad, but my AoD is working and no issue.
See, the cause of fingerprint bug on miui 12 I guess is replaced Lcd. Let's see if anyone fixes this bug
hi guys i have the same issue, please teach me to fix this please i badly need your help
I have the same problem, also changed the screen. I hope some one find a solution for this.. Now i went back to miui11
Eu também estou com esse problema, alguém tem que saber a solução.
I have the same problem. I updated from a fresh MIUI 11.06 (i wanted to remove orangefox cfw to do OTA update) to MIUI 12 via ota update. I didn't register fingerprint in fresh 11.06
OTA went perfectly but when I tried to register fingerprint it crashed and rebooted.
My screen was also replaced a couple of months ago, if the service center uses an original screen? I don't know. I should ask. They provide 2 year warranty on installed screen so maybe they should replace it with REAL one!!
Cowboy_Henk said:
I have the same problem. I updated from a fresh MIUI 11.06 (i wanted to remove orangefox cfw to do OTA update) to MIUI 12 via ota update. I didn't register fingerprint in fresh 11.06
OTA went perfectly but when I tried to register fingerprint it crashed and rebooted.
My screen was also replaced a couple of months ago, if the service center uses an original screen? I don't know. I should ask. They provide 2 year warranty on installed screen so maybe they should replace it with REAL one!!
Click to expand...
Click to collapse
Yah, could be your phone screen not original. Did your phone screen support 5 or 10 multitouch?
and if you already replace your screen on service center and try the fingerprint please update to this thread, I want to know the reason of this bug.
Yogariku said:
Yah, could be your phone screen not original. Did your phone screen support 5 or 10 multitouch?
and if you already replace your screen on service center and try the fingerprint please update to this thread, I want to know the reason of this bug.
Click to expand...
Click to collapse
I asked the repair centre if they installed an original oem screen or not. Still waiting for reply.
10 point touch does work though.
Same problem
I'm having the same issue with my Redmi K20 Pro. My display was also replaced to a not original one and fingerprint was working fine at MIUI 11.
After updating via OTA to MIUI 12, it crashed every time I tried to unlock, restarting the device with an infite loop. After that, I made a factory reset, then configuration reset and reinstalled the OTA package but it still won't work.
Hope we can find a solution to this problem!