I ordered from T-Force on T-Mobile on July 27th, got it delivered today, made a video:
https://youtu.be/ONvPUrMXZmE
Also, i highly recommend a Verizon Flexible Glass Display Protector:
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Does that screen protector really look like that out of the box? I would like something like that because most of the protectors for this phone have a huge cutout at the top for all the sensors. Also are the edges rounded? Mind seem a little sharp. Thanks.
It does look like that
CadillacMike said:
It does look like that
Click to expand...
Click to collapse
I might have to get that. Please let us know if your fingers catch on the edges of the glass or if it interferes with any of your sensors. Thank you.
http://imgur.com/V9pdigY
http://imgur.com/JwHbX91
http://imgur.com/WoOTxgu
CadillacMike said:
http://imgur.com/V9pdigY
http://imgur.com/JwHbX91
http://imgur.com/WoOTxgu
Click to expand...
Click to collapse
Looks great. Let us know if the front sensors start acting up. Like when you wave at the phone to get the screen to come on.
Strange that they cheaped out on the accessories on this new phone. My Moto Z last year came with a style back and a bumper case.
xamindar said:
Strange that they cheaped out on the accessories on this new phone. My Moto Z last year came with a style back and a bumper case.
Click to expand...
Click to collapse
my Z Force came with a Style Shell last year, but no bumper case. I was pretty bummed about not getting one this year
My T-Mobile model is on the way! Before ordering one I spoke to a T-Mobile employee who said all I have to do is call T-Mobile and request unlock codes and I would get them for free. I always thought you had to pay to get them from a carrier.
Sent from my D5803 using Tapatalk
filthyfnj24 said:
My T-Mobile model is on the way! Before ordering one I spoke to a T-Mobile employee who said all I have to do is call T-Mobile and request unlock codes and I would get them for free. I always thought you had to pay to get them from a carrier.
Click to expand...
Click to collapse
Incorrect you have to wait 40 days and make sure the device is paid off then use the unlock app.
joemossjr said:
Incorrect you have to wait 40 days and make sure the device is paid off then use the unlock app.
Click to expand...
Click to collapse
Even if its bought outright?
Sent from my D5803 using Tapatalk
If you bought it outright. Yes. But it's hard to get there. Best way to do it would be calling and explaining the whole situation your in. They should be able to push the unlock to the app. There's usually a 40 day waiting period you have to wait. But I've heard stories about people doing what your doing and being able to request the unlock. I've also heard they tell people to use it on prepaid for 40 days and then being able to unlock it. Its about a 75/25 chance. Just call untill you get the right people. How did you order the device without an account
joemossjr said:
If you bought it outright. Yes. But it's hard to get there. Best way to do it would be calling and explaining the whole situation your in. They should be able to push the unlock to the app. There's usually a 40 day waiting period you have to wait. But I've heard stories about people doing what your doing and being able to request the unlock. I've also heard they tell people to use it on prepaid for 40 days and then being able to unlock it. Its about a 75/25 chance. Just call untill you get the right people. How did you order the device without an account
Click to expand...
Click to collapse
I bought it on eBay for a price I couldn't pass on. It's still in the plastic wrapping and everything. If I have any difficulty unlocking it I plan on going back to the T-Mobile store and having the employee who told me they would unlock it for free deal with it.
Sent from my D5803 using Tapatalk
If you got it off eBay most likely it was a BOGO that there going to get the money for and your gonna end up not being able to unlock it. All for the imei
joemossjr said:
Incorrect you have to wait 40 days and make sure the device is paid off then use the unlock app.
Click to expand...
Click to collapse
The account it's tied to needs to be at least 40 days old. I buy devices outright and unlock them same day.
Sent from my LG-K428 using Tapatalk
There's your answer lol
There's a limit per year. I think it's two. Generally I EIP the device and if I like it I'll pay it off. If I don't then I will jump it(I am on the original jump). Sometimes I will just buy outright like I did with the Note 7.
Be careful buying it because it's cheap. That person could do the BOGO get his device unlocked and switch carriers and leave the bill hanging. At that point you are SOL trying to get it unlocked.
Sent from my LG-K428 using Tapatalk
Tidbits said:
There's a limit per year. I think it's two. Generally I EIP the device and if I like it I'll pay it off. If I don't then I will jump it(I am on the original jump). Sometimes I will just buy outright like I did with the Note 7.
Be careful buying it because it's cheap. That person could do the BOGO get his device unlocked and switch carriers and leave the bill hanging. At that point you are SOL trying to get it unlocked.
Sent from my LG-K428 using Tapatalk
Click to expand...
Click to collapse
I never thought of that. Hopefully everything goes without a hitch. I'll update once I get the phone.
Sent from my D5803 using Tapatalk
I got my t-mobile model in today and have spent about 20 minutes on the phone with customer service trying to get it unlocked. The unlock device app was the first thing I tried and that did not work. I messaged the seller asking for him to contact t-mobile but I'm not expecting much to happen with that.
I'm about to go to the t-mobile store and speak with the employee who told me all I'd have to do is call and submit my imei and then I'd be unlocked. Part of me knew that was too good to be true but I was hopeful. If they can't figure it out in store I'm going to give the cell unlocker site a try.
If none of that works I will be selling it.
Sent from my F8332 using Tapatalk
filthyfnj24 said:
I got my t-mobile model in today and have spent about 20 minutes on the phone with customer service trying to get it unlocked. The unlock device app was the first thing I tried and that did not work. I messaged the seller asking for him to contact t-mobile but I'm not expecting much to happen with that.
I'm about to go to the t-mobile store and speak with the employee who told me all I'd have to do is call and submit my imei and then I'd be unlocked. Part of me knew that was too good to be true but I was hopeful. If they can't figure it out in store I'm going to give the cell unlocker site a try.
If none of that works I will be selling it.
Sent from my F8332 using Tapatalk
Click to expand...
Click to collapse
Has happened to me many times with T-Mobile. If you get on phone with the unlocking department just talk their ear off for an hour. Say the same things over and over and dont let them get off the phone. Be polite and just ask over and over and keep saying the same things like a robot, calmly. They will eventually either commit suicide right there on the spot or just unlock it. They have the power to unlock any phone at any time so dont believe their stories.
Related
For anyone who added the black tie protection/insurance plan when they bought their nexus s from US, you can call and request a replacement battery. Also you can say that your battery cover's cracked/missing and they will send you another battery cover as well. all they did was confirm my shipping address and shipped it off the next day.
I just received both of them today in the mail (took 4 days).
Just thought id let any of you black tie members know before yall spend 30 bucks on the battery cover at http://www.globaldirectparts.com/Googel-Nexus-S-Battery-Door-p/smsng6098530.htm (note the minimum order of 2 but i guess you could always end up selling one)
Im not sure if you can get on the black tie protection if you havent already when you purchased the phone. its $10 a month but i might end up cancelling since I already received the replacements and i hear a lot of horror stories about the repair process when you have to send in the phone for repair.
You can cancel the Black Tie Protection? Normally I'd expect a pre-termination fee to be paid should you elect to cancel before the end of the program.
mrroey said:
For anyone who added the black tie protection/insurance plan when they bought their nexus s from US, you can call and request a replacement battery. Also you can say that your battery cover's cracked/missing and they will send you another battery cover as well. all they did was confirm my shipping address and shipped it off the next day.
I just received both of them today in the mail (took 4 days).
Just thought id let any of you black tie members know before yall spend 30 bucks on the battery cover at http://www.globaldirectparts.com/Googel-Nexus-S-Battery-Door-p/smsng6098530.htm (note the minimum order of 2 but i guess you could always end up selling one)
Im not sure if you can get on the black tie protection if you havent already when you purchased the phone. its $10 a month but i might end up cancelling since I already received the replacements and i hear a lot of horror stories about the repair process when you have to send in the phone for repair.
Click to expand...
Click to collapse
Did you get the battery? I was considering doing this as well, I just hate calling this stuff in. Is there an online form or anything like that?
I've got the Black tie, I had to have this phone insured somehow.
Do they make you send the old ones in? I'd do it just for an extra battery.
Nope they don't make you send it in. Yes I got it already. Took about four days to process and ship. Just tell them you broke your back cover because you dropped it and they'll send it to you. That's the great thing aabout accidental damage warranty.
Does the replacement back have the NFC chip?
Zardos66 said:
Does the replacement back have the NFC chip?
Click to expand...
Click to collapse
yes it does. exactly the same as the normal battery cover.
My back cover got all f'ed up from trying to plasti dip my battery cover... so this is great news for sure!
Is there a certain number you call to get this done? Thanks!
Call the geek squad number you can find it online. Whoever you call they'll probably just end up transferring you to the right number
I figure the BB insurance it worth it. The phone is still quite pricey if you were to damage yours in the next few months.
Mine slid out of my pocket when I was driving an it knicked the corner of the phone.
Thanx for the info OP, i'll be calling this in tomorrow for sure!
terra_droid said:
You can cancel the Black Tie Protection? Normally I'd expect a pre-termination fee to be paid should you elect to cancel before the end of the program.
Click to expand...
Click to collapse
You can cancel anytime. There is no "contract" when you sign up for the protection thus you can terminate your monthly charges whenever you want.
if someone have one extra battery cover and wants to sell it, please just PM me.
d000h its out of stock from Global direct parts, does anyone have a spare I can buy from ? Please PM me. Thanks.
Just confirming black tie can be cancelled at any time with no charges for doing so. Surfing the Nexus S forums as I am hoping to get one soon.
sent by an Epic4g through the cosmos
raiderep said:
Just confirming black tie can be cancelled at any time with no charges for doing so. Surfing the Nexus S forums as I am hoping to get one soon.
sent by an Epic4g through the cosmos
Click to expand...
Click to collapse
It can definitely be cancelled for free at anytime. And I hope you get one Raiderep, missed your intelligence over here
kenvan19 said:
It can definitely be cancelled for free at anytime. And I hope you get one Raiderep, missed your intelligence over here
Click to expand...
Click to collapse
Well thanks man, but honestly the intelligence is finally arriving as I have decided to get one of these devices ;-)
sent by an Epic4g through the cosmos
mrroey said:
Nope they don't make you send it in. Yes I got it already. Took about four days to process and ship. Just tell them you broke your back cover because you dropped it and they'll send it to you. That's the great thing aabout accidental damage warranty.
Click to expand...
Click to collapse
is the battery and cover OEM?
Sent from my Nexus S using XDA App
Since I have legitimate problems with both my battery and back cover, I gave the Geek Squad 800 number a call. The first representative I spoke with sounded like he knew what he was doing. Unfortunately I needed the part number from my battery and was talking on my Nexus S. When I called back I spoke with another representative who seemed a bit incompetent. He said he placed the order for both parts but I would have to call them back in 7-10 days. I asked why I had to call back since the order was already placed. He was unable to give me a clear answer and mumbled something about having a bunch of orders and someone had to review the case. I nicely told him the case was very straightforward...my parts are bad, I'm entitled to new ones. He still gave me the runaround. Oh well. I'm sure I'll get my parts eventually...hopefully sooner rather than later.
Do you know if this can be on sell ?
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Well this is frustrating. I ordered a moto x (tmobile) on 11/15, and was promised a delivery date of 11/21, but nothing showed up today. Not even a shipment email. So I chatted with moto support, and they told me that my order was delayed and would only arrive on the 2nd of December! I asked for a reason, and obviously, they didn't have one. The lady I chatted with first was extremely rude for some reason, so I just ended that one and started another. Now this guy says that all orders are delayed because of Thanksgiving. Really? Thanksgiving is two weeks after I ordered. Nice try. Anyway, this guy tells me that because of that, the phone hasn't started being assembled and gave the same Dec. 2nd arrival date. I tried to cancel, because I really can't wait that long without a phone (returned my nexus 5 because it had too many issues), but of course, I couldn't. And they already charged my credit card for the full amount.
Has anyone else had this type of experience with moto?
Ordered mine on the 11th. Received on the 14th or 15th. Perhaps yours somehow got held up on their end for whatever reason.
Sent from my XT1053 using xda app-developers app
gochiefs said:
Ordered mine on the 11th. Received on the 14th or 15th. Perhaps yours somehow got held up on their end for whatever reason.
Sent from my XT1053 using xda app-developers app
Click to expand...
Click to collapse
I guess so. I'm now out $550 for a phone that I wont have for 2 weeks. I wish they would at least not charge me till it ships.
aooga said:
I guess so. I'm now out $550 for a phone that I wont have for 2 weeks. I wish they would at least not charge me till it ships.
Click to expand...
Click to collapse
It should only be a hold on your card... It should disappear after a few days, depending on the card issuer it may take up to 2 weeks.
On your card statement does it say hold in the details?
Moto X rocking 4.4
theraffman said:
It should only be a hold on your card... It should disappear after a few days, depending on the card issuer it may take up to 2 weeks.
On your card statement does it say hold in the details?
Moto X rocking 4.4
Click to expand...
Click to collapse
No that's why I'm complaining. It's a charge not a hold like what google play does. I can't use that money anymore.
Did you get a mail says "We are assembling it"? Or that means "We'll arrange it"?
Because I ordered one on 11/20 and must get it before 12/8.
hah! blaming a holiday that hasn't even happened yet. what a joke. anyway, these guys on the low level support don't know ****. your phone will arrive well before 12/2.
rok503 said:
Did you get a mail says "We are assembling it"? Or that means "We'll arrange it"?
Because I ordered one on 11/20 and must get it before 12/8.
Click to expand...
Click to collapse
The only emails that I got were the order confirmation, and an email that said this :
We’re Building It!
Your Moto X is in capable hands.
It'll probably get there before the 8th, so I don't think you have to worry.
anotherdroid said:
hah! blaming a holiday that hasn't even happened yet. what a joke. anyway, these guys on the low level support don't know ****. your phone will arrive well before 12/2.
Click to expand...
Click to collapse
Their chat staff is completely useless. I'm hoping it'll get here sooner.
If I had paid for shipping, I would have demanded that they refund that. But since it was "Free", I guess I have nothing to complain about
Your phone should come long before 12/2. I placed my order on the 18th, and my phone came today. They told me that Verizon put a hold on my order for some reason, and I called Motorola, the rep put me on hold and called Verizon. Came back on and said everything was good to go, and I got my phone the next day.
rockingout92 said:
Your phone should come long before 12/2. I placed my order on the 18th, and my phone came today. They told me that Verizon put a hold on my order for some reason, and I called Motorola, the rep put me on hold and called Verizon. Came back on and said everything was good to go, and I got my phone the next day.
Click to expand...
Click to collapse
Still, why is everyone else getting their phones in 3-4 days? Mine has been 7 now, and still nothing. They probably don't make enough tmobile ones or something.
As an update, someone from moto contacted me and said my order was delivered on Tuesday in New York. Heh? First off, I live in CA, and second, they just gave me someone elses order number with their address. I sure hope they didn't do that with me! This is getting ridiculous now.
Hi XXXXXX,
Good day!
We would like to inform you that your Moto X phone under order # 00177220 (NOT MY ORDER NUMBER) was already shipped under Fed Ex tracking number 583089435700. It was delivered to XXXXXXXXXXXXXXXXXXXXXX, NY, 11213. (THEY JUST GAVE ME SOME RANDOM PERSON'S ADDRESS!!)
Actual delivery :
Tues 19/11/2013
Thank you.
Best Regards,
Desiree
Click to expand...
Click to collapse
Hey, sorry to hear that. Please email me your order number at [email protected] and I'll help.
aooga said:
Well this is frustrating. I ordered a moto x (tmobile) on 11/15, and was promised a delivery date of 11/21, but nothing showed up today. Not even a shipment email. So I chatted with moto support, and they told me that my order was delayed and would only arrive on the 2nd of December! I asked for a reason, and obviously, they didn't have one. The lady I chatted with first was extremely rude for some reason, so I just ended that one and started another. Now this guy says that all orders are delayed because of Thanksgiving. Really? Thanksgiving is two weeks after I ordered. Nice try. Anyway, this guy tells me that because of that, the phone hasn't started being assembled and gave the same Dec. 2nd arrival date. I tried to cancel, because I really can't wait that long without a phone (returned my nexus 5 because it had too many issues), but of course, I couldn't. And they already charged my credit card for the full amount.
Has anyone else had this type of experience with moto?
Click to expand...
Click to collapse
aooga said:
Still, why is everyone else getting their phones in 3-4 days? Mine has been 7 now, and still nothing. They probably don't make enough tmobile ones or something.
Click to expand...
Click to collapse
I ordered the T-Mobile one the day moto maker opened for all carriers and got in 2 days. Almost everyone from the T-Mobile got within 2 or 3 days. May be just bad luck?
Go to Google+ and contact Matt Jones. He is Motorola support manager and will let you know what's going on.
Sent from my XT1053 using Tapatalk
Xatt said:
Hey, sorry to hear that. Please email me your order number at [email protected] and I'll help.
Click to expand...
Click to collapse
Emailed. I have no clue if you are related to moto in any way whatsoever, but since that is a known email address, I guess it wouldn't hurt.
kirdroid said:
I ordered the T-Mobile one the day moto maker opened for all carriers and got in 2 days. Almost everyone from the T-Mobile got within 2 or 3 days. May be just bad luck?
Go to Google+ and contact Matt Jones. He is Motorola support manager and will let you know what's going on.
Sent from my XT1053 using Tapatalk
Click to expand...
Click to collapse
I don't really use google plus...how do you contact him?
aooga said:
Emailed. I have no clue if you are related to moto in any way whatsoever, but since that is a known email address, I guess it wouldn't hurt.
Click to expand...
Click to collapse
Xatt = Matt Jones = Matt (Forums Manager) on Motorola Owners' Forums.
Xatt said:
Xatt = Matt Jones = Matt (Forums Manager) on Motorola Owners' Forums.
Click to expand...
Click to collapse
Ah. Well okay then
You should probably update your XDA profile.
aooga, I didn't see an email at [email protected]. Sorry! Want to try PMing me?
Xatt said:
aooga, I didn't see an email at [email protected]. Sorry! Want to try PMing me?
Click to expand...
Click to collapse
Really? That's odd. Oh well, I just received this email. Do you know anything about it? Is it possible to come on saturday? I'm really hoping so, but monday is okay as well.
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aooga said:
Ah. Well okay then
You should probably update your XDA profile.
Click to expand...
Click to collapse
That's a good idea. I think I might have to create a new one though -- I don't think I can change my display name.
Since right now online sales are filled with scalpers overpricing for the first time ever i might just buy the phone in the store outright. I usually purchase them online. Anyway, I have a t mobile account can i just pay and get the phone. Will they try to bundle/change or add stuff onto my plan ?
Anyone have a past experience with other phone purchases ?
I've never had a problem. If there is a better plan they'll let you know. I only preordered this time due to the Samsung promotion.
And by the way... this phone is amazing.
naruto.ninjakid said:
Since right now online sales are filled with scalpers overpricing for the first time ever i might just buy the phone in the store outright. I usually purchase them online. Anyway, I have a t mobile account can i just pay and get the phone. Will they try to bundle/change or add stuff onto my plan ?
Anyone have a past experience with other phone purchases ?
Click to expand...
Click to collapse
If you go into the store with the seven hundred and change in hand then no. However they still will try and push stuff on you but it's no different then what I did with pre ordering the phone and when it showed up on saturday I just went online and paid it off. It would be different if you didn't have a plan with then I could see them giving you grief over it or some BS about not having any units they can sell at the moment.
I just bought GS5 for my wife in the store, they mentioned if I want insurance, I said no and it was the end of it, but she may have switch me to paperless statement without asking or saying so, my bill is due in 2 weeks so I should see soon enough.
RiffyDivine said:
If you go into the store with the seven hundred and change in hand then no. However they still will try and push stuff on you but it's no different then what I did with pre ordering the phone and when it showed up on saturday I just went online and paid it off. It would be different if you didn't have a plan with then I could see them giving you grief over it or some BS about not having any units they can sell at the moment.
Click to expand...
Click to collapse
rcobourn said:
I've never had a problem. If there is a better plan they'll let you know. I only preordered this time due to the Samsung promotion.
And by the way... this phone is amazing.
Click to expand...
Click to collapse
pete4k said:
I just bought GS5 for my wife in the store, they mentioned if I want insurance, I said no and it was the end of it, but she may have switch me to paperless statement without asking or saying so, my bill is due in 2 weeks so I should see soon enough.
Click to expand...
Click to collapse
Can we order online and pay full price. It wants me to pick a plan here on there website ?
naruto.ninjakid said:
Can we order online and pay full price. It wants me to pick a plan here on there website ?
Click to expand...
Click to collapse
Online I am pretty sure you can't buy phones without a plan. You will have to deal with a human in person or maybe over the phone but more then likely you have to go to a store.
RiffyDivine said:
Online I am pretty sure you can't buy phones without a plan. You will have to deal with a human in person or maybe over the phone but more then likely you have to go to a store.
Click to expand...
Click to collapse
Now, while it still is in pre-order phase, you need to purchase a plan with it, even at full price. Same goes with the stores. You can only purchase 1 phone per existing line or sign-up/add a line for every Note 4 pre-ordered.
This might change after the official release on the 17th , given a few weeks.
Sent from my SM-N900T using XDA Free mobile app
Baratheonist said:
Now, while it still is in pre-order phase, you need to purchase a plan with it, even at full price. Same goes with the stores. You can only purchase 1 phone per existing line.
This might change after the official release on the 17th , given a few weeks.
Sent from my SM-N900T using XDA Free mobile app
Click to expand...
Click to collapse
RiffyDivine said:
Online I am pretty sure you can't buy phones without a plan. You will have to deal with a human in person or maybe over the phone but more then likely you have to go to a store.
Click to expand...
Click to collapse
I have a plan already. figured it out , to order you have to go to upgrade a line. It lets you pay full price at once. My main concern now is that if anything is wrong with the phone I have to mail it back to them instead of return it in the store and you will be left hanging for a while. Will decided over the next few days what i want to do. Anyone have any experience ordering from them online ?
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Yes, that's the way it is. Others fix this by ordering another unit, get charged for the purchase then get credit when the other phone is returned
By the 17th it would be available in stores. I think they will sell you one without adding a line if you show them your return label for the defective phone. Depends whom you deal with. Ymmv.
Stay positive, your phone will be fine.
Sent from my SM-N910T using XDA Free mobile app
If you used T-Mobile Jump! for your upgrade, did you have the option to select the free item being offered?
1 year of NetFlix
256 GB SD Card
Gear 2
There was no option provided in the ordering process.
yes i did it with the note 5 got a year of netflix
did it with lgv10 got a 200gb card
---------- Post added at 07:28 PM ---------- Previous post was at 07:28 PM ----------
yes i did it with the note 5 got a year of netflix
did it with lgv10 got a 200gb card
dkb218 said:
If you used T-Mobile Jump! for your upgrade, did you have the option to select the free item being offered?
1 year of NetFlix
256 GB SD Card
Gear 2
There was no option provided in the ordering process.
Click to expand...
Click to collapse
I didn't use Jump but I did order the phone online.... I called customer service before hand to ask such question and was told that after I receive the phone I use a number off the box or receipt to claim gift.... At that time I can choose what I want...
But during the process of ordering there was no option for it....:good:
SBERG117 said:
I didn't use Jump but I did order the phone online.... I called customer service before hand to ask such question and was told that after I receive the phone I use a number off the box or receipt to claim gift.... At that time I can choose what I want...
But during the process of ordering there was no option for it....:good:
Click to expand...
Click to collapse
Okay, thanks. Seems if you order it as a first time customer, you can pick what you want during the order process - or so it seems.
dkb218 said:
Okay, thanks. Seems if you order it as a first time customer, you can pick what you want during the order process - or so it seems.
Click to expand...
Click to collapse
I can't answer that.... I clicked the upgrade part so that's all I know.... Like I said I called Customer service before hand and it seems as though if you do it by phone you can say what gift you want but... they now implement a $20.00 "assistance fee" for doing it by phone....
I politely told the lady I don't want to pay the $20.00 and proceeded to do the transaction online... She was very helpful though and answered everything I asked so I do appreciate that...
You have to go to the Samsung promotions site when you have phone and receipt in hand to place your order.
SD card and Fit 2 will take up to 12 weeks for delivery.
Netflix is a digital code.
https://promos.samsungpromotions.com/galaxyoffer/
You need IMEI, MAC address and receipt from the device.
---------- Post added at 09:09 PM ---------- Previous post was at 09:03 PM ----------
Oh yeah, and the promotion for the Fit 2 and SD card is limited to the first 250K then they substitute. . .
So when you get it, hop to it.
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Sent from my Nexus 6P using XDA-Developers mobile app
I also used JUMP via Web to place my preorder. There was no option for me to choose either, Hopefully there still Gear fit 2 available for me to redeem my gift.
I guess this must be the first time you guys have gotten any perks like this. ITs been this way for quite some time that you basically upload a copy of your invoice and use your IMEI number to process your order for samsung promotions. Also dont get too crazy thinking it may come right away generally it takes 4-6 weeks to receive promotional gifts
So far I have gotten netflix, wireless chargers, gift cards and gear vr. They will send it so dont get too nervous if you feel like you been waiting a while.
I just ordered the phone on jump on demand and the guy told me i wasnt gonna be eligible to receive the sd card or gear or netflix promotion with it. It was only available if i got it as a eip or bought full price. Sucks but still got it anyways.lol
ErickF said:
I just ordered the phone on jump on demand and the guy told me i wasnt gonna be eligible to receive the sd card or gear or netflix promotion with it. It was only available if i got it as a eip or bought full price. Sucks but still got it anyways.lol
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He lied to you. You can still submit your info and get the freebie.
Sent from my LG-H901 using XDA-Developers mobile app
tourbound129 said:
He lied to you. You can still submit your info and get the freebie.
Sent from my LG-H901 using XDA-Developers mobile app
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Have you verified with some one already? I already convinced myself i wasnt gonna get anything but if it happens then i cant wait.lol
ErickF said:
Have you verified with some one already? I already convinced myself i wasnt gonna get anything but if it happens then i cant wait.lol
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I triple checked with the Care team on Twitter DM and they assured me I was eligible for the freebie. I got the freebies with my LG V10 on JoD, not sure why this would be any different.
Sent from my LG-H901 using XDA-Developers mobile app
tourbound129 said:
I triple checked with the Care team on Twitter DM and they assured me I was eligible for the freebie. I got the freebies with my LG V10 on JoD, not sure why this would be any different.
Sent from my LG-H901 using XDA-Developers mobile app
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Awesome. I have also received the freebies from other phones on jod and never had an issue. But the guy as soon as i told them it was a jod upgrade said i wasnt gonna be eligible. I hope you are right though.
ErickF said:
I just ordered the phone on jump on demand and the guy told me i wasnt gonna be eligible to receive the sd card or gear or netflix promotion with it. It was only available if i got it as a eip or bought full price. Sucks but still got it anyways.lol
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He told you wrong info.
Sent from my SM-G935T using Tapatalk
ErickF said:
Awesome. I have also received the freebies from other phones on jod and never had an issue. But the guy as soon as i told them it was a jod upgrade said i wasnt gonna be eligible. I hope you are right though.
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Can you tell me how you went about ordering the phone on jump on demand? As I never have done the process. Thanks in advance.
Rick1221 said:
Can you tell me how you went about ordering the phone on jump on demand? As I never have done the process. Thanks in advance.
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With jump on demand you can only do it over the phone or in store upgrade. No online upgrade. For pre order just call tmobile and when it asks you to say what you are calling for just say representative. Tell them you want a jump on demand upgrade and to preorder a phone. And whenever you get the new phone just go to a tmobile store and return the old one. Really quick. Make sure you keeo the charger, they wont ask for it.
If the phone is already out then just go to any store and they will trade it for you. Also pretty fast. The cool thing is that you dont have to put any money down for any phone with jump on demand.
The only reason I didn't order it was because they had a 70 down plus tax on jump on demand. I kept asking if that was right because it didn't sound right. Guess they did have a money down thing for jod on the note 7 but got rid of it because people were complaining. Sucks because I would've ordered it last week. But it's cool I guess. I'll just order it today
grim489 said:
The only reason I didn't order it was because they had a 70 down plus tax on jump on demand. I kept asking if that was right because it didn't sound right. Guess they did have a money down thing for jod on the note 7 but got rid of it because people were complaining. Sucks because I would've ordered it last week. But it's cool I guess. I'll just order it today
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I went ahead and paid the $70, then got a text two days later from T-Mobile stating that I could do it for no money down, all I had to do was call back in and they would change it for me and my monthly amount would go from $33.50 to $37.50. I went ahead and just left it alone as I didn't want to risk losing my place in the shipping line.
grim489 said:
The only reason I didn't order it was because they had a 70 down plus tax on jump on demand. I kept asking if that was right because it didn't sound right. Guess they did have a money down thing for jod on the note 7 but got rid of it because people were complaining. Sucks because I would've ordered it last week. But it's cool I guess. I'll just order it today
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I ordered mine last night for no money down at $37.50 per month. They checked my account and told me I didn't need any cash.
Did anyone else get this? I was financing my Note 7 through Tmobile and I got my phone bill with the full charge of my phone.
I understand why they are doing it. Just sucks. I can't afford to pay off all $900 at once. I guess they are finally forcing me to return it.
It's a recalled device. Tmobile still owns it until it's paid off. They can't own this anymore.
The phone is dead. No support. No insurance.
Sent from my SM-N920T using Tapatalk
If they do this to me I HAVE to return it asap.
mmafighter077 said:
Did anyone else get this? I was financing my Note 7 through Tmobile and I got my phone bill with the full charge of my phone.
I understand why they are doing it. Just sucks. I can't afford to pay off all $900 at once. I guess they are finally forcing me to return it.
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No I didn't, when did you get it and how did they send it to you?
Sent from my SM-N930T using XDA-Developers mobile app
Yeah I guess they tried that with me but I show a credit of the phone on my account page. Maybe cause I called last week to get details and they said they were going too follow up next week
shanda5303 said:
No I didn't, when did you get it and how did they send it to you?
Sent from my SM-N930T using XDA-Developers mobile app
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I'm under my sister's account who works for tmobile. So our regular phone bill was +$900(the cost of the phone). When she looked into to it, she was told that i need to pay off the phone.
mmafighter077 said:
I'm under my sister's account who works for tmobile. So our regular phone bill was +$900(the cost of the phone). When she looked into to it, she was told that i need to pay off the phone.
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More than likely it is because she is an employee, as an employee she is held to a different standard when it comes to protecting the brand. Turn the device in so your sister doesn't get in trouble for not following proper procedures.
Sent from my iPad using Tapatalk
It is likely they force people to pay off phones so ownership of phone would be transfered from Tmobile to customer and Tmobile wouldn't be responsible for any future lawsuits.
Sent from my SM-N910T using XDA-Developers mobile app
chavist said:
More than likely it is because she is an employee, as an employee she is held to a different standard when it comes to protecting the brand. Turn the device in so your sister doesn't get in trouble for not following proper procedures.
Sent from my iPad using Tapatalk
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That's true... It's possible. Yes i will be doing that this week sadly.
Is it that the credit for the first N7 you turned in hasn't applied yet to your account? I had an $871 bill on tmobile till yesterday because the credit for the first N7 I turned in didn't apply. I went to the store, they made a phone call and my bill is down to $90. All I have on my account now is the EIP balance for the second N7 that I haven't surrendered yet. Try calling them and ask what is going on.
My bill somehow turned to negative $650 when I turned mine in
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darekz said:
It is likely they force people to pay off phones so ownership of phone would be transfered from Tmobile to customer and Tmobile wouldn't be responsible for any future lawsuits.
Sent from my SM-N910T using XDA-Developers mobile app
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Actually the way I see it, if OP paid the bill in full, then T-mo would be selling at that point recalled device that shouldn't be sold at all and me think that would be illegal regardless of any possible future lawsuits, but I'm not a lawyer, also the fact it is under T-mo employee account makes it even more tricky. Either way they will probably put some deadlines in place soon, so free ride may end soon for everybody.
blackhemi4x4 said:
My bill somehow turned to negative $650 when I turned mine in
Sent from my SM-N920T using Tapatalk
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My EIP for note 7 is closed. Can i keep my phone?
phenixof4 said:
My EIP for note 7 is closed. Can i keep my phone?
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how did that happen. so your current phone N7 shows no more payments needed?
I have a similar issue. They had to escalate it to see where it went wrong. They removed the EIP, they have the phone, they credited only 425 of the eip. Waiting to hear back. The lady did state I was NOT the first to call in with issues relating to the 2nd recall.
mmafighter077 said:
Did anyone else get this? I was financing my Note 7 through Tmobile and I got my phone bill with the full charge of my phone.
I understand why they are doing it. Just sucks. I can't afford to pay off all $900 at once. I guess they are finally forcing me to return it.
Click to expand...
Click to collapse
I had similar situation as you. Yesterday I have received an SMS from T-mobile with my next bill due November 12th. Amount $519. $380 is an amount for galaxy note 4 that was waived the moment I upgraded to Note 7, plus I could keep the Note 4.
Just 2 days earlier I saw $90 as my next bill on tmo website.
So I went to T-mobile store. Explained all to the manager and he called T-mobile billing department and they rectified the my bill back to what it suppose to be. Today on T-mobile website I still see EIP outstanding balance of $780 for the note 7 as I write this.
I think that the carrier(s) are trying different tricks to let us part with our Note 7. Harassment so to speak.
The most ironic thing is that the manager in the store was on my side. Pulling out of his pocket Note 7 and saying until the recall is mandatory he will keep it too. With the smile on his face. This is no joke. I felt like I found an ally.
Also they had v20. (not on display but in the back of the store) So I could have it in my hands.
I was toying with the idea of jumping the ship before but after playing with v20 for few minutes, there is no way that I go for this device.
Has not happen to me but if it does im going to be piss and will probably leave samsung and tmobile altogether.
I try to play nice and was going to return the phone, even know i dont want to.
But every tmobile store i call tells me there out of stock of s7 edge and to just keep calling.
Went online ans there out of stock until Nov or Dev.
Not the kicker here they dont even carry the black s7 edge any more. Which i traded mines in for the note 7 at launch. And now gotta start all over with payments and now they dont even have them on in there systems any more.
And to top all that.
Samsung website is out of stock also. Without a date.
And there are reports that the s7 edge are catching fire also.
So all this is turning into crap.
But yes i can see tmobile doing this.
Getting the end user to pay it off and deal with samsung direct for the exchanges and problems with the phone.
And thats how they get you to return it. You dont wanna pay it all off so they , tell you, you can exchange it for another device and they will credit you whatever you already paid.
I guess we shall see what happens.
Samsung is releasing a UK update to kill charging to 60%.
This will got ota on the 30 or 31
I had the same thing happen see my attached upcoming bill but I'm gonna argue it because they ****ed up and are charging me for my previous Note 7 the one I returned.....idiots
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Call them. They know of the screwup and are fixing it. They fixed mine already.
playya said:
how did that happen. so your current phone N7 shows no more payments needed?
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Yes lol