Problem with one plus 3T FP Sensor - OnePlus 3T Questions & Answers

Hi
I have a problem with my fp sensor the home button is working but the fp sensor is not recognizing any fp
I tried deleting all previous fp and reregister new fp I get prompt finger print registration error please try again
I did a full factory reset of my device also but there is no change
i tried *#808#
in the FP test menu
finger print auto test menu
The fp sensor test the self-test came as passed
but while doing chekerboard test the prompt is unknown error
in the fp quality test there is no response or numbers displayed
Kinldy help me out what should I do?

Provide more information!
Stock or custom rom?
Which ROM are you running?
It just happened, or you did something that triggered the condition?

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