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Replacements by warranty

Question: i wanto to know if someone repleace a phone with verizon due the warranty, if yes are you getting refurbish phone or totally brand new? thanks for share your experience

juancaperez2000 said:
Question: i wanto to know if someone repleace a phone with verizon due the warranty, if yes are you getting refurbish phone or totally brand new? thanks for share your experience
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refurb, even if they are brand new its hard to tell because they will be in refurb packaging. they only send the phone itself with no sim card (or lte card whatever) in it and no charger etc, so im not sure how you could ever tell if it was actually refurbed or new. I returned my phone after 17 days so i had to get a "refurb" but i didn't have any problems with it. Not really sure why everyone hates refurb phones, they look the same, work the same, there hasn't been any hardware components fail have seen on the phone, so most phone are probably getting retrned the certified because someone thought something was wrong with it or they jsut returned it or whatever. either way, only had one refurb out of the many many that i have gotten actually go bad on me. and i got a new one in two days so, refurb is fine and dandy with me.

AT&T Refurbished Replacement

So, my flex fell ill, and it was time to get a replacement through at&t's warranty department. They ended up sending a refurbished phone, but considering its the flex, I can assume what was wrong with the refurb device in the first place. The new model has crippling retention, my last model had the slightest bit from the navbar. Just a white bit being on the screen can cause minimum 5 seconds of retention. I don't want them to send me another phone that was apparently "fixed". What should I do, because Im sure most of them were returned for bad screens, meaning that if I call again, before my old phone even makes it back to them, then I'll have to wait yet another 2 weeks for another bad screen.

dongdong6968 said:
So, my flex fell ill, and it was time to get a replacement through at&t's warranty department. They ended up sending a refurbished phone, but considering its the flex, I can assume what was wrong with the refurb device in the first place. The new model has crippling retention, my last model had the slightest bit from the navbar. Just a white bit being on the screen can cause minimum 5 seconds of retention. I don't want them to send me another phone that was apparently "fixed". What should I do, because Im sure most of them were returned for bad screens, meaning that if I call again, before my old phone even makes it back to them, then I'll have to wait yet another 2 weeks for another bad screen.
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You could go through lg or even through Insurance, but they will all do the same thing ATT does, Replace it with a certified like new device.
No one will give you a brand new device.

Know of any way to find out the previous issues a refurb device has had?

dongdong6968 said:
Know of any way to find out the previous issues a refurb device has had?
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unfortunantly not

jzsidebott said:
unfortunantly not
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Thanks anyways! I found a warranty place near me where I can try the phones first!

How bad and far does the infinite bootloop extend to?

Hey all,
So I've been eyeing on getting the LG G4 for a while now via Swappa (the T-Mobile version). I was going to buy it until someone commented about manufacture date on the LG G4 because there's a serious issues with the phone's motherboard that causes a bootloop. I search all about on Google and personally don't feel comfortable in buying it if that's that case...
... however, I'm willing to still go for it if you can all possibly chip in your thoughts about this issues? Google states it's a "small" bad batch and Sprint has recalled all their LG G4s but how "small" batch is it? How are your chances in getting the dreaded infinite bootloop the batch made before Sept 2015?
I hope to get a good amount of input on this, thanks in advance.

i bought my phone in june 20th or somewhere around there from tmobile and ive rooted and done alot of stuff on my phone and i havent run into a bootloop, but maybe im just lucky

This was probably a bad choice in thread type :x if mods can delete this, that'll be great.

I bought one of the first LG G4. Should I be worried?

I bought my G4 August of 2015. It is dated 05/2015. Serial number starts with 505. I read on xda that batches 505-509 could be bad. Should I get additional warranty on this phone? Do I have until date of purchase to invoke the warranty in case of failure? Or does the warranty end 05/2015? What would you recommend?
Thank you

Yes get the warranty. It's better to be safe than sorry. Not every phone made on those days are bad but you always want to be ready just in case.

I'm in the same boat. Bought mine the day it came out in April. Been using 6p for a bit and heard about all the units just self destructing for no reason. That is thoroughly ****ed up. This is grounds for a class action lawsuit. What is causing these 'events' with the g4 frying itself? And what should I do? I purchased April 1st 2015

fiody said:
I bought my G4 August of 2015. It is dated 05/2015. Serial number starts with 505. I read on xda that batches 505-509 could be bad. Should I get additional warranty on this phone? Do I have until date of purchase to invoke the warranty in case of failure? Or does the warranty end 05/2015? What would you recommend?
Thank you
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Whether you can get an extended warranty at all depends on where you bought it and in any event extended warranties must be purchased within 30 days. You may already have an extended warranty if you paid by credit card. If you are the original owner of the phone and have a sales receipt LG's warranty is valid for one year from the date of purchase.
Sent from my LG-D801 using Tapatalk

Can I warranty a phone with the bootloader unlocked?

fiody said:
I bought my G4 August of 2015. It is dated 05/2015. Serial number starts with 505. I read on xda that batches 505-509 could be bad. Should I get additional warranty on this phone? Do I have until date of purchase to invoke the warranty in case of failure? Or does the warranty end 05/2015? What would you recommend?
Thank you
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Mine is same as yours and mine works fine.

dontbeweakvato said:
I'm in the same boat. Bought mine the day it came out in April. Been using 6p for a bit and heard about all the units just self destructing for no reason. That is thoroughly ****ed up. This is grounds for a class action lawsuit. What is causing these 'events' with the g4 frying itself? And what should I do? I purchased April 1st 2015
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The bootloop are random and reports say it's due to a bad connection on the mobo which is the part that LG replaces when you send it for service. Some users say the phone will restart randomly a few times before actually looping so if your phone randomly restarts one day back it up and be prepared for it to loop. Doesn't mean it will but it might and better safe than sorry.

I've had three warranty exchanges already... So including my original, I'm actually on my 4th G4.

tiskewlio said:
The bootloop are random and reports say it's due to a bad connection on the mobo which is the part that LG replaces when you send it for service. Some users say the phone will restart randomly a few times before actually looping so if your phone randomly restarts one day back it up and be prepared for it to loop. Doesn't mean it will but it might and better safe than sorry.
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I meant, is lg or T-Mobile gonna fix it or offer to fix if past the year mark. If this device defection happens How would I get back to a normal working device?

dontbeweakvato said:
I meant, is lg or T-Mobile gonna fix it or offer to fix if past the year mark. If this device defection happens How would I get back to a normal working device?
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LG has acknowledged the issue and should fix it. Carrier phones should be covered under warranty till it runs out.

Need some advice please...should I get a g4?

Hi all...I'm sorry if something like this has been posted before...if so please link me to it and delete this.
I have the g4s little brother, the LG g stylo (metropcs), and I was thinking about a slight upgrade. I found a bnib tmobile g4 on eBay (located in usa not china)
My current phone is stock rooted 6.0 with xposed and I have everything set just how I like it...I also use my phone everyday for work so it's very important that it works flawlessly.
I've been reading about boot loop issues with the g4 and that worries me...I'm also worried about this whole thing I've recently come to find out about xposed not working on nougat? But I suppose I could just stay on a mm based Rom? I'm also trying to learn about magisk as I didn't even know what that was because I really haven't tinkered with this phone in quite a while.
Anyway I'm wondering if anyone here has any good advice/knowledge to share with me...any links that could provide good reading material would be appreciated to catch me up to speed...or if maybe you can suggest another phone to upgrade to? The g4 I found was $140...but I'd probably spend up to 250ish? The g4 is just sounding like a good little upgrade for less than what I paid for my stylo new...plus I'd still get to use g4 tweaksbox...If you've read all of this I appreciate your time thanks.

AP2FTW said:
Hi all...I'm sorry if something like this has been posted before...if so please link me to it and delete this.
I have the g4s little brother, the LG g stylo (metropcs), and I was thinking about a slight upgrade. I found a bnib tmobile g4 on eBay (located in usa not china)
My current phone is stock rooted 6.0 with xposed and I have everything set just how I like it...I also use my phone everyday for work so it's very important that it works flawlessly.
I've been reading about boot loop issues with the g4 and that worries me...I'm also worried about this whole thing I've recently come to find out about xposed not working on nougat? But I suppose I could just stay on a mm based Rom? I'm also trying to learn about magisk as I didn't even know what that was because I really haven't tinkered with this phone in quite a while.
Anyway I'm wondering if anyone here has any good advice/knowledge to share with me...any links that could provide good reading material would be appreciated to catch me up to speed...or if maybe you can suggest another phone to upgrade to? The g4 I found was $140...but I'd probably spend up to 250ish? The g4 is just sounding like a good little upgrade for less than what I paid for my stylo new...plus I'd still get to use g4 tweaksbox...If you've read all of this I appreciate your time thanks.
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depends on 2 things... 1 if its really a h811 ive seen many and inside motherboard is another variant..
2. its not guarantee but as long as you get a phone made from 2016 onward the better. doesnt mean it could not bootloop but chances are slim. i have 1 from jan 2016 anyhting above that manufacturing date . less chance to bootloop also LG has extended warranty to 2 years from manufacture warranty so they say.

raptorddd said:
depends on 2 things... 1 if its really a h811 ive seen many and inside motherboard is another variant..
2. its not guarantee but as long as you get a phone made from 2016 onward the better. doesnt mean it could not bootloop but chances are slim. i have 1 from jan 2016 anyhting above that manufacturing date . less chance to bootloop also LG has extended warranty to 2 years from manufacture warranty so they say.
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Would it be ok for me to post a link to it on eBay so I could get an opinion on whether it's real or not? Not sure if that's allowed or not :\

AP2FTW said:
Would it be ok for me to post a link to it on eBay so I could get an opinion on whether it's real or not? Not sure if that's allowed or not :\
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i think its allowed if not will know LOL
by real what you mean.? the only way to tell if its a h811 is by opening phone.. and look at motherboard model number.

raptorddd said:
depends on 2 things... 1 if its really a h811 ive seen many and inside motherboard is another variant..
2. its not guarantee but as long as you get a phone made from 2016 onward the better. doesnt mean it could not bootloop but chances are slim. i have 1 from jan 2016 anyhting above that manufacturing date . less chance to bootloop also LG has extended warranty to 2 years from manufacture warranty so they say.
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raptorddd said:
i think its allowed if not will know LOL
by real what you mean.? the only way to tell if its a h811 is by opening phone.. and look at motherboard model number.
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Oh I was hoping maybe there might be some other way to tell..here's the one I was looking at (mods please forgive me if this isn't allowed)
http://m.ebay.com/itm/New-in-Box-LG...a00d55ebffffe17c%7Ciid%3A2&varId=552114258342

AP2FTW said:
Oh I was hoping maybe there might be some other way to tell..here's the one I was looking at (mods please forgive me if this isn't allowed)
http://m.ebay.com/itm/New-in-Box-LG...a00d55ebffffe17c%7Ciid%3A2&varId=552114258342
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well the only way i guess is to ask the seller for manufacturing date. tell them some units are defective and you want to look for the phone with newest manufacturing date. cause if you get one and its from 2015 are very likely to bootloop.

This isn't coming from New York
Read it fully
Coming from hong Kong or china
Likely a refurb