Did anyone ever randomly lost personal settings on P9? - Huawei P9 Questions & Answers

Hi Guys
Never had a problem with my P9, never had a problem with software.
I am currently on EVA-L09C432B378 software (official Android 7.0) and yesterday, due to the issues with network provider, I thought that phone is playing up (no internet despite 3G icon in notification area) so I have restarted it twice or three times.
After restarts, phone was not getting any phone signal, but that was not because of my phone.
Just the network ("Three") had some issues (found out later on on their Facebook profile).
Anyway - after those restarts, I have noticed that almost all my personal settings are gone and phone is almost like it would be after factory reset. Main ringtone has changed back to the default, notification tone went back to default, notification and status bar all settings went to default, brightness settings, sleep timeout, auto-rotate went off, eye-comfort went off, vibrate when ringing went off, also the Do not disturb is now "Off" and I do have to set things like this again.
The options which did not change are Wifi, Bluetooth (including remembered networks and devices), PIN, smart unlock, fingerprint ID.
Did anyone ever had such a strange thing and do you know if there is a way to backup only the phone settings (even using built in Huawei Backup app)?

Yes i have had this a couple of times - personal prefs change, back to default keyboard, default ringtones and some (but not all) apps need to be logged in again.
Ive recently flashed up to B390 - will see if it behaves itself more!

Make sure you're not logged in as a guest on your device. Settings/Advanced Settings/User Mode
Sent from my EVA-L09 using Tapatalk

Related

My diamond wakes up - no reason

My diamond wakes up on random intervals without any obvious reason. It is just laying on the table and all of a suddent the screen wakes up. I press the power button ot sleep it again and in a few secounds it happens again. After that is might stay sleeing for hour or two, then it wakes again. It is annoying because I don't currently use any lock, and if it wakes up while in my pocket, I start dialing people and starting programs.
Any clue ?
P.S. I have made 2-3 ROM replacements in the past. First I did some custom ROMS, but now I am using the official one from HTC.com.
Wake up...
Sounds like some third party software is causing this. Search the forum because I remember someone posting this very same issue. May be there is an answer to your question here already?
I'm recently experiencing the same problem! Although wake up on new sms is turned off the phone wakes up when a new message comes in and a few times it just wakes up for no reason?! ive never had this problem before and installed no new third party software so what could it be?
I was having exactly the same issue after upgrading my Htc Touch Diamond's rom to the recent official rom. Untill now !
I just figured out that my phone frequently wakes up due to the cell broadcast messages received from the channel 050 (location info) which is regularly updated by the network provider.
And I just unchecked the location info (city/district name) channel code (050), and the problem is solved. !
to turn it off:
Start menu - settings - phone - More - Broadcast Channels - Settings -
uncheck 050.
PPC PimBackUp
I have PPC PimBackUp scheduled for midnight backing up of SMS, speed dials, etc.... it turns on the screen as expected, but there isn't any window/progress bar showing the program is backing up stuff. Got me the first time around.. not sure if that could be the case for some...
And not sure if I read about this somewhere.. try disabling "Today timeout: x hr" in settings > personal > today > items
Mine does this too.
Only started recently and not installed any new apps prior to it happening.
Broadcasting isnt enabled anyway on mine.
Just turned off the today timeout to see if that helps....

Note SM-N920C No notifications until I wake screen. Tried Heartbeat fix. Doesn't fix!

This has been happening randomly for a few months. I can go days when notifications are fine and they come through on my phone immediately. Then, for no reason, there are days when no notification show at all until I wake my phone.
They're clearly being blocked and my phone only attempts to pull them in when I wake it. Like a doze setting
It all started around the time Marshmallow 6.01 landed on the phone.
All battery saving optimisation settings are off.
All notifications are set to on.
I have tried EVERY app that I can find to set the Google heartbeat interval to a lower time. None solve the issue.
Factory reset doesn't fix it.
I have (always on) fiber internet so idle timeout settings on the router cannot be to blame for killing the Google heartbeat check.
I have tried it on mobile data only and it is the same
Other people online have had the same issues on other Samsung devices but I can't find anyone suffering from this on the Note 5.
Could it be an issue (somehow) with my Google account, since all notifications have to be pushed through this?
Worried that if I get a new phone I'll still have the same issue.
Any help would be appreciated.
are u using greenify??? what android u have 6.0.1 ??? did u try on smart manager / battery / to not optimize app u want get notification????
N920c/64g/cc n7 port v3/ arise sound/ doulby /xposed greenify+powernap+amplify
Not got Greenify.
Not enabled any power saving at all.
All apps are set to notify
Either the phone is blocking notifications randomly, or my Google account is.

Phone acting super weird 2 day after upgrading to 4.1.6

Start from the beginning. Back a few weeks ago, when 4.1.5 was leaked but not officially announced, I downloaded 4.1.5 and flashed it through TWRP. Then 4.1.6 was released officially right after I've done my upgrading. So I CLEAN FLASHED 4.1.6 again on my phone.
Now the weird part: after 2 days of normal use (no flashing, no new apps installed), I left my phone charging today while went asleep. After I woke up, my phone is at 15% of battery. Although connect to the DASH charger, the phone doesn't charge at all with its LED showing red.
More weird is I can't open the notification center. I can pull the 5 toggles down, but can't open the whole menu.
Plus, notifications don't show up (no toast notification, no icons while in the homepage either).
My access to developer options is also blocked (says "Developer options is not available to this user").
The home button, recent apps button DOESN'T work - no matter if u switch the buttons in settings, or toggle the on-screen soft buttons. Although the "return" button and the fingerprint sensor DOES work.
Root access is still there (using Magisk).
While using TitaniumBackup, the app warns "This device's Android ID has changed". And a few apps have logged themselves out (I guess because of the ID change).
I think I can solve the problem by simply factory reset it. But Questions is : what's going on with my phone?
Its a common, not so common issue. I had exactly that same issue twice on two different fones. My old xperia L and my oneplus one. In my particular case, this was triggered when my settings were automatically restored from my google account (apps auto download, wifi settings, display settings etc.) After a factory reset.
After this, android id "crashes" showing that it has been changed, and statusbar only allows one pull down, along with the others bugs you described.
You should not allow google account to restore your settings (or at least that worked out for me) and restore manually your data. (Especially your display settings).
Hope it helps, i thought i was the only one.
elmarian756 said:
Its a common, not so common issue. I had exactly that same issue twice on two different fones. My old xperia L and my oneplus one. In my particular case, this was triggered when my settings were automatically restored from my google account (apps auto download, wifi settings, display settings etc.) After a factory reset.
After this, android id "crashes" showing that it has been changed, and statusbar only allows one pull down, along with the others bugs you described.
You should not allow google account to restore your settings (or at least that worked out for me) and restore manually your data. (Especially your display settings).
Hope it helps, i thought i was the only one.
Click to expand...
Click to collapse
Wow! I can't image someone had the same issue. So i actually re-flashed 4.1.6 and it's working.
But the charging problem persists. I've tried multiple power sources from the room, the kitchen, etc. None seem to be working.
Strangely, I was able to charge the device once a few hours ago at evening. And then it stopped charging again after I got the system working.
Any idea?

(lack of) notifications

So I had this before and eventually sorted it..... But now I'm back to delayed notifications a lot of the time if screen is off, usually until I open the app in the case of WhatsApp for example.
I have:
Gone through all notification settings, even enabling "priority notifications" app by app,
ensured data always on is enabled
Even used adb to disable power genie and yet I out my phone down for half hour, come back open WhatsApp bingbingbing messages come through.
I'm on 9.0.0.236
Anyone actually found a working solution to this.
Did read someone was told by Huawei to do "reset all settings" but that's seems a tad counterproductive aswell as a pain in the ass
Sent from my CLT-L09 using Tapatalk
So got it down to being a issue with closing apps in sleep as WiFi stays on, but after phone is left for 15 minutes or so got mate to WhatsApp me and only one tick until I opened app.
How can this be possible when I've gone through every conceivable power saving/battery/app control option I can find or mentioned online?
Must be a fix for this, can't just be every Huawei owner accepts no notifications lol
Sent from my CLT-L09 using Tapatalk
Reset all settings should bring the notifications back. Not factory reset just the settings! Worked for me!
Tried that, it continued, however at work today while in mobile data didn't seem to have any issues, may have been as I have a widget running for music all day that has a one hour timeout before it closes. Maybe keeps device from deep sleep?
As usual Huawei forums no help at all. Lots of people with a problem and Huawei dancing round the issue
Sent from my CLT-L09 using Tapatalk
Try to enable/disable Wi-Fi+, it works good for me, but I saw people complaining about it.
Settings -> Wireless & networks -> Wi-Fi -> 3 dots at the top right corner -> Settings -> Wi-Fi+
System power saving settings:
Settings -> Battery -> App launch -> Disable "Automatic management" for apps you like.
Settings -> Battery -> More battery settings -> Enable "Stay connected when device sleeps".
Data saving settings:
Settings -> Wireless & networks -> Data usage -> Data Saver -> Disable
Already done all those and more apart from wifi+ that's not an issue. It seems to be on both WiFi and mobile data. Possibly been a bit better now but hard to say if it's it's not just down to using a music app at work that's always awake, maybe preventing deep sleep.
Or just hauwei firmware takes a few days to learn regular apps to allow notifications in some super hidden menu as I have only recently forced a downgrade and rebrand of my device. Remember it did this first time I updated to pie but seemed to sort itself out
Sent from my CLT-L09 using Tapatalk
finally found someone that have same issues for 6 months!
access the *#*#426#*#* click the dots advance, click events
if there is Close err:28 things then we have same problem in wifi only,
and in advance there should be Heartbeat waiting ack alarm with minus number bug
Im on Mate 20 Pro, done anything only GCM Fix Notification on Google Play Store can fix this temporary, or switch mobile network
or just Buy another phone
This issue hasn't shown its face since 9.0.0.168 for me. Even then it was only for a few days after update. It was over zealous power and data management underneath emui
Sent from my CLT-L09 using Tapatalk

Background app refresh issues

I use Newton mail like I have on every other phone I have used for the last few years and have seen some issues since I got the Find X5 Pro. Initially I was getting no notifications through despite notifications being enabled and all background settings toggled on under settings, I'd have to open the app and when I did it would refresh and the emails would load. Then after a reinstal and restart it started to work.
Today it stopped working again out of the blue and when I checked settings the background refresh toggles had changed to off, I toggled them back on and emails started to come through again.
No idea if any other apps are affected, certainly no key ones are but I have not had issues like this since I used a Huawei.
Anybody else experiened this?
Hey, I've noticed the same issue with Gmail, and Kijiji app. Did you find a solution or work-around?
I toggled the settings back on and it seems ok again. Unsure why they turned off as for the original issue with no notifications even though background refresh was on I reinstalled the app and restarted phone.

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