(lack of) notifications - Huawei P20 Pro Questions & Answers

So I had this before and eventually sorted it..... But now I'm back to delayed notifications a lot of the time if screen is off, usually until I open the app in the case of WhatsApp for example.
I have:
Gone through all notification settings, even enabling "priority notifications" app by app,
ensured data always on is enabled
Even used adb to disable power genie and yet I out my phone down for half hour, come back open WhatsApp bingbingbing messages come through.
I'm on 9.0.0.236
Anyone actually found a working solution to this.
Did read someone was told by Huawei to do "reset all settings" but that's seems a tad counterproductive aswell as a pain in the ass
Sent from my CLT-L09 using Tapatalk

So got it down to being a issue with closing apps in sleep as WiFi stays on, but after phone is left for 15 minutes or so got mate to WhatsApp me and only one tick until I opened app.
How can this be possible when I've gone through every conceivable power saving/battery/app control option I can find or mentioned online?
Must be a fix for this, can't just be every Huawei owner accepts no notifications lol
Sent from my CLT-L09 using Tapatalk

Reset all settings should bring the notifications back. Not factory reset just the settings! Worked for me!

Tried that, it continued, however at work today while in mobile data didn't seem to have any issues, may have been as I have a widget running for music all day that has a one hour timeout before it closes. Maybe keeps device from deep sleep?
As usual Huawei forums no help at all. Lots of people with a problem and Huawei dancing round the issue
Sent from my CLT-L09 using Tapatalk

Try to enable/disable Wi-Fi+, it works good for me, but I saw people complaining about it.
Settings -> Wireless & networks -> Wi-Fi -> 3 dots at the top right corner -> Settings -> Wi-Fi+
System power saving settings:
Settings -> Battery -> App launch -> Disable "Automatic management" for apps you like.
Settings -> Battery -> More battery settings -> Enable "Stay connected when device sleeps".
Data saving settings:
Settings -> Wireless & networks -> Data usage -> Data Saver -> Disable

Already done all those and more apart from wifi+ that's not an issue. It seems to be on both WiFi and mobile data. Possibly been a bit better now but hard to say if it's it's not just down to using a music app at work that's always awake, maybe preventing deep sleep.
Or just hauwei firmware takes a few days to learn regular apps to allow notifications in some super hidden menu as I have only recently forced a downgrade and rebrand of my device. Remember it did this first time I updated to pie but seemed to sort itself out
Sent from my CLT-L09 using Tapatalk

finally found someone that have same issues for 6 months!
access the *#*#426#*#* click the dots advance, click events
if there is Close err:28 things then we have same problem in wifi only,
and in advance there should be Heartbeat waiting ack alarm with minus number bug
Im on Mate 20 Pro, done anything only GCM Fix Notification on Google Play Store can fix this temporary, or switch mobile network
or just Buy another phone

This issue hasn't shown its face since 9.0.0.168 for me. Even then it was only for a few days after update. It was over zealous power and data management underneath emui
Sent from my CLT-L09 using Tapatalk

Related

Note SM-N920C No notifications until I wake screen. Tried Heartbeat fix. Doesn't fix!

This has been happening randomly for a few months. I can go days when notifications are fine and they come through on my phone immediately. Then, for no reason, there are days when no notification show at all until I wake my phone.
They're clearly being blocked and my phone only attempts to pull them in when I wake it. Like a doze setting
It all started around the time Marshmallow 6.01 landed on the phone.
All battery saving optimisation settings are off.
All notifications are set to on.
I have tried EVERY app that I can find to set the Google heartbeat interval to a lower time. None solve the issue.
Factory reset doesn't fix it.
I have (always on) fiber internet so idle timeout settings on the router cannot be to blame for killing the Google heartbeat check.
I have tried it on mobile data only and it is the same
Other people online have had the same issues on other Samsung devices but I can't find anyone suffering from this on the Note 5.
Could it be an issue (somehow) with my Google account, since all notifications have to be pushed through this?
Worried that if I get a new phone I'll still have the same issue.
Any help would be appreciated.
are u using greenify??? what android u have 6.0.1 ??? did u try on smart manager / battery / to not optimize app u want get notification????
N920c/64g/cc n7 port v3/ arise sound/ doulby /xposed greenify+powernap+amplify
Not got Greenify.
Not enabled any power saving at all.
All apps are set to notify
Either the phone is blocking notifications randomly, or my Google account is.

Tab s2 8" Lte SM-T719 Notifications delay issue

Hi to all.... I have T719 Version with android Nougat and I have noticed notifications delay especially with stock mail app. Notifications come when I activate screen. That isn't happening all the time only when device gets to deep sleep (after 1 or 2 hours, sometimes after 20-30 minutes - doze mode) Stock mail app as system app exclude from "battery optimization" list. I have do all the necessary settings for notifications but it stills an issue.. I have clear cache and data from app twice, nothing changed.Wifi is in "always" mode but I haven't noticed any problem with wifi so far...
I remember having same issue with Huawei Mate 8 & Mate 9....
Anyone can help?
tsiglas said:
Hi to all.... I have T719 Version with android Nougat and I have noticed notifications delay especially with stock mail app. Notifications come when I activate screen. That isn't happening all the time only when device gets to deep sleep (after 1 or 2 hours, sometimes after 20-30 minutes - doze mode) Stock mail app as system app exclude from "battery optimization" list. I have do all the necessary settings for notifications but it stills an issue.. I have clear cache and data from app twice, nothing changed.Wifi is in "always" mode but I haven't noticed any problem with wifi so far...
I remember having same issue with Huawei Mate 8 & Mate 9....
Anyone can help?
Click to expand...
Click to collapse
Edit:I have test Gmail, Alto, Newton and there is the same problem to all of them... So I make a full wipe (and data) to see if this will fix the problem but with no lack... The problem still there again with stock mail app so I will have to leave with it

Too much battery saver?

My one month old P20 Pro has a frustrating problem. Stock ROM CLT-29 8.1.0.128 (C432) kernel 4.4.103+ not rooted.
Many apps fail to notify me. Not all the time but often enough. It seems like they never get to run so they dont update themselves and never notify me.
And a similar bluetooth issue. Occasionally things just connect. But more frequent they don't and I have to go into the bluetooth settings and connect manually.
I think this is the same problem. A too heavy handed battery saving regime stop my apps and the bluetooth app from running often enough to give me notifications or connect buetooth devices.
I have been into the Battery settings under Apps and tried various combos under App Launch settings. But can't see any difference.
I had this problem on my old Honor 8 phone too. I don't know if it's Huawei or Android. But I would love to find a way to get my notifications and bluetooth back?
Which apps aren't getting notifications?
If it's emails, make sure auto sync is on.
Sent from my CLT-L29 using Tapatalk
stinekr said:
My one month old P20 Pro has a frustrating problem. Stock ROM CLT-29 8.1.0.128 (C432) kernel 4.4.103+ not rooted.
Many apps fail to notify me. Not all the time but often enough. It seems like they never get to run so they dont update themselves and never notify me.
And a similar bluetooth issue. Occasionally things just connect. But more frequent they don't and I have to go into the bluetooth settings and connect manually.
I think this is the same problem. A too heavy handed battery saving regime stop my apps and the bluetooth app from running often enough to give me notifications or connect buetooth devices.
I have been into the Battery settings under Apps and tried various combos under App Launch settings. But can't see any difference.
I had this problem on my old Honor 8 phone too. I don't know if it's Huawei or Android. But I would love to find a way to get my notifications and bluetooth back?
Click to expand...
Click to collapse
Definitely not an Android issue I can tell you that.
A lot of people using the P20 pro and Mate 10 pro are complaining about notifications not coming through. I'm surprised Huawei haven't fixed this problem yet as it has been around for some times now. You would think this is the first thing they fix but nooo
Do you have battery saver enabled in battery settings? If affirmative, this is your problem since battery saver cuts background data etc.
Sent from my CLT-L29 using Tapatalk
Definitely not an Android issue. I have the exact same issue on my P20 Pro and didn't have this issue on my pixel 2 XL.
Slash8915 said:
Definitely not an Android issue. I have the exact same issue on my P20 Pro and didn't have this issue on my pixel 2 XL.
Click to expand...
Click to collapse
Weird. Mine always has this issue when I set battery saver on and by the time I switch bat saver off all notifications come up that moment.
Sent from my CLT-L29 using Tapatalk
Set the apps in manual mode instead of auto for the battery usage and select that it runs in background
Go to Settings > Apps & Notifications > Apps > Settings > Special Access > Ignore Battery Optimisation
Then allow the apps as required.
thanito said:
Do you have battery saver enabled in battery settings? If affirmative, this is your problem since battery saver cuts background data etc.
Sent from my CLT-L29 using Tapatalk
Click to expand...
Click to collapse
No I have not.
dreamville said:
Set the apps in manual mode instead of auto for the battery usage and select that it runs in background
Click to expand...
Click to collapse
I have already done this for several apps.
Syph0nX said:
Go to Settings > Apps & Notifications > Apps > Settings > Special Access > Ignore Battery Optimisation
Then allow the apps as required.
Click to expand...
Click to collapse
Thanks! This one I did not know about. And apps already in manual battery mode were not listed here. So new hope...

Accessibility menu (apps automatically turning "off") - Advice please.

Hi all,
There is an annoying issue occurring with the P30 Pro. There are a number of apps that I used, that require accessibility feature to be turned on (Settings -> Accessibility - Downloaded Services). It's almost every day that i'm having got turn "on" the app in question again - despite turning it on previously.
I'm scratching my head, and trying to trouble shot to why this is happening. I do use app cleaners, to clean App cache from phone - now and again (not daily).
Any ideas?

Background app refresh issues

I use Newton mail like I have on every other phone I have used for the last few years and have seen some issues since I got the Find X5 Pro. Initially I was getting no notifications through despite notifications being enabled and all background settings toggled on under settings, I'd have to open the app and when I did it would refresh and the emails would load. Then after a reinstal and restart it started to work.
Today it stopped working again out of the blue and when I checked settings the background refresh toggles had changed to off, I toggled them back on and emails started to come through again.
No idea if any other apps are affected, certainly no key ones are but I have not had issues like this since I used a Huawei.
Anybody else experiened this?
Hey, I've noticed the same issue with Gmail, and Kijiji app. Did you find a solution or work-around?
I toggled the settings back on and it seems ok again. Unsure why they turned off as for the original issue with no notifications even though background refresh was on I reinstalled the app and restarted phone.

Categories

Resources