Last night and today it completely froze had to press power and volume down to reboot removing swiftkey just to see if that is the cause anyone else with freezing issues.
No freezing issues here at all. Been using it for two days now. Maybe a restore will help?
my wife had to do this 4 times in 2 weeks, any idea what caused it, is it still happening to you, anyone else?
gingi999 said:
my wife had to do this 4 times in 2 weeks, any idea what caused it, is it still happening to you, anyone else?
Click to expand...
Click to collapse
It only happens when I install Swiftkey keyboard for some odd reason I use secure folder and I think Swiftkey doesn't play nice with secure folder let me know please.
Mine only did it while trying to get action memo to work with the incorrect version of s-notes.
pool_shark said:
Mine only did it while trying to get action memo to work with the incorrect version of s-notes.
Click to expand...
Click to collapse
That's odd as well I'm using Google g board and have no issues now
Had mine since the 19th of September with no freezes or reboots. You can boot into safe mode and if it doesn't freeze it's definitely something you've installed. If it freezes in safe mode I'd see about getting it replaced.
ggrant3876 said:
Had mine since the 19th of September with no freezes or reboots. You can boot into safe mode and if it doesn't freeze it's definitely something you've installed. If it freezes in safe mode I'd see about getting it replaced.
Click to expand...
Click to collapse
It was definitely switfkey that caused the freezing
Have been using mine since it came out with SwiftKey and never had a problem
BlUeChAoTiC said:
Have been using mine since it came out with SwiftKey and never had a problem
Click to expand...
Click to collapse
Do you use secure folder?
Maybe the fact that there are 2 Swiftkey apps that can cause the issue of freezing
Yes I use secure folder but not to often
mike28 said:
That's odd as well I'm using Google g board and have no issues now
Click to expand...
Click to collapse
No, it wasn't odd. When I used the correct version of s-notes action memo worked fine.
Action memo isn't supported anymore.
pool_shark said:
No, it wasn't odd. When I used the correct version of s-notes action memo worked fine.
Action memo isn't supported anymore.
Click to expand...
Click to collapse
Got cha as for me switfkey was the issue
Yes--Secure Folder has been freezing frequently on me. I am wondering if it is related to my Xfinity wifi or my NordVPN or strongSwan VPN. It seems to freeze less when I use 4G. Do you use those VPNs or wifi? Reply to [email protected]. Thank you
Related
Is anyone else having issues with video playback in landscape mode? 1/2 the screen freezes and the other half continues to play the video. It is the weirdest thing. Taking a screenshot shows the normal output. Trying to find out if this is common or if there's something up with my phone
I've had half screen turning black. Seems to happen after daydreaming for me, and coming out of landscape orientation even though the daydream never actually went landscape. Seems like a couple weird problems at the same time. Had to reboot to get out of the freeze. I've turned off daydream for now...will see if the freeze happens elsewhere.
1/2 Screen Freezing
Rizz67 said:
Is anyone else having issues with video playback in landscape mode? 1/2 the screen freezes and the other half continues to play the video. It is the weirdest thing. Taking a screenshot shows the normal output. Trying to find out if this is common or if there's something up with my phone
Click to expand...
Click to collapse
I've experienced the same problem, the first half freezes while the second half continues with the video. I've had this phone for a week, and has happened about 5 times now. Have you gotten any more information as to why this is happening?
Have you guys changed your DPI? This issue seems to happen at certain DPI intervals.
I just posted a thread about this issue. I didn't notice your thread This issue is making me crazy I am wondering if this is a kernel related issue. I am on lean.
rman18 said:
Have you guys changed your DPI? This issue seems to happen at certain DPI intervals.
Click to expand...
Click to collapse
I have not changed anything regarding dpi settings. In fact, ive kept this stock....for now. I was worried it was just me but it seems to be affecting other people. 64gb Blue if there is any correlation between model number.
My DPI is stock. 64gb white. Rooted, unlocked stock bootloader, stock kernal/rom. I did figure out that a simple screen off then back on corrected the issue.
Still weird...
SGT said:
My DPI is stock. 64gb white. Rooted, unlocked stock bootloader, stock kernal/rom. I did figure out that a simple screen off then back on corrected the issue.
Still weird...
Click to expand...
Click to collapse
Yup that seems to clear it, however when you are showing off this massive behemoth to all your friends playing a video , it just gets a little annoying having to power off unlock and reload. I'm wondering if its been submitted to google as a bug.
I think it's lollipop issue
Rizz67 said:
Yup that seems to clear it, however when you are showing off this massive behemoth to all your friends playing a video , it just gets a little annoying having to power off unlock and reload. I'm wondering if its been submitted to google as a bug.
Click to expand...
Click to collapse
I was hoping that 5.0.1 would fix this. Still happens in both portrait and landscape modes.
Witek_M said:
I was hoping that 5.0.1 would fix this. Still happens in both portrait and landscape modes.
Click to expand...
Click to collapse
This issue was driving me nuts all this morning. I don't know what to do anymore.
NICEGYPT said:
This issue was driving me nuts all this morning. I don't know what to do anymore.
Click to expand...
Click to collapse
For me it happens with apps that have lots of motion on the screen. Waze navigation is where I notice it most. Two three times during 40 minute commute. Never happened using Google navigation.
Witek_M said:
For me it happens with apps that have lots of motion on the screen. Waze navigation is where I notice it most. Two three times during 40 minute commute. Never happened using Google navigation.
Click to expand...
Click to collapse
I am worried this is going to be a hardware issue. Look at this it's Moto issue I believe
http://forums.androidcentral.com/mo...t-half-screen-freezes-randomly-since-ota.html
EDIT... I have called Tech Support and they aware of this issue and they sending me another one over night
NICEGYPT said:
I am worried this is going to be a hardware issue. Look at this it's Moto issue I believe
http://forums.androidcentral.com/mo...t-half-screen-freezes-randomly-since-ota.html
EDIT... I have called Tech Support and they aware of this issue and they sending me another one over night
Click to expand...
Click to collapse
So they confirmed that this is a Hardware issue? Where did you buy the phone from? Mine was direct from Motorola
Rizz67 said:
So they confirmed that this is a Hardware issue? Where did you buy the phone from? Mine was direct from Motorola
Click to expand...
Click to collapse
I got mine from tmobile. One of the employees over there has the phone so the tech was on the phone put me hold to check with his co-worker and he came back and told me yeah his coworker has this issue with his phone. He sent me a replacement and it's going to arrive today it's already out for delivery. I asked him so if this one have the same issue he said you can request a new phone equal to the value of the nexus due an on going issue with the phone. So we will see
Mine just frooze up yesterday I think just viewing an email only had the phone two days bone stock yet.
wooddale said:
Mine just frooze up yesterday I think just viewing an email only had the phone two days bone stock yet.
Click to expand...
Click to collapse
Yeah, there is no matter what you do on the phone it just freeze up and you have to turn the screen off and turn it back on to fix it.
NICEGYPT said:
Yeah, there is no matter what you do on the phone it just freeze up and you have to turn the screen off and turn it back on to fix it.
Click to expand...
Click to collapse
Mine wasnt that easy I had ti use buttons power vol down to get phone to reboot.
wooddale said:
Mine wasnt that easy I had ti use buttons power vol down to get phone to reboot.
Click to expand...
Click to collapse
do you mean your device completely froze or just half of the screen?
NICEGYPT said:
do you mean your device completely froze or just half of the screen?
Click to expand...
Click to collapse
V
Completely froze
Does anyone have problems downloading with google play??
The problem happened around 3 days ago. I was trying to download something when it said "connection timed out, please try again after some time". After a few hours still I cannot load google play nor download anything
I have tried all the solutions possible for google play, service and framework ( clear cache, uninstall updates, remove accout, reboot, clear dalvik) but the connection only works in the beginning then after like 2 mins then "connection timed out" again appears.
For sure my internet connection is strong and I'm sure my ISP is not blocking google play because I can access it via web. What's weird is when I use a VPN, google play all of a sudden works flawlessly.. can anyone help me in diagnosing where exactly is the problem?
I have the same exact problem on my galaxy note 8!. My Google play store won't load anything if I'm on Wi-Fi or on cellular Data!!
But with the VPN it works!
I had a similar problems. I got the Samsung Disconnect Pro app when it was free. I installed that then had the same problems. Turned it off and everything was good. After a day turned it on and now working correctly.
ammar577 said:
I have the same exact problem on my galaxy note 8!. My Google play store won't load anything if I'm on Wi-Fi or on cellular Data!!
But with the VPN it works!
Click to expand...
Click to collapse
wow wtf samsung!
liquidguru said:
I had a similar problems. I got the Samsung Disconnect Pro app when it was free. I installed that then had the same problems. Turned it off and everything was good. After a day turned it on and now working correctly.
Click to expand...
Click to collapse
I don't have that app nor ever used it... so I wonder where my problem is coming from?
Try looking at your power options, it might be sleeping wifi (im presuming it happening on wifi). The VPN thing might solve it cause VPN usually does not sleep wifi properly
SteelPicori said:
Try looking at your power options, it might be sleeping wifi (im presuming it happening on wifi). The VPN thing might solve it cause VPN usually does not sleep wifi properly
Click to expand...
Click to collapse
No its not in the list... thanks though
drmodify said:
No its not in the list... thanks though
Click to expand...
Click to collapse
It's not something that turns up on the battery saving list, it's a power saving feature
under
Settings-->Connections-->Wi-Fi-->Advanced (top right hand corner menu)
make sure Keep Wi-Fi on during sleep is set to always
if i recall moderate battery saving will switch this off
SteelPicori said:
It's not something that turns up on the battery saving list, it's a power saving feature
under
Settings-->Connections-->Wi-Fi-->Advanced (top right hand corner menu)
make sure Keep Wi-Fi on during sleep is set to always
if i recall moderate battery saving will switch this off
Click to expand...
Click to collapse
for a minute there, I felt a glimpse of hope but...
Thanks again
I had this exact same issue on my note 8. I blame the smart switch app on these issues. I usually always do a fresh install but this time tried to be fancy and tried that. After doing a fresh install and not using any backups my phone is flawless. I know its annoying going that route but trust me it works and you will have peace of mind.
bosshog187 said:
I had this exact same issue on my note 8. I blame the smart switch app on these issues. I usually always do a fresh install but this time tried to be fancy and tried that. After doing a fresh install and not using any backups my phone is flawless. I know its annoying going that route but trust me it works and you will have peace of mind.
Click to expand...
Click to collapse
This is exactly what happened with me
bosshog187 said:
I had this exact same issue on my note 8. I blame the smart switch app on these issues. I usually always do a fresh install but this time tried to be fancy and tried that. After doing a fresh install and not using any backups my phone is flawless. I know its annoying going that route but trust me it works and you will have peace of mind.
Click to expand...
Click to collapse
What about installing unknown sources apps?
Because there's a lot of apps that I can't find in the playstore
AGHYAD90 said:
What about installing unknown sources apps?
Because there's a lot of apps that I can't find in the playstore
Click to expand...
Click to collapse
Whenever I have apps like that I back them up to my Google drive and onece the phone is set up I reinstall those apps from the cloud.
bosshog187 said:
I had this exact same issue on my note 8. I blame the smart switch app on these issues. I usually always do a fresh install but this time tried to be fancy and tried that. After doing a fresh install and not using any backups my phone is flawless. I know its annoying going that route but trust me it works and you will have peace of mind.
Click to expand...
Click to collapse
But I didn't use the smart switch app. Like you I did a fresh install
drmodify said:
But I didn't use the smart switch app. Like you I did a fresh install
Click to expand...
Click to collapse
Did you restore any data from Samsung cloud?
I'm still facing this problem. I didn't install apps that are not from Google play and I did not restore from Google or Samsung cloud. And I also did not use Smart switch. I love this phone but this issue is very frustrating to be honest
AGHYAD90 said:
What about installing unknown sources apps?
Because there's a lot of apps that I can't find in the playstore
Click to expand...
Click to collapse
bosshog187 said:
Did you restore any data from Samsung cloud?
Click to expand...
Click to collapse
Nothing.
Anyway thanks for the inputs guys, I found the culprit and it has to do with an app I downloaded and installed outside the playstore coz it was not available in my country. Once I uninstalled it the playstore came back to normal.
ammar577 said:
I'm still facing this problem. I didn't install apps that are not from Google play and I did not restore from Google or Samsung cloud. And I also did not use Smart switch. I love this phone but this issue is very frustrating to be honest
Click to expand...
Click to collapse
I understand how you feel. I felt like that for a week. I hope someone will come up with asolution for you.
If you don't mind can you disclose what app was causing you issues, I'm deleting, restarting and clearing my play store memory hoping to solve this issue but no luck so far
ok long shot but try going into
Connections-->Wi-Fi-->Advanced (menu on top right)-->Wi-Fi control history
to see if there are any apps messing with your wi-fi
Thank you... the history is clear there is nothing. But that's probably because I keep restarting the phone. Now the Google play store home page won't even load
I noticed a bug in the YouTube app on my device (note 8 SM-N950F).
while a video is playing if I minimized the movie and then maximized it (quickly few times in a row) the phone crash to boot.
I didn't face any kind of crash in the month I have it except this scenario in the youtube app .
the app version 12.44.53
as you can see :
https://youtu.be/OPA2KdPunsA
anyone else can try and report ?
thanks
I have had the same thing. It would just randomly crash out and reboot my phone when minimising/maximising videos from the little preview window when scrolling.
xMadMike said:
I have had the same thing. It would just randomly crash out and reboot my phone when minimising/maximising videos from the little preview window when scrolling.
Click to expand...
Click to collapse
I manage to find more info by trying diffrent things. I think maybe it's memory management bug. If the device is fresh from boot with nothing else running then it won't crash. But with some apps open in the background then it always happens. not randomly at all.
Did you solved it?
Sent from my SM-N950F using Tapatalk
It happens so rarely that I haven't really done anything about it. It will happen out of the blue one day and won't show up for weeks. I have gone on the Samsung Members app and it detected an unexpected reboot which it reported to Samsung so maybe they will fix it eventually.
Same thing for me. Happened already 3 times. While resizing the window or passing from portrait to landscape.
nafroman said:
I manage to find more info by trying diffrent things. I think maybe it's memory management bug. If the device is fresh from boot with nothing else running then it won't crash. But with some apps open in the background then it always happens. not randomly at all.
Did you solved it?
Click to expand...
Click to collapse
I have same problem like you. Whenever there is an apps running in the background, it will crash. I happen rarely for me but this week, youtube and instagram crash 4 times already each. Yea most likely its Ram management.
any update on how to fix it? Thanks
Zz'Rot said:
any update on how to fix it? Thanks
Click to expand...
Click to collapse
I've checked now and it won't crash. I don't know if it's related but Yesterday I've installed the latest OTA update (which was the first since I've got my unit). Any way it's seems fixed as far as i can see. Didn't do anything except updating all my apps and the unit itself to the latest version available. If it will happen again I'll keep you update.
Sent from my SM-N950F using Tapatalk
nafroman said:
I've checked now and it won't crash. I don't know if it's related but Yesterday I've installed the latest OTA update (which was the first since I've got my unit). Any way it's seems fixed as far as i can see. Didn't do anything except updating all my apps and the unit itself to the latest version available. If it will happen again I'll keep you update.
Sent from my SM-N950F using Tapatalk
Click to expand...
Click to collapse
Same, i also got the first update on my Note8 yesterday too.
Anyone else? P4xl
Only works after I've opened the app
Occasionally when I unlock my phone after being asleep it won't respond to ok Google...
Battery opt is off
Cleared cache with no luck
virtyx said:
Anyone else? P4xl
Only works after I've opened the app
Occasionally when I unlock my phone after being asleep it won't respond to ok Google...
Battery opt is off
Cleared cache with no luck
Click to expand...
Click to collapse
A few reports of the same on Aussie Whirlpool. I wonder if it's language setting bug.
Mine is fine so far, but I'm still stuck on the old Assistant due to having a GSuite account on the P4XL.
xdatastic said:
A few reports of the same on Aussie Whirlpool. I wonder if it's language setting bug.
Mine is fine so far, but I'm still stuck on the old Assistant due to having a GSuite account on the P4XL.
Click to expand...
Click to collapse
Noticed it since moving onto the new assistant
I have the same issue. need to open open first before it works. i think it started to happen on dec build for me
Same here since running custom roms...
Any known fix? Pretty annoying not being able to use a feature properly
Weird, I have the opposite problem. It's overly sensitive for me, it'll just randomly go off in my pocket when I'm having a conversation
Sent from my Pixel 4 XL using Tapatalk
Running latest stock firmware and at least once a day my phone reboots automatically. Auto restart is turned off. I have it on the table and next thing it just reboots. One time this week it turned off completely. Has anyone else experienced this and or know of a solution? Thanks
I cannot confirm anything you describe. It's either caused by a bad or disabled application or possibly faulty hardware. Test your phone at Safe Mode to see if the restarts stop. If so, you need to find out which app is causing it.
Fix an Android device that's restarting or crashing - Android Help
Try the following steps if your phone has any of these problems: Randomly reboots or restarts Shuts down without restarting Restarts constantly: Go to the Advanced troubleshooting section.
support.google.com
Why Does Android Randomly Restart? - Technipages
I provide a list of things you can try if your Android device seems to randomly restarts for no apparent reason.
www.technipages.com
hallo dare said:
Running latest stock firmware and at least once a day my phone reboots automatically. Auto restart is turned off. I have it on the table and next thing it just reboots. One time this week it turned off completely. Has anyone else experienced this and or know of a solution? Thanks
Click to expand...
Click to collapse
Can confirm. It happens to me as well. Not everyday. It is completely random. Happened twice today. After I charged it. Don't know if charging it is connected somehow to the issue. Every android phone I buy just has some odd quirks. No more. After this one I'm done. You barely see any problems like this with an iPhone.
hallo dare said:
Running latest stock firmware and at least once a day my phone reboots automatically. Auto restart is turned off. I have it on the table and next thing it just reboots. One time this week it turned off completely. Has anyone else experienced this and or know of a solution? Thanks
Click to expand...
Click to collapse
You using a SD card? If so try pulling it.
If you did any firmware update flashes since getting it, factory reset.
At least clear the system cache...
A hard reset may also get it.
@hallo dare
@mehigh95
Then check your Android System WebView version according this article:
Here's how to fix those mysterious Android WebView crashes
Download it from the Play Store or APK Mirror now
www.androidpolice.com
Thanks to all for the replies. Something i have noticed (and i hope i don't jinx myself now) is that since i turned off the "auto optimise daily" feature, i haven't had a single reboot or power off.
hallo dare said:
Thanks to all for the replies. Something i have noticed (and i hope i don't jinx myself now) is that since i turned off the "auto optimise daily" feature, i haven't had a single reboot or power off.
Click to expand...
Click to collapse
Yeah leave that junk turned off... power management is known to cause erratic behavior as well.
How it's going with the random reboots? Do you still have a problem or turning off "auto optimise daily" fixed it?
lanant said:
How it's going with the random reboots? Do you still have a problem or turning off "auto optimise daily" fixed it?
Click to expand...
Click to collapse
It still happens.
mehigh95 said:
It still happens.
Click to expand...
Click to collapse
This is not normal behavior.
If it's under warranty now might be the time... at least get the documentation started.
Have you cleared the system cache?
Try in Safe Mode as pointed it maybe a 3rd party apk; power management apps and 3rd party launchers are prime candidates. Anything that runs in the background when the screen is off.
Factory reset time...
If that doesn't get try replacing the sim card and removing the SD card if any.
If you still can't find it try reflashing the firmware.
It maybe a hardware failure... and intermittent ones can be the hardest to track down.
lanant said:
How it's going with the random reboots? Do you still have a problem or turning off "auto optimise daily" fixed it?
Click to expand...
Click to collapse
I think it actually turned out to be Nova launcher causing the problem. I uninstalled it and turned back on auto optimise on Saturday and i haven't had a reboot since.
hallo dare said:
I think it actually turned out to be Nova launcher causing the problem.
Click to expand...
Click to collapse
Nova launcher premium or free and what version?
I'm using Nova Prime, I haven't noticed any reboots but there has been occasions where the fingerprint scanner was switched back to code unlock like it had just booted up. I'll check up time if it happens again.
Latest free from Play store. 6.2.18.
I might try amd reinstall it later to see if the issue reoccurs, but there has been no reboots since i uninstalled it thankfully.
_jis_ said:
Nova launcher premium or free and what version?
Click to expand...
Click to collapse
3mel said:
there has been occasions where the fingerprint scanner was switched back to code unlock like it had just booted up.
Click to expand...
Click to collapse
This is normal security behaviour in Android and it happens every few days. It has nothing common with used launcher.
hallo dare said:
Latest free from Play store. 6.2.18.
I might try amd reinstall it later to see if the issue reoccurs, but there has been no reboots since i uninstalled it thankfully.
Click to expand...
Click to collapse
Ok, was it configured from scratch or via imported configuration from previous phone?
hallo dare said:
Latest free from Play store. 6.2.18.
I might try amd reinstall it later to see if the issue reoccurs, but there has been no reboots since i uninstalled it thankfully.
Click to expand...
Click to collapse
Might want to quit while you're ahead. A buggy 3rd party launcher is a sure fire way to crash and burn a Android OS. Boot looped twice by one on my stock Note 10+.
Take any noticable instability seriously...
blackhawk said:
Might want to quit while you're ahead. A buggy 3rd party launcher is a sure fire way to crash and burn a Android OS. Boot looped twice by one on my stock Note 10+.
Take any noticable instability seriously...
Click to expand...
Click to collapse
No doubt you're absolutely right about that, but on the other hand, with the Nova launcher, it's not normal behavior. Nova is rock solid, I've used it for years on various devices, and there's never been a problem.
_jis_ said:
No doubt you're absolutely right about that, but on the other hand, with the Nova launcher, it's not normal behavior. Nova is rock solid, I've used it for years on various devices, and there's never been a problem.
Click to expand...
Click to collapse
While I found that it's not better than the native One UI launcher, Nova Launcher didn't boot loop my 10+ into oblivion... lol, a definite plus.
What I found was it was slower and that I lost some features I liked with One UI. It used a lot more battery but some of that was due to tweaking it, but even when I wasn't adjusting it's settings it's battery usage was high. One UI unlike some of Sammy's past launchers is a fast and very stable launcher... hard to beat.
Samsung's are very customizable in their stock configuration, other makes not near as much so.
So yeah I get why you might want use a 3rd party launcher and Nova is at the top of the candidates. Not being at the mercy of every new flavor of OS and native launcher is also more harmonious and productive... so yeah, I get it.
I don't use Nova launcher and I have random reboots. What I' ve noticed is that the reboots were happening when I wasn't using the phone for a while. Also when the phone turned back on an application was active in notification curtain. In the beginning it was TuneIn although I had it force stopped from settings everytime I was using it. After I uninstalled it I didn't had any incident for quite a while. Two days ago I had a lot of reboots in a day. The app working after the reboots was always Samsung Accessory Service, I have Galaxy Watch 3 also. My guess is that the UI is trying to kill an app and it crashes. When I find some time I 'll try a factory reset with fresh install cause my current set up is based on settings from my previous phone (LH V30).