Ear speaker replacement problem - Xperia Z3 Compact Q&A, Help & Troubleshooting

So, as the title says, I just received my phone from a Sony service, and they really made a good job and replaced my ear speaker with a new one. The problem is that the back cover now is loose and I'm afraid that, through the time, my phone will be full of dust. Should I return it and let them know?

kwstas 13 said:
So, as the title says, I just received my phone from a Sony service, and they really made a good job and replaced my ear speaker with a new one. The problem is that the back cover now is loose and I'm afraid that, through the time, my phone will be full of dust. Should I return it and let them know?
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Click to collapse
Definitely, yes!

JohnRossJennings said:
Definitely, yes!
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Click to collapse
I did, and they replaced the back cover with a new one. By the way, I moved from z3 compact to X compact yesterday, found a one-day offer at the price of 200.
Thanks for replying!

Related

xperia z speaker gone to very low

hello, just washed my xperia z under running water and after that the speakers gone very low... anyone else got the same problem?
elroy944 said:
hello, just washed my xperia z under running water and after that the speakers gone very low... anyone else got the same problem?
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why the hell would you do this to such a wonderful device?
to test the waterproof-ness ?
LOL !
Aka91 said:
why the hell would you do this to such a wonderful device?
to test the waterproof-ness ?
LOL !
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Click to collapse
hehe couldn't resist to test it hahaha, but i read here: http://www.youtube.com/watch?v=Fr7q6SbX8Do
that it takes a good hour to get the normal volume back... so i think it's normal
Well, after more than a half hour my volume got back.... so people who get this same problem, i think it has to do with some protection. The speaker have to be dry to get the normal volume back
elroy944 said:
Well, after more than a half hour my volume got back.... so people who get this same problem, i think it has to do with some protection. The speaker have to be dry to get the normal volume back
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congratz!
where did you get the "Z" from?
Aka91 said:
congratz!
where did you get the "Z" from?
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Pre ordered from Hi (Netherlands) and got it yesterday
30m to an 1hour and the loudspeaker will be fine, the same thing happened my Xperia Z . Its a protection " Thing "
I expect this question to appear on forums everywhere as more people get this phone and try it out in water.
I must be too old and remember when everyone had a waterproof radio for the shower (as they were advertised everywhere as the perfect gadget gift idea).. Which was fine until water got on the speaker and it got all muffled. Same thing with the XZ! And perhaps why we don't all have radios in the shower anymore!
jonmorris said:
I expect this question to appear on forums everywhere as more people get this phone and try it out in water.
I must be too old and remember when everyone had a waterproof radio for the shower (as they were advertised everywhere as the perfect gadget gift idea).. Which was fine until water got on the speaker and it got all muffled. Same thing with the XZ! And perhaps why we don't all have radios in the shower anymore!
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Whoops Ive called up three to exchange my Xperia Z as I thought it had developed a volume fault.
I also peeled of the screen protector as the operator had asked are you sure the screen protector plastic is still attached ?
Doooh
Now the question is to fit or not fit the new supplied screen protectors that came with in the box ??
The screen looks so much sharper and clearer without it.
arcadebod said:
Whoops Ive called up three to exchange my Xperia Z as I thought it had developed a volume fault.
I also peeled of the screen protector as the operator had asked are you sure the screen protector plastic is still attached ?
Doooh
Now the question is to fit or not fit the new supplied screen protectors that came with in the box ??
The screen looks so much sharper and clearer without it.
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Please do not breed.
DeadlyDazza said:
Please do not breed.[/QUOTE
Ha ha very good I have no intention of creating a mini me, thanks for your comments glad you made to the end of the thread.
Take a bow.
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It just happened to me. You know what I did? Placed the Z's speaker against my notebook's fan, like 10 cm away. In less than 10 mins I received a notification and the volume was high again! So I guess blowing it with hot air does the trick..
I have just ordered myself a c6603 model (UK) and was worried because my bro said that the z has speaker probs but now I have read this thread I am not worried anymore. It does make sense to lower the speaker volume when in water because if you think about it, when the speaker is on it vibrates causing pressure variation so in theory it could suck in water through the protective mesh at full volume. But my acro s doesn't lower the volume when under water or wet and its OK, strange how the z seems to need a little extra protection from water but then again it is an expensive device I suppose.
Sent from my LT26w using xda premium
I had the same Issue, I read on a Forum this is normal after 1-2 Hours all Water was gone from the Speaker side and the Sound returned to the normal!
Guys, does it interfere the headset sound?
I mean, when my Z gets in the water, for about 1 hour I have both the loudspeaker and the earphones working with a very low volume...

Back Glass crack, help?

Hello guys,
I'm from Brazil and here we still don't have the new Xperia Z, but I bought one in Europe and now I have a problem.
I really don't know how, but the glass on the back is cracked. It's on the inferior left corner.
The problem is that now I'm not able to use it without looking this crack.
Is there any place that has this glass??? I don't think it's easy to change it because it's waterproof, so I guess it's not that easy.
Sorry for my bad english, but I really need help of you guys.
Thank you
manniekotty said:
Hello guys,
I'm from Brazil and here we still don't have the new Xperia Z, but I bought one in Europe and now I have a problem.
I really don't know how, but the glass on the back is cracked. It's on the inferior left corner.
The problem is that now I'm not able to use it without looking this crack.
Is there any place that has this glass??? I don't think it's easy to change it because it's waterproof, so I guess it's not that easy.
Sorry for my bad english, but I really need help of you guys.
Thank you
Click to expand...
Click to collapse
It's easy to change, the back part is just glued to the front part, there was a video that showed that you can remove the back part just by heating up the back part.
But I don't know where you can buy spare parts I think it will be expensive though.
Here is the disassemble video:
http://www.youtube.com/watch?v=jNrtamZuf7E
Here is a site where you can buy spare parts (Found in the description link of the video)
http://rounded.com/xperia-z-l36h/
xperia z back glass broken
same here with me my xperia z back glass is broken i left it on charging and dont no how my back glass is broken
ishun06 said:
same here with me my xperia z back glass is broken i left it on charging and dont no how my back glass is broken
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Click to collapse
I don't hope it was because of some heat source from the phone itself. That would mean trouble for all of us.
manniekotty said:
Hello guys,
I'm from Brazil and here we still don't have the new Xperia Z, but I bought one in Europe and now I have a problem.
I really don't know how, but the glass on the back is cracked. It's on the inferior left corner.
The problem is that now I'm not able to use it without looking this crack.
Is there any place that has this glass??? I don't think it's easy to change it because it's waterproof, so I guess it's not that easy.
Sorry for my bad english, but I really need help of you guys.
Thank you
Click to expand...
Click to collapse
I don't understand do you use the back of your phone a lot?
Same here. I am from Viet Nam. And my Black Glass screen - FRONT SCREEN is broken from hear speaker to left size of the screen. Now i can use this phone Normally but anything i have is half touchscreen. So Harder to control it .....
I waiting to some place sell this LCD parts. I think the LCD and Touch panel is 1 parts and that part is too too too expensive. And Heard somewhere when we replace the Touchscreen this phone is not have water proof......
What the suck Dragontrail glass......and SONY logo !! dude..... i can believed this glass it broken easily !! And now i dont know how it broken. I just charging the phone over night.....
Goodluck for all Xperia Z member whom do not have this problem !!! =((
iDroid8 said:
I don't understand do you use the back of your phone a lot?
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Click to collapse
He might not, but I can imagine that it's annoying when you know that there is a crack on the back.
Same as when you do a test to see if there are dead pixels, you see some, but you only see them when you do the test, many people might be annoyed by the fact that there are dead pixels.
Dsteppa said:
He might not, but I can imagine that it's annoying when you know that there is a crack on the back.
Same as when you do a test to see if there are dead pixels, you see some, but you only see them when you do the test, many people might be annoyed by the fact that there are dead pixels.
Click to expand...
Click to collapse
I'd understand if it was on the front, but this is on the back, and for some reason, when there's nothing wrong the front he feels he has to look at the back?
iDroid8 said:
I don't understand do you use the back of your phone a lot?
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Click to collapse
Hello,
The problem is that I own this phone less than a week.... so It botter me a LOT! It's really annoying when you buy something new, and it scratches, or break, or something like that.
I'm waiting for replacement parts......... hope they are available soon
manniekotty said:
Hello,
The problem is that I own this phone less than a week.... so It botter me a LOT! It's really annoying when you buy something new, and it scratches, or break, or something like that.
I'm waiting for replacement parts......... hope they are available soon
Click to expand...
Click to collapse
And there I thought i gave you a link already, maybe I should remove it....
Dsteppa said:
And there I thought i gave you a link already, maybe I should remove it....
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Click to collapse
Yes, I saw it, thanks for that, but it's out of stock..... unfortunately
between you and me.
Glass of the phone is "piece of s_h_i_t". Annoying and "unlimited" finger prints makes this phone looks like $200 Chinese copy.
Plus another problem with screen cracks like on Nexus 4.
Great job keep it up :silly:
Another Broken Class
Yes same here, my back glass cracked...... Its was in my pocket then I pulled my phone out and put it on a leather couch, within seconds I heard a "Tick" I picked up my phone and the glass had cracked.
Hot in the pocket and cold leather couch made this glass crack. also happened to my wifes phone 20mins ago when she put it on the kitchen bench.... that's what made me write this to this thread.
Massive fault with this phone. Totally ruined the IP rating now which was the reason why I brought this phone. And there is no where selling replacements of glass yet.
avetny said:
between you and me.
Glass of the phone is "piece of s_h_i_t". Annoying and "unlimited" finger prints makes this phone looks like $200 Chinese copy.
Plus another problem with screen cracks like on Nexus 4.
Great job keep it up :silly:
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Click to collapse
If you do not like style..well xperia z and glass type is not for you..glass is elegant to see...plastic is not..its up to you how to handle it
sent from my XPERIA Z using tapatalk
lyndonguti said:
If you do not like style..well xperia z and glass type is not for you..glass is elegant to see...plastic is not..its up to you how to handle it
sent from my XPERIA Z using tapatalk
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Click to collapse
WTF man ?
Read my post again.
Did I said I don't like the phone?
Did I said I don't like a design?
Did I said I like plastic more ?
The glass/quality of the phone is ****ty garbage. Because is getting dirty/dust so easy + hard to clean.
Totally when the phone is dirty it looks like a Chinese copy.
Regards.
avetny said:
WTF man ?
Read my post again.
Did I said I don't like the phone?
Did I said I don't like a design?
Did I said I like plastic more ?
The glass/quality of the phone is ****ty garbage. Because is getting dirty/dust so easy + hard to clean.
Totally when the phone is dirty it looks like a Chinese copy.
Regards.
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Click to collapse
lol i always around the xperia thread reading everything like i always doing in galaxy s2 thread...i have no idea that it was you
well sorry if you take it personally....anyway respect your decision :thumbup:
i was refering to general all who dont want glass
lyndonguti said:
lol i always around the xperia thread reading everything like i always doing in galaxy s2 thread...i have no idea that it was you
well sorry if you take it personally....anyway respect your decision :thumbup:
i was refering to general all who dont want glass
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Click to collapse
haha :laugh: Peace :good:
nhonbeo said:
Same here. I am from Viet Nam. And my Black Glass screen - FRONT SCREEN is broken from hear speaker to left size of the screen. Now i can use this phone Normally but anything i have is half touchscreen. So Harder to control it .....
I waiting to some place sell this LCD parts. I think the LCD and Touch panel is 1 parts and that part is too too too expensive. And Heard somewhere when we replace the Touchscreen this phone is not have water proof......
What the suck Dragontrail glass......and SONY logo !! dude..... i can believed this glass it broken easily !! And now i dont know how it broken. I just charging the phone over night.....
Goodluck for all Xperia Z member whom do not have this problem !!! =((
Click to expand...
Click to collapse
same issue is with i hav given my phone in service center they are annoying that it was a physical damage but after request they accepted the phone said that there is no scracth and pressure on it we send this phone to there head office in the research team in manufacturing plant they will check the phone heather it was external damage or itself hell this time sony customer service is very poor in the custumers service apple and samsung are vry good aplle was best in case of customer service i left my phone on charging overnight more than 9 hours dont knon when the glass is broken when i wake up and remove my phone the back glas is broken a hair line type crack is there from top to bottom edge to edge it was not noticable but it was broken hell this time with the sony poor customer service even the service center talk rudly what can we do the its not tough as steel sony was clamig that it was the toughest phone in the market and all ....
This could be a serious problem that could affect all devices, I always charge the phone at night, stays that way like 7-10 hours, I didn't thought that it could crack when the temperature varies. Not cool SONY!
Wow, this topic got me worried a lot.
After having a look at this video I tought it would be strong:
http://www.youtube.com/watch?feature=player_embedded&v=o3yMw2L3tJA
As that guy sure is smacking the phone all over the place without any damage left to the phone.
I think your problem must have something to do with heat when charging.
But that should not be a problem as this phone is also "snow proof".
Taking it from the snow to inside should make it crack aswell then?
Sure hope you guys get your phones fixed soon.
Kind regards, Stefan.

Tiny gap at the top speaker? Heat it up?

i have a tiny gap on the top speaker, and i am thinking about heating the top speaker up and then clamp it over the night, you think that will solve the gap problem?
or do you have any other suggestions
I have the same problem on my original and the warranty replacement I received. The replacement is actually worse plus looks like the entire front screen is on crooked. I'd also be interested to know if this would work.
cmarquette said:
I have the same problem on my original and the warranty replacement I received. The replacement is actually worse plus looks like the entire front screen is on crooked. I'd also be interested to know if this would work.
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Click to collapse
Why didn't you complain about the replacement being worse than the original? You're supposed to receive a device that doesn't have any problems, hence the 'replacement'.
TarekElsakka said:
Why didn't you complain about the replacement being worse than the original? You're supposed to receive a device that doesn't have any problems, hence the 'replacement'.
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Click to collapse
I spoke with HTC and was told the gap wasn't part of their gapless design. Yeah, I'm confused on that one. But they did want pictures of the screen to see where it was crooked. I am waiting to hear back from them. Either way, I'll be requesting another replacement.

Z1 back glass replacement and waterproofness

Since my frame is bent and my back glass is broken I really have to replace them as the dust got between back glass and the camera rendering camera with flash useless.
I'm thinking about replacing it myself, but I'm worried if it's still going to be waterproof after I replace it.
Have any of you guys replaced the back glass by yourself? How's the waterproofness after you did that?
Water resistence will be gone for sure and back glass wont stick for long.time to time you have to push it back.
Sent from my C6603 using XDA Free mobile app
I'm talking about replacing it. Both bent frame and back glass. Have you done this?
No, they will keep the water-proof capablility of the phone. First they will replace the back, remove all the old glue and rubber gasket then replace all with new glue, etc...then use high compression machine press the back cover tight to the glue. Atleast that is the process of replace back cover in my local Sony center, not sure it's applied to all....And after repair they will allow you to put the phone into water to test...
FFS
My adhesive on the back just completely stopped holding the back glass. I can take it out by shaking the device a bit or even by picking it up. I'll be sending it for the repairs...
No more Z1 development, really.
olokos said:
FFS
My adhesive on the back just completely stopped holding the back glass. I can take it out by shaking the device a bit or even by picking it up. I'll be sending it for the repairs...
No more Z1 development, really.
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That suck! Hope you got the phone without any problems later on...
BlackSoulxxx said:
That suck! Hope you got the phone without any problems later on...
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Click to collapse
Yeah. The worst thing is that I have to ship the phone on my own. I mean wrapping, talking with DHL and stuff like that to get it to authorised sony service ... -_-
Good thing is that although I'll pay a lot for the replacement of the frame and the back it will be waterproof again.
I'll send it in this weekend or at the begging of the next week.
If anyone would be interested in the state of my Z1 then here's what's wrong with it:
USB flap fell off again.
Back glass is broken
Main frame is bent
Middle frame is cracked
To fix it I'd have to buy:
Glue for middle frame, main frame
Back glass
USB flap
Middle frame
I'll propably fix it myself becaus the cost of doing this in the service would be propably as high as a new Z1. Too bad I'm not rich so I can't buy those parts yet.
If anyone is interested then I finally made pictures of my phone. At least the screen and the electronic hardware is allright.
http://imgur.com/a/MRcra?#0
olokos said:
If anyone is interested then I finally made pictures of my phone. At least the screen and the electronic hardware is allright.
http://imgur.com/a/MRcra?#0
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Click to collapse
hope you can get it fixed soon miss your dev work
AnrgKrshn said:
hope you can get it fixed soon miss your dev work
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Click to collapse
Hopefully I will, but I'll have to wait untill all of the parts that I need get available on witrigs.com so I could order OEM parts for my device.
olokos said:
Hopefully I will, but I'll have to wait untill all of the parts that I need get available on witrigs.com so I could order OEM parts for my device.
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Click to collapse
Ah, okay. I've been following you since the Xperia S xD
AnrgKrshn said:
Ah, okay. I've been following you since the Xperia S xD
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Click to collapse
I only had Xperia Play apart from Z1, flashed xperia S just few days ago, lol ^^
I didn't test it myself, but if you buy a genuine back glass assembly (that includes glue, you can buy this from, for example www.witrigs.com) and replace it properly, wait a week or so for the glue to align and stick properly it should still be waterproof. I did replace almost every part of my Z1, that is camera, back microphone, back glass - 2 times, minijack with proximity sensor, battery, main frame with all the buttons and flaps, speaker mesh and propably something else I don't really remember anymore. It doesn't matter anyway, what matters here is that if you replace middle frame - take close attention to the speaker mesh hole - the one from a phone has some sort of a gasket there, whereas the replacement one - doesn't and you can't really buy it separately. I bought the middle frame assembly from witrigs and it was also missing that gasket. Also, speaker mesh from witrigs is different from the one that was in the phone. These parts render my phone not waterproof anymore and I don't think you can buy replacements for it that would still make the phone waterproof, even if replaced with surgically perfect precision.
TL;DR
Back glass assembly (complete genuine replacement part with glue, nfc, camera etc. already on it) replacement, if done properly, may not cause your phone to lose it's waterproofness. At least from my experience.
Replacing main frame and speaker mesh, even new genuine will void it. Not because there were some mistakes in replacing them, they simply don't have all of the elements that the parts originally shipped with a new phone have. Replacing them will definitely remove its waterproofness. (with all parts from witrigs.com, that is very trusted to ship genuine, new replacement parts.
Just posting this so people googling around could find the answer.
//OFFTOPIC
AnrgKrshn said:
Ah, okay. I've been following you since the Xperia S xD
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Click to collapse
Try out my new kernel if you want Make sure to read entire first post before flashing if you are still using XZDR recovery though. http://forum.xda-developers.com/xperia-z1/development/stockbased-ok-kernel-v4-rock-solid-30-t3281806
olokos said:
I only had Xperia Play apart from Z1, flashed xperia S just few days ago, lol ^^
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Click to collapse
I swear I saw you on the XS Carbon Rom forums or something xD I'll give the kernel a shot! Was planning on flashing RR today after a long time on stock, but I guess that can wait

Please help me and check your phone. Bottom speaker water sealing issue.

Hi, I've bought an Xperia XZ2 a month ago, and I've sent it back, because it looked like it's sealing is damaged at the bottom speaker. Its looks like that on the right side of the speaker there is no sealing. After this I bought a black XZ2 too, from an original retailer but it has the same "issue". I need you help. Could you check your phone in good light conditions and tell me if there's a "hole" on your phone too? I'd appreciate that. Also, have you put you phone in water? Did it survive it without any damage? Here's some photos.
Atlax01 said:
Hi, I've bought an Xperia XZ2 a month ago, and I've sent it back, because it looked like it's sealing is damaged at the bottom speaker. Its looks like that on the right side of the speaker there is no sealing. After this I bought a black XZ2 too, from an original retailer but it has the same "issue". I need you help. Could you check your phone in good light conditions and tell me if there's a "hole" on your phone too? I'd appreciate that. Also, have you put you phone in water? Did it survive it without any damage? Here's some photos.
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Click to collapse
Weird, my black xz2 h8296 is fine.
MartinX3 said:
Weird, my black xz2 h8296 is fine.
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Click to collapse
Are you sure about it it doesnt have anything like that?
Atlax01 said:
Are you sure about it it doesnt have anything like that?
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Click to collapse
I took a shower multiple times with my phone.
I mean that theres no such a hole.
Atlax01 said:
I mean that theres no such a hole.
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Click to collapse
I think not but all is black at my phone.
Okay, thanks for your answer.. But still waiting for more replies from other people! I really want to know if its okay, or not
This is not a damage...

			
				
XZ2 Compact. No such hole on mine.

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