Please help me and check your phone. Bottom speaker water sealing issue. - Sony Xperia XZ2 Questions & Answers

Hi, I've bought an Xperia XZ2 a month ago, and I've sent it back, because it looked like it's sealing is damaged at the bottom speaker. Its looks like that on the right side of the speaker there is no sealing. After this I bought a black XZ2 too, from an original retailer but it has the same "issue". I need you help. Could you check your phone in good light conditions and tell me if there's a "hole" on your phone too? I'd appreciate that. Also, have you put you phone in water? Did it survive it without any damage? Here's some photos.

Atlax01 said:
Hi, I've bought an Xperia XZ2 a month ago, and I've sent it back, because it looked like it's sealing is damaged at the bottom speaker. Its looks like that on the right side of the speaker there is no sealing. After this I bought a black XZ2 too, from an original retailer but it has the same "issue". I need you help. Could you check your phone in good light conditions and tell me if there's a "hole" on your phone too? I'd appreciate that. Also, have you put you phone in water? Did it survive it without any damage? Here's some photos.
Click to expand...
Click to collapse
Weird, my black xz2 h8296 is fine.

MartinX3 said:
Weird, my black xz2 h8296 is fine.
Click to expand...
Click to collapse
Are you sure about it it doesnt have anything like that?

Atlax01 said:
Are you sure about it it doesnt have anything like that?
Click to expand...
Click to collapse
I took a shower multiple times with my phone.

I mean that theres no such a hole.

Atlax01 said:
I mean that theres no such a hole.
Click to expand...
Click to collapse
I think not but all is black at my phone.

Okay, thanks for your answer.. But still waiting for more replies from other people! I really want to know if its okay, or not

This is not a damage...

XZ2 Compact. No such hole on mine.

Related

xperia z speaker gone to very low

hello, just washed my xperia z under running water and after that the speakers gone very low... anyone else got the same problem?
elroy944 said:
hello, just washed my xperia z under running water and after that the speakers gone very low... anyone else got the same problem?
Click to expand...
Click to collapse
why the hell would you do this to such a wonderful device?
to test the waterproof-ness ?
LOL !
Aka91 said:
why the hell would you do this to such a wonderful device?
to test the waterproof-ness ?
LOL !
Click to expand...
Click to collapse
hehe couldn't resist to test it hahaha, but i read here: http://www.youtube.com/watch?v=Fr7q6SbX8Do
that it takes a good hour to get the normal volume back... so i think it's normal
Well, after more than a half hour my volume got back.... so people who get this same problem, i think it has to do with some protection. The speaker have to be dry to get the normal volume back
elroy944 said:
Well, after more than a half hour my volume got back.... so people who get this same problem, i think it has to do with some protection. The speaker have to be dry to get the normal volume back
Click to expand...
Click to collapse
congratz!
where did you get the "Z" from?
Aka91 said:
congratz!
where did you get the "Z" from?
Click to expand...
Click to collapse
Pre ordered from Hi (Netherlands) and got it yesterday
30m to an 1hour and the loudspeaker will be fine, the same thing happened my Xperia Z . Its a protection " Thing "
I expect this question to appear on forums everywhere as more people get this phone and try it out in water.
I must be too old and remember when everyone had a waterproof radio for the shower (as they were advertised everywhere as the perfect gadget gift idea).. Which was fine until water got on the speaker and it got all muffled. Same thing with the XZ! And perhaps why we don't all have radios in the shower anymore!
jonmorris said:
I expect this question to appear on forums everywhere as more people get this phone and try it out in water.
I must be too old and remember when everyone had a waterproof radio for the shower (as they were advertised everywhere as the perfect gadget gift idea).. Which was fine until water got on the speaker and it got all muffled. Same thing with the XZ! And perhaps why we don't all have radios in the shower anymore!
Click to expand...
Click to collapse
Whoops Ive called up three to exchange my Xperia Z as I thought it had developed a volume fault.
I also peeled of the screen protector as the operator had asked are you sure the screen protector plastic is still attached ?
Doooh
Now the question is to fit or not fit the new supplied screen protectors that came with in the box ??
The screen looks so much sharper and clearer without it.
arcadebod said:
Whoops Ive called up three to exchange my Xperia Z as I thought it had developed a volume fault.
I also peeled of the screen protector as the operator had asked are you sure the screen protector plastic is still attached ?
Doooh
Now the question is to fit or not fit the new supplied screen protectors that came with in the box ??
The screen looks so much sharper and clearer without it.
Click to expand...
Click to collapse
Please do not breed.
DeadlyDazza said:
Please do not breed.[/QUOTE
Ha ha very good I have no intention of creating a mini me, thanks for your comments glad you made to the end of the thread.
Take a bow.
Click to expand...
Click to collapse
It just happened to me. You know what I did? Placed the Z's speaker against my notebook's fan, like 10 cm away. In less than 10 mins I received a notification and the volume was high again! So I guess blowing it with hot air does the trick..
I have just ordered myself a c6603 model (UK) and was worried because my bro said that the z has speaker probs but now I have read this thread I am not worried anymore. It does make sense to lower the speaker volume when in water because if you think about it, when the speaker is on it vibrates causing pressure variation so in theory it could suck in water through the protective mesh at full volume. But my acro s doesn't lower the volume when under water or wet and its OK, strange how the z seems to need a little extra protection from water but then again it is an expensive device I suppose.
Sent from my LT26w using xda premium
I had the same Issue, I read on a Forum this is normal after 1-2 Hours all Water was gone from the Speaker side and the Sound returned to the normal!
Guys, does it interfere the headset sound?
I mean, when my Z gets in the water, for about 1 hour I have both the loudspeaker and the earphones working with a very low volume...

Back Glass crack, help?

Hello guys,
I'm from Brazil and here we still don't have the new Xperia Z, but I bought one in Europe and now I have a problem.
I really don't know how, but the glass on the back is cracked. It's on the inferior left corner.
The problem is that now I'm not able to use it without looking this crack.
Is there any place that has this glass??? I don't think it's easy to change it because it's waterproof, so I guess it's not that easy.
Sorry for my bad english, but I really need help of you guys.
Thank you
manniekotty said:
Hello guys,
I'm from Brazil and here we still don't have the new Xperia Z, but I bought one in Europe and now I have a problem.
I really don't know how, but the glass on the back is cracked. It's on the inferior left corner.
The problem is that now I'm not able to use it without looking this crack.
Is there any place that has this glass??? I don't think it's easy to change it because it's waterproof, so I guess it's not that easy.
Sorry for my bad english, but I really need help of you guys.
Thank you
Click to expand...
Click to collapse
It's easy to change, the back part is just glued to the front part, there was a video that showed that you can remove the back part just by heating up the back part.
But I don't know where you can buy spare parts I think it will be expensive though.
Here is the disassemble video:
http://www.youtube.com/watch?v=jNrtamZuf7E
Here is a site where you can buy spare parts (Found in the description link of the video)
http://rounded.com/xperia-z-l36h/
xperia z back glass broken
same here with me my xperia z back glass is broken i left it on charging and dont no how my back glass is broken
ishun06 said:
same here with me my xperia z back glass is broken i left it on charging and dont no how my back glass is broken
Click to expand...
Click to collapse
I don't hope it was because of some heat source from the phone itself. That would mean trouble for all of us.
manniekotty said:
Hello guys,
I'm from Brazil and here we still don't have the new Xperia Z, but I bought one in Europe and now I have a problem.
I really don't know how, but the glass on the back is cracked. It's on the inferior left corner.
The problem is that now I'm not able to use it without looking this crack.
Is there any place that has this glass??? I don't think it's easy to change it because it's waterproof, so I guess it's not that easy.
Sorry for my bad english, but I really need help of you guys.
Thank you
Click to expand...
Click to collapse
I don't understand do you use the back of your phone a lot?
Same here. I am from Viet Nam. And my Black Glass screen - FRONT SCREEN is broken from hear speaker to left size of the screen. Now i can use this phone Normally but anything i have is half touchscreen. So Harder to control it .....
I waiting to some place sell this LCD parts. I think the LCD and Touch panel is 1 parts and that part is too too too expensive. And Heard somewhere when we replace the Touchscreen this phone is not have water proof......
What the suck Dragontrail glass......and SONY logo !! dude..... i can believed this glass it broken easily !! And now i dont know how it broken. I just charging the phone over night.....
Goodluck for all Xperia Z member whom do not have this problem !!! =((
iDroid8 said:
I don't understand do you use the back of your phone a lot?
Click to expand...
Click to collapse
He might not, but I can imagine that it's annoying when you know that there is a crack on the back.
Same as when you do a test to see if there are dead pixels, you see some, but you only see them when you do the test, many people might be annoyed by the fact that there are dead pixels.
Dsteppa said:
He might not, but I can imagine that it's annoying when you know that there is a crack on the back.
Same as when you do a test to see if there are dead pixels, you see some, but you only see them when you do the test, many people might be annoyed by the fact that there are dead pixels.
Click to expand...
Click to collapse
I'd understand if it was on the front, but this is on the back, and for some reason, when there's nothing wrong the front he feels he has to look at the back?
iDroid8 said:
I don't understand do you use the back of your phone a lot?
Click to expand...
Click to collapse
Hello,
The problem is that I own this phone less than a week.... so It botter me a LOT! It's really annoying when you buy something new, and it scratches, or break, or something like that.
I'm waiting for replacement parts......... hope they are available soon
manniekotty said:
Hello,
The problem is that I own this phone less than a week.... so It botter me a LOT! It's really annoying when you buy something new, and it scratches, or break, or something like that.
I'm waiting for replacement parts......... hope they are available soon
Click to expand...
Click to collapse
And there I thought i gave you a link already, maybe I should remove it....
Dsteppa said:
And there I thought i gave you a link already, maybe I should remove it....
Click to expand...
Click to collapse
Yes, I saw it, thanks for that, but it's out of stock..... unfortunately
between you and me.
Glass of the phone is "piece of s_h_i_t". Annoying and "unlimited" finger prints makes this phone looks like $200 Chinese copy.
Plus another problem with screen cracks like on Nexus 4.
Great job keep it up :silly:
Another Broken Class
Yes same here, my back glass cracked...... Its was in my pocket then I pulled my phone out and put it on a leather couch, within seconds I heard a "Tick" I picked up my phone and the glass had cracked.
Hot in the pocket and cold leather couch made this glass crack. also happened to my wifes phone 20mins ago when she put it on the kitchen bench.... that's what made me write this to this thread.
Massive fault with this phone. Totally ruined the IP rating now which was the reason why I brought this phone. And there is no where selling replacements of glass yet.
avetny said:
between you and me.
Glass of the phone is "piece of s_h_i_t". Annoying and "unlimited" finger prints makes this phone looks like $200 Chinese copy.
Plus another problem with screen cracks like on Nexus 4.
Great job keep it up :silly:
Click to expand...
Click to collapse
If you do not like style..well xperia z and glass type is not for you..glass is elegant to see...plastic is not..its up to you how to handle it
sent from my XPERIA Z using tapatalk
lyndonguti said:
If you do not like style..well xperia z and glass type is not for you..glass is elegant to see...plastic is not..its up to you how to handle it
sent from my XPERIA Z using tapatalk
Click to expand...
Click to collapse
WTF man ?
Read my post again.
Did I said I don't like the phone?
Did I said I don't like a design?
Did I said I like plastic more ?
The glass/quality of the phone is ****ty garbage. Because is getting dirty/dust so easy + hard to clean.
Totally when the phone is dirty it looks like a Chinese copy.
Regards.
avetny said:
WTF man ?
Read my post again.
Did I said I don't like the phone?
Did I said I don't like a design?
Did I said I like plastic more ?
The glass/quality of the phone is ****ty garbage. Because is getting dirty/dust so easy + hard to clean.
Totally when the phone is dirty it looks like a Chinese copy.
Regards.
Click to expand...
Click to collapse
lol i always around the xperia thread reading everything like i always doing in galaxy s2 thread...i have no idea that it was you
well sorry if you take it personally....anyway respect your decision :thumbup:
i was refering to general all who dont want glass
lyndonguti said:
lol i always around the xperia thread reading everything like i always doing in galaxy s2 thread...i have no idea that it was you
well sorry if you take it personally....anyway respect your decision :thumbup:
i was refering to general all who dont want glass
Click to expand...
Click to collapse
haha :laugh: Peace :good:
nhonbeo said:
Same here. I am from Viet Nam. And my Black Glass screen - FRONT SCREEN is broken from hear speaker to left size of the screen. Now i can use this phone Normally but anything i have is half touchscreen. So Harder to control it .....
I waiting to some place sell this LCD parts. I think the LCD and Touch panel is 1 parts and that part is too too too expensive. And Heard somewhere when we replace the Touchscreen this phone is not have water proof......
What the suck Dragontrail glass......and SONY logo !! dude..... i can believed this glass it broken easily !! And now i dont know how it broken. I just charging the phone over night.....
Goodluck for all Xperia Z member whom do not have this problem !!! =((
Click to expand...
Click to collapse
same issue is with i hav given my phone in service center they are annoying that it was a physical damage but after request they accepted the phone said that there is no scracth and pressure on it we send this phone to there head office in the research team in manufacturing plant they will check the phone heather it was external damage or itself hell this time sony customer service is very poor in the custumers service apple and samsung are vry good aplle was best in case of customer service i left my phone on charging overnight more than 9 hours dont knon when the glass is broken when i wake up and remove my phone the back glas is broken a hair line type crack is there from top to bottom edge to edge it was not noticable but it was broken hell this time with the sony poor customer service even the service center talk rudly what can we do the its not tough as steel sony was clamig that it was the toughest phone in the market and all ....
This could be a serious problem that could affect all devices, I always charge the phone at night, stays that way like 7-10 hours, I didn't thought that it could crack when the temperature varies. Not cool SONY!
Wow, this topic got me worried a lot.
After having a look at this video I tought it would be strong:
http://www.youtube.com/watch?feature=player_embedded&v=o3yMw2L3tJA
As that guy sure is smacking the phone all over the place without any damage left to the phone.
I think your problem must have something to do with heat when charging.
But that should not be a problem as this phone is also "snow proof".
Taking it from the snow to inside should make it crack aswell then?
Sure hope you guys get your phones fixed soon.
Kind regards, Stefan.

[Q] a clicking sound while taking photo?

First of all,Sorry if this thread had been covered elsewhere.. Been using my xperia z for few months now and just yesterday I been using my phone to take pictures for the whole day. I notice that my phone start to have a click sound when my phone zooming either in or out. I have made my phone silence of its camera sound but it seem like the sound was not from the speaker but from the back of the phone. As if there is something hitting the back glass of the phone. Note: it was hot yesterday, my xperia z was in my tough case by casemate, and phone was hanging at my neck the whole time. Beforehand it never had any sound but now it does and sometimes occasionally happen. Do u guys facing the same problem? And what might be the reason for the click soubd? Should I be worried?
Thanks all
ILoveXperia said:
First of all,Sorry if this thread had been covered elsewhere.. Been using my xperia z for few months now and just yesterday I been using my phone to take pictures for the whole day. I notice that my phone start to have a click sound when my phone zooming either in or out. I have made my phone silence of its camera sound but it seem like the sound was not from the speaker but from the back of the phone. As if there is something hitting the back glass of the phone. Note: it was hot yesterday, my xperia z was in my tough case by casemate, and phone was hanging at my neck the whole time. Beforehand it never had any sound but now it does and sometimes occasionally happen. Do u guys facing the same problem? And what might be the reason for the click soubd? Should I be worried?
Thanks all
Click to expand...
Click to collapse
I've got the same problem. Is it normal?
Mine does it aswell.... my guess is that the sounds comes from the lens when stabilizing/focusing the picture
klijakub said:
I've got the same problem. Is it normal?
Click to expand...
Click to collapse
I thought I was the only or had spoiled my phone.. Its maybe normal but should be taken into consideration of what it might be..
kolipko said:
Mine does it aswell.... my guess is that the sounds comes from the lens when stabilizing/focusing the picture
Click to expand...
Click to collapse
I was thinking the same but then when I try to detect the sound it comes from the back panel that is located near to the len.. So as for the lens stabilizing or focusing it at the lens and not the back panel. I hope this is not a problem that may cause malfunctions to the device..:crying: maybe im not hearing it properly of the sound location..

A unique problem on my Xperia T

Hello fellow Xperia T users..
I have a slight problem.
I have a small smear mark inside my screen...on my Sony Xperia T. It can only be seen in light or white backgrounds...
My phone is second hand, so god knows what the previous user has done to it..
I do not want to send it to Sony for repair due to costs.
So hence I'm asking if anyone can advice.
If I do a screenshot of the screen..the mark is not produced in the picture.
I have checked by taking off the screen protector and cleaning the screen, but the mark is still there...
It's just abit annoying....
XDA00000 said:
Hello fellow Xperia T users..
I have a slight problem.
I have a small smear mark inside my screen...on my Sony Xperia T. It can only be seen in light or white backgrounds...
My phone is second hand, so god knows what the previous user has done to it..
I do not want to send it to Sony for repair due to costs.
So hence I'm asking if anyone can advice.
If I do a screenshot of the screen..the mark is not produced in the picture.
I have checked by taking off the screen protector and cleaning the screen, but the mark is still there...
It's just abit annoying....
Click to expand...
Click to collapse
I think it can be dead pixel. You must replace screen;/
Ghost4Fun said:
I think it can be dead pixel. You must replace screen;/
Click to expand...
Click to collapse
Yes you could be right, but I'm not sure 100%..
Okay here is the photo:
https://imageshack.com/i/fvjqu4j
The faint smudged straight diagonal line above the explaination mark!
and
Here is a slightly better pic..
the black arrows indicate faint smudge straight line....
https://imageshack.com/i/1a6al3j
Looks like water damage
ArmaNineTSeven said:
Looks like water damage
Click to expand...
Click to collapse
Possibly? I don't know...
Remember the photos are very bad quality and the screen looks perfect expect for the mark indicated by black arrows.
Thanks
XDA00000 said:
Possibly? I don't know...
Remember the photos are very bad quality and the screen looks perfect expect for the mark indicated by black arrows.
Thanks
Click to expand...
Click to collapse
Did you also pull off the anti shatter protection? So are you sure there's nothing left on the glass?
St.Jimmy90 said:
Did you also pull off the anti shatter protection? So are you sure there's nothing left on the glass?
Click to expand...
Click to collapse
Yes I did
XDA00000 said:
Yes you could be right, but I'm not sure 100%..
Okay here is the photo:
https://imageshack.com/i/fvjqu4j
The faint smudged straight diagonal line above the explaination mark!
and
Here is a slightly better pic..
the black arrows indicate faint smudge straight line....
https://imageshack.com/i/1a6al3j
Click to expand...
Click to collapse
bro try capturing the image with take screenshot option in the power menu
XDA00000 said:
Hello fellow Xperia T users..
I have a slight problem.
I have a small smear mark inside my screen...on my Sony Xperia T. It can only be seen in light or white backgrounds...
My phone is second hand, so god knows what the previous user has done to it..
I do not want to send it to Sony for repair due to costs.
So hence I'm asking if anyone can advice.
If I do a screenshot of the screen..the mark is not produced in the picture.
I have checked by taking off the screen protector and cleaning the screen, but the mark is still there...
It's just abit annoying....
Click to expand...
Click to collapse
romeoofair said:
bro try capturing the image with take screenshot option in the power menu
Click to expand...
Click to collapse
See above friend in red.
XDA00000 said:
See above friend in red.
Click to expand...
Click to collapse
if that thing is not produced in the screenshot ,its definitely not related to the display. and i dont think its the mixing pixel. did you check removing the screengaurd by sony? i mean sony xperia t has its own screencard by sony. if you remove it you wont even have the sony logo
romeoofair said:
if that thing is not produced in the screenshot ,its definitely not related to the display. and i dont think its the mixing pixel. did you check removing the screengaurd by sony? i mean sony xperia t has its own screencard by sony. if you remove it you wont even have the sony logo
Click to expand...
Click to collapse
You don't seem to know anything about a screen and a screenshot. If you have a dead pixel on a screen, and do a screenshot it will safe the data sent do the screen as a picture.... And he already said that he removed anything that was on the screen. I did that on my XT, too, and I still have the sony logo!
romeoofair said:
if that thing is not produced in the screenshot ,its definitely not related to the display. and i dont think its the mixing pixel. did you check removing the screengaurd by sony? i mean sony xperia t has its own screencard by sony. if you remove it you wont even have the sony logo
Click to expand...
Click to collapse
Yes screenguard is completely off.. the one that came with the phone...
Apparently the Sony logo does not come off on the Xperia T, but does on Xperia Z.
St.Jimmy90 said:
You don't seem to know anything about a screen and a screenshot. If you have a dead pixel on a screen, and do a screenshot it will safe the data sent do the screen as a picture.... And he already said that he removed anything that was on the screen. I did that on my XT, too, and I still have the sony logo!
Click to expand...
Click to collapse
but my z lost sony logo when i removed screencard. so i thought its the same. dont be serious dude . i just want to say what i think. even i dont know of the 2nd screencard given by sony before. so i thought he would have not removed it
I'm happy both of you are helping me....:good:
XDA00000 said:
I'm happy both of you are helping me....:good:
Click to expand...
Click to collapse
sorry dude . i dont have xperia t to know about it exactly
romeoofair said:
sorry dude . i dont have xperia t to know about it exactly
Click to expand...
Click to collapse
Its fine...:good:
Can you see it, when screen is off? So if you use a torch and look at the screen, is it still visible?
I have something similar on my notebook screen. And I'm not sure how it happened, and I tried to clean it but nothing helped.
St.Jimmy90 said:
Can you see it, when screen is off? So if you use a torch and look at the screen, is it still visible?
I have something similar on my notebook screen. And I'm not sure how it happened, and I tried to clean it but nothing helped.
Click to expand...
Click to collapse
With the screen off, I cant see anything at all..
I can hardly see it when the screen is on...lol!
It's just annoying to have even a slight mark on my precious Xperia T screen.
Hey i have the same "problem" as you i guess! I have it for a very long time now, but i have white pixels on my screen, its like 3 dots that you see on white or even just light backgrounds, its really annoying. I think its a dead pixel, im gonna try one of those dead pixel remover or something and gonna tel you tomorrow if it worked.
GL wiht your phone
hhamzah49 said:
Hey i have the same "problem" as you i guess! I have it for a very long time now, but i have white pixels on my screen, its like 3 dots that you see on white or even just light backgrounds, its really annoying. I think its a dead pixel, im gonna try one of those dead pixel remover or something and gonna tel you tomorrow if it worked.
GL wiht your phone
Click to expand...
Click to collapse
Well I have tried this dead pixel remover app, it didn't work.
I don't think I have dead pixels, its some kind of mark..not sure...
Anyway I'm going to have to live with it!

Ear speaker replacement problem

So, as the title says, I just received my phone from a Sony service, and they really made a good job and replaced my ear speaker with a new one. The problem is that the back cover now is loose and I'm afraid that, through the time, my phone will be full of dust. Should I return it and let them know?
kwstas 13 said:
So, as the title says, I just received my phone from a Sony service, and they really made a good job and replaced my ear speaker with a new one. The problem is that the back cover now is loose and I'm afraid that, through the time, my phone will be full of dust. Should I return it and let them know?
Click to expand...
Click to collapse
Definitely, yes!
JohnRossJennings said:
Definitely, yes!
Click to expand...
Click to collapse
I did, and they replaced the back cover with a new one. By the way, I moved from z3 compact to X compact yesterday, found a one-day offer at the price of 200.
Thanks for replying!

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