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Howdy. My Z3C has gotten wet quite a few times already, without trouble, I've had it for a few weeks now. Today, I decided to test it in the shower with some music (BT speakers) and browsing some sites. Naturally, beforehand, I checked the sealing on the waterproof slots, they were closed snugly. The shower wasn't too hot, about 30 degrees celsius.
I was curious to see how the touch would hold up under wet conditions (surprisingly well!). It did get splattered quite a bit, since I was exploring the device its water resistance. All went perfectly and the device seemed fine.
About ~15 minutes after the shower, I noticed something strange. My device 'buzzed' three times and the screen went dark. Curious, I tried to turn on the screen. Nothing. Holding the powerbutton longer makes it repeat the 3 buzzes, shortly flashing the screen (sony logo, slightly displaced and with some red). This, to me, seems like water got into the device after all (how!?). It should be able to withstand some water splatter easily.
So now I'm slightly panicking... has anyone had similar experiences and found solutions?
EDIT: Started digging for answers and took out the SIM and MicroSD. And what do I find.. a damp micro SD card. It wasn't soaking wet, but some water definitely creeped into the top slot. I'm very unimpressed with the water seal right now. I'm letting it dry and will see if it starts tomorrow. Fingers crossed.
Angelusz said:
Howdy. My Z3C has gotten wet quite a few times already, without trouble, I've had it for a few weeks now. Today, I decided to test it in the shower with some music (BT speakers) and browsing some sites. Naturally, beforehand, I checked the sealing on the waterproof slots, they were closed snugly. The shower wasn't too hot, about 30 degrees celsius.
I was curious to see how the touch would hold up under wet conditions (surprisingly well!). It did get splattered quite a bit, since I was exploring the device its water resistance. All went perfectly and the device seemed fine.
About ~15 minutes after the shower, I noticed something strange. My device 'buzzed' three times and the screen went dark. Curious, I tried to turn on the screen. Nothing. Holding the powerbutton longer makes it repeat the 3 buzzes, shortly flashing the screen (sony logo, slightly displaced and with some red). This, to me, seems like water got into the device after all (how!?). It should be able to withstand some water splatter easily.
So now I'm slightly panicking... has anyone had similar experiences and found solutions?
EDIT: Started digging for answers and took out the SIM and MicroSD. And what do I find.. a damp micro SD card. It wasn't soaking wet, but some water definitely creeped into the top slot. I'm very unimpressed with the water seal right now. I'm letting it dry and will see if it starts tomorrow. Fingers crossed.
Click to expand...
Click to collapse
Does not sound that good. But you should be able to claim warranty. As its a new phone the seller is obliged to provide evidence when blaming you for having damaged the phone beforehand.
Did you charge it with a magnetic charger adapter or did you always fumble open the seal and connect it via micro usb?
I directly bought a magnetic charger and am currently using the phone as ftp server in order to exchange data with the pc as i never want to touch that tricky door again.I can imagine that reusing the seals over and over again can lead to degradation and consequent loss of waterresistance.
I really hope that your phone miraculously survives but even if it does it would be better to get a replacement as you never know what damage the water did. And fluids are pretty toxic , for all electronics. Your phone could just die 3 months later.
2mal16 said:
Does not sound that good. But you should be able to claim warranty. As its a new phone the seller is obliged to provide evidence when blaming you for having damaged the phone beforehand.
Did you charge it with a magnetic charger adapter or did you always fumble open the seal and connect it via micro usb?
I directly bought a magnetic charger and am currently using the phone as ftp server in order to exchange data with the pc as i never want to touch that tricky door again.I can imagine that reusing the seals over and over again can lead to degradation and consequent loss of waterresistance.
I really hope that your phone miraculously survives but even if it does it would be better to get a replacement as you never know what damage the water did. And fluids are pretty toxic , for all electronics. Your phone could just die 3 months later.
Click to expand...
Click to collapse
Thanks for your reply and sympathy. I have used a magnetic charger from day 1. Funny enough, to prevent exactly this problem. The only times the slot has been open, was during installation of the microsd and initial installation and data transfer. From there on out, it's been closed for a week or two.
It did survive being in my pocket while I got soaked canooing (teambuilding with colleagues). I even made some pictures and videos then. Somehow, it didn't like the shower. Perhaps it got a bit too steamy?
Hard to say, but I will definitely claim warranty if it turns out the device is now defective. I've not used it outside specifications. It could be in the same conditions on a tropical rainy day in the southern lands.
I'm just going to go and sleep soon (>3AM here), rest my worries and have hope for the morrow!
Did any of the water hit the phone directly out of the shower head? That's alot of water pressure, of which I'm not sure the phone was able to withstand. That's why its generally recommend to not put your phone directly under running water.
Good luck though... Keep us posted
Try the pressure sensor test:
1) close all flaps
2) dial *#*#7378423#*#* (7378423 = SERVICE)
3) service tests/pressure sensor
4) press the screen, pressure should go up
Planned to (and should have) gone to bed, but didn't yet (really will after this post!)
The water jets should be no problem. Read more about IP ratings on wikipedia: http://en.wikipedia.org/wiki/IP_Code In short: Immersion requires a way higher rating than high pressure water jets (and a shower cannot be considered high pressure).
As for the pressure test: Impossible, the phone doesn't start anymore. But I didn't know that existed, neat!
I've now put it in a bin of rice and on the central heater (no worries, insulated it so it won't heat up to enormous temperatures).
I'm pessimistic.
Really sorry to hear that man. I've been showering with my phone too XD, luckily without incident. I know a few others who've been doing so regularly as well so I'm pretty confident the phone can withstand it. Let's hope your phone revives tomorrow, but it IS strange water got in if you recall sealing the phone properly.
Water vapour is less dense than water and will travel through the seals.. It is not meant to go in hot water / steam..
Sent from my D5803 using XDA Free mobile app
pricey2009 said:
Water vapour is less dense than water and will travel through the seals.. It is not meant to go in hot water / steam..
Sent from my D5803 using XDA Free mobile app
Click to expand...
Click to collapse
It's true that vapor is less dense, but coming from the first ever water resistant phone, I have seen some videos. On one of the videos people were 'cooking' the XZ and there were no problems afterwards.
Here is one of the vids:
https://www.youtube.com/watch?v=slngeQtyTlg
The Xperia Z even had lower resistance ratings then the Z3 Compact.
In my opinion 30C water shouldn't be a problem at all. I have showered with my XZ multiple times and with hotter water temperatures.
Most of the times the seal isn't the problem, but the adhesive that wasn't glued properly.
It's dead. A night in the rice did nothing. Whenever I try to start it, it vibrates 3x, flashes the sony logo and turns off again. When I put it in the charging cradle, it loops this action.
I'm contacting the supplier to get it exchanged.
For the people above here, I did not expose it to "hot" water, just warm. It was not exposed to high-pressure vapors. The seal simply wasn't as good as it should have been. Reading about the IP ratings, by all standards, it should have survived this adventure without trouble.
Unfortunately, that is not my luck.
Sorry that you are having this issue but steam is a different animal than submerged water and I think most electronic manufacturers specify against it
Angelusz said:
I'm contacting the supplier to get it exchanged.
Click to expand...
Click to collapse
Hope this gets sorted...please do let us know how good or bad the exchange process was...
Does it work now?
Exchange process was horrible, more than two months. They repaired it, and it works. I've already gotten a new unit in the meantime though.
Hijacking sort of this post, I just bought a Z3 compact, and I chose the z3 compact over the z1 compact because I read that the IP rating was higher, and ive been reading around that the z1 compact worked flawlesly while the z3 compact is dying on almost everyone. ugh. Now Im afraid of watering mine.
rmartinezdl said:
Hijacking sort of this post, I just bought a Z3 compact, and I chose the z3 compact over the z1 compact because I read that the IP rating was higher, and ive been reading around that the z1 compact worked flawlesly while the z3 compact is dying on almost everyone. ugh. Now Im afraid of watering mine.
Click to expand...
Click to collapse
I think it's region/version dependent - I know 2 other people (and myself) who have D5803s (Central Europe 1 version) and the phone is perfectly waterproof.
Brought my Z3C from Spark here in NZ, just recently been for a surf after work (didnt have it out there with me) had it in the shower with me to get rid of the dust from Dyna drilling all day, now I have the same issue... Gonna get a hair drier on a low heat onto it soon....
****en disappointing though, Im an electrician by trade and know all about IP ratings, this phone should not be given one if it can not withstand what its rated at. I always had my Z1 in the shower with me with no issue (only the touch screen issue, thats why I have the now dead Z3C)
Will let you know about drying it with direct heat soon. Realistically if it was stuffed cause of water damage it would most likely just not work at all.
---------- Post added at 10:24 PM ---------- Previous post was at 09:24 PM ----------
Nith2 said:
Brought my Z3C from Spark here in NZ, just recently been for a surf after work (didnt have it out there with me) had it in the shower with me to get rid of the dust from Dyna drilling all day, now I have the same issue... Gonna get a hair drier on a low heat onto it soon....
****en disappointing though, Im an electrician by trade and know all about IP ratings, this phone should not be given one if it can not withstand what its rated at. I always had my Z1 in the shower with me with no issue (only the touch screen issue, thats why I have the now dead Z3C)
Will let you know about drying it with direct heat soon. Realistically if it was stuffed cause of water damage it would most likely just not work at all.
Click to expand...
Click to collapse
So after using the hair drier on it (info tab pulled out n all) and dropping it on the floor in frustration, it is now back to a normal working mode. I am assuming that it was the hair drier and not the drop that fixed it. Next step was to spray the **** out of it with electronic contact cleaner.
Hope this works for someone else. Dont be scared of heating it up or even using contact cleaner. The equipment shouldnt be that sensitive then again it is a Sony product...
---------- Post added at 10:31 PM ---------- Previous post was at 10:24 PM ----------
spider1029 said:
Try the pressure sensor test:
1) close all flaps
2) dial *#*#7378423#*#* (7378423 = SERVICE)
3) service tests/pressure sensor
4) press the screen, pressure should go up
Click to expand...
Click to collapse
I dont think this relates to the IP rating of the phone, millibar pressure doesnt change when flaps are opened, and i doubt the phone has a built in air pump...
To trý ☺☻☺
Angelusz said:
Howdy
. My Z3C has gotten wet quite a few times already, without trouble, I've had it for a few weeks now. Today, I decided to test it in the shower with some music (BT speakers) and browsing some sites. Naturally, beforehand, I checked the sealing on the waterproof slots, they were closed snugly. The shower wasn't too hot, about 30 degrees celsius.
I was curious to see how the touch would hold up under wet conditions (surprisingly well!). It did get splattered quite a bit, since I was exploring the device its water resistance. All went perfectly and the device seemed fine.
About ~15 minutes after the shower, I noticed something strange. My device 'buzzed' three times and the screen went dark. Curious, I tried to turn on the screen. Nothing. Holding the powerbutton longer makes it repeat the 3 buzzes, shortly flashing the screen (sony logo, slightly displaced and with some red). This, to me, seems like water got into the device after all (how!?). It should be able to withstand some water splatter easily.
So now I'm slightly panicking... has anyone had similar experiences and found solutions?
EDIT: Started digging for answers and took out the SIM and MicroSD. And what do I find.. a damp micro SD card. It wasn't soaking wet, but some water definitely creeped into the top slot. I'm very unimpressed with the water seal right now. I'm letting it dry and will see if it starts tomorrow. Fingers crossed
.
Click to expand...
Click to collapse
Please try this: http://forums.xda-developers.com/general/off-topic/guide-how-to-make-phone-waterproof-case-t2998771
Angelusz said:
Exchange process was horrible, more than two months. They repaired it, and it works. I've already gotten a new unit in the meantime though.
Click to expand...
Click to collapse
im thinking of getting my water damaged z3c repaired, did your phone come back waterproofed? was the repair worth it?
did the supplier fix it for you without any question? it happend to me and i dont know what to do...
Thanks in advance for any advice offered...
Some orange juice spilled on my S6 Edge and caused liquid damage to PBA (motherboard) components. (By the way, thanks to all that called for a "cooler" looking phone...now it can't withstand a splash of liquid, but that's another post in another thread)
In my naïve nature, I assumed that Samsung would be able to repair the phone for me, albeit at a significant cost, so I sent it off to their repair center.
The ticket notes were updated after a Samsung tech looked at the phone and deemed it Beyond Economic Repair (BER) due to liquid damage to PBA components and send the broken phone in the mail without even giving me the option to pay to replace the damaged internals. After all, replacing parts of the phone should not be as expensive as purchasing the phone at full cost right?
I've done some reading online to see what options I have available to me at this point, but all seem to point to the damaged phone being a really expensive paper weight.
I just wanted to check in to see if anyone has had experience with a situation like this...or if anyone had advice on what options I have at this point.
Can the phone be repaired for less than the full retail cost of a replacement phone (approx. $900 for the model I have)?
If not, do liquid damaged phones sell for spare parts? (Screen & body of the phone are in mint condition)
You can go to Swappa.com and look in the boneyard to see if anyone is selling a busted s6 for parts. You can also sell your damaged phone in the boneyard.
It was likely more than a splash, I'm guessing a spill or full dunk if it migrated all the way through to the motherboard?
I've dropped my phone in a full sink of water (twice) and immediately grabbed it out and it was completely unharmed.
If a splash had the ability to damage it, then how did it manage to do this:
https://www.youtube.com/watch?v=LGBKmIlk52Q
Is there any life in the phone at all? Orange juice is very corrosive and a electrical conductor due to the ions in the juice, so it doesn't take much to short things out and reek havoc. I don't know how good you are at taking things apart and fixing them but if it were me I would tear into it and completely disassemble it. Wash all the boards thoroughly with distilled water then give it a soaking in 100% isopropal alcohol. Let it dry thoroughly, check the battery for voltage and try and fire it up. Don't wash or soak the battery by the way. I've fixed a few phone this way that had coke or dirty water in them. Had an iPhone my wife dropped in a toilet last an additional two years after doing this. I had a phone myself I dropped in a glass of diet coke go back to working after a thorough cleaning. Still works to this day and that's been years ago. Those technicians aren't going to spend the time doing this due to the cost of the labor and the off chance it may quite on you down the rd. Anyhow, hope you can revive it. Good luck!
RajCaj said:
Thanks in advance for any advice offered...
Some orange juice spilled on my S6 Edge and caused liquid damage to PBA (motherboard) components. (By the way, thanks to all that called for a "cooler" looking phone...now it can't withstand a splash of liquid, but that's another post in another thread)
In my naïve nature, I assumed that Samsung would be able to repair the phone for me, albeit at a significant cost, so I sent it off to their repair center.
The ticket notes were updated after a Samsung tech looked at the phone and deemed it Beyond Economic Repair (BER) due to liquid damage to PBA components and send the broken phone in the mail without even giving me the option to pay to replace the damaged internals. After all, replacing parts of the phone should not be as expensive as purchasing the phone at full cost right?
I've done some reading online to see what options I have available to me at this point, but all seem to point to the damaged phone being a really expensive paper weight.
I just wanted to check in to see if anyone has had experience with a situation like this...or if anyone had advice on what options I have at this point.
Can the phone be repaired for less than the full retail cost of a replacement phone (approx. $900 for the model I have)?
If not, do liquid damaged phones sell for spare parts? (Screen & body of the phone are in mint condition)
Click to expand...
Click to collapse
You picked the phone! you could have gotten the less flashy seemingly more durable sibling if you had wanted.
Otherwise though yeah, you could see how much Samsung would charge you to fix it, and or start looking for replacement parts.
TechSavvy2 said:
It was likely more than a splash, I'm guessing a spill or full dunk if it migrated all the way through to the motherboard?
I've dropped my phone in a full sink of water (twice) and immediately grabbed it out and it was completely unharmed.
If a splash had the ability to damage it, then how did it manage to do this:
https://www.youtube.com/watch?v=LGBKmIlk52Q
Click to expand...
Click to collapse
It was in a bag with a unsealed bottle of orange juice. When the bag was picked up, the bottle of orange juice spilled and wet the phone. It wasn't fully submerged, and was in contact with the juice for 30 seconds max.
The phone was a little wet on the outside, but was still functional. I wiped it off and the phone operated with no problem.
Few hours later it started acting up. I restarted it and could never get it to boot back up, while not plugged in, since.
As a matter of fact, I didn't shut the phone down and immediately start remediation because I assumed (from watching the videos like you linked) the phone was capable of withstanding brief exposure to liquid.
beaverslayer said:
Is there any life in the phone at all? Orange juice is very corrosive and a electrical conductor due to the ions in the juice, so it doesn't take much to short things out and reek havoc. I don't know how good you are at taking things apart and fixing them but if it were me I would tear into it and completely disassemble it. Wash all the boards thoroughly with distilled water then give it a soaking in 100% isopropal alcohol. Let it dry thoroughly, check the battery for voltage and try and fire it up. Don't wash or soak the battery by the way. I've fixed a few phone this way that had coke or dirty water in them. Had an iPhone my wife dropped in a toilet last an additional two years after doing this. I had a phone myself I dropped in a glass of diet coke go back to working after a thorough cleaning. Still works to this day and that's been years ago. Those technicians aren't going to spend the time doing this due to the cost of the labor and the off chance it may quite on you down the rd. Anyhow, hope you can revive it. Good luck!
Click to expand...
Click to collapse
It has *some* life. If I plug the phone in to a generic USB power brick, the Samsung logo will pop up & start the AT&T music and then immediately goes into a reboot loop where it starts the process over again. If I plug it into the Samsung USB brick it came with, I was able to get it to fully boot into the operating system, but crashed the first time I tried to access my pictures in the gallery, and then allowed me to pull up the pictures after a second try.
If there is no power going to the phone (via USB or wireless charging) the phone does not respond at all.
I watched a video of a S6 Edge teardown and it's MUCH more difficult than the previous models (which had removable back panels). I think iFixit rated it a reparability score of 3 out of 10.
They had to use special equipment to lift the back glass up enough (just short of breaking it) to get a guitar looking pick underneath to remove the glue. Once the back glass is off, they had to also unglue the battery to get it out.
Not having much to loose at this point, I submerged it in 91% iso-rubbing alchohol for 3hrs and will let it set in a bag of rice for 2-3 days.
I think the damage has already been done though. Will removing corrosion after there's been a short on the circuit board do anything?
whoamanwtf said:
You picked the phone! you could have gotten the less flashy seemingly more durable sibling if you had wanted.
Otherwise though yeah, you could see how much Samsung would charge you to fix it, and or start looking for replacement parts.
Click to expand...
Click to collapse
Yea, I did pick it. IR blaster is an important feature for me, so my options were HTC or Samsung. I've owned 2 galaxy phones & like the synergy with my Samsung TV so I went for the Galaxy....despite my concerns with the step backwards (in terms of water resistance & utility) from the S5.
I've talked to Samsung and they will not give me an option to repair. They say that the parts + labor to fix the phone exceeds the cost of a new phone.
When a phone with possible water damage is sent to Samsung for repair....do they actually open up the phone to verify it's liquid damage, or do they just look for the liquid indicator and call it liquid damage if it's red?
My regular S6 survived a massive downpour yesterday while hiking I have no idea how I got so lucky. I opened it up to check it too and everything was okay internally. I guess they weren't kidding when they said it can withstand some liquid damage so long as it isn't submerged.
From the Moderator
To all in this thread ........... Water damage, liquid damage .....etc
To answer a couple of these questions .......... If water infiltrates inside the back of the phone ...... there is a strip that will change properties that indicates water got in the phone. Newer devices (not just phones, cameras lenses...etc) uses more exotic materials that you cannot easily detect ..... they will show up under UV .......... so to answer that Yes the manufacturer usually can tell..... if it is not obvious, often they do not check ......
To all the Physics ..... comments .......... Water infiltrates based on the seal of the back or the front depending on how the phone is constructed air resistance within the device if sealed ...we could assume it is 14.7 psi or Sea level average atmospheric pressure. As soon as you drop something into say a pool, if it were to sink to 5-feet under the psi would increase to about 17 psi outside force pushing against the interior 14.7 psi....... Without getting into partial pressure laws and more math and physics.........
Greater Out side force is exerting against a lesser force inside the phone........ this precipitates faster infiltration ......... All aforesaid is great academics ......... The Bottom line is this
If you drop your phone into water or any water based fluid then...... Remove as quickly as possible, remove the power source (this is why I prefer a removable battery) the power source is the thing that Really speeds up the water damage.
So here is how to deal with water intrusions
1. Dry it off
2. Remove the power source asap
3. Dry it again .....
4. Immerse is Rubbing alcohol 91% (preferably Denatured reagent) if possible, the Alcohol bonds the water molecules to it for a minute or 2........ then remove and dry off with paper towels
5. Then put in Millet, Rice, Desiccant... etc
I have had to do this a number of times in my life with underwater cameras when the housing leaks ........ a real pain being 100-120 feet under and have to stop the shoot because of a housing leaks
But considering my average lens is 1000 bucks and saltwater will destroy the coatings (not to mention electronics) I have only lost 1 lens and one camera in 25 years and no phone ever due to water infiltration occurrences. But being careful and immediate response is the key ....... be Vigilant ( in this case, that means know how to open the phone and remove the power source)
Hope that helps clear some things up ..........
In South Africa we get ADH (accident and damage handling) on Samsung flagships, but they have been tightening the strings since the S5.
ADH covers screen / body damage with a free repair as part of the warranty.
Water damage on the S6 AFAIK isn't covered anymore like it was on previous Galaxy devices.
Sent from my SM-G920F using Tapatalk
RajCaj said:
Thanks in advance for any advice offered...
Some orange juice spilled on my S6 Edge and caused liquid damage to PBA (motherboard) components. (By the way, thanks to all that called for a "cooler" looking phone...now it can't withstand a splash of liquid, but that's another post in another thread)
In my naïve nature, I assumed that Samsung would be able to repair the phone for me, albeit at a significant cost, so I sent it off to their repair center.
The ticket notes were updated after a Samsung tech looked at the phone and deemed it Beyond Economic Repair (BER) due to liquid damage to PBA components and send the broken phone in the mail without even giving me the option to pay to replace the damaged internals. After all, replacing parts of the phone should not be as expensive as purchasing the phone at full cost right?
I've done some reading online to see what options I have available to me at this point, but all seem to point to the damaged phone being a really expensive paper weight.
I just wanted to check in to see if anyone has had experience with a situation like this...or if anyone had advice on what options I have at this point.
Can the phone be repaired for less than the full retail cost of a replacement phone (approx. $900 for the model I have)?
If not, do liquid damaged phones sell for spare parts? (Screen & body of the phone are in mint condition)
Click to expand...
Click to collapse
Purchase an s6 active
Sent from my SAMSUNG-SM-G890A using Tapatalk
Beyond Economic repair means the cost of fixing it is more than the phones cost.
Yes, the phone that just released in the US last Friday, on AT&T only.
Had I known what I know now about the S6 Edge's ability to stand up to liquid exposure & the cost to repair liquid damaged phones, I would have foregone the Edge pre-order and waited the 2 months for Samsung to offer a waterproof version of the phone. Also, prior Active models had lesser hardware profiles and wouldn't have seemed like a good alternative for me when I was in the market for a new phone.
I really wish more manufactures built their phone with IR ports....then I wouldn't be beholden to Samsung's BS.
oka1 said:
So here is how to deal with water intrusions
1. Dry it off
2. Remove the power source asap
3. Dry it again .....
4. Immerse is Rubbing alcohol 91% (preferably Denatured reagent) if possible, the Alcohol bonds the water molecules to it for a minute or 2........ then remove and dry off with paper towels
5. Then put in Millet, Rice, Desiccant... etc
I have had to do this a number of times in my life with underwater cameras when the housing leaks ........ a real pain being 100-120 feet under and have to stop the shoot because of a housing leaks
But considering my average lens is 1000 bucks and saltwater will destroy the coatings (not to mention electronics) I have only lost 1 lens and one camera in 25 years and no phone ever due to water infiltration occurrences. But being careful and immediate response is the key ....... be Vigilant ( in this case, that means know how to open the phone and remove the power source)
Hope that helps clear some things up .........
Click to expand...
Click to collapse
Thanks for the advise....I will certainly handle things differently if this ever happens again.
Couple of quick questions, since you have experience with this stuff....
Is it possible for the 91% alcohol to further damage the device? Are there specific components that do okay in an alcohol bath vs others? IE battery, speakers, camera, etc?
Also, how long should you dry the phone in absorbent material before attempting to power it up again?
Before I sent the phone off to Samsung, I could at least get the phone to power up while plugged in.
Since I've received the phone back from Samsung, and have given it the alcohol / rice treatment, the phone won't power up at all...even plugged in.
Either way, the phone is dead I'm afraid. Since I'm not certain which components are working, and are not, I can't even sell the thing for spare parts. Most expensive paperweight I've ever owned!
RajCaj said:
Thanks for the advise....I will certainly handle things differently if this ever happens again.
Couple of quick questions, since you have experience with this stuff....
Is it possible for the 91% alcohol to further damage the device? Are there specific components that do okay in an alcohol bath vs others? IE battery, speakers, camera, etc?
Also, how long should you dry the phone in absorbent material before attempting to power it up again?
Before I sent the phone off to Samsung, I could at least get the phone to power up while plugged in.
Since I've received the phone back from Samsung, and have given it the alcohol / rice treatment, the phone won't power up at all...even plugged in.
Either way, the phone is dead I'm afraid. Since I'm not certain which components are working, and are not, I can't even sell the thing for spare parts. Most expensive paperweight I've ever owned!
Click to expand...
Click to collapse
Cannot put in Alcohol if the battery is connected ....... Battery and any fluid = not good .... The other items really will not do anything ........ either way Go to Pandawill.com, Aliexpress.com, Dynamism.com or Chinawholesale.com one of those websites sells motherboards and other cell phone parts I think I saw them for like 80 bucks ......... worth looking into ..... Sorry the phone died...... good luck
You can buy it from aliexpress,amazon or HCQS
Just wanted to share my negative experience and may be get a piece of advise. I dropped my Galaxy S6 (not edge) into the water after which home button stopped working. Couple weeks later as home button were still not functioning I soaked my phone in 99.9% of isopropyl alcohol. Couple hours later half of screen stopped reacting to fingers, and a few hours screen become black. There were also significant damage to frond and back panel plastic base behind the glass - see photos. I still hear some notifications which gives me a hope that there are still some life in it. I also left phone in rise for 4 days with no improvement. Does anyone had such a negative experience with Alcohol soaking and what could be a solution if any?
zipper3 said:
Just wanted to share my negative experience and may be get a piece of advise. I dropped my Galaxy S6 (not edge) into the water after which home button stopped working. Couple weeks later as home button were still not functioning I soaked my phone in 99.9% of isopropyl alcohol. Couple hours later half of screen stopped reacting to fingers, and a few hours screen become black. There were also significant damage to frond and back panel plastic base behind the glass - see photos. I still hear some notifications which gives me a hope that there are still some life in it. I also left phone in rise for 4 days with no improvement. Does anyone had such a negative experience with Alcohol soaking and what could be a solution if any?
Click to expand...
Click to collapse
If your phone is still acting like that or even died, you can open it up ( check youtube vids for dissasembly )
Take any clean alcohol..95%+ and ESD brush ( or toothbrush if you dont have any ) Take off any modules from your motherboard like microphones, cameras, usb board etc. Then gently clean everything with brush and alkohol. When you're finished - put it in electric oven if u have any for 1-2 hours in max 90 degrees temp. If not - use a hairdryer. Do same thing with usb board. Then put it back togheter and try.
I'm going to put short sentences for quickness
Bought N6 off Mobile Phones Direct. Good service. No issues.
Phone charger starts whittling.
Motorola replace charger.
Phone slowly develops symptoms of dodgy battery within 6 weeks:
Expanding battery, case pulling away, red hot charging and draining fast.
After lots of liaison with Motorola who did their best to suggest it was my apo usage they eventually take it for repair. I sent it off ' immaculate ' apart from the fault.
Despite me sending loads of documented online proof that devices like this are being replaced, the Phone comes back 'repaired' not replaced which disappointed me.
Any way I get it back a week later, and initially the phone seems better; apparently it's had a new back and battery.
However I noticed the back was not flush. About .5mm out in alignment and its slightly raised.
In addition, the phone battery gets up to 40 odd degrees when charging and at times it's not pleasant to touch, it's that hot when charging. This is how it all started in the first place!
They've offfered to take it back 'again' and do a ' sort this once and for all ' repair.
I just feel hard done by here. The phone was brand spankers in April and 3 months down the line it's in for a second repair and Motorola aren't even considering replacing this obviously dodgy handset.
If this second repair isn't perfect and working satisfactorily, surely I have some sort of legal rights here to demand a replacement under the not fit for purpose sales of goods act ?
Xperia23 said:
In addition, the phone battery gets up to 40 odd degrees when charging and at times it's not pleasant to touch, it's that hot when charging. This is how it all started in the first place!
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40C, you do realize that a human body on average is at 37C?? 40C isnt even close to being considered hot. when charging, 40C can be considered cool, not hot. lol.
Yeh I realise this I'm just saying that the CPU temp app suggests that temp, but to touch the phone is red hot. Like a cup of tea after its been sat for 10 mins Max.
Thanks for the condescending tone though.
Red Hot suggests burning your skin off. Red Hot would melt the device.
The device is going to get somewhat hot. Not red hot as you suggest.
If that were the case, you would easily be able to separate the glass from the LCD and also pull the LCD from the frame.
Xperia23 said:
Yeh I realise this I'm just saying that the CPU temp app suggests that temp, but to touch the phone is red hot. Like a cup of tea after its been sat for 10 mins Max.
Thanks for the condescending tone though.
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unfortunately, feel isnt an accurate way to discuss temperature. all feel does is show you whats warmer or cooler than what you are feeling with. and that has nothing to do with my tone towards your issie, it just is what it is. i read people complaining constantly that their phone reaches 40C(lol). well, guess what, it can get much hotter normally, up to 100C, thats 212F, or the boiling point of water.
i feel bad for you about your issue, but that happens. but 40C when charging has nothing to do with it.
I'd send it back for the second look-see, since you feel that the back is out of alignment (picture, please?)
I'd offer that the heat issue doesn't seem extreme for a phone, depending upon how it's being charged (e.g., fast charge). Also, do you keep this in any sort of case, perhaps?
I've actually never used the Motorola charger, instead I use a USB 99% of the time. I do recall reading about battery issues with a minority of folks who used the fast charger, so perhaps that's what you initially hit?
- ooofest
For starters the app might be inaccurate but all I know is the phone to touch is considerably hot. Heat kills battery life or increases degradation so therefore it won't be long at this rate, before I need another new battery. My point is this is how it all started and its starting again. Motorola seem quite happy to keep repairing. My simple question was where you feel I stand before claiming unfit for purpose. In a 2 year contract I expect the phone to be reliable but i have no trust in this device. I'll send it back see what they do. Probably another case and send it back.
Xperia23 said:
For starters the app might be inaccurate but all I know is the phone to touch is considerably hot. Heat kills battery life or increases degradation so therefore it won't be long at this rate, before I need another new battery. My point is this is how it all started and its starting again. Motorola seem quite happy to keep repairing. My simple question was where you feel I stand before claiming unfit for purpose. In a 2 year contract I expect the phone to be reliable but i have no trust in this device. I'll send it back see what they do. Probably another case and send it back.
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and unfortunately, touch does not give you a temperature reading. ok, try this experiment, itll show you about touch and temperature. get 3 glasses of water, one cold, one hot, and one room temperature. put your left hand in tbe cold water and your right hnd in the hot water. keep them there for about 3 minutes. then take out both hands and put both hands into the room temp water. your left hand, which was in cold water, will now feel warm. and your right hand, which was in hot water, will now feel cool. yet they both are in the same temp water.
anyways, send it back, and a hope for a better future from me to you
Right.....Thanks for that. However I know the difference from a phone thats warm to touch and overheating. I expect warm, but I know the phone should be getting this hot, end of. I'm not the only one as well with this issue... Just do a google search. See for yourself. Clearly im pissin in the wind here.
Xperia23 said:
Right.....Thanks for that. However I know the difference from a phone thats warm to touch and overheating. I expect warm, but I know the phone should be getting this hot, end of. I'm not the only one as well with this issue... Just do a google search. See for yourself. Clearly im pissin in the wind here.
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battery bloating, no you weren't the only one. with a heat issue, you are. sure, you can google and find people that think they have heat issues with the device, but in reality, the issue is in their heads.
Like you said pissing in the wind. Good luck getting help just ridiculed
Mobile Phone Direct in the end replaced - as I was told it fell to the retailer regardless of 28 days or not, if its within 6 months in the UK it falls to the retailer in cases like mine with faulty products. In the end, after sending the phone off to the retailer, they replaced it with a new one one, no issues - took long to get there, but I did in the end.
The new one was perfect throughout my contract. Not a single overheating issue - although it did get warm when charging (nothing like before) and the battery and back cover remain fine.
Hi
I am into hill walking and mountaineering. I am finding that my note 8 will shutdown if the temperature is below about -5C and I start the camera to take some pics. Once it's shutdown, it will refuse to start until warmed up, and needs a soft reset. It also comes back with 5% showing in the battery but had 80% at the time of shutdown.
It's rather a pain in the neck. My old Xperia Z5, Z3C and Z1 would do -20C without ever having issues.
I am assuming this is just an annoying 'feature' of Samsung devices rather than a fault.
I am thinking of running a background number crunching app to prevent deep sleep! Samsung is not interested, wondered if others had the same issue. If I stick my old Z5 and the Note 8 in my freezer at -15 for an hour the note 8 shuts down, but the Z5 carries on as normal. Prob down to cheap/nasty battery tech in the note 8.
Nigel
That is interesting. I'm going to northern Japan this Sunday for 3 weeks. It will be snow and freezing cold. I'll report back how my Note 8 works there. I really hope mine won't shutdown when i really need to use it.
veletron said:
Hi
I am into hill walking and mountaineering. I am finding that my note 8 will shutdown if the temperature is below about -5C and I start the camera to take some pics. Once it's shutdown, it will refuse to start until warmed up, and needs a soft reset. It also comes back with 5% showing in the battery but had 80% at the time of shutdown.
It's rather a pain in the neck. My old Xperia Z5, Z3C and Z1 would do -20C without ever having issues.
I am assuming this is just an annoying 'feature' of Samsung devices rather than a fault.
I am thinking of running a background number crunching app to prevent deep sleep! Samsung is not interested, wondered if others had the same issue. If I stick my old Z5 and the Note 8 in my freezer at -15 for an hour the note 8 shuts down, but the Z5 carries on as normal. Prob down to cheap/nasty battery tech in the note 8.
Nigel
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That's a lil concerning -5C = +23F. Last week it was negative -10F here. I was shoveling snow for about an hour, big driveway/sidewalk path aka snowblower needs fixed. I took a few pics and took some calls/text. No shutdowns here. Now at the same time shoveling snow takes a lot of work so maybe my body heat was keeping it warm in pocket.
But at the same time the same could be said about what your doing and body heat idk. We need more people to chime in.
Oh bonus people in hot climates don't be afraid to chime in. Curious how this phone handles the heat. Gets cold here in winter, but really hot and mushy in the summer.
Hi
Mine is not in a pocket, but rather mounted to a chest strap on rucksack so it gets full force of cold and wind - exactly the same as my old Z5 - reason: it is also my GPS for walking and ski-touring. Maybe you can leave yours out in the cold exposed for an hour, then try taking a photo and see if it shuts down?
Nigel
veletron said:
Hi
Mine is not in a pocket, but rather mounted to a chest strap on rucksack so it gets full force of cold and wind - exactly the same as my old Z5 - reason: it is also my GPS for walking and ski-touring. Maybe you can leave yours out in the cold exposed for an hour, then try taking a photo and see if it shuts down?
Nigel
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You could put it in a crown royal bag with a handwarmer. Would probably keep it warm enough. I live just 80 miles south of Canada in the PNW. It was 7 degrees last week. I left my phone in my car for a while and it was fine. It was really cold, but still working.
it's a glass phone. there is nothing under the glass but the components. that's the difference between it and your sony phone. glass is not a great insulator
Aye, might offer a work-around but not a particularly convenient one. I'll be back with Xperia end 2018 when I am due an upgrade. The phone only appears to actually shutdown when the camera is started while its cold. Must be high current draw, causing a voltage drop that gets detected and the device gets shutdown. Love the screen and pen, and camera, moved from Xperia after three separate devices as they looked old fashioned with their HUGE bezels, and refusal to adopt wireless charging.
It was 2 degrees F here in Nashville TN last week, but I stayed indoors and didn't go outside for any length of time to see how my phone would have been affected. Had some friends who went to the Jacksonville/Tennessee football game a couple of weeks ago.........16 degrees; they left early because they couldn't feel their limbs even with multiple hand/foot warmers...............I wonder how they kept their phones warm.
WaxysDargle said:
it's a glass phone. there is nothing under the glass but the components. that's the difference between it and your sony phone. glass is not a great insulator
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Its a glass phone in a heavy duty rubber case that I stuck it in! Both phones have a glass front! The wee bit of alu on the rear of the Z5 vs the glass on the Note 8 should not equate to a 15C difference in the temperature the device can withstand while continuing to function. I suspect the real reason is inferior battery tech vs Sony, and over-zealous low voltage detection and device shutdown.
I note that my Samsung 360cam also shutdown due to the cold this weekend gone, but my GoPro kept working.
Nigel
veletron said:
Its a glass phone in a heavy duty rubber case that I stuck it in! Both phones have a glass front! The wee bit of alu on the rear of the Z5 vs the glass on the Note 8 should not equate to a 15C difference in the temperature the device can withstand while continuing to function. I suspect the real reason is inferior battery tech vs Sony, and over-zealous low voltage detection and device shutdown.
I note that my Samsung 360cam also shutdown due to the cold this weekend gone, but my GoPro kept working.
Nigel
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this could be a result of sammy overcompensating for their note7 debacle last year. the fact that root limits my battery at 80% says a lot.
WaxysDargle said:
this could be a result of sammy overcompensating for their note7 debacle last year. the fact that root limits my battery at 80% says a lot.
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Isn't that 80% thing due to locked bootloader on Snapdragon? Root on Exynos doesn't have 80% issue, so not sure it's related to those Note 7 problems. The camera issue itself might still be though.
sefrcoko said:
Isn't that 80% thing due to locked bootloader on Snapdragon? Root on Exynos doesn't have 80% issue, so not sure it's related to those Note 7 problems. The camera issue itself might still be though.
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you're right, it is due to locked bootloader and the detection of root. it is no mistake that 80% is the cap when rooted. samsung did that on purpose. it started on models released after the note7, which is why i suspect they are weary of battery troubles, and if you root and begin to alter the system, the chances of an incident go up.
what camera issue are you referring to?
veletron said:
Hi
Mine is not in a pocket, but rather mounted to a chest strap on rucksack so it gets full force of cold and wind - exactly the same as my old Z5 - reason: it is also my GPS for walking and ski-touring. Maybe you can leave yours out in the cold exposed for an hour, then try taking a photo and see if it shuts down?
Nigel
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I will do that for you. I have a porch on my 2nd floor room. We're supposed to get 6-9 inches again this weekend with below temps close to 0 F maybe below. I will leave it out for an hour then try to use it. Probably will have same problem as you I am guessing.
Especially when phone is exposed like you pointed out and no body heat to keep it warm. Like others pointed out which forgot glass sucks for insulation. But at the same time I thought the note had a few layers of glass? The best house windows are double and tripled layers sumtimes more. They offer good insulation.
WaxysDargle said:
you're right, it is due to locked bootloader and the detection of root. it is no mistake that 80% is the cap when rooted. samsung did that on purpose. it started on models released after the note7, which is why i suspect they are weary of battery troubles, and if you root and begin to alter the system, the chances of an incident go up.
what camera issue are you referring to?
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Great, thank you for confirming. The camera issue was the one mentioned by OP regarding trouble in colder temperatures. I just meant that while the 80% battery limit wasn't related to battery concerns or safety measures, I can't say with the same certainty that the camera issue described by OP isn't somehow related to that.
Nick216ohio said:
I will do that for you. I have a porch on my 2nd floor room. We're supposed to get 6-9 inches again this weekend with below temps close to 0 F maybe below. I will leave it out for an hour then try to use it. Probably will have same problem as you I am guessing.
Especially when phone is exposed like you pointed out and no body heat to keep it warm. Like others pointed out which forgot glass sucks for installation. But at the same time I thought the note had a few layers of glass? The best house windows are double and tripled layers sumtimes more. They offer good installation.
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Maybe triple pane windows are made from a special type of glass? Or perhaps the spacing between those layers provides insulation not present on our phones? Not sure, just speculating here...
sefrcoko said:
Great, thank you for confirming. The camera issue was the one mentioned by OP regarding trouble in colder temperatures. I just meant that while the 80% battery limit wasn't related to battery concerns or safety measures, I can't say with the same certainty that the camera issue described by OP isn't somehow related to that.Maybe triple pane windows are made from a special type of glass? Or perhaps the spacing between those layers provides insulation not present on our phones? Not sure, just speculating here...
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Yeah idk crap a bout house windows lol. You're right they're made out of special glass I believe and spacing exists. Would think even few layers of glass would make some difference in phone? But I am no expert on glass and insulation. So I will just shut up lol.
glass,plastic,metal or whatever material wont do any difference in cold weather with prolonged exposer.( case or no case)
if it takes 10 minutes to get to minus 5 or if it take 30 minutes, you still will get there. the question at hand is at what temp does the phone stop( if it acctualy does).
i think this is the data we are looking for.
Little more insight
https://www.google.com/amp/s/amp.usatoday.com/amp/860460001
It happed recently two times with my S9 Plus at around 0C temperature both time battery was above 50% and after restart it was at 2 percent. i don't know why the this happened at this "happy to work" temprature.
This is silly.. It's supposed to be IP68. It got wet from low pressure tap water, I didn't mind because I know it's IP68. I was about to take a photo and noticed it's blurry, looked on the back and both the main and wide angle lenses are filled with water drops. So annoying.
The 5X lens is perfect for some reason, zero drops there.
I sent email to Giztop, I hope they can help.
Don't trust any phone to be watertight... many have learned the hard way.
Think of it more like being water resistant.
NEVER expose a phone to salt water. If -any- gets inside it's a sure death.
Damn.. I bought the 512/12 version just 5 months ago. What a sh*tshow..
galr said:
Damn.. I bought the 512/12 version just 5 months ago. What a sh*tshow..
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If it hasn't worked it's way to the mobo you should be fine after the clean out.
Just keep it powered down until then.
Truth be told the seals are rather puny on all phones. It's nice when they work, just don't count on it.
Realize that being under water 3 feet is 1.3 psi of pressure. It will find any openings... hence the max 30 minute warning on most "waterproof" phones.
Two ziplock freezers bags will make it waterproof for a couple inches to a few feet in depth. Even then I would keep an eye on it.
blackhawk said:
If it hasn't worked it's way to the mobo you should be fine after the clean out.
Just keep it powered down until then.
Truth be told the seals are rather puny on all phones. It's nice when they work, just don't count on it.
Realize that being under water 3 feet is 1.3 psi of pressure. It will find any openings... hence the max 30 minute warning on most "waterproof" phones.
Two ziplock freezers bags will make it waterproof for a couple inches to a few feet in depth. Even then I would keep an eye on it.
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I had an LG V30 in the past.. It was in the water so many times , I figured IP68 can be trusted. I guess not all phones are made alike.
Anyway, I turned it off and it's sitting in rice (no idea if it actually works, but better than nothing).
My biggest worry is actually water marks on the camera glass after it dries. The main reason for buying this phone is the camera.
I already sent Giztop an email about it, let's see what they will reply.
Mine fell in a sink once but it was ok . Xiaomi waterproofing seems kinda hit and miss tbh
Forget the rice, eat it.
Heat drives out moisture even in a high humidity environments ie a hot box. Used in tropics to perverse lens, surgical equipment, etc.
Don't over cook it though
A constant 110F will work but it may take a spell.
The water will likely leave a residue but it may not be an issue. Try to gently tap it to the side so it will vaporize elsewhere.
I'm using a sous vide box , inserted a hair dryer in the whole of the sous vide and set the HD on low. Whenever it's turned on the moist goes away, as soon as I stop it comes back. Trying now 30 minutes or so, I'll update.
Giztop seems to avoid taking care of it, but I learned IP68 is not to be trusted. $1200 lesson.
galr said:
I'm using a sous vide box , inserted a hair dryer in the whole of the sous vide and set the HD on low. Whenever it's turned on the moist goes away, as soon as I stop it comes back. Trying now 30 minutes or so, I'll update.
Giztop seems to avoid taking care of it, but I learned IP68 is not to be trusted. $1200 lesson.
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It's not a expensive lesson yet... have it taken apart and dried.
That's probably the best option to avoid damaging it.