Broken image files while shooting with live focus - Samsung Galaxy Note 8 Questions and Answers

Have anyone else had this problem? What could be the issue?

YES! I lost like 30 pictures I took at Mt. St. Helens! I was very very very upset. They were there for like 24hours, then boom, all of them turned into your SS. This happened WITHOUT using live focus, for me. I'm not sure whats causing it, but this is my process so far trying to narrow it down:
-Took random picture after I noticed this, and it turned into unreadable file and eventually disappeared all together within 24hours. Pictures are all stored on the EXTSD card on my phone.
-Removed EXTSD Card. (EXTSD is a Samsung 64gig Samsung XC I Class 10)
-Factory reset my phone for a different issue with secure folder.
-Took another random picture, and its still there and readable 18hours later (stored to internal memory)
Im hoping the SD card was just faulty or something because its very worrying to take "once in a lifetime" pictures and have them disappear 24hours later and be irrecoverable. Ill def. be following this thread to see if anybody pins it down.

Proweedsmoker said:
YES! I lost like 30 pictures I took at Mt. St. Helens! I was very very very upset. They were there for like 24hours, then boom, all of them turned into your SS. This happened WITHOUT using live focus, for me. I'm not sure whats causing it, but this is my process so far trying to narrow it down:
-Took random picture after I noticed this, and it turned into unreadable file and eventually disappeared all together within 24hours. Pictures are all stored on the EXTSD card on my phone.
-Removed EXTSD Card. (EXTSD is a Samsung 64gig Samsung XC I Class 10)
-Factory reset my phone for a different issue with secure folder.
-Took another random picture, and its still there and readable 18hours later (stored to internal memory)
Im hoping the SD card was just faulty or something because its very worrying to take "once in a lifetime" pictures and have them disappear 24hours later and be irrecoverable. Ill def. be following this thread to see if anybody pins it down.
Click to expand...
Click to collapse
I changed to a smaller Samsung SD for a while and got to keep all my pictures. Then I changed to a cheaper bigger one and voila - the problem came back.
Did you ever find a way to restore the broken photos?

Related

Camera storage location, will not save to SD

Anyone else having trouble getting the camera app to save to SD? If I change the storage setting to internal, take a pic, then change it back to SD, and take a pic, it will actually go to SD. Then, I wait an hr, take a pic, it goes to internal even though SD is still selected! Very frustrating. I am on stock rom. I've tried "clear data" on the gallery and the camera app. I also tried, obviously, rebooting the phone. Been having this problem since I got the phone.
Mine works fine. It originally was set to store photos in internal storage but I changed it several months ago and now all my photos and videos go right into the dcmi folder on my sd card.
If the problem persists, I probably contact VZ tech support and talk to them about the issue. Are you rooted? If not maybe just call and get a replacement sent to you...
I seem to have found the issue by accident today. I found the button under manage storage that allows you to move all to sd. On inspection, turns out for whaever reason my internal and external are mounted backwards. If I set camera to store to internal memory it will use dcim on the sd. Also, if I select move all to sd, it takes the stuff from the sd and moves it to internal. Odd. I'm sure this will be solved when ics gets pushed or when I root and put a different rom on. Guess ill just deal with it for now.

[Q] Camera shutter lag with microSD

I'm having this weird problem with the first photo I take with my Lumia 620 takes around 2/4 seconds to be saved if I'm using an microSD card. I've seen in other forums that this happens to any Lumia phone and even HTC ones with micorSD so it's a WP8 problem rather than a specific model of phone or card. I'm using a 16Gb Sandisk Ultra Class 10 UHS-1
Let me explain step by step:
1. Pick up the phone after a couple of minutes of inactivity, it seems like the microSD times out because this problem doesn't happen if you lock and unlock the phone straight away.
2. Open the camera app, focus the photo, and press the shutter button.
3. The phone won't take the photo, it will continue to act like nothing was pressed for another 3 to 4 seconds.
4. The photo is finally taken, in whatever position the phone is now, so the photo is not stored in any buffer or anything like that.
5. Any photo after that is instantaneous.
This problem happens as long as you have the microSD on the phone. Even if you set the phone to save the images in the internal memory, the first photo will continue to lag. Remove the SD card and everything is fine again.
What I've found out is that formatting the microSD as exFAT with 64kb clusters helps with this problem, however it doesn't disappear, it's only reduced.
I know there's other people with this problem, my question is, has anyone found out a way to fix this (other that removing the microSD card)?
P.S.: Yes, I've formatted the card, reset the camera, restored the phone to factory settings and tested with an empty card.
Timerever said:
I'm having this weird problem with the first photo I take with my Lumia 620 takes around 2/4 seconds to be saved if I'm using an microSD card. I've seen in other forums that this happens to any Lumia phone and even HTC ones with micorSD so it's a WP8 problem rather than a specific model of phone or card. I'm using a 16Gb Sandisk Ultra Class 10 UHS-1
Let me explain step by step:
1. Pick up the phone after a couple of minutes of inactivity, it seems like the microSD times out because this problem doesn't happen if you lock and unlock the phone straight away.
2. Open the camera app, focus the photo, and press the shutter button.
3. The phone won't take the photo, it will continue to act like nothing was pressed for another 3 to 4 seconds.
4. The photo is finally taken, in whatever position the phone is now, so the photo is not stored in any buffer or anything like that.
5. Any photo after that is instantaneous.
This problem happens as long as you have the microSD on the phone. Even if you set the phone to save the images in the internal memory, the first photo will continue to lag. Remove the SD card and everything is fine again.
What I've found out is that formatting the microSD as exFAT with 64kb clusters helps with this problem, however it doesn't disappear, it's only reduced.
I know there's other people with this problem, my question is, has anyone found out a way to fix this (other that removing the microSD card)?
P.S.: Yes, I've formatted the card, reset the camera, restored the phone to factory settings and tested with an empty card.
Click to expand...
Click to collapse
I have exactrly the same problem with my Nokia Lumia 620 Still hoping to get a solituion...
my Lumia had big problems with exFat, including the lag when taking pictures (even worse with videos). Converting it to fat32 and then reformatting it with the phone fixed it for me.
Same problem here... Thanks for the tip about exFat.
A related question: how does the music player fares for you with songs on microSD?
Because mine behaves very badly, with lots of duplicate songs. Do you think the two problems can be related?
BlackTornado said:
Same problem here... Thanks for the tip about exFat.
A related question: how does the music player fares for you with songs on microSD?
Because mine behaves very badly, with lots of duplicate songs. Do you think the two problems can be related?
Click to expand...
Click to collapse
I don't know, this problems seems to come in randomly. After formatting the card, it's gone for a time.. I've tried only using ONE tool to put music on it (in my case, the explorer) and it seems to work. Other people at wpcentral have reported this also, the phone seems to have a problem with music synced from more than one program. It was the same for me, I dropped the music in via Explorer and then added an album via Windos media player, and I directly got multiple duplicates..

I believe i found a bug...L520 Gdr3.....

During the snowfal this morning i was filming with my L520.
Instead of closing the camera, i closed the flipcover and put the little Phone back in my jacket........yes the cam was stil running.
After a while i discovered my error and switcht it of.
No problem.............until i looked ad the video.
The video had trouble playing after 18 minutes of playtime, it froze after exact 18 minutes.
My first action was a reboot.
Then i looked at the video again, and again after 18 minutes it frozed............
I tried to delete the video but that was a big no go............
Instead of deleting the Phone rebooted.
After boot up, the Phone crashed and rebooted again ( by it self ).
After a couple of unexplainable reboots i removed the battery and tried to boot again.
No cure.....it kept freezing and rebooting.
So again i removed the battery and this time the Sd and copied and removed the video manualy with my laptop.
After that i put the Sd card back in and booted the little monster.
Strangely anougt............it worked, no odd reboots and no freezing.
I looked at the video on my laptop and the video was 3.5 Gb and a playtime of 45 minutes.
But i only had clean video for 18 minutes and after that the mediaplayers crashed.
I did some editing and splitted the video in two parts, one the 18 minutes and the rest.
The 18 minutes was exactly 1 Gb.
Maybe i am wrong but is there a link to the 1 Gb or 18 minutes.??????????
The troubles begon after i tried to play that video, and it would not let me remove it......
Am i on to something?
Yeah, could be an issue with videos larger than 1GB (or longer than 18 minutes) I guess... Did you actually put the phone to sleep (power button) before pocketing it, or just cover it? Was there any more actual video past that 18 minute mark (i.e. was any of the second part watchable)?
GoodDayToDie said:
Yeah, could be an issue with videos larger than 1GB (or longer than 18 minutes) I guess... Did you actually put the phone to sleep (power button) before pocketing it, or just cover it? Was there any more actual video past that 18 minute mark (i.e. was any of the second part watchable)?
Click to expand...
Click to collapse
The second part was not watchable, even after a atempt of recoding.
About the sleepmode, i never do that, i always tick it to the homescreen and then flip the case and thats it.
I wil try to trigger that event againt.......
Odd that the cutoff should be so precise. Do you happen to know whether that was the exact point at which you pocketed the phone, or should there have been more to the recording (or do the last few minutes just show the inside of your jacket)?
GoodDayToDie said:
Odd that the cutoff should be so precise. Do you happen to know whether that was the exact point at which you pocketed the phone, or should there have been more to the recording (or do the last few minutes just show the inside of your jacket)?
Click to expand...
Click to collapse
I took a shot for about five minutes, instead of switching the cam of, ik just flipt the cover and putted it away.
Once i in the livingroom i laid it down on the table so i got images ( mostly the sayling of the room ).
When i discovered my error, ( it was stil recording ) i stopped the cam and thats about it.
Last night i tried it again, but it won't let me tape that long anymore ( it keeps taping but does not save the video ), if i tape lets say 15 minutes, no problems and it saves the file, above the 18 minutes, it does nothing...not saving anything at all.
maybe it's the format of the SD card? You could try using one formatted to exFat (no file size limits) or use the internal storage, which should be NTFS.
However, if the card is fat32, the file size limit should be 4GB I think?
th0mas96 said:
maybe it's the format of the SD card? You could try using one formatted to exFat (no file size limits) or use the internal storage, which should be NTFS.
However, if the card is fat32, the file size limit should be 4GB I think?
Click to expand...
Click to collapse
I will look in to it tomorrow, just gut the Lumia Black update
And.......we are back.
Video's are cut of aprox around 7 a 8 minutes, even when i tape a half hour or so.......
It just saves around 7 minutes...strange.
But i remembered something, in the beginning i used it as a dashcam and taped more then a hour........
So i believe it might be something else..............i don't no about tomorrow, but if i have some time i do a ful factory reset.
Amadeus01 said:
I will look in to it tomorrow, just gut the Lumia Black update
And.......we are back.
Video's are cut of aprox around 7 a 8 minutes, even when i tape a half hour or so.......
It just saves around 7 minutes...strange.
But i remembered something, in the beginning i used it as a dashcam and taped more then a hour........
So i believe it might be something else..............i don't no about tomorrow, but if i have some time i do a ful factory reset.
Click to expand...
Click to collapse
Oké, afternoon i did a factoryreset.
And i made a couple of video's and gues wat?
Nothing wrong, taped two times both a hour and it's looking good.
So i don't know what en how it happend but it seems that a ful factory reset did the trick.

SD Card Not Reading

So, I got my Note 7 Friday (8/19), put in my SIM and SD card. Both read perfectly. Got my ringtones, photos, vids, etc. Went to a concert the next day. Was taking videos and photos through the stock camera app. Well, I went to take video and the phone wasn't reading the card and started saving the photos to internal memory. No big. Restarted device thinking the boot will re-read the card. Nope. It didn't recognize the card AT ALL. It said that I'd need to format the card for it to be read. Well, **** that; I don't want to lose all my data. So I waited until after the show, got home, took out the tray and put it back in and voila!! Everything is gold again.
My concern is having to repeat this process again over and over again for some dumb issue. Any thoughts on what this could be? Is it my card? Should I back up data and format?
SanDisk Ultra Plus 128 GB card
Had the same issue with my coworkers 128 SanDisk. Somehow one of her picture was corrupted and it was causing the same issue intermittently. This is how I found out. I started transferring her stuff to my pc so I can format her card. My computer kept crashing during. Tried it again and keep an eye on it. Saw it got stuck on 1 picture. Waited a bit and computer crashed. So I tried it again and wrote the image file name down. Stopped the transfer. Deleted the picture and tried it again on her phone and problem went away. But I still transfered all her stuff to my pc just in case, reformatted her card inside her phone and transferred everything back to her phone.
Sent from my SM-N930T using Tapatalk
aznmode said:
Had the same issue with my coworkers 128 SanDisk. Somehow one of her picture was corrupted and it was causing the same issue intermittently. This is how I found out. I started transferring her stuff to my pc so I can format her card. My computer kept crashing during. Tried it again and keep an eye on it. Saw it got stuck on 1 picture. Waited a bit and computer crashed. So I tried it again and wrote the image file name down. Stopped the transfer. Delet.ed the picture and tried it again on her phone and problem went away. But I still transfered all her stuff to my pc just in case, reformatted her card inside her phone and transferred everything back to her phone.
Sent from my SM-N930T using Tapatalk
Click to expand...
Click to collapse
Thanks! I did move all the files from the concert to my PC and so far so good. Still haven't formatted it but if I get the same issue, I'll do that

Note 8 Problems

I have a Note 8 which as of late seems to be developing some issues.
Chief of which is related to the camera. I have a SanDisk 128gb Microsd card in it and I save my photos to it. As of late, many photos and videos don't appear on it. In the gallery, the thumbnails appear grey and if I play a video, it just gives an error saying it can't be played back. Many photos appear to be partially processed as in the top 5% looks ok but everything is greyed out. This is quite aggravating as I'm currently in Dubai and I've taken loads of photos.
Did get buy the SD card from a reputable supplier?
Does the card work fine in other products?
(Many fake SD cards out there, it will show on a computer that you have that amount of memory but most of the files will not save but portray a thumbnai only instead)
I've seen this happen on imitation memory cards where the actual capacity isn't what the card is actually stated to be. With these imitation memory cards (or even flash drives), they will show what the "sold" capacity is but if you stick in a computer & run diagnostics on it with like a benchmark app it will show it's true capacity. Not saying yours is fake but doesn't hurt to check. SanDisk is one of the most faked brands for memory cards & flash drives out there. One of the reasons why I stopped buying them.
Could also be that you sd card is failing or defective. I had a SanDisk in my Note 5 & when it started to get full I was having the same issues as you, photos would show up in the gallery corrupted, part of the photo greyed out. Replaced the card & all was well.
With that said, I would first try replacing the sd card, probably not a phone issue at all but still a possibility.
I stopped using sandisk cards, the last 2 failed miserably
winol said:
I stopped using sandisk cards, the last 2 failed miserably
Click to expand...
Click to collapse
That's the other reason why I stopped buying them. I've had like 3 or 4 in my past phones, they didn't totally fail but they eventually get corrupted & partially unreadable.
I don't remember how I went about buying this.
Is their anyway I can salvage the photos and videos I've taken ? Many photos I've taken have sentimental value so I'd like to recover them if possible.
I've decided to save photos to phone storage (While they get backed up to Google Photos) and move them over to the SD card after a while.
P.S. This is also a fairly recent development. Of the 400 or so photos I've taken, 300 or so are good, it's just the latter which seemingly coming out currupt.

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