[Q] Camera shutter lag with microSD - Windows Phone 8 Q&A, Help & Troubleshooting

I'm having this weird problem with the first photo I take with my Lumia 620 takes around 2/4 seconds to be saved if I'm using an microSD card. I've seen in other forums that this happens to any Lumia phone and even HTC ones with micorSD so it's a WP8 problem rather than a specific model of phone or card. I'm using a 16Gb Sandisk Ultra Class 10 UHS-1
Let me explain step by step:
1. Pick up the phone after a couple of minutes of inactivity, it seems like the microSD times out because this problem doesn't happen if you lock and unlock the phone straight away.
2. Open the camera app, focus the photo, and press the shutter button.
3. The phone won't take the photo, it will continue to act like nothing was pressed for another 3 to 4 seconds.
4. The photo is finally taken, in whatever position the phone is now, so the photo is not stored in any buffer or anything like that.
5. Any photo after that is instantaneous.
This problem happens as long as you have the microSD on the phone. Even if you set the phone to save the images in the internal memory, the first photo will continue to lag. Remove the SD card and everything is fine again.
What I've found out is that formatting the microSD as exFAT with 64kb clusters helps with this problem, however it doesn't disappear, it's only reduced.
I know there's other people with this problem, my question is, has anyone found out a way to fix this (other that removing the microSD card)?
P.S.: Yes, I've formatted the card, reset the camera, restored the phone to factory settings and tested with an empty card.

Timerever said:
I'm having this weird problem with the first photo I take with my Lumia 620 takes around 2/4 seconds to be saved if I'm using an microSD card. I've seen in other forums that this happens to any Lumia phone and even HTC ones with micorSD so it's a WP8 problem rather than a specific model of phone or card. I'm using a 16Gb Sandisk Ultra Class 10 UHS-1
Let me explain step by step:
1. Pick up the phone after a couple of minutes of inactivity, it seems like the microSD times out because this problem doesn't happen if you lock and unlock the phone straight away.
2. Open the camera app, focus the photo, and press the shutter button.
3. The phone won't take the photo, it will continue to act like nothing was pressed for another 3 to 4 seconds.
4. The photo is finally taken, in whatever position the phone is now, so the photo is not stored in any buffer or anything like that.
5. Any photo after that is instantaneous.
This problem happens as long as you have the microSD on the phone. Even if you set the phone to save the images in the internal memory, the first photo will continue to lag. Remove the SD card and everything is fine again.
What I've found out is that formatting the microSD as exFAT with 64kb clusters helps with this problem, however it doesn't disappear, it's only reduced.
I know there's other people with this problem, my question is, has anyone found out a way to fix this (other that removing the microSD card)?
P.S.: Yes, I've formatted the card, reset the camera, restored the phone to factory settings and tested with an empty card.
Click to expand...
Click to collapse
I have exactrly the same problem with my Nokia Lumia 620 Still hoping to get a solituion...

my Lumia had big problems with exFat, including the lag when taking pictures (even worse with videos). Converting it to fat32 and then reformatting it with the phone fixed it for me.

Same problem here... Thanks for the tip about exFat.
A related question: how does the music player fares for you with songs on microSD?
Because mine behaves very badly, with lots of duplicate songs. Do you think the two problems can be related?

BlackTornado said:
Same problem here... Thanks for the tip about exFat.
A related question: how does the music player fares for you with songs on microSD?
Because mine behaves very badly, with lots of duplicate songs. Do you think the two problems can be related?
Click to expand...
Click to collapse
I don't know, this problems seems to come in randomly. After formatting the card, it's gone for a time.. I've tried only using ONE tool to put music on it (in my case, the explorer) and it seems to work. Other people at wpcentral have reported this also, the phone seems to have a problem with music synced from more than one program. It was the same for me, I dropped the music in via Explorer and then added an album via Windos media player, and I directly got multiple duplicates..

Related

Faulty SD Card?

I have been using a class 2 16 GB SD card that I bought off play.com for a while now, and it worked perfectly in both my Hero and my N1, until recently. Since flashing Froyo, I have been having some issues, for example my mp3 files are not indexed in the music app, so nothing shows up, also my phone was freezing, both when I unplugged it from USB and at other random intervals.
So I decided to try another SD Card to see if it would clear up the music indexing problem. Since then, that has worked, and my N1 does not seem to have frozen at all.
Has anyone else had any issues like this, and could the SD card be causing my phone to freeze? (By freeze I mean it sits with whatever I was doing on the screen, but is completely unresponsive, and sometimes if I wake the phone it sits on the slide to unlock screen with the screen dimmed.
Thanks for any help.
I have a issue like this and I re-formated the the card and all worked for me. I again had the issue with another card I just took all data off the card and all worked so there was a file that had corrupted on the card. Hope this helps
That is definitely useful. Thank you.
Did your problem involve freezing at all?

[Q] Samsung ATIV S Camera Has Stopped Working

Hello all,
Looking for help with the problem detailed below before I have to take the plunge and nuke the phone (factory reset).
Problem: Camera crashes on my ATIV S Windows Phone 8
Occurs: After I start the camera app
Action Taken: Tapping the screen OR pressing the hardware camera button
Expected Result: Take a picture
What Actually Happens: Camera app closes instead and phone goes back to the start screen
This happens regardless of which camera app I am using (native or 3rd party). I have tried restarting the phone, removing the battery and uninstalling 3rd party apps but the problem is still there. Any suggestions appreciated.
Aide
Did a bit more searching and found the solution (on WPCentral). SD card was the culprit. SanDisk 64GB. Popped it in PC, scanned and fixed errors (it reported none). Put it back in and camera is working as it should...
You were able to expand your memory to 64bitsd card?
Sent from my SGH-T899M using XDA Windows Phone 7 App
@noelito: If you mean 64Gb (not 64bit) then answer is I have used the 64GB SD card since I got the phone in January (bought together from Amazon). I didn't do anything to make it work. It just worked.
i say this because
I thought Samsung did not guarantee any other card past 32gb to work, so if you got your 64gb to work I am considering purchasing a large side micro sd
I bought a 64gb microsd for my tablet and had the idea to try it in the phone and it worked flawlessly for me too!
No SD card, same problem ...
aicon said:
Did a bit more searching and found the solution (on WPCentral). SD card was the culprit. SanDisk 64GB. Popped it in PC, scanned and fixed errors (it reported none). Put it back in and camera is working as it should...
Click to expand...
Click to collapse
I dont have SD card installed and I have exactly the same problem. Any idea how to make camera working?

[Q] SD Card random deletion issues.

So I took the windows phone plunge and purchased the Lumia 1520 Friday when they became available. Finally had a phone available I wanted with a memory card slot, which was a must have, and top end hardware, which was also pretty important.
I'm running into the same problems that most everyone else who changes from Android has with things being different, and not being available...but nothing major.
I have, however run into 2 pretty big things that may have me turning this phone in before the 30 days I have to do so are up, but I wanted to ask if anyone else is having these problems to determine whether it's just my phone, or a known issue.
I've added a Sandisk 64G SD card to the phone to store data, music, videos and pictures. Turns out it's kinda useless for data because of the lack of a file explorer ap, and the purposeful design to prevent such a thing. Ok...I can cope with that...that's what a USB key is for.
However...what I'm finding is that the pictures/videos/music I am putting on the SD card are being randomly deleted after I put them on the card. I've tried formatting the card using the phone, even going so far as to do a hard reset of the phone and bringing it up with the SD in it, and then formatting it immediately. It still randomly deletes files, mostly photos. I store a few thousand photos of family etc, and some of them are not things I am comfortable storing in skydrive...so that's not really an option. I've tried putting them directly into the folders using Windows Explorer on windows 8, and using Windows Phone Ap for Deskto and syncing through that interface. In both instances, everyting I put on the phone makes it there, and is viewable on the phone...until it randomly disappears. And it's not all of the files, but just most of them...particularly when the phone reboots.
In addition, I've had 3 or 4 times where the phone has randomly shut itself off.
So the question then, is this something that's a known thing with windows phone 8, or is this likely just a bug with the 1520, or perhaps just my phone in particular?
Aielman said:
So I took the windows phone plunge and purchased the Lumia 1520 Friday when they became available. Finally had a phone available I wanted with a memory card slot, which was a must have, and top end hardware, which was also pretty important.
I'm running into the same problems that most everyone else who changes from Android has with things being different, and not being available...but nothing major.
I have, however run into 2 pretty big things that may have me turning this phone in before the 30 days I have to do so are up, but I wanted to ask if anyone else is having these problems to determine whether it's just my phone, or a known issue.
I've added a Sandisk 64G SD card to the phone to store data, music, videos and pictures. Turns out it's kinda useless for data because of the lack of a file explorer ap, and the purposeful design to prevent such a thing. Ok...I can cope with that...that's what a USB key is for.
However...what I'm finding is that the pictures/videos/music I am putting on the SD card are being randomly deleted after I put them on the card. I've tried formatting the card using the phone, even going so far as to do a hard reset of the phone and bringing it up with the SD in it, and then formatting it immediately. It still randomly deletes files, mostly photos. I store a few thousand photos of family etc, and some of them are not things I am comfortable storing in skydrive...so that's not really an option. I've tried putting them directly into the folders using Windows Explorer on windows 8, and using Windows Phone Ap for Deskto and syncing through that interface. In both instances, everyting I put on the phone makes it there, and is viewable on the phone...until it randomly disappears. And it's not all of the files, but just most of them...particularly when the phone reboots.
In addition, I've had 3 or 4 times where the phone has randomly shut itself off.
So the question then, is this something that's a known thing with windows phone 8, or is this likely just a bug with the 1520, or perhaps just my phone in particular?
Click to expand...
Click to collapse
Sounds like an incompatible SD Card issue to me, despite the phone being advertised as being capable to be upgradable to 64GB, some SD Cards may not work and cause major issues like phone rebooting, files being deleted and other annoying issues. You can see if this is the case by simply removing the SD card and barrow a 32GB SD Card and see if you still experience these issues. You can also try leaving the SD Card out completely and see if the phone reboots itself during a test period without the SD Card.
I know this might put you off of continuing to use Windows Phone products (Android had never these SD Card issues on high end phones so long I can remember), but once you go Nokia Black (= firmware update of Nokia for WP8 phones), you'll never turn back, meaning there is more to WP then the eye can see (much smoother and more stable than lagdroid , although I myself find android 4.4 is improving, WP has the same smoothness on midbudget phones than Android high end phones even with cyanogenmod installed).
bruce142 said:
Sounds like an incompatible SD Card issue to me, despite the phone being advertised as being capable to be upgradable to 64GB, some SD Cards may not work and cause major issues like phone rebooting, files being deleted and other annoying issues. You can see if this is the case by simply removing the SD card and barrow a 32GB SD Card and see if you still experience these issues. You can also try leaving the SD Card out completely and see if the phone reboots itself during a test period without the SD Card.
I know this might put you off of continuing to use Windows Phone products (Android had never these SD Card issues on high end phones so long I can remember), but once you go Nokia Black (= firmware update of Nokia for WP8 phones), you'll never turn back, meaning there is more to WP then the eye can see (much smoother and more stable than lagdroid , although I myself find android 4.4 is improving, WP has the same smoothness on midbudget phones than Android high end phones even with cyanogenmod installed).
Click to expand...
Click to collapse
The only real issue I've had is the storage disappearing. The shutdown thing, and it's a shutdown, not a reboot, is annoying but wont' be a deal breaker.
I have a 32G SD I'll try and see if I have the same data retention issues. If I do, this phone is either going to be replaced with a new one, or I'm getting a note 3, depending on whatever anyone else has to say about this issue.
Thanks for the reply
*edit* - Changed the phone out yesterday. Seems to be holding photos and songs on the SD card, even through reboots. My journey to the dark side may be complete /nod

Broken image files while shooting with live focus

Have anyone else had this problem? What could be the issue?
YES! I lost like 30 pictures I took at Mt. St. Helens! I was very very very upset. They were there for like 24hours, then boom, all of them turned into your SS. This happened WITHOUT using live focus, for me. I'm not sure whats causing it, but this is my process so far trying to narrow it down:
-Took random picture after I noticed this, and it turned into unreadable file and eventually disappeared all together within 24hours. Pictures are all stored on the EXTSD card on my phone.
-Removed EXTSD Card. (EXTSD is a Samsung 64gig Samsung XC I Class 10)
-Factory reset my phone for a different issue with secure folder.
-Took another random picture, and its still there and readable 18hours later (stored to internal memory)
Im hoping the SD card was just faulty or something because its very worrying to take "once in a lifetime" pictures and have them disappear 24hours later and be irrecoverable. Ill def. be following this thread to see if anybody pins it down.
Proweedsmoker said:
YES! I lost like 30 pictures I took at Mt. St. Helens! I was very very very upset. They were there for like 24hours, then boom, all of them turned into your SS. This happened WITHOUT using live focus, for me. I'm not sure whats causing it, but this is my process so far trying to narrow it down:
-Took random picture after I noticed this, and it turned into unreadable file and eventually disappeared all together within 24hours. Pictures are all stored on the EXTSD card on my phone.
-Removed EXTSD Card. (EXTSD is a Samsung 64gig Samsung XC I Class 10)
-Factory reset my phone for a different issue with secure folder.
-Took another random picture, and its still there and readable 18hours later (stored to internal memory)
Im hoping the SD card was just faulty or something because its very worrying to take "once in a lifetime" pictures and have them disappear 24hours later and be irrecoverable. Ill def. be following this thread to see if anybody pins it down.
Click to expand...
Click to collapse
I changed to a smaller Samsung SD for a while and got to keep all my pictures. Then I changed to a cheaper bigger one and voila - the problem came back.
Did you ever find a way to restore the broken photos?

Note 8 Problems

I have a Note 8 which as of late seems to be developing some issues.
Chief of which is related to the camera. I have a SanDisk 128gb Microsd card in it and I save my photos to it. As of late, many photos and videos don't appear on it. In the gallery, the thumbnails appear grey and if I play a video, it just gives an error saying it can't be played back. Many photos appear to be partially processed as in the top 5% looks ok but everything is greyed out. This is quite aggravating as I'm currently in Dubai and I've taken loads of photos.
Did get buy the SD card from a reputable supplier?
Does the card work fine in other products?
(Many fake SD cards out there, it will show on a computer that you have that amount of memory but most of the files will not save but portray a thumbnai only instead)
I've seen this happen on imitation memory cards where the actual capacity isn't what the card is actually stated to be. With these imitation memory cards (or even flash drives), they will show what the "sold" capacity is but if you stick in a computer & run diagnostics on it with like a benchmark app it will show it's true capacity. Not saying yours is fake but doesn't hurt to check. SanDisk is one of the most faked brands for memory cards & flash drives out there. One of the reasons why I stopped buying them.
Could also be that you sd card is failing or defective. I had a SanDisk in my Note 5 & when it started to get full I was having the same issues as you, photos would show up in the gallery corrupted, part of the photo greyed out. Replaced the card & all was well.
With that said, I would first try replacing the sd card, probably not a phone issue at all but still a possibility.
I stopped using sandisk cards, the last 2 failed miserably
winol said:
I stopped using sandisk cards, the last 2 failed miserably
Click to expand...
Click to collapse
That's the other reason why I stopped buying them. I've had like 3 or 4 in my past phones, they didn't totally fail but they eventually get corrupted & partially unreadable.
I don't remember how I went about buying this.
Is their anyway I can salvage the photos and videos I've taken ? Many photos I've taken have sentimental value so I'd like to recover them if possible.
I've decided to save photos to phone storage (While they get backed up to Google Photos) and move them over to the SD card after a while.
P.S. This is also a fairly recent development. Of the 400 or so photos I've taken, 300 or so are good, it's just the latter which seemingly coming out currupt.

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