Hi,
I have a V1615 from one of our users which has a bit of an unusual problem in the while trying to connect to GPRS/3G the following message appears after a minute or so of trying:
The answering modem has disconnected. to check your connection settings and change them if needed, tap Settings
The voice function is also odd as while trying to call somebody, you wait awhile and then get three beeps and it hangs up. The signal strength mostly show no signal, but even when it does, the chance of getting through seems poor.
The problem is, this was happening when the device had WM6 as the O/S, I upgraded to WM6.1 from the voda website, and the same issue has occurred from the fresh install. The SIM works fine in another device, and the device still fails to work with a known working SIM in it.
Vodafone have taken all the services and re-applied them to the users number in case there is a server problem, this hasn't changed anything.
I would be inclined to think it's a faulty device - except that this is the second device the customer has had with exactly the same fault. The last one was changed a month ago and it seems to be happening on a monthly cycle as he's only been issued the device for two months.
Anybody any ideas? I know the user well and know he's careful with kit (& I don't think he has any significant magetic field that could cause this problem!! ).
Just seems odd that two devices with the same user has the same fault, despite fresh installs of the OS!
Cheers in anticipation.
Mike
So I called AT&T because my phone was dropping phone calls every time it did a tower switch, Id have to call people back 3-4 times within an hour of talking.
So they sent me a refurb. It had windows 6.1 (which Im still not happy about).
When I try to send email with an attachment on my yahoo account it will just sit there at the attach screen saying its loading, I have left it there for a half hour b4. So I decided fine you POS, Ill put the attachment on the phone and send it thru email on the phone. After it sits for like 5 mins, error pops up.
"Messages cannot be downloaded. Please check your connection and email settings, then try again." something like that. Funny thing is it receives the email just fine. So I called the person I sent the email to and they said they received the email. So I called up ATT again told them it still wont send it on my pc and i still get the "Messages cannot be downloaded" error. So they send me another refurb. Same thing with that one, called again and demanded a brand new one, so now Im on #3 brand new out of the box with new batt, data cable, etc. Same thing on my pc, just sits there at the attach screen saying it uploading it.
Oh yea not to mention, when the screen is black(suspend mode), when i push the power button to wake it up, the screen glimpes on then back off, so i have to push the button 2x to get it to wake up. I told ATT i think the email problem is their network and the screen glimps is windows 6.1, they told me its not likely and they could offer me a palm treo 750, I was like well I bought an HTC for a reason, not a palm. My old phone worked fine with 6.0.
gotta love microsofts crappy software.... Any thoughts?
O yea im a truck driver and have had this problem on all connections, HSDPA, 3G, Edge, and GPRS. different cities too.
Microsoft just released a patch to fix possible email corruption -- do some googling and you'll find it
installed the new email hot fix off of microshits website, now it pops up a new error message. "Cannot connect to the incoming mail server. Be certain that your login information is correct, then try again to send and receive mail."
wont send is off my pc either just sits there at the attach screen.
have a new problem also, when i activesync to my pc a administrator window pops open, really getting annoyed with this new windows
You can remove the official patch and try the unofficial patch from here
http://www.tracyandmatt.co.uk/blogs/index.php/2008/10/15/windows-mobile-smtp-fix
ok so i just remove the hotfix that i just got from microsoft and install the cab?
i dont have to do the registry changing if I download that cab, right?
9BlackN*Black6 said:
So I called AT&T because my phone was dropping phone calls every time it did a tower switch, Id have to call people back 3-4 times within an hour of talking.
So they sent me a refurb. It had windows 6.1 (which Im still not happy about).
When I try to send email with an attachment on my yahoo account it will just sit there at the attach screen saying its loading, I have left it there for a half hour b4. So I decided fine you POS, Ill put the attachment on the phone and send it thru email on the phone. After it sits for like 5 mins, error pops up.
"Messages cannot be downloaded. Please check your connection and email settings, then try again." something like that. Funny thing is it receives the email just fine. So I called the person I sent the email to and they said they received the email. So I called up ATT again told them it still wont send it on my pc and i still get the "Messages cannot be downloaded" error. So they send me another refurb. Same thing with that one, called again and demanded a brand new one, so now Im on #3 brand new out of the box with new batt, data cable, etc. Same thing on my pc, just sits there at the attach screen saying it uploading it.
Oh yea not to mention, when the screen is black(suspend mode), when i push the power button to wake it up, the screen glimpes on then back off, so i have to push the button 2x to get it to wake up. I told ATT i think the email problem is their network and the screen glimps is windows 6.1, they told me its not likely and they could offer me a palm treo 750, I was like well I bought an HTC for a reason, not a palm. My old phone worked fine with 6.0.
gotta love microsofts crappy software.... Any thoughts?
O yea im a truck driver and have had this problem on all connections, HSDPA, 3G, Edge, and GPRS. different cities too.
Click to expand...
Click to collapse
Are you letting the phone configure your email automatically,...if so dont...you configure with the right settings...i use to have that problem and now i do not...it was something with yahoo using imap versus pop3....also i am assuming you do pay for your yahoo email account right?
I downloaded the cab and now it works on the phone but still freezed at the attach screen on my pc. I have a free yahoo account, any settings i need to change for it? I was thinking of starting a Hotmail account hoping it will mango with the new windows better.
any thoughts?
I got an HTC One international unlocked edition phone 5 days ago. unfortunately for the last couple of days i have been experiencing an annoying problem where my network connection gets dropped every few hours or so. When this happens the phone displays the message "No signal", "limited service". The issue gets resolved by either restarting the phone, or by turning Air plane mode on and then off again. When the no Services message is on it seems like the radio off for all intents and purposes as not network gets detected.
I've looked around online and implemented the popular 'tape solution' whereby u apply some tape on the top of the micro-sim to give it better contact with the phone. But doesn't seems too successful.
Can someone tell whether this is an effective solution to the problem. it seems more like a software problem as turning Air plane on & off fixes it, if so can i expect a patch form HTC or Android in the near future. I've heard that there is a patch coming out this Friday I hope that this will solve the problem.
i've also attached images of the error
thanks in advance
dantoddd
Hi everyone. I am having issues since day one with my Samsung S10. I am a T-mobile user if that matters. My first problem, I currently have a desktop with Windows 10 Pro and the latest build. However, since I got the phone, whenever I connect the phone to the computer via USB, it does not stay connected for more than a min. It will keep on disconnecting and automatically connecting. Many instances it will do it over and over, dozens of times until it finally connects but it wont last for more than 2 mins and start all over. A very frustrating issue because it makes file transfer nearly impossible.
I have so far unistalled all drivers, used 4 different cables to include original and problem still persists.
My second issue is with voice messages. Whenever I received a voice message, instead of going to my visual voice message app, it will show with the green phone icon in my notification, forcing me to call my voice mail. Rarely do new voice messages go to my visual voice mail app, they do, but rare. My wife also has a S10 and she has the same problem with the voice mail.
hopefully someone has some help to provide me.
Thanks in advance.
Rick
dragonfire665 said:
Hi everyone. I am having issues since day one with my Samsung S10. I am a T-mobile user if that matters. My first problem, I currently have a desktop with Windows 10 Pro and the latest build. However, since I got the phone, whenever I connect the phone to the computer via USB, it does not stay connected for more than a min. It will keep on disconnecting and automatically connecting. Many instances it will do it over and over, dozens of times until it finally connects but it wont last for more than 2 mins and start all over. A very frustrating issue because it makes file transfer nearly impossible.
I have so far unistalled all drivers, used 4 different cables to include original and problem still persists.
My second issue is with voice messages. Whenever I received a voice message, instead of going to my visual voice message app, it will show with the green phone icon in my notification, forcing me to call my voice mail. Rarely do new voice messages go to my visual voice mail app, they do, but rare. My wife also has a S10 and she has the same problem with the voice mail.
hopefully someone has some help to provide me.
Thanks in advance.
Rick
Click to expand...
Click to collapse
I will start from the second issue (the voicemail). I see that too and I am with T-Mobile as well. I do have VVM app installed, but see the normal voice mail icon in the notification bar as well as VVM icon. I don't really like double notification, but I am thinking it is possible to disable the phone app's notification for only the voice mail. Haven't tried it though...
As far as phone getting disconnected...I have seen this, but not with my S10e. I have another android device and it did happen to it, couple of times. When device was off, that is when I mainly seen disconnect/reconnect thing.
1) Do you have Samsung Switch app installed on your Win 10 PC? If you do, then try uninstalling it. If you don't have it, install it. Could be driver conflict too
2) Try different USB ports on your PC
3) See if you have USB 3.0 and USB 2.0 ports(try them all)
4) When you connect your phone to the PC, pull down notification shade on your phone and see if you can choose different USB options, that might help too
I just got my A71. Currently using it here in the US on Tmobile.
For some reason, on Google Messages app, messages are stuck in sending when I am connected to wifi. If I disconnect, the messages will go through. I reconnect the wifi and sometimes the first 1-2 messages go through but then it gets hung up again. Can anyone else try and confirm if this is an issue as well?
I tried resetting network settings.
Using the native Samsung message app doesnt seem to have issue.
I even thought it had something to do with transfer my old data from my Android 9 phone to this A71 that is on Androidn 10, so I just factory reset the A71 and just installed the google messages app, still the same issue.