my friend accidentally reset the phone and now its not taking any google account. Even original google account was not loging in
how to resolve this? tried several factory reset. everything is in stock!!
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Hi,
i got marsmallow update 6.0 over the air to my unrooted phone a few days ago. There something was not right with the system after that. Home button not working any more and so on. So i made a factory reset.
Now i want to start my phone for the first time again and do all startup thing. I can enter the formerly used gmail account, but the phone is not accepting it. There i get a message, this was not the right account used before.
But i only used one account on the phone, i bought it new and only one account was used since this time.
I wanted to remove the phone from my gmail account, but this was not working.
Can someone help me? How can i get access back to my phone? I think, the marshmallow update over the air was not made correctly and so it doesn´t know my account (perhaps???).
Hi Guys, I just bought a used Tab S2 (T713) and when trying to set it up I have an issue where it says "This device was reset. To continue, sign in with a Google account that was previously synched to this device". It won't let me go further with my normal google account and keeps asking for the previous account. I did a factory reset and still no joy. Any ideas of what I could do? Just tried to Odin and still same problem? Thanks!
Tom
tnowakow said:
Hi Guys, I just bought a used Tab S2 (T713) and when trying to set it up I have an issue where it says "This device was reset. To continue, sign in with a Google account that was previously synched to this device". It won't let me go further with my normal google account and keeps asking for the previous account. I did a factory reset and still no joy. Any ideas of what I could do? Just tried to Odin and still same problem? Thanks!
Tom
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Contact the previous owner to unlock it for you?
Yeah, I think you basically need the help of the previous owner of the device, as there is no official way to bypass this security feature. There are some unofficial ways out there if you search, and perhaps they work but I'm not sure.
Ahh thanks, yeah i got it used of Amazon and they just replied back to just send it back to them for a refund. I'm bummed out as it was a gift for the wife
I sold my friend's used Huawei Mate S, they did a factory reset, but now the guy who bought it cannot log in because it requies a Google account that has been used on the phone before. I obviously cannot give him my friend's account data, so what can he do to use the phone? Thanks for any tips and help.
It happens to me now. How didi you solved it?
My phone was stolen over the weekend and I miraculously was able to get it back after the person left it in an emergency room! I am thrilled to have it back, but it looks like maybe a factory reset was performed since all my contacts/photos/etc... are gone. :crying: I have been researching to see if there is anyway to at least recover the photos. I tried a few of the apps like dr.fone but haven't had any luck. Looks like the phone needs to be rooted, but that isn't possible with my phone? Can anyone confirm this? Any other recommendations on options I can try, or are they gone for good? Definitely learned my lesson and will be backing up more often...
Phone: Samsung Galaxy S6 active (SM-G890A)
Android Version: 7.0
Carrier: AT&T
Thanks in advance!
Update: I take that back, they maybe didn't do a factory reset. After looking further, I do still see some apps on my phone that wouldn't be standard, as well as it looks like I am still logged into email. Hoping this increases my chances of retrieving photos?!
If you had your phone set-up to back-up to your google or samsung account, try there.
Bill
All my photos and contacts are backed up to my google account, try logging in and syncing everything. You could also try to login to photos.google.com to see if they're there. If they are you're GTG, if not... Sorry man...
Recently my good wife left to me quite new MI Max 2 which I decided to wipe clean and use for me. I went to stock recovery and done cleaning data. After reboot phone looked clean so started configuration. Unfortunately during setting google account there was no possibility to change account credentials to any other than my wife's... So after recovering data I have back my wife's phone.
I am new to Xiaomi phones. Please advise, how to efficiently reset phone to factory settings that I can cofigure it for my own account.. The phone is has stock ROM without root.
Edit: I was too fast to made a thread... After configuration I found place, where it was possible to reset phone. Anyway it is only beginning as I plan to unlock bootloder and root phone... Thank you for attention.
Ask your wife for the phone's account and password. When you reset the phone, use her account and password to set-up the phone first time. When you're done, go to the settings and remove the Existing Mi account (your wife's), then you can add your new account and the phone will be "merged" with your account from that moment on. So after next factory reset it will ask for those credentials. Basically, you do it like with every other brand or phone, even iPhone. (Log in with old account, remove it, add new one).
Thank you for tips, I already done it this way. Today I am happy owner of my Mi Max 2 phone and now I am waiting 72 hours period to unlock bootloader... ?