Hello, I have a moto g 2014 xt1063 , from a friend who gave it to me to repair it (which left me with no more remedies to consult, since I read everywhere and still, I do not find any solution)
The phone gave me already in fastboot mode, with different errors to enter the recovery (boot up) and no way to install a stock, since in all I get "FAILED (remote failure)"
In the roms that I have tried (the ones that are supposed to be stocks for this type of phone). The skinny to know nothing android, I did not know in which stock version was (if 4.4.4 or 5.0.2) I put a fastboot getvar all and I throw this:
(bootloader) version: 0.5
(bootloader) version-bootloader: 4807(*)
(bootloader) product: titan
(bootloader) secure: yes
(bootloader) hwrev: 0x8400
(bootloader) radio: 0x1
(bootloader) emmc: 8GB Sandisk REV=06 PRV=07 TYPE=17
(bootloader) ram: 1024MB Samsung S4 SDRAM DIE=4Gb
(bootloader) cpu: MSM8226 CS
(bootloader) serialno: ZX1D726FMS
(bootloader) cid: 0x000C
(bootloader) channelid: 0x05
(bootloader) uid: B6331F080F000000000000000000
(bootloader) unlocked: yes
(bootloader) iswarrantyvoid: yes
(bootloader) mot_sst: 3
(bootloader) max-download-size: 536870912
(bootloader) reason: Fall-through from recovery boot mode
(bootloader) imei: 353332060924115
(bootloader) meid:
(bootloader) date: 06-20-2015
(bootloader) sku: XT1063
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Mon Jun 27 12:40:47 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/titan_retla/titan_umts:4.
(bootloader) ro.build.fingerprint[1]: 4.4/KXB21.85-23/30:user/release-ke
(bootloader) ro.build.fingerprint[2]: ys
(bootloader) ro.build.version.full[0]: Blur_Version.21.11.23.titan_retla
(bootloader) ro.build.version.full[1]: .retla.en.01
(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LNX.LA.3.5.1_RB1
(bootloader) ro.build.version.qcom[1]: .04.04.02.048.045
(bootloader) version-baseband:
(bootloader) kernel.version[0]: Linux version 3.4.42-g668a77b ([email protected]
(bootloader) kernel.version[1]: ilclbld31) (gcc version 4.7 (GCC) ) #1 S
(bootloader) kernel.version[2]: MP PREEMPT Tue Aug 26 20:03:02 CDT 2014
(bootloader) sdi.git: git=MBM-NG-V48.07-0-gdc5aeaf
(bootloader) sbl1.git: git=MBM-NG-V48.07-0-g683cb0c
(bootloader) rpm.git: git=MBM-NG-V48.07-0-g71b1aae-dirty
(bootloader) tz.git: git=MBM-NG-V48.07-0-ga27c415
(bootloader) aboot.git: git=MBM-NG-V48.07-0-ge875a20
(bootloader) partition-type: raw
(bootloader) partition-size:
(bootloader) qe: qe 0/0
(bootloader) productid: ZX1D726FMS
(bootloader) sutinfo:
all: listed above
finished. total time: 0.062s
I assumed by what I said that it was a 4.4.4 download from here, the stock firmware, however as I said above the blessed error in the fastboot FAILED (remote failure)
In each command set, the bootloader is unlocked. I already probe with fastboot oem fb_mode_clear, and other things reviewed in xda. I do not know what else to do ... Any solutions? (Clarify the bootloader also throws me the error (bootloader) Failed to flash partition recovery, but by reading does not matter said error)
Now at the moment, after several attempts, I get this "fastboot reason: failure-through from boot boot mode" error.
Try to put a TWRP recovery for titan (do not try some cyanogen), since the errors when flashing the recovery are the same that always throw me.
If you need more information, let me know.
Sorry for my horrible English. I speak Spanish, by the doubts.
From already thank you very much!
I recently bought this used cell phone, with android 5.1, I upgraded to the 6 stock (original motorola) but I now want to install a custom ROM, and for this I need to unlock the bootloader, but when I try to do this, this message appears in the command prompt "could Not get unlock data! ", I even tried a crazy on the internet some method to solve but what I found said that I should downgrade and go up rom, but I can not install another rom by RSD lite, I would like a method to be able Do the bootloader unlock and do root, exchange rom these things
roneyss93 said:
I recently bought this used cell phone, with android 5.1, I upgraded to the 6 stock (original motorola) but I now want to install a custom ROM, and for this I need to unlock the bootloader, but when I try to do this, this message appears in the command prompt "could Not get unlock data! ", I even tried a crazy on the internet some method to solve but what I found said that I should downgrade and go up rom, but I can not install another rom by RSD lite, I would like a method to be able Do the bootloader unlock and do root, exchange rom these things
Click to expand...
Click to collapse
You must have the unlock.bin from motorola official site to unlock bootloader.
After send the unlock.bin to your mail you move it to adb folder etc.
papsr6 said:
You must have the unlock.bin from motorola official site to unlock bootloader.
After send the unlock.bin to your mail you move it to adb folder etc.
Click to expand...
Click to collapse
The problem is that I do not even receive the code to unlock, before that happens it already appears that "could not get unlock data!" Which makes it impossible for me to unlock
roneyss93 said:
The problem is that I do not even receive the code to unlock, before that happens it already appears that "could not get unlock data!" Which makes it impossible for me to unlock
Click to expand...
Click to collapse
Did you enable Developer Options by going to Settings, About, tap Build Number 7 times, then go back, enable allow bootloader unlock and Android Debugging.
roneyss93 said:
The problem is that I do not even receive the code to unlock, before that happens it already appears that "could not get unlock data!" Which makes it impossible for me to unlock
Click to expand...
Click to collapse
Do it again you do something wrong.
I do the same and my fault is the wrong copy of numbers when i copy from commant window.
Gus Ghanem said:
Did you enable Developer Options by going to Settings, About, tap Build Number 7 times, then go back, enable allow bootloader unlock and Android Debugging.
Click to expand...
Click to collapse
I do exactly this, and it continues to give error
papsr6 said:
Do it again you do something wrong.
I do the same and my fault is the wrong copy of numbers when i copy from commant window.
Click to expand...
Click to collapse
I can not even get the numbers that we put on the Motorola site, I have unlocked Motorola before, however this nor give me the codes when I put the command to generate the codes
roneyss93 said:
I do exactly this, and it continues to give error
Click to expand...
Click to collapse
Do this just to get some info, no need to paste it here:
fastboot getvar all
In bootloader mode of course.
EDIT: You can get the latest fastboot and adb from here:
https://developer.android.com/studio/releases/platform-tools.html
Gus Ghanem said:
Do this just to get some info, no need to paste it here:
fastboot getvar all
In bootloader mode of course.
EDIT: You can get the latest fastboot and adb from here:
https://developer.android.com/studio/releases/platform-tools.html
Click to expand...
Click to collapse
Open again the CMD, the most updated according to the link that you sent me. And as a response the commands had this.
D:\Programas\Celular\MOTO X 2\root\platform-tools>fastboot getvar all
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) version: 0.5
(bootloader) version-bootloader: 6018
(bootloader) product: victara
(bootloader) secure: yes
(bootloader) hwrev: 0x82BF
(bootloader) radio: 0x1
(bootloader) emmc: 32GB Samsung REV=07 PRV=0B TYPE=57
(bootloader) ram: 2048MB Elpida S8 SDRAM DIE=4Gb
(bootloader) cpu: MSM8974AC ES1.1
(bootloader) serialno: 0432146139
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: EC13870C0B000000000000000000
(bootloader) unlocked: no
(bootloader) iswarrantyvoid: no
(bootloader) mot_sst: 0
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 353320060936783
(bootloader) meid:
(bootloader) date: 2014-10-24
(bootloader) sku: XT1097
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Wed Jul 5 12:11:27 UTC 2017"
(bootloader) ro.build.fingerprint[0]: motorola/victara_retbr/victara:6.0
(bootloader) ro.build.fingerprint[1]: /MPES24.49-18-7/7:user/release-key
(bootloader) ro.build.fingerprint[2]: s
(bootloader) ro.build.version.full[0]: Blur_Version.24.221.7.victara_ret
(bootloader) ro.build.version.full[1]: br.retbr.en.BR
(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LNX.LA.3.5.1_RB1
(bootloader) ro.build.version.qcom[1]: .04.04.02.048.045
(bootloader) version-baseband[0]: MSM8974BP_42352121.25.09.24R VICTARA_S
(bootloader) version-baseband[1]: INGLELA_CUST
(bootloader) kernel.version[0]: Linux version 3.4.42-g0dad312 ([email protected]
(bootloader) kernel.version[1]: ilclbld71) (gcc version 4.8 (GCC) ) #1 S
(bootloader) kernel.version[2]: MP PREEMPT Thu Sep 1 10:44:51 CDT 2016
(bootloader) sdi.git: git=MBM-NG-V60.18-0-g582b967
(bootloader) sbl1.git: git=MBM-NG-V60.18-0-g5147b20
(bootloader) rpm.git: git=MBM-NG-V60.18-0-gc54d917
(bootloader) tz.git: git=MBM-NG-V60.18-0-g4ad5029
(bootloader) aboot.git: git=MBM-NG-V60.18-0-g3b3b501
(bootloader) qe: qe 0/0
(bootloader) ro.carrier: unknown
all: listed above
finished. total time: 0.229s
D:\Programas\Celular\MOTO X 2\root\platform-tools>fastboot devices
0432146139 fastboot
D:\Programas\Celular\MOTO X 2\root\platform-tools>fastboot oem get_unlock_data
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
...
(bootloader) Could not get unlock data!
OKAY [ 0.036s]
finished. total time: 0.036s
D:\Programas\Celular\MOTO X 2\root\platform-tools>
Remember that yes "OEM unlock" and "USB debugging" was enabled. As shown in the image.
Here is mine
(bootloader) version: 0.5
(bootloader) version-bootloader: 6100
(bootloader) product: victara
(bootloader) secure: yes
(bootloader) hwrev: 0x82BF
(bootloader) radio: 0x1
(bootloader) emmc: 16GB Sandisk REV=07 PRV=01 TYPE=57
(bootloader) ram: 2048MB Elpida S8 SDRAM DIE=4Gb
(bootloader) cpu: MSM8974AC ES1.1
(bootloader) serialno:
(bootloader) cid: 0x000E
(bootloader) channelid: 0x80
(bootloader) uid:
(bootloader) unlocked: yes
(bootloader) iswarrantyvoid: yes
(bootloader) mot_sst: 3
(bootloader) max-download-size: 536870912
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei:
(bootloader) meid:
(bootloader) date: 03-12-2015
(bootloader) sku: XT1097
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Thu Sep 1 15:55:30 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/victara_retca/victara:6.0
(bootloader) ro.build.fingerprint[1]: /MPES24.49-18-7/7:user/release-key
(bootloader) ro.build.fingerprint[2]: s
(bootloader) ro.build.version.full[0]: Blur_Version.24.221.7.victara_ret
(bootloader) ro.build.version.full[1]: ca.retca.en.CA
(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LNX.LA.3.5.1_RB1
(bootloader) ro.build.version.qcom[1]: .04.04.02.048.045
(bootloader) version-baseband[0]: MSM8974BP_42352121.25.09.24R VICTARA_R
(bootloader) version-baseband[1]: ETCA_CUST
(bootloader) kernel.version[0]: Linux version 3.4.42-g0dad312 ([email protected]
(bootloader) kernel.version[1]: ilclbld72) (gcc version 4.8 (GCC) ) #1 S
(bootloader) kernel.version[2]: MP PREEMPT Thu Sep 1 10:53:00 CDT 2016
(bootloader) sdi.git: git=MBM-NG-V61.00-0-g582b967
(bootloader) sbl1.git: git=MBM-NG-V61.00-0-g5147b20
(bootloader) rpm.git: git=MBM-NG-V61.00-0-gc54d917
(bootloader) tz.git: git=MBM-NG-V61.00-0-gacbc999
(bootloader) aboot.git: git=MBM-NG-V61.00-0-g130760b
(bootloader) qe: qe 0/1
(bootloader) ro.carrier: retca
Looks like your bootloader is older, but it shouldn't matter, I think I unlocked mine before the Android 6.0 update, I then relocked it, and unlocked it again a second time. I'm sure a lot of RETBR phones have been unlocked around here. I just can't see what the problem is. But don't try downgrading, you may brick the phone. I don't know what else to suggest. I'm sure you've installed the Motorola USB drivers, but I don't think that's the issue.
Try the Motorola (Lenovo) forums, you can submit your getvar to them, and they will send you an unlock code in a few days:
https://forums.lenovo.com/t5/forums/v3_1/forumtopicpage/board-id/230/thread-id/2654/page/1
Good Luck!
They have forums in Portugese.
Gus Ghanem said:
Here is mine
(bootloader) version: 0.5
(bootloader) version-bootloader: 6100
(bootloader) product: victara
(bootloader) secure: yes
(bootloader) hwrev: 0x82BF
(bootloader) radio: 0x1
(bootloader) emmc: 16GB Sandisk REV=07 PRV=01 TYPE=57
(bootloader) ram: 2048MB Elpida S8 SDRAM DIE=4Gb
(bootloader) cpu: MSM8974AC ES1.1
(bootloader) serialno:
(bootloader) cid: 0x000E
(bootloader) channelid: 0x80
(bootloader) uid:
(bootloader) unlocked: yes
(bootloader) iswarrantyvoid: yes
(bootloader) mot_sst: 3
(bootloader) max-download-size: 536870912
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei:
(bootloader) meid:
(bootloader) date: 03-12-2015
(bootloader) sku: XT1097
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Thu Sep 1 15:55:30 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/victara_retca/victara:6.0
(bootloader) ro.build.fingerprint[1]: /MPES24.49-18-7/7:user/release-key
(bootloader) ro.build.fingerprint[2]: s
(bootloader) ro.build.version.full[0]: Blur_Version.24.221.7.victara_ret
(bootloader) ro.build.version.full[1]: ca.retca.en.CA
(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LNX.LA.3.5.1_RB1
(bootloader) ro.build.version.qcom[1]: .04.04.02.048.045
(bootloader) version-baseband[0]: MSM8974BP_42352121.25.09.24R VICTARA_R
(bootloader) version-baseband[1]: ETCA_CUST
(bootloader) kernel.version[0]: Linux version 3.4.42-g0dad312 ([email protected]
(bootloader) kernel.version[1]: ilclbld72) (gcc version 4.8 (GCC) ) #1 S
(bootloader) kernel.version[2]: MP PREEMPT Thu Sep 1 10:53:00 CDT 2016
(bootloader) sdi.git: git=MBM-NG-V61.00-0-g582b967
(bootloader) sbl1.git: git=MBM-NG-V61.00-0-g5147b20
(bootloader) rpm.git: git=MBM-NG-V61.00-0-gc54d917
(bootloader) tz.git: git=MBM-NG-V61.00-0-gacbc999
(bootloader) aboot.git: git=MBM-NG-V61.00-0-g130760b
(bootloader) qe: qe 0/1
(bootloader) ro.carrier: retca
Looks like your bootloader is older, but it shouldn't matter, I think I unlocked mine before the Android 6.0 update, I then relocked it, and unlocked it again a second time. I'm sure a lot of RETBR phones have been unlocked around here. I just can't see what the problem is. But don't try downgrading, you may brick the phone. I don't know what else to suggest. I'm sure you've installed the Motorola USB drivers, but I don't think that's the issue.
Click to expand...
Click to collapse
I also do not know what the problem, I even tried to do the downgrade but does not accept any other android pq is not unlocked the bootloader.
My girlfriend phone has been stuck on this for quite sometime now and I can't help myself to find a fix for it, since it seems to be a "rare bootloop".
The phone doesn't boot normally, it vibrates upon showing the motorola logo but that's it, won't go anywhere after that.
The only other thing that can be done is entering fastboot but nothing there is useable, since any option you choose from Normal Powerup, Recovery, Factory or BP Tools, it will display the following:
No valid PIV block in SP for system
piv validation failed (system)
Boot up failed
Click to expand...
Click to collapse
The only option that can be accessed is barcodes, which show the barcodes.
Also, on the top of the fastboot, it shows the following (the phone is not connected to anything via usb):
AP Fastboot Flash Mode (S)
30.BE (sha-34b6ccb, 2015-04-22 12:57:17)
eMMC: 16GB Sandisk RV=06 PV=07 TY=17
DRAM: 2048MB Hynix S4 SDRAM DIE=4Gb
Up Time: 3 minutes
Device is LOCKED. Status Code: 0
Battery OK
Charger Connected
Click to expand...
Click to collapse
Also the phone can rarely connect to my PC, sometimes it shows USB connected / disconnected but most of the time it doesnt.
This is what shows on fastboot getvar all:
(bootloader) Variable not supported!
(bootloader) Variable not supported!
(bootloader) Variable not supported!
(bootloader) version-bootloader: 30BE
(bootloader) version: 0.5
(bootloader) cpu: MSM8960 Pro CS
(bootloader) ram: 2048MB Hynix S4 SDRAM DIE=4Gb
(bootloader) emmc: 16GB Sandisk REV=06 PRV=07 TYPE=17
(bootloader) product: ghost
(bootloader) revision-hardware: 0x8300
(bootloader) radio: 0x1
(bootloader) secure: yes
(bootloader) mid: 026b
(bootloader) serialno: 0422524765
(bootloader) qe:
(bootloader) unlocked: no
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 805306368
(bootloader) uid: 7CA0ED040C000100000000000000
(bootloader) imei: [removed]
(bootloader) meid:
(bootloader) sku: 000000000000000
(bootloader) cid: 0x0c
(bootloader) iccid:
(bootloader) date: 2013-11-25
(bootloader) cust_md5:
(bootloader) reason: Key pressed
(bootloader) ro.build.date: Mon Mar 28 06:26:07 CDT 2016
(bootloader) ro.build.id: LPAS23.12-21.7-1
(bootloader) ro.build.tags: release-keys
(bootloader) ro.build.type: user
(bootloader) ro.build.user: hudsoncm
(bootloader) ro.build.version.codename: REL
(bootloader) ro.build.version.incremental: 1
(bootloader) ro.build.version.release: 5.1
(bootloader) ro.mot.build.customerid: RETBR
(bootloader) ro.product.name: ghost_retbr
(bootloader) ro.build.fingerprint[0]: motorola/ghost_retbr/ghost:5.1/L
(bootloader) ro.build.fingerprint[1]: PAS23.12-21.7-1/1:user/release-k
(bootloader) ro.build.fingerprint[2]: eys
(bootloader) ro.build.version.full[0]: Blur_Version.222.201.1.ghost_row
(bootloader) ro.build.version.full[1]: .Brasil.en.BR
(bootloader) kernel.version[0]: Linux version 3.4.42-g8fecd31-00
(bootloader) kernel.version[1]: 006-gc0e6937 ([email protected]
(bootloader) kernel.version[2]: ) (gcc version 4.8 (GCC) ) #1 SM
(bootloader) kernel.version[3]: P PREEMPT Mon Mar 28 06:36:38 CD
(bootloader) kernel.version[4]: T 2016
Click to expand...
Click to collapse
If anyone knows what's up with all of this, please help! Have been trying to resurrect this phone for quite a while now.
I guess the model is the xt1058 (its a Brazillian first gen moto X)
Thanks for the replies!
Hi guys thanks for passing by... i have this issue with my phone and i need some info to see if i finally drop it or if i can do something by myself to get back my phone...
the issue is that when i woke up i found my phone on the black screen of the fastboot flash mode (s) whit this message *unable to validate system so i guess that i lost the system,
when i tried to get back to my system it went back to the fastboot screen, reading for a while i decided to flash back my phone but i have the Bootloader locked, knowing that i lost the firmware of the phone, info that read in some forums decided to ask you guys what can i do, thing is that i can't flash
*Logo
*Boot
*Bootloader
*Recovery
*System
Cant erase anything either cus if i do the factory reset sends me again to the fastboot flash mode again. tried to unlock the Bootloader with the code and it says "allow oem unlock" in developers option... so ya... im completely blocked up cus can't access to the phone so my question is there's something that i could do i got the tools like msfastboot fastboot adb and some others that it says that does something but none of them helped me .
attached: getvar all and the results of the flashing commands.
Thanks for any comment, recommendation, suggestion or any information that could get me out of doubt
Screen:
AP Fastboot Flash Mode (s)
51.0B(*) (sha-eddaefe, 2016-08-05 14:47:25)
product variant: otus xt1511 8gb p3
cpu: MSM8212 CS
eMMC 8gb Micron RV=06 PV=12 TY=17
DRAM 1024MB Elpida S4 SDRAM DIE=4GB
BATTERY OK
Device is LOCKED. status code:0
Connect USB Data Cable
Boot Mode Selection Menu
Vol Up Selects , Vol Dowm Scrolls
Normal Porwerup
Recovery
Factory
Barcodes
BP Tools
QCOM
failed to validate boot image
Fastboot Reason: Fall-through from not-charger boot mode
getvar all:
C:\Users\User>fastboot devices
TA107002WN fastboot
C:\Users\User>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 510B
(bootloader) product: otus
(bootloader) secure: yes
(bootloader) hwrev: 0x8300
(bootloader) radio: 0x6
(bootloader) emmc: 8GB Micron REV=06 PRV=12 TYPE=17
(bootloader) ram: 1024MB Elpida S4 SDRAM DIE=4Gb
(bootloader) cpu: MSM8212 CS
(bootloader) serialno: TA107002WN
(bootloader) cid: 0x0009
(bootloader) channelid: 0x8d
(bootloader) uid: 38DB7D0A12000000000000000000
(bootloader) unlocked: no
(bootloader) securestate: locked
(bootloader) iswarrantyvoid: no
(bootloader) mot_sst: 0
(bootloader) max-download-size: 299892736
(bootloader) reason: Volume down key pressed
(bootloader) imei: 355451060286073
(bootloader) meid:
(bootloader) date: 02-24-2015
(bootloader) sku: XT1511
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Tue Aug 23 2:56:10 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/otus_retuaws/otus:5.1/LPC
(bootloader) ro.build.fingerprint[1]: S23.13-56-5/5:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.23.201.5.otus_retuaw
(bootloader) ro.build.version.full[1]: s.retuaws.en.US
(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LNX.LA.3.5.1_RB1
(bootloader) ro.build.version.qcom[1]: .04.04.02.048.045
(bootloader) version-baseband[0]: MSM8610BP_18033.4614.46.00R RETUSA_AWS
(bootloader) version-baseband[1]: _CUST
(bootloader) kernel.version[0]: Linux version 3.4.42-g57926e4 ([email protected]
(bootloader) kernel.version[1]: ilclbld34) (gcc version 4.8 (GCC) ) #1 S
(bootloader) kernel.version[2]: MP PREEMPT Sat Sep 10 01:10:50 CDT 2016
(bootloader) sdi.git: sdi.git
(bootloader) sbl1.git: sbl1.git
(bootloader) rpm.git: rpm.git
(bootloader) tz.git: tz.git
(bootloader) aboot.git: git=MBM-NG-V51.0B-0-geddaefe
(bootloader) partition-type: raw
(bootloader) partition-size:
(bootloader) qe:
(bootloader) ro.carrier: retus
all: listed above
finished. total time: 34.927s
Hi, I turn to this forum as a last hope, I have a Motorola Moto e4 Plus xt1776, resulting that I lost some important files and wanted to try to recover them, in short, I try to root the phone, but I could not, I only activate the fastboot following the steps from of a forum.
When I had the fastboot activated, note that the boot logo had changed and lotrate to change, but in the end it got a horrible one, after I saw that some applications like netflix no longer grabbed them, and I decided to block it again thinking that everything would return to how it was Before, it locks the bootloader and it turns out that now I have my phone with a horrible startup logo, without my important files and I also cannot download my netflix which clearly before if I could, I don't know what could be worse (At least the phone works) . I need your help, please download a motor tool for the pc called rescue and smart assistant, but I don't know if that will help me to have it as I had before doing everything.
Without more to say thank you very much, I would really appreciate it, if you help me put it as it was before, with its original logo and everything as it was when I bought it, he could never install the TWRP, never go beyond that.
I believe that the phone believes that it still has the bootloader unlocked, but this is impossible as it allows me to enable and disable the OEM option.
PS: when I start the bootloader, an image of the green android would come out, now a white square comes out, here I leave the information that the adb gives me:
:\Users\Gastón\Downlo
fastboot devices
Y224B52HP fastbo
C:\Users\Gastón\Downloads\Motorola\platform-tools_r30.0.1-windows\platform-tools
>fastboot oem device info
(bootloader) 'device' is not
a supported oem command
(bootloader) See 'fastboot oem help'
FAILED (remote: '')
fastboot: error: Command failed
C:\Users\Gastón\Downloads\Motorola\platform-tools_r30.0.1-windows\platform-tools
>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8920-BD.41
(bootloader) product: owens
(bootloader) board: owens
(bootloader) secure: yes
(bootloader) hwrev: P3A
(bootloader) radio: 1
(bootloader) storage-type: emmc
(bootloader) emmc: 16GB SKHYNIX HAG4a2 RV=08 PV=A5 FV=00000000000000A5
(bootloader) ram: 2GB SKHYNIX LP3 DIE=8Gb M5=06 M6=04 M7=00 M8=1F
(bootloader) cpu: MSM8920
(bootloader) serialno: ZY224B52HP
(bootloader) cid: 0x0032
(bootloader) channelid: 0x86
(bootloader) uid: BD529D6C00000000000000000000
(bootloader) securestate: flashing_locked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 256691592100280583
(bootloader) meid:
(bootloader) date: 08-25-2017
(bootloader) sku: XT1776
(bootloader) battid:
(bootloader) iccid: 89011202000051822440
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time:
(bootloader) ro.build.fingerprint[0]: motorola/owens_sprint/owens:7.1.1/
(bootloader) ro.build.fingerprint[1]: NCRS26.58-44-25/32:user/release-ke
(bootloader) ro.build.fingerprint[2]: ys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.26.301.32.owens_spri
(bootloader) ro.build.version.full[1]: nt.sprint.en.US
(bootloader) ro.build.version.qcom: LA.UM.5.6.r1-03800-89xx.0
(bootloader) version-baseband: M8920_02.02.06.79.06R OWENS_NA_CUST
(bootloader) kernel.version[0]: Linux version 3.18.31-perf-g8087b62 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.8 (GCC)
(bootloader) kernel.version[2]: ) #1 SMP PREEMPT Wed Aug 14 18:44:37 CDT
(bootloader) kernel.version[3]: 2019
(bootloader) sbl1.git: git=MBM-NG-VBD.41-0-gf35bf13
(bootloader) rpm.git: git=aa33522-dirty
(bootloader) tz.git: git=d9e7085-dirty
(bootloader) devcfg.git: git=d9e7085-dirty
(bootloader) keymaster.git: git=d9e7085-dirty
(bootloader) cmnlib.git: git=d9e7085-dirty
(bootloader) cmnlib64.git: git=d9e7085-dirty
(bootloader) prov.git: git=d9e7085-dirty
(bootloader) aboot.git: git=MBM-NG-VBD.41-0-ge117241
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (77)
(bootloader) ro.carrier: sprint
all: listed above
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