The Visual Voicemail icon on my T-Mobile Galaxy S8 does not indicate that I have any unread voice mails. Is this normal operation? Every other phone's voicemail app I've had does this.
I hate to say this but I can't find out why either it's driving me crazy!! I can't use the stock visual voicemail at all on the device, just calls voicemail.
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I have an annoying issue with my phone and don't know if it can be remedied or not. I am sure that others may have the same issue. If I miss a phone call and the person leaves a voicemail I get four different app notifications. The icons in the notification bar include: missed call icon, email icon with possible transcript of voicemail, text message with possible transcript of voicemail and finally, Google voice icon with transcript and voice recording. I use Handcent for texting, gmail for emails and Google voice for voicemails. I would like to keep Google voice as I like the transcript and voice recording available in one spot. Is there a way to selectively not receive notices for phone calls from specific apps?
Maxmusic said:
I have an annoying issue with my phone and don't know if it can be remedied or not. I am sure that others may have the same issue. If I miss a phone call and the person leaves a voicemail I get four different app notifications. The icons in the notification bar include: missed call icon, email icon with possible transcript of voicemail, text message with possible transcript of voicemail and finally, Google voice icon with transcript and voice recording. I use Handcent for texting, gmail for emails and Google voice for voicemails. I would like to keep Google voice as I like the transcript and voice recording available in one spot. Is there a way to selectively not receive notices for phone calls from specific apps?
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i wont be of too much help here, but i can suggest turning notifications off for such things as a bootleg temp fix until you figure it out.
ive never used handscent so that may be it, or more likely an app for transcripting voicemails as that seems to be the common factor here.
I've noticed that my google voice isn't working like I'm used to.
Expectation: Whenver I get a voicemail to either my ATT #, or GV # that I get a transcribed visual voicemail in my voice app.
Whats happening: No voicemail shows up in google voice app. instead I get a notification that I have a voicemail available and to call in. (assuming it's my att dumb voicemail) When I call my GV number and leave a VM. The automated voice message reads my ATT number not my GV. WEIRD!
I setup the voice app and to make voicemail go through google voice, not ATT. I uninstalled and reinstalled to confirm GV setup the phone to use GV not ATT.
Can anyone confirm this problem or help me troubleshoot.
Unoid said:
I've noticed that my google voice isn't working like I'm used to.
Expectation: Whenver I get a voicemail to either my ATT #, or GV # that I get a transcribed visual voicemail in my voice app.
Whats happening: No voicemail shows up in google voice app. instead I get a notification that I have a voicemail available and to call in. (assuming it's my att dumb voicemail) When I call my GV number and leave a VM. The automated voice message reads my ATT number not my GV. WEIRD!
I setup the voice app and to make voicemail go through google voice, not ATT. I uninstalled and reinstalled to confirm GV setup the phone to use GV not ATT.
Can anyone confirm this problem or help me troubleshoot.
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set it up via their online site, not app. the app has some settings that are important, but their full site has the full set up.
I had this issue too hangouts was receiving my messages not google voice after a few attempts at fixing it. Disabled vm in hangouts and enabled in google voice app works like a charm. Also had to manually edit voicemail settings in the call app menu and add phone numbers through the desktop version of google voice.
Hello all,
I updated my device to DOK2 and now my TMO visual voicemail will not sync. I've tried Google voice as well, and that won't sync either. I noticed that the number that TMOs visual voicemail calls is 123, and I show a different number to call when I get a notification in the notification bar.
Any ideas?
Thanks in advance.
So I have an unlocked note 8 from samsung that i'm using on Verizon. Had it about a week and just noticed that I have not received any notifications of missed calls or if I have a voice mail message. I'm not talking about visual voice mail, just plain old basic voicemail. There should be a notification along the top that I have a voice mail. I called *86 and I had a bunch of messages but never received a notification.
Is there a setting I missed? I can't find anything for these.
Thanks
You have two options:
One, go to the website, log in, under Products and Services find Blocks, go to Service Blocks and block off visual voice mail and premium visual voicemail. You'll have basic voice mail only and the notifications should start coming to your phone.
Two, forward unanswered calls to Google Voice. You get a great Google app and you get transcribed voice mails, a feature that Verizon charges $2.99 for in "premium" visual voice mail.
Thanks. I called verizon to see if that was it. I asked that specifically and they said they couldn't turn it off visual voice mail. She turned of an ims setting (I don't know which one) and now I have notification back.
Interesting. I just called Verizon and they said because I have an unlocked phone that I also bought from Best Buy the phone didn't come with the Verizon software on it and I won't be able to get any vm notifications as a result.
avspin said:
So I have an unlocked note 8 from samsung that i'm using on Verizon. Had it about a week and just noticed that I have not received any notifications of missed calls or if I have a voice mail message. I'm not talking about visual voice mail, just plain old basic voicemail. There should be a notification along the top that I have a voice mail. I called *86 and I had a bunch of messages but never received a notification.
Is there a setting I missed? I can't find anything for these.
Thanks
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You have to login to your MyVerizon and disable both visual voicemail and premium visual voicemail . Just like odesskiy said and then it will go old school and send you a msg with the little logo that you have voicemail. Worked perfectly!!! Glad I went unlocked.
Can someone help me and I am on Sprint and tried calling them no help. Just got an unlocked Note 8 and in my notifications window it says 4 new VM dial *86 and it won't let me get rid of it will not go away. I am using You Mail and have never used Sprints VM but I am thinking when I restored my phone from the backup maybe it downloaded something but I don't see any voicemail app I see the voicemail icon up top in the corner and when I pull down my notifications I see this 4 new voicemails dial *86 and I can swipe it to get to a setting which is just about hiding or blocking phone notification and then I see the phone icon. I've gone under apps and advance apps I was at some screen where I saw the *86 in there forgot how I got there but even still I can't get this notification to go away. Samsung had me do a few things also. I don't want to have to reset my phone just for that. But I googled my question and it took me here. I never used Sprint's VVM but do I still need Sprint to block it it's not on my phone unlocked phones don't have it unless I have regular VM somewhere but I can't find it to make this go away from my notification screen. Thanks!
It didn't work for me.
jgravs1107 said:
You have to login to your MyVerizon and disable both visual voicemail and premium visual voicemail . Just like odesskiy said and then it will go old school and send you a msg with the little logo that you have voicemail. Worked perfectly!!! Glad I went unlocked.
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I blocked the " visual voicemail" then when I blocked the "premium visual voicemail" it automatically unblocked the "visual voicemail". So, I tried to block the visual voicemail again and it unblocked the premium visual voicemail. Seems only one can be blocked at a time--in my instance anyway. I didn't get any messages.
Same for me on my note 8 . Just switched from Verizon to Sprint because they had 5 lines unlimited for 100 bucks and 10gig each phone hotspot. Can find regular voicemail icon to put a shortcut on my phone? Been on Sprint tech support but don't see how on this unlocked note 8..still love the phone
Hi, I have the same issue on my unlocked note 8 regarding voicemail notification. I just spoke to a Verizon agent, had her block my premium visual voice mail, call me on another line to leave a voice mail and finally got a notification that I have a missed call and a new voice mail. I hope this helps as a Real Estate agent not having voice mail notification is bad news! I'm beyond grateful to see that notification again.
I have an unlocked Note8 and Verizon. Been missing my voicemail notifications and can't install the verizon voicemail app... with instructions above, I called Verizon Support and asked them to turn off the Visual Voicemail feature I've been paying for the last 10 years because I had a new unlocked phone that doesn't support it... not branded Verizon phone... So, support said they turned the feature off, and to reboot my phone. I rebooted, then got a text saying that Touch ID has been enabled for my phone, then from another phone, I called myself and left a message. I got a notification! And, the notification came with a link to click and install a their voicemail app, the blue one with the recorder icon... not the red one. It does everything I want, shows caller ID, or phone number, and click to play messages... easy delete. Perfect!
All,
Got an unlocked S21U, ported from VZW to T-Mo, installed the T-Mo voicemail app, but I keep getting a VM notification from the app AND the phone dialer itself. I don't see any way to mute it. Am I missing something? Can't see a way to fix it.
Any ideas what I am "missing" by not having T Mo firmware?
Thanks
Can you download visual voicemail? I used to have that problem on another phone but when i installed visual voicemail i was able fix the problem.
mmafighter077 said:
Can you download visual voicemail? I used to have that problem on another phone but when i installed visual voicemail i was able fix the problem.
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Sorry, yes, I did and it works, but now I get two notifications for each voicemail, one from the phone, and one from the TMo VVM app.
ret4425 said:
Sorry, yes, I did and it works, but now I get two notifications for each voicemail, one from the phone, and one from the TMo VVM app.
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Are all of the voicemails deleted from the visual voicemail app? If so, i would call T-Mobile next .
Can't you simply disable phone app voice mail notifications?I use google voice for my visual voicemail and I believe I disabled notifications for voicemail notice dialer
Shuthefrontdoor said:
Can't you simply disable phone app voice mail notifications?I use google voice for my visual voicemail and I believe I disabled notifications for voicemail notice dialer
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Alas I do not have the option to silence the native phone dialer voicemail
Ever since I disabled the Samsung Phone app, visual voicemail hasn't worked at all for me. I have to dial my own phone number to access my voicemail the old-school way... It kinda stinks, but I just hated the Samsung phone app for its lack of calling over LTE whereas Google Phone still worked fine with calls over LTE (and had my blocked number list saved from when I had the Pixel prior to this phone).
I forward my calls if not answered to google voice which transcribes my VM so I have native visual voicemail instead of paying tmo for their version of vvm