Visual voicemail not synchronizing after 5.1.1 - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

Hello all,
I updated my device to DOK2 and now my TMO visual voicemail will not sync. I've tried Google voice as well, and that won't sync either. I noticed that the number that TMOs visual voicemail calls is 123, and I show a different number to call when I get a notification in the notification bar.
Any ideas?
Thanks in advance.

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Guys, i have a persistent voice mail notification that says i have 5 new voice mails when in reality, i have none. I have already tried leaving a voice mail to myself then deleting, and modifying phone preferences.xml. Any ideas?

[Q] Google Voice mail app not taking voicemails ATT Nexus 6

I've noticed that my google voice isn't working like I'm used to.
Expectation: Whenver I get a voicemail to either my ATT #, or GV # that I get a transcribed visual voicemail in my voice app.
Whats happening: No voicemail shows up in google voice app. instead I get a notification that I have a voicemail available and to call in. (assuming it's my att dumb voicemail) When I call my GV number and leave a VM. The automated voice message reads my ATT number not my GV. WEIRD!
I setup the voice app and to make voicemail go through google voice, not ATT. I uninstalled and reinstalled to confirm GV setup the phone to use GV not ATT.
Can anyone confirm this problem or help me troubleshoot.
Unoid said:
I've noticed that my google voice isn't working like I'm used to.
Expectation: Whenver I get a voicemail to either my ATT #, or GV # that I get a transcribed visual voicemail in my voice app.
Whats happening: No voicemail shows up in google voice app. instead I get a notification that I have a voicemail available and to call in. (assuming it's my att dumb voicemail) When I call my GV number and leave a VM. The automated voice message reads my ATT number not my GV. WEIRD!
I setup the voice app and to make voicemail go through google voice, not ATT. I uninstalled and reinstalled to confirm GV setup the phone to use GV not ATT.
Can anyone confirm this problem or help me troubleshoot.
Click to expand...
Click to collapse
set it up via their online site, not app. the app has some settings that are important, but their full site has the full set up.
I had this issue too hangouts was receiving my messages not google voice after a few attempts at fixing it. Disabled vm in hangouts and enabled in google voice app works like a charm. Also had to manually edit voicemail settings in the call app menu and add phone numbers through the desktop version of google voice.

Visual Voicemail icon does not indicate when I have unread voicemails

The Visual Voicemail icon on my T-Mobile Galaxy S8 does not indicate that I have any unread voice mails. Is this normal operation? Every other phone's voicemail app I've had does this.
I hate to say this but I can't find out why either it's driving me crazy!! I can't use the stock visual voicemail at all on the device, just calls voicemail.

Razer Phone 2 Google Dialer Visual Voicemail?

Hi,
Has anybody got native Visual Voicemail in Google Dialer to work? I'm trying to on T-Mobile but it's a no go for me so far
Thank you
kountry83 said:
Hi,
Has anybody got native Visual Voicemail in Google Dialer to work? I'm trying to on T-Mobile but it's a no go for me so far
Thank you
Click to expand...
Click to collapse
I'm not on the same carrier but I failed to get it to work properly with mine I could get notifications and call I'd but no actual message.
For t-mobile this has been "broken" for months.
From the web it seems that T-Mobile dropped support for the built in visual voicemail. You have to use their app and well it doesn't work ever for me. It doesn't sync, or notifies, and constantly throws error saying we can't access voicemail please dial voicemail instead.
This just means my voicemail is now never ever checked.
Sign up for a Google voice. Set the phone calls to forward to the number if you are not available. Use it for voicemail. It will transcribe and email them to you.
Att's app sucks also. I miss my built in from Windows mobile 10 and this was the next best things.

Question Unlocked T-Mo VM issues

All,
Got an unlocked S21U, ported from VZW to T-Mo, installed the T-Mo voicemail app, but I keep getting a VM notification from the app AND the phone dialer itself. I don't see any way to mute it. Am I missing something? Can't see a way to fix it.
Any ideas what I am "missing" by not having T Mo firmware?
Thanks
Can you download visual voicemail? I used to have that problem on another phone but when i installed visual voicemail i was able fix the problem.
mmafighter077 said:
Can you download visual voicemail? I used to have that problem on another phone but when i installed visual voicemail i was able fix the problem.
Click to expand...
Click to collapse
Sorry, yes, I did and it works, but now I get two notifications for each voicemail, one from the phone, and one from the TMo VVM app.
ret4425 said:
Sorry, yes, I did and it works, but now I get two notifications for each voicemail, one from the phone, and one from the TMo VVM app.
Click to expand...
Click to collapse
Are all of the voicemails deleted from the visual voicemail app? If so, i would call T-Mobile next .
Can't you simply disable phone app voice mail notifications?I use google voice for my visual voicemail and I believe I disabled notifications for voicemail notice dialer
Shuthefrontdoor said:
Can't you simply disable phone app voice mail notifications?I use google voice for my visual voicemail and I believe I disabled notifications for voicemail notice dialer
Click to expand...
Click to collapse
Alas I do not have the option to silence the native phone dialer voicemail
Ever since I disabled the Samsung Phone app, visual voicemail hasn't worked at all for me. I have to dial my own phone number to access my voicemail the old-school way... It kinda stinks, but I just hated the Samsung phone app for its lack of calling over LTE whereas Google Phone still worked fine with calls over LTE (and had my blocked number list saved from when I had the Pixel prior to this phone).
I forward my calls if not answered to google voice which transcribes my VM so I have native visual voicemail instead of paying tmo for their version of vvm

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