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Unfortunately, com.android.phone has stopped

Hello Everyone!
I have a HTC One with ARHD 71.1. After upgrading my firmware, the message "Unfortunately, com.android.phone has stopped" appears at random times, and i have to reenter my PIN Code. I cant find a solution so far, tried arhd53 and other firmwares as well. any suggestions ?
Also, how can i now which firm i should install for ARHD71 ? In the ARHD71.1 thread, it says "Official HTC 5.11.401.10 base with Android 4.4.2 + HTC Sense 6.0" does this mean that i should install 5.11.401.10 for this ROM ?
I've already checked the forums for a solution, i tried a few, like manually flashing boot.img and factory resetting, and all these combinations, but none helped.
Thank you in advance!
The phone: (i use twrp 2.6.3.4)
C:\fastboot>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.56.0000
(bootloader) version-baseband: 4A.25.3263.21
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.19.401.11
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: SH35BW904104
(bootloader) imei: 354436056508029
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 3873mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-4dab9d12
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!

You can first try with the 5.11 base radio (baseband), which is 4T.27 something. Other than that, full wipe and reflash ROM from scratch.

davebugyi said:
You can first try with the 5.11 base radio (baseband), which is 4T.27 something. Other than that, full wipe and reflash ROM from scratch.
Click to expand...
Click to collapse
so, you say its definitely a radio problem ? i have tried 5.11 base tadio, i have tried full wipe, i have tried rom reflash..

It can be others as well, try to ost a logcat when the phone apk crashes, hopefully somebody can find the root cause.
So you are now on 1.57 Hboot with latest radio and same issue?

davebugyi said:
It can be others as well, try to ost a logcat when the phone apk crashes, hopefully somebody can find the root cause.
So you are now on 1.57 Hboot with latest radio and same issue?
Click to expand...
Click to collapse
Yes!
Im trying to obtain info on logcat and post a log from the apk crash.
Thanks for your help.
My current settings:
C:\fastboot>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.57.0000
(bootloader) version-baseband: 4T.27.3218.14
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 5.11.1540.9
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: SH35BW904104
(bootloader) imei: 354436056508029
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 3784mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-e47fb74b
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!

htc m7 ruu problem

Hi i have a problem with htc m7 cid_401 tim, to return to stock i try tu flash ruu but this no good finish.
Can help me?
P.S. sorry for my bad english

Up

tonyfuf said:
Hi i have a problem with htc m7 cid_401 tim, to return to stock i try tu flash ruu but this no good finish.
Can help me?
P.S. sorry for my bad english
Click to expand...
Click to collapse
Can you post a fastboot getvar all and remove the IMEI and Serialno? Which RUU file were you trying and when in the process did it fail?

(bootloader) version: 0.5
(bootloader) version-bootloader: 1.57.0000
(bootloader) version-baseband: 4A.21.3263.04
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: TIM__401
(bootloader) battery-status: good
(bootloader) battery-voltage: 3940mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-ae8bbb39
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!

tonyfuf said:
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.57.0000
(bootloader) version-baseband: 4A.21.3263.04
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: TIM__401
(bootloader) battery-status: good
(bootloader) battery-voltage: 3940mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-ae8bbb39
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
Click to expand...
Click to collapse
1 - What RUU were you trying to install? Since you are S-ON you can only install your current version of the OS or higher and it must be for the same CID and MID.
2 - When you installed the custom recovery did you make a nandroid backup? If yes, you can install it in recovery.
3 - Did you install a custom rom and what is your stock OS version?

My problem is i need to return stock for guaranty, my stock rom is sense 5, i haven't a nandroid backup.
You know the right RUU for my htc one?

tonyfuf said:
My problem is i need to return stock for guaranty, my stock rom is sense 5, i haven't a nandroid backup.
You know the right RUU for my htc one?
Click to expand...
Click to collapse
Go to Settings -> About -> Software information: what is your ROM Version or Software number? If you installed a custom rom then it will probably show that information.
Your version main is blank on your getvar all. Your OS version should be x.xx.901.x, I can not tell with just the information you have provided so far we just need to fill out the x's.

i have a custom rom android revolution hd71.1

i have another htc one same carrier at the software number is 5.12.901.3

tonyfuf said:
i have another htc one same carrier at the software number is 5.12.901.3
Click to expand...
Click to collapse
Unfortunately, I can not find a RUU for your version number. To return to stock you will need stock rom and stock recovery. You could start a new post asking for a nandroid of 5.12.901.3 to return to stock.
@alray or @nkk71 the OP has two phones one he needs to return for repairs and another which is stock. His OS version is not common is there a way for the OP to get the stock rom and recovery from the good phone?

Need help. I have no OS, and can't install ROMs

Hi.
I rooted my HTC One M7 with CWM as my custom recovery. It all worked fine.
Now, I bought a Chromecast and needed Android 4.4.2+ for screen mirroring, so I decided I wanted to update it.
I couldn't do it, I guess I had to unroot first. So I did a lot of crazy ****, nothing worked.
Now, I followed this, but I'm stuck on the HTC boot logo (white screen). I have TWRP v2.7.1.0a
Even after installing the ROM from sdcard after using adb push rom.zip /sdcard/rom.zip , it says that the installation failed.
Here's my getvar all, notice main version is empty, and I can't find an RRU for my radio / cmid anywhere!!!
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.55.0000
(bootloader) version-baseband: 4A.22.3263.03
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: HT368xxxxxxx
(bootloader) imei: 357864xxxxxxxx
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: T-MOB101
(bootloader) battery-status: good
(bootloader) battery-voltage: 3930mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-d2906a15
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Please help me!

Prefer TWRP 2.6.3.3
& remove imei and serial number from your post
http://forum.xda-developers.com/showthread.php?t=2791126

yatindroid said:
Prefer TWRP 2.6.3.3
& remove imei and serial number from your post
http://forum.xda-developers.com/showthread.php?t=2791126
Click to expand...
Click to collapse
If only I had a RUU to install...

ZeroTroubles said:
If only I had a RUU to install...
Click to expand...
Click to collapse
Here's your RUU
http://www.htc.com/us/support/htc-one-t-mobile/news/

HTC one M7 wont boot up have been unable to to put any new rom on

I used to have venom firmware but it was removed a while ago so I was back to the normal htc firmware
I still had TWRP on the phone
I was notified of the lollipop update but when I tried to do it it failed but the update kept notifying me it was available and wouldnt go away
then tried a factory reset but now it only goes to the white htc screen
have tried fixing with new ruu zip files but nothing works
I can also no longer get into twrp
C:\Users\lexxel>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.57.0000
(bootloader) version-baseband: 4T.29.3218.31
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 6.14.771.2
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: SH3AGW906286
(bootloader) imei: 359405053504542
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: H3G__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4297mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-6d8a0b9b
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.087s
PLease help!

hotchocolatejunkie said:
I used to have venom firmware but it was removed a while ago so I was back to the normal htc firmware
I still had TWRP on the phone
I was notified of the lollipop update but when I tried to do it it failed but the update kept notifying me it was available and wouldnt go away
then tried a factory reset but now it only goes to the white htc screen
have tried fixing with new ruu zip files but nothing works
I can also no longer get into twrp
C:\Users\lexxel>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.57.0000
(bootloader) version-baseband: 4T.29.3218.31
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 6.14.771.2
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: SH3AGW906286
(bootloader) imei: 359405053504542
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: H3G__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4297mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-6d8a0b9b
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.087s
PLease help!
Click to expand...
Click to collapse
You will have to unlock your bootloader again and flash twrp again and then refresh the rom. Of course it wouldn't update the ota, you lose that option when you mess with your device. Never factory reset unless you can release the rom right away. HTC Sense works very differently then other roms.

zelendel said:
You will have to unlock your bootloader again and flash twrp again and then refresh the rom. Of course it wouldn't update the ota, you lose that option when you mess with your device. Never factory reset unless you can release the rom right away. HTC Sense works very differently then other roms.
Click to expand...
Click to collapse
ive tried to it doesnt seem to work i follow all the instructions exactly i just get the message waiting for device and nothing happens

zelendel said:
You will have to unlock your bootloader again and flash twrp again and then refresh the rom. Of course it wouldn't update the ota, you lose that option when you mess with your device. Never factory reset unless you can release the rom right away. HTC Sense works very differently then other roms.
Click to expand...
Click to collapse
i used this http :// htc-one.wonderhowto dot com /how-to/unlock-bootloader-root-your-htc-one-running-android-4-4-2-kitkat-0151186/
got to step 13 and it wont go to step 14
sorry for the dijointed link but it wouldnt let me post it with less than 10 posts
please any help would be fantastic

Have managed to get myself lost trying to take my M7 back to root.

Hi I have been trying to follow the guides on here to get my son's christmas present phone back to stock, (the rom it have boot loops and won't is unable to start Wifi duing the new user initilisation sequence.
I think all the problems are my making, but would really like to fix them, I wonder if any body has time to help me?
I have the Getvar from the phone:
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.61.0000
(bootloader) version-baseband: 4T.35.3218.16
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 7.19.401.22
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: FA33TW906785
(bootloader) imei: XXXXXXXXXXXXXXX
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4301mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-0e2a13e5
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Best regards
Stephen

harrissw said:
Hi I have been trying to follow the guides on here to get my son's christmas present phone back to stock, (the rom it have boot loops and won't is unable to start Wifi duing the new user initilisation sequence.
I think all the problems are my making, but would really like to fix them, I wonder if any body has time to help me?
I have the Getvar from the phone:
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.61.0000
(bootloader) version-baseband: 4T.35.3218.16
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 7.19.401.22
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: FA33TW906785
(bootloader) imei: XXXXXXXXXXXXXXX
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4301mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-0e2a13e5
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Best regards
Stephen
Click to expand...
Click to collapse
Flash the 7.19.401.22 RUU
Instructions at post #1 of this thread: http://forum.xda-developers.com/htc-one/general/lollipop-ruu-zip-small-collection-t3053944
7.19.401.22 RUU at post #2

alray said:
Flash the 7.19.401.22 RUU
Instructions at post #1 of this thread: http://forum.xda-developers.com/htc-one/general/lollipop-ruu-zip-small-collection-t3053944
7.19.401.22 RUU at post #2
Click to expand...
Click to collapse
Thank you, i am attempting this now.

RUU loading as instructions here : http://forum.xda-developers.com/htc-one/general/lollipop-ruu-zip-small-collection-t3053944 but on booting up the phone still fails to start it's WiFi up, any ideas?
New Getvar data:
(bootloader) [RUU]WP,boot,100
(bootloader) ...... Successful
OKAY
Flash Zip Complete
Execution time is 488(s)
C:\Users\Stephen Harris\Desktop\Fastboot>fastboot reboot-bootloader
rebooting into bootloader... OKAY
Execution time is 36(ms)
C:\Users\Stephen Harris\Desktop\Fastboot>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.61.0000
(bootloader) version-baseband: 4T.35.3218.16
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 7.19.401.22
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: FA33TW906785
(bootloader) imei: 354436050466059
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4193mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-0e2a13e5
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
Execution time is 53(ms)

harrissw said:
RUU loading as instructions here : http://forum.xda-developers.com/htc-one/general/lollipop-ruu-zip-small-collection-t3053944 but on booting up the phone still fails to start it's WiFi up, any ideas?
New Getvar data:
(bootloader) [RUU]WP,boot,100
(bootloader) ...... Successful
OKAY
Flash Zip Complete
Execution time is 488(s)
C:\Users\Stephen Harris\Desktop\Fastboot>fastboot reboot-bootloader
rebooting into bootloader... OKAY
Execution time is 36(ms)
C:\Users\Stephen Harris\Desktop\Fastboot>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.61.0000
(bootloader) version-baseband: 4T.35.3218.16
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 7.19.401.22
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: FA33TW906785
(bootloader) imei: 354436050466059
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4193mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-0e2a13e5
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
Execution time is 53(ms)
Click to expand...
Click to collapse
Wifi isn't truning on at all or it can't connect to your rooter?

alray said:
Wifi isn't truning on at all or it can't connect to your rooter?
Click to expand...
Click to collapse
After it does the whole Android is upgrading bit, the boot process moves onto allowing the language and country choice, I choose English UK and it hit next , then it says starting Wifi, but never shows the wifi symbol nor finds any Wifi's, after a couple of minutes it reboots, and will get to the same point and reboot each time, even if i don't actually make the location choice.

harrissw said:
After it does the whole Android is upgrading bit, the boot process moves onto allowing the language and country choice, I choose English UK and it hit next , then it says starting Wifi, but never shows the wifi symbol nor finds any Wifi's, after a couple of minutes it reboots, and will get to the same point and reboot each time, even if i don't actually make the location choice.
Click to expand...
Click to collapse
Well a RUU rewrite everything firmware and software side so if your phone isn't working properly after that, its most likely an hardware problem. I would setup the phone skipping the wifi step and then take a look in the settings menu to see if the wifi can turn on/off correctly to confirm the problem.

alray said:
Well a RUU rewrite everything firmware and software side so if your phone isn't working properly after that, its most likely an hardware problem. I would setup the phone skipping the wifi step and then take a look in the settings menu to see if the wifi can turn on/off correctly to confirm the problem.
Click to expand...
Click to collapse
I notice in one of the other threads on here to do with restoring a phone to working/stock contition that they finally did a Nandroid restore, could that be something i should try, and if so, how do i make sure i select the correct backup?

harrissw said:
I notice in one of the other threads on here to do with restoring a phone to working/stock contition that they finally did a Nandroid restore, could that be something i should try, and if so, how do i make sure i select the correct backup?
Click to expand...
Click to collapse
If a RUU did not solved anything, a Nandroid backup will not work neither.
A Nandroid backup will only restore the /data, /system and /boot partitions which are the User Data, the OS and the Kernel.
A RUU will restore all the partitions of the phone including those restored by Nandroid backup.
But if you absolutely want to try a Nandroid backup then you'll need one that is the same version of the RUU you tried before (7.19.401.22).