Database Develop

Bug!!! P20 locked after last firmware update

Hi guys!
Since I upgraded to the latest release of Oreo 8.1.0.120 (C432) (branded H3G) the phone keeps crashing !!!!
Virtually all of a sudden the screen is divided into 2 vertically, a completely black part and a slightly lighter one with the time indicated.
The phone can not be unlocked in any way, either with the power button or fingerprints.
He receives phone calls (the accept and reject buttons are vertical) but nothing else.
Tried to do soft reset several times (deleted cache and system reboot), 1 time also hard reset: sometimes it restarts and returns to normal, sometimes it remains exactly locked as before.
Screen resolution modes is fixed to fhd + .....
I thought it was a bug on the reactivation from a bluetooth device (the speakerphone of the car) because the first time he did it when I turned off the machine and the device was obviously connected, but instead he did it on other occasions not attributable to that.
Face recognition doesn't work too (I'm not able to recognize and save the face).
I got the phone as soon as it came out, and it never had any kind of problem .......
Called huawei support and they told me to send him for assistance, called H3G and ditto, I asked if they had news of this bug but it is the first time .....:crying::crying::crying::crying::crying::crying:

Use funkyhuaewei or if you have TWRP installed reflash stock fw that should fix

Hi! Thank you for the help but I have no TWRP and I've seen that for funkyHuawei the minimum credit is about 40€!!!!!! Is there another procedure to reinstall the firmware??????

Nokia 7 Plus - Screen Freeze - Lock and Unlock to make it work

Hi Folks,
I have got a Nokia 7 plus and since the day I have bought it, I am facing a strange problem.
Every now and them the screen freezes and only way to make it work again is locking and unlocking the phone.
I can say the screen do not respond to touch because the buttons are working properly in this case.
Tried resetting the phone, installing Android P, Rolling back to O, but nothing works. the problem still persists.
Curious to know if anyone else is facing such problem or if anyone has got any solution to fix this issue?

It a hardware problem i believe. Coz even i had the same issue. I immediately sent it to service center which was luckily nearby my home. They took a video of that issue and sent it to Nokia for replacement. They approved my replacement and gave me a approval letter and requested me to visit the shop where i had purchased the phone. The shopkeeper took my old phone back along with all the accessories and approval letter and within 5 mins they gave me a new unit.(note: the service center person told me that if you have purchased the phone from a store then you have 14 days replacement guarantee in case if any issues persist post format or tests).

I have the same issue, tried all methods you mention to make it work normally without succes. I dont know if it is a touch hadware problem because it happens very ramdomly and works instantally and normally again if I lock and unlock the screen
Some days not happens, another days happens very frequent.
Another fact, every time I installs some Factory image (Android P developer preview, Android 8.1), the touch not give problem at all for aprox 2 days or more.
I'm very frustrated with this issue.

sid_25 said:
Hi Folks,
I have got a Nokia 7 plus and since the day I have bought it, I am facing a strange problem.
Every now and them the screen freezes and only way to make it work again is locking and unlocking the phone.
I can say the screen do not respond to touch because the buttons are working properly in this case.
Tried resetting the phone, installing Android P, Rolling back to O, but nothing works. the problem still persists.
Curious to know if anyone else is facing such problem or if anyone has got any solution to fix this issue?
Click to expand...
Click to collapse
This is the Nokia 7+ quality problem, go to the after-sales service to replace the screen for free.

So i got my device replaced and for sometime, it did not give the problem but after 3 weeks, i started experiencing the same problem. New device also becomes unresponsive at times and then i have to switch off/on again to use it. I updated OS to Android P DP3 last week but issue still persists.

Tapas87 said:
So i got my device replaced and for sometime, it did not give the problem but after 3 weeks, i started experiencing the same problem. New device also becomes unresponsive at times and then i have to switch off/on again to use it. I updated OS to Android P DP3 last week but issue still persists.
Click to expand...
Click to collapse
I think we can clearly consider this as a hardware problem in that case.

i have same problem with my Nokia 7+, I gave a chance to nokia but I'm already starting to change my mind, the bootloader can not be officially unlocked and now the problem with the touchscreen, a bit disappointed, I hope hmd solve these issues and if not, buh bye nokia.

sid_25 said:
I think we can clearly consider this as a hardware problem in that case.
Click to expand...
Click to collapse
Surprisingly there is no issue now once i updated Nokia 7 plus to Android 9 pie yesterday. No screen freeze or lag at all. Its working smooth now.

Tapas87 said:
Surprisingly there is no issue now once i updated Nokia 7 plus to Android 9 pie yesterday. No screen freeze or lag at all. Its working smooth now.
Click to expand...
Click to collapse
Sadly, this is not the case here. I did a clean install of the latest developer preview, and I still experience an unresponsive system. Right after lock/unlock it works again.
Sent from my Nokia 7 plus using Tapatalk

bvanaerde said:
Sadly, this is not the case here. I did a clean install of the latest developer preview, and I still experience an unresponsive system. Right after lock/unlock it works again.
Click to expand...
Click to collapse
Seriously ur device need a service centre

It happens to me sometimes while uninstalling an app. Device freezes and doesn't respond. After like 10-15 seconds, it uninstalls the app and start responding.

Rowdyy Ronnie said:
It happens to me sometimes while uninstalling an app. Device freezes and doesn't respond. After like 10-15 seconds, it uninstalls the app and start responding.
Click to expand...
Click to collapse
I have similar problem.
When I want to clear data for the chrome through the settings, device goes mad, most of the time freeze and its difficult to restart it.
I thought they fixed with august security patch, but no.
Sent from my Nokia 7 plus using Tapatalk

spaha-bih said:
I have similar problem.
When I want to clear data for the chrome through the settings, device goes mad, most of the time freeze and its difficult to restart it.
I thought they fixed with august security patch, but no.
Click to expand...
Click to collapse
Yes, it happens to me as well. Let say Chrome has 200mb cache and if I click on Clear Cache, device freezes.

I used to face this problem quite frequently, but I haven't seen it in quite a while. For this reason, I'm pretty sure it was a software related issue and not a hardware one, as a hardware problem would be unlikely to go away, but a software one could be fixed with updates.

It started to happen on ly device today. I have the august security patch and my model is ta 1055 so i don't think the problem is solved yet

Cleared chrome cache. Device freeze for 15 minutes and rebooted. On Pie dev 4

There are so many seemingly random issues with this phone, I can safely say that I hate it. I never know if it's going to take a call (unresponsive soft button), or if the person on the other end will be able to hear me (mic just randomly stops working at least once a week). Freezes a few times every day. Won't allow push email notifications after (or during) sleep, have to reboot. The list goes on......

Going to turn in my device for repairs. It's taken Nokia long enough to come up with a software solution. On the Nokia forums there are several people who were helped with a touch panel repair.
Sent from my Nokia 7 plus using Tapatalk

Already sent back the device for repairs twice, each time they sent it back with just a reinstall of an older Android version... claiming it would be fixed.
In Europe, there's no Nokia repair, so another party is taking care of the repairs. It seems like they are not really aware of the ongoing bugs/problems of the device, which makes it extremely difficult to get them to actually repair the device properly.
First time they even told me they "replaced defective hardware", when in fact the hardware was not touched at all.
I managed to record the issue with another device, and showed it to the vendor.
Now they're offering me a refund. It looks like this is the best option I can get from them.
Really sad though. I was hoping for them to just fix it. Apart from this problem, it is a really good device. There's not really a good alternative in the same price range.
Sent from my Nokia 7 plus using Tapatalk

Im having trouble unlocking my device, I tried the finger touch to unlock but it did not unlock and the phone is unresponsive even on pressing the power button. I tried to force restart by pressing and holding the powerup button and power nutton simultaneously but still no result. Also I could see a red led light at the lefthand side of speaker on top.
Note: The device was fully charged.
can someone help me with this Issue please

Screen issue

Im facing an issue with my device, probably software but i'm not sure.
Sometimes, when i click on each application, device will behave oddly. Display freezes at same position where i click, nothing happens but after a moment is device confused. It starts clicking randomly, f.e i click on Facebook Messanger, it will pop up application, then i click on some message but it start to open other mesaages, doing random calls etc. If i tried get back with back arrow or home button, it get me to the launcher or back to messanger. Then i try restart phone obviously, but restart button does not work, i feel like it register click somewhere else.
Anyone got the same? I did factory reset, update to 10.0 but nothing changed. I've never did any software intervention like unlocking bootloader or flashing any custom rom.
Thanks

Haven't experienced any of these on my mi9 lite, might be hardware issue. Does it happen only when charging? Asking because back when I had the mi5 it behaved like that when I was using it while charging with a particular charger from ali if the phone had a case on.

Those symptoms you mentioned are more akin to a hardware problem. You might want to consider resetting your phone and locking the bootloader. Then you should RMA your device by sending it back. If is still under warranty then you should be able to get it fixed or replaced.

Mi 9 turned off randomly and progressed to total shutdown

On April 6, my Mi 9 started turning off at random times - I tried but was not able to reproduce it, so could not identify the root cause to any app / battery level / etc. I could turning it on again by just pressing the power button. It would be stable for a couple of hours until it would shut down again.
On April 7, same symptoms shown, but just pressing power would not turn it on again. I had to press volume up and power, get to recovery menu and mark "reboot to system".
On April 8, same symptoms show, but this time, no key combination would turn it back on. If I connect the charging cable to power, no led would blink and there was no battery charging animation. Connecting to the computer, there was no USB device identified. It was dead.
On April 9, in the morning, while trying to turn it back on, it would blink the notification led twice, but that was it. So I sent it to a service repair shop - not a Xiaomi authorized service repair.
On April 13, the service repair shop has provided me a quote for fixing the phone: reformatting the phone. Since for me this was a hardware and not a software problem, I collected the phone back.. and it was working as if nothing happened, no software was updated.
On April 14, it shut down again, twice. Pressing the power up worked fine.
On April 15, I unlocked the bootloader and flashed the software again with MiFlash on fastboot mode.
The phone is now stable, although it's my secondary phone now - so I use it much less frequently. But since I have no idea what triggered the problem, I don't know if the phone is stable enough, or if the issue will repeat at any minute - especially when I most need the phone.
Also, I tried contacting the service shop technician, to check if he reconnected the battery cable or checked for any short circuit on the board, but couldn't because of the lockdown. So I have no idea why phone is back from the dead, and no idea if/when it will turn itself randomly again.
So my question to the experts:
1) What could have caused this issue with the phone? What are the possible ways to monitor / check what could have caused the issue? Is there any way to capture a crash report after fact?
2) How can I ensure that this won't happen again? I already reflashed the phone, but I wonder if I should do something else..
3) What can be done to try to reproduce the issue? If there is a way to learn from the phone crashing, what are the things I can do to improve the odds of the phone crashing again?
Thanks!

Update: I left the phone to be serviced... and they could not find any issue with the phone. It is now working, but I'm pretty sure in 1 or 2 days it will stop entirely again...
.. and have no way to monitor it

tha same problem here. my mi9 suddenly died! what can i do? waiting the service or buy a new one?

the same problem, my phone just suddenly said the system was destroyed

Same problem here. Service said "no warranty - damage due to damp"
I doubt it. But now I have to handle it on my own.
@lusp00ky: Does your phone still work after you re-flashed it?
Still hope the best ;-)

bollacken said:
Same problem here. Service said "no warranty - damage due to damp"
I doubt it. But now I have to handle it on my own.
@lusp00ky: Does your phone still work after you re-flashed it?
Still hope the best ;-)
Click to expand...
Click to collapse
Unlock BL and clean flash did not work for me.
Now it is dead until the battery is drained. After that it can be brought to live again by a charger.
I don't get it. -.-"

Samsung Galaxy A71 died after updating to Android 11

Ok, so here is to explain what happened, so you can have a clue what am I talking about.
I bought Galaxy A71 a month ago (give or take), so out of the box it had Android 10. The phone was working flawlessly. Battery life awesome, pictures from camera great, etc. So, few days ago on March 26, 2021, an update to Android 11 came in. I am a tech nerd, I know about phones, rooting, flashing, etc.
So, I saw that I have around 78-80% of the battery so it was enough to download and install Android 11.
Downloading and installing and optimizing apps after went smooth as silk. I usually soft restarting my device after any software update, so I did that after the installation of Android 11 was entirely finished.
But, this is what happen when I restart my phone the normal way. I press and hold the power button, the dialog of Power off, Reset and Airplane mode came out, tapped twice the reset button and phone went restarting and just.... died. I remember that when I soft restarted my phone, the battery was on 72%. So I tried any trick in the books to turn on my phone again like combinations of pressing buttons, then with USB cable, charger, etc, but nothing was responsive. It's like the phone was clinically dead.
My phone is still under warranty and I will probably end up taking it to the T-mobile store, but the point of this thread is to inform others of the situation like mine and see if someone else had the same problem?
Maybe someone will post a solution what to do in situations like this?
If I find any solution, I will update this post with all the details.

You probably done it.But have you plugged it into A computer to see if the computer can detected it?

Essex_Hal said:
You probably done it.But have you plugged it into A computer to see if the computer can detected it?
Click to expand...
Click to collapse
Yes i did, nothing shows in Device Manager. As I said, I tried every possible trick to wake the phone up, but it was unsuccessful.
I end up taking it to the carrier store cuz it is still under warranty. They told me if they can't fix it, they'll probably give me a new one or to wait for Galaxy A72 To arrive in 2 weeks. We'll see what happens.

BorisMKD said:
Yes i did, nothing shows in Device Manager. As I said, I tried every possible trick to wake the phone up, but it was unsuccessful.
I end up taking it to the carrier store cuz it is still under warranty. They told me if they can't fix it, they'll probably give me a new one or to wait for Galaxy A72 To arrive in 2 weeks. We'll see what happens.
Click to expand...
Click to collapse
Least you still have A warranty to help you.
Good luck with it.Hope you don't lose your data if it's still on the phone.

Essex_Hal said:
Least you still have A warranty to help you.
Good luck with it.Hope you don't lose your data if it's still on the phone.
Click to expand...
Click to collapse
They fix it, it said it was software problem, got stuck on rebooting. I get it today (2 weeks later) and it worked. They managed to turn it on but without a factory reset, every app was there, every picture, video, contacts, call history, etc. I don't know how they did it, but they did. So when I got my phone back I tried to restart it normal way, long press of the power button, then tap Restart and again restart. The phone restart it without a problem. I was happy. Then later that day (2 hours ago when I'm writing this, I notice that always on display when i touch the phone screen will show up but doesn't switch off after 10 seconds (I set it up like that), instead it started to blink in intervals like i was touching the screen continuously. Then I did a deep soft reset. You know, when you press Volume down and Power button at the same time and.... got the same problem again. Phone is non functional, none combination of pressing buttons worked, just like i describe it in the OP. Just for information, I did the same on my previous phone Galaxy A7 2018 and never had this problem. I did it on this phone too, never had a problem. Then I remember it that on both phones when i do that and not having problems were running on Android 10. this phone now update it to Android 11 and that buttons combination is probably bricking the phone. It's just a thing I notice. So I am planning to call the official service that fixed the phone how did they do it, so maybe I can do it myself too. I don't want to wait for another 2 and a half weeks.

I am facing the same issue. And I think my warranty is out. Did you get to ask them how can you turn it on yourself!!
I would really appreciate some help here!

BorisMKD said:
Ok, so here is to explain what happened, so you can have a clue what am I talking about.
I bought Galaxy A71 a month ago (give or take), so out of the box it had Android 10. The phone was working flawlessly. Battery life awesome, pictures from camera great, etc. So, few days ago on March 26, 2021, an update to Android 11 came in. I am a tech nerd, I know about phones, rooting, flashing, etc.
So, I saw that I have around 78-80% of the battery so it was enough to download and install Android 11.
Downloading and installing and optimizing apps after went smooth as silk. I usually soft restarting my device after any software update, so I did that after the installation of Android 11 was entirely finished.
But, this is what happen when I restart my phone the normal way. I press and hold the power button, the dialog of Power off, Reset and Airplane mode came out, tapped twice the reset button and phone went restarting and just.... died. I remember that when I soft restarted my phone, the battery was on 72%. So I tried any trick in the books to turn on my phone again like combinations of pressing buttons, then with USB cable, charger, etc, but nothing was responsive. It's like the phone was clinically dead.
My phone is still under warranty and I will probably end up taking it to the T-mobile store, but the point of this thread is to inform others of the situation like mine and see if someone else had the same problem?
Maybe someone will post a solution what to do in situations like this?
If I find any solution, I will update this post with all the details.
Click to expand...
Click to collapse
have same issue too anyways to fix it?