Related
To be fair to HTC/Sprint I retitled this. As the phone is not representative of a normal M8 (either by hardware or corrupted/miss programming).
Long story.
If you want the short version, "This phone sucks" (and by the way so does the S5).
Here is the long version.
Bought the phone first day.
HTC Unlocked and Rooted it as soon at it was available. Applied S-OFF as soon as it was available.
I had not much time to play with it and stayed on Stock and have WIFI on full time which is used at work and home.
Couple days ago I decided to try some ROMs (being very patient for things to mature a bit). I tried Barebones, pretty good ROM. Note I had "dirty flashed it".
Then I took my first long trip since I got the phone. 100 miles into the boonies.
It popped up "Roaming Guard every 2 minutes", every call. But it was still running ok.
I had forgot to shut the roaming guard off (or it was locked out by the time I though of it).
This is a known issue and happened on M7as well. Most reliable way to deal with it, is to full wipe in order to disable it. (I tried all the tricks).
Well at this time OMJ released his "Harman" ROM and Firmware.
Well I guess it's a good time to start clean, wipe and switch to OMJ's Harmon ROM (and firmware) (whom I've been a loyal customer of)
So this stupid Roaming Guard thing keeps coming and going as I sort out which ROM I want, restoring things with TB etc.
But now, my phone is "stuck is 1X". WTF. And if it does occasionally show 3G as soon as I use it, it drops out completely or reverts to 1X.
So now I think I hosed something really bad. Can't get 3G at home or work. My wifes HTC One M7 is fine (running OMJ's BadBoys ROM)
Updated Profiles, played with PRL's.
So I put it all back to factory (except S-ON) and used the HBOOT that hides that's it's S-OFF.
And flashed the closest Stock ROM I could find (which so happened to get no Data or Voice at all). Perfect !!
Then took it to sprint store, and it was a sharp kid and he said it was rooted and nicely handed it back. He suggested I add T.E.P. and "try again".
Well I figured I'll have to S-ON it. And stopped in another store to added T.E.P. just in case. I had like 2 days left.
So I was gonna go home S-ON it and go to another Sprint "repair" Store but decided I really needed to get to some other commitments.
So I restored a backup and on the road and the phone was back to "Normal" except for the stupid Roaming Guard thing. WTF.
Then it hit me. The new ROM from OMJ was telling me what my REAL network was doing and the stock ROM was lying through it's teeth.
I'm well aware of Developer ROM's displaying "1x" when it sees 1x but after being on the stock ROM (with WIFI on), I kind of forgot about it.
And I was never clear what the "New" Spark Icons were really saying anyway (with WIFI ON or OFF).
So the truth is this thing has been running like crap since day 1. And I believe even worse since the first OTA firmware update.
I started researching options to get the Galaxy S5. Turns out the reviews are worse on the S5 than the M8.
Then I kept finding threads like this one.
https://community.sprint.com/baw/thread/155517
Maybe I have a bad phone. Maybe I'll just smash the thing and try another one.
I miss my M7. Luckily my wife has it.
I had to get my first M8 replaced because it was roaming all the time. My second one is much better . Sounds like you have a bad one like my first one. I returned mine within the first 14 days to get a no-questions-asked replacement for full refund.
Uhh.. No problems here. Sounds like a defective device to me. They won't swap it where you rooted it, TEP will cost you a deductible and they'll send you a refurbished model. Shouldn't of rooted so quickly.
Sent from my 831C using xda app-developers app
I don't understand if u don't want the roaming guard to sound just uncheck it on the settings. If you have trouble with your settings dial *#*#4636#*#* and select phone information scroll down and select the option cdma+evdo/lte then reboot and check if that help. Then again u should be aware of this
http://forum.xda-developers.com/showthread.php?t=2701255 just in case u r not.
Sent from my 831C using XDA Premium 4 mobile app
breezedragon said:
I don't understand if u don't want the roaming guard to sound just uncheck it on the settings. If you have trouble with your settings dial *#*#4636#*#* and select phone information scroll down and select the option cdma+evdo/lte then reboot and check if that help
Sent from my 831C using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Not so easy to shut Roaming Guard off. I'll bet if most people look right now, You'd find it greyed out.
I just completely wiped my phone again. Ran RUU on it. Immediately Disabled the Guard. And a half hour later it's all locked out again (but it's locked out disabled).
I don't know what causes it to lock.
But you do have to do it immediately after a wipe.
I'll check out the Options #*# option you suggested. Thanks. I remember that being mentioned before.
Aldeel said:
Uhh.. No problems here. Sounds like a defective device to me. They won't swap it where you rooted it, TEP will cost you a deductible and they'll send you a refurbished model. Shouldn't of rooted so quickly.
Sent from my 831C using xda app-developers app
Click to expand...
Click to collapse
I tend to root as soon as it's available. In case an OTA comes out and lose the ability to ever do it. I also like to see if I can root it with in the 14 days, because if something does go wrong I can swap it. I can make it factory looking again. I just didn't want to bother in case they could fix it, because it felt like just a programming issue. I knew I was taking a chance when I brought it in like that. I've brought in MUCH more hacked phones and walked out with a brand new one, with no T.E.P.
I'm still not sure if this is a "Broken" phone. It definitely won't pull in weak 3G like my M7 did.
mswlogo said:
I'm still not sure if this is a "Broken" phone.
Click to expand...
Click to collapse
It probably is.
Fwiw, I've never seen my roaming guard settings greyed out.
As a sprint tech I can tell you 100% of the M8's that have come in to my store that I've replaced have been better the second time around. Seems like there were some lemons in the first batch. You'd better take it in to get exchanged or break it to get a replacement soon(lol) because as of today we were ordering new replacements, soon it'll be refurbs once there is stock in the warehouse.
I also noticed the serial number on my original M8 started with FA, while my current one starts with HT. Could be that ones from a specific location were bad.
There is problem in this phone. I don't think why you face this type of problem?
HaiKaiDo said:
As a sprint tech I can tell you 100% of the M8's that have come in to my store that I've replaced have been better the second time around. Seems like there were some lemons in the first batch. You'd better take it in to get exchanged or break it to get a replacement soon(lol) because as of today we were ordering new replacements, soon it'll be refurbs once there is stock in the warehouse.
Click to expand...
Click to collapse
Thanks for the heads up. Hopefully I won't have to "break it". I never have, but I would if it came down to it.
I was thinking that they are not refurbished yet as well.
I'm not convinced 100% it's broken yet.
I did notice in a breakdown of the phone, that they do have little spring loaded contacts to the Antenna's, which have been a problem on past phones. And that might be all it is.
I have $18.00 glass screen installed on it as well. And it's installed PERFECTLY. Chances of that happening again are slim
I really would like to get this phone to work.
That thread I posted, folks got second phones and still had issues.
I think it has to do with this whole Spark thing.
You know I wouldn't be rooting and wanting the option of Roam only etc. if the Sprint Network wasn't so bad in the first place.
The only thing that keeps me is the SERO plan. But that is wearing thin. Everyone of my co-workers gets 10-40x faster data rates than I do.
AT&T or Verizon.
Sprint better get their act together.
Oh and the store I did go to. They just fired all their Techs 3 weeks ago. It used to be a good store to go to.
Captain_Throwback said:
It probably is.
Fwiw, I've never seen my roaming guard settings greyed out.
Click to expand...
Click to collapse
Me neither.
Should definitely look into getting it replaced, though.
Captain_Throwback said:
I also noticed the serial number on my original M8 started with FA, while my current one starts with HT. Could be that ones from a specific location were bad.
Click to expand...
Click to collapse
My M8's serial number starts with FA and so far, the only real issues I've had are sending/receiving texts at home. Sometimes, they come in delayed but I attribute that to the network moreso than the phone. Though, updating the profile/prl seems to fix it. Forcing the phone to re-provision while on CDMA rather than LTE seems to also keep it from happening sooner.
mswlogo said:
Thanks for the heads up. Hopefully I won't have to "break it". I never have, but I would if it came down to it.
I was thinking that they are not refurbished yet as well.
I'm not convinced 100% it's broken yet.
I did notice in a breakdown of the phone, that they do have little spring loaded contacts to the Antenna's, which have been a problem on past phones. And that might be all it is.
I have $18.00 glass screen installed on it as well. And it's installed PERFECTLY. Chances of that happening again are slim
I really would like to get this phone to work.
That thread I posted, folks got second phones and still had issues.
I think it has to do with this whole Spark thing.
You know I wouldn't be rooting and wanting the option of Roam only etc. if the Sprint Network wasn't so bad in the first place.
The only thing that keeps me is the SERO plan. But that is wearing thin. Everyone of my co-workers gets 10-40x faster data rates than I do.
AT&T or Verizon.
Sprint better get their act together.
Oh and the store I did go to. They just fired all their Techs 3 weeks ago. It used to be a good store to go to.
Click to expand...
Click to collapse
Yeah lucky for me I dont work at a corporate store lol. They did a mass layoff of techs in corporate stores.
No problems here either
~m8whl modded stock
2.265 Max ¦ 300 Min
ondemand
row
I'm curious now if my phone is bad or its network related. I seem to drop/miss calls quite often. I just checked my serial number and it starts with FA as well.
I'm wondering if these phones were all built in different locations. I have a gold one from best buy and this thing works like a champ. I get similar cell signal compared to my s3. Even at my in laws house which just got lte a few months back and my brother in laws house where I get no signal on my s3, it acted the same with no signal. He lives in a secluded area. I'm reading a lot of negative things about phones bought thru Sprint being problematic. Haven't read anything about the gold best buy phones acting up. What do you all think could these phones be built in totally different locations?
Sent from my 831C using XDA Premium 4 mobile app
Maybe not different locations, but definitely different batches. Some could have subpar antennas.
I believe the serial number indicates the distribution center from which the device was produced. I saw mention of it in the Firewater thread when people were trying to figure out why it worked on some devices and not on others.
Serial number for my phone started with FA. Ordered it after watching the unveiling, got it two days later.
Haven't had a single problem with the phone as far as software, and no hardware issues like defects.
Guess I'm just lucky.
Knock in wood taking the firmware update on H/K ROM doesn't change things down the line.
sprkat85 said:
I'm wondering if these phones were all built in different locations. I have a gold one from best buy and this thing works like a champ. I get similar cell signal compared to my s3. Even at my in laws house which just got lte a few months back and my brother in laws house where I get no signal on my s3, it acted the same with no signal. He lives in a secluded area. I'm reading a lot of negative things about phones bought thru Sprint being problematic. Haven't read anything about the gold best buy phones acting up. What do you all think could these phones be built in totally different locations?
Sent from my 831C using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I have a gold one as well and also see none of these issues. It also seems to be comparable to my S3's reception.
hi. i have had my eyes on this tab S 8.4 LTE since it was announced. i have been saving a lot so as to get this tablet.
the day i got all the money for this tablet saved, i went to the Samsung store and bought the device right. hell, i even paid extra for the Bronze color one.
i felt blessed and happy. after like half an hour of using the tablet, i found the stutter and lag to be all over the UI. it was not deal breaker but definitely was Heart breaker. for a premium one of a kind, Samsung Flagship tablet, i didnt expect that. i have owned Note 3 and both have EXACTLY the same hardware other than the screen.
but i got over that and accepted that as part of deal from samsung cause after all it had Touchwiz. i personally love touchwiz. i really do.
after like a week of usage, i started to feel like the battery on this tab is giving up on me. i tried every thing there was to try. i rooted it, removed the bloatware, installed greenify, swapped roms, minimized brightness and all i was advised by good folks here on this very good community of xda.
then i was told that many people here found the solution by re-sitting the battery connector on the mother board. and i tried that. i removed the back cover, with all the pain and cringing, and REALLY found the plug to be very loose. looked like some child had it just PLACED it on its place. it was not even all the way down. i did that, and boom, i got the battery back to normal, i un-noticed all the scars and scratches there were because of removing the back cover.
after like 4 or 5 days same **** started happening. battery would fail after like 3 hours of screen time and that also doing nothing just plain UI browsing, because my tab was in the period of showing it to friends and relatives. u know the usual stuff. people asking u to let them see your new tab. every body praised and loved the SUPER AMOLED!
after like some time, it literally gave up on me. it would not boot, it would power on. it would charge and that also very weirdly, when i plug it it sometimes said, 50% battery, then at the next second i remove the charger and re-connect it and it would show, 89% battery. the next second i would remove and re-connect the charger and it would say 4% battery.
i could not do anything. so i went to samsung OFFICIALL sales & repair centre and I LITERALLY MADE THAT STUPID ***** WRITE DOWN ON THE JOB SHEET TO NOT LOSE THE IR BLASTER COVER THINGY. they gave me 15 days of time for to repair it and asked for Rs 5000 which is equivalent to US $ 55 approx. i was like, ok if u fix it all well i can pay that. and FYI, the TABLET WAS IN FREAKING WARRANTY! IT WAS ONLY 20 DAYS OLD!
you get where im going? well i called them 15th day and they didnt pick my phone. i tried for next 2 days and they didnt pick any call. i went to their office and asked them what happened of the tablet. they said sorry we could not fix it and we were told this by our ENGINEERS the second day. i was like why didnt u tell me that before why make me wait 15 days and they said our phone was dead... MOTHER****ERS!
i asked them to return my tablet, they charged me Rs 1000 approx US $10 BEFORE returning me the tablet.
when they returned me the tablet, it had that IR blaster cover lost. i was so angry i cant explain. i could not do anything against them i went there 3 times and waited for like 30 min each time JUST TO SEE THE MANAGER AND HE NEVER MET... i wish they all die in deepest pits of hell for eternity. amin.
anyways, firstly i didnt trust the local small repair shops but i had no choice i gave the tab to one of shops and he repaird it for me in like 1 day. i was really happy. but he charged me Rs 3000 about US $30.
i started using the tab and it was fine. i got the normal 6-7 hours of screen on time. and btw, he didnt replace any thing including the batter.
since this saturday, the same **** started happening AGAIN. i went to the same shop and gave him the tablet to repair. just today he called me and told me the expense for this time repair would be Rs 5500 approx US $55.
NOW, this is my experience with samsung's greatest tablet ever. i have learnt my lesson the hard way i guess. Spending US $40 or $60 might not be a big deal for some of you Europeans or Americans out there but im from Pakistan. im a student. i dont get money very often to repair my ****. and that also a mere 28 days old BRAND NEW OUT OF THE ****ING BOX TABLET.
i know, i might get hate here as well, cause not many these days, understand others problems.
but i would advise you all new comers NOT TO GET THIS TABLET EVEN IF U ARE GETTING IT VIA SALE. i paid the full price and even more cause of import fees and taxes.
and btw, its not just me, there are many people who didnt get the battery life they were told they would get.
you have been warned.
Why didn't you get a replacement by warranty? Didn't get that.
pibach said:
Why didn't you get a replacement by warranty? Didn't get that.
Click to expand...
Click to collapse
HAHA... replacement? there is no such thing as replacement here mate! they only talk to the customers until they pay them and thats it. after that they dont have any time for you. as i have already said, they were not even ready to return me my device which they had ****ed up by losing the IR blaster cover. they said first i need to pay then they will return my tab. its been one of the ****ed up experiences of my life.
and to top things off, no one is there to complain. no executives, no senior person, no managers NOTHING! only sales girls with fake smiles and little cleavages. u see, women here, especially women who work in such sales department, like all over the world are used very wrongly. and in our country you can not even look at a woman with anger, let alone talk to them about the **** they did wrong to my tablet.
its very very saddening situation here man, very very saddening! people who have resources get everything and students like myself or people who have not much relations are the victims. i know if i were in any other country i could have sued their asses off. but here NO.
and its the device its self thats the problem. u see if samsung cuts its product lines even 25%, and works more on QC and software, things like thing would never happen.
all the hype around S6 and i bet you, it will all be the same. I bet you it will still lag, it will have almost the same issues as previous phones. yes there will be changes, but merely cosmetic!
Reality bites
pibach said:
Why didn't you get a replacement by warranty? Didn't get that.
Click to expand...
Click to collapse
Unfortunately, most of the stores in some countries are only third party/franchisee, so they don't offer the same wonderful customer service you may be accustomed to. They don't readily provide brand new unit replacements, heck, we usually even have to fight for parts replacement and settle at that (better than nothing, I guess).
From where I'm from, we're usually told, "we will have to have our technician take a look at it. Please come back after 5-7 business days." When we come back, they tell us that they were unable to elicit the problem, and if we want, they can have it sent to their main branch (in a different city) to take a look at it. Of course, they still end up telling you that there's nothing wrong with it and charge you anyway.
---------- Post added at 02:31 PM ---------- Previous post was at 02:24 PM ----------
Thank you for this post. I actually considered getting the Tab S2 when it comes out. Your post reminded me of my past experience with a Galaxy Tab 8.9 and an S3 (tablet had a defective motherboard and I could only get the parts replaced, no new unit) and my Galaxy S3 wouldn't connect to a WiFi network unless I literally stood right next to the router (this one I actually did manage to get a replacement unit, but the trouble I had to go through..ugh).
Anyway, I'm so sorry for the trouble you had to go through.
Sorry but just because you had an bad experience it doesn't mean that others should be scared off. I bought my tab 's 8.4 on sale and I use it at least 4-5 hours per day without any lag at all and with around 35% battery left every day. I think you could just have said that you had a bad experience instead of telling everybody in bolded text that they shouldn't get it.
Except I have WiFi version. So if this is a common problem on the late version then I have nothing to say.
Pills_e said:
Sorry but just because you had an bad experience it doesn't mean that others should be scared off. I bought my tab 's 8.4 on sale and I use it at least 4-5 hours per day without any lag at all and with around 35% battery left every day. I think you could just have said that you had a bad experience instead of telling everybody in bolded text that they shouldn't get it.
Except I have WiFi version. So if this is a common problem on the late version then I have nothing to say.
Click to expand...
Click to collapse
I agree - I have the 10.5 and yes it suffers from slight lag but theres ways around that (Nova/debloating etc).
My note 4 is the boss and not issues at all now i'm on 5.0.1. You can't really slat a manufacturer entirely if the country you reside in doesn't have the support required - you took that risk on.
As for the technical problems you are having, I guess taking apart a device that was under a month old kind of invalidates any warranty - if you didn't have one I suspect all you've done is cause problems for the engineers. Did you contact the sellers/retailer? Have you contacted samsung to see who they'd recommend/are there others that may be able to sort it out?
However if you cannot get Samsung repair service in your area, why didn't you consider a make that can be supported locally?
I imported a gear VR from the US to UK and if it went wrong I'd wholly expect Samsung not to honour the warranty....sometimes we take risks and it doesn't work out!
Well no doubt you had a nightmare experience and sorry that you didn't have my experience. For me I couldn't be happier and have zero regrets with my purchase. Other then the lag problem which was fixed by debloating and switching to nova launcher I really really really love my tab s and so glad I didn't get the iPad mini like I was planning.
Now I eagerly await the lollipop update.
Sucks that you can't get proper service. Sorry to hear that but a lot of us can get proper service so I don't think its right for you to tell people to stay away. If someone gets unlucky here where I am they can easily return it and get a new one. For me I was first disappointed by the battery life but have quickly realized maybe I was spoiled by the 10+ hours my ipad 3 got. I don't experience any lag and have mostly good things to say about the device. I do wish the battery would go a bit longer. My only complaint comes with the power button. After only a few weeks its not looking good. Its going to go at some point. It already looks like its pushed in.
I have a 10 as well, and I have had zero issues with it. I have read some other complaint threads, but I haven't had any issues at all with mine. Sucks to hear others have issues, but this is the finest tablet I have ever owned.
bonerp said:
I agree - I have the 10.5 and yes it suffers from slight lag but theres ways around that (Nova/debloating etc).
My note 4 is the boss and not issues at all now i'm on 5.0.1. You can't really slat a manufacturer entirely if the country you reside in doesn't have the support required - you took that risk on.
As for the technical problems you are having, I guess taking apart a device that was under a month old kind of invalidates any warranty - if you didn't have one I suspect all you've done is cause problems for the engineers. Did you contact the sellers/retailer? Have you contacted samsung to see who they'd recommend/are there others that may be able to sort it out?
However if you cannot get Samsung repair service in your area, why didn't you consider a make that can be supported locally?
I imported a gear VR from the US to UK and if it went wrong I'd wholly expect Samsung not to honour the warranty....sometimes we take risks and it doesn't work out!
Click to expand...
Click to collapse
Pills_e said:
Sorry but just because you had an bad experience it doesn't mean that others should be scared off. I bought my tab 's 8.4 on sale and I use it at least 4-5 hours per day without any lag at all and with around 35% battery left every day. I think you could just have said that you had a bad experience instead of telling everybody in bolded text that they shouldn't get it.
Except I have WiFi version. So if this is a common problem on the late version then I have nothing to say.
Click to expand...
Click to collapse
both of you are very right at your position. i might have also said the same things if i saw some thread like this and i had no trouble with my tablet.
but the thing is, samsung has Proper sales and service business here in my country. u would not even believe that some of the products are not even launched in some big countries but they are made available here. Note 4 was launched here 2 days before its international launch! same case with some other big tabs and smartphones.
removing the back cover does not void ANY kind of warranty. i snapped it back and no body could tell if i ever removed it. i dont have the tab with me, but when i will i will try to show you guys what the OFFICIAL samsung ENGINEERS did to it. i opened the back with a debit card and nails and they have proper equipment, i guess, but they ruined it for me. and how come they lose some part of the tab when i CLEARLY TOLD THEM & EVEN ROTE IT TO THEM NOT TO LOSE IT because its too small thing to lose.
any how, all of you guys who have no trouble with your tabs, great for you. i feel good for you. i would have called it my bad luck if it was my first experience with samsung device. i have had sasmsung devices for a very long time including even some of the house hold electronics. mobile division of samsung sucks balls in terms of QC.i remember having S2 having dead speaker after 2 months, S3 having strange glue marks on the AMOLED screen, S4 having heat up issues and now this.
@ Pills_e and i didn't write text in bold or what ever to seek attention. why didnt you write such a thread? because you didnt have a problem right? i just tried to warn people. i have said it already and would say it again, im a student. i dont have a full time job. its Very hard for me to spend US $40 or $60 after 10 days just like that on repairing a gadget that is not even available to me. it might be easy for you, but not for all.
i just advised based on my experience and its just sincere brotherly advise to all new comers. people will get what they like, no matter what. i just poured in my experience. thats it.
aami.aami said:
hi. i have had my eyes on this tab S 8.4 LTE since it was announced. i have been saving a lot so as to get this tablet.
the day i got all the money for this tablet saved, i went to the Samsung store and bought the device right. hell, i even paid extra for the Bronze color one.
i felt blessed and happy. after like half an hour of using the tablet, i found the stutter and lag to be all over the UI. it was not deal breaker but definitely was Heart breaker. for a premium one of a kind, Samsung Flagship tablet, i didnt expect that. i have owned Note 3 and both have EXACTLY the same hardware other than the screen.
but i got over that and accepted that as part of deal from samsung cause after all it had Touchwiz. i personally love touchwiz. i really do.
after like a week of usage, i started to feel like the battery on this tab is giving up on me. i tried every thing there was to try. i rooted it, removed the bloatware, installed greenify, swapped roms, minimized brightness and all i was advised by good folks here on this very good community of xda.
then i was told that many people here found the solution by re-sitting the battery connector on the mother board. and i tried that. i removed the back cover, with all the pain and cringing, and REALLY found the plug to be very loose. looked like some child had it just PLACED it on its place. it was not even all the way down. i did that, and boom, i got the battery back to normal, i un-noticed all the scars and scratches there were because of removing the back cover.
after like 4 or 5 days same **** started happening. battery would fail after like 3 hours of screen time and that also doing nothing just plain UI browsing, because my tab was in the period of showing it to friends and relatives. u know the usual stuff. people asking u to let them see your new tab. every body praised and loved the SUPER AMOLED!
after like some time, it literally gave up on me. it would not boot, it would power on. it would charge and that also very weirdly, when i plug it it sometimes said, 50% battery, then at the next second i remove the charger and re-connect it and it would show, 89% battery. the next second i would remove and re-connect the charger and it would say 4% battery.
i could not do anything. so i went to samsung OFFICIALL sales & repair centre and I LITERALLY MADE THAT STUPID ***** WRITE DOWN ON THE JOB SHEET TO NOT LOSE THE IR BLASTER COVER THINGY. they gave me 15 days of time for to repair it and asked for Rs 5000 which is equivalent to US $ 55 approx. i was like, ok if u fix it all well i can pay that. and FYI, the TABLET WAS IN FREAKING WARRANTY! IT WAS ONLY 20 DAYS OLD!
you get where im going? well i called them 15th day and they didnt pick my phone. i tried for next 2 days and they didnt pick any call. i went to their office and asked them what happened of the tablet. they said sorry we could not fix it and we were told this by our ENGINEERS the second day. i was like why didnt u tell me that before why make me wait 15 days and they said our phone was dead... MOTHER****ERS!
i asked them to return my tablet, they charged me Rs 1000 approx US $10 BEFORE returning me the tablet.
when they returned me the tablet, it had that IR blaster cover lost. i was so angry i cant explain. i could not do anything against them i went there 3 times and waited for like 30 min each time JUST TO SEE THE MANAGER AND HE NEVER MET... i wish they all die in deepest pits of hell for eternity. amin.
anyways, firstly i didnt trust the local small repair shops but i had no choice i gave the tab to one of shops and he repaird it for me in like 1 day. i was really happy. but he charged me Rs 3000 about US $30.
i started using the tab and it was fine. i got the normal 6-7 hours of screen on time. and btw, he didnt replace any thing including the batter.
since this saturday, the same **** started happening AGAIN. i went to the same shop and gave him the tablet to repair. just today he called me and told me the expense for this time repair would be Rs 5500 approx US $55.
NOW, this is my experience with samsung's greatest tablet ever. i have learnt my lesson the hard way i guess. Spending US $40 or $60 might not be a big deal for some of you Europeans or Americans out there but im from Pakistan. im a student. i dont get money very often to repair my ****. and that also a mere 28 days old BRAND NEW OUT OF THE ****ING BOX TABLET.
i know, i might get hate here as well, cause not many these days, understand others problems.
but i would advise you all new comers NOT TO GET THIS TABLET EVEN IF U ARE GETTING IT VIA SALE. i paid the full price and even more cause of import fees and taxes.
and btw, its not just me, there are many people who didnt get the battery life they were told they would get.
you have been warned.
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I'm so sorry for you. I hate that you've been through all of this stuff regarding samsung devices. I wonder if the tabs going to Pakistan are made in a different factory than United States ones? I hope you have better luck in the future.
Sent from my Galaxy Tab S 8.4 with much love to the xda community.
I have the 10.5 and am on a stock rom and have zero lag anywhere. Initially there was lag with the OS it was released with (I bought it release day) but subsequent updates removed all the lag I had. I love my Tab S and I get 11hrs watching videos on it on long flights and drives and the screen is amazing.
What you should have done was try to return the tablet for a replacement INSTEAD of opening the back. Opening the back voided your warranty and is not something I EVER do for ANY device I own that's within warranty period. Outside of the period I may take the chance but not a day before.
Sorry to hear this happened to you as I know how frustrating these kinds of things can be.
I'm Surprised!
I'm surprised that Samsung would even touch your Tab S 8.4! After you rooted it, changed the ROM and then opened the device up which a user is never supposed to do, I'm surprised your warranty is worth the paper it was written on.
You should have taken the Tab S back to whomever you bought it and got your money back.
Hmmmm... was just about to order a tab S 8.4 WiFi as well... Lol.
i have 10.5 LTE and the battery stand only 3.5 Hours after few month of purchase its stand around 6 hours before
i have already make root so i got KNOX flag 01
but i will pay 50$ if this will fix the problem but after i read your story im afraid to fix it and the problem come again .. i don't know what to do
I have Jump, and due to a loose home button, ordered a replacement S6 from TMobile yesterday at about 3:30. It was confirmed that it was in stock and I would get it today. I got a tracking number for UPS, but it only says its received the order to be processed, it hasn't been given to UPS yet. Is this typical of UPS? Not updating the info? Or is it more likely TMobile dropped the ball and still hasn't given it to UPS yet?
That's normal. Tracking info sometimes take longer to get updated.
stevessvt said:
I have Jump, and due to a loose home button, ordered a replacement S6 from TMobile yesterday at about 3:30. It was confirmed that it was in stock and I would get it today. I got a tracking number for UPS, but it only says its received the order to be processed, it hasn't been given to UPS yet. Is this typical of UPS? Not updating the info? Or is it more likely TMobile dropped the ball and still hasn't given it to UPS yet?
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I have seen ups slack on updating info many times but getting an order next day placed that late may be pushing it. I have not had this particular experience with tmo though
Droidmissionary said:
I have seen ups slack on updating info many times but getting an order next day placed that late may be pushing it. I have not had this particular experience with tmo though
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I'm just wondering if it didn't actually ship yesterday, I would think it would have been at least showing it in UPS's hands by now.
FYI OP I'm sure your new phone will also have a loose home button and if its not loose, it will become loose eventually.
shook187 said:
FYI OP I'm sure your new phone will also have a loose home button and if its not loose, it will become loose eventually.
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This thing was/is really wobbly, and its not reading my thumb print but maybe 20% of the time, but yeah, I know it'll loosen up somewhat over time, but it shouldn't be like this at 3 weeks old.
I called TMo and they said UPS pick up is at 8pm, more than enough time for it to be picked up yesterday, and they don't know why it wasn't given to UPS. So they are filing paperwork trying to figure out just where it is right now.
stevessvt said:
This thing was/is really wobbly, and its not reading my thumb print but maybe 20% of the time, but yeah, I know it'll loosen up somewhat over time, but it shouldn't be like this at 3 weeks old.
I called TMo and they said UPS pick up is at 8pm, more than enough time for it to be picked up yesterday, and they don't know why it wasn't given to UPS. So they are filing paperwork trying to figure out just where it is right now.
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Yeah mine was really bad as well, my new one is rock solid. Had the new one since the 14th but I did it through a store and got a brand new unopened one on the spot. Took all of ten minutes from the time I walked in the door.
ThePagel said:
Yeah mine was really bad as well, my new one is rock solid. Had the new one since the 14th but I did it through a store and got a brand new unopened one on the spot. Took all of ten minutes from the time I walked in the door.
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Yeah,....I contemplated too long, and then got too busy. Oh well, it is what it is. Except I scheduled the delivery for today so I could get it on my day off.....
UPS system updates as soon as the driver signs the pickup manifest. If it hasn't updated, they didn't get it.
FWIW : My S6 with a build date of 04/03/15 was HORRIBLE in comparison to my 05/04/15 phone. Ratting buttons, insane battery drain, etc. New phone displays none of those problems.
I too exchanged at a T-Mobile retail store, since that's where I originally purchased the device
I have received about 3 replacements for my GS6 and the first one was new but had a loose home button see in had a home button stop workin and was loose and thee chamfered edges were badly scratched the b ew in just got is brand new looks brand new and has not problems knock in wood at all
tmobile s6 issues
when i got my s6 the back button was an issue, sometimes it didn't respond that wasn't a big deal so i kept it. then i started having phone calls where there was no audio so i had to drop the call and call again. and a week ago the screen would freeze and couldnt open any app or slide between windows, but i could open the camera with double tap on home and open the notification window but thats it and had to reset. then last night for some reason the back button was stuck, is there even an actual button to get stuck? everything app i open would exit after a few minutes and started getting shorter to a few seconds. factory reset the phone twice and couldnt get past initial setup because of all the back button spamming.
before the back button failure i did order replacement which should get here on the 9th. hoping that has no issues cause so far my Tmobile experience is not going well. phone issues, signal issues. support issues, all i get from support are links to tmobile support website. stuff i already read through before i talk to support.
Synyster06Gates said:
UPS system updates as soon as the driver signs the pickup manifest. If it hasn't updated, they didn't get it.
FWIW : My S6 with a build date of 04/03/15 was HORRIBLE in comparison to my 05/04/15 phone. Ratting buttons, insane battery drain, etc. New phone displays none of those problems.
I too exchanged at a T-Mobile retail store, since that's where I originally purchased the device
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How do you see the phone's build date? I've heard other people state that their battery life is awful and some state that it's the best ever. My battery life is kinda "meh", but getting better with newer ROMs... I honestly am not sure if my placebo effect or my phone happens to be one of the good ones or if 2-3h SOT with 1-2 days on XtoLite (sp) is only because of the ROM.
psych0r3bel said:
How do you see the phone's build date? I've heard other people state that their battery life is awful and some state that it's the best ever. My battery life is kinda "meh", but getting better with newer ROMs... I honestly am not sure if my placebo effect or my phone happens to be one of the good ones or if 2-3h SOT with 1-2 days on XtoLite (sp) is only because of the ROM.
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The date was on the box my phone came in. Idk if it's really the build date or when it arrived to T-Mobile.
Once a fine service before it became the un-carrier, T-Mo tech support is utterly useless.
We've had t-Mo since 2011 1st with HTC Sens, then I added an M7.*
For the last year plus the Sens has been having issues with WiFi Calling. *I've tried everything that T-Mo suggests while still paying for inconsistent service at home because T-Mo has no coverage here.
I've changed ISPs and routers and now have a CellSpot that only the M7 ever worked well with.
I've restarted, changed SIMs and have just bought 2 new LG G4s for $900. *Still no WiFi Calling and endlessly trying the same fixes with T-Mo tech. *
They don't seem to save notes or read them from one tech to the next and expunge them at random, so no one can follow the trail.
The Sens had W006.5 errors and the LGs have REG99 errors.
"We need you to be on 4G signal to get the SIM OTA" *Never comes.
"We need you to be next to the cellspot when the OTA is sent".
Uh ....... what for if the WiFi Calling doesn't work consistently anyway?
"Provisioning can take up to 2 hours then you should see a text update "Welcome to T-Mobile".
And every tech person I speak with has a different method, none of which have worked so far
I think T-Mo is where ATT was when they first got the iPhone. Utterly overwhelmed and able to deal with the technology at cost only to the customer.
Long story short, if you aren't in T-Mos 4G service area, WiFi Calling, once quite reliable, no longer is.
Disappointed.
I hate the thought of going back to the overpriced service of VzW, but at least I'd have service ......even at home, without WiFi.
I just started getting REG99: Unable to Connect errors after updating my G4 to version 10n... got a new SIM card, got an "update" sent to the SIM card twice (never got the "Welcome to T-Mobile" text so I have no idea if it even worked), factory-reset twice, and now T-Force told me to wait for Samsung to release an update at the end of the month. Yes, T-Force told me to wait for Samsung to update my LG phone. Sigh.
EDIT: NOT T-MOBILE'S FAULT! Installing Xposed broke WiFi Calling. Uninstalling it fixed WiFi Calling instantly.
disappointing it is. I had a dozen calls with tier 3 reps. Helpful, but exasperating.
I finally did a factory reset the other day. So far, all issues are fixed. Knock glass and plastic bits.
Your story sounds so much like mine that I had to comment. I purchased my LG G4 07/22/2015 from Swappa.Com and it was a brand new, LG G4 in a sealed box. I have spoken to at least 5 TMO service techs about the high battery usage, slow charging, phone heating up, calls ending abruptly, and garbled conversations after about 15 minutes of being on the phone. Their last suggestion was to send it in to LG. I have done that 3 times now! The first time LG said they replaced the camera! (Really?) for problems with the phone/modem? The second time LG couldn't find anything wrong, and "cleaned" it. But I agree with you 100% on how the asswipes at TMO all have different answers to the same questions/problems. Worse, LG has no answers and they are the manufacturer.
To make matters worse, TMO have adopted an attitude of "It's an LG Problem. Send it to them." Especially since I am Pre-paid month to month and purchased the phone outright from a 3rd party. They REALLY don't give a s**t!
1. Told I would need to have service for 40 days before they could unlock.
2. Told they could activate and unlock and that they would (but it didn't happen.)
3. Told by CSR that I had to have $100 either spent or in a TMO account before they
could unlock, and that this policy was in effect for 4 months.
4. Told my Tiffany Clover - Office of the President - that she would get my phone unlocked (never happened.)
factory reset
yea, the new un-carrier is becoming (surprise) another carrier.
try a factory reset from the settings menu.
I wiped everything, including the SD. Cleaned my mess up ....... so far.
Batt drains way slower, charges way faster, even from my Mac. And is in general pretty stable. Calls have been fine even in NYC where T-Mo def doesn't have enough bandwidth.
T-Mobile is a little bit wild west.
There is still some dumb stuff, but I think that may be LGs implementation of Lolli 5.1.
So far, I'm not using their Launcher (Apex) or lock screen (Next) and even that has caused no issues.
It's still a beast in my pocket. I really wanted to get the M9, but the deal was too good and HTC is having fiscal issues.
Where is the City of Beer? Milwaukee, Asheville, Boston, Paris?
I couldn't do a wipe because the system failed during a re-flash and left me with a 10n bootloader and a 10h system file. I had previously moved up to Micromod777's xtreme 2.0 which is h81110n. I had some problems with ads and extraneous apps on my phone. I did not think it through far enough when I reflashed with stock h81110h.
The phone was hard bricked and I had to send it back to LG. Here's hoping they just reflash it and send it on it's way back...
From my point of view: the City of Beer is Milwaukee, and it's not just because I live here.
A number of years ago, I went to Hooligan's and joined the "Around the World in 80 Beers" Club. There are a number of clubs like this in Milwaukee.
Finished drinking up the 80 beers in about a month. Got a t-shirt and my name on the wall. Plus, I actually learned about beers from other countries. For me, German Weiss Beer is the grand finale.
I'm a Belgian fan. Use to drink german in my ut. And many American crafts. Asheville has lots of craft brewing going on, if you ever get there.
Hope LG flash and return.
Lg g4 restored back from limbo
metropical said:
I'm a Belgian fan. Use to drink german in my ut. And many American crafts. Asheville has lots of craft brewing going on, if you ever get there.
Hope LG flash and return.
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09/12/2015 : I had an email from LG that says my phone was fixed and is on it's way back to me.
Estimated Delivery via Fedex is Tuesday, 09/15/2015 and NO CHARGE!
I am about this.
However, there is a BIG DISCONNECT between what I know was done to the phone and what
the RA ticket shows: "Defect: Power-Completely off", <--- not what I said or what was wrong AND
"Repair Results: Power Management IC(PMIC)" <---this I believe, they probably shorted the proper leads
and that restored the IC(PMIC) and then reflashed the factory ROM. Fact is the unit was ON with no screen
functions available.
sounds good. Hope it's vastly better
I also had the REG99 error, so I called TMO and they re-submitted my issue to engineers twice. My phone stopped getting REG99 as much, but now I see an ER81 error. Granted, I got nothing but wifi calling errors when I was on the GoGo inflight text with Alaska Air just last week.
Sfkn2 said:
I also had the REG99 error, so I called TMO and they re-submitted my issue to engineers twice. My phone stopped getting REG99 as much, but now I see an ER81 error. Granted, I got nothing but wifi calling errors when I was on the GoGo inflight text with Alaska Air just last week.
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Xposed installed?
jamesd1085 said:
Xposed installed?
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No sir
Sfkn2 said:
No sir
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Just checking...xposed breaks wifi calling on 10n and we have posted the issue to rovo89 github in hopes he can fix it...good luck
Just so you guys know, it's not an LG issue. My Note 4 has similar issues. For me the REG99 error is only when I'm connected to unprotected WiFi networks that are slow. Also VoLTE is causing me major issues with Comcast Xfinity. Whenever it's on, I get super slow internet speeds for anything Google related. Once I turn VoLTE off, WiFi calling works, and no more slow Google related apps or web browsing.
To the OP what is your current internet provider?
What's up everyone? Has anyone experienced an issue where the phone's entire display becomes unusable? I've had the phone since the day it came out (March 6 in my case) and last night (3/30) my screen became unresponsive. I had not taken any damage from drops etc. I have the tmobile variant and am on the most current firmware. I factory reset it and it started working. Installed Gboard, nova launcher and chase banking app. I find it hard to believe any of those apps could be causing issues, but its possible?
I have experience this issue twice after that. 3 times total.
I left Samsung on the S6 and came back for the 10 Plus. Sucks that this is happening. I have done research but not much comes up with people's experiences. Any Samsung enthusiast out there, I call upon you for some help lol
Chase is def not responsible, don't use the other two. In the event this is a hardware defect Samsung offers free repairs. Those fortunate enough to live near walk-in facilities needn't wait long, just a few hours for repairs. Ubreak is their partner in the US so that's another route to consider. Also, diagnostics are free.
Maybe T Mobile can exchange it, but I haven't bought a carrier phone since the SK.
Dude ! your not the only one ? it's also happening to me. I thought maybe it was the app, but I think it's the software smh. they need to fix this asap this makes no sense Samsung !
I think we need an update to fix that.
Appvalley TutuApp Tweakbox
ricosuave88 said:
Dude ! your not the only one it's also happening to me. I thought maybe it was the app, but I think it's the software smh. they need to fix this asap this makes no sense Samsung !
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Are you on the TMobile variant? If so did you update to the firmware they released a week later launch?
I'm going to go to the later and see what they can tell me. I woke up this morning and the phone was again unresponsive. Switched to another phone and an hour later the gs10 is working. I don't know how I'll be about to get the rep to buy my story except to be adamant about the issue. ??*
Ace42 said:
Chase is def not responsible, don't use the other two. In the event this is a hardware defect Samsung offers free repairs. Those fortunate enough to live near walk-in facilities needn't wait long, just a few hours for repairs. Ubreak is their partner in the US so that's another route to consider. Also, diagnostics are free.
Maybe T Mobile can exchange it, but I haven't bought a carrier phone since the SK.
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UbreakIfix?? Ill have to look into that. I called Samsung support this morning and to no surprise I got no useful help. She did say this issue is a growing one. Im not first to call she said.