External HDD not work with NOTE 8 - Samsung Galaxy Note 8 Questions and Answers

Hi, When I connect My External USB HDD to my note 8 , it not work, But it work fine on my old phone Galaxy Alpha, How I can fix it?

Settings > Developer options > USB configuration > make sure that MTP is selected
Also, it sometimes depends upon the app. Try ES File explorer or any file manager that specifically mentioned that it supports HDDs.
Had a similar problem. Lastly, make sure that the USB adapter is fully in port( you'll know it's not if it keeps disconnecting by itself).

dolemite09 said:
Settings > Developer options > USB configuration > make sure that MTP is selected
Also, it sometimes depends upon the app. Try ES File explorer or any file manager that specifically mentioned that it supports HDDs.
Had a similar problem. Lastly, make sure that the USB adapter is fully in port( you'll know it's not if it keeps disconnecting by itself).
Click to expand...
Click to collapse
Hi, Thank you, problame solved after I installed ES file manager, is there any way to access HDD from samsung file manager?

I had mine working on the launch firmware. I think in the latest update they limited the power draw. Every time I plug it in the screen dims and the drive turns off.

Related

Active syncronizer conflicts with Garmin Mobile XT

For some reason Active syncronizer doesnt connect anymore with my PC and everytime I unplug the USB connection on the PC a window pops out on my cell phone asking me if I want to re-install Garmin Mobile XT. This is so weird! Anybody knows how to solve this without unistalling Garmin Mobile?
Thank you,
Sounds like when you are connecting to PC you are connecting as a USB drive. ActiveSync won't detect phone because it is presenting the internal memory as USB drive. Your phone also won't be able to access internal storage while it is in USB drive mode. When you disconnect the phone the internal storage is able to now be accessed by the phone and it runs any items that are set to autorun (Garmin has an autorun installer that isn't removed when installed) which will be why it keeps trying to install.
Thank you Kevlah, but what should I do now?
I think it all started while I was talking on the phone and accidently touch something on the screen with my ear and messed with some settings...
You need to check:
Start > Settings > Connections > USB to PC
Make sure it is setup like the screenshot below.
That should then give you the option to choose ActiveSync or USB drive whenever you connect the USB cable. Choose ActiveSync before it times out and you should be OK. When you disconnect from ActiveSync the Garmin installer should not start.
If you use USB Disk Drive and want to stop Garmin trying to install when you disconnect from USB Disk Drive mode you will need to delete or rename the garmin auto installer (probably in Garmin folder - I can't remember where mine was as I've removed Garmin now - I couldn't get the code to work for Internal GPS).
Thank you Kevlah. It was just that. Somehow I unclicked it with my ear.
No problem, glad it's sorted now
I suggest just deleting the autorun file along with the directory it is in.. mine was in a folder called 2577. I deleted the whole folder and everything is honky dory. ( if you want it back you just have to run the quesetupPPC.exe in garmin/apps/wm/)
If you don't delete it ever time you want to transfer some file ( at a reasonable rate ) and you have to use the storage drive option and you will get that annoying popup every time.
there are no ill effects deleting that autorun and it's directory

[Q] PC not recognizing USB?

Anyone else having problems with your PC not recognizing the phone? Even after selecting mass storage in the usb settings, when i plug the phone in to the PC the little usb notification in the notification isn't showing up.
donwonlee said:
Anyone else having problems with your PC not recognizing the phone? Even after selecting mass storage in the usb settings, when i plug the phone in to the PC the little usb notification in the notification isn't showing up.
Click to expand...
Click to collapse
Have you installed the Samsung drivers?
yeah i've tried installing the drivers. the phone isn't even putting the usb icon in the notification tray anymore. just starts charging and that's it. i go to usb settings/mass storage and nothing. any ideas?
I got that too, I just put the usb cable in another usb port on my computer and tadaaaa: problem fixed
I had this issue and read in a forum (not sure where wish I did to give credit) where u need to format your internal SD memory (the built in 16 gig SD) I did that and it started to work again.
Sent from my SAMSUNG-SGH-I897 using XDA App
donwonlee said:
Anyone else having problems with your PC not recognizing the phone? Even after selecting mass storage in the usb settings, when i plug the phone in to the PC the little usb notification in the notification isn't showing up.
Click to expand...
Click to collapse
How about Menu > settings > applications > usb settings > ask on connection.....
Palmetto_X said:
How about Menu > settings > applications > usb settings > ask on connection.....
Click to expand...
Click to collapse
I had/have this problem sometimes too. choosing "ask on connection" usually works. I find that if you select anything other than "mass storage" then exit out, then go back in and choose mass storage, it works again.
Usually only have to do it once after a factory reset or on a new phone
I find my connection to be hit or miss. The pc picks up the drivers fine but doesn't mount the phone as a drive. Kies is a pain to get going too. I read on here that you need .net framework 4 and also no file names over 16 characters, and without kies I think you need to be in debug mode on application settings. I still need to try the short file names and see if it improve it but I never really hook up to a pc anyway, my father has win 7 and I have kies on his computer. I have linux mint 9 on my own so I rarely get to fitz with it on a windows machine.
Sent from my SAMSUNG-SGH-I897 using Tapatalk
I'm having this problem, can't get usb debugging mode to turn off. It immediately turns on when I turn it off. It's as the just says, "yeah, you can uncheck it, but I'm gonna leave it on."

[Q] Can't connect my Captivate through USB anymore

Hi everyone,
I'm having issues connecting my Samsung Captivate to my computer. For about a week, it worked fine, I was able to transfer files to my phone but recently I noticed that the "USB connected" notification is not showing on the phone when plugged in to the computer.
Now, when I plug in my phone to the computer it just charges but doesn't comunicate with my computer. A friend of mine bought the same phone right after I did and he gets the "USB connected" connected when he plugs in his.
I tried using his USB cable but again, the phone is not recognized by Windows nor the phone detects it is connected to the computer. I've tried installing several USB drivers that I've come across on several forums, but nothing. I even downloaded and updated Kies to the latest version, but still nothing.
My phone is unlocked and NOT rooted, and I'm using Windows 7 x64. I've set the USB Settings to Mass Storage, even to Ask on Connection, but it doesn't ask anything when I connect the phone to a USB on my computer.
Sometimes Windows knows there is a device connected but says it couldn't recognize it.
I already did a factory reset, but the issue was not solved. I've tried connecting it to other computers, but still hasn't been able to connect my phone correctly.
What could it be?
Thanks!
Hmm. You have Mass Storage selected and up-to-date USB drivers. Try selecting USB-Debugging and Stay Awake in the Development option of your phone. If that doesn't fix it, then I have a few other ideas.
Make sure the usb door is completely open, it should click into place, some users have reported this solves their usb issues.
I did what you told me, but still my phone ain't recognized by Windows nor my phone is aware that it has been conected to a computer
What other ideas do you have in mind?
catire said:
Make sure the usb door is completely open, it should click into place, some users have reported this solves their usb issues.
Click to expand...
Click to collapse
I'm sure usb door is completely opened
Have you tried using a different USB outlet on your computer? I had this same issue when I plugged my phone up using the USB outlet on the front of my computer then when I tried the one on the back of my computer it worked just fine.
Are you running a launcher app? I use launcher pro and can't connect until I change back to the default launcher with home switcher and launch it.
jgchaval said:
I did what you told me, but still my phone ain't recognized by Windows nor my phone is aware that it has been conected to a computer
What other ideas do you have in mind?
Click to expand...
Click to collapse
First off, think back. If it worked for a week and then suddenly stopped, what changed? Maybe you updated something on Windows or changed something on your phone. There's a reason it just stopped.
You can try using a free program called USBDeview.
It might do the trick for you and help you install the correct drivers. I'm thinking you no longer have them.
1. Download USBDeview (link is above)
2. Plug your phone in and open the program. Find all the HTC drivers-delete them
3. Unplug your phone and plug it back in
4. The correct drivers should install automatically
You can also try updating the drivers manually.
Galaxy S drivers (These are for ADB, but will work fine)
1. Click the Start Menu on your computer and right click "Computer"
2. Choose "Manage" --> it will ask you to continue --> "Device Manager"
3. Plug you phone in and look for it to pop up, probably under Portable Devices
4. Right click --> "Properties" --> "Update Driver" --> "Browse" --> "Let Me Pick" --> and navigate to the location you extracted the drivers to.
This is most likely a driver issue. I doubt your phone is messed up. You'll get it eventually. I also had a hard time getting my Captivate to connect. After uninstalling and reinstalling my drivers (more than once) it finally worked. One last thing, for now. When you uninstall drivers, also make sure you don't have any installed under your program list. As in, Control Panel --> Uninstall a program. Good luck!
climber1872000 said:
Have you tried using a different USB outlet on your computer? I had this same issue when I plugged my phone up using the USB outlet on the front of my computer then when I tried the one on the back of my computer it worked just fine.
Click to expand...
Click to collapse
A friend of mine, who bought the same phone on the same day as I did, plugged in his phone on my computer using my cable to the same port my phone was connected, and he did get the "USB Connected" notification on his phone
govgeek said:
Are you running a launcher app? I use launcher pro and can't connect until I change back to the default launcher with home switcher and launch it.
Click to expand...
Click to collapse
No, i'm using the default launcher that comes with the Captivate
jgchaval said:
Hi everyone,
I'm having issues connecting my Samsung Captivate to my computer. For about a week, it worked fine, I was able to transfer files to my phone but recently I noticed that the "USB connected" notification is not showing on the phone when plugged in to the computer.
Now, when I plug in my phone to the computer it just charges but doesn't comunicate with my computer. A friend of mine bought the same phone right after I did and he gets the "USB connected" connected when he plugs in his.
I tried using his USB cable but again, the phone is not recognized by Windows nor the phone detects it is connected to the computer. I've tried installing several USB drivers that I've come across on several forums, but nothing. I even downloaded and updated Kies to the latest version, but still nothing.
My phone is unlocked and NOT rooted, and I'm using Windows 7 x64. I've set the USB Settings to Mass Storage, even to Ask on Connection, but it doesn't ask anything when I connect the phone to a USB on my computer.
Sometimes Windows knows there is a device connected but says it couldn't recognize it.
I already did a factory reset, but the issue was not solved. I've tried connecting it to other computers, but still hasn't been able to connect my phone correctly.
What could it be?
Thanks!
Click to expand...
Click to collapse
I just did the new AT&T update and mine is now having this problem. I have to manually go into manage applications > usb settings > mass storage to get it to work now
a.n said:
First off, think back. If it worked for a week and then suddenly stopped, what changed? Maybe you updated something on Windows or changed something on your phone. There's a reason it just stopped.
You can try using a free program called USBDeview.
It might do the trick for you and help you install the correct drivers. I'm thinking you no longer have them.
1. Download USBDeview (link is above)
2. Plug your phone in and open the program. Find all the HTC drivers-delete them
3. Unplug your phone and plug it back in
4. The correct drivers should install automatically
You can also try updating the drivers manually.
Galaxy S drivers (These are for ADB, but will work fine)
1. Click the Start Menu on your computer and right click "Computer"
2. Choose "Manage" --> it will ask you to continue --> "Device Manager"
3. Plug you phone in and look for it to pop up, probably under Portable Devices
4. Right click --> "Properties" --> "Update Driver" --> "Browse" --> "Let Me Pick" --> and navigate to the location you extracted the drivers to.
This is most likely a driver issue. I doubt your phone is messed up. You'll get it eventually. I also had a hard time getting my Captivate to connect. After uninstalling and reinstalling my drivers (more than once) it finally worked. One last thing, for now. When you uninstall drivers, also make sure you don't have any installed under your program list. As in, Control Panel --> Uninstall a program. Good luck!
Click to expand...
Click to collapse
I did all that yesterday, but the device ain't listed in the USBDeview nor it shows up in the Device Manager
did you finally fix this problem? because I'm having the same issue here
Same here. It was working fine, I could connect to Kies, transfer music in Media mode and see both sd drives in Mass Storage mode. Then I rooted today and now I get nothing. In anything but Kies mode I get the Windows Bong of Recognition, but still not visible in Explorer. Also, my Home screen stays active instead of switching to the USB animation like it did before. I know this can't be a consequence of rooting the phone, can it?
EDIT: More weirdness, with the phone connected in Mass Storage mode if I look at My Computer in Explorer there are 2 extra drives showing, but they are greyed out and when I click on either of them it asks me to insert a card as the drive is empty. WTF???
UPDATE: I unrooted and managed to get my USB connection back to working. It is still a bit flaky as I sometimes have to disconnect/reconnect several times before it works, but at least it now works although it sometimes loses sync in the middle of transferring a file. Can't imagine why simply rooting the phone would cause the loss of USB connectivity. I am going to reroot and see if it occurs again.
OK, a rerooted the phone and this problem is now back. I have no problem connecting while in debugging mode. I installed OCD (non-Market apps mod) and when I turn off debugging and connect I get the Windows bong and see the USB icon in the Notification bar, but the MTP screen never comes up and I can't see the phone in Explorer (Mass Storage mode) or in WMP (Media mode). Kies can;t see it in that mode, either. I really don't want to have to unroot every time I want to look at the phone contents. Any ideas? PLEASE!
I'm having a similar problem - I installed the Perception ROM and immediately afterwards I can't see the USB connection at all from my PC or my Mac. The USB icon on the phone does not come up either.
I'm trying to get my hands on a different cable - but the weird thing is when I plug the USB into my computer the phone starts charging for like half a second and then stops.
This is really annoying. I tried changing the rom to Cognition 3.02 but that didn't change anything.
There are a few topics on this here on the forum - I would recommend the following:
How are you rooting your phones? Nobody has said exactly how they are doing this. Are you using recommended rooting methods? Or are you using some app found on the market?
Make sure you have USB De-Bugging is turned on.
Make sure you have it listed as ask on connection.
For those who can see the drives in Windows...
Plug in your phone and then pull down your notification bar and click on the USB connected message. It will give you an option there to mount your SDCard(s) to Windows allowing you to transfer files.
Kies is junk - I'd recommend uninstalling it as it seems to cause more issues then it solves.
Use the drivers I have posted in the Q&A section (these are the ones that are linked in Design Gears Odin 1 Click Back to Stock post btw) - but I would try and COMPLETELY removing the pre-existing drivers before installing the new ones.
Make sure the USB Cable is plugged into the back USB port that is directly on your motherboard - this will ensure it's not a computer/hardware related issue.
I know of one user who had to go through his computer and manually remove all remnants of other drivers. I have my phone connected to both a Windows XP 32bit and a Windows 764bit systems and have been lucky to not have any USB issues.
If none of that works - I'd suggest taking it to your nearest AT&T/Rodgers shop and see if they can get the phone to connect (make sure it's back to stock!). If not they should warranty replace the device.
avgjoegeek said:
There are a few topics on this here on the forum - I would recommend the following:
How are you rooting your phones? Nobody has said exactly how they are doing this. Are you using recommended rooting methods? Or are you using some app found on the market?
Make sure you have USB De-Bugging is turned on.
Make sure you have it listed as ask on connection.
For those who can see the drives in Windows...
Plug in your phone and then pull down your notification bar and click on the USB connected message. It will give you an option there to mount your SDCard(s) to Windows allowing you to transfer files.
Kies is junk - I'd recommend uninstalling it as it seems to cause more issues then it solves.
Use the drivers I have posted in the Q&A section (these are the ones that are linked in Design Gears Odin 1 Click Back to Stock post btw) - but I would try and COMPLETELY removing the pre-existing drivers before installing the new ones.
Make sure the USB Cable is plugged into the back USB port that is directly on your motherboard - this will ensure it's not a computer/hardware related issue.
I know of one user who had to go through his computer and manually remove all remnants of other drivers. I have my phone connected to both a Windows XP 32bit and a Windows 764bit systems and have been lucky to not have any USB issues.
If none of that works - I'd suggest taking it to your nearest AT&T/Rodgers shop and see if they can get the phone to connect (make sure it's back to stock!). If not they should warranty replace the device.
Click to expand...
Click to collapse
This isn't my first rodeo... But to answer your questions:
I used the rooting method posted in XDA forums - the one-click rooting.
I've used the drivers included in the xda-forum. Not the kies software.
The only thing that changed was the loading of a new custom rom. The cable works (confirmed on my friend's phone). I can't get odin to restore back to stock because I can't get the computer to recognize the phone in either normal or in download mode. I've restored to stock using the jh7 in the stickied q&a thread
I don't think it's a hardware issue either - I think it's software-based. I'm going to try to take it to an at&t store today at lunch to see what they say.
I also have that problem only I noticed it when I cleared the dalvik cache. It messed up the auto rotate so it was always sideways and now I have no connectivity to the PC. Let me know how ATT treats you.
greeto4 said:
I also have that problem only I noticed it when I cleared the dalvik cache. It messed up the auto rotate so it was always sideways and now I have no connectivity to the PC. Let me know how ATT treats you.
Click to expand...
Click to collapse
What rom are you on

[Q] How to connect the Note to a Mac?

Ive been searching for a way to just connect the Note to a Mac via USB to have access to the camera and file system to grab some movies but can't find any solutions. I enable mass storage under settings but the Mac ignores it. Any ideas?
Hello,
i don't have any issue on my side, although i use different mac.
Have you tried to use "system_profiler SPUSBDataType" in the Terminal app ? It gives you information on linked usb devices of your mac. Does your phone appear ? What appear in the system profiler ?
Also, you can access your phone files from your mac over wifi, using Kies (installed by default on the Note) or airdroid (which i prefer personally).
goconfigure73 said:
Ive been searching for a way to just connect the Note to a Mac via USB to have access to the camera and file system to grab some movies but can't find any solutions. I enable mass storage under settings but the Mac ignores it. Any ideas?
Click to expand...
Click to collapse
Plug into your Mac. If unknown network notification appears on your Mac cancel network connection. Tap on USB connect in the notification bar on the Note and say yes when it asks if you wish to USB connect. Your external and internal SB cards will appear on the Mac as no name folders.
Alternatively you can download Kies here: http://www.samsung.com/uk/support/usefulsoftware/KIES/JSP
To use Kies after downloading and installing, turn USB settings, plug into the Mac and tap Kies connection when prompted in the notification bar.

Wireless Media Transfer: Cannot Pair With Windows 7 PC

I have a new Z3C and want to use the Wireless Media Transfer option but I cannot get the device to pair with a Windows 7 x64 PC (I've tried two PCs now). I have the device in MTP mode, but when I right-click on "Xperia Z3 Compact" and choose the "Network Configuration" option the wizard hangs while trying to transfer the settings. I even installed PC Companion, and made sure everything is up-to-date but I just cannot get it to work.
I want to use this feature so I can access my micro SD card without messing with the flaps: transferring music and tag editing using mp3tag are essential to me and I don't want to wear out those delicate little flaps!
Well I tried pairing wireless with Win. 7 and failed too, don't know exactly what's the problem. My suggestion would be to use ES explorer though. You can add your PC to the LAN tab by entering the internal IP and just copy to the internal memory (no SD card access thanks to Google). From there the preinstalled File Commander can move your music to SD.
rec71 said:
I have a new Z3C and want to use the Wireless Media Transfer option but I cannot get the device to pair with a Windows 7 x64 PC (I've tried two PCs now). I have the device in MTP mode, but when I right-click on "Xperia Z3 Compact" and choose the "Network Configuration" option the wizard hangs while trying to transfer the settings. ...
Click to expand...
Click to collapse
Had the same issue on Win7, hang while transferring settings. On the 3rd attempt it did pair successfully. I noticed that windows was installing a device driver on the first pairing attempt, maybe that just needed to complete first.
The Transfer Settings stage does take a while, so it may just look like it's hanging. How long did you try it? Also you may need to allow portable devices access in your firewall (as the popup advises).
I left it a good 10 minutes. No drivers were being installed and no firewall popups appeared (I don't use the Windows software firewall).
Same here (64bit) win 8.1 I let it run until the 'can't complete' dialogue shows
Having the same issue here - anyone else fixed it until now ?
It happens to me at first... But if you will make screen time out more like 10 + min, while pairing configuration it does connect. Its because of screen goes off then it wont connect.
Sent from my D5803 using XDA Free mobile app
What helped me was making sure the screen didn't turn off, might be an idea too to temp disable Stamina while it goes through its process, it does take a while.
techguyone said:
What helped me was making sure the screen didn't turn off, might be an idea too to temp disable Stamina while it goes through its process, it does take a while.
Click to expand...
Click to collapse
Yup, that was it - and ofcourse no vpn active..
This worked for me
rec71 said:
I have a new Z3C and want to use the Wireless Media Transfer option but I cannot get the device to pair with a Windows 7 x64 PC (I've tried two PCs now). I have the device in MTP mode, but when I right-click on "Xperia Z3 Compact" and choose the "Network Configuration" option the wizard hangs while trying to transfer the settings. I even installed PC Companion, and made sure everything is up-to-date but I just cannot get it to work.
I want to use this feature so I can access my micro SD card without messing with the flaps: transferring music and tag editing using mp3tag are essential to me and I don't want to wear out those delicate little flaps!
Click to expand...
Click to collapse
I had the same problem, solved it this way (hope I remember correctly)
on phone:
- set screen sleep to 30 minutes (Settings - Display - Sleep)
- turn off stamina mode (Settings - Power Management)
-plug into PC with USB
on PC:
- "Computer", right click "Xperia Z3 Compact" and select "Network Configuration"
- Click through with "Next/OK" until you get the screen that says something about "transfering settings" (or something like that) where it seemed to hang on previous attempts.
...and now the most important part - WALK AWAY!! Make a sandwich or something, come back in 30 mins and all should be OK - it's not actually hanging, just looks unresponsive while it does it's thing - be patient.
Good luck!
I did pair with PC using USB. The problem I have is that it hangs for 1 or 2 minutes while trying to connect to PC with WI-FI. Then it fails. I try for like 15 times, then for no reason it works. It only happens when I'm using my home wi-fi. I tried to connect with a friend's wifi, and it worked in a few seconds.

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